Is parking available at the hotel?

Parking is available on-site, with valet parking offered at a fee of HKD 800 per night, which includes in/out privileges.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available daily from 6:30 AM to 11:00 AM for a fee of approximately HKD 368 per person.

Does the hotel allow pets?

Pets are not allowed at the hotel, but service animals are exempt from this policy.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM, and check-out is until 12:00 PM. Early check-in and late check-out are available for a fee, subject to availability.

Are airport shuttle services available?

Airport shuttle services are available for a fee of HKD 1650 per vehicle (one-way, maximum occupancy 4). Guests must arrange the transfer by contacting the hotel 72 hours prior to arrival.

What accessibility features does the hotel offer?

The hotel features limited wheelchair accessibility, including step-free entrances and accessible facilities in public areas. However, specific details regarding room accessibility should be confirmed directly with the hotel.

What is the hotel's location in relation to key landmarks?

The hotel is centrally located in Hong Kong Island, just a 4-minute walk from the Hong Kong Convention and Exhibition Centre and 9 minutes on foot from Victoria Harbour. It is also 1.7 miles from Lan Kwai Fong and 3.2 miles from the University of Hong Kong.

Does the hotel have a swimming pool?

Yes, the hotel features an outdoor heated pool, which is operational from 7:00 AM to 7:00 PM.

What are the hotel's policies for guests staying with children?

Children 12 years old and younger can stay for free when occupying the parent or guardian's room, using existing bedding. The hotel also offers family rooms, subject to availability.

What are the policies regarding extra beds and cribs?

The hotel offers rollaway beds for a fee of HKD 440 per day, subject to availability. Guests should request this in advance to ensure availability.

Grand Hyatt Hong Kong - Luxury Hotel in Wan Chai

Average nightly price at Grand Hyatt Hong Kong by month, last 12 months (USD)
Month	Average price
January	$442
February	$457
March	$480
April	$435
May	$398
June	$349
July	$354
August	$356
September	$482
October	$417
November	$494
December	$446

What guests think

At Grand Hyatt Hong Kong, travelers consistently praise sweeping harbor views, spacious and comfortable rooms, and strong facilities such as the pool, gym, and Grand Club, while some note that on-site dining and extras can be expensive.

Service is a standout, with staff frequently described as attentive, friendly, and helpful. The location suits events at the adjacent convention centre and is walkable to MTR and ferries via footbridges, though some find routes indirect or stroller-unfriendly and less lively for shopping. A few reviews mention pool-area smoking, occasional construction noise, or room layout and A/C control quirks. Expect an upscale, service-led stay with memorable views.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Pool, gym, spa, and the Grand Club draw frequent praise; the pool is sizable/heated and well serviced. Some guests disliked smoking permitted around the pool and noted occasional pool cleanliness issues.

Related guest reviews

10

Graham

Aug 8, 2025

·

Stayed 1 night

Very good sauna and gym, not close to airport train though.

10

Isabel

Nov 1, 2025

·

Stayed 1 night

Gimnasio y spa extraordinario

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10

KMSH AB Kent

Nov 10, 2025

·

Stayed 4 nights

Rena rum Frukosten helt fantatsisk Personalen hjälpsamma och trevliga Hög Klas på deras spa

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10

James

Oct 5, 2023

·

Stayed 4 nights

High end hotel with lots of upscale options onsite Attentive staff and breakfast is awesome! Pool staff are great and pool is heavenly!

10

Kimberly

Jan 10, 2025

·

Stayed 3 nights

Unparalleled customer service. Excellent happy hour in executive lounge. Pool is heated and is beautifully designed. We all loved our stay - great way to recharge.

10

Denny

Apr 11, 2024

·

Stayed 12 nights

Gym, swimming pool, rooms and shower all excellent. Close to 2 MTR stations. Timing of cleaners could be earlier (before 5pm- when we used to get back to room). Overall hotel was excellent and staff were heldful and friendly (all room requirements requested beforehand were completed). Thank you

10

Ayako

Aug 5, 2025

·

Stayed 1 night

Gorgeous pool and great services and great size room

10

Desley

Sep 18, 2025

·

Stayed 5 nights

The Grand Hyatt is very well located, has amazing views with floor to ceiling windows. The staff were amazing and very tentative to provide help and support when needed. The rooms were spacious and very well decorated. Although the pool area was very inviting and the gym offered all that you needed including a sauna. A BIG negative is smoking is still allowed (almost encouraged with all the ashtrays everywhere) throughout the pool area. This was made worse by having the entrance designed for people to smoke, so when going to the pool or sauna you would need to walk a gauntlet of smokers - not pleasant at all. The pool was also in need of a good clean, did not make doing laps refreshing at all.

8

Peter

Dec 9, 2022

·

Stayed 2 nights

The best feature was the large outdoor pool. I enjoyed the experience.

10

Louise

May 4, 2023

·

Stayed 4 nights

We stayed in a king club room which was great! Really practical, comfy and luxurious with a pool/garden views. The overall Club experience was superb, breakfast in the lounge was tasty, with a good, varied selection. Evening drinks and food in the lounge, also excellent. Ruinart champagne every night! We did feel a bit of repetition in the food selection by our fourth night, but if you are only there a few nights this shouldn’t be an issue at all. Service was friendly and excellent! Thank you to the lounge manager and his staff for looking after us. We enjoyed the pool, including the Waterfall Bar and Grill Restaurant. The pool area is lovely and you can order food and drink to enjoy whilst relaxing. The Champagne Bar on a Saturday was fun, a live band, a good choice of champagne and great service! Overall if you are looking for a boutique, small hotel this will be a disappointment, but for a luxurious, well located, large hotel it’s spot on to enjoy the highlights of Hong Kong. We would definitely return!

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Cleanliness

Cleanliness is consistently rated very high, with many describing rooms and public spaces as spotless. Isolated complaints mention worn or dirty carpets and a bathroom odor.

Related guest reviews

10

Monique

Feb 2, 2026

·

Stayed 1 night

Clean, friendly, experienced staff.

10

Sixin

Mar 20, 2023

·

Stayed 5 nights

Very good hotel with easy access to everything. Room is clean and comfortable and staff are friendly.

2

Jiaojiao

Jan 29, 2024

·

Stayed 2 nights

I actually searched the hotel accommodation with great caution as I usually pay special attention to the stay experience. I finally decided to settle in Grand Hyatt, which is a huge mistake. The room is not sizeable and space is limited. The WC is closed with a solid door in which there was a strong stinky urine smell, which is so unacceptable for such a hotel that is listed as top 10 hotels. But if you want to walk to Wan Chai, it is very convenient as a city walk.

10

carolina

Aug 8, 2025

·

Stayed 3 nights

La mia camera con splendida vista era pulitissima e curata nei dettagli. Il personale è gentilissimo. Dal piano che ospita piscina e bar si gode anche di bella vista. Stazione metro comoda

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10

Lars

Dec 12, 2025

·

Stayed 5 nights

Spotless hotel, very helpful and pleasant staff. Ideally situated for the conference centre

10

Joyce Siaw Yii

Dec 31, 2024

·

Stayed 4 nights

Clean and luxurious

8

Tom

May 1, 2025

·

Stayed 8 nights

Great staff and ok living, the in room carpets need huge work. We had booked 2 rooms and one was borderline in cleanliness, the other was down right filthy. Main entrance is gorgeous, but back door leading to the convention center and ceremony halls, toward the back, the base boards are stained. Dinning and room service was good

10

Ming I

Feb 6, 2026

·

Stayed 1 night

房間寬敞乾淨舒服

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10

Vincy

Jan 10, 2026

·

Stayed 2 nights

Very clean room, fast delivery in service. We had a pleasant stay!

10

Seoung Sun

May 3, 2024

·

Stayed 3 nights

Clean room

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Rooms

Rooms are generally spacious, comfortable, and well appointed, with standout harbor views. Some mention design quirks, strong A/C or control issues, and occasional construction noise; a few found the rooms smaller than expected.

Related guest reviews

10

Michael

Feb 26, 2025

·

Stayed 3 nights

Lovely hotel, lovely position, amazing view unfortunately there was construction work right outside the hotel which started early and finished late and we could hear it on the 32nd floor

6

Hau Wing

Jan 19, 2026

·

Stayed 1 night

Room designed very special but not suitable for my stay and air-con panel showing not well; means hard to control the room temp. Lots of things in room very strange setting. Anyhow, 1 night stay not affacting my mood!

6

Yoshinori

Jan 8, 2026

·

Stayed 2 nights

室内の電気が細かく付けることが出来なかった風呂とベッドの仕切りが無いのがダメかなぁ

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10

Paul Crispin

Nov 21, 2025

·

Stayed 5 nights

The view is always nice

8

Pankaj R

Oct 7, 2024

·

Stayed 3 nights

Great location with harbour view. Rooms are good size for HK

10

Sindre

Sep 29, 2025

·

Stayed 3 nights

Enjoyed my stay! We arrived early and could check in before 3pm. We had an amazing view from the hotel room. Friendly staff! Everything was great.

10

Gabrielle

Oct 4, 2025

·

Stayed 1 night

Clean room. Perfect view. Friendly staff! Would highly recommend!

10

Ayako

Aug 5, 2025

·

Stayed 1 night

Gorgeous pool and great services and great size room

10

Uffe Bo

Nov 28, 2025

·

Stayed 3 nights

We were fortunate enough to stay in one of the ambassador suites on the 34th floor. Everything was immaculate, great service! great room.

10

canson

May 9, 2023

·

Stayed 7 nights

Although the location is a bit isolated, it’s quite convenient and only a 10 minute walk over pass to the busiest district. One problem with the room is the blind separates the bedroom from the washroom is so thin, the washroom lighting can actually brighten up the bedroom even lowering the blind.

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Service

Service is widely praised as professional, attentive, and friendly across departments and especially in the Grand Club. A few guests reported inflexible check-in/checkout or occasional rudeness.

Related guest reviews

10

Cecilia

Jul 23, 2025

·

Stayed 2 nights

The staff was amazing. Very friendly and courteous. I would highly recommend this hotel to anyone visiting Hong Kong. The view in my room was an added bonus!!

8

Raslan

Jun 30, 2025

·

Stayed 3 nights

Rooms are very well equipped and seemed newly renovated. A bit small for a Grand Hyatt. Pool is great and its service staff excellent. The food is good and reasonably priced for HK. Reception staff is polite and smiling but SOP driven with no flexibility. We booked 2 rooms for 3 nights. Requested an early check in as we arrived from Macau at 13:00. Never received a response from the hotel. Once there, not only the early check in was not possible but we could only get our prepaid rooms at 16:00 instead of the official 15:00. Complained about it but nobody seemed to care. Really a shame given that everything else was ok. But having to wait at reception for 3 hours for 2 rooms without visibility on a vacation trip is not something that makes me wanna go back.

6

SHIMOL

Nov 17, 2024

·

Stayed 4 nights

Staff quite rude and not helpful Few staff were nice however in general not helpful

10

FERDI

May 19, 2024

·

Stayed 1 night

From the moment i walked into the lobby to check in the service was impeccable. The staff amazing. Great experience overall. Definitely staying there again.

10

Jo

Jun 4, 2023

·

Stayed 1 night

great service

10

Daniel

Aug 11, 2025

·

Stayed 2 nights

Highly recommended. One of my top choices to stay in Hong Kong, it was my first time staying here and I must say that I was extremely impressed, the staff was wonderful and attentive and the food was excellent, I will definitely return here.

10

Wesley

May 9, 2023

·

Stayed 4 nights

I will definitely be back, excellent service from the hotel staff.

10

Jacqueline

Apr 4, 2025

·

Stayed 7 nights

I will always want to come back to Grand Hyatt HK particularly with the club lounge. The service was considerate and impeccable.

10

Scot

Nov 28, 2025

·

Stayed 1 night

Michelin star service every time!

10

Desley

Sep 18, 2025

·

Stayed 5 nights

The Grand Hyatt is very well located, has amazing views with floor to ceiling windows. The staff were amazing and very tentative to provide help and support when needed. The rooms were spacious and very well decorated. Although the pool area was very inviting and the gym offered all that you needed including a sauna. A BIG negative is smoking is still allowed (almost encouraged with all the ashtrays everywhere) throughout the pool area. This was made worse by having the entrance designed for people to smoke, so when going to the pool or sauna you would need to walk a gauntlet of smokers - not pleasant at all. The pool was also in need of a good clean, did not make doing laps refreshing at all.

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Location

Excellent for the adjacent Convention and Exhibition Centre and walkable to MTR stations and the ferry via footbridges. Others found access indirect, stroller-unfriendly, or less convenient for shopping and the airport train.

Related guest reviews

8

Paul

Nov 18, 2024

·

Stayed 2 nights

generally good hotel with excellent accommodation, restaurants and spa. Access difficult however. reaching the nearby Star Ferry was difficult and involved negotiating the attached convention centre. The surrounding roads are very busy with extensive roadworks making walking anywhere from the hotel difficult. I would stay in Kowloon in future.

10

Graham

Aug 8, 2025

·

Stayed 1 night

Very good sauna and gym, not close to airport train though.

10

LEE

Mar 31, 2025

·

Stayed 3 nights

커다란 통창으로 내다보이는 하버뷰가 매우 훌륭했음. 위치는 완차이 전철역에 지상육교로 연결되어 이동이 좋았고, 배편도 완차이 페리 터미널 가까이 있어서 야경보러 가기 좋았음. 다시 방문 의향 충분함.

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10

Wei

Sep 15, 2025

·

Stayed 3 nights

The hotel has beautiful harbor view, and good location.

6

Lluis

Oct 22, 2025

·

Stayed 2 nights

Not a great location, only worth it if you are attending a trade show

10

Simos

Mar 28, 2024

·

Stayed 7 nights

The people that work there are fantastic. Go above and beyond. The breakfast is great. Every selection you can think of. Great gym anll the machines and open 24 hours. Room very spacious and nice. Bed, pillow and comforter very high quality and very comfortable. Laundry services super expensive. It’s a nice hotel and great services. But I wouldn’t stay here again. It’s centrally located but nothing within walking distance. I would stay in Kowloon or causeway Bay Area instead next time. Just more action right outside your door. But that’s just me.

8

MORIO

Apr 6, 2025

·

Stayed 2 nights

3月31日から2泊… ５歳の子連れ家族旅行で利用しました。通年営業の屋外プールを期待していましたが、予想以上に冷たくて震えながらすぐに上がりました。近隣にコンビニや飲食店がありますが、気軽に行けるほど近くはありません。地図上は近いものの歩道橋を２つ越えたり、もう一方の方面のコンビニは隣接するビルの動線が難しく意外と時間を要します。でも、徒歩圏（片道10分程度）ではあります。ビジネス利用が多いせいか、エントランス付近は人の出入りが多いです。落ち着いた雰囲気とは言えませんが、反面タクシーがいつも待機していてすぐに乗り込めるのが便利でした。お部屋は家族3人ではやや狭いです。ジムは毎日利用しました。比較的新しい機材なので、不自由なかったです。屋外のBARがあり、喫煙できるのが嬉しいです。以上、気になった点を認めました。特段、悪い印象はありません。

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10

Lars

Dec 12, 2025

·

Stayed 5 nights

Spotless hotel, very helpful and pleasant staff. Ideally situated for the conference centre

10

Karen

Jan 26, 2025

·

Stayed 4 nights

Staff was very friendly and helpful. Location is great, connected to the convention center, and centrally located.

10

Robin

Aug 10, 2023

·

Stayed 2 nights

Ett riktigt bra lyxhotell i Hong Kong som vi har bott på flera gånger tidigare. Väldigt bra service och renlighet överallt. Något vi inte gillade var att man fick röka vid baren nära poolområdet, luktade väldigt mycket och kändes inte bra att gå med barn där när man skulle gå och bada. Dessutom saknade vi en ramp för att köra barnvagnen i trapporna i huvudentrén. Annars jättenöjda med allt.

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Dining

Breakfast and on-site restaurants earn strong reviews for quality and variety, including the club lounge offerings. Prices are high, breakfast can get busy or repetitive, and a few dishes or room-service items felt underwhelming.

Related guest reviews

10

Owen

Sep 22, 2024

·

Stayed 1 night

All food was very expensive, and the Italian restaurant food wasn’t very good for the prices they charged. There is an entrance to the convention centre on level M. This connects to a walkway above the street level.

6

Muhammet

Mar 29, 2024

·

Stayed 5 nights

Worse room service and light food options I have seen. Insanely expensive food for the quality. $100 USD breakfast buffet and $40 burger that is average quality for an establishment of this kind.

10

Fernanda

Jun 7, 2025

·

Stayed 3 nights

Fantástico quarto, experiência, vista, lobby privado para grand club. Excelentes restaurantes. Localização muito boa . Hotel impressionante

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10

judy

May 21, 2025

·

Stayed 5 nights

Friendly and efficient staff. Great restaurants with a lot of variety . Good vibe in lounge above the lobby . Good room size and was clean . Lobby area a little dark in terms of lighting . The view of the harbour is spectacular .

10

Rebecca

Aug 1, 2025

·

Stayed 2 nights

Incredible grounds. Super helpful staff and reqlly good food. We had a great time.

10

Daniel

Aug 11, 2025

·

Stayed 2 nights

Highly recommended. One of my top choices to stay in Hong Kong, it was my first time staying here and I must say that I was extremely impressed, the staff was wonderful and attentive and the food was excellent, I will definitely return here.

10

Eva

May 9, 2025

·

Stayed 1 night

Ett fantastiskt hotell med förstklassig servicd och god mat. Enastående frkostbuffet

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10

Adam

Apr 10, 2024

·

Stayed 8 nights

I can confirm its reputation as The Best Breakfast Buffet in HK!!!

8

Tom

May 1, 2025

·

Stayed 8 nights

Great staff and ok living, the in room carpets need huge work. We had booked 2 rooms and one was borderline in cleanliness, the other was down right filthy. Main entrance is gorgeous, but back door leading to the convention center and ceremony halls, toward the back, the base boards are stained. Dinning and room service was good

10

Louise

May 4, 2023

·

Stayed 4 nights

We stayed in a king club room which was great! Really practical, comfy and luxurious with a pool/garden views. The overall Club experience was superb, breakfast in the lounge was tasty, with a good, varied selection. Evening drinks and food in the lounge, also excellent. Ruinart champagne every night! We did feel a bit of repetition in the food selection by our fourth night, but if you are only there a few nights this shouldn’t be an issue at all. Service was friendly and excellent! Thank you to the lounge manager and his staff for looking after us. We enjoyed the pool, including the Waterfall Bar and Grill Restaurant. The pool area is lovely and you can order food and drink to enjoy whilst relaxing. The Champagne Bar on a Saturday was fun, a live band, a good choice of champagne and great service! Overall if you are looking for a boutique, small hotel this will be a disappointment, but for a luxurious, well located, large hotel it’s spot on to enjoy the highlights of Hong Kong. We would definitely return!

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Su	Mo	Tu	We	Th	Fr	Sa
				1 $623	2 $556	3 $656
4 $464	5 $403	6 $403	7 $403	8 $403	9 $403	10 $416
11 $416	12 $583	13 $580	14 $587	15 $587	16 $483	17 $416
18 $611	19 $611	20 $602	21 $636	22 $550	23 $442	24 $443
25 $474	26 $611	27 $611	28 $636	29 $526	30 $454	31 $452

Grand Hyatt Hong Kong

Prices for Grand Hyatt Hong Kong

Monthly average prices

About this property

Location

Room options

Suite, 1 King Bed (Ambassador)

Room, 2 Twin Beds

Room, 1 King Bed, Harbor View (Plateau)

Room, 1 King Bed, Harbor View

Room, 2 Twin Beds, Harbor View

Club Room, 1 King Bed

Suite (Victoria)

Club Room, 1 King Bed, Harbor View

Grand Suite, 1 King Bed

Room, 1 King Bed, City View

Room, 1 King Bed

Deluxe Room, 1 King Bed, Harbor View

Club Room, 2 Twin Beds

Executive Suite

Room, 1 King Bed, Terrace, Harbor View (Plateau)

Guest reviews of Grand Hyatt Hong Kong

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Grand Hyatt Hong Kong

Considering this hotel for your trip?

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21	22	23	24	25	26
27 $395	28 $345	29 $367	30 $367