MAXX Hotel Jena

Underground parking is available for a fee, and a few EV chargers are in the garage; several guests reported confusion or disappointment about parking not being free. The small gym feels limited or dated, and the bar or restaurant can be closed or end service early.

Feedback is mixed: while some found rooms clean, others reported dust, stained toilets, cobwebs, and bathrooms not properly cleaned. Housekeeping frequency and attention to detail vary, with reports of no service unless requested.

Rooms are often spacious but decor can feel dated. Some guests mention very narrow beds, weak in-room Wi-Fi, occasional noise, and a lack of air conditioning in hot weather.

Service is often friendly and efficient at check-in and in the bar. However, guests also report occasional unhelpful interactions, slow clearing at breakfast, difficulty reaching staff by phone, and inconsistent follow-up on requests or lost-and-found.

Outside the center in a less lively area, with a tram stop nearby for easy access to town and the station. Several guests liked the quiet setting, while others found the surroundings unattractive with limited nearby dining.

Breakfast is widely praised for quality and variety, and several guests enjoyed the restaurant and bar. There are also reports of cold items, uneven breakfast service, high prices for some, and periods when the restaurant or bar was closed.