Name: Four Points by Sheraton Kuala Lumpur, City Centre
Address: Corner of Jalan Sultan Ismail & Jalan Ampang, Kuala Lumpur, MY
Price range: 101 $US–132 $US per night
Rating: 9.07

Ce qu'en disent des voyageurs

Les voyageurs décrivent le Four Points by Sheraton Kuala Lumpur, City Centre comme un hôtel central, adapté aux familles, avec une piscine et des équipements pour enfants remarquables, un service constamment chaleureux, des chambres propres et modernes avec une vue imprenable sur les Twin Towers, et un petit-déjeuner varié et apprécié.

Plusieurs clients ont signalé des températures de douche instables, des bruits occasionnels provenant de la rue ou du couloir, et des zones de piscine bondées avec un nombre limité de transats ; certains ont également trouvé certaines chambres petites. Dans l'ensemble, il convient aux familles et aux voyageurs souhaitant visiter la ville et recherchant commodité et des équipements animés.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Les équipements pour les familles sont très appréciés, avec un grand complexe de piscine, des toboggans et un terrain de jeux ; de nombreuses activités pour enfants sont proposées. Les zones de la piscine peuvent être bondées et les transats rares parfois.

Avis de voyageur à ce sujet

10

YAZMEEN

12 juil. 2025

·

A séjourné 1 nuit

Amazing place for a family - the pool, playground, clubhouse and food was amazing! We received a welcome gift for the kiddos and the kiddos loved their time here. Will definitely come back again!

10

valentina

10 juil. 2024

·

A séjourné 3 nuits

L'hotel è comodissimo, a due passi dalla fermata Bukit Nanas della monorotaia e a 10 minuti a piedi dalle Petronas . Per chi ha bambini la piscina è spettacolare ( un po affollata e con pochi lettini) ma i bambini si divertivano moltissimo sugli scivoli d'acqua . La piscina è condivisa con l'hotel accanto ( anche il ristorante, per evitarci la coda alla colazione 2 mattine su 3 ci hanno portato a fare colazione nell'hotel accanto, collegato da un corridoio interno ) .colazione eccellente !

8

Gülten

10 juin 2024

·

A séjourné 3 nuits

Staff was very friendly and helpful. Breakfast was great. It was easy to walk to many nice places from the hotel. Our kids loved the pool but it was a bit difficult to find a free sunbed, it was crowded.

8

Michelle

6 févr. 2025

·

A séjourné 1 nuit

Love their pool & playground facilities for family fun. All the staff are very welcoming with tip top service. The only downside is the smell of the rooms walkway (level 4) wasn't so pleasant.

10

MINCHEOL

19 févr. 2025

·

A séjourné 3 nuits

아이들이 놀 액티비티가 많아서 좋아요. 키즈카페 및 액티비티, 수영장. 그리고 수리아몰 걸어서 다니기 좋아서 접근성이 좋아요

4

Izwan

16 sept. 2025

·

A séjourné 2 nuits

Lifts are very slow. I have waited more than 20 mins for a lift to come on my floor. This is embarrassingly slow. The first time I experienced this in my hotel stays in the world. Pool side was full and also had to take food on the floor like a beggar while paying for a hotel.

10

Lee Ping

7 juin 2025

·

A séjourné 3 nuits

Hotel has a large pool play area and playground and rock climbing. It was school holidays and they had kids club programs. Buffet breakfast spread was excellent with plenty of variety. Close to KLCC.

10

Marcus

12 janv. 2026

·

A séjourné 6 nuits

Clean, good location and nice service. Pool area perfect for kids.

10

Daniela

9 mai 2024

·

A séjourné 2 nuits

Die Lage ist super. Sehr modern. Gutes Frühstück. Netter Blick auf die Zwillingstürme. Mega Pool mit Poolbar.

10

Susan

20 nov. 2025

·

A séjourné 6 nuits

Very kind staff and great breakfast. Pool was lots of fun with kids

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

Les chambres et les espaces communs sont généralement propres et bien entretenus. Certains clients ont noté des problèmes tels que des températures de douche instables, une incohérence occasionnelle du service de ménage, et une odeur désagréable dans un couloir à un étage.

Avis de voyageur à ce sujet

10

Alexandra

25 avr. 2025

·

A séjourné 3 nuits

Room was spacious. Had everything we needed - nice toiletries in the room. Everything was cleaned and well maintained. Staff were friendly and it was in a good location.

8

Raoul

29 sept. 2024

·

A séjourné 3 nuits

Top hotel en service. Warm water was niet optimaal in onze kamer. Ze hebben meteen een andere kamer en ontbijt aangeboden wat we niet incl. hadden. Ook nog een fruit mandje gehad met excuses voor het ongemak.

10

GUISUK

14 avr. 2024

·

A séjourné 3 nuits

청결하고 친절하며: 교통이 훌륭합니다.

8

Michelle

6 févr. 2025

·

A séjourné 1 nuit

Love their pool & playground facilities for family fun. All the staff are very welcoming with tip top service. The only downside is the smell of the rooms walkway (level 4) wasn't so pleasant.

10

Brandon

22 déc. 2024

·

A séjourné 1 nuit

clean and comfort to stay.

8

Yee Fatt

18 nov. 2024

·

A séjourné 4 nuits

The location is strategic, food are delicious and staffs are friendly. The only minus point is the water temperature. It is so difficult to adjust the water temperature, need to take long time to get the hot water and the temperature won't maintain, sudden hot sudden cold, hope the hotel management can look into the water system upgrade.

10

Carrie

1 déc. 2024

·

A séjourné 2 nuits

Clean and up to date. Breakfast buffet was very nice, tons of selection.

8

Lynn

26 juin 2024

·

A séjourné 3 nuits

The hotel is in a great location in KLCC around 10 mins away from the twin towers on foot and connected to the convention center. It's renovated and has good value for money. The staff was helpful and accomodating. One thing to point out is about housekeeping. It seems that housekeeping quality depends on the team. The first day it looks like they got to our room at the end of their shift and were in a rush to finish, and some things were overlooked. The next day the room was perfectly in order and sparkling. But overall, the hotel is clean, nice, good value for money, and the staff is helpful.

8

Mark

25 févr. 2025

·

A séjourné 3 nuits

Nice hotel. Unfortunately it was tarnished by a poor functioning shower that they were usable to fix, despite repeayed requests to do so. Hotel food was great.

10

Wing Lung

7 nov. 2025

·

A séjourné 2 nuits

Clean, well-kept

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Chambres modernes et confortables, dont beaucoup sont spacieuses et offrent une vue impressionnante sur les Twin Towers, ainsi que des options adaptées aux familles, comme des lits superposés. Quelques clients ont constaté des chambres plus petites ou du bruit provenant de la rue ou des couloirs.

Avis de voyageur à ce sujet

10

Alexandra

25 avr. 2025

·

A séjourné 3 nuits

Room was spacious. Had everything we needed - nice toiletries in the room. Everything was cleaned and well maintained. Staff were friendly and it was in a good location.

4

Ken

3 juin 2025

·

A séjourné 2 nuits

The shower water doesn’t reach a comfortable temperature—it’s either too hot or too cold. The hallway is quite noisy, likely due to the number of families with children staying here.

8

Sarinah

16 janv. 2024

·

A séjourné 5 nuits

Très bel hôtel, très bien situé, neuf, piscine incroyable, personnel agréable. Juste un bémol sur la chambre pour 4. Les lits doubles sont extrêmement petits. Pour avoir plus grand, on me réclamait 3 fois le prix…

6

Wei-ling

1 mars 2025

·

A séjourné 3 nuits

The swimming pool is great! But the street racers really made very loud noises in the middle of night. It’s hard to have a good sleep. It’s better to choose room at higher floor.

6

Ahnaf

18 avr. 2024

·

A séjourné 5 nuits

Good but very small room

8

Fred

28 sept. 2025

·

A séjourné 3 nuits

Overall good. But the room smart tv require an android device to mirror otherwise it’s normal channel available

10

Mirela

24 mars 2025

·

A séjourné 1 nuit

Lovely hotel with helpful staff, spacious rooms, delicious breakfast steps away from the Petrona Towers

10

Firdaus

6 sept. 2025

·

A séjourné 2 nuits

At check-in, I asked if the room I booked has any special view which the staff said no. Few seconds after that, she said she moved my room to the one with the twin tower view due to low occupancy. How nice. My daughter and spouse were absolutely loved the view. Thank you

10

Ravi

22 avr. 2025

·

A séjourné 1 nuit

We had a lovely stay at this property in one of the family rooms with twin towers view. It was brilliant. Children love the bunk bed. Highly recommended for families.

8

Wei Hao

22 nov. 2025

·

A séjourné 2 nuits

Room was decent, just amneties a bit below expectation.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le service est largement décrit comme aimable, attentionné et accommodant, avec des mises à niveau et des arrivées/départs flexibles fréquemment mentionnés. Quelques plaintes isolées ont été formulées, notamment un problème de remboursement de caution.

Avis de voyageur à ce sujet

6

Camilla Ajslev

15 févr. 2025

·

A séjourné 5 nuits

Upon arrival, I was charged 555 MYR as a deposit. They told me I would get the money back after 10 working days, but now, several months later, I can’t get in touch with them at all. I have written to them in several places without any response. They claim it’s due to an error in my bank that the money hasn’t shown up. I have spoken with my bank, and they say that is not true. DO NOT BOOK a stay here. You have no idea how much money they will charge you.

10

Siow

23 févr. 2024

·

A séjourné 2 nuits

Service given by the staffs. We felt welcomed and respected all the way from the bag drop off at the lobby, parking, front desk all the way up to the pool and roomkeepers. All are very professional and they really enjoy what they do wholeheartedly.

8

Satoshi

24 févr. 2025

·

A séjourné 2 nuits

スタッフさんは皆さんフレンドリーで気持ちよかったです。正午頃に到着しチェックインの15時まで荷物を預かってもらい観光に出るつもりでしたが、部屋の準備が出来ているからとそのままチェックインさせてくれました。

10

Sukhvinder

14 janv. 2025

·

A séjourné 2 nuits

respectable staff, easy check in, great room service. Clean rooms. unfortunately pillows look fluffy but flatten and not supportive, other than that I would definitely recommend staying here

10

Sayed

18 oct. 2024

·

A séjourné 4 nuits

The hotel is excellent and all the staff members including the reception and breakfast team, as well as the room services team, are very kind and hospitable. We were able to check in early and they arranged for us to check out late without any additional charge. The chef also prepared a complimentary breakfast for my family and one of the staff members, Khamaria, also gave us a special bakery dessert on our last day. The manager, Ezreen, was very lovely and welcoming from the very first day of when we arrived at the hotel. We will definitely recommend Four Points Sheraton Kuala Lumpur City Centre to all of our family and friends and we will always come back to this hotel. The hotel is also located near all the main tourist attractions which makes it perfect.

10

Elaine

23 janv. 2025

·

A séjourné 3 nuits

Very friendly staff and always willing to please. Central location and easy transport access.

10

Firdaus

6 sept. 2025

·

A séjourné 2 nuits

At check-in, I asked if the room I booked has any special view which the staff said no. Few seconds after that, she said she moved my room to the one with the twin tower view due to low occupancy. How nice. My daughter and spouse were absolutely loved the view. Thank you

10

Ashna

15 oct. 2024

·

A séjourné 3 nuits

Wonderful staff. Convenient location and easy to catch a Grab from there. Only downside was the noise from the streets at night.

10

Derek

21 mars 2024

·

A séjourné 4 nuits

Service was stellar!

10

Kwong hwee

17 juin 2025

·

A séjourné 1 nuit

Hotel ambient was good. The lady Ms Iman was good to upgrade my stay with a good view to the twin tower. Really appreciated and enjoyed my stay at Four point Sheraton city center.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

Situation centrale et piétonne pour se rendre au KLCC et aux tours Petronas, avec un accès facile aux transports en commun et à Grab. Certaines chambres sont affectées par le bruit de la rue la nuit.

Avis de voyageur à ce sujet

10

Chris

31 juil. 2024

·

A séjourné 3 nuits

Great location for seeing KL

10

Alexandra

25 avr. 2025

·

A séjourné 3 nuits

Room was spacious. Had everything we needed - nice toiletries in the room. Everything was cleaned and well maintained. Staff were friendly and it was in a good location.

10

DOOSUNG

11 août 2024

·

A séjourné 4 nuits

페트로나스타워와 KLCC공원까지 걸어갈 수 있을 정도로 가까웠구 KL모노레일 역 바로 앞이어서 다른곳으로 이동하기 편했어요

10

Perdita

17 janv. 2025

·

A séjourné 1 nuit

We had an amazing stay here! Although the reception was crowded and busy upon our arrival, the room was clean and the view was amazing! It was also very centrally located - walking distance from the twin towers etc. I highly recommend.

6

Wei-ling

1 mars 2025

·

A séjourné 3 nuits

The swimming pool is great! But the street racers really made very loud noises in the middle of night. It’s hard to have a good sleep. It’s better to choose room at higher floor.

10

MINCHEOL

19 févr. 2025

·

A séjourné 3 nuits

아이들이 놀 액티비티가 많아서 좋아요. 키즈카페 및 액티비티, 수영장. 그리고 수리아몰 걸어서 다니기 좋아서 접근성이 좋아요

10

Norbert

20 févr. 2025

·

A séjourné 3 nuits

Sehr freundliches Personal, tolles Zimmer, gute Lage (10 Minuten zu Fuß zu den Türmen). Entspannte Atmosphäre beim Frühstück, schöne Poollandschaft inmitten von Hochhäusern. Preis-/Leistung top. Gibt nichts zu bemängeln.

10

Swati

3 juil. 2025

·

A séjourné 3 nuits

What a great location and we enjoyed our stay at the Four Points!

10

Ashna

15 oct. 2024

·

A séjourné 3 nuits

Wonderful staff. Convenient location and easy to catch a Grab from there. Only downside was the noise from the streets at night.

10

Sosuke

15 juil. 2024

·

A séjourné 4 nuits

Very clean and beautiful hotel. 10 min walk to Twin Towers and its shopping mall.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Le petit-déjeuner reçoit constamment des éloges pour sa qualité et sa variété, et le restaurant sur place est bien considéré. Il peut être bondé aux heures de pointe, et un client a signalé un problème de réservation pour le petit-déjeuner.

Avis de voyageur à ce sujet

10

Mattias

17 janv. 2025

·

A séjourné 2 nuits

Efter spenderat 2 veckor runt om i Asien så var det en dröm att komma till detta hotell. Sköna sängar, fantastisk frukostbuffe med bullar, bröd, pålägg, ost och supergoda juicer och smoothies. Hotellet har också ett fantastiskt poolområde och ett extra stort tack att ni löste transporten till flygplatsen till oss! Mycket proffessionellt och trevligt bemötande. Tack!

10

Charlotte

13 déc. 2024

·

A séjourné 3 nuits

Stunning hotel. From the moment we walked through the doors we were welcomed by attentive, friendly staff. The rooms were amazing, the pool area was fantastic to cool down and for the children to have some down time. Food and drinks were all very reasonably priced and high quality and delicious. It was in a fantastic location.

10

carole

22 juil. 2024

·

A séjourné 3 nuits

Très bel hôtel avec piscine géante, toboggans et aire de jeu. Personnel tres avenant et sympathique. Chambre propre et moderne . Hotel à proximité de 2 stations de metro et situé à 15mn à pied des tours Petronas. Restaurant tres bon, large choix pour le petit-déjeuner, qui etait de qualité.

10

valentina

10 juil. 2024

·

A séjourné 3 nuits

L'hotel è comodissimo, a due passi dalla fermata Bukit Nanas della monorotaia e a 10 minuti a piedi dalle Petronas . Per chi ha bambini la piscina è spettacolare ( un po affollata e con pochi lettini) ma i bambini si divertivano moltissimo sugli scivoli d'acqua . La piscina è condivisa con l'hotel accanto ( anche il ristorante, per evitarci la coda alla colazione 2 mattine su 3 ci hanno portato a fare colazione nell'hotel accanto, collegato da un corridoio interno ) .colazione eccellente !

10

Lee Ping

7 juin 2025

·

A séjourné 3 nuits

Hotel has a large pool play area and playground and rock climbing. It was school holidays and they had kids club programs. Buffet breakfast spread was excellent with plenty of variety. Close to KLCC.

10

Carrie

1 déc. 2024

·

A séjourné 2 nuits

Clean and up to date. Breakfast buffet was very nice, tons of selection.

8

Suib

12 févr. 2024

·

A séjourné 3 nuits

We booked the room with breakfast but the hotel says they only received the room booking only without the breakfast included. We ended up paying for the breakfast separately

8

Mark

25 févr. 2025

·

A séjourné 3 nuits

Nice hotel. Unfortunately it was tarnished by a poor functioning shower that they were usable to fix, despite repeayed requests to do so. Hotel food was great.

10

VITO

9 juil. 2024

·

A séjourné 3 nuits

ECCEZIONALE, RACCOMANDATO VIVAMENTE. OTTIMA LOGISTICA, FRONTE LE “TWIN TOWERS”, OFFRE QUANTO DI MEGLIO POSSA ASPETTARSI. COLAZIONE SPAZIALE, BUFFET RICCO E’ DIRE POCO. PRENOTATE

10

Susan

20 nov. 2025

·

A séjourné 6 nuits

Very kind staff and great breakfast. Pool was lots of fun with kids

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Mois	Prix moyen
janvier	161 $US
février	228 $US
mars	114 $US
avril	126 $US
mai	130 $US
juin	122 $US
juillet	162 $US
août	213 $US
septembre	284 $US
octobre	150 $US
novembre	128 $US
décembre	189 $US

di	lu	ma	me	je	ve	sa
1 $106	2 $102	3 $101	4 $101	5 $107	6 $112	7 $112
8 $107	9 $101	10 $103	11 $107	12 $113	13 $116	14 $127
15 $107	16 $107	17 $107	18 $110	19 $107	20 $120	21 $132
22 $111	23 $107	24 $107	25 $112	26 $107	27 $120	28 $121
29 $112	30 $120

Four Points by Sheraton Kuala Lumpur, City Centre

Prix pour Four Points by Sheraton Kuala Lumpur, City Centre

Prix moyens mensuels

À propos de cet établissement

Emplacement

Options de chambre

Chambre Deluxe, 1 très grand lit

Suite Familiale, 2 chambres

Suite, 2 chambres, vue ville

Chambre Deluxe, 2 lits doubles, dans la tour (View)

Suite Exécutive, 2 lits doubles, vue ville

Chambre Deluxe, 2 lits doubles

Suite « Premier », 2 lits doubles

Suite « Premier », 1 très grand lit

Chambre, 2 lits doubles, accès piscine, vue piscine (Pool Access)

Studio, 1 très grand lit

Suite Exécutive, 1 très grand lit, vue ville

Chambre Deluxe, 1 très grand lit, dans la tour (View)

Chambre, 1 très grand lit, accès piscine, vue piscine

Avis des voyageurs sur Four Points by Sheraton Kuala Lumpur, City Centre

Ce qu'en disent des voyageurs

Politiques de l’établissement

Instructions d’arrivée

Bon à savoir

Suppléments facultatifs

Prix pour les dates à venir

di	lu	ma	me	je	ve	sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20 $104	21 $103	22 $103	23 $101	24 $101
25 $103	26 $101	27 $104	28 $114	29 $112	30 $112	31 $114