Name: Hyatt Regency Kolkata
Address: JA-1 Sector III, Salt Lake City, Kolkata, West Bengal, India, Kolkata, West Bengal, IN
Price range: US$77–US$184 per night
Rating: 8.3

What guests think

At Hyatt Regency Kolkata, travelers frequently praise friendly, responsive staff, spacious rooms, strong cleanliness, and convenient access to the airport and Salt Lake, while some report dated furnishings, uneven front-desk experiences, and intermittent maintenance or odor concerns.

Breakfast and on-site dining are widely appreciated for variety and taste, and room service is prompt with generous portions, though a few guests found dishes inconsistent. The pool earns praise, while several reviews note aging common areas and occasional odors that need attention. Overall, expect a comfortable stay with standout service, tempered by visible wear and occasional inconsistencies.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The pool is well liked. Several reviews note aging common areas and exterior that could use deeper cleaning or a refresh.

Related guest reviews

8

SZM Shariful

25 Jun 2023

·

Stayed 4 nights

We admire all those welcoming and smiling managers & staff at Hyatt Regency Kolkata. Thoroughly enjoyed fantastic ambience and amazing spread at the buffet breakfast. We hope to stay in this Hotel again and again, shall also recommend it to our friends.

10

priya

25 Mar 2025

·

Stayed 1 night

I love the pool!

10

Mohammed Mahibur

21 Aug 2023

·

Stayed 3 nights

Nice property. Exterior needs touch up.

10

TATSUYA

28 Aug 2024

·

Stayed 1 night

接客、設備、レストラン全て満足出来ました

Translate

4

Calum

19 Jun 2024

·

Stayed 4 nights

Staff were friendly esp the really lovely man out front who ordered taxis for us. He is a legend and should probably be made Prime Minister of all India. The problem is that whoever says the location is good on here is maybe drunk or something because it is way way way out of Kolkata proper. That means you cannot get anywhere without a taxi. Couple of other niggles are that the air conditoning in room is quite minor (the rooms are still quite hot) and the breakfast is not very good. Great pool though. Honestly my two stars are mainly just for the location. I guess if you drive it wouldn't be an issue. Maybe worth staying at anyway to meet awesome polite guy who orders taxis out front. He's the coolest dude in Kolkata.

10

Prabhat

29 Dec 2023

·

Stayed 3 nights

Ambience

8

Gautam

6 Oct 2024

·

Stayed 9 nights

The staff make staying here so much worth it - they go above and beyond for all requests. I have been staying here regularly for a few years now - 2 things need more attention from management: common area carpeting looks old and seems to have a stench and needs cleaning the food menu is great but the preparation doesn’t seem to be authentic for the Bengali dishes. In all would stay here next time as well.

10

Arunima

14 Jul 2025

·

Stayed 1 night

Great experience, the ambience and the staff all were very good. Enjoyed our stay. Thanks.

6

Nilanjan

11 Jan 2025

·

Stayed 7 nights

Quality of personnel can be vastly improved. Property has aged significantly and the upkeep has been poor. It is a mixed bag.

10

Habib

27 Aug 2022

·

Stayed 2 nights

Excellent place, spacious, gorgeous garden and rooms, unparalleled view through window, super friendly staff, couldn’t ask for more.

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Cleanliness

Many guests highlight very clean rooms and well-kept spaces. Some report odors, moldy or worn bathroom caulking, and smelly carpeting in common areas.

Related guest reviews

10

Levine

13 Oct 2025

·

Stayed 1 night

Very clean. Amazing staff who is so efficient and responsive. Made our kids feel so special. Every request was completed in 5 min. The biggest bathroom I have ever seen in a hotel. The food was amazing! The options on the "limited midnight menu" were more than most American hotels have on their full menu. The food arrived hot and fresh. Warning: they include salad and bread with the order so it'll definitely will be a lot of food. Portions are so generous. We had Maacher jhol and kosha mangsho for our first meal back in Kolkata after 10 years after coming off a 24h journey. What a treat!

10

Nancy

2 May 2024

·

Stayed 1 night

All of the staff went above and beyond. They made you feel like family verses a customer. Conversations were easy and enjoyable from all you encountered. The room was clean, spacious and welcoming.

10

Chandrakala

1 Nov 2025

·

Stayed 3 nights

⭐️⭐️⭐️⭐️⭐️ I researched many hotels in Kolkata before choosing the Hyatt Regency, and I’m so glad I did. Considering the price, luxury, service, and safety — everything here is truly above the top. The hotel is very neat and clean, and the atmosphere feels both elegant and comfortable. Their breakfast is phenomenal, offering great variety and quality. The location is also convenient — not far from the international airport, which makes travel easy

2

Surajit

16 Jan 2024

·

Stayed 11 nights

HORRIBLE experience. My family and I traveled 30 hours from New York to Kolkata and booked 2 rooms, 11 nights, to attend a family wedding. Total cost $2,382.60 (2 lakhs Indian rupees) by booking through Hotels.com. Both rooms smelled AWFUL. I am a surgeon in the US and I think the hotel's ventilation system has mold. I asked Hotels.com to cancel my booking as soon as I entered the hotel - they told me the Hyatt wanted to discuss with me directly and Hotels.com would help me get a refund. The Hyatt front desk staff then told me they could not give me a refund because I booked through Hotels.com and that I would have to speak to Hotels.com about it. I immediately booked a different hotel (JW Marriott Kolkata which was wonderful) and left the Hyatt the next morning. We had to stay for 1 night because we did not want to travel in the dark in a city unfamiliar to us. We did not stay at the Hyatt for the remaining 10 nights of the booking. After 1 month of waiting to hear back, Hotels.com informed me that the Hyatt refused to issue me a refund. Basically, the hotel decided to keep its fees for 11 nights even though we only stayed for 1 night. This is definitely not a 5 star hotel. The Hyatt Regency Kolkata and its property owner are a disgrace.

10

Subrata

16 Oct 2025

·

Stayed 1 night

It was very clean and rooms were spacious

10

Rakesh

23 Nov 2024

·

Stayed 2 nights

Nice property with excellent food and clean spacious rooms.

10

Rinka

6 Jul 2024

·

Stayed 1 night

Very well kept and clean place. Perfec hot water bath and good bedding to sleep in. Was very relaxed and enjoyed my stay.

10

Kalyan

23 Jun 2025

·

Stayed 1 night

This place is very conveniently located and the staff is extremely nice. If you’re visiting Kolkata and looking for a comfortable, sound-proof, well kept and modern hotel (without making a dent in your wallet) I strongly recommend this place.

8

Taranveer

1 Aug 2025

·

Stayed 1 night

Room was nice and clean

8

Gautam

6 Oct 2024

·

Stayed 9 nights

The staff make staying here so much worth it - they go above and beyond for all requests. I have been staying here regularly for a few years now - 2 things need more attention from management: common area carpeting looks old and seems to have a stench and needs cleaning the food menu is great but the preparation doesn’t seem to be authentic for the Bengali dishes. In all would stay here next time as well.

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Rooms

Rooms are frequently spacious and comfortable, with very large bathrooms and some pleasant views. Furnishings and fixtures can feel dated, windows do not open, and occasional in-room maintenance or temperature-control issues are reported.

Related guest reviews

10

Levine

13 Oct 2025

·

Stayed 1 night

Very clean. Amazing staff who is so efficient and responsive. Made our kids feel so special. Every request was completed in 5 min. The biggest bathroom I have ever seen in a hotel. The food was amazing! The options on the "limited midnight menu" were more than most American hotels have on their full menu. The food arrived hot and fresh. Warning: they include salad and bread with the order so it'll definitely will be a lot of food. Portions are so generous. We had Maacher jhol and kosha mangsho for our first meal back in Kolkata after 10 years after coming off a 24h journey. What a treat!

10

Nancy

2 May 2024

·

Stayed 1 night

All of the staff went above and beyond. They made you feel like family verses a customer. Conversations were easy and enjoyable from all you encountered. The room was clean, spacious and welcoming.

10

Mahmudul

5 Oct 2023

·

We were a family of 4, and booked 2 rooms for 7 nights. The rooms were spacious, had a view of a park with a big lake in front, breakfast had very good options, even we asked for items which were not in the list - but they did not hesitate to bake and deliver. Staff are very cordial and helpful. The main course Indian meals were spicy, but as we asked they did reduce the spices.

6

Christian

9 Jan 2026

·

Stayed 1 night

Alles ok Fenster halt nicht Öffnen wie in all diesen neuen Blöcken

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4

Mahendra

25 Dec 2024

·

Stayed 2 nights

While hotel looks good maintains all the amenities, their standard rooms are sub par and very disappointing for the price I paid as compared to several other hotels of the same categories in which I have stayed. Room did not have robes for guests to use. Tables were cheap quality, sub standard. Complementary coffee/tea pot was kept in a cupboard which was very inconvenient to use and coffee/tea bags were of poor quality. TV remote was not working. Overall, I was very disappointed after staying in this hotel.

8

Gautam

10 Mar 2025

·

Stayed 4 nights

Have been staying at the Hyatt for quite a few years now - a very convenient place to be going any which way in Kolkata - services, staff, and ambience is excellent and makes one quite comfortable and safe. However, some things need improving to retain 5-star status - furniture very dated and torn, bathroom fixtures need a polish, closet and drawers are almost unpliable or even broken. Hoping for an uplift.

10

Subrata

16 Oct 2025

·

Stayed 1 night

It was very clean and rooms were spacious

10

Rinka

6 Jul 2024

·

Stayed 1 night

Very well kept and clean place. Perfec hot water bath and good bedding to sleep in. Was very relaxed and enjoyed my stay.

8

Taranveer

1 Aug 2025

·

Stayed 1 night

Room was nice and clean

4

SHARMILA

21 Aug 2025

·

Stayed 2 nights

Getting worse every year. Room was so cold and nobody available for temperature control. Food quality is awful.

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Service

Staff are often praised as friendly, attentive, and efficient across housekeeping, dining, and transport. However, multiple reviews cite poor check-in experiences, inconsistent information, slow or unhelpful responses, and mishandled transfers or valet interactions.

Related guest reviews

10

Levine

13 Oct 2025

·

Stayed 1 night

Very clean. Amazing staff who is so efficient and responsive. Made our kids feel so special. Every request was completed in 5 min. The biggest bathroom I have ever seen in a hotel. The food was amazing! The options on the "limited midnight menu" were more than most American hotels have on their full menu. The food arrived hot and fresh. Warning: they include salad and bread with the order so it'll definitely will be a lot of food. Portions are so generous. We had Maacher jhol and kosha mangsho for our first meal back in Kolkata after 10 years after coming off a 24h journey. What a treat!

6

prabodha

26 Oct 2025

·

Stayed 1 night

Experience at the reception was not great

4

Arindam

17 Feb 2026

·

Stayed 2 nights

The worst checkin experience! The staff tried to push us to another hotel of a completely different chain that would’ve jeopardised our specific event proximity requirements significantly. There was no prior communication or any indication of any issue with our reservation made on hotels.com 10 months in advance. Multiple staff members tried to push cajole and browbeat us into accepting this alternate arrangement! However as we stayed firm on our requirements magically 2 rooms appeared only frustrating and delaying our checkin process by an hour!

10

Tathagata

18 Aug 2024

·

Stayed 13 nights

From our event organization, to daily housekeeping, to variety good cuisine, to front desk reception- all deserve 5 stars.

10

Tathagata Raja

23 Sept 2025

·

Stayed 6 nights

Stayed for 5 nights. Excellent service. Will definitely come back, if I ever need a hotel in this area.

10

soumita

26 Apr 2023

·

Stayed 5 nights

Great customer service! Don’t miss the breakfast buffet. Friendly staff. Airport pick up and drop off was smooth and well coordinated. If you can, do get the spa service as well. Professional staff, with awesome service. Look forward to being back again!

10

Kalyan

8 Feb 2025

·

Stayed 5 nights

The dtaff always willing to ho above and beyond. A special shout out for Prachi, Satyajit and Vishal. Sterling service and customer care

4

Garima

23 May 2023

·

Stayed 2 nights

The quality of products available in Hyatt’s rooms are poor enough to merit a downgrade from their 5-star status. Considering the price point, chipped mugs, a non-functional refrigerator and poor quality bath products were a massive turn off. Additionally, the staff is either unaware or quite rude. Upon asking the size of the pizza available for in-room dining, the lady on the other end said that it’s a 6 inch pizza with 8 slices! Haven’t heard anything more ridiculous. It ultimately turned out to be 11 inches. We were also told to choose from the available options (which were limited to 3 to begin with) as no customisation is possible! All we asked was to customise the vegan pizza to include regular mozzarella cheese. Upon requesting multiple times, she agreed to give us a regular chicken pizza. As regards the valet, there seems to be an attitude problem. He requested us to take all our belongings in one go as it’s not possible for him to bring the car around whenever asked to do so. Further, when checking out, he asked us not to make the valet wait once the car had been brought around. The delay was due to the front desk facing a technical issue and delaying our billing. Overall, the experience was abysmal. Would recommend Westin or any Marriott Bonvoy group hotel over Hyatt.

8

Gautam

6 Oct 2024

·

Stayed 9 nights

The staff make staying here so much worth it - they go above and beyond for all requests. I have been staying here regularly for a few years now - 2 things need more attention from management: common area carpeting looks old and seems to have a stench and needs cleaning the food menu is great but the preparation doesn’t seem to be authentic for the Bengali dishes. In all would stay here next time as well.

2

Jakir

5 Jan 2023

·

Stayed 19,358 nights

This was a very disappointing stay starting from airport pick up till the drop off. We stayed for two nights. Even though agreed for a bigger car for airport pick up, the hotel sent a smaller car which made our 40 minutes journey from airport to the hotel as hell. Service in the restaurants, bars are awful. In the regency bar, ordered a coffee which took more than an hour to serve after 10 times reminder even though the floor was not busy. On the day of the airport drop off, we were nearly missing our flight due to delay in getting a porter sent into the room and getting the car ready. The hotel need a whole revamp of service improvements programme. The only positive was Anant ( assistant manager on duty) who tried to ease our experience as best possible. Will avoid this hotel in future.

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Location

Often considered convenient for airport access and travel across Salt Lake and the city. A few guests find it far from central sights, requiring taxis.

Related guest reviews

10

Chandrakala

1 Nov 2025

·

Stayed 3 nights

⭐️⭐️⭐️⭐️⭐️ I researched many hotels in Kolkata before choosing the Hyatt Regency, and I’m so glad I did. Considering the price, luxury, service, and safety — everything here is truly above the top. The hotel is very neat and clean, and the atmosphere feels both elegant and comfortable. Their breakfast is phenomenal, offering great variety and quality. The location is also convenient — not far from the international airport, which makes travel easy

10

Sharmila

8 Jun 2024

·

Stayed 4 nights

An excellent hotel with great location

10

Sriram

21 Nov 2024

·

Stayed 1 night

Nice location

10

Jagadish

12 Jun 2023

·

Great property at a convenient location, not too far from airport or city center. Excellent hospitality and service, we enjoyed our stay.

4

Calum

19 Jun 2024

·

Stayed 4 nights

Staff were friendly esp the really lovely man out front who ordered taxis for us. He is a legend and should probably be made Prime Minister of all India. The problem is that whoever says the location is good on here is maybe drunk or something because it is way way way out of Kolkata proper. That means you cannot get anywhere without a taxi. Couple of other niggles are that the air conditoning in room is quite minor (the rooms are still quite hot) and the breakfast is not very good. Great pool though. Honestly my two stars are mainly just for the location. I guess if you drive it wouldn't be an issue. Maybe worth staying at anyway to meet awesome polite guy who orders taxis out front. He's the coolest dude in Kolkata.

10

apoorv

17 Mar 2025

·

Stayed 1 night

Great stay and property location as well.

10

Kalyan

23 Jun 2025

·

Stayed 1 night

This place is very conveniently located and the staff is extremely nice. If you’re visiting Kolkata and looking for a comfortable, sound-proof, well kept and modern hotel (without making a dent in your wallet) I strongly recommend this place.

10

Sharmila

11 Jun 2025

·

Stayed 3 nights

Excellent service and property with great value for money. Location is also very convenient.

10

Gautam

13 Feb 2023

·

Stayed 5 nights

Location is unparallel if you want to utilize both Kolkata city and Salt Lake areas

10

Arnab

31 Aug 2023

·

Stayed 3 nights

Location is amazing for transportation across the city. The customer service was amazing too.

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AI-generated summary based on recent guest reviews

Dining

Breakfast and restaurants are frequently praised for variety and taste, and room service is prompt with generous portions. Some guests report uneven quality or authenticity and an occasional poor breakfast or meal.

Related guest reviews

10

Nancy

15 Jul 2024

·

Stayed 5 nights

It was a great. The best part is the service and the food. Excellent varieties. The staff are amazing . Looking forward to go back with the kids.

10

Levine

13 Oct 2025

·

Stayed 1 night

Very clean. Amazing staff who is so efficient and responsive. Made our kids feel so special. Every request was completed in 5 min. The biggest bathroom I have ever seen in a hotel. The food was amazing! The options on the "limited midnight menu" were more than most American hotels have on their full menu. The food arrived hot and fresh. Warning: they include salad and bread with the order so it'll definitely will be a lot of food. Portions are so generous. We had Maacher jhol and kosha mangsho for our first meal back in Kolkata after 10 years after coming off a 24h journey. What a treat!

10

Sharmila

20 Apr 2024

·

Stayed 5 nights

Lovely property. Dining options in the hotel are excellent.

10

Chandrakala

1 Nov 2025

·

Stayed 3 nights

⭐️⭐️⭐️⭐️⭐️ I researched many hotels in Kolkata before choosing the Hyatt Regency, and I’m so glad I did. Considering the price, luxury, service, and safety — everything here is truly above the top. The hotel is very neat and clean, and the atmosphere feels both elegant and comfortable. Their breakfast is phenomenal, offering great variety and quality. The location is also convenient — not far from the international airport, which makes travel easy

10

Mahmudul

5 Oct 2023

·

We were a family of 4, and booked 2 rooms for 7 nights. The rooms were spacious, had a view of a park with a big lake in front, breakfast had very good options, even we asked for items which were not in the list - but they did not hesitate to bake and deliver. Staff are very cordial and helpful. The main course Indian meals were spicy, but as we asked they did reduce the spices.

10

Dom

3 Apr 2024

·

Stayed 3 nights

Food was excellent. Room very comfortable. Dining staff were amazing especially Satya and Suvojeet (training).

10

Rakesh

23 Nov 2024

·

Stayed 2 nights

Nice property with excellent food and clean spacious rooms.

4

Calum

19 Jun 2024

·

Stayed 4 nights

Staff were friendly esp the really lovely man out front who ordered taxis for us. He is a legend and should probably be made Prime Minister of all India. The problem is that whoever says the location is good on here is maybe drunk or something because it is way way way out of Kolkata proper. That means you cannot get anywhere without a taxi. Couple of other niggles are that the air conditoning in room is quite minor (the rooms are still quite hot) and the breakfast is not very good. Great pool though. Honestly my two stars are mainly just for the location. I guess if you drive it wouldn't be an issue. Maybe worth staying at anyway to meet awesome polite guy who orders taxis out front. He's the coolest dude in Kolkata.

8

Gautam

6 Oct 2024

·

Stayed 9 nights

The staff make staying here so much worth it - they go above and beyond for all requests. I have been staying here regularly for a few years now - 2 things need more attention from management: common area carpeting looks old and seems to have a stench and needs cleaning the food menu is great but the preparation doesn’t seem to be authentic for the Bengali dishes. In all would stay here next time as well.

4

SHARMILA

21 Aug 2025

·

Stayed 2 nights

Getting worse every year. Room was so cold and nobody available for temperature control. Food quality is awful.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$154
February	US$158
March	US$93
April	US$85
May	US$82
June	US$84
July	US$85
August	US$88
September	US$92
October	US$84
November	US$169
December	US$154

Su	Mo	Tu	We	Th	Fr	Sa
				1 $112	2 $123	3
4 $81	5 $107	6 $128	7 $154	8 $154	9 $154	10 $81
11 $83	12 $81	13 $83	14 $82	15 $83	16 $98	17 $99
18 $95	19 $95	20 $100	21 $96	22 $103	23 $102	24 $102
25 $106	26 $106	27 $163	28 $163	29 $184	30	31

Hyatt Regency Kolkata

Prices for Hyatt Regency Kolkata

Monthly average prices

About this property

Location

Room options

Room, 2 Twin Beds, Pool View

Room, 2 Twin Beds, Balcony

Club Room, 2 Twin Beds

Room, 2 Twin Beds

Room, 1 King Bed

Regency, Suite, 1 King Bed

Room, 1 King Bed, Pool View

Club Room, 1 King Bed

Room, 1 King Bed, Balcony

Guest reviews of Hyatt Regency Kolkata

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Hyatt Regency Kolkata

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19 $160
20 $95	21 $83	22 $108	23 $106	24 $97	25 $83	26 $77
27 $79	28 $77	29 $80	30 $77