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StayInn Gateway Hotel Apartment - Room
StayInn Gateway Hotel Apartment - Room
StayInn Gateway Hotel Apartment - Room
StayInn Gateway Hotel Apartment - Bathroom
StayInn Gateway Hotel Apartment - Room

StayInn Gateway Hotel Apartment


Amenities

  • Non-Smoking Rooms

  • Business Center

  • Dry Cleaning

  • Housekeeping

  • Banquet Facilities

  • Safe-Deposit Box

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Property description

Take in the views from a rooftop terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional features at this hotel include tour/ticket assistance, a banquet hall, and a vending machine.
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Guest reviews

Facilities

6.8

Cleanliness

7.2

Rooms

7

Service

7.3

Location

7.3

Dining

7.1

2

Siew Nyat

WTF-logo

18 Oct 2025

·

Stayed 7 nights

Rooms are dirty, plastering fallen off the ceiling, moldy bathroom. The cleaning is terrible, 4 staff, one empty the bin, one change the towel, one flush the toilet didn't even clean it and no vacuum done once when we stayed for 1 week. It took them 5 mins to complete a 2 bedrooms apartment. The aircon stop working and ice accumulated and the repairmen had to chopped off ice and full of mold came off from the aircon. There is no washing detergent and no sponge provided and it's supposed to be fully contained kitchen. After moving us to another floor, the fridge not working and there was a missing television too. There took it from another room to replace the fridge and television. We complained about the plaster falling off from the ceiling, there wasn't any reaction from the staff. I wouldn't recommend any one staying there considering the conditions of the apartment and the high price and terrible cleaning job.
Rooms are dirty, plastering fallen off the ceiling, moldy bathroom. The cleaning is terrible, 4 staff, one empty the bin, one change the towel, one flush the toilet didn't even clean it and no vacuum done once when we stayed for 1 week. It took them 5 mins to complete a 2 bedrooms apartment. The aircon stop working and ice accumulated and the repairmen had to chopped off ice and full of mold came off from the aircon. There is no washing detergent and no sponge provided and it's supposed to be fully contained kitchen. After moving us to another floor, the fridge not working and there was a missing television too. There took it from another room to replace the fridge and television. We complained about the plaster falling off from the ceiling, there wasn't any reaction from the staff. I wouldn't recommend any one staying there considering the conditions of the apartment and the high price and terrible cleaning job.

8

HABSAH

IAN-logo

9 Jun 2025

·

Stayed 1 night

Tempat yang strategik,selesa dan selamat. Harga bilik sesuai dgn promosi untuk menarik lebih pelanggan datang untuk menginap di tempat ini lagi.
Tempat yang strategik,selesa dan selamat. Harga bilik sesuai dgn promosi untuk menarik lebih pelanggan datang untuk menginap di tempat ini lagi.

No. 9 Jalan Bukit Mata, 93100 Kuching, Sarawak., Kuching District, Sarawak, Malaysia

Location

With a stay at Stayinn Gateway Hotel Apartment, you'll be centrally located in Kuching, steps from Hills Shopping Mall and within a 10-minute walk of Jalan Padungan. This hotel is 0.8 mi (1.2 km) from Plaza Merdeka and 1.5 mi (2.5 km) from Kuching Waterfront.

Hills Shopping Mall(0.1 Miles)

Riverside Shopping Complex(0.1 Miles)

Tun Jugah Shopping Center(0.2 Miles)

Tun Jugah Foundation(0.2 Miles)

Tua Pek Kong(0.3 Miles)

Sri Srinivasagar Kaliamman Temple(0.3 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 14:00 to 01:30

Before 12:00


Good to know

Additional policies and info about this property.

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Optional extras

Additional paid services you can request.

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FAQs

Yes, free self parking is available on-site.


To-go breakfasts are available daily from 7:00 AM to 10:00 AM for a fee of approximately MYR 15 for adults and MYR 10 for children.


No pets and no service animals are allowed at this property.


Check-in is at 2:00 PM and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request, and guests should contact the property in advance for arrangements.

The property features step-free entrances and wheelchair-accessible facilities in public areas, but specific details on room accessibility are not provided.


The property is centrally located in Kuching, steps from Hills Shopping Mall and within a 10-minute walk of Jalan Padungan. It is approximately 0.8 mi (1.2 km) from Plaza Merdeka and 1.5 mi (2.5 km) from Kuching Waterfront.


Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.


Rollaway beds are available for a fee of MYR 60.0 per night, and advance request or confirmation is required.


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