Malmaison Liverpool
"Elsket baren"
"Elsket det romslige badet"
"Komfortable senger"
"Veldig god prosess for innsjekk og utsjekk"
"Super restaurant"
"Veldig god utsikt"
Eiendomsbeskrivelse
Nyt utsikten fra en terrasse og dra nytte av fasiliteter som wi-fi (inkludert) og bryllupstjenester. Dette hotellet har i tillegg tur-/billettassistanse og bankettsal.
Fasiliteter
Nyt utsikten fra en terrasse og dra nytte av fasiliteter som wi-fi (inkludert) og bryllupstjenester. Dette hotellet har i tillegg tur-/billettassistanse og bankettsal.
Fasiliteter for forretningsreisende
Gjester har tilgang til blant annet renseri-/vaskeritjenester, en døgnåpen resepsjon og bagasjeoppbevaring. Planlegger du en event i Liverpool? Som en av dette hotellet sine gjester tilbys du møte- og konferanserom på opp til 142 kvadratmeter, blant annet konferanserom og møterom.
Servering
Kom og spis lunsj eller middag på Chez Mal Brasserie, en restaurant som spesialiserer seg på britiske retter, eller bli på rommet og benytt deg av romservice (døgnet rundt). Rund av dagen med noe å drikke i baren/loungen. Komplett frokost serveres fra kl. 07.00 til kl. 10.00 på hverdagene og fra kl. 08.00 til kl. 11.00 i helgene, mot et tillegg.
Rom
Føl deg som hjemme i et av de 130 aircondition-avkjølte gjesterommene som også har Flatskjerm-TV. Du kan holde deg oppdatert med inkludert kablet og trådløst internett, og underholdningen er sikret med digital-TV. Rommene har privat bad med badekar eller dusj, toalettartikler (inkludert) og hårføner. Rommet har telefon, samt safe og skrivebord.
Beliggenhet
Velger du Malmaison Liverpool bor du i hjertet av Liverpool, og du vil ha mindre enn 15 minutter å gå til både Liverpool Pier Head Ferry Terminal og Liverpool ONE. Dette hotellet boutique ligger 0,6 mi (1 km) unna Royal Albert Dock og 2,9 mi (4,7 km) unna Anfield Stadium.
Hva finnes i nærheten
Royal Liver Building(0.3 miles)
Liverpool Pier Head Ferry Terminal(0.3 miles)
Cunard Building(0.3 miles)
Port of Liverpool Building(0.4 miles)
Liverpool Town Hall(0.4 miles)
Museum of Liverpool(0.5 miles)
Liverpool ONE(0.6 miles)
Cavern Club(0.6 miles)
Royal Albert Dock(0.6 miles)
Merseyside Maritime Museum(0.7 miles)
International Slavery Museum(0.7 miles)
The Beatles Story Museum(0.8 miles)
Liverpool Playhouse(0.9 miles)
M&S Bank Arena(0.9 miles)
St John's Beacon(0.9 miles)
Liverpool (LPL-John Lennon)(9.9 miles)
Chester (CEG-Hawarden)(35.1 miles)
Manchester lufthavn (MAN)(51.3 miles)
Velg datoer for å fortsette
From
130 USD
/natt
Gjesteomtaler
8.7
Utrolig
basert på 3 145 verifiserte omtaler
Hvem bor her?
Business
17%
Par
57%
Familie
9%
Grupper
12%
Alene
2%
Hva gjestene synes
KI-generert oppsummering basert på nylige gjesteomtaler
I følge nylige anmeldelser av Malmaison Liverpool, roser reisende det vennlige personalet, stilige interiøret og den sentrale beliggenheten ved vannkanten. Samtidig påpekes det gjentatte ulemper som svak belysning på rommene, problemer med temperaturkontroll og betalt parkering i nærheten uten rabatt for gjester.
Les merVar dette til hjelp?
Hva gjestene synes
I følge nylige anmeldelser av Malmaison Liverpool, roser reisende det vennlige personalet, stilige interiøret og den sentrale beliggenheten ved vannkanten. Samtidig påpekes det gjentatte ulemper som svak belysning på rommene, problemer med temperaturkontroll og betalt parkering i nærheten uten rabatt for gjester.
Rommene er generelt komfortable med store bad og utsikt over elven for noen, men flere gjester synes de er utdaterte eller dårlig planlagte. Frokost og middag får ofte ros, men noen synes prisene er høye og rapporterer om sporadiske forsinkelser eller begrenset utvalg. Renholdet på rommene får ofte skryt, men det er gjentatte klager på offentlige toaletter og hygienen i baren i travle perioder. Samlet sett passer hotellet for reisende som ønsker et stilig utgangspunkt ved bryggene med god service og solid mat.
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Fasiliteter
Attraktiv bar og lounge fremheves. Parkering er i parkeringshuset ved siden av og nevnes gjentatte ganger som betalt uten hotellrabatt; noen besøk sammenfalt med renoveringsarbeider som begrenset bar-/restaurantområdene.
Relaterte gjesteomtaler
6
Rebekah
24. feb. 2025
·
Overnattet 1 natt
The lack of parking is annoying - you have to pay full price at the neighbouring mutlistorey - we ended up paying £30 odd quid for our overnight stay. Malmaison should at the very least have some kind of deal arranged with them. The room was a bit tired, and needed a revamp - very dark too - made it hard to see when doing your makeup and hair. Undwerwhelming overall. Lovely staff though.
The lack of parking is annoying - you have to pay full price at the neighbouring mutlistorey - we ended up paying £30 odd quid for our overnight stay. Malmaison should at the very least have some kind of deal arranged with them. The room was a bit tired, and needed a revamp - very dark too - made it hard to see when doing your makeup and hair. Undwerwhelming overall. Lovely staff though.
8
Steven
28. des. 2022
·
Overnattet 1 natt
Always stay here when in Liverpool, very nice hotel, good service. Parking is expensive across the road £20 a day.
Always stay here when in Liverpool, very nice hotel, good service. Parking is expensive across the road £20 a day.
10
Lisa
19. jan. 2025
·
Overnattet 1 natt
The hotel was beautiful, staff warm and welcoming. Parking is recommended on the hotel website at the carpark next door however, this is very expensive and you do not receive a discount from Malmaison. I would recommend doing your home work on alternative parking although it was safe and manned.
The hotel was beautiful, staff warm and welcoming. Parking is recommended on the hotel website at the carpark next door however, this is very expensive and you do not receive a discount from Malmaison. I would recommend doing your home work on alternative parking although it was safe and manned.
10
Colin
18. sep. 2024
·
Overnattet 3 netter
Great room overlooking river. Unfortunately I paid in full two weeks before and would have saved over £150 booking two days in advance. Printed menu did not look exciting but food was excellent--one of the best meals we had over the three days. Parking is expensive!!
Great room overlooking river. Unfortunately I paid in full two weeks before and would have saved over £150 booking two days in advance. Printed menu did not look exciting but food was excellent--one of the best meals we had over the three days. Parking is expensive!!
8
anthony
29. okt. 2025
·
Overnattet 1 natt
Room was good, hotel location is out of the way and paid parking is nearby not discounted in any way.
Room was good, hotel location is out of the way and paid parking is nearby not discounted in any way.
8
Nadine
2. juli 2025
·
Overnattet 1 natt
Lovely hotel with a great bar and restaurant. Staff super friendly and helpful. Food was very good and the service was superb in the restaurant. Room was nice, but unfortunately we had a rear view onto ugly buildings rather than a river view.
Lovely hotel with a great bar and restaurant. Staff super friendly and helpful. Food was very good and the service was superb in the restaurant. Room was nice, but unfortunately we had a rear view onto ugly buildings rather than a river view.
4
Sally
15. feb. 2023
·
Overnattet 1 natt
Major Building work was taking place to the restaurant and bar, which nobody was informed about prior to their stay ( we spoke to other people who confirmed they hadn’t received notification). The temporary bar was tiny and the restaurant was a converted conference room, with limited menu for breakfast and dinner. Really poor service that this wasn’t notified in advance, as the stay was really spoilt by not being able to access the lovely bar and restaurant we’d enjoyed during previous visits. We’d brought friends on our recommendation too, so it was really disappointing.
Major Building work was taking place to the restaurant and bar, which nobody was informed about prior to their stay ( we spoke to other people who confirmed they hadn’t received notification). The temporary bar was tiny and the restaurant was a converted conference room, with limited menu for breakfast and dinner. Really poor service that this wasn’t notified in advance, as the stay was really spoilt by not being able to access the lovely bar and restaurant we’d enjoyed during previous visits. We’d brought friends on our recommendation too, so it was really disappointing.
8
Anna
2. mars 2025
·
Overnattet 2 netter
Really good hotel - great base for exploring Liverpool with comfortable rooms. Only downside- the parking here is offsite and expensive - £60 for 2 days!
Really good hotel - great base for exploring Liverpool with comfortable rooms. Only downside- the parking here is offsite and expensive - £60 for 2 days!
10
Sue
2. sep. 2023
·
Overnattet 2 netter
Good value for money, great position, clean and nice new bar area.
Good value for money, great position, clean and nice new bar area.
10
Ashleigh
8. des. 2024
·
Overnattet 2 netter
Lovely location just a short walk into the City Centre and Docks. Rooms are lovely and I personal love the massive baths. Parking is pricey though as hotel doesn’t offer a discount for guests but car park is right next door to the hotel. Would highly recommend
Lovely location just a short walk into the City Centre and Docks. Rooms are lovely and I personal love the massive baths. Parking is pricey though as hotel doesn’t offer a discount for guests but car park is right next door to the hotel. Would highly recommend
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Renhold
Mange gjester beskriver rommene som rene, men det er gjentatte klager på offentlige toaletter og hygienen i baren, i tillegg til sporadiske mangler ved rommene som støv, mugg eller mugglukt.
Relaterte gjesteomtaler
10
Mike
22. okt. 2023
·
Overnattet 1 natt
Reception and checkin and breakfast brilliant. Room spotless and modern. Great vibe and location.
Reception and checkin and breakfast brilliant. Room spotless and modern. Great vibe and location.
6
Michelle
19. aug. 2024
·
Overnattet 1 natt
Nice hotel but bathroom not the cleanest. The rest for the room was nice.
Nice hotel but bathroom not the cleanest. The rest for the room was nice.
6
stephen
19. apr. 2023
·
Overnattet 3 netter
Not a 4 star hotel, outside there was cigarette buts everywhere and an ash tray left on the table full for 2 days. staff are amazing especially breakfast staff 2 Latvian ladies were superb and a credit to the hotel. Scottish reception manager extremely helpful he sorted the toilets out, after the whole floor around the urinals was soaked with urine. The room 207 was dated the bed was two single mattress which sank in the middle and had a musky smell. The room was also very dark. Bathroom room dark and shower looked dark and dirty see photos, the picture says it all. Zoom in on the drain very dirty.
Not a 4 star hotel, outside there was cigarette buts everywhere and an ash tray left on the table full for 2 days. staff are amazing especially breakfast staff 2 Latvian ladies were superb and a credit to the hotel. Scottish reception manager extremely helpful he sorted the toilets out, after the whole floor around the urinals was soaked with urine. The room 207 was dated the bed was two single mattress which sank in the middle and had a musky smell. The room was also very dark. Bathroom room dark and shower looked dark and dirty see photos, the picture says it all. Zoom in on the drain very dirty.
6
Ailie
13. nov. 2024
·
Overnattet 1 natt
We had decided to upgrade our overnight Monday stay at Malmaison to the highest grade in a double room, which was a club deluxe double. We checked in after 3pm as instructed. Upon entering our room we initially felt something was wrong. The shower looked like it had been used immediately before we arrived. There was a used towel on the rack. One bottle of water was missing and there were no coffee cups alongside the machine. The last resident had also left their nectar card in the room key slot by the door. We were leaving for a meal in town straight away, and so went to reception on our way out and informed them of this. The lady on reception was very nice andapologetic,and asked if we wanted to move rooms. We confirmed we would like this if possible. The manger on reception then said, this was not possible. They said the room would be seen to immediately. We returned a few hours later. Our room has been serviced and there was a voucher for four hotel drinks on the table. We were very grateful for the drinks vouchers but disappointed we were not moved after check in.
We had decided to upgrade our overnight Monday stay at Malmaison to the highest grade in a double room, which was a club deluxe double. We checked in after 3pm as instructed. Upon entering our room we initially felt something was wrong. The shower looked like it had been used immediately before we arrived. There was a used towel on the rack. One bottle of water was missing and there were no coffee cups alongside the machine. The last resident had also left their nectar card in the room key slot by the door. We were leaving for a meal in town straight away, and so went to reception on our way out and informed them of this. The lady on reception was very nice andapologetic,and asked if we wanted to move rooms. We confirmed we would like this if possible. The manger on reception then said, this was not possible. They said the room would be seen to immediately. We returned a few hours later. Our room has been serviced and there was a voucher for four hotel drinks on the table. We were very grateful for the drinks vouchers but disappointed we were not moved after check in.
6
Leigh
6. apr. 2025
·
Overnattet 2 netter
Good hotel facilities let down by poor service and unusually for chain hotel, hygiene, especially in the bar/restaurant. Bar staff failing to clear tables. Using poor practices to taste cocktails and handle ice. We were in the restaurant and one of our friends asked for piece of lime and barman delivered 2 pieces in his hands, he then placed it on the table next to the drink! Why he hadn’t put it in a glass or on a plate was a surprise. Not the sort of thing you expect from a restaurant selling a steak for £50! On another occasion bar man finished a cocktail, licked his fingers as he put a bottle back on the shelf and then he immediately handled some ice into a glass. The bar team looked professional, but the hygiene discipline is very poor. Later in the evening restaurant bar team not willing to make Expresso Martini and more interested in re-stocking than serving remaining customers. I could understand if we were intoxicated, but we we’re two families!
Good hotel facilities let down by poor service and unusually for chain hotel, hygiene, especially in the bar/restaurant. Bar staff failing to clear tables. Using poor practices to taste cocktails and handle ice. We were in the restaurant and one of our friends asked for piece of lime and barman delivered 2 pieces in his hands, he then placed it on the table next to the drink! Why he hadn’t put it in a glass or on a plate was a surprise. Not the sort of thing you expect from a restaurant selling a steak for £50! On another occasion bar man finished a cocktail, licked his fingers as he put a bottle back on the shelf and then he immediately handled some ice into a glass. The bar team looked professional, but the hygiene discipline is very poor. Later in the evening restaurant bar team not willing to make Expresso Martini and more interested in re-stocking than serving remaining customers. I could understand if we were intoxicated, but we we’re two families!
10
Christopher
26. jan. 2025
·
Overnattet 1 natt
Lovely place. Shame the toilets in the restaurant were not up to the quality of the rest of the hotel (toioet paper all over floor, sinks out of order, dirty hand dryers). The hotel is a regular place for us to visit when we come to Liverpool and is always a treat.
Lovely place. Shame the toilets in the restaurant were not up to the quality of the rest of the hotel (toioet paper all over floor, sinks out of order, dirty hand dryers). The hotel is a regular place for us to visit when we come to Liverpool and is always a treat.
4
Bradley
23. nov. 2025
·
Overnattet 1 natt
This was a massive disappointment from the start, the room as neglected with filth under the bed and threadworm carpets. We went to the bar it was filthy beyond worlds fish and chip boxes and lots garbage. We orders a cocktail waited for 10 mins then the “barman” said we’re not finishing the old fashion off with a smoke dome as I’m too busy it cost £26. He then gave us a load of attitude.: it wasn’t a good experience the weakest it looks like this Hotel have given up.
This was a massive disappointment from the start, the room as neglected with filth under the bed and threadworm carpets. We went to the bar it was filthy beyond worlds fish and chip boxes and lots garbage. We orders a cocktail waited for 10 mins then the “barman” said we’re not finishing the old fashion off with a smoke dome as I’m too busy it cost £26. He then gave us a load of attitude.: it wasn’t a good experience the weakest it looks like this Hotel have given up.
6
Sophie
1. des. 2024
·
Overnattet 1 natt
We were a little disappointed with the quality of the room. For a 4 star hotel and £237 a night for a standard room, we expected a higher standard of cleanliness. There was a musty smell in the corridor and room. The headboard was filthy with stains. The extractor in the bathroom was covered in mould. The room was in a general poor condition. Had food in the bar area, seabass was full of bones and made me unwell. I had to return it and order alternative which was t any better. The brisket was dry. Wouldn't stay here again as we didn't find it value for money
We were a little disappointed with the quality of the room. For a 4 star hotel and £237 a night for a standard room, we expected a higher standard of cleanliness. There was a musty smell in the corridor and room. The headboard was filthy with stains. The extractor in the bathroom was covered in mould. The room was in a general poor condition. Had food in the bar area, seabass was full of bones and made me unwell. I had to return it and order alternative which was t any better. The brisket was dry. Wouldn't stay here again as we didn't find it value for money
10
Jackie
9. juni 2025
·
Overnattet 2 netter
Fabulous hotel in a great location. Our room was nice just the loos don’t flush properly. Breakfast, bar food & dinner excellent. Good food at sensible prices. Only moan is public loos where toilets didn’t flush, smelled horrible (dirty mop/not clean) and it gave a dreadful first impression on arrival. Staff excellent, Jackie London
Fabulous hotel in a great location. Our room was nice just the loos don’t flush properly. Breakfast, bar food & dinner excellent. Good food at sensible prices. Only moan is public loos where toilets didn’t flush, smelled horrible (dirty mop/not clean) and it gave a dreadful first impression on arrival. Staff excellent, Jackie London
10
Daniel
22. nov. 2025
·
Overnattet 1 natt
Good visit , clean and comfortable
Good visit , clean and comfortable
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Rom
Rommene er komfortable og ofte romslige, med store bad og utsikt over elven for noen. Mange bemerker veldig svak belysning og ujevn temperaturkontroll fra svak klimaanlegg og forseglede vinduer, og noen sier at innredningen føles utdatert.
Relaterte gjesteomtaler
6
Alisdair
26. aug. 2025
·
Overnattet 1 natt
We arrived into Liverpool early and the multi-storey car park opposite was super handy, safe and secure. As we were early our Club Room was not available but we were able to leave our bags. We checked in around 16:30 and had room 622 on the 6th floor. Only one lift was in operation. When we got into Club Room it was roasting so we quickly put the key in power supply and turned the aircon onto Cool and set as low as possible 16oC. The room was clean and well presented. We showered and made our way out for tea as the room was too hot. We left a room key in the power to keep the air con and to hopefully cool before we came back. When we returned around 10pm the room was still hot but as we were knackered so hopped into bed. The bed was comfy, but only having one pillow each sucked. Our Sauna Room wasn’t cooling and by 04:30 after tossing and turning we decided enough was enough, we got up packed and checked out, nobody on the 24/hr reception, after kicking about for 5 minutes we placed the key behind the desk and began our drive back to Scotland meaning we missed the breakfast we paid for too.
We arrived into Liverpool early and the multi-storey car park opposite was super handy, safe and secure. As we were early our Club Room was not available but we were able to leave our bags. We checked in around 16:30 and had room 622 on the 6th floor. Only one lift was in operation. When we got into Club Room it was roasting so we quickly put the key in power supply and turned the aircon onto Cool and set as low as possible 16oC. The room was clean and well presented. We showered and made our way out for tea as the room was too hot. We left a room key in the power to keep the air con and to hopefully cool before we came back. When we returned around 10pm the room was still hot but as we were knackered so hopped into bed. The bed was comfy, but only having one pillow each sucked. Our Sauna Room wasn’t cooling and by 04:30 after tossing and turning we decided enough was enough, we got up packed and checked out, nobody on the 24/hr reception, after kicking about for 5 minutes we placed the key behind the desk and began our drive back to Scotland meaning we missed the breakfast we paid for too.
8
Susan
11. des. 2023
·
Overnattet 1 natt
Bar and restaurant very good but rooms too dark could not put make up on as no bright light .
Bar and restaurant very good but rooms too dark could not put make up on as no bright light .
10
Thelma
9. sep. 2024
·
Overnattet 1 natt
The rooms and bathrooms are very poorly lit. Difficult to read in your room and impossible to apply makeup etc in the bathroom. Very dark.
The rooms and bathrooms are very poorly lit. Difficult to read in your room and impossible to apply makeup etc in the bathroom. Very dark.
8
Nadine
2. juli 2025
·
Overnattet 1 natt
Lovely hotel with a great bar and restaurant. Staff super friendly and helpful. Food was very good and the service was superb in the restaurant. Room was nice, but unfortunately we had a rear view onto ugly buildings rather than a river view.
Lovely hotel with a great bar and restaurant. Staff super friendly and helpful. Food was very good and the service was superb in the restaurant. Room was nice, but unfortunately we had a rear view onto ugly buildings rather than a river view.
8
Abigail
4. juli 2025
·
Overnattet 1 natt
Room was too hot due to air con not working & it bring a very warm day
Room was too hot due to air con not working & it bring a very warm day
6
Andrea
20. nov. 2023
·
Overnattet 1 natt
The lighting in the shower is terrible cannot see the controls. Overall lighting around hotel and in the rooms is not good for reading, especially if you have eyesight problems. Made the stay hard work.
The lighting in the shower is terrible cannot see the controls. Overall lighting around hotel and in the rooms is not good for reading, especially if you have eyesight problems. Made the stay hard work.
8
Jenny
30. aug. 2023
·
Overnattet 2 netter
We had 2 nights in the Malmaison for a wedding. Overall the hotel is lovely. We had a club room which was a good size, the bed was amazingly comfy and you can swim in the bath! The staff were friendly and efficient. There were a couple of things that could improve. Firstly the aircon wasn't very effective, the room felt stuffy and too warm. The windows don't open so no option to get any air in. Secondly the room was quite dark and the lighting not bright enough. Could do with a big mirror on the table near the window for make-up. The location is great, not too far from the centre and a nice walk in past the 3 Graces. Given the vast choice of hotels in Liverpool I'm not sure I would choose the Malmaison again, but I did enjoy my stay.
We had 2 nights in the Malmaison for a wedding. Overall the hotel is lovely. We had a club room which was a good size, the bed was amazingly comfy and you can swim in the bath! The staff were friendly and efficient. There were a couple of things that could improve. Firstly the aircon wasn't very effective, the room felt stuffy and too warm. The windows don't open so no option to get any air in. Secondly the room was quite dark and the lighting not bright enough. Could do with a big mirror on the table near the window for make-up. The location is great, not too far from the centre and a nice walk in past the 3 Graces. Given the vast choice of hotels in Liverpool I'm not sure I would choose the Malmaison again, but I did enjoy my stay.
10
fathallah
12. okt. 2025
·
Overnattet 1 natt
It was a very nice and comfortable room. Nice comfortable beds Toilets were clean Toilet seat was a bit crooked I’m not a big fan of joint toilet seat and walk in shower space
It was a very nice and comfortable room. Nice comfortable beds Toilets were clean Toilet seat was a bit crooked I’m not a big fan of joint toilet seat and walk in shower space
6
Neil
20. juli 2025
·
Overnattet 1 natt
Hotel is great, service perfectly fine. Location really good. However, second time in a row that we have had no working air conditioning, intolerably hot at night
Hotel is great, service perfectly fine. Location really good. However, second time in a row that we have had no working air conditioning, intolerably hot at night
10
Gareth
28. nov. 2025
·
Overnattet 1 natt
All great apart from the aircon not working properly and thebroom being very hot. The screen display saya it needs a service a
All great apart from the aircon not working properly and thebroom being very hot. The screen display saya it needs a service a
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KI-generert oppsummering basert på nylige gjesteomtaler
Service
Personalet roses ofte for å være vennlig, imøtekommende og hjelpsomt. Sporadiske feil inkluderer treg service i bar/restaurant, uoppfylte ønsker eller en skarp innsjekkingserfaring.
Relaterte gjesteomtaler
10
Pat
2. sep. 2025
·
Overnattet 1 natt
Great stay. Clean hotel. Helpful staff.
Great stay. Clean hotel. Helpful staff.
10
Moira
28. sep. 2025
·
Overnattet 1 natt
Wonderful stay beautiful hotel staff very friendly
Wonderful stay beautiful hotel staff very friendly
10
Steve
9. sep. 2025
·
Overnattet 1 natt
Amazing customer service, amazing place, fabulous rooms! Bar was amazing too!
Amazing customer service, amazing place, fabulous rooms! Bar was amazing too!
4
brodie
1. mai 2025
·
Overnattet 7 netter
The lift didnt work for the week most of the staff would rather be somewhere else. They charge for pre paying cc for every item put o to account.
The lift didnt work for the week most of the staff would rather be somewhere else. They charge for pre paying cc for every item put o to account.
8
Nadine
2. juli 2025
·
Overnattet 1 natt
Lovely hotel with a great bar and restaurant. Staff super friendly and helpful. Food was very good and the service was superb in the restaurant. Room was nice, but unfortunately we had a rear view onto ugly buildings rather than a river view.
Lovely hotel with a great bar and restaurant. Staff super friendly and helpful. Food was very good and the service was superb in the restaurant. Room was nice, but unfortunately we had a rear view onto ugly buildings rather than a river view.
10
Janet
11. juni 2025
·
Overnattet 2 netter
Room request had not been followed even though messaged three times and rang hotel to confirm. Had to change rooms. Lovely large clock in bathroom was not working which was disappointing.
Room request had not been followed even though messaged three times and rang hotel to confirm. Had to change rooms. Lovely large clock in bathroom was not working which was disappointing.
10
Anthony
24. feb. 2025
·
Overnattet 1 natt
The 2 girls on staff were both excellent and so professional yet friendly.
The 2 girls on staff were both excellent and so professional yet friendly.
6
Leigh
6. apr. 2025
·
Overnattet 2 netter
Good hotel facilities let down by poor service and unusually for chain hotel, hygiene, especially in the bar/restaurant. Bar staff failing to clear tables. Using poor practices to taste cocktails and handle ice. We were in the restaurant and one of our friends asked for piece of lime and barman delivered 2 pieces in his hands, he then placed it on the table next to the drink! Why he hadn’t put it in a glass or on a plate was a surprise. Not the sort of thing you expect from a restaurant selling a steak for £50! On another occasion bar man finished a cocktail, licked his fingers as he put a bottle back on the shelf and then he immediately handled some ice into a glass. The bar team looked professional, but the hygiene discipline is very poor. Later in the evening restaurant bar team not willing to make Expresso Martini and more interested in re-stocking than serving remaining customers. I could understand if we were intoxicated, but we we’re two families!
Good hotel facilities let down by poor service and unusually for chain hotel, hygiene, especially in the bar/restaurant. Bar staff failing to clear tables. Using poor practices to taste cocktails and handle ice. We were in the restaurant and one of our friends asked for piece of lime and barman delivered 2 pieces in his hands, he then placed it on the table next to the drink! Why he hadn’t put it in a glass or on a plate was a surprise. Not the sort of thing you expect from a restaurant selling a steak for £50! On another occasion bar man finished a cocktail, licked his fingers as he put a bottle back on the shelf and then he immediately handled some ice into a glass. The bar team looked professional, but the hygiene discipline is very poor. Later in the evening restaurant bar team not willing to make Expresso Martini and more interested in re-stocking than serving remaining customers. I could understand if we were intoxicated, but we we’re two families!
8
Ian
21. des. 2023
·
Overnattet 1 natt
Stayed here many times . Great location , great decor . Bar staff truly awful . “Vending machine” for crisps that didn’t work . Really poor service in a great hotel
Stayed here many times . Great location , great decor . Bar staff truly awful . “Vending machine” for crisps that didn’t work . Really poor service in a great hotel
8
Jill
20. juli 2024
·
Overnattet 2 netter
Lovely hotel & room, reception staff excellent, meal in restaurant excellent it was 50%off steaks (only reason we booked as very expensive £40 to £50 ) but when we got the bill only one of the steaks in the offer we were not advised of this when ordering, we did complain but had no feedback at all this left us feeling very disappointed and spoilt a lovely meal
Lovely hotel & room, reception staff excellent, meal in restaurant excellent it was 50%off steaks (only reason we booked as very expensive £40 to £50 ) but when we got the bill only one of the steaks in the offer we were not advised of this when ordering, we did complain but had no feedback at all this left us feeling very disappointed and spoilt a lovely meal
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KI-generert oppsummering basert på nylige gjesteomtaler
Beliggenhet
Beliggenhet ved vannkanten nær bryggene med enkel tilgang til bykjernen og attraksjoner. Noen gjester synes det er litt utenfor sentrum sammenlignet med mer sentrale gater.
Relaterte gjesteomtaler
10
Sindy
8. juni 2025
·
Overnattet 3 netter
Great location by the docks. And a lovely space.
Great location by the docks. And a lovely space.
10
Phil
13. apr. 2025
·
Overnattet 1 natt
excellent hotel right in the heart of prices dock - a great place to stay!
excellent hotel right in the heart of prices dock - a great place to stay!
10
G R
25. aug. 2025
·
Overnattet 1 natt
Malmaison is located in a great spot on the Mersey river. Close to the shopping centre and many landmarks. Was 40 mins walk to the new Everton Stadium which was the purpose of my stay.
Malmaison is located in a great spot on the Mersey river. Close to the shopping centre and many landmarks. Was 40 mins walk to the new Everton Stadium which was the purpose of my stay.
8
anthony
29. okt. 2025
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Overnattet 1 natt
Room was good, hotel location is out of the way and paid parking is nearby not discounted in any way.
Room was good, hotel location is out of the way and paid parking is nearby not discounted in any way.
8
Laura
5. nov. 2024
·
Overnattet 1 natt
The hotel is very well located on the docks making it much quieter than staying in the city centre. Hotel was comfortable. Staff lovely.
The hotel is very well located on the docks making it much quieter than staying in the city centre. Hotel was comfortable. Staff lovely.
8
Mike
28. aug. 2025
·
Overnattet 2 netter
The Malmaison was in a great location. It was a little expensive for the rooms we were in.
The Malmaison was in a great location. It was a little expensive for the rooms we were in.
8
Daniel
29. aug. 2025
·
Overnattet 1 natt
Terrific location. Chic and modern and close to everything
Terrific location. Chic and modern and close to everything
10
Mark
28. juni 2025
·
Overnattet 1 natt
Great location on the dock. What a lovely stay . Really nice place , lovely room . I’m looking forward to my return. Thank you everyone.
Great location on the dock. What a lovely stay . Really nice place , lovely room . I’m looking forward to my return. Thank you everyone.
8
Bradley
21. aug. 2025
·
Overnattet 2 netter
Very good hotel. Well situated.
Very good hotel. Well situated.
10
Ashleigh
8. des. 2024
·
Overnattet 2 netter
Lovely location just a short walk into the City Centre and Docks. Rooms are lovely and I personal love the massive baths. Parking is pricey though as hotel doesn’t offer a discount for guests but car park is right next door to the hotel. Would highly recommend
Lovely location just a short walk into the City Centre and Docks. Rooms are lovely and I personal love the massive baths. Parking is pricey though as hotel doesn’t offer a discount for guests but car park is right next door to the hotel. Would highly recommend
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Servering
Frokost og restauranten på stedet får bredt ros for kvalitet og smak, med en hyggelig atmosfære i baren. Noen gjester nevner høye priser, treg service, begrenset utvalg eller sporadiske ujevnheter.
Relaterte gjesteomtaler
10
Karen
27. okt. 2025
·
Overnattet 1 natt
Efficient, early check in. Room clean, large, comfortable. Breakfast very tasty. Staff efficient. Hotel location was spot on. Decor and overall feel is very cool. Would definitely book here again.
Efficient, early check in. Room clean, large, comfortable. Breakfast very tasty. Staff efficient. Hotel location was spot on. Decor and overall feel is very cool. Would definitely book here again.
10
Colin
18. sep. 2024
·
Overnattet 3 netter
Great room overlooking river. Unfortunately I paid in full two weeks before and would have saved over £150 booking two days in advance. Printed menu did not look exciting but food was excellent--one of the best meals we had over the three days. Parking is expensive!!
Great room overlooking river. Unfortunately I paid in full two weeks before and would have saved over £150 booking two days in advance. Printed menu did not look exciting but food was excellent--one of the best meals we had over the three days. Parking is expensive!!
10
Sean
18. juli 2024
·
Overnattet 3 netter
Great hotel located in a superb location near Liverpool docks. Staff were friendly and professional, my only observation cooked breakfast can take a long time to be served so factor that in when going for breakfast.
Great hotel located in a superb location near Liverpool docks. Staff were friendly and professional, my only observation cooked breakfast can take a long time to be served so factor that in when going for breakfast.
6
Simon
2. nov. 2024
·
Overnattet 2 netter
This is a well maintained modern hotel. Staff were courteous and helpful throughout our visit. I visited with my son and we had booked a twin room. The request for a twin room seemed to cause a little consternation at reception. Our check in was delayed whilst our room was prepared. When we arrived in the room double bed (consisting of two singles) had been made up with single duvets but not split. We pulled the two beds apart only to find that they were pushed back together each time the room was made up. The bar had several lagers but a very limited selection of bottled ale (our preference) with none available on our second evening. The restaurant menu was disappointing. It was that of a pub restaurant rather than a mid to high end hotel. There was a wide selection of stodgy high fat food available (burgers, pizza etc.) but little in the way of lighter dishes. A passable stay, but expensive for what was on offer. Will go elsewhere next time.
This is a well maintained modern hotel. Staff were courteous and helpful throughout our visit. I visited with my son and we had booked a twin room. The request for a twin room seemed to cause a little consternation at reception. Our check in was delayed whilst our room was prepared. When we arrived in the room double bed (consisting of two singles) had been made up with single duvets but not split. We pulled the two beds apart only to find that they were pushed back together each time the room was made up. The bar had several lagers but a very limited selection of bottled ale (our preference) with none available on our second evening. The restaurant menu was disappointing. It was that of a pub restaurant rather than a mid to high end hotel. There was a wide selection of stodgy high fat food available (burgers, pizza etc.) but little in the way of lighter dishes. A passable stay, but expensive for what was on offer. Will go elsewhere next time.
8
Nadine
2. juli 2025
·
Overnattet 1 natt
Lovely hotel with a great bar and restaurant. Staff super friendly and helpful. Food was very good and the service was superb in the restaurant. Room was nice, but unfortunately we had a rear view onto ugly buildings rather than a river view.
Lovely hotel with a great bar and restaurant. Staff super friendly and helpful. Food was very good and the service was superb in the restaurant. Room was nice, but unfortunately we had a rear view onto ugly buildings rather than a river view.
10
Tim
21. juni 2025
·
Overnattet 1 natt
Smart, clean, great room amenities, perefect breakfast.
Smart, clean, great room amenities, perefect breakfast.
10
Wendy
18. okt. 2025
·
Overnattet 1 natt
Great hotel lovely decor fabulous breakfast
Great hotel lovely decor fabulous breakfast
6
Sophie
1. des. 2024
·
Overnattet 1 natt
We were a little disappointed with the quality of the room. For a 4 star hotel and £237 a night for a standard room, we expected a higher standard of cleanliness. There was a musty smell in the corridor and room. The headboard was filthy with stains. The extractor in the bathroom was covered in mould. The room was in a general poor condition. Had food in the bar area, seabass was full of bones and made me unwell. I had to return it and order alternative which was t any better. The brisket was dry. Wouldn't stay here again as we didn't find it value for money
We were a little disappointed with the quality of the room. For a 4 star hotel and £237 a night for a standard room, we expected a higher standard of cleanliness. There was a musty smell in the corridor and room. The headboard was filthy with stains. The extractor in the bathroom was covered in mould. The room was in a general poor condition. Had food in the bar area, seabass was full of bones and made me unwell. I had to return it and order alternative which was t any better. The brisket was dry. Wouldn't stay here again as we didn't find it value for money
10
terry
12. nov. 2025
·
Overnattet 2 netter
Didn’t have breakfast but we dinned both evenings and the food was excellent. The staff weee very friendly,attentive, and professional. The drinks were very good but a bit pricy.
Didn’t have breakfast but we dinned both evenings and the food was excellent. The staff weee very friendly,attentive, and professional. The drinks were very good but a bit pricy.
10
Jackie
9. juni 2025
·
Overnattet 2 netter
Fabulous hotel in a great location. Our room was nice just the loos don’t flush properly. Breakfast, bar food & dinner excellent. Good food at sensible prices. Only moan is public loos where toilets didn’t flush, smelled horrible (dirty mop/not clean) and it gave a dreadful first impression on arrival. Staff excellent, Jackie London
Fabulous hotel in a great location. Our room was nice just the loos don’t flush properly. Breakfast, bar food & dinner excellent. Good food at sensible prices. Only moan is public loos where toilets didn’t flush, smelled horrible (dirty mop/not clean) and it gave a dreadful first impression on arrival. Staff excellent, Jackie London
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KI-generert oppsummering basert på nylige gjesteomtaler
10
Lynne
for 6 døgn siden
·
Overnattet 2 netter
Great value, lovely room.
Great value, lovely room.
8
Carrie
for 2 uker siden
·
Overnattet 1 natt
Friendly staff. Lovely looking hotel with very funky decor. Clean room. Lovely breakfast with lots of choices. The only slight negative we would say is that when we went down to the restaurant for the evening meal, we were given the menu but were not told that some of the options were unavailable, we only found this out when we went to order. Then we had to wait a long time for our food. Overall, we would stay again.
Friendly staff. Lovely looking hotel with very funky decor. Clean room. Lovely breakfast with lots of choices. The only slight negative we would say is that when we went down to the restaurant for the evening meal, we were given the menu but were not told that some of the options were unavailable, we only found this out when we went to order. Then we had to wait a long time for our food. Overall, we would stay again.
10
john
for 2 uker siden
·
Overnattet 3 netter
The hotel was superb that’s why we booked it again
The hotel was superb that’s why we booked it again
8
Peter
for 2 uker siden
·
Overnattet 1 natt
Nice hotel in a great location - very well presented and very convenient for shops. Lack of parking was the only issue but the multi-storey was next door but was pricey, All in all very nice and in a great part of town.
Nice hotel in a great location - very well presented and very convenient for shops. Lack of parking was the only issue but the multi-storey was next door but was pricey, All in all very nice and in a great part of town.
6
Louise
for 2 uker siden
·
Overnattet 1 natt
Staff were very friendly and helpful. The room wasn’t spotlessly clean and the bathroom had an odd wet room area for the toilet and shower which smelled like urine. Not sure if this was the drains as it seemed clean enough in there
Staff were very friendly and helpful. The room wasn’t spotlessly clean and the bathroom had an odd wet room area for the toilet and shower which smelled like urine. Not sure if this was the drains as it seemed clean enough in there
7 William Jessop Way, The Docks, Liverpool, England, Storbritannia
Beliggenhet
Velger du Malmaison Liverpool bor du i hjertet av Liverpool, og du vil ha mindre enn 15 minutter å gå til både Liverpool Pier Head Ferry Terminal og Liverpool ONE. Dette hotellet boutique ligger 0,6 mi (1 km) unna Royal Albert Dock og 2,9 mi (4,7 km) unna Anfield Stadium.
Royal Liver Building(0.3 miles)
Liverpool Pier Head Ferry Terminal(0.3 miles)
Cunard Building(0.3 miles)
Port of Liverpool Building(0.4 miles)
Liverpool Town Hall(0.4 miles)
Museum of Liverpool(0.5 miles)
Har du spørsmål?
Umiddelbare KI-svar er basert på hotellinformasjonen
En resepsjonist vil ta imot gjestene ved ankomst. Hvis du har spørsmål, kan du kontakte overnattingsstedet ved hjelp av kontaktinformasjonen på bestillingsbekreftelsen. Informasjon fra overnattingsstedet kan bli oversatt ved hjelp av automatiserte oversettelsesverktøy.
Innsjekkingen må foretas av en person som er minst 18 år gammel.
- Det kan pålegges avgifter for ekstra personer, og denne avgiften kan variere avhengig av overnattingsstedets egne regler
- Legitimasjon med bilde utstedt av offentlig myndighet samt kredittkort, debetkort eller depositum i kontanter kan være påkrevd ved innsjekking, i tilfelle det skulle oppstå uforutsette utgifter
- Spesielle forespørsler avhenger av tilgjengelighet ved innsjekking og kan koste ekstra. Spesielle forespørsler kan ikke garanteres oppfylt
- Dette overnattingsstedet godtar kredittkort og debetkort; ingen kontantbetalinger
- Dette overnattingsstedet forbeholder seg retten til å autorisere gjestenes kredittkort før ankomst.
- Kontantløse transaksjoner er mulig
- Overnattingsstedet har følgende sikkerhetstiltak: brannslukningsapparat og røykvarsler
- Ett barn som er 12 år eller yngre, kan bo uten ekstra kostnader på rommet til sine foreldre/foresatte (uten ekstraseng).
- Overnattingsstedet tillater bare kjæledyr på bestemte rom og har andre kjæledyrrestriksjoner (gebyrer gjelder, og du finner disse i delen om gebyrer). Gjestene kan forhøre seg om det å ta med kjæledyr, ved å kontakte hotellet direkte ved hjelp av kontaktopplysningene i bestillingsbekreftelsen.
- Det er mulig å betale uten kontanter.
- Pris for komplett frokost: ca. GBP 23 for voksne og GBP 12 for barn
- Kjæledyravgift: GBP 25 per kjæledyr, per dag
- Det kreves ikke betaling for servicedyr
- Avgift for ekstraseng: 30.0 GBP per natt
Listen ovenfor er ikke fullstendig. Det kan hende at gebyrer og depositum ikke inkluderer skatter og avgifter, og det tas forbehold om endringer.
Populære fasiliteter
Restaurant
Rom for ikke-røykere
Romservice
Renseri
Rengjøring
Bankettfasiliteter
Tjenester
Renseri
Rengjøring
Bankettfasiliteter
Bankboks
Bagasjeoppbevaring
Ekspress innsjekking/Utsjekking
Selvbetjent vaskeri
24-Hour Front Desk
Generelt
Romservice
Restaurant
Rom for ikke-røykere
Frokost servert på rommet
Aktiviteter
Utemøbler
Terrasse
Fitness Center (nearby)
Internett
Gratis wi-fi