Name: Best Western The Hilcroft Hotel West Lothian
Address: East Main Street, Édimbourg (et environs), West Lothian, GB
Price range: 83 $US–186 $US per night
Rating: 8.47

Ce qu'en disent des voyageurs

Au Best Western The Hilcroft Hotel West Lothian, les commentaires soulignent la propreté et le confort des chambres, ainsi qu'un bon rapport qualité-prix, mais aussi des inconvénients tels que des parties vieillissantes, du bruit provenant des couloirs ou de la rue, une eau chaude intermittente et une chaleur estivale due à une ouverture et une ventilation limitées des fenêtres.

Le personnel est généralement décrit comme accueillant et serviable, bien que certains clients aient signalé un service de petit-déjeuner lent, une demande spéciale mal gérée ou des réponses peu empathiques face à des problèmes. Le restaurant sur place est apprécié, tandis que la qualité, les portions et le timing du petit-déjeuner varient d'excellents à moyens ou trop cuits. L'établissement est bien situé pour les automobilistes en route entre Édimbourg et Glasgow, près de l'autoroute, mais les transports en commun pour rejoindre Édimbourg peuvent être longs. Attendez-vous à un établissement convivial et offrant un bon rapport qualité-prix, avec quelques réserves concernant le confort et le petit-déjeuner.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Un parking gratuit et un bar/restaurant sur place sont régulièrement mentionnés et appréciés. Il n'y a pas d'ascenseur ni de laverie pour les clients, et certaines parties de l'établissement sont décrites comme datées.

Avis de voyageur à ce sujet

6

Re

14 févr. 2024

·

A séjourné 2 nuits

Hotel looks tired, most of the staff very chatty and helpful. Shower leaked continuously, hot water was cold in the morning but hot in the evening. Food average, beer was good.

6

Alison

14 juin 2024

·

A séjourné 1 nuit

Chose this location as Expedia listed it as having laundry facilities. Upon arrival learned that there are no laundry facilities which was disappointing

10

Margaret

5 août 2024

·

A séjourné 1 nuit

All of the staff was wonderful — the night staff was very helpful, and the day staff was great!!! Thank you Zoey and everyone!!! This is a very nice, clean property, often used for weddings. Book early as this property books out. Driving distance to Edinburgh or Glasgow.

8

Susan

2 juin 2024

·

A séjourné 8 nuits

Love the property and location. Travelocity showed laundry facilities available but that turned out to be wrong. The people were very nice and helpful.

8

Wendy J A

12 août 2024

·

A séjourné 3 nuits

Adequate. Room good size and repair in bathroom sorted. It was a useful base as we drove to local station with free parking to get into Edinburgh daily. Huge breakfast first morning. Last morning as per menu but significantly smaller. No lift, so heavy cases up a staircase. Bathroom tap water not drinking but supplied bottle water free.

10

ROSEMARY

9 sept. 2024

·

A séjourné 2 nuits

Hotel easy to find, well located for motorway. Plenty of parking, (free). Friendly reception staff, Room spacious, clean, tea, coffee, bottled water and biscuits provided. The fridge with icebox an added touch. Shower over the bath, quality soaps, shower gel and shampoo provided along with clean quality towels. Large comfortable bed. Only negative was lack of sound proofing between rooms, could hear next door talking and coughing. Would stay again.

6

David

26 mai 2025

·

A séjourné 1 nuit

Unfortunate the rooms do not have window screens as it was very hot that evening and so could not leave window open due to no screen and so many mosquitos etc. Street facing room quite loud late into the night with traffic passing close. Unfortunately the guest across the hall was in and out of the room every 10-15 mins from midnight until near 3am and their door slammed every time. The hotel should do proper maintenance to make sure all room doors close soft. Great service on arrival, easy free parking and decent quality restaurant with fair pricing,.

8

Susan

24 mai 2024

·

Although some amenities were misstated in Travelocity, the staff and costs were very good. So central in location, made it easy to drive everywhere.

10

Nazir

6 sept. 2024

·

A séjourné 3 nuits

The location is conveniently located for public transport. Self parking if you have own car and Bar open. The stuff are wonderful, professional and helpful to cater for residents need. I had two elderly auntie and they kindly relocated them from First floor to ground floor

10

Larissa

10 août 2025

·

A séjourné 1 nuit

Great place to stay with lots of parking and a nice restaurant attached!

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

Les chambres sont généralement très propres et bien entretenues. Certains clients ont toutefois signalé des problèmes tels qu'une odeur de moisi dans la salle de bain, des zones poussiéreuses ou tachées, et des articles usés.

Avis de voyageur à ce sujet

10

Adam

7 déc. 2025

·

A séjourné 1 nuit

Friendly staff, clean room and excellent service

8

thomas

11 déc. 2025

·

A séjourné 1 nuit

Yes clean

8

Elizabeth

12 juin 2024

·

A séjourné 2 nuits

Great location for getting to Murrayfield. Helpful and friendly staff. Amazingly we didn’t hear the wedding parties in full swing both nights we were there (my heart sank initially when I saw them). Rooms were nice and clean although could’ve done with some extra deep hoovering at the carpet edges next to wall. Would recommend. Particularly the staff. They were great.

6

Heidi

5 juil. 2024

·

A séjourné 1 nuit

Reception area ok, room pretty grim. Many signs of wear and tear - shower head riser broken, marks/stains on walls, desk not clean, dusty kettle, blind was dirty and ripped, no chair for desk (man-handle on of the other chairs. No usb points for recharging but you can borrow a grubby usb plug from reception. Just bath towel and hand towel provided, hidden in wardrobe, use hand towel as bathmat. Wouldn't take much to improve. Not asked if my stay was ok so they can have feedback on Expedia.

10

Antonio

1 juin 2025

·

A séjourné 1 nuit

Clean room and bathroom, friendly and helpful staff. Very good breakfast.

10

Liz

22 juil. 2023

·

A séjourné 3 nuits

Pleasant staff, very clean comfortable rooms

4

Danielle

26 oct. 2025

·

A séjourné 1 nuit

Room and bathroom were quiet, clean and well presented, although bathroom did have a mild damp smell. Bed was very comfortable and we had a great night sleep despite a wedding being held in the hotel that night. However in the morning neither of us were able to have a hot shower, despite running the shower on and off over an hour (between 7 - 8am). When we spoke to staff on check-out we were essentially told that the further away from the hot water system your room is then you get less hot water when the system is in demand. Very frustrating that this is a known issue and they still insist on putting people in those rooms. Even more frustrating that there was very little apology from the staff about the issue who had a “well that’s just the way it is” attitude about our experience. As someone who frequently stays in Best Western hotels this wasn’t the level of service I have previously experienced from the brand and I will not be staying here again.

10

Christopher

26 juin 2025

·

A séjourné 2 nuits

Overall a very nice hotel, clean friendly and helpful staff.

10

Mary

14 sept. 2024

·

A séjourné 1 nuit

We had a late arrival and the reception staff were great and very helpful. They chatted for a few minutes while we checked in which was good as some places they ignore you and dont make conversation. The room was very clean and tidy and the bed was soooo comfortable.

10

V A

3 sept. 2023

·

A séjourné 2 nuits

Great stay, very helful and friendly staff. Excellent breakfast and room extremely clean . Only let down was a rip in the head board of our room. Not a huge issue but didn't look great appearance wise. There was a wedding on during our stay which did not affect us at all with regards to late noise. Would definately recommend and would return.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les lits sont confortables et certaines chambres sont spacieuses ou récemment rénovées, mais d'autres paraissent petites ou vieillottes. Plusieurs commentaires font état de chambres inconfortablement chaudes et de problèmes occasionnels d'eau chaude le matin.

Avis de voyageur à ce sujet

6

Christopher

8 sept. 2024

·

A séjourné 1 nuit

Good hotel and restaurant. Very noisy during the night . Banging doors. Steer clear of room 21

8

Jennifer

11 oct. 2023

·

A séjourné 1 nuit

Couldn’t open windows or change temperature of room,which was too hot for us. Only one towel for two people (only discovered later at night and didn’t want to go down stairs to ask for another)

8

Archie

7 sept. 2024

·

A séjourné 1 nuit

Check in was good, kind and efficient staff, I was only there for one night. The room was nice, spacious enough, large bed with what I assume to be memory foam mattress, which was a treat, could've done with a plug socket by the bed, otherwise it was okay. Breakfast the next morning was something to be desired, waited 30 minutes to be offered any kind of hot drinks or toast, and the waitress who eventually took my order looked as though she'd rather be elsewhere. I can excuse the fact that there was a large party staying overnight which could've been a factor in the service delay, however some recognition wouldn't have gone amiss. The breakfast itself was average, overcooked fried egg, potato scone which I'm sure had seen better days, and the beans were lukewarm. Would I stay here again? Only out of sheer convenience, for what I paid I expected slightly more.

8

sharon

18 sept. 2024

·

A séjourné 1 nuit

Set at the end of the village, Breakfast was average, room was spacious and bed was large and comfy.

8

Joan

25 août 2025

·

A séjourné 6 nuits

The staff are friendly and welcoming. The rooms were very clean. However, in August, our rooms were extremely hot- no air circulation. The window only opens a few inches on the top. The plastic desk fan doesn’t help. The food at the restaurant was very good.

10

Adam

24 févr. 2025

·

A séjourné 1 nuit

Great hotel for a short stop, staff very friendly and helpful, only complaint is my to didn’t have any channels

10

ROSEMARY

9 sept. 2024

·

A séjourné 2 nuits

Hotel easy to find, well located for motorway. Plenty of parking, (free). Friendly reception staff, Room spacious, clean, tea, coffee, bottled water and biscuits provided. The fridge with icebox an added touch. Shower over the bath, quality soaps, shower gel and shampoo provided along with clean quality towels. Large comfortable bed. Only negative was lack of sound proofing between rooms, could hear next door talking and coughing. Would stay again.

6

David

26 mai 2025

·

A séjourné 1 nuit

Unfortunate the rooms do not have window screens as it was very hot that evening and so could not leave window open due to no screen and so many mosquitos etc. Street facing room quite loud late into the night with traffic passing close. Unfortunately the guest across the hall was in and out of the room every 10-15 mins from midnight until near 3am and their door slammed every time. The hotel should do proper maintenance to make sure all room doors close soft. Great service on arrival, easy free parking and decent quality restaurant with fair pricing,.

4

Danielle

26 oct. 2025

·

A séjourné 1 nuit

Room and bathroom were quiet, clean and well presented, although bathroom did have a mild damp smell. Bed was very comfortable and we had a great night sleep despite a wedding being held in the hotel that night. However in the morning neither of us were able to have a hot shower, despite running the shower on and off over an hour (between 7 - 8am). When we spoke to staff on check-out we were essentially told that the further away from the hot water system your room is then you get less hot water when the system is in demand. Very frustrating that this is a known issue and they still insist on putting people in those rooms. Even more frustrating that there was very little apology from the staff about the issue who had a “well that’s just the way it is” attitude about our experience. As someone who frequently stays in Best Western hotels this wasn’t the level of service I have previously experienced from the brand and I will not be staying here again.

8

Helen

20 juil. 2024

·

A séjourné 2 nuits

Very good but uncomfortable bed

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le service est largement salué pour son amabilité, sa serviabilité et son sens de l'hospitalité. Des erreurs occasionnelles incluent un service de petit-déjeuner lent, un gâteau précommandé mal géré et des réponses peu empathiques aux problèmes.

Avis de voyageur à ce sujet

8

Archie

7 sept. 2024

·

A séjourné 1 nuit

Check in was good, kind and efficient staff, I was only there for one night. The room was nice, spacious enough, large bed with what I assume to be memory foam mattress, which was a treat, could've done with a plug socket by the bed, otherwise it was okay. Breakfast the next morning was something to be desired, waited 30 minutes to be offered any kind of hot drinks or toast, and the waitress who eventually took my order looked as though she'd rather be elsewhere. I can excuse the fact that there was a large party staying overnight which could've been a factor in the service delay, however some recognition wouldn't have gone amiss. The breakfast itself was average, overcooked fried egg, potato scone which I'm sure had seen better days, and the beans were lukewarm. Would I stay here again? Only out of sheer convenience, for what I paid I expected slightly more.

10

Prantika

9 sept. 2024

·

A séjourné 3 nuits

Very friendly and helpful staff.

10

Mark

16 mars 2025

·

A séjourné 1 nuit

Chris on reception was very helpful. Food was nice too

10

Lesley

1 oct. 2024

·

A séjourné 2 nuits

Lovely stay here, staff were fabulous highly recommended

10

Claire

18 août 2025

·

A séjourné 1 nuit

Great service overall

10

John

19 avr. 2025

·

A séjourné 1 nuit

Absolutely stellar service from the team here. Friendly, courteous and couldn't do enough to help. Hotel is comfortable and clean and has everything you need. Staff are the stars here though.

10

Emmanuel

23 nov. 2024

·

A séjourné 1 nuit

Great staff

10

Mary

14 sept. 2024

·

A séjourné 1 nuit

We had a late arrival and the reception staff were great and very helpful. They chatted for a few minutes while we checked in which was good as some places they ignore you and dont make conversation. The room was very clean and tidy and the bed was soooo comfortable.

10

Sharon

11 mai 2025

·

A séjourné 1 nuit

Staff in all areas of hotel were friendly, helpful and knowledgeable.

6

Shibin

23 oct. 2024

·

A séjourné 2 nuits

Ordered a birthday cake in advance. Reminded about the cake during check in and requested to prepare the chocolate cake ready by midnight, and they promised that it is ready. At midnight when asked , they said it is "missing ". However they arranged a small lemon sponge cake ( from tesco ) after waiting for 2 hrs.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

Base pratique pour les automobilistes voyageant entre Édimbourg et Glasgow et proche de l'autoroute, dans un cadre généralement calme. Les transports en commun pour Édimbourg peuvent être longs.

Avis de voyageur à ce sujet

8

Robert

3 oct. 2024

·

A séjourné 1 nuit

Good stop over hotel

10

Nell

10 avr. 2024

·

A séjourné 3 nuits

We used this hotel as a base while visiting family. Close to a few big attractions like Falkirk wheel , kelpies , Bo’ness Steam Railway , Linlithgow palace and lock , and of coarse the bridges over the river Forth I would like to recommend this hotel and it’s lovely staff to anyone who might be considering staying here

10

Paul

3 nov. 2024

·

A séjourné 1 nuit

Stopped on the way too and from Edinburgh Airport over a 2 week period. Two different rooms both excellent. Very clean. Hreat breakfast and friendly staff. Ideal for staying near Edinburgh with Airport about 20 minutes away and park and ride/tram station. I travel for work and plan to keep using this gem.

10

Angela

31 mai 2023

·

A séjourné 1 nuit

Lovely hotel within half an hour of Edinburgh airport. Plenty of free parking too. Rooms were clean and comfortable. Highly recommend if you need to be near the airport without paying ridiculous airport hotel prices

10

Jacob

20 mai 2025

·

A séjourné 3 nuits

The staff were extremely accommodating and friendly. I plan on staying here when I come back to Scotland. It is central to both Edinburgh and Glasgow which is awesome and not too busy.

8

Wendy J A

12 août 2024

·

A séjourné 3 nuits

Adequate. Room good size and repair in bathroom sorted. It was a useful base as we drove to local station with free parking to get into Edinburgh daily. Huge breakfast first morning. Last morning as per menu but significantly smaller. No lift, so heavy cases up a staircase. Bathroom tap water not drinking but supplied bottle water free.

10

ROSEMARY

9 sept. 2024

·

A séjourné 2 nuits

Hotel easy to find, well located for motorway. Plenty of parking, (free). Friendly reception staff, Room spacious, clean, tea, coffee, bottled water and biscuits provided. The fridge with icebox an added touch. Shower over the bath, quality soaps, shower gel and shampoo provided along with clean quality towels. Large comfortable bed. Only negative was lack of sound proofing between rooms, could hear next door talking and coughing. Would stay again.

10

Liliana

15 août 2023

·

A séjourné 1 nuit

When i booked I didn't realize it was out of Edinburgh, kinda long bus trip but as soon as we arrived we loved the place. The staff was amazing in accommodating us early, although busy with a wedding. The room was very clean and the food was amazing. Highly recommended!

10

shane

9 sept. 2023

·

A séjourné 3 nuits

Nice and quiet area to base our Edinburgh explorations. The front desk staff were exceptional with hints for our further travels around Scotland

8

Susan

24 mai 2024

·

Although some amenities were misstated in Travelocity, the staff and costs were very good. So central in location, made it easy to drive everywhere.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Les repas au restaurant sont fréquemment qualifiés de très bons et de bon rapport qualité-prix. Le petit-déjeuner varie d'excellent à moyen ou trop cuit, avec des tailles de portions et une constance du service variables.

Avis de voyageur à ce sujet

6

Maria

21 mai 2023

·

A séjourné 1 nuit

The room was clean and tidy, however, there was no kettle and tea bags for tea.. The breakfast was not the usual buffet but arather limited choice (photo), one had to order the hot breakfast from the menu. One would think it would make it individually for each customer reducing food waste, however, they forgot to bring my bacon and brought too many mushrooms even I'd asked for just a bit of mushrooms When I asked for the cheese/meet platter, they brought a plate of grated cheddar cheese and a few slices of processed ham, which was rather disappointing as compared to other Best Western hotels we stayed at.

10

Vivian

13 sept. 2024

·

A séjourné 1 nuit

Very nice comfortable rooms. Breakfast overcooked.

8

David

19 juil. 2023

·

A séjourné 1 nuit

Very comfortable hotel, the rooms are nice and clean. The staff are all friendly and helpful. The food was good value

8

Archie

7 sept. 2024

·

A séjourné 1 nuit

Check in was good, kind and efficient staff, I was only there for one night. The room was nice, spacious enough, large bed with what I assume to be memory foam mattress, which was a treat, could've done with a plug socket by the bed, otherwise it was okay. Breakfast the next morning was something to be desired, waited 30 minutes to be offered any kind of hot drinks or toast, and the waitress who eventually took my order looked as though she'd rather be elsewhere. I can excuse the fact that there was a large party staying overnight which could've been a factor in the service delay, however some recognition wouldn't have gone amiss. The breakfast itself was average, overcooked fried egg, potato scone which I'm sure had seen better days, and the beans were lukewarm. Would I stay here again? Only out of sheer convenience, for what I paid I expected slightly more.

10

Kenneth

19 juil. 2025

·

A séjourné 1 nuit

Staff were friendly, lovely room that looked as it was recently renovated. Great breakfast with plenty of choice. Would recommend for price bracket.

8

Joan

25 août 2025

·

A séjourné 6 nuits

The staff are friendly and welcoming. The rooms were very clean. However, in August, our rooms were extremely hot- no air circulation. The window only opens a few inches on the top. The plastic desk fan doesn’t help. The food at the restaurant was very good.

8

Denise

26 oct. 2025

·

A séjourné 1 nuit

Hotel reception very nice rest of the hotel dated, food in resturant was very nice

8

Claire

3 sept. 2025

·

A séjourné 1 nuit

Beds were comfortable, food very nice, staff were very helpful indeed

10

Antonio

1 juin 2025

·

A séjourné 1 nuit

Clean room and bathroom, friendly and helpful staff. Very good breakfast.

10

Robert

10 sept. 2024

·

A séjourné 2 nuits

Helpful staff good resturaunt

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Mois	Prix moyen
janvier	75 $US
février	82 $US
mars	93 $US
avril	98 $US
mai	122 $US
juin	147 $US
juillet	145 $US
août	178 $US
septembre	126 $US
octobre	99 $US
novembre	98 $US
décembre	93 $US

di	lu	ma	me	je	ve	sa
1 $86	2 $102	3 $134	4 $120	5 $94	6 $89	7 $128
8 $83	9 $100	10 $140	11 $116	12 $94	13 $120	14 $159
15 $85	16 $107	17 $136	18 $109	19 $96	20 $98	21 $122
22 $86	23 $102	24 $138	25 $118	26 $100	27 $102	28 $126
29 $86	30 $96

Best Western The Hilcroft Hotel West Lothian

Prix pour Best Western The Hilcroft Hotel West Lothian

Prix moyens mensuels

À propos de cet établissement

Emplacement

Options de chambre

Chambre Standard, 1 lit double, non-fumeurs

Chambre Familiale, 1 lit double, non-fumeurs

Chambre Familiale, 2 lits une place, non-fumeurs

Chambre Supérieure, 1 très grand lit, non-fumeurs

Chambre Standard, 1 lit double, accessible aux personnes à mobilité réduite, non-fumeurs

Chambre Standard, 2 lits une place, non-fumeurs

Avis des voyageurs sur Best Western The Hilcroft Hotel West Lothian

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Politiques de l’établissement

Instructions d’arrivée

Bon à savoir

Suppléments facultatifs

Prix pour les dates à venir

di	lu	ma	me	je	ve	sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21 $173	22 $112	23 $140	24 $186
25 $84	26 $139	27 $151	28 $134	29 $106	30 $148	31 $123