Name: Novotel Lugano Paradiso
Address: Viale San Salvatore 11, Paradiso, Switzerland, Paradiso, Canton of Ticino, CH
Price range: US$282–US$457 per night
Rating: 8.38

What guests think

At Novotel Lugano Paradiso, travellers point to clean, comfortable accommodation in a convenient spot near the lake and within walking distance of central sights, making it a practical base for short stays, families, and day trips.

Rooms are often described as modern, spacious, and quiet, though a few guests note aging furnishings or minor maintenance issues. Breakfast earns frequent praise for quality and variety, yet some report limited day-to-day change, slow refills, a required time slot, or messaging that feels off-putting. Service is widely commended as friendly and helpful, but several reviews cite lapses such as rudeness, inflexibility, or small operational hiccups like bar billing and checkout policies. Extras like the pool and nearby paid parking add convenience, pointing to solid amenities with a few caveats.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The pool is appreciated, especially by families, and paid parking is available either at the hotel or in a nearby garage. Not many other facilities are repeatedly mentioned in reviews.

Related guest reviews

8

Christina

24 Jul 2025

·

Stayed 1 night

We were looking for a hotel on our way home (to Germany) with a pool for the kids and an electric charging station. Pool was great, drinks expensive (probably regular Swiss prices) but delicious and breakfast huge variety. Parking garage with electric charging was next door, but we had to pay the parking garage price and the charging, since it doesn’t belong to the hotel. Overall a nice stay for one night.

10

Katherine

5 Oct 2025

·

Stayed 3 nights

I got sick while in Lugano and spent a couple full days in my room. I was so grateful to be at this hotel. The staff were incredibly nice and helpful and the room and beds very comfortable. The pool kept the kids busy. Once I felt better I appreciated the location. It’s right near the lake and an easy walk to the center.

10

Kvarvaressos

4 Jun 2025

·

Stayed 1 night

Patvof a road trip everything was clean efficient ans smooth breakfast was good too easy car parking

8

Roberto

25 Jul 2022

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Stayed 2 nights

Very nice hotel, clean, with parking and amenities. Well-located, right next to the train that climbs to the top of the mountain. Good options for breakfast, the only complaint is you have to reserve your time slot for breakfast, otherwise, they don't give you a table unless is outside. Staff, some are nice but others are very rude like an old lady at the front desk who complains to every guest checking in on the hotel with an Expedia reservation. She asked why we book through Expedia instead of booking directly to the hotel. They ask you to pay the full amount on the moment you check in. If you need any kind of accommodation they just said that they can't do anything since you book with Expedia. If it hadn't been for Expedia we wouldn't have stayed at that hotel. If it bothers them so much, don't use it to advertise.

6

Jean Francois

2 Jan 2026

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Stayed 2 nights

Séjour correct dans l’ensemble, mais une réelle déception au petit-déjeuner et une chambre vieillissante Lorsque l’on paie plus de 350 CHF la nuit plus 23 CHF pour la voiture , on s’attend légitimement à une expérience cohérente avec le standing annoncé. Or, découvrir sur la table du petit-déjeuner une pancarte moralisatrice du type « Feed your body, not the trash can. Take what you want to eat, eat all you take. » donne une impression très maladroite, presque culpabilisante pour le client. La lutte contre le gaspillage est un sujet sérieux, mais elle mérite d’être abordée avec élégance et cohérence. D’autant plus que l’état du mobilier — chaises visiblement usées et fatiguées — ne correspond pas au niveau de prix pratiqué. Avant de faire la leçon aux clients, il serait préférable de soigner l’état des installations et l’expérience globale. Le message passerait sans doute mieux. Enfin, il est important de préciser que dans ce bâtiment, les hôtels Ibis Budget, Ibis et Novotel partagent désormais la même réception et la même salle de petit-déjeuner. Tous les clients se retrouvent donc dans un espace commun, indépendamment de la catégorie de l’hôtel réservé. Cette organisation pose clairement question au regard du tarif élevé pratiqué par le Novotel.

Month	Average price
January	US$259
February	US$259
March	US$271
April	US$305
May	US$342
June	US$351
July	US$361
August	US$322
September	US$331
October	US$304
November	US$272
December	US$271

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20 $433	21	22	23 $396	24 $445	25 $396	26
27 $340	28	29 $457	30 $388

Su	Mo	Tu	We	Th	Fr	Sa
				1 $420	2 $324	3 $328
4 $319	5	6 $351	7 $394	8	9 $349	10 $424
11 $319	12 $327	13 $329	14 $340	15 $309	16 $301	17 $314
18 $291	19 $304	20 $334	21 $402	22 $400	23	24
25 $335	26 $338	27 $290	28 $334	29 $282	30 $329	31 $338

Prices for Novotel Lugano Paradiso

Monthly average prices

About this property

Location

Room options

Suite, 1 King Bed with Sofa Bed

Superior Room, 1 Double Bed

Superior Twin Room, 2 Twin Beds

Superior Room, 1 Queen Bed, Accessible

Executive Room, 1 Double Bed with Sofa Bed

Room (Two Connected Rooms, Queen Bed & Sofa)

Superior Room, 1 Double Bed with Sofa Bed

Guest reviews of Novotel Lugano Paradiso

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Novotel Lugano Paradiso

Prices for upcoming dates