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Hotel Fénix, a Gran Meliá Hotel - The Leading Hotels of the World

Name: Hotel Fénix, a Gran Meliá Hotel - The Leading Hotels of the World
Address: Hermosilla, 2, Recoletos, Madrid, Spain, Madrid, Province Of Madrid, Spain
Rating: 9

"Delicious breakfast"

"Well located"

"Loved the restaurant"

"Great nearby shopping"

"Welcoming staff"

Amenities

Parking
Airport shuttle
Restaurant
Room Service
Housekeeping
Safe-Deposit Box

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Property description

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). Guests can cat...

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Guest reviews

9

Superb

Based on 998 verified reviews

Who stays here?

Business

19%

Couple

48%

Family

18%

Group

9%

Solo

4%

What guests think

AI-generated summary based on recent guest reviews

Across recent reviews, Hotel Fenix Gran Meliá - The Leading Hotels of the World is praised for its upscale Salamanca location, attentive staff, and classic ambience, while feedback often notes smaller rooms and occasional air conditioning problems.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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8

Carlos

8 Apr 2026

·

Stayed 1 night

Very small

6

Nabij

12 Feb 2026

·

Stayed 10 nights

There were renovations going on in the hotel rooms above me and it was very loud. I am a regular at this hotel and have never had a bad experience before.

10

Jan Engel

3 Feb 2026

·

Stayed 2 nights

Professional and friendly service - charming rooms

8

virginia

25 Jan 2026

·

Stayed 5 nights

Room was small ,

10

Danilo

4 Jan 2026

·

Stayed 3 nights

We had a wonderful stay at this five-star hotel in Madrid with our family. From the moment we arrived, everything was well organized and welcoming. The room was spacious, comfortable, and well suited for a family stay. The staff was professional, kind, and always available to help, making us feel truly taken care of. The facilities were excellent and met the high standards expected from a luxury hotel. Overall, it was a very pleasant experience, and we would gladly return on a future trip to Madrid

Hermosilla, 2, Recoletos, Madrid, Spain

Location

With a stay at Hotel Fenix Gran Meliá - The Leading Hotels of the World in Madrid (Salamanca), you'll be within a 15-minute walk of U.S. Embassy and Gran Via. This spa hotel is 1.2 mi (1.9 km) from National Prado Museum and 2 mi (3.1 km) from El Retiro Park.

Paseo de la Castellana(0.1 Miles)

Golden Mile(0.1 Miles)

Plaza de Colon(0.1 Miles)

El Corte Inglés(0.2 Miles)

National Library(0.2 Miles)

ABC Serrano(0.4 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 00:00

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

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