Mercure Madrid Centro
US$252
/ night
Avg. for September
Prices for Mercure Madrid Centro
Select dates to see prices and availability
US$252
/ night
Avg. for September
Monthly average prices
Nightly prices at Mercure Madrid Centro average US$152 in the cheapest month (August) and US$314 in the most expensive month (October), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$214 |
| February | US$222 |
| March | US$238 |
| April | US$282 |
| May | US$285 |
| June | US$247 |
| July | US$184 |
| August | US$152 |
| September | US$252 |
| October | US$314 |
| November | US$240 |
| December | US$224 |
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Sept · US$252
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Most expensive: October (~US$314)
Cheapest: August (~US$152)
About this property
Take advantage of recreation opportunities such as bicycles to rent, or other amenities including complimentary wireless internet access and concierge services. Additional features at this hotel include a television in a common area, a banq...
Amenities
Take advantage of recreation opportunities such as bicycles to rent, or other amenities including complimentary wireless internet access and concierge services. Additional features at this hotel include a television in a common area, a banquet hall, and a vending machine.
Business amenities
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Planning an event in Madrid? This hotel has 474 square feet (44 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.
Dining
Satisfy your appetite at the hotel's coffee shop/cafe, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:30 AM to 11:00 AM for a fee.
Rooms
Make yourself at home in one of the 60 individually decorated guestrooms, featuring minibars and plasma televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and bidets.
Location
With a stay at Mercure Madrid Centro, you'll be centrally located in Madrid, just a 4-minute walk from National Prado Museum and 10 minutes by foot from Gran Via. This hotel is 0.5 mi (0.8 km) from El Retiro Park and 0.6 mi (1 km) from Puerta del Sol.
What's nearby
Paseo del Prado(0.1 Miles)
Fountain of Neptune(0.2 Miles)
Thyssen-Bornemisza National Museum(0.2 Miles)
National Prado Museum(0.2 Miles)
CaixaForum Madrid(0.3 Miles)
Plaza de Santa Ana(0.4 Miles)
Museo Nacional Centro de Arte Reina Sofía(0.4 Miles)
Calle de Alcalá(0.5 Miles)
Círculo de Bellas Artes(0.5 Miles)
Plaza de Canalejas(0.5 Miles)
Gran Via(0.5 Miles)
El Retiro Park(0.5 Miles)
Plaza del Emperador Carlos V(0.5 Miles)
Plaza de Cibeles(0.6 Miles)
Puerta del Sol(0.6 Miles)
The preferred airport for Mercure Madrid Centro is Adolfo Suarez Madrid-Barajas Airport (MAD)(10.8 Miles)
Parking
Airport shuttle
Business centre
Room service
Tour desk
Dry cleaning
Location
Lope de Vega, 49, Literary Quarter, Madrid, Community of Madrid, Spain
Paseo del Prado (0.1 Miles)
Fountain of Neptune (0.2 Miles)
Thyssen-Bornemisza National Museum (0.2 Miles)
National Prado Museum (0.2 Miles)
CaixaForum Madrid (0.3 Miles)
Plaza de Santa Ana (0.4 Miles)
Room options
8
Room, 1 Double Bed
Room details
1 Double Bed
Sleeps 2
215 ft²
Air ConditioningHeatingWi-Fi (Free)
8
Junior Suite, 1 King Bed with Sofa Bed
Room details
1 Extra-Large Double Bed
and 1 Sofa Bed
Sleeps 3
Air ConditioningHeatingWi-Fi (Free)
11
Superior Twin Room, 1 Twin Bed
Room details
1 Single Bed
Sleeps 2
Air ConditioningHeatingWi-Fi (Free)
8
Room, 1 Twin Bed
Room details
1 Single Bed
172 ft²
Air ConditioningHeatingWi-Fi (Free)
8
Standard Room, 1 Double Bed with Sofa Bed
Room details
1 Double Bed
and 1 Sofa Bed
Sleeps 3
215 ft²
Air ConditioningHeatingWi-Fi (Free)
5
Twin Room, 1 Twin Bed
Room details
1 Single Bed
Sleeps 2
215 ft²
Air ConditioningHeatingWi-Fi (Free)
Guest reviews of Mercure Madrid Centro
8.8
Fabulous
Based on 1,000 verified reviews
Who stays here?
Business
15%
Couple
37%
Family
26%
Group
10%
Solo
9%
What guests think
AI-generated summary based on recent guest reviews
At Mercure Madrid Centro, travellers highlight a superb central location by the Prado Museum and generally clean, comfortable rooms suited to city breaks, though some aspects draw criticism depending on expectations, room placement, and the specifics of each stay.
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What guests think
At Mercure Madrid Centro, travellers highlight a superb central location by the Prado Museum and generally clean, comfortable rooms suited to city breaks, though some aspects draw criticism depending on expectations, room placement, and the specifics of each stay.
Many guests commend attentive, helpful staff, though a few report unhelpful interactions, occasional relocations to partner hotels, or slower check-in communication. Common drawbacks include poor sound insulation and spotty in-room Wi-Fi, plus mixed opinions on breakfast and limitations with on-site parking and small elevators. Expect a convenient base with strong location value and some trade-offs.
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AI-generated summary based on recent guest reviews
Facilities
Parking is limited and tight for larger cars, and several guests had to use off-site options.
Related guest reviews
6
Paul
1 Apr 2024
·
Stayed 1 night
It’s an ok hotel. Clean enough but expensive considering there is no bar and you can hear people walking about above you.
It’s an ok hotel. Clean enough but expensive considering there is no bar and you can hear people walking about above you.
8
MARIA ISABEL
22 Oct 2023
·
Stayed 3 nights
Personal muy amable y localizacion estupenda. Para el precio que cuesta, deberia haber gym y servicio de habitaciones.
Personal muy amable y localizacion estupenda. Para el precio que cuesta, deberia haber gym y servicio de habitaciones.
10
Pedro Antonio
19 Jul 2024
·
Stayed 2 nights
Trato exquisito por parte de todo el personal del hotel. Instalaciones funcionales y elegantes. Los únicos peros: el aislamiento de las habitaciones no es óptimo y se escucha mucho lo que pasa en los pasillos; la señal wifi a veces es débil. Por lo demás, totalmente recomendable. Repetiré.
Trato exquisito por parte de todo el personal del hotel. Instalaciones funcionales y elegantes. Los únicos peros: el aislamiento de las habitaciones no es óptimo y se escucha mucho lo que pasa en los pasillos; la señal wifi a veces es débil. Por lo demás, totalmente recomendable. Repetiré.
2
CHRISTIAN
27 May 2024
·
Stayed 2 nights
Hôtel bien placé mais très mal insonorisé entre les chambres. Nous avons eu plusieurs voisins très bruyants donc réveillés très tôt et endormi tard. Nous avions réservé deux chambres avec des amis et ils ont eu le même problème que nous. Impossible de réserver le parking de l hôtel donc on nous a envoyé dans un autre hôtel en nous fournissant un plan. Beaucoup de rues étant en travaux l accès à ce parking est compliqué. Bref nous ne reviendrons pas dans cet hôtel.
Hôtel bien placé mais très mal insonorisé entre les chambres. Nous avons eu plusieurs voisins très bruyants donc réveillés très tôt et endormi tard. Nous avions réservé deux chambres avec des amis et ils ont eu le même problème que nous. Impossible de réserver le parking de l hôtel donc on nous a envoyé dans un autre hôtel en nous fournissant un plan. Beaucoup de rues étant en travaux l accès à ce parking est compliqué. Bref nous ne reviendrons pas dans cet hôtel.
6
Charles
30 Aug 2025
·
Stayed 1 night
Not a friendly staff and tiny elevators, but excellent location in the museum district.
Not a friendly staff and tiny elevators, but excellent location in the museum district.
6
Hugo
27 Jan 2025
·
Stayed 2 nights
Funcionários apressados, chegamos de carro e apertamos botão de chamada da recepção, abriram o portão, após descermos todas malas desceu num funcionário para informar que eu não tinha reserva lá e que deveria tirar o carro da garagem. Insisti que era um mal entendido 3 vezes e tive de deixar minha família num frio de 1 grau esperando no subsolo para mostrar minha reserva e fazer check in. O mesmo funcionário sempre arrogante, havia uma sala com mesa como uma sala de reuniões nunca utilizada que após dois dias perguntei se poderia utilizar meun leptop ali, o mesmo funcionário respondeu que somente por 15 mintos, ríspido. Ou seja, completa falta de qualquer empatia.
Funcionários apressados, chegamos de carro e apertamos botão de chamada da recepção, abriram o portão, após descermos todas malas desceu num funcionário para informar que eu não tinha reserva lá e que deveria tirar o carro da garagem. Insisti que era um mal entendido 3 vezes e tive de deixar minha família num frio de 1 grau esperando no subsolo para mostrar minha reserva e fazer check in. O mesmo funcionário sempre arrogante, havia uma sala com mesa como uma sala de reuniões nunca utilizada que após dois dias perguntei se poderia utilizar meun leptop ali, o mesmo funcionário respondeu que somente por 15 mintos, ríspido. Ou seja, completa falta de qualquer empatia.
4
Renata
14 Jul 2023
·
Stayed 2 nights
Péssimo, o hotel mais barulhento que já fiquei na vida. Acústica zero, barulho de portas, pessoas no corredor, aspirador de pó cedo, banheiro e quartos pequenos para o que se diz 4 estrelas. Diz que tem estacionamento, mas não, só tem 5 vagas e te mandam estacionar a duas quadras do hotel. Nunca mais.
Péssimo, o hotel mais barulhento que já fiquei na vida. Acústica zero, barulho de portas, pessoas no corredor, aspirador de pó cedo, banheiro e quartos pequenos para o que se diz 4 estrelas. Diz que tem estacionamento, mas não, só tem 5 vagas e te mandam estacionar a duas quadras do hotel. Nunca mais.
8
Nathalie
18 Aug 2024
·
Stayed 1 night
Hôtel bien situé pour profiter de la ville à pied et possibilité de parking très appréciable 2e séjour mais cette fois-ci, un peu déçue par la chambre même si ce n’était que pour une nuit
Hôtel bien situé pour profiter de la ville à pied et possibilité de parking très appréciable 2e séjour mais cette fois-ci, un peu déçue par la chambre même si ce n’était que pour une nuit
8
Beth
30 Aug 2024
·
Stayed 2 nights
Nice facilities. Only problem is the Wi-Fi did not work on the 5th floor
Nice facilities. Only problem is the Wi-Fi did not work on the 5th floor
4
David
11 May 2024
·
Stayed 4 nights
Two things stood out at this hotel. We were advised in advance that there was limited parking. I assumed this meant few spaces, but it actually meant only small cars. We had to park a 10 minute walk away in a place that was really tight so I assume the Mercure would only accept dinky cars. If you are travelling in anything the same size or larger than an Audi Q3, your car won't be accepted into the car park. The second thing was the noise. We seemed to be assaulted by noise from all six sides. Every word from the adjoining rooms was clearly audible and noise from the corridors and outside was also loud. It's not an easy place to sleep in.
Two things stood out at this hotel. We were advised in advance that there was limited parking. I assumed this meant few spaces, but it actually meant only small cars. We had to park a 10 minute walk away in a place that was really tight so I assume the Mercure would only accept dinky cars. If you are travelling in anything the same size or larger than an Audi Q3, your car won't be accepted into the car park. The second thing was the noise. We seemed to be assaulted by noise from all six sides. Every word from the adjoining rooms was clearly audible and noise from the corridors and outside was also loud. It's not an easy place to sleep in.
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AI-generated summary based on recent guest reviews
Cleanliness
Cleanliness is frequently praised, with many noting spotless rooms and well-kept spaces. A few reviews mention sewer-like odours or some worn areas.
Related guest reviews
10
David
14 May 2025
·
Stayed 5 nights
Room and entire hotel were spotlessly clean. Staff very attentive: we had a drain clog in our shower late at night and they moved us efficiently to another room. Location is perfect for Madrid museum visits -- directly across the Paseo from the Prado and 5-10 minute walks to the Thyssen and Reina Sophia. Lots of great restaurants within a 5-10 minute radius.
Room and entire hotel were spotlessly clean. Staff very attentive: we had a drain clog in our shower late at night and they moved us efficiently to another room. Location is perfect for Madrid museum visits -- directly across the Paseo from the Prado and 5-10 minute walks to the Thyssen and Reina Sophia. Lots of great restaurants within a 5-10 minute radius.
10
Evelyn
27 Nov 2025
·
Stayed 5 nights
Location was fantastic for all we wanted to see and do. Our room was clean and the staff were friendly and helpful.
Location was fantastic for all we wanted to see and do. Our room was clean and the staff were friendly and helpful.
4
julio
7 Jan 2024
·
Stayed 2 nights
La habitación olía fatal nos quejamos y no hicieron nada
La habitación olía fatal nos quejamos y no hicieron nada
10
Diane
19 Sept 2025
·
Stayed 5 nights
Great place to stay in the art triangle in Madrid. Close to Metro stations, art museums, Parque de el Retiro, Jardin Botanico, and a reasonable walk to the Plaza Mayor. Nice coffee shops in the area, too. Hotel was clean, quiet, and staff was very helpful with restaurant reservations and getting taxis. Not a fancy place, but reasonably priced and had everything we needed for a comfortable stay.
Great place to stay in the art triangle in Madrid. Close to Metro stations, art museums, Parque de el Retiro, Jardin Botanico, and a reasonable walk to the Plaza Mayor. Nice coffee shops in the area, too. Hotel was clean, quiet, and staff was very helpful with restaurant reservations and getting taxis. Not a fancy place, but reasonably priced and had everything we needed for a comfortable stay.
10
Eloy
23 Oct 2023
·
Stayed 1 night
Very well situated. Good services. Absolutely clean
Very well situated. Good services. Absolutely clean
10
Stefano
18 Aug 2023
·
Stayed 7 nights
Abbiamo alloggiato in questa struttura per una settimana per la nostra vacanza a Madrid. Siamo stati benissimo. L'albergo è comodo, pulito, silenzioso e il personale gentilissimo. Ottimi prodotti per la colazione e fantastica posizione per visitare la città a piedi. I ragazzi alla reception sono stati disponibilissimi a risolvere ogni tipondi richiesta. Davvero bravi tutti.
Abbiamo alloggiato in questa struttura per una settimana per la nostra vacanza a Madrid. Siamo stati benissimo. L'albergo è comodo, pulito, silenzioso e il personale gentilissimo. Ottimi prodotti per la colazione e fantastica posizione per visitare la città a piedi. I ragazzi alla reception sono stati disponibilissimi a risolvere ogni tipondi richiesta. Davvero bravi tutti.
6
Eric
4 Apr 2024
·
Stayed 1 night
The location is ideal, across from Prado Museum and easy walk to Thyssen-Bornemisza. Sound insulation in rooms is zero from hall conversations and adjacent rooms. Facility appears worn and in need of renovation.
The location is ideal, across from Prado Museum and easy walk to Thyssen-Bornemisza. Sound insulation in rooms is zero from hall conversations and adjacent rooms. Facility appears worn and in need of renovation.
4
KARINA
21 Oct 2025
·
Stayed 3 nights
The room smelled like sewer. Apparently this is a common thing in Spain due to old pipes. But the hotel needs to look into the issue since the smell was so bad. My room neighbors had the same issue. The hotel needs to invest more in their sewer system.
The room smelled like sewer. Apparently this is a common thing in Spain due to old pipes. But the hotel needs to look into the issue since the smell was so bad. My room neighbors had the same issue. The hotel needs to invest more in their sewer system.
10
Lucero
29 Nov 2025
·
Stayed 4 nights
Amazing Stay – Can’t Wait to Come Back! From the moment I walked in to check in until the moment I checked out, the staff was absolutely amazing. I had tons of questions about the city and getting around, and everyone was incredibly friendly, patient, and helpful. Their recommendations made exploring so much easier! My room was spotless, and housekeeping did a fantastic job throughout my stay. The amenities were great as well — everything I needed was right there. The location couldn’t have been better. It’s right in the middle of many popular tourist spots, all within walking distance, which made sightseeing super convenient. Overall, I had a wonderful experience and will definitely be staying here again!
Amazing Stay – Can’t Wait to Come Back! From the moment I walked in to check in until the moment I checked out, the staff was absolutely amazing. I had tons of questions about the city and getting around, and everyone was incredibly friendly, patient, and helpful. Their recommendations made exploring so much easier! My room was spotless, and housekeeping did a fantastic job throughout my stay. The amenities were great as well — everything I needed was right there. The location couldn’t have been better. It’s right in the middle of many popular tourist spots, all within walking distance, which made sightseeing super convenient. Overall, I had a wonderful experience and will definitely be staying here again!
10
Marcos
4 Jun 2024
·
Stayed 4 nights
Hotel bem localizado, perto de vários pontos turísticos, muitos restaurantes próximo, com excelente atendimento e ótimo café da manhã.
Hotel bem localizado, perto de vários pontos turísticos, muitos restaurantes próximo, com excelente atendimento e ótimo café da manhã.
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AI-generated summary based on recent guest reviews
Rooms
Rooms are comfortable, with some spacious options, but many describe poor sound insulation and weak in-room Wi-Fi; some rooms feel small.
Related guest reviews
6
Dennis
17 Apr 2024
·
Stayed 4 nights
The Hotel was well located and many attractions are within walking distance. The only downside for the hotel is very poor sound insulation. There is virtually no sound proofing. you can hear room doors closing at all hours and the door mechanism is very stiff that ensures everyone will need to slam their doors to shut it. You can hear the taps and WC from your neighbours and voices of people in the next room very clearly. if you have inconsiderate and noisy neighbours you will not get any sleep. So fellow travellers be warned. Otherwise, rooms are clean, staff very friendly and polite. Good breakfast for European standards.
The Hotel was well located and many attractions are within walking distance. The only downside for the hotel is very poor sound insulation. There is virtually no sound proofing. you can hear room doors closing at all hours and the door mechanism is very stiff that ensures everyone will need to slam their doors to shut it. You can hear the taps and WC from your neighbours and voices of people in the next room very clearly. if you have inconsiderate and noisy neighbours you will not get any sleep. So fellow travellers be warned. Otherwise, rooms are clean, staff very friendly and polite. Good breakfast for European standards.
10
Pedro Antonio
19 Jul 2024
·
Stayed 2 nights
Trato exquisito por parte de todo el personal del hotel. Instalaciones funcionales y elegantes. Los únicos peros: el aislamiento de las habitaciones no es óptimo y se escucha mucho lo que pasa en los pasillos; la señal wifi a veces es débil. Por lo demás, totalmente recomendable. Repetiré.
Trato exquisito por parte de todo el personal del hotel. Instalaciones funcionales y elegantes. Los únicos peros: el aislamiento de las habitaciones no es óptimo y se escucha mucho lo que pasa en los pasillos; la señal wifi a veces es débil. Por lo demás, totalmente recomendable. Repetiré.
6
Lucas
13 Sept 2022
·
Stayed 3 nights
Cama confortavel, boa localizacao. Chegamos 2 horas apos o horario de check in mas o quarto nao estava pronto. Pediram 5 minutos mas apos 30 minutos o quarto ja estava pronto e esqueceram de nos avisar. Alem disso, o isolamento acustico é pessimo, ouvimos todos os dias os vizinhos de cima caminhando e fechando as portas. O wifi funcionava muito mal dentro do quarto.
Cama confortavel, boa localizacao. Chegamos 2 horas apos o horario de check in mas o quarto nao estava pronto. Pediram 5 minutos mas apos 30 minutos o quarto ja estava pronto e esqueceram de nos avisar. Alem disso, o isolamento acustico é pessimo, ouvimos todos os dias os vizinhos de cima caminhando e fechando as portas. O wifi funcionava muito mal dentro do quarto.
2
CHRISTIAN
27 May 2024
·
Stayed 2 nights
Hôtel bien placé mais très mal insonorisé entre les chambres. Nous avons eu plusieurs voisins très bruyants donc réveillés très tôt et endormi tard. Nous avions réservé deux chambres avec des amis et ils ont eu le même problème que nous. Impossible de réserver le parking de l hôtel donc on nous a envoyé dans un autre hôtel en nous fournissant un plan. Beaucoup de rues étant en travaux l accès à ce parking est compliqué. Bref nous ne reviendrons pas dans cet hôtel.
Hôtel bien placé mais très mal insonorisé entre les chambres. Nous avons eu plusieurs voisins très bruyants donc réveillés très tôt et endormi tard. Nous avions réservé deux chambres avec des amis et ils ont eu le même problème que nous. Impossible de réserver le parking de l hôtel donc on nous a envoyé dans un autre hôtel en nous fournissant un plan. Beaucoup de rues étant en travaux l accès à ce parking est compliqué. Bref nous ne reviendrons pas dans cet hôtel.
8
Fabio
18 Jan 2026
·
Stayed 4 nights
Equipe perfeita. Atenciosa, educada, fazendo de tudo para ajudar e ser agradável. Hotel bem localizado, perto do Prado e em área agradável e de fácil acesso ao centro e a estação de trem de Atocha. Quarto limpo e de bom tamanho. Café da manhã de ótima qualidade. O único problema é an internet que não acessa direito nos quartos, apesar de todas tentativas da equipe do hotel em melhorar o sinal.
Equipe perfeita. Atenciosa, educada, fazendo de tudo para ajudar e ser agradável. Hotel bem localizado, perto do Prado e em área agradável e de fácil acesso ao centro e a estação de trem de Atocha. Quarto limpo e de bom tamanho. Café da manhã de ótima qualidade. O único problema é an internet que não acessa direito nos quartos, apesar de todas tentativas da equipe do hotel em melhorar o sinal.
8
Beth
30 Aug 2024
·
Stayed 2 nights
Nice facilities. Only problem is the Wi-Fi did not work on the 5th floor
Nice facilities. Only problem is the Wi-Fi did not work on the 5th floor
6
Himanshu
18 Jun 2024
·
Stayed 1 night
Nice small hotel close to the Prado museum. The staff was super friendly and helpful. The room was fine, just a little small. Walls are thin and there was a bit of a noise until late at night likely from outside the room since I was close to the elevator. Breakfast was decent. All in all nice place to stay if you are going to spend a lot of time at attractions like Prado and around.
Nice small hotel close to the Prado museum. The staff was super friendly and helpful. The room was fine, just a little small. Walls are thin and there was a bit of a noise until late at night likely from outside the room since I was close to the elevator. Breakfast was decent. All in all nice place to stay if you are going to spend a lot of time at attractions like Prado and around.
6
Eric
4 Apr 2024
·
Stayed 1 night
The location is ideal, across from Prado Museum and easy walk to Thyssen-Bornemisza. Sound insulation in rooms is zero from hall conversations and adjacent rooms. Facility appears worn and in need of renovation.
The location is ideal, across from Prado Museum and easy walk to Thyssen-Bornemisza. Sound insulation in rooms is zero from hall conversations and adjacent rooms. Facility appears worn and in need of renovation.
4
David
11 May 2024
·
Stayed 4 nights
Two things stood out at this hotel. We were advised in advance that there was limited parking. I assumed this meant few spaces, but it actually meant only small cars. We had to park a 10 minute walk away in a place that was really tight so I assume the Mercure would only accept dinky cars. If you are travelling in anything the same size or larger than an Audi Q3, your car won't be accepted into the car park. The second thing was the noise. We seemed to be assaulted by noise from all six sides. Every word from the adjoining rooms was clearly audible and noise from the corridors and outside was also loud. It's not an easy place to sleep in.
Two things stood out at this hotel. We were advised in advance that there was limited parking. I assumed this meant few spaces, but it actually meant only small cars. We had to park a 10 minute walk away in a place that was really tight so I assume the Mercure would only accept dinky cars. If you are travelling in anything the same size or larger than an Audi Q3, your car won't be accepted into the car park. The second thing was the noise. We seemed to be assaulted by noise from all six sides. Every word from the adjoining rooms was clearly audible and noise from the corridors and outside was also loud. It's not an easy place to sleep in.
2
Nimesh
22 Feb 2023
·
Stayed 1 night
The good: the accommodation location is good and the staff friendly, clean hotel. Breakfast has a god wide range of options. The bad: this is not a 4 star hotel, it is more a hostel! Rooms are partly renovated, so some outdated closets and walls that you don’t see in the pictures. The worst part is how loud it is! I cour the people on all sides sneeze, laugh, walk, plug in phones, roll their suitcases, drop stuff, shower, flush the toilet, talk and even other activities. So I had someone check in last next door so they made noise untill 1.30 Am and had people check out early so I could hear them talking and showering at 5am! This is not Mercure brand worthy, the Ibis budget brand would be an insult to call it even that. Don’t stay here is my advice.
The good: the accommodation location is good and the staff friendly, clean hotel. Breakfast has a god wide range of options. The bad: this is not a 4 star hotel, it is more a hostel! Rooms are partly renovated, so some outdated closets and walls that you don’t see in the pictures. The worst part is how loud it is! I cour the people on all sides sneeze, laugh, walk, plug in phones, roll their suitcases, drop stuff, shower, flush the toilet, talk and even other activities. So I had someone check in last next door so they made noise untill 1.30 Am and had people check out early so I could hear them talking and showering at 5am! This is not Mercure brand worthy, the Ibis budget brand would be an insult to call it even that. Don’t stay here is my advice.
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AI-generated summary based on recent guest reviews
Service
Service is widely praised as friendly and helpful, though some guests reported unhelpful interactions, slower check-in communication, or being relocated due to issues.
Related guest reviews
6
Sarah
18 Nov 2023
·
Stayed 2 nights
When I arrived I was told, through the fog of my jetlag that several of their rooms had some type of water problem. They very nicely booked me in hotel Ibis Prado that turned out to be a very nice hotel...Im just curious if the knew of the problem before I arrived & could have warned me. But I gave them a 3 star because the front desk was helpful & hailed a cab for me.
When I arrived I was told, through the fog of my jetlag that several of their rooms had some type of water problem. They very nicely booked me in hotel Ibis Prado that turned out to be a very nice hotel...Im just curious if the knew of the problem before I arrived & could have warned me. But I gave them a 3 star because the front desk was helpful & hailed a cab for me.
6
BRUNO
29 Jun 2024
·
Stayed 1 night
Único hotel da rede em que tive problema com atendimento da recém até hoje, atendimento péssimo e sem nenhuma gentileza, especialmente da funcionária Lorena, até porque no grupo havia idosos e 2 crianças pequenas. Chegamos 11:45h, Lorena nos disse que os 2 quartos reservados não estavam prontos, que somente após 14h. Voltamos do almoço 14:30, ela disse que somente 1 quarto estava arrumado e que em 5 minutos a "governanta" daria uma posição sobre o outro. Subimos para o quarto pronto, colocamos as malas e voltamos à recepção às 15h, pois todos queríamos tomar banho. Lorena nos disse que o 2o quarto seguia indisponível e que a "governanta" não havia liberado o quarto. Devido ao inconveniente, especialmente por ter crianças e idosos no grupo, pedi ao menos o late check out de 1h na saída, ao que ela disse que não seria possível. Pedi então a imediata liberação do quarto, ela tornou a repetir que "nada poderia fazer", o que nos obrigou a sair do hotel sem sequer tomar banho, etc. Atitude lamentável, sem sensibilidade e educação por parte do hotel.
Único hotel da rede em que tive problema com atendimento da recém até hoje, atendimento péssimo e sem nenhuma gentileza, especialmente da funcionária Lorena, até porque no grupo havia idosos e 2 crianças pequenas. Chegamos 11:45h, Lorena nos disse que os 2 quartos reservados não estavam prontos, que somente após 14h. Voltamos do almoço 14:30, ela disse que somente 1 quarto estava arrumado e que em 5 minutos a "governanta" daria uma posição sobre o outro. Subimos para o quarto pronto, colocamos as malas e voltamos à recepção às 15h, pois todos queríamos tomar banho. Lorena nos disse que o 2o quarto seguia indisponível e que a "governanta" não havia liberado o quarto. Devido ao inconveniente, especialmente por ter crianças e idosos no grupo, pedi ao menos o late check out de 1h na saída, ao que ela disse que não seria possível. Pedi então a imediata liberação do quarto, ela tornou a repetir que "nada poderia fazer", o que nos obrigou a sair do hotel sem sequer tomar banho, etc. Atitude lamentável, sem sensibilidade e educação por parte do hotel.
10
Evelyn
27 Nov 2025
·
Stayed 5 nights
Location was fantastic for all we wanted to see and do. Our room was clean and the staff were friendly and helpful.
Location was fantastic for all we wanted to see and do. Our room was clean and the staff were friendly and helpful.
10
Heather
12 Mar 2023
·
Stayed 2 nights
Quiet room, comfortable bed, outstanding customer service, generous buffet, and great location. Extra shout out to the front desk staff, but everyone I encountered was incredibly kind and helpful.
Quiet room, comfortable bed, outstanding customer service, generous buffet, and great location. Extra shout out to the front desk staff, but everyone I encountered was incredibly kind and helpful.
6
Christian
1 Aug 2025
·
Stayed 1 night
El personal de recepción podría ser un poco más empatico con los huéspedes, más si tienen errores ellos y no los solucionan,
El personal de recepción podría ser un poco más empatico con los huéspedes, más si tienen errores ellos y no los solucionan,
10
Diane
19 Sept 2025
·
Stayed 5 nights
Great place to stay in the art triangle in Madrid. Close to Metro stations, art museums, Parque de el Retiro, Jardin Botanico, and a reasonable walk to the Plaza Mayor. Nice coffee shops in the area, too. Hotel was clean, quiet, and staff was very helpful with restaurant reservations and getting taxis. Not a fancy place, but reasonably priced and had everything we needed for a comfortable stay.
Great place to stay in the art triangle in Madrid. Close to Metro stations, art museums, Parque de el Retiro, Jardin Botanico, and a reasonable walk to the Plaza Mayor. Nice coffee shops in the area, too. Hotel was clean, quiet, and staff was very helpful with restaurant reservations and getting taxis. Not a fancy place, but reasonably priced and had everything we needed for a comfortable stay.
2
Gabriela
29 Jun 2024
·
Stayed 1 night
I did not get my room. I was moved to another hotel, and I paid the taxi.
I did not get my room. I was moved to another hotel, and I paid the taxi.
10
José Manuel
5 Dec 2022
·
Stayed 3 nights
Personal de recepción muy amable. Todo perfecto.
Personal de recepción muy amable. Todo perfecto.
6
Hugo
27 Jan 2025
·
Stayed 2 nights
Funcionários apressados, chegamos de carro e apertamos botão de chamada da recepção, abriram o portão, após descermos todas malas desceu num funcionário para informar que eu não tinha reserva lá e que deveria tirar o carro da garagem. Insisti que era um mal entendido 3 vezes e tive de deixar minha família num frio de 1 grau esperando no subsolo para mostrar minha reserva e fazer check in. O mesmo funcionário sempre arrogante, havia uma sala com mesa como uma sala de reuniões nunca utilizada que após dois dias perguntei se poderia utilizar meun leptop ali, o mesmo funcionário respondeu que somente por 15 mintos, ríspido. Ou seja, completa falta de qualquer empatia.
Funcionários apressados, chegamos de carro e apertamos botão de chamada da recepção, abriram o portão, após descermos todas malas desceu num funcionário para informar que eu não tinha reserva lá e que deveria tirar o carro da garagem. Insisti que era um mal entendido 3 vezes e tive de deixar minha família num frio de 1 grau esperando no subsolo para mostrar minha reserva e fazer check in. O mesmo funcionário sempre arrogante, havia uma sala com mesa como uma sala de reuniões nunca utilizada que após dois dias perguntei se poderia utilizar meun leptop ali, o mesmo funcionário respondeu que somente por 15 mintos, ríspido. Ou seja, completa falta de qualquer empatia.
10
Lucero
29 Nov 2025
·
Stayed 4 nights
Amazing Stay – Can’t Wait to Come Back! From the moment I walked in to check in until the moment I checked out, the staff was absolutely amazing. I had tons of questions about the city and getting around, and everyone was incredibly friendly, patient, and helpful. Their recommendations made exploring so much easier! My room was spotless, and housekeeping did a fantastic job throughout my stay. The amenities were great as well — everything I needed was right there. The location couldn’t have been better. It’s right in the middle of many popular tourist spots, all within walking distance, which made sightseeing super convenient. Overall, I had a wonderful experience and will definitely be staying here again!
Amazing Stay – Can’t Wait to Come Back! From the moment I walked in to check in until the moment I checked out, the staff was absolutely amazing. I had tons of questions about the city and getting around, and everyone was incredibly friendly, patient, and helpful. Their recommendations made exploring so much easier! My room was spotless, and housekeeping did a fantastic job throughout my stay. The amenities were great as well — everything I needed was right there. The location couldn’t have been better. It’s right in the middle of many popular tourist spots, all within walking distance, which made sightseeing super convenient. Overall, I had a wonderful experience and will definitely be staying here again!
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AI-generated summary based on recent guest reviews
Location
Consistently central and walkable to the Prado and other museums, with easy access to Atocha and many restaurants and cafés.
Related guest reviews
10
Rosalinda A
8 Jan 2025
·
Stayed 1 night
Great location, efficient, and kind staff. It’s in a safe and quiet area and there are a lot of good restaurants around.
Great location, efficient, and kind staff. It’s in a safe and quiet area and there are a lot of good restaurants around.
10
Evelyn
27 Nov 2025
·
Stayed 5 nights
Location was fantastic for all we wanted to see and do. Our room was clean and the staff were friendly and helpful.
Location was fantastic for all we wanted to see and do. Our room was clean and the staff were friendly and helpful.
10
Jerald
27 Apr 2023
·
Stayed 3 nights
Very neat and clean. The location is iideal, 600 feet to the Prado Museum and walking distance to many more.
Very neat and clean. The location is iideal, 600 feet to the Prado Museum and walking distance to many more.
8
Fabio
18 Jan 2026
·
Stayed 4 nights
Equipe perfeita. Atenciosa, educada, fazendo de tudo para ajudar e ser agradável. Hotel bem localizado, perto do Prado e em área agradável e de fácil acesso ao centro e a estação de trem de Atocha. Quarto limpo e de bom tamanho. Café da manhã de ótima qualidade. O único problema é an internet que não acessa direito nos quartos, apesar de todas tentativas da equipe do hotel em melhorar o sinal.
Equipe perfeita. Atenciosa, educada, fazendo de tudo para ajudar e ser agradável. Hotel bem localizado, perto do Prado e em área agradável e de fácil acesso ao centro e a estação de trem de Atocha. Quarto limpo e de bom tamanho. Café da manhã de ótima qualidade. O único problema é an internet que não acessa direito nos quartos, apesar de todas tentativas da equipe do hotel em melhorar o sinal.
10
Diane
19 Sept 2025
·
Stayed 5 nights
Great place to stay in the art triangle in Madrid. Close to Metro stations, art museums, Parque de el Retiro, Jardin Botanico, and a reasonable walk to the Plaza Mayor. Nice coffee shops in the area, too. Hotel was clean, quiet, and staff was very helpful with restaurant reservations and getting taxis. Not a fancy place, but reasonably priced and had everything we needed for a comfortable stay.
Great place to stay in the art triangle in Madrid. Close to Metro stations, art museums, Parque de el Retiro, Jardin Botanico, and a reasonable walk to the Plaza Mayor. Nice coffee shops in the area, too. Hotel was clean, quiet, and staff was very helpful with restaurant reservations and getting taxis. Not a fancy place, but reasonably priced and had everything we needed for a comfortable stay.
10
Lindy
26 Jun 2024
·
Stayed 2 nights
A great location in Madrid! We were pleasantly surprised with the beauty of Madrid!! Such lovely buildings and plenty of luscious green gardens…also many great bars and restaurants nearby!
A great location in Madrid! We were pleasantly surprised with the beauty of Madrid!! Such lovely buildings and plenty of luscious green gardens…also many great bars and restaurants nearby!
10
nan mee
31 Aug 2024
·
Stayed 3 nights
깔끔하고 깨끗한 숙소입니다. 프라도 미술, 레이나-소피아 미술관, 티센 보르네미사 미술관 등 미술관에 관심이 많았던 저희로서는 최고의 위치였습니다.
깔끔하고 깨끗한 숙소입니다. 프라도 미술, 레이나-소피아 미술관, 티센 보르네미사 미술관 등 미술관에 관심이 많았던 저희로서는 최고의 위치였습니다.
10
Joseph
6 Mar 2024
·
Stayed 1 night
Great location near Prado and comfortable.
Great location near Prado and comfortable.
8
Marie-France
24 Nov 2025
·
Stayed 2 nights
Great location
Great location
10
Lynn
17 Jun 2024
·
Stayed 2 nights
The check in process on the morning of 7 June was very smooth and the hotel attendants were helpful in storing our bags until our room was ready. We visited the Prada Museum across the street at 1000 and we were notified that the room was ready about 1200 which was much appreciated since we quite tired from our trip. The Junior Suite with 1 king bed was very nice with a good shower, tub and double sink with good lighting. The bed was very comfortable with excellent linens. The suite had a nice sitting room and a large balcony available through a sliding door. The room temperature was easy to adjust. The breakfast was very nice with lots of fresh fruit and a variety of other choices which we enjoyed. The coffee from the machine was fine but the portions were small requiring several trips to the machine. The hotel location was perfect for all the local museums and you are only one block of the Calle Jesus tapas area. We would definitely stay here again.
The check in process on the morning of 7 June was very smooth and the hotel attendants were helpful in storing our bags until our room was ready. We visited the Prada Museum across the street at 1000 and we were notified that the room was ready about 1200 which was much appreciated since we quite tired from our trip. The Junior Suite with 1 king bed was very nice with a good shower, tub and double sink with good lighting. The bed was very comfortable with excellent linens. The suite had a nice sitting room and a large balcony available through a sliding door. The room temperature was easy to adjust. The breakfast was very nice with lots of fresh fruit and a variety of other choices which we enjoyed. The coffee from the machine was fine but the portions were small requiring several trips to the machine. The hotel location was perfect for all the local museums and you are only one block of the Calle Jesus tapas area. We would definitely stay here again.
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AI-generated summary based on recent guest reviews
Dining
Breakfast gets frequent praise for quality and variety, but some found it disappointing or poorly stocked, and coffee-machine portions were small.
Related guest reviews
10
Marco Antônio
16 Feb 2026
·
Stayed 2 nights
Localization, breakfast and practicity
Localization, breakfast and practicity
8
DEVIDAS
12 Apr 2025
·
Stayed 4 nights
Close to the arts precinct, and we found some great restaurants in the surrounding streets. Breakfast was generous and there were a few different choices each day. Our stay was for 4 nights.
Close to the arts precinct, and we found some great restaurants in the surrounding streets. Breakfast was generous and there were a few different choices each day. Our stay was for 4 nights.
8
ELENIR T
16 Dec 2025
·
Stayed 2 nights
O hotel tem bom quarto, muito boa cama, localização e atenção da equipe. Café da manhã é bem completo.
O hotel tem bom quarto, muito boa cama, localização e atenção da equipe. Café da manhã é bem completo.
6
Jane
27 Oct 2025
·
Stayed 3 nights
Breakfast was very disappointing, poor quality cheese and cold meats, pastries, eggs and the coffee and milk were not good
Breakfast was very disappointing, poor quality cheese and cold meats, pastries, eggs and the coffee and milk were not good
10
Marcos
26 May 2024
·
Stayed 1 night
Hotel muito bem localizado, funcionários atenciosos, tudo limpo, café da manhã excelente.
Hotel muito bem localizado, funcionários atenciosos, tudo limpo, café da manhã excelente.
10
Grecia
12 Dec 2023
·
Stayed 1 night
rapido check in, el desayuno muy surtido y rico. buenas ubicación si volvería.
rapido check in, el desayuno muy surtido y rico. buenas ubicación si volvería.
10
ANN
3 Nov 2024
·
Great property! The room was very spacious and comfortable, fantastic bathroom, lovely terrace. The breakfast was a little sub-par in terms of things not being well stocked but otherwise everything was perfect.
Great property! The room was very spacious and comfortable, fantastic bathroom, lovely terrace. The breakfast was a little sub-par in terms of things not being well stocked but otherwise everything was perfect.
10
Kyoungmin
2 Mar 2022
·
Stayed 1 night
매우만족. 위치 프라도미술관 길건너라 공항서 접근하기 좋아요. 조식 진짜 맛있습니다. 빵이 특히 훌륭합니다. 친절하구요.
매우만족. 위치 프라도미술관 길건너라 공항서 접근하기 좋아요. 조식 진짜 맛있습니다. 빵이 특히 훌륭합니다. 친절하구요.
10
Lynn
17 Jun 2024
·
Stayed 2 nights
The check in process on the morning of 7 June was very smooth and the hotel attendants were helpful in storing our bags until our room was ready. We visited the Prada Museum across the street at 1000 and we were notified that the room was ready about 1200 which was much appreciated since we quite tired from our trip. The Junior Suite with 1 king bed was very nice with a good shower, tub and double sink with good lighting. The bed was very comfortable with excellent linens. The suite had a nice sitting room and a large balcony available through a sliding door. The room temperature was easy to adjust. The breakfast was very nice with lots of fresh fruit and a variety of other choices which we enjoyed. The coffee from the machine was fine but the portions were small requiring several trips to the machine. The hotel location was perfect for all the local museums and you are only one block of the Calle Jesus tapas area. We would definitely stay here again.
The check in process on the morning of 7 June was very smooth and the hotel attendants were helpful in storing our bags until our room was ready. We visited the Prada Museum across the street at 1000 and we were notified that the room was ready about 1200 which was much appreciated since we quite tired from our trip. The Junior Suite with 1 king bed was very nice with a good shower, tub and double sink with good lighting. The bed was very comfortable with excellent linens. The suite had a nice sitting room and a large balcony available through a sliding door. The room temperature was easy to adjust. The breakfast was very nice with lots of fresh fruit and a variety of other choices which we enjoyed. The coffee from the machine was fine but the portions were small requiring several trips to the machine. The hotel location was perfect for all the local museums and you are only one block of the Calle Jesus tapas area. We would definitely stay here again.
10
Gary
15 May 2025
·
Stayed 3 nights
Close to central sites. Staff was super friendly. Breakfast was excellent
Close to central sites. Staff was super friendly. Breakfast was excellent
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AI-generated summary based on recent guest reviews
10
Richard
14 Jun 2026
·
Stayed 3 nights
all good
all good
10
Dale
11 May 2026
·
Stayed 3 nights
Great A/C.
Great A/C.
10
Yvette
2 Apr 2026
·
Stayed 3 nights
Nice hotel which I found really quiet at night. A good location for getting the Airport Bus and walking to the hotel. Everywhere worth seeing in central Madrid is walkable from the hotel. And what a beautiful city it is. Whilst the royal palace is the main attraction and well worth booking a tour round, the city itself is really enjoyable to wander around looking at the lovely buildings that are beautifully painted with decorative art and spend time in the many gorgeous plazas. The only downside of this location is the hill you have to walk up to reach the city centre, but if you're fit it's not a problem!
Nice hotel which I found really quiet at night. A good location for getting the Airport Bus and walking to the hotel. Everywhere worth seeing in central Madrid is walkable from the hotel. And what a beautiful city it is. Whilst the royal palace is the main attraction and well worth booking a tour round, the city itself is really enjoyable to wander around looking at the lovely buildings that are beautifully painted with decorative art and spend time in the many gorgeous plazas. The only downside of this location is the hill you have to walk up to reach the city centre, but if you're fit it's not a problem!
8
Elizabeth Julie
24 Mar 2026
·
Stayed 1 night
Please note my stay was moved by the hotel to the Hilton, as there was a maintenance issue at the Mercure. Staff handled this efficiently and with excellent communication
Please note my stay was moved by the hotel to the Hilton, as there was a maintenance issue at the Mercure. Staff handled this efficiently and with excellent communication
10
Marco Antônio
16 Feb 2026
·
Stayed 2 nights
Localization, breakfast and practicity
Localization, breakfast and practicity
FAQs about Mercure Madrid Centro
Is parking available at the property?
Self parking is available on-site for a fee of EUR 31.5 per night. Parking is limited, and height restrictions apply.
What type of breakfast is offered and what are the serving hours?
A buffet breakfast is available for a fee of approximately EUR 18 per person. Breakfast is served on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:30 AM to 11:00 AM.
What are the standard check-in and check-out times?
Check-in is from 3:00 PM to 11:59 PM, and check-out is by 12:00 PM. Early check-in and late check-out may be available for a fee, subject to availability.
Are airport shuttle services available?
Airport shuttle services are available, but specific pricing and arrangements should be confirmed with the property directly.
What accessibility features are available for guests with disabilities?
The property offers step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Additional accessibility features may be available upon request.
Where is the property located in relation to key landmarks?
The hotel is centrally located in Madrid, just a 3-minute walk from the National Prado Museum and 10 minutes by foot from Gran Via. It is also 0.6 miles from Puerta del Sol and 0.8 miles from Plaza Mayor.
What are the policies regarding children staying at the property?
Children are allowed at the property. The minimum age for children to stay for free is not specified.
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Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-22: NO DATA
- 2026-09-23: 246.47000672950745USD
- 2026-09-24: 434.83239314779667USD
- 2026-09-25: 381.71749538238527USD
- 2026-09-26: 384.6062656985779USD
- 2026-09-27: 89.34183303085327USD
- 2026-09-28: 307.1760498585205USD
- 2026-09-29: 402.3399905125122USD
- 2026-09-30: 332.6768707943115USD
- 2026-10-01: 366.3259244781189USD
- 2026-10-02: 350.65130614157107USD
- 2026-10-03: 570.9035USD
- 2026-10-04: 202.47663740071107USD
- 2026-10-05: 529.0966311424866USD
- 2026-10-06: 689.8340864562379USD
- 2026-10-07: 620.8689854704589USD
- 2026-10-08: 333.15644506619265USD
- 2026-10-09: 310.6628332281189USD
- 2026-10-10: 666.0502968233033USD
- 2026-10-11: NO DATA
- 2026-10-12: 313.0378113014221USD
- 2026-10-13: NO DATA
- 2026-10-14: 316.33761541192627USD
- 2026-10-15: 374.02172735284427USD
- 2026-10-16: NO DATA
- 2026-10-17: 310.6628332281189USD
- 2026-10-18: 255.27379935284424USD
- 2026-10-19: 254.41744410284423USD
- 2026-10-20: 269.99169088594056USD
- 2026-10-21: 278.64657261405944USD
- 2026-10-22: NO DATA
- 2026-10-23: 725.938087911377USD
- 2026-10-24: NO DATA
- 2026-10-25: NO DATA
- 2026-10-26: 729.7859719261475USD
- 2026-10-27: 258.74488496690367USD
- 2026-10-28: 258.74488496690367USD
- 2026-10-29: 266.4665255458069USD
- 2026-10-30: 310.83078701657104USD
- 2026-10-31: 273.45136470213316USD
- 2026-11-01: 180.8508100330963USD
- 2026-11-02: 237.97541284928894USD
- 2026-11-03: 340.3155624119263USD
- 2026-11-04: 226.71719513238526USD
- 2026-11-05: 289.0256114852295USD
- 2026-11-06: 340.0872219190369USD
- 2026-11-07: 537.494216029541USD
- 2026-11-08: 332.1299756263123USD
- 2026-11-09: 270.1835310482483USD
- 2026-11-10: 387.4836067943115USD
- 2026-11-11: 254.41744410284423USD
- 2026-11-12: 208.5624708014221USD
- 2026-11-13: 248.35443429786682USD
- 2026-11-14: 432.67634736761477USD
- 2026-11-15: 254.622961USD
- 2026-11-16: 200.76392690071106USD
- 2026-11-17: 212.99672957803344USD
- 2026-11-18: 224.99307283451844USD
- 2026-11-19: 204.2236007169037USD
- 2026-11-20: 237.59434591349793USD
- 2026-11-21: 268.25613936761476USD
- 2026-11-22: 171.47045156730653USD
Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and debit cards; cash is not accepted
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- Only registered guests are allowed in the guestrooms.
- Parking height restrictions apply.
- Contactless check-in and contactless check-out are available.
- Fee for buffet breakfast: approximately EUR 18 per person
- Covered self parking fee: EUR 31.5 per night
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Airport shuttle
Business centre
Room service
Tour desk
Dry cleaning
Services
Business centre
Tour desk
Dry cleaning
Housekeeping
Banquet facilities
Safe-deposit box
Luggage storage
Self laundry
24-Hour Front Desk
Concierge Services
Internet
Free wi-fi
General
Room service
Non-smoking rooms
Packed lunches
Breakfast in the room
Vending machines
Family room
Snack Bar/Deli
Parking
Parking
Airport shuttle
Parking (Limited)
Parking Onsite