Is parking available at the hotel?

Self parking is available on-site for a fee of EUR 29 per day. Valet parking services are also offered. Reservations are not required.

What type of breakfast is offered and what are the serving hours?

Full breakfasts are available for a fee of approximately EUR 27 per person. Breakfast is served on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.

What are the check-in and check-out times?

Check-in is from 3:00 PM, and check-out is until 12:00 PM. Early check-in and late check-out are available for a fee, subject to availability.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details regarding room accessibility should be confirmed with the hotel.

Where is the hotel located in relation to key landmarks?

The hotel is centrally located in Madrid, just a short 7-minute walk from Plaza de Castilla and 12 minutes from Bernabéu Stadium. It is also 2 miles from Hospital La Paz and 2.2 miles from the U.S. Embassy.

Does the hotel have a swimming pool?

Yes, the hotel features a seasonal outdoor pool, which is open from June 17 to September 1. Pool access is available from noon to 8:00 PM.

What are the policies for children staying at the hotel?

Children are welcome at the hotel and can stay for free when occupying the parent or guardian's room using existing bedding.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of EUR 35 per night, subject to availability. Advance request or confirmation may be required.

Meliá Castilla Hotel in Madrid

Average nightly price at Meliá Castilla by month, last 12 months (USD)
Month	Average price
January	US$860
February	US$285
March	US$1,327
April	US$1,254
May	US$878
June	US$793
July	US$207
August	US$181
September	US$1,431
October	US$1,333
November	US$724
December	US$307

What guests think

Across recent reviews, Melia Castilla stands out for friendly, professional staff, spacious and quiet rooms, and a popular, varied breakfast, with many guests appreciating the calm neighborhood near the Bernabéu and convenient transport links for business and leisure.

Facilities draw praise, including the pool and Level lounge, with a gym available, though the pool is seasonal and can be closed outside summer. Some reviewers mention the location feels far from the historic center, occasional air conditioning limitations leading to window-open noise, and isolated service lapses or room assignment issues. Overall, expect a comfortable, well-run stay in a residential Madrid base.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The pool and Level lounge are frequent highlights; the gym is available but considered small. Several reviews note the pool is seasonal or closed at times, and a few mention maintenance issues like a nonworking sauna.

Related guest reviews

10

Elizabeth

31 Dec 2024

·

Stayed 4 nights

GREAT breakfast buffet! Close to the airport. Pool open only in summer.

10

Ole

20 Nov 2025

·

Stayed 3 nights

Very nice room, spacious completely quiet, clean and all looking new. Access to lounge area was nice and relaxing - very easy for checkin and checkout. Huge breakfast buffet with everything - a little chaotic due to many people. Restaurant was closed due to private arrangement, so that was a little bad, but there are so many others in the same block, less than 100m walk.

10

Hrvoje

27 Apr 2025

·

Stayed 3 nights

Mellia Lounge and Alevel Lounge offer an exceptional experience. Both places are beautifully designed, with a relaxing atmosphere, high-quality service, and attention to every detail. Whether you’re looking for a luxurious escape or a stylish spot to unwind, Mellia and Alevel set the perfect standard. Highly recommended for anyone seeking comfort, elegance, and top-tier service!

8

Angela

28 May 2025

·

Stayed 5 nights

Staying with husband who was at a conference. Only issue I had was that sadly the pool area was closed with no sunbeds. I appreciate it was May but the temperatures still went as high as 27c and it would have been nice to use/ relax by the pool/ be near the pool inbetween sightseeing rather than sit with the various conference delegates.

10

John

5 Jul 2025

·

Stayed 3 nights

The staff were very friendly and helpful. The hotel has a beautiful pool and a decent gym workout room. The beds are a bit soft - would prefer firmer.

10

Consuelo

19 Jun 2023

·

Stayed 2 nights

Una estancia fantastica, el personal excelente, dispuesto a ayudar en todo momento y facilitandote las cosas en un hotel con casi 1000 habitaciones. Nos dieron el Level y ya fue magnifico.

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10

Julian

21 Feb 2025

·

Stayed 4 nights

Thy only thing was that the sauna wasn’t working and I booked this hotel for that options, specially during winter

10

Colleen

5 Jul 2023

·

Stayed 1 night

Very nice hotel. Quiet floors. Good bellman to get taxis. Room ready on arrival which we appreciated. Pool looked inviting but need more seating options.

10

Eivind

5 Aug 2025

·

Stayed 2 nights

Fantastisk hotell, med svært god service og nydelig frokost. Stort og fint basseng, men litt slitt.

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10

John

19 Jun 2025

·

Stayed 2 nights

Nice wotkout facilities. Beautiful pool. Staff was very helpful.

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Cleanliness

Rooms and common areas are repeatedly described as very clean, with housekeeping often praised. A few guests noticed wear or occasional lapses (e.g., older carpets or isolated smell/maintenance issues).

Related guest reviews

10

Luis adrian

31 Oct 2024

·

Stayed 4 nights

Habitación amplia y muy limpia. La atención fue estupenda, en especial en el restaurante durante el desayuno.

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8

Altug

10 Nov 2025

·

Stayed 3 nights

The carpets were old

2

ELISABETE

24 Sept 2023

·

Stayed 1 night

Hotel velho, fedido, quarto impregnado com cheiro de cigarro. Carpetes e estofados rasgados e desfiando. Molas do colchão super barulhentas. Um absurdo o preço que cobram pelo o que entregam. Check-in e check-out com filas enormes o dia todo. Não se consegue falar na recepção.

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10

Luis

25 Dec 2024

·

Stayed 2 nights

Our second time at the hotel we love it every time. Please pay attention to the details inside the rooms and bathrooms some spots needs cleaning and fixing,heavy noise early morning from room above, other than that the hotel is amazing

10

Ann

8 May 2025

·

Stayed 2 nights

House keeping was fantastic. Little extra touches organising toiletries etc. Breakfast was best I had in a very long time!

10

Junia Aida

15 Feb 2026

·

Stayed 2 nights

Personal muy amable. Habitación impecable.

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10

CARMEN

14 Nov 2024

·

Stayed 3 nights

Very clean, quiet and relaxing. Love it

10

ioannis

9 Oct 2025

·

Stayed 1 night

Very big room, very clean. Not the most modern, but excellent

10

Joaquin

7 Oct 2025

·

Stayed 1 night

Ubicación espectacular si vas a ir a un partido en el Bernabéu. Habitaciones grandes y muy limpias.

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10

Matthew

11 Mar 2025

·

Stayed 1 night

Clean, comfortable, well maintained. Breakfast was great too.

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Rooms

Rooms are spacious, quiet, and comfortable, with many noting excellent beds and restful sleep; decor can feel a bit dated in places. A few report noise when opening windows due to AC settings.

Related guest reviews

4

Jose

13 Mar 2023

·

Stayed 4 nights

Only the heater was on. NO AIR CONDITIONING, so I had to have my windows open. Could not sleep at all with all the street noise!!!

10

Paula

4 Aug 2022

·

Stayed 5 nights

Great experience at the hotel. Beds were comfortable, room with two suites gave us privacy ad we were also connected. The staff were very attentive, polite and professional. Close to great restaurants and metro. I woulf definitely come back. We were able to use the pool and enjoy the air conditioning during the hotest summer in the history of Spain.

10

Peggy

19 May 2025

·

Stayed 2 nights

King size bed room was very comfortable and made for an excellent stay.

10

Ole

20 Nov 2025

·

Stayed 3 nights

Very nice room, spacious completely quiet, clean and all looking new. Access to lounge area was nice and relaxing - very easy for checkin and checkout. Huge breakfast buffet with everything - a little chaotic due to many people. Restaurant was closed due to private arrangement, so that was a little bad, but there are so many others in the same block, less than 100m walk.

10

Ruth

10 Feb 2026

·

Stayed 2 nights

Clean big room

10

Ole

12 Jul 2024

·

Stayed 3 nights

Very nice hotel and high standard. Business area was so nice and useful during the hot evening hours. Breakfast super and rooms no flaws - best bed ever! Absolutely no noise in rooms from neither hallway nor street. Despite being very big, one didn't feel over-crowed and the pool and business area was rather empty. Gym was small, so don't come for workout. Several restaurants close by. Wouldn't mind coming back.

10

Robin

23 Jun 2023

·

Stayed 4 nights

Amazing! We had the best time. The staff were so friendly and helpful and genuinely made our stay a joy. I wish I traveled to Madrid more often just so I could stay here every time. I'm not even kidding. The room was tidy and very comfortable (especially the pillows), and the breakfast was delicious.

10

angela

28 Sept 2025

·

Stayed 1 night

Confortables habitaciones

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10

ioannis

9 Oct 2025

·

Stayed 1 night

Very big room, very clean. Not the most modern, but excellent

10

Thomas

16 Oct 2025

·

Stayed 5 nights

Melia Castilla was an excellent hotel, friendly staff, spacious and quiet rooms, very comfortable and convenient for my week's stay in Madrid for business north of the hotel and some sightseeing to south

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Service

Service is widely praised as friendly, professional, and helpful across reception and concierge, with efficient check-in/out noted in some reviews. There are occasional issues, including a security interaction, a poor breakfast staff experience, and a mistaken accessible-room assignment.

Related guest reviews

6

Martin

30 Jun 2025

·

Stayed 2 nights

Would have been better if security guard didn’t stop me and grill me about whether I was a guest or not. Said they mistook me for someone else. Spoiled the experience of feeling welcomed. Happens I suppose.

10

Joanna

27 Dec 2024

·

Stayed 6 nights

Another great stay at the Meliá for Christmas. The staff were as friendly and welcoming as ever especially Jose on reception, who made checking in with multiple reservations a breeze and our upgrade to a level room feasible. Miguel who was always ready to take our kitchen order at breakfast, Elviro who always welcomed us with a smile and asked us how we were when taking our drinks orders and breakfast and in the level and the wonderful lady from Bulgaria who worked in the level during our stay who was always so friendly and attentive. A hug shout out to the room Service team for making our room so welcoming everyday once we returned to the hotel. Thanks to all the staff and feliz navidad!!

10

CHRISTOPHER

24 Nov 2025

·

Stayed 2 nights

Friendly and welcoming staff. Room was clean and had a great selection of snack bar treats. Will definitely stay here again next time.

10

Jeffrey

28 Mar 2025

·

Stayed 1 night

The staff were very professional, kind and helpful. The lounge was a nice place to relax. The breakfast was good. The room was very nice!

10

Edelson

10 Jul 2024

·

Stayed 4 nights

O tratamento que recebemos pelo funcionários do café da manhã é horrível! Destratam mesmo as pessoas.

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10

Analejandra

25 Jun 2025

·

Stayed 2 nights

Excellent staff and great accommodations. Will stay at this hotel again !

10

asesor

27 Jun 2025

·

Stayed 2 nights

Excelente hotel! Trato del personal, ubicación, servicios, Todo estuvo genial

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10

Carolynne

2 Mar 2024

·

Stayed 4 nights

Loved that the Level was always available for my family to grab snacks throughout the day. The front desk is amazing and always say ‘yes’ if you need something. Spirit of hospitality is strong at the hotel!!! I was in Madrid for a large conference and worked with 20 hotels as I managed the room block. By far, the team at Melia was the easiest to work with and rolled with the changes throughout the event. Highly recommend if you want a stay where you feel like a VIP 24-7. Thank you Melia team!!!!!

6

Margarita

30 Sept 2025

·

Stayed 3 nights

We have to change the rooms 2 times were put in handicap rooms that we did not requested Also did not get the higher floor, they put us on the 1st floor

10

John

5 Jul 2025

·

Stayed 3 nights

The staff were very friendly and helpful. The hotel has a beautiful pool and a decent gym workout room. The beds are a bit soft - would prefer firmer.

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Location

Location suits events near Santiago Bernabéu and offers nearby dining and metro links in a quieter area. Several note it’s not central, so expect metro or taxi rides to main attractions.

Related guest reviews

10

Mariana

27 May 2025

·

Stayed 6 nights

Walking distance from the bus that can take you directly to the center of Madrid. Quiet location, very nice place. The rooms were clean and fully stocked. We enjoyed our stay here. The breakfast was so so good with plenty of options. We stayed 5 days and we were able to get various options.

10

Raul

5 Apr 2025

·

Stayed 2 nights

Very nice hotel with several nice restaurants near by. The stadium was also in walking distance.

10

Lucas

22 May 2024

·

Stayed 1 night

Excelente hotel, quarto 963 espaçoso, cama confortável, localizado próximo ao estadio santiago bernabeu e el corte ingles. Um pouco longe do centro turístico, mas próximo do metro. Recomendo

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10

Minjae

26 Aug 2024

·

Stayed 1 night

Clean and neat. Convinient location.

10

Rebecca Ngombi

13 Aug 2023

·

Stayed 3 nights

Séjour agréable dans cet hôtel, personnel très accueillant, transports et restaurants à proximité. Je recommande.

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10

Elena Paula Suarez de

3 May 2025

·

Stayed 6 nights

Esta un poco lejos del centro

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10

Kenneth

26 Sept 2025

·

Stayed 2 nights

Superb hotel, staff and great location

10

Joaquin

7 Oct 2025

·

Stayed 1 night

Ubicación espectacular si vas a ir a un partido en el Bernabéu. Habitaciones grandes y muy limpias.

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10

John

1 Nov 2024

·

Stayed 5 nights

I really like it! It's very well located (close to S. Bernabeu stadium and Paseo de la Castellana Av.). I love the space of the room and the bathroom, which is in a separate area. The breakfast buffet has several options. The hotel has multiple areas to have a coffee or work.

8

Shahla

25 Aug 2024

·

Stayed 1 night

Nothing, it’s far away from restaurants and shopping.

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Dining

Breakfast earns strong praise for quality and variety, and the Level lounge is appreciated for snacks and drinks. Minor downsides include occasional crowding at breakfast and an on-site restaurant closed for a private event.

Related guest reviews

10

Joanna

27 Dec 2024

·

Stayed 6 nights

Another great stay at the Meliá for Christmas. The staff were as friendly and welcoming as ever especially Jose on reception, who made checking in with multiple reservations a breeze and our upgrade to a level room feasible. Miguel who was always ready to take our kitchen order at breakfast, Elviro who always welcomed us with a smile and asked us how we were when taking our drinks orders and breakfast and in the level and the wonderful lady from Bulgaria who worked in the level during our stay who was always so friendly and attentive. A hug shout out to the room Service team for making our room so welcoming everyday once we returned to the hotel. Thanks to all the staff and feliz navidad!!

10

Juan C.

19 Jan 2025

·

Stayed 3 nights

Una experiencia de 5 estrellas Maravillosa estancia Sugerencia deberían tener más variedad en las bebidas alcohólicas y sobre todo en tequilas ( cristalinas Reposadas y Añejas)

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10

Mariana

27 May 2025

·

Stayed 6 nights

Walking distance from the bus that can take you directly to the center of Madrid. Quiet location, very nice place. The rooms were clean and fully stocked. We enjoyed our stay here. The breakfast was so so good with plenty of options. We stayed 5 days and we were able to get various options.

10

Ole

20 Nov 2025

·

Stayed 3 nights

Very nice room, spacious completely quiet, clean and all looking new. Access to lounge area was nice and relaxing - very easy for checkin and checkout. Huge breakfast buffet with everything - a little chaotic due to many people. Restaurant was closed due to private arrangement, so that was a little bad, but there are so many others in the same block, less than 100m walk.

10

Rodrigo

19 Jan 2025

·

Stayed 2 nights

Great choice if you need to stay in Plaza Castilla area. I had a great dinner in the onsite restaurant. Breakfast buffet was very good considering its price. Friendly and helpful staff. Overall excellent service experience.

10

Mattias

5 Feb 2026

·

Stayed 2 nights

Overall very good hotel, nice rooms, great breakfast buffé but a bit noisy, great location

10

Ann

8 May 2025

·

Stayed 2 nights

House keeping was fantastic. Little extra touches organising toiletries etc. Breakfast was best I had in a very long time!

10

ROBLYN Ann Buchanan

1 Dec 2025

·

Stayed 4 nights

Enjoyed our stay! Excellent service! Lovely room size! Tasty buffet! Restaurant foods tasty, too!

10

Robin

23 Jun 2023

·

Stayed 4 nights

Amazing! We had the best time. The staff were so friendly and helpful and genuinely made our stay a joy. I wish I traveled to Madrid more often just so I could stay here every time. I'm not even kidding. The room was tidy and very comfortable (especially the pillows), and the breakfast was delicious.

10

Mercedes

13 Nov 2024

·

Stayed 1 night

Awesome hotel with great service. The “Level” floors and great and include a great lounge with free breakfast, snacks and happy hour with appetizers.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8 $316	9 $217	10 $212	11 $217	12 $295	13 $226	14 $217
15 $191	16	17 $301	18 $252	19 $243	20 $254	21 $252
22 $182	23 $208	24 $328	25 $286	26 $227	27 $200	28 $200
29 $187	30 $187

Su	Mo	Tu	We	Th	Fr	Sa
		1 $217	2 $260	3 $260	4 $205	5 $208
6 $214	7 $214	8 $208	9 $222	10 $200	11 $214	12 $214
13 $191	14 $214	15 $208	16 $208	17 $210	18 $208	19 $210
20 $196	21 $205	22 $200	23 $205	24 $205	25 $205	26 $208
27 $200	28 $205	29 $222	30 $252	31 $284

Meliá Castilla

Prices for Meliá Castilla

Monthly average prices

About this property

Location

Room options

Grand Suite (The Level )

Premium Room (The Level Lounge Acces)

Premium Triple Room

Family Communicated the Level (2Ad+2Ch)

Family Communicated the Level (2Ad+1Ch)

Family Room (2Ad+1Ch)

Classic Room

Deluxe Room (The Level )

Premium Room

Family Room, Connecting Rooms (2+2)

Suite (Castilla Suite the Level)

Melia Room, Room, Connecting Rooms

Junior Suite (The Level Lounge Acces)

Deluxe Room

the Level, Premium Triple Room

Supreme Room

Guest reviews of Meliá Castilla

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Meliá Castilla

Prices for upcoming dates