Avg. for September
Avg. for September
Nightly prices at Meliá Madrid Serrano average US$248 in the cheapest month (July) and US$430 in the most expensive month (August), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$276 |
| February | US$249 |
| March | US$284 |
| April | US$357 |
| May | US$358 |
| June | US$351 |
| July | US$248 |
| August | US$430 |
| September | US$387 |
| October | US$410 |
| November | US$329 |
| December | US$362 |
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Sept · US$387
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Most expensive: August (~US$430)
Cheapest: July (~US$248)
Be sure to enjoy recreational amenities including a fitness center and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Business amenities
Featured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby. Planning an event in Madrid? This hotel has 5640 square feet (524 square meters) of space consisting of conference space and meeting rooms.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7 AM to 10:30 AM for a fee.
Make yourself at home in one of the 307 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
A stay at Melia Madrid Serrano places you in the heart of Madrid, steps from U.S. Embassy and a 3-minute drive from Movistar Arena. This hotel is 1.7 mi (2.8 km) from Gran Via and 1.7 mi (2.8 km) from El Retiro Park.
What's nearby
Paseo de la Castellana(0.1 Miles)
Golden Mile(0.1 Miles)
U.S. Embassy(0.1 Miles)
ABC Serrano(0.3 Miles)
Residencia de Estudiantes(0.5 Miles)
El Corte Inglés(0.6 Miles)
Azca Financial District(0.7 Miles)
Plaza de Colon(0.9 Miles)
National Archaeological Museum(1 Miles)
Puerta de Alcalá(1.2 Miles)
Calle de Alcalá(1.2 Miles)
El Retiro Park(1.2 Miles)
Paseo del Prado(1.3 Miles)
Plaza de Cibeles(1.3 Miles)
Plaza de Chueca(1.4 Miles)
The preferred airport for Melia Madrid Serrano is Adolfo Suarez Madrid-Barajas Airport (MAD)(7.5 Miles)
Parking
Restaurant
Swimming pool
Babysitting/Child services
Room service
Tour desk
Paseo de la Castellana (0.1 Miles)
Golden Mile (0.1 Miles)
U.S. Embassy (0.1 Miles)
ABC Serrano (0.3 Miles)
Residencia de Estudiantes (0.5 Miles)
El Corte Inglés (0.6 Miles)
Based on 1,659 verified reviews
Business
36%
Couple
29%
Family
19%
Group
9%
Solo
5%
AI-generated summary based on recent guest reviews
At Melia Madrid Serrano, travellers consistently praise the convenient Salamanca location near shops and restaurants and highlight the generous, tasty breakfast, while feedback on rooms, facilities, and service shows a more mixed picture with notable strengths and some recurring drawbacks.
Read moreWas this helpful?
At Melia Madrid Serrano, travellers consistently praise the convenient Salamanca location near shops and restaurants and highlight the generous, tasty breakfast, while feedback on rooms, facilities, and service shows a more mixed picture with notable strengths and some recurring drawbacks.
Many guests find staff friendly and helpful, though several report slow or unhelpful front-desk moments. Rooms range from modern and comfortable to small or interior-facing, with repeated notes about firm mattresses, street or corridor noise, air-conditioning control, and occasional unpleasant odours. Facilities draw praise for the rooftop pool and gym, but the pool feels small or crowded, bar service can be inconsistent, and parking is not integrated. Overall, it suits travellers seeking an upscale, convenient base away from the historic core.
Was this helpful?
AI-generated summary based on recent guest reviews
Guests like the rooftop pool and gym, and some enjoy the bar. Several note the pool is small or crowded or opens late, bar service can be hit-or-miss, and there is no integrated parking.
Cristiane
4 Feb 2026
·
Stayed 1 night
Andrew
19 Jun 2023
·
Stayed 3 nights
Chuxun
22 May 2025
·
Stayed 2 nights
Raphaelle
26 Aug 2023
·
Stayed 4 nights
Luis Ramon
3 Jul 2024
·
Stayed 2 nights
Francisco Javier
14 Nov 2025
·
Stayed 1 night
Daniel
10 Jul 2024
·
Stayed 9 nights
Jacobus
19 Jun 2025
·
Stayed 1 night
Jaeson
8 May 2024
·
Stayed 3 nights
Kristina
1 Aug 2024
·
Stayed 1 night
Was this helpful?
AI-generated summary based on recent guest reviews
Many reviews describe the hotel and rooms as clean. However, repeated comments mention unpleasant odours on some floors or in rooms and occasional housekeeping or maintenance lapses like corridor trays or a clogged shower.
Nayeli
30 Sept 2025
·
Stayed 2 nights
Enrique
2 Jan 2026
·
Stayed 6 nights
Olga
20 Aug 2025
·
Stayed 3 nights
Teressa
16 Nov 2025
·
Stayed 2 nights
José María
27 May 2025
·
Stayed 3 nights
Yana
22 Oct 2025
·
Stayed 3 nights
Vania
21 May 2023
·
Stayed 2 nights
Ana Maria
31 Jul 2023
·
Stayed 2 nights
Ambar
17 Jan 2025
·
Stayed 2 nights
Pamela
26 Sept 2025
·
Stayed 2 nights
Was this helpful?
AI-generated summary based on recent guest reviews
Rooms range from modern and comfortable (some spacious) to small, interior-facing, or dated, with mixed bed comfort. Noise from streets or doors and difficulties adjusting air conditioning are mentioned by multiple guests.
Cristiane
4 Feb 2026
·
Stayed 1 night
Fabiano
15 Oct 2025
·
Stayed 1 night
LUCY
11 Mar 2024
·
Stayed 1 night
matthias
7 Sept 2025
·
Stayed 3 nights
Marianela
17 Jul 2024
·
Stayed 1 night
Bhaskar
3 Dec 2024
·
Stayed 2 nights
Andres
24 Oct 2025
·
Stayed 1 night
J A
20 Oct 2024
·
Stayed 1 night
beatriz
26 Jan 2026
·
Stayed 3 nights
Dominic
15 Oct 2023
·
Stayed 3 nights
Was this helpful?
AI-generated summary based on recent guest reviews
Service is frequently praised as friendly and helpful across the hotel. Some travellers report slow or inflexible front-desk experiences and occasional lapses in bar service.
Jesus A
17 May 2024
·
Stayed 5 nights
Teressa
16 Nov 2025
·
Stayed 2 nights
marie
14 Feb 2026
·
Stayed 1 night
Sandra
4 Sept 2025
·
Stayed 2 nights
Joanna
22 Mar 2025
·
Stayed 2 nights
Inash
17 May 2024
·
Stayed 3 nights
JANET
10 Sept 2024
·
Stayed 5 nights
José María
27 May 2025
·
Stayed 3 nights
Dominic
15 Oct 2023
·
Stayed 3 nights
Mario L
9 Aug 2024
·
Stayed 4 nights
Was this helpful?
AI-generated summary based on recent guest reviews
Located in Salamanca near Serrano, the hotel is convenient for shopping, dining, and transport. It is a short ride to the historic centre, and a few guests experienced street noise at night.
Edna
5 Aug 2023
·
Stayed 2 nights
Maria Josefina
27 Oct 2025
·
Stayed 1 night
Sabine
15 Feb 2026
·
Stayed 2 nights
Nigel
7 Jun 2024
·
Stayed 2 nights
Marco
19 Nov 2024
·
Stayed 2 nights
Fernando
22 Jun 2025
·
Stayed 2 nights
Sandra
16 Jul 2025
·
Stayed 1 night
Daniela
9 Jul 2025
·
Stayed 1 night
Annie
7 Sept 2025
·
Stayed 1 night
Pamela
26 Sept 2025
·
Stayed 2 nights
Was this helpful?
AI-generated summary based on recent guest reviews
Breakfast is widely praised for quality and variety. Dining and bar options are generally well liked but with some comments about limited menus, higher prices, or uneven service.
Addy
9 Aug 2025
·
Stayed 1 night
marie
14 Feb 2026
·
Stayed 1 night
Chuxun
22 May 2025
·
Stayed 2 nights
Fernando
4 May 2024
·
Stayed 1 night
Cornelia
30 May 2022
·
Stayed 1 night
David
21 Aug 2025
·
Stayed 5 nights
José María
27 May 2025
·
Stayed 3 nights
Jaeson
8 May 2024
·
Stayed 3 nights
Javier
11 Jan 2026
·
Stayed 2 nights
CECILIA
30 May 2023
·
Stayed 4 nights
Was this helpful?
AI-generated summary based on recent guest reviews
Frinda
17 Jul 2026
·
Stayed 1 night
JOSÉ ANDRES
1 Jul 2026
·
Stayed 3 nights
Ryan
29 Jun 2026
·
Stayed 1 night
Adriana
1 Jun 2026
·
Stayed 1 night
Will
1 Jun 2026
·
Stayed 3 nights
Nearby parking is available for EUR 32 per day, located approximately 656 feet away. Reservation is not required.
A buffet breakfast is available daily from 7 AM to 10:30 AM for a fee of approximately EUR 35 for adults and EUR 17.5 for children.
Check-in is at 3:00 PM and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request and could incur additional charges.
Airport shuttle services are available, but specific pricing and arrangements should be confirmed directly with the property.
The property offers limited wheelchair accessibility, step-free entrances, and accessible facilities in public areas. However, specific features may vary, and it is advisable to confirm details prior to arrival.
The hotel is situated in the heart of Madrid, just steps from the U.S. Embassy and a 3-minute drive from Movistar Arena. It is approximately 1.6 miles from Bernabéu Stadium and 1.7 miles from Gran Via.
Yes, there is a seasonal outdoor pool available, operational from May 25 to September 10, with access from noon to 7:00 PM.
Children are welcome at the property, and kids can stay for free up to a certain age, which is not specified.
Instant AI responses are based on hotel information
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
Su | Mo | Tu | We | Th | Fr | Sa |
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
Check-in must be done by someone who is at least 18 years old.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Parking
Restaurant
Swimming pool
Babysitting/Child services
Room service
Tour desk
Room service
Restaurant
Solarium
Picnic area/Tables
Packed lunches
Breakfast in the room
Family room
Beach Sun Loungers
Wheelchair Accessible (Limited)
Swimming pool
Pool outdoor
Pool (Rooftop)
Pool (Seasonal Outdoor)
Terrace
Tour desk
Babysitting/Child services
Housekeeping
Banquet facilities
Currency exchange
Safe-deposit box
Luggage storage
Express check-in/check-out
Self laundry
24-Hour Front Desk
Free wi-fi
Parking