Is parking available at the property?

Self parking is available on-site for a fee of EUR 26 per day.

What type of breakfast is offered and what are the serving hours?

Buffet breakfasts are available daily from 7 AM to 10:30 AM for a fee of approximately EUR 23 for adults and children.

Are pets allowed at the property?

Pets are allowed at the property with a fee of EUR 40 per pet, per day. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is at 2:00 PM and check-out is at 12:00 PM. Late check-out is available for a fee of EUR 40, subject to availability.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms.

What is the location of the property in relation to key landmarks?

The hotel is centrally located in Madrid, within a 5-minute drive of El Retiro Park and the National Prado Museum. It is approximately 2.1 mi (3.5 km) from Gran Via and 2.6 mi (4.1 km) from Puerta del Sol.

What are the policies for guests staying with children?

Children are allowed at the property, and the minimum age for children to stay for free is not specified.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of EUR 35 per day, subject to availability. Advance request or confirmation may be required.

voco Madrid Retiro Hotel in Madrid

Average nightly price at voco Madrid Retiro by IHG by month, last 12 months (USD)
Month	Average price
January	US$171
February	US$171
March	US$180
April	US$211
May	US$215
June	US$239
July	US$139
August	US$102
September	US$247
October	US$269
November	US$238
December	US$176

What guests think

Across many reviews, voco Madrid Retiro by IHG is praised for welcoming, helpful staff, clean modern rooms with comfortable beds, and a quiet residential location near El Retiro, with public transport nearby for easy access to central sights.

Recurring drawbacks include unreliable or insufficient elevators, occasional air-conditioning noise or weak cooling, and intermittent lobby odors; some guests also found certain rooms small or sofa beds and pillows uncomfortable. Breakfast is frequently praised for quality and variety, though peak times can feel crowded or short of tables and items. Expect a calm base outside the busiest areas with strong service and modern comforts, rather than a right-in-the-center stay.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities include a small gym and a bar; parking is available in an on-site garage for a fee. Multiple reviews note elevator shortages or maintenance problems.

Related guest reviews

8

Antonio

24 Nov 2025

·

Stayed 2 nights

Todo muy bien aunque el precio del parking nos pareció muy caro.

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8

Juan Marcelo

15 Sept 2025

·

Stayed 3 nights

The hotel overall satisfied me being honest. The elevators were insufficient for the needs

10

Saif

13 Jan 2026

·

Stayed 2 nights

Super personale ved receptionen, som hjalp med alt – også early check-in. Deres fitnessrum kan godt forbedres, men ellers var alt godt for et 2-dages ophold.

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10

Haley

26 Dec 2024

·

Stayed 1 night

The hotel staff were so nice, they are pet friendly and had a cute little garden area that’s fenced in for hotel guests. Parking for a fee in a garage connected to the hotel. Short walk to the bus stop that was easy to get transport into the city.

10

Debora

4 Jul 2023

·

Stayed 1 night

Un hotel a un precio razonable, muy bien conectado con el centro de Madrid pero ubicado en un barrio super-tranquilo, donde se puede descansar bien. Está muy limpio y cuidado, las habitaciones son muy cómodas, las camas también. Salvo los ascensores, que dan un poco de miedito, el resto está muy bien.

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8

Fernanda Guasque

8 Jul 2023

·

Stayed 4 nights

Nice hotel, well connected. Some issues with the lifts.

4

Luis

26 Sept 2025

·

Stayed 1 night

Light projector in bedroom feel down without touching Air conditioning was so noisy fan clannking that I had to turn it off Breakfast was full with excursions tha there were no tables Carpets were dirty in corridors and elevators not working You have to fill you bottle of water in the reception . They make you work for them One elevator was broken . You can’t charge 260eurnper night and have these standards I

10

Josephine

30 Mar 2024

·

Stayed 3 nights

this was a very comfortable and convenient hotel. the bed was excellent and we had a wonderful sleep every night. glad they had a gym too. staff very helpful. close to transportation.

10

Kenneth

7 Oct 2024

·

Stayed 4 nights

Hotel stay was great. Location was excellent. Bar staff were friendly and attentive. Many good locations to eat nearby. Readily accessible to the Metro.

6

Osvaldo

12 Jun 2023

·

Stayed 4 nights

We were in June 2023. In our room the mattress was old and when we went to bed, we noticed the springs that almost came out. The elevators show a lack of maintenance and of the three that they have in the main building, only one works. Otherwise, the staff is very professional and friendly. The problem is in the beds and the elevators. Our friends who were in another room had the same problem.

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Cleanliness

Housekeeping is consistently praised and rooms are generally very clean. A few comments mention worn or dirty corridor carpets.

Related guest reviews

10

Alla

3 Nov 2025

·

Stayed 2 nights

Clean rooms, attentive staff

10

Angela

14 May 2023

·

Stayed 2 nights

Very clean, staff was very pleasant and attentive.

6

Robert

28 Dec 2024

·

Stayed 2 nights

The hotel is ok at a cheap price but there is nothing within walking distance. Area is mixed. Hotel is updated but still feels old in communal areas which are quite scruffy. Beds average. Walls are not well sound proofed. You can hear the Neighbour’s room. Average hotel.

10

Natalie

28 Apr 2025

·

Stayed 2 nights

Great stay: clean, comfy, chic. Loved it.

10

Juan

25 Nov 2025

·

Stayed 1 night

Amazing stay!! Everyone in the front desk was very helpful and friendly. One gentleman even helped me get soda out of the vending machine at 3am!! LUCIA allowed me to check in early after a long travel on plane and taxi- upgraded my room for free on top of that!!! The cleaning was immaculate. The cleaning service lady left the room spotless everyday, i would see her in the hallway and she would offer me towels, soap, waters whatever i needed additional. Ive stayed at tons of hotels in the past but this one was perfect to say the least

10

Isabella

1 Sept 2024

·

Stayed 1 night

Had a great experience staying here; we were early for check in but they helped us get a room and everything was very clean and comfortable. Would definitely stay again

4

Luis

26 Sept 2025

·

Stayed 1 night

Light projector in bedroom feel down without touching Air conditioning was so noisy fan clannking that I had to turn it off Breakfast was full with excursions tha there were no tables Carpets were dirty in corridors and elevators not working You have to fill you bottle of water in the reception . They make you work for them One elevator was broken . You can’t charge 260eurnper night and have these standards I

10

Nuda

21 Nov 2025

·

Stayed 7 nights

This hotel was amazing! very clean and friendly staff

10

Miguel

17 May 2023

·

Stayed 5 nights

Very clean and comfortable. very friendly staff.

8

marisa

13 Feb 2026

·

Stayed 2 nights

Todo limpio y el personal muy amable y resolutivo. Tuve un problema con la calefaccion de la habitacion pero en cuanto di aviso lo solucionaron rapido. El personal del restaurante tambien estupendo, comi una ensalada muy rica. Gracias por todo.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are modern and comfortable, with many praising the beds; sizes range from compact to spacious. Some report AC noise or weak cooling and discomfort with sofa beds or pillows.

Related guest reviews

6

Sandra

25 Apr 2023

·

Stayed 2 nights

Staff was great! Hotel could use a bit of an upgrade as rooms were very noisy and kids running around until midnight screaming down the hall.

10

JORGE LUIZ

9 May 2024

·

Stayed 1 night

Excelente Hotel, bom atendimento, ótimo quarto, banheiro bom, internet eficiente, ótimo café da manhã. Tudo de bom.

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8

Suzette

27 Apr 2025

·

Stayed 1 night

Hotel was great. Sofa bed for our third person was terrible! Could not sleep on it. The regular bed was very comfortable

10

Trevor

8 Sept 2025

·

Stayed 1 night

Very nice hotel. Well kept. Room was larger than your average hotel room. Big bathroom. Bath towel where big and very soft. The toiletries where high quality.

8

Mark

19 Feb 2025

·

Stayed 1 night

Lovely welcome and a room upgrade on arrival. Room was on a high floor with views into the distance. The room was spacious and clean. Like many hotels the light switches are unfathomably far away from the bed! The air con didn’t seem to cool the room but there were openable windows. And there were no USB sockets by the bed. But there was able free water and some snacks and the TV was able to Cast content from the phone. The hotel is in Retiro and not very central but great for a quick journey to the airport and close (12 mins walk) to a massive supermarket to stock up on Spanish goodies.

10

JORGE LUIZ

15 May 2024

·

Stayed 2 nights

Excelente Hotel, local tranquilo, boas opções de refeição, quarto confortável, banheiro bom. Internet eficiente. Bons produtos de higiene no banheiro. Café da manhã muito bom.

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4

Israel

27 Apr 2025

·

Stayed 2 nights

Lo peor es que las ventanas no se pueden abrir, fuimos en abril y para no morirte de calor por la noche tienes que poner el aire acondicionado, que hace mucho ruido para dormir. Asi que es elegir entre aire o sudar.

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10

Terri

1 Dec 2025

·

Stayed 1 night

Room was wonderful and the bed was super comfortable!. Staff was friendly.

8

Paul Joseph

6 Jan 2026

·

Stayed 5 nights

The hotel was fine overall. It is a bit further away from the city centre; however, if you use the metro or take taxis, getting around is easy. The room was relatively small, so it could feel quite cramped at times, but it was manageable for the five days we stayed. The pillows could be better, as they were very soft and only one was provided per person. The bed was also a little bit uncomfortable.

10

Adrijana

1 Mar 2025

·

Stayed 2 nights

Very confortable Stay. Staff friendly and helpful. Close to the retiro park. Bed very comfortable and large.

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Service

Service is a clear strong point: staff are friendly, efficient, and often provide early check-in, upgrades, and helpful guidance. Luggage storage was accommodated for split stays.

Related guest reviews

10

Hilary

16 Sept 2025

·

Stayed 4 nights

The staff were lovely throughout my stay - helpful, efficient, and friendly. Everywhere was clean and well-run, and the breakfasts were excellent! The hotel is in a quiet road, so no trouble getting a good night's sleep. I look forward to returning for another stay.

10

Saif

13 Jan 2026

·

Stayed 2 nights

Super personale ved receptionen, som hjalp med alt – også early check-in. Deres fitnessrum kan godt forbedres, men ellers var alt godt for et 2-dages ophold.

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10

Marina

26 Feb 2026

·

Stayed 1 night

Check in cordial, nos foi ofertado upgrade para quarto de categoria bastante superior e com espumante cortesia no quarto.

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10

Juan

25 Nov 2025

·

Stayed 1 night

Amazing stay!! Everyone in the front desk was very helpful and friendly. One gentleman even helped me get soda out of the vending machine at 3am!! LUCIA allowed me to check in early after a long travel on plane and taxi- upgraded my room for free on top of that!!! The cleaning was immaculate. The cleaning service lady left the room spotless everyday, i would see her in the hallway and she would offer me towels, soap, waters whatever i needed additional. Ive stayed at tons of hotels in the past but this one was perfect to say the least

10

Cristhian Alexander

5 Nov 2025

·

Stayed 3 nights

Gran atención y me han permitido dejar mi equipaje previo al CheckIn.

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10

Gerald

31 Oct 2025

·

Stayed 2 nights

did not eat breakfast The place was great location, kindness, friendly staff, all of it top

10

Cristhian Alexander

5 Nov 2025

·

Stayed 3 nights

Tuve dos estadías separadas por unos días y me permitieron dejar mi equipaje grande durante los días que no estuve hospedado

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10

Richard

31 Mar 2024

·

Stayed 2 nights

The hotel staff is amazing starting with freddy at the front desk ready to help and give you directions and advice to stroll around Madrid. The rooms are beautiful and clean everything is very nice . Restaurant crew helpful and polite great breakfast. For a drink or a snack go to the cafeteria great crew too.

10

Elizabeth

15 Jun 2023

·

Stayed 1 night

Excellent hotel and very nice staff

10

Alvi

28 Aug 2025

·

Stayed 1 night

Excellent service from all staff throughout our whole stay. Extra ice and towels are available upon request. Directions to old town is very clear from staff. Speak good english

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Location

Quiet residential setting near El Retiro, with metro and buses making it easy to reach central attractions. Not right in the city center, so walks can be longer but many appreciate the peaceful nights.

Related guest reviews

10

Nan

20 Sept 2025

·

Stayed 3 nights

Was perfect. Much less expensive than in the old town, but either a 15 minute walk or 10 euro cab to old town. Well worth it!

10

anne-marie

31 Oct 2025

·

Stayed 2 nights

Good place to stay away from city center but close enough to walk to sights

10

Peter

20 Apr 2025

·

Stayed 1 night

The bed was very comfortable and location is in a quiet residential area

10

Ghazaleh

11 Jun 2022

·

Stayed 1 night

Location: was really good; near Retiro park, very close to a metro station (5 min walk), we liked how it was away from centre and we could get a peaceful sleep at night. Breakfast: delicious, great variety, good service. Room: clean, renovated rooms, quiet, Staff: professional front desk, friendly housekeeping staff. Overall: very good, recommend it and would come back.

10

louis marie

30 Apr 2025

·

Stayed 4 nights

Hôtel pratique et proche du centre en traversant le parc du Retiro. Personnel très sympathique Une bonne adresse pour visiter Madrid

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10

Mr Michael

27 Oct 2025

·

Stayed 2 nights

Good hotel with easy access to city centre

10

Juan

27 Jun 2023

·

Stayed 2 nights

Great place to stay with easy access to all public transportation

8

Laura

11 Jun 2025

·

Stayed 1 night

Hotel cómodo cerca del parque del retiro

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10

Kenneth

7 Oct 2024

·

Stayed 4 nights

Hotel stay was great. Location was excellent. Bar staff were friendly and attentive. Many good locations to eat nearby. Readily accessible to the Metro.

10

Adrijana

1 Mar 2025

·

Stayed 2 nights

Very confortable Stay. Staff friendly and helpful. Close to the retiro park. Bed very comfortable and large.

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Dining

Breakfast is widely regarded as tasty and varied. At busy times, guests report limited items or difficulty finding tables.

Related guest reviews

10

JORGE LUIZ

9 May 2024

·

Stayed 1 night

Excelente Hotel, bom atendimento, ótimo quarto, banheiro bom, internet eficiente, ótimo café da manhã. Tudo de bom.

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10

Carolyn

21 May 2023

·

Stayed 1 night

I loved the shower and breakfast bar.

10

Hilary

16 Sept 2025

·

Stayed 4 nights

The staff were lovely throughout my stay - helpful, efficient, and friendly. Everywhere was clean and well-run, and the breakfasts were excellent! The hotel is in a quiet road, so no trouble getting a good night's sleep. I look forward to returning for another stay.

10

Karanvir

17 Nov 2024

·

Stayed 4 nights

Good hotel and staff. Excellent breakfast. We got an upgrade because we were an IHG member. Thanks.

10

Tommaso

29 Nov 2025

·

Stayed 1 night

Tutto perfetto, posizione comodissima, struttura nuova e colazione ottima. Tornerò sicuramente!

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10

Paul

29 Dec 2024

·

Stayed 2 nights

Excelente buen desayuno céntrico

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6

Roberto

1 Jul 2023

·

Stayed 1 night

El hotel está bien, quizás el precio algo elevado para lo que obtienes. El desayuno bastante escaso y limitado de opciones. Si coincides en momentos donde haya mucha gente es muy probable que falten muchas cosas.

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10

Marcia

20 May 2024

·

Stayed 3 nights

Nice property and good value. Breakfast was included and had plenty of options. Our room had a mini fridge and kettle, which were both useful to us. The toiletries were very nice.

10

JORGE LUIZ

15 May 2024

·

Stayed 2 nights

Excelente Hotel, local tranquilo, boas opções de refeição, quarto confortável, banheiro bom. Internet eficiente. Bons produtos de higiene no banheiro. Café da manhã muito bom.

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4

Luis

26 Sept 2025

·

Stayed 1 night

Light projector in bedroom feel down without touching Air conditioning was so noisy fan clannking that I had to turn it off Breakfast was full with excursions tha there were no tables Carpets were dirty in corridors and elevators not working You have to fill you bottle of water in the reception . They make you work for them One elevator was broken . You can’t charge 260eurnper night and have these standards I

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5 $289	6 $221	7 $378
8 $418	9 $153	10 $136	11 $198	12 $309	13 $191	14 $236
15 $163	16 $199	17 $230	18 $199	19 $132	20 $236	21 $171
22 $169	23 $173	24 $201	25 $199	26 $199	27 $215	28 $218
29 $98	30 $115

Su	Mo	Tu	We	Th	Fr	Sa
		1 $150	2 $112	3 $94	4 $149	5 $203
6 $168	7 $118	8 $109	9 $108	10 $112	11 $133	12 $177
13 $112	14 $93	15 $141	16 $165	17 $165	18 $123	19 $169
20 $91	21 $132	22 $124	23 $141	24 $149	25 $161	26 $168
27 $134	28 $161	29 $157	30 $190	31 $213

voco Madrid Retiro by IHG

Prices for voco Madrid Retiro by IHG

Monthly average prices

About this property

Location

Room options

Premium Room

Suite, 1 King Bed with Sofa Bed

Standard Room, 1 Queen Bed

Suite, 1 Twin Bed (Madrid)

Standard Room

Premium Room, 1 King Bed

Standard Room, 2 Twin Beds

Premium Room, 2 Twin Beds

Guest reviews of voco Madrid Retiro by IHG

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about voco Madrid Retiro by IHG

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