Is parking available at the property?

Self parking is available on-site for a fee of EUR 25 per night.

What type of breakfast is offered and what are the serving hours?

Continental breakfast is served on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee of approximately EUR 20 per person.

Does the property allow pets?

Pets are allowed at the property with a fee of EUR 25 per pet, per day. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM to 11:59 PM, and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request and may incur additional charges.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details about room accessibility are not provided.

What is the location of the property in relation to key landmarks?

The hotel is located in the heart of Madrid, within a 15-minute walk of Bernabéu Stadium and Paseo de la Castellana. It is 2.4 miles from Gran Via and 3.2 miles from the National Prado Museum.

Does the property have a swimming pool?

Yes, there is a seasonal outdoor pool available, open from August 1 to September 15, with access from 10:00 AM to 8:00 PM.

What are the policies for guests staying with children?

Children 2 years old and younger can stay for free when occupying the parent or guardian's room using existing bedding.

NYX Hotel Madrid by Leonardo Hotels

Average nightly price at NYX Hotel Madrid by Leonardo Hotels by month, last 12 months (USD)
Month	Average price
January	US$164
February	US$165
March	US$185
April	US$211
May	US$208
June	US$197
July	US$113
August	US$91
September	US$257
October	US$263
November	US$231
December	US$190

What guests think

NYX Hotel Madrid by Leonardo Hotels draws praise for its handy location near Santiago Bernabéu and metro links, modern vibe, and generally clean spaces, while feedback frequently notes very small, dim rooms and mixed experiences with service.

The rooftop pool and bar are popular but small and can feel crowded or occasionally closed. Breakfast is often rated highly, though some find menu options limited, pricey, or repetitive. Expect a convenient base with a lively atmosphere, compact rooms, and service that can range from warm to uneven.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The rooftop pool and bar are a highlight but small, often feel crowded, and are sometimes closed; bar staffing can be thin, and parking is tight. Family-friendly touches like games are appreciated.

Related guest reviews

10

Ole

25 Jun 2025

·

Stayed 3 nights

Been here before,but not when the pool area had been open. It made a huge difference. That area is so cozy and relaxed and the service was excellent 👌. Pool is small but fine for relaxing in - not so much for swimming. Loved it. Breakfast is very nice and so was dinners. I'm only missing a gym, then they have it all 💪.

10

Brenda

18 Jul 2025

·

Stayed 3 nights

Loved the hotel. Roof top pool and cocktail bar were lovely! We enjoyed our stay and it was was close to metro for trips to the City. Definitely be back.

2

IMRAN

12 Aug 2025

·

Stayed 2 nights

Over capacity pool and roof top also rooms are overlooking some type of housing complex with an empty ugly space. Pool bar was packed! An employee was testing me the pool water three times with an extremely concerned look on his face, which made me tell my family that we are going to leave the hotel immediately. I checked out 30 minutes after I checked in I do not recommend this place. Also, they refused to refund me any of my money. I paid for two nights and I did not stay one minute in the room.

8

Kevin

18 Apr 2025

·

Stayed 2 nights

Not enough bar staff

8

Marco

12 Aug 2025

·

Stayed 2 nights

Very nice hotel with several services , just the swimming pool was really overcrowded and no space available

10

mary

21 Aug 2024

·

Stayed 2 nights

The rooftop pool and bar were great.

10

Teresa

24 Jul 2025

·

Stayed 4 nights

Within 10mins to Madrid Football Stadium. Taxi into Gran Via. Shopping street one block over. Taxi rank outside hotel. Child friendly football table, games machine. Some nights a sweet cart out. Rooms clean, hotel really clean, staff friendly. Swimming pool small but very nice roof top area and dip pool. Disability friendly

8

Ricardo harry

1 Jul 2023

·

Stayed 1 night

Todo muy bien,pero el garaje muy estrecho mucho cuidado

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10

Sharon

6 Jun 2025

·

Stayed 2 nights

Quiet hotel with a convenient roof top pool

8

James

2 Jun 2025

·

Stayed 3 nights

Lovely hotel and rooftop bar, near to the underground station and easy to get to from the Airport. Staffing levels were poor in the bars, but if you are not in a rush the cocktails are lovely

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Cleanliness

Many guests found rooms and public areas clean, but there are recurring comments about dusty rooms, worn or dirty carpets, and occasional pool or bar-area cleanliness lapses.

Related guest reviews

10

Sophia

29 Oct 2025

·

Stayed 1 night

Clean room & amenities

8

Audrie

25 Oct 2025

·

Stayed 5 nights

The room was clean and enjoyed our stay in Madrid.

4

Ranabir

26 Oct 2025

·

Stayed 3 nights

Room was extremely small. We booked a room for 3 people. There was no place even to open a suitcase. Carpet was quite aged and dirty. Other than that it was an ok hotel.

8

Lucy

27 Jul 2025

·

Stayed 2 nights

Great location for Bernabeu, shops and restaurants. Skybar was lovely although hard to find any shade if you wanted it. Room was comfortable and breakfast brilliant. Only downside was the room was a bit dusty.

8

Alexandra

15 Jun 2022

·

Stayed 4 nights

Schönes Hotel, gute Lage, Poolbereich leider sehr unordentlich und nicht sauber

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8

Ipek

2 Oct 2023

·

Stayed 3 nights

I stayed in NYX Madrid for 3 nights. I was aware that it was quite distant to the city center; but it was also very convenient to transfer via metro lines. The staff was kind and the breakfast was impressive. However; I have selected an economy room. There was a bed, alittle coffee table and a chair. It was it. There was no space, which means it was quite small. Another thing is the room was not vacuumed entirely, it might be better to have a better cleaned wall corner and the carpet under the bed.

6

Jesper Astrup

20 Jul 2025

·

Stayed 8 nights

Lille gåtur til metro. Mange butikker og restauranter i området. Man kan købe mad i baren, som er virkelig lækkert/smager godt. Ca. 15 min. i Uber/taxa fra lufthavn. Morgenmaden - lækkert. Meget varieret, så noget til alles smag. Personalet på hele hotellet er meget venlige og hjælpsomme. Lille køleskab på værelset. Hver dag er der i et tidsrum en vogn i forhallen med slik, som er gratis. Poolen har en ok størrelse, men trænger til at blive renset. Sengene er meget hårde. Eneste grund til at vi desværre ikke vender tilbage til dette hotel.

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10

Jose

10 Nov 2025

·

Stayed 1 night

Nice property. Clean and quiet.

8

Gregorio

17 May 2024

·

Stayed 3 nights

Place was great, love the inside front of the Hotel. Needs to get the smell of smoke of the carpet and in elevator. About a 12-15 min walk to the Bernabeu (loved it). The attention in the bar was great. Quick Suggestion, if you like to connect with the culture., visit the small businesses surrounding the area… it’s priceless

10

Genevieve

2 Oct 2024

·

Stayed 3 nights

We visited with our two year old and loved how close the hotel was to Santiago Bernabeu and also El Cortez Ingles shopping centre. The hotel was clean and very cool decor-we didnt get to use the pool but we checked out the rooftop and loved it. Great stay

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Rooms

Modern decor and comfortable beds, but many reviews describe very small, dim rooms with limited storage or workspace; some mention thin walls and cramped triples or sofa beds.

Related guest reviews

2

Elie

7 Aug 2024

·

Stayed 2 nights

Les murs qui séparent les chambres sont tres fins. On entend tout...Pas de pression de l'eau dans la douche

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6

Yi

8 Apr 2025

·

The reason I booked it is it is close to the football stadium. The room is clean and staff is good. But the room is way too small for our 3 people. It doesn’t even have a table for my laptop. The space is too small for our luggage.

6

Alastair

15 Dec 2024

·

Stayed 2 nights

Staff were very welcoming and friendly, spoke very good English Room was smaller than I expected and the bathroom/toilet room very tight Shower was a great size

6

TAKURO

13 Jun 2023

·

Stayed 1 night

Room is too small. Too dark and no enough lighting. There is window, but facing corridor, so have to close the curtain.

8

Artem

11 Oct 2025

·

Stayed 2 nights

Great location The room was way too small

8

Marcos

6 Jul 2023

·

Stayed 1 night

El hotel en general me ha gustado. Defectos que le veo es que las habitaciones son muy pequeñas, eso que como gentileza del hotel nos dieron una más grande, no quiero saber cómo sería una normal, y el baño que no tiene mampara, tiene una cortina que al ducharte mojas mitad del suelo del baño.

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8

Bernard

3 Sept 2024

·

Stayed 2 nights

I enjoyed my stay as I was in a quiet, clean comfortable room - my criteria for a good stay. My room was tiny but I knew that when I checked in. I was just so grateful to be able to check in at 10:30AM (well ahead of normal check in time) as I had just landed in Madrid with little to no sleep on my flight. I found the staff to be accommodating and helpful. The hotel is near the Nuevo Ministerios area but still is about a 10 minute walk from the nearest metro. I would stay here again but would insist on a larger room next time.

4

Leighton

2 Dec 2024

·

Stayed 2 nights

Room had poor lighting and generally the room felt of poor quality. I would not stay again.

6

Sarah Louise

21 Feb 2024

·

Stayed 1 night

The room was clean enough and the bed was comfortable. The hotel is conveniently located. However, the room was very small for what I paid. I paid 150 euros for one night and was given one of the smallest rooms in the hotel, you could barely walk in that room.

8

Luke

11 Aug 2025

·

Stayed 2 nights

This is a nice hotel. We stayed in a family room however it was quite small and the pull out bed was not comfortable at all. It’s in a good location. One of the staff were extremely rude which was disappointing as the rest appeared very respectful.

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Service

Service ranges from very friendly and helpful to unwelcoming, with repeated complaints about rude reception and slow bar service; occasional booking or room-type mix-ups reported.

Related guest reviews

10

NORMA

21 Jul 2025

·

Stayed 1 night

Excellent service

10

Jose delfin

3 Nov 2023

·

Stayed 1 night

Personal muy agradable muy buena ubicacion acogedor recomendable 100*100

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8

Nicholas

9 Sept 2025

·

Stayed 2 nights

Decent location (10 minute walk from the nearest subway station which could get you to the main sights in around 15/20 minutes). Plenty of bars and restaurants around the hotel so getting some food and drinks was never a problem. Our room was clean and comfortable. However, we were not given the room we booked and paid for. We booked a double and were given two single beds pushed together. When we (politely) raised this with the woman on reception, her response was very rude and unhelpful. We were simply told it was tough luck and the double we had booked had been given to someone else. Our experience generally with hotel staff was poor: the majority were disinterested and surly. Breakfast at the hotel was expensive, so we nipped out to to a local bakery/cafe for some pastries and coffee, which was perfectly adequate. I wouldn't return purely because of the unpleasant staff.

10

Janeth

9 Jun 2024

·

Stayed 5 nights

Excellent customer service and beautiful property! Conveniently located close to plenty of restaurants and stores which were all walking distance. Highly recommended!

6

Doreen

30 Sept 2024

·

Stayed 9 nights

First time staying at NYX, I can only state that the location was quite convenient. With respect to the front desk staff, Jorge was amazing tried to accommodate the best he could. However, with respect to the rooms, very small and the cleaning staff was quite careless. I was moved to another room trying to be more comfortable, I had left by mistake my diabetes medication in the fridge and when I went back it was nowhere to be found. Not the best experience quite pricy paid a lot for this stay at this Hotel not worth it.

10

Samantha

18 Jun 2023

·

Stayed 1 night

Staff were great and accommodated all our needs during our short stay, good food and drinks as well. We would definitely come back!

10

Nilson David

23 May 2024

·

Stayed 1 night

I had a fantastic stay at your hotel! The staff were exceptionally friendly and attentive, the room was clean and comfortable, and the amenities were top-notch. I particularly enjoyed the breakfast buffet. Thank you for making my stay so pleasant. I look forward to returning!

4

Cynthia

5 Jan 2025

·

Stayed 1 night

El hotel está bien, céntrico sin embargo Llegamos el sábado 4 sobre las 19:00 El personal de recepción, una chica joven nada amable parecía que le incomodaba la llegada de huéspedes. Después de viajar para llegar a Madrid es desagradable una recepción así, cero amabilidad en esa mujer. Felizmente solo reservamos una noche. El único amable del hotel el chico del bar.

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6

Vladlen

31 Aug 2025

·

Stayed 1 night

Hotel is ok, receptionists need to smile more and make people feel more welcoming.

6

Mohamed

13 Jul 2025

·

Stayed 2 nights

The hotel was nice very lively but needs a little tlc in the rooms Front desk staff not helpful they seemed bothered when you would ask questions about where to find something or recommendations

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Location

Convenient for Santiago Bernabéu and close to metro, shops, and restaurants; not central but easy to reach main sights and generally quiet and safe.

Related guest reviews

10

JOSUE GIOVANNI

21 Sept 2025

·

Stayed 8 nights

Excellent option to stay near Santiago Bernabeu stadium.

8

Callum

15 Feb 2026

·

Stayed 3 nights

Nice clean room, slightly out of the city centre however good transport links surrounding and very quiet at night

10

Christopher

3 Oct 2025

·

Stayed 2 nights

Everything I expected and needed. Very walkable, clean spacious rooms with good dining options near by and close enough to public transit.

10

Greg

21 Jan 2025

·

Stayed 2 nights

Trip was solely for a trip to see Real Madrid. The hotel is ideally located for a visit to Santiago Bernabéu. Close to metro stations for access into Madrid centre

10

Mark

18 Feb 2025

·

Stayed 3 nights

Clean, quiet hotel, nice bar. 10min walk from Nuevos Ministerios metro stop, and another 5 min walk the other direction to Alvarado metro station, so you can pretty much get anywhere you need to. Excellent food available on C. de Bravo Murillo, Mercado de Maravillas was a highlight for me.

8

Benjamin

6 Apr 2024

·

Stayed 3 nights

Accueil et propreté impeccable, l hôtel est situé au nord de Madrid dans un quartier plutôt calme. La Station de métro à 200 permet de rejoindre le centre ville sans changements.

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10

Vicky

16 Nov 2023

·

Stayed 3 nights

Great location for the Bernabeu stadium and metro links for exploring the city. Lovely hotel with clean comfortable rooms and friendly helpful staff

8

Mert

6 Oct 2025

·

Stayed 2 nights

Die Lage ist sehr gut für Fussball Stadion von Real Madrid. In der nähe hat es Bäckerein und auch Einkaufsmöglichkeiten.

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6

Maria F

9 Sept 2023

·

Stayed 6 nights

It’s a nice place, far from central Madrid.

8

Sidney Ribeiro

17 May 2025

·

Stayed 3 nights

O hotel tem uma localização excelente, longe de pontos turístico mas com metrô bem perto. Muitos restaurantes nas aproximações. Ponto negativo são os quartos muito escuros. Pra mulheres se maquiar muito ruim. Café da manhã ok, bem repetitivos. Staff não muito amistosa .

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Dining

Breakfast is widely praised for quality and variety, but some find it expensive or repetitive; bar drinks are popular while food and menu breadth receive mixed feedback.

Related guest reviews

8

Ginevra

7 Jan 2026

·

Stayed 4 nights

Room and staff were great. I think the menu options in the downstairs restaurant could be improved (pizza was not good) Breakfast was very good. Ok value for price.

8

Alexander

22 Oct 2025

·

Stayed 1 night

Good Hotel with appealing interior and exceptional breakfast. Rooms are clean and cozy (linen, sheets mattress) , bathroom is clean too, yet needs some refurbishment as it shows signs of wearing.

6

Jesper Astrup

20 Jul 2025

·

Stayed 8 nights

Lille gåtur til metro. Mange butikker og restauranter i området. Man kan købe mad i baren, som er virkelig lækkert/smager godt. Ca. 15 min. i Uber/taxa fra lufthavn. Morgenmaden - lækkert. Meget varieret, så noget til alles smag. Personalet på hele hotellet er meget venlige og hjælpsomme. Lille køleskab på værelset. Hver dag er der i et tidsrum en vogn i forhallen med slik, som er gratis. Poolen har en ok størrelse, men trænger til at blive renset. Sengene er meget hårde. Eneste grund til at vi desværre ikke vender tilbage til dette hotel.

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10

olivier

14 Jul 2025

·

Stayed 2 nights

Hôtel très bien situé, à 5 minutes de la ligne 1 et 15 minutes à pied de la ligne 8 ( pour l’aéroport). Personnel très sympathique, notamment Jennifer a l’accueil. Chambre propre et spacieuse (même à 3 personnes). Petit déjeuner buffet tout à fait correct. Pas vraiment de restaurant, mais on peut manger des snacks (pizza, sandwich chauds et frites…) le soir (comme toute la journée).

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8

James

2 Jun 2025

·

Stayed 3 nights

Lovely hotel and rooftop bar, near to the underground station and easy to get to from the Airport. Staffing levels were poor in the bars, but if you are not in a rush the cocktails are lovely

8

Sidney Ribeiro

17 May 2025

·

Stayed 3 nights

O hotel tem uma localização excelente, longe de pontos turístico mas com metrô bem perto. Muitos restaurantes nas aproximações. Ponto negativo são os quartos muito escuros. Pra mulheres se maquiar muito ruim. Café da manhã ok, bem repetitivos. Staff não muito amistosa .

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6

Adriana

22 May 2024

·

Stayed 4 nights

Small hotel, pool area is not very nice, under construction, cold pool, drinks at bar are delicious but very expensive. Food is not so good. Front desk is very rude!

10

Laura

25 Jul 2025

·

Stayed 4 nights

Fantastic hotel with lovely accommodating staff. Well placed to get to all the places that we wanted to go. Amazing breakfast

6

Aashiv

23 Aug 2024

·

Stayed 4 nights

Good location if you're going to Real Madrid Stadium otherwise choose elsewhere. Dark rooms, terrible carpets. Look worn and horrible to stand on and look at. Bath tub had stains. Wood work needs retouching. Bar was nice and glitzy. Breakfast was nice and full of options.

10

Hugo

25 Apr 2025

·

Stayed 1 night

Great breakfast

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5 $203	6 $166	7 $351
8 $212	9 $126	10 $171	11 $233	12 $189	13 $193	14 $215
15 $109	16 $184	17 $246	18 $224	19 $175	20 $219	21 $223
22 $103	23 $163	24 $534	25 $211	26 $168	27 $176	28 $176
29 $100	30 $150

Su	Mo	Tu	We	Th	Fr	Sa
		1 $176	2 $168	3 $106	4 $143	5 $534
6 $152	7 $139	8 $123	9 $139	10 $210	11 $165	12 $161
13 $101	14 $131	15 $135	16 $131	17 $534	18 $135	19 $144
20 $97	21 $105	22 $106	23 $106	24 $126	25 $142	26 $170
27 $172	28 $160	29 $161	30 $173	31 $237

NYX Hotel Madrid by Leonardo Hotels

Prices for NYX Hotel Madrid by Leonardo Hotels

Monthly average prices

About this property

Location

Room options

Comfort Room

Economy Double Room

Superior Double Room

Comfort Triple Room

Guest reviews of NYX Hotel Madrid by Leonardo Hotels

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about NYX Hotel Madrid by Leonardo Hotels

Prices for upcoming dates

Business details