Gran Versalles
US$224
/ night
Avg. for November
Prices for Gran Versalles
Select dates to see prices and availability
US$224
/ night
Avg. for November
Monthly average prices
Nightly prices at Gran Versalles average US$161 in the cheapest month (August) and US$339 in the most expensive month (May), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$166 |
| February | US$177 |
| March | US$214 |
| April | US$294 |
| May | US$339 |
| June | US$279 |
| July | US$163 |
| August | US$161 |
| September | US$337 |
| October | US$321 |
| November | US$224 |
| December | US$191 |
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Nov · US$224
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Most expensive: May (~US$339)
Cheapest: August (~US$161)
About this property
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and discounted use of a nearby fitness facility.
Amenities
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and discounted use of a nearby fitness facility.
Business amenities
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Dining
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7 AM to 10 AM for a fee.
Rooms
Make yourself at home in one of the 137 guestrooms featuring minibars and Smart televisions. Flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Location
A stay at Hotel Gran Versalles places you in the heart of Madrid, within a 15-minute walk of Gran Via and Paseo de la Castellana. This hotel is 1.2 mi (1.9 km) from El Retiro Park and 1.5 mi (2.4 km) from National Prado Museum.
What's nearby
Paseo de la Castellana(0.3 Miles)
Plaza de Olavide(0.5 Miles)
Plaza de Colon(0.5 Miles)
Plaza de Chueca(0.5 Miles)
El Corte Inglés(0.6 Miles)
National Archaeological Museum(0.6 Miles)
ABC Serrano(0.7 Miles)
Calle de Alcalá(0.8 Miles)
Gran Via(0.8 Miles)
Casino Gran Via(0.8 Miles)
Comillas Pontifical University(0.8 Miles)
Círculo de Bellas Artes(0.8 Miles)
Paseo del Prado(0.9 Miles)
Plaza de Cibeles(0.9 Miles)
Preciados Street(0.9 Miles)
The preferred airport for Hotel Gran Versalles is Adolfo Suarez Madrid-Barajas Airport (MAD)(8.3 Miles)
Parking
Non-smoking rooms
Business centre
Room service
Tour desk
Dry cleaning
Location
Covarrubias, 4, Trafalgar, Madrid, Spain
Paseo de la Castellana (0.3 Miles)
Plaza de Olavide (0.5 Miles)
Plaza de Colon (0.5 Miles)
Plaza de Chueca (0.5 Miles)
El Corte Inglés (0.6 Miles)
National Archaeological Museum (0.6 Miles)
Room options
6
Deluxe Room
Room details
1 Large Double Bed
2 Single Beds
Sleeps 2
205 ft²
Air ConditioningHeatingWi-Fi (Free)
8
Superior Double Room
Room details
1 Large Double Bed
Sleeps 2
204 ft²
Air ConditioningHeatingWi-Fi (Free)
5
Basic Double Single Room
Room details
1 Double Bed
Sleeps 2
129 ft²
Air ConditioningHeatingWi-Fi (Free)
Guest reviews of Gran Versalles
8.6
Fabulous
Based on 4,735 verified reviews
Who stays here?
Business
17%
Couple
46%
Family
17%
Group
13%
Solo
6%
What guests think
AI-generated summary based on recent guest reviews
At Gran Versalles, travelers highlight the central, metro-adjacent location, generally clean, comfortable rooms, and a popular, varied breakfast, while feedback on service, room noise, and missing in‑room extras like kettles or tissues is more mixed.
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What guests think
At Gran Versalles, travelers highlight the central, metro-adjacent location, generally clean, comfortable rooms, and a popular, varied breakfast, while feedback on service, room noise, and missing in‑room extras like kettles or tissues is more mixed.
Some wings require stairs to reach elevators or the breakfast room, and a few guests encountered renovation or construction noise. Room quality ranges from spacious and modern to compact or dated, with several reports of thin walls, street sounds, slamming doors, and occasionally weak or faulty air conditioning. Overall, expect a practical base with straightforward facilities for exploring Madrid.
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AI-generated summary based on recent guest reviews
Facilities
On-site features are straightforward; some wings involve stairs to reach elevators or the breakfast room, and a few stays coincided with renovations. Elevators are described as small and warm in summer, and there is no gym.
Related guest reviews
8
Rodrigo
6 Feb 2026
·
Stayed 5 nights
O quarto é bem decorado e confortável. O hotel está em reforma! Depois de uma conversa nos colocaram em uma ala que praticamente não se houve barulho. O hotel é muito bem localizado.
O quarto é bem decorado e confortável. O hotel está em reforma! Depois de uma conversa nos colocaram em uma ala que praticamente não se houve barulho. O hotel é muito bem localizado.
6
Marko J.A.
9 Jul 2025
·
Stayed 7 nights
The property is clean, but the elevators are very small and very hot during the summer. The cafeteria rea is very small, seems more like a 3 star than a 4 star hotel
The property is clean, but the elevators are very small and very hot during the summer. The cafeteria rea is very small, seems more like a 3 star than a 4 star hotel
8
jorge fernando
1 Aug 2024
·
Stayed 4 nights
El hotel tiene dos bloques, el mas antiguo que fue el que nos asignaron no está al ismo nivel, de manera que hay que bajar escaleras desde el elevador para llegar al lobby
El hotel tiene dos bloques, el mas antiguo que fue el que nos asignaron no está al ismo nivel, de manera que hay que bajar escaleras desde el elevador para llegar al lobby
6
Darrell
17 Nov 2025
·
Stayed 3 nights
Room was clean. Staff were friendly. Hotel bar was ok. There was a lovely little local (non tourist) bar 5 minute walk from the hotel (bar Mual).
Room was clean. Staff were friendly. Hotel bar was ok. There was a lovely little local (non tourist) bar 5 minute walk from the hotel (bar Mual).
8
SALVADOR ANTONIO
24 Jan 2024
·
Stayed 2 nights
No me gustó la habitación que me dieron la última vez, difícil de acceder con maletas
No me gustó la habitación que me dieron la última vez, difícil de acceder con maletas
6
Mohamed
28 May 2024
·
Stayed 7 nights
This is really a 3.5 hotel and striving to be a 4 star hotel, location is great and one side of the hotel is renovated but the other half is not! Make sure you request the new rooms!
This is really a 3.5 hotel and striving to be a 4 star hotel, location is great and one side of the hotel is renovated but the other half is not! Make sure you request the new rooms!
6
Ricardo
2 Jun 2025
·
Stayed 3 nights
Estaba en remodelación
Estaba en remodelación
8
Raquel
13 Feb 2024
·
Stayed 2 nights
Las instalaciones de las habitaciones y el Lobby están muy bien y muy limpio todo. Donde se sirve el desayuno hace tanto calor que me entro angustia, desde luego no recomiendo coger la opción del desayuno. Tuve que reclamar que me enviasen las facturas y tuvimos un incidente con una de las personas de la empresa que se tuvo que ir antes, desde la plataforma de Hotels nos decían que podíamos cancelar sin cargo esa noche que lo dijésemos al hotel. Desde el hotel nos decían que no era posible, si no reciben por escrito desde la plataforma Hotels, al final no conseguimos que se cancelará la noche y lo que hicimos es que se quedará otro compañero de la empresa esa noche. Le intentaron cargar el consumo del minibar que ya estaba pagado por el primer ocupante, no creo que fuera mala fe, sino simplemente desorganización.
Las instalaciones de las habitaciones y el Lobby están muy bien y muy limpio todo. Donde se sirve el desayuno hace tanto calor que me entro angustia, desde luego no recomiendo coger la opción del desayuno. Tuve que reclamar que me enviasen las facturas y tuvimos un incidente con una de las personas de la empresa que se tuvo que ir antes, desde la plataforma de Hotels nos decían que podíamos cancelar sin cargo esa noche que lo dijésemos al hotel. Desde el hotel nos decían que no era posible, si no reciben por escrito desde la plataforma Hotels, al final no conseguimos que se cancelará la noche y lo que hicimos es que se quedará otro compañero de la empresa esa noche. Le intentaron cargar el consumo del minibar que ya estaba pagado por el primer ocupante, no creo que fuera mala fe, sino simplemente desorganización.
8
Alison
11 Oct 2023
·
Stayed 3 nights
Reception staff were helpful and friendly. If you stay at this hotel, be aware that one portion of the hotel, there are 15 marble steps that you have to haul your luggage up to get to the elevator on Floor zero. We were not aware of this and no offer of a bell hop. The other part of the hotel has elevators at reception level, so hope you can get a room on that side! Also no elevator down to the breakfast buffet so we saw people carrying strollers down and up. The room was lovely and clean. The hotel was very close to the Metro, a lovely plaza with many restaurants and shopping. The buffet had a wide variety of breakfast and lunch food. Coffee machine coffee was ok, not great. Lobby is nicely decorated, great bathroom and comfortable seating. We felt it was worth the price.
Reception staff were helpful and friendly. If you stay at this hotel, be aware that one portion of the hotel, there are 15 marble steps that you have to haul your luggage up to get to the elevator on Floor zero. We were not aware of this and no offer of a bell hop. The other part of the hotel has elevators at reception level, so hope you can get a room on that side! Also no elevator down to the breakfast buffet so we saw people carrying strollers down and up. The room was lovely and clean. The hotel was very close to the Metro, a lovely plaza with many restaurants and shopping. The buffet had a wide variety of breakfast and lunch food. Coffee machine coffee was ok, not great. Lobby is nicely decorated, great bathroom and comfortable seating. We felt it was worth the price.
10
Diego
27 Mar 2025
·
Stayed 7 nights
Boa localização, quarto grande e confortável, café da manhã bom mais repetitivo. Infelizmente o hotel não tem academia.
Boa localização, quarto grande e confortável, café da manhã bom mais repetitivo. Infelizmente o hotel não tem academia.
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AI-generated summary based on recent guest reviews
Cleanliness
Reviews commonly describe the hotel and rooms as clean with effective housekeeping. A few guests reported issues such as dust, poorly cleaned bathrooms, or linens.
Related guest reviews
2
Isabel
3 Mar 2023
·
Stayed 2 nights
me encontré las sabanas y colchas llenas de pelos de otra persona. Había traído un rulo de pelusas para mi abrigo, porque iba a una convención de trabajo y al ver un pelo, empecé a deshacer la cama, y estuve llenando 10 papelitos de del rulo con pelos . Baje a recepción y amablemente me ofrecieron cambiar de habitación con mi rulo en mano y una persona que me acompañaba, me encontré con la misma situación. Entiendo este establecimiento tiene un problema serio con la lavandería. Presenté una queja, para que se lo notificaran al director. Al día siguiente un empleado distinto, me comentó, que si, lo habían comentado y la respuesta había sido que ERRORES TIENE CUALQUIERA. le pregunté si consideraban un "error" tener la cama llena de pelos en DOS habitaciones( que yo viera) en un hotel de 4 estrellas y la respuesta fue SI. Que ellos tenían precisamente por limpieza una excelente reputación. Añadir a esto, que tampoco los suelos de la habitación estaban limpios, sin embargo SI el baño, menos mal. Estoy muy indignada con esta situación y mucho mas con la solución y con la soberbia que se me respondió además. No soy una persona que le guste quejarse porque SI, pero dese luego yo no volveré a este hotel.
me encontré las sabanas y colchas llenas de pelos de otra persona. Había traído un rulo de pelusas para mi abrigo, porque iba a una convención de trabajo y al ver un pelo, empecé a deshacer la cama, y estuve llenando 10 papelitos de del rulo con pelos . Baje a recepción y amablemente me ofrecieron cambiar de habitación con mi rulo en mano y una persona que me acompañaba, me encontré con la misma situación. Entiendo este establecimiento tiene un problema serio con la lavandería. Presenté una queja, para que se lo notificaran al director. Al día siguiente un empleado distinto, me comentó, que si, lo habían comentado y la respuesta había sido que ERRORES TIENE CUALQUIERA. le pregunté si consideraban un "error" tener la cama llena de pelos en DOS habitaciones( que yo viera) en un hotel de 4 estrellas y la respuesta fue SI. Que ellos tenían precisamente por limpieza una excelente reputación. Añadir a esto, que tampoco los suelos de la habitación estaban limpios, sin embargo SI el baño, menos mal. Estoy muy indignada con esta situación y mucho mas con la solución y con la soberbia que se me respondió además. No soy una persona que le guste quejarse porque SI, pero dese luego yo no volveré a este hotel.
10
Sergio
27 Oct 2025
·
Stayed 4 nights
Habitación limpia, tiendas cercanas, en general personal muy atento y servicial
Habitación limpia, tiendas cercanas, en general personal muy atento y servicial
10
roy
18 Oct 2025
·
Stayed 4 nights
Zeer goede locatie, modern hotel, ruime kamer, alles zeer net en proper, goed gevarieerd ontbijt
Zeer goede locatie, modern hotel, ruime kamer, alles zeer net en proper, goed gevarieerd ontbijt
10
Oldemar
29 Sept 2024
·
Stayed 5 nights
La limpieza de el cuarto. La atención de el personal de la recepción . Siempre amables y muy dispuestos para cualquier ayuda . Está situado en una área muy linda cerca de todo.
La limpieza de el cuarto. La atención de el personal de la recepción . Siempre amables y muy dispuestos para cualquier ayuda . Está situado en una área muy linda cerca de todo.
10
Margarita
26 Jun 2025
·
Stayed 3 nights
Good location near metro stops. Clean rooms.
Good location near metro stops. Clean rooms.
10
Victoria
29 May 2025
·
Stayed 5 nights
Excelente hotel, limpieza, comodidad, espacios amplios! Buena ubicación! Me encantó
Excelente hotel, limpieza, comodidad, espacios amplios! Buena ubicación! Me encantó
10
anna marie
2 Sept 2025
·
Stayed 1 night
Clean . Front desk was helpful . They had our breakfast ready to go for our early morning flight and had arranged a taxi for us
Clean . Front desk was helpful . They had our breakfast ready to go for our early morning flight and had arranged a taxi for us
8
Veeonica
10 Jul 2024
·
Stayed 3 nights
Una ubicación excelente. Es cómodo. Falta profundizar en la higiene, encontré mucho polvo. El desayuno más o menos y el café el más feo que probé en mi vida,es de máquina pero todas las opciones de café de la máquina el sabor es terrible , el huevo es frío y todos los días es igual . Pero se duerme bien no hay ruido al rededor solo que el sonido de la puerta es muy fuerte y no hay forma de no sentir la de los vecinos. Muy buena atención nos daban respuesta cada vez la necesitamos .
Una ubicación excelente. Es cómodo. Falta profundizar en la higiene, encontré mucho polvo. El desayuno más o menos y el café el más feo que probé en mi vida,es de máquina pero todas las opciones de café de la máquina el sabor es terrible , el huevo es frío y todos los días es igual . Pero se duerme bien no hay ruido al rededor solo que el sonido de la puerta es muy fuerte y no hay forma de no sentir la de los vecinos. Muy buena atención nos daban respuesta cada vez la necesitamos .
10
Andre
22 Aug 2024
·
Stayed 7 nights
Very clean and well presented hotel rooms slightly back from the main roads so relatively quiet at night. Convenient location within walking distance of many of the attractions of Madrid with plenty of really nice restaurants in the Plaza Santa Barbara round the corner.
Very clean and well presented hotel rooms slightly back from the main roads so relatively quiet at night. Convenient location within walking distance of many of the attractions of Madrid with plenty of really nice restaurants in the Plaza Santa Barbara round the corner.
2
Geraldine
26 Aug 2025
·
Stayed 1 night
I would not recommend staying here. The staff member who checked me in was dismissive and unhelpful. When I asked about parking, he repeatedly spoke over me and gave unclear answers instead of simply addressing my question. I also asked if the key card needed to stay in the slot for the power/AC to work. He insisted it did not, but when I got to the room, it clearly did. When I requested an extra key, he told me I could get it later instead of providing it right away, which felt unnecessarily difficult. The bathroom was not properly cleaned, which was disappointing. Most concerning, I left a watch in the room and called immediately after checking out. I was told it could not be found, but I am certain I left it there. This left me with a very negative impression. Overall, my experience was frustrating and I would suggest choosing another hotel.
I would not recommend staying here. The staff member who checked me in was dismissive and unhelpful. When I asked about parking, he repeatedly spoke over me and gave unclear answers instead of simply addressing my question. I also asked if the key card needed to stay in the slot for the power/AC to work. He insisted it did not, but when I got to the room, it clearly did. When I requested an extra key, he told me I could get it later instead of providing it right away, which felt unnecessarily difficult. The bathroom was not properly cleaned, which was disappointing. Most concerning, I left a watch in the room and called immediately after checking out. I was told it could not be found, but I am certain I left it there. This left me with a very negative impression. Overall, my experience was frustrating and I would suggest choosing another hotel.
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AI-generated summary based on recent guest reviews
Rooms
Rooms are generally comfortable, with sizes ranging from compact to spacious and decor varying between renovated and more dated areas. Recurrent comments note limited soundproofing, some street or hallway noise, occasional weak or faulty AC, and a lack of in-room kettles/coffee or facial tissues.
Related guest reviews
6
Chino
23 Feb 2025
·
Stayed 7 nights
Great location. Noise from hallway and other rooms were very noticeable.
Great location. Noise from hallway and other rooms were very noticeable.
8
Saar
23 Feb 2025
·
Stayed 2 nights
Very centrally located next to everything you might want in madrid Overall everything was ok,although the hotel feels a bit dated,but everything was functional The only small issue was that during the weekend there was quite a lot of noise from the street below from all kinds of drunk people and the windows werent sufficiently soundproof
Very centrally located next to everything you might want in madrid Overall everything was ok,although the hotel feels a bit dated,but everything was functional The only small issue was that during the weekend there was quite a lot of noise from the street below from all kinds of drunk people and the windows werent sufficiently soundproof
6
Oxana
22 Oct 2024
·
Stayed 3 nights
The stay was a disappointment somewhat. Upon entering, we were met with indifference from the staff. Warm greetings and smile would have been a pleasant start. The room was dated, not modern. On the wall was heavy bulky “pant presser” that fell on floor. There was no coffee or tea pot, no fridge in the room. What a disappointment, as I like to have a cup of coffee or tea in bed. Only stocked mini bar. I requested to remove all alcohol (due to religious and personal reasons) they refused. They do have bar downstairs, it was really not necessary. Small old TV. Bathroom was okay, double sinks, stand in shower. After one person had shower, hot water ran out. Personal hygiene items were available. Location was good for those who like to walk, a lot of shopping, sightseeing within walking distance. Next time we will try other place to stay.
The stay was a disappointment somewhat. Upon entering, we were met with indifference from the staff. Warm greetings and smile would have been a pleasant start. The room was dated, not modern. On the wall was heavy bulky “pant presser” that fell on floor. There was no coffee or tea pot, no fridge in the room. What a disappointment, as I like to have a cup of coffee or tea in bed. Only stocked mini bar. I requested to remove all alcohol (due to religious and personal reasons) they refused. They do have bar downstairs, it was really not necessary. Small old TV. Bathroom was okay, double sinks, stand in shower. After one person had shower, hot water ran out. Personal hygiene items were available. Location was good for those who like to walk, a lot of shopping, sightseeing within walking distance. Next time we will try other place to stay.
10
Darryl
31 May 2025
·
Stayed 2 nights
Great location. room a bit small - but hard to know if that is typical size room for Spain
Great location. room a bit small - but hard to know if that is typical size room for Spain
8
Amelia
31 May 2025
·
Stayed 1 night
Great location. The room was a good size. The bed was comfortable. The AC wasn’t very strong so it was warm, the AC was also loud. There wasn’t hand soap in the bathroom and the body soap came out of the dispenser in tiny amounts so you needed to keep pumping it, which isn’t really Four Star experience. I asked for a wake up call and a taxi because I had a very early flight. The taxi was arranged but I didn’t get a wake up call.
Great location. The room was a good size. The bed was comfortable. The AC wasn’t very strong so it was warm, the AC was also loud. There wasn’t hand soap in the bathroom and the body soap came out of the dispenser in tiny amounts so you needed to keep pumping it, which isn’t really Four Star experience. I asked for a wake up call and a taxi because I had a very early flight. The taxi was arranged but I didn’t get a wake up call.
2
Ricky
16 Oct 2025
·
Stayed 2 nights
There is no kettle inside the room and no water fountain, the hotel want you to buy their overpriced bottled water
There is no kettle inside the room and no water fountain, the hotel want you to buy their overpriced bottled water
8
Muhammad
22 Mar 2025
·
Stayed 3 nights
Overall good stay. All the things are better except there is no electric kettle and tea/ coffee facility in the room which was abit annoying for me as this is a basic provision for any hotel. I liked that Hotel provided umbrella every time I needed to go outdoor as the weather was rainy and stormy.
Overall good stay. All the things are better except there is no electric kettle and tea/ coffee facility in the room which was abit annoying for me as this is a basic provision for any hotel. I liked that Hotel provided umbrella every time I needed to go outdoor as the weather was rainy and stormy.
4
Romeo Gonzalez
29 Dec 2024
·
Stayed 2 nights
Everything was great, except for the AC which was not working, I reported but they didn’t fixed it.
Everything was great, except for the AC which was not working, I reported but they didn’t fixed it.
6
Stefan
25 Jan 2024
·
Stayed 1 night
AC not working.
AC not working.
8
Bharat
12 Nov 2025
·
Stayed 3 nights
Both Rooms were clean. Despite being compact for American standards. it was well planned and utilitarian. Staff were friendly and helpful. Location is convenient and good with a small restaurant with goodbreakfast on premises and a well-known restaurant diagonally across. There's a small Convenience store open very late (around midnight).
Both Rooms were clean. Despite being compact for American standards. it was well planned and utilitarian. Staff were friendly and helpful. Location is convenient and good with a small restaurant with goodbreakfast on premises and a well-known restaurant diagonally across. There's a small Convenience store open very late (around midnight).
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AI-generated summary based on recent guest reviews
Service
Many guests found the staff friendly, helpful, and professional, with standout support during unexpected events. However, several reviews cite unwelcoming reception, limited check-in flexibility, and difficulties securing assistance such as taxis or extra keys.
Related guest reviews
10
JR
21 Jun 2025
·
Stayed 3 nights
Super convenient location, super close to the metro station and was able to walk to restaurants, shopping centers, and the Gran Via. Hotel room was nice and clean as well with super friendly and accommodating staff, was able to help out with any problems or questions we had no problem. Highly recommend.
Super convenient location, super close to the metro station and was able to walk to restaurants, shopping centers, and the Gran Via. Hotel room was nice and clean as well with super friendly and accommodating staff, was able to help out with any problems or questions we had no problem. Highly recommend.
6
Federico
12 Mar 2025
·
Stayed 1 night
El hotel está bien ubicado, cerca del metro y a un kilómetro de la gran vía. Es cómodo y el desayuno bastante bien. Lo malo del hotel es un par de señores en la recepción que el trato no es muy cordial, no te hacen sentir cómodo. Las chicas si bastante bien. Sentí como que el trato hacia los españoles es mejor que al resto de los huéspedes por parte de estos señores. Les tenía que decir buenos días a la mañana porque ni te registran. Tienen bien todo lo difícil de conseguir para ser un buen hotel (ubicación, calidad de habitación) y tienen mal lo más fácil de conseguir que es el buen trato hacia el turista. No sé si es que es un hotel más bien para personas que van por negocios y son españoles porque a esos si vi que los tratan de forma más cordial. En fin, no sé si repetiría si voy a Madrid.
El hotel está bien ubicado, cerca del metro y a un kilómetro de la gran vía. Es cómodo y el desayuno bastante bien. Lo malo del hotel es un par de señores en la recepción que el trato no es muy cordial, no te hacen sentir cómodo. Las chicas si bastante bien. Sentí como que el trato hacia los españoles es mejor que al resto de los huéspedes por parte de estos señores. Les tenía que decir buenos días a la mañana porque ni te registran. Tienen bien todo lo difícil de conseguir para ser un buen hotel (ubicación, calidad de habitación) y tienen mal lo más fácil de conseguir que es el buen trato hacia el turista. No sé si es que es un hotel más bien para personas que van por negocios y son españoles porque a esos si vi que los tratan de forma más cordial. En fin, no sé si repetiría si voy a Madrid.
4
Polina
26 Aug 2025
·
Stayed 6 nights
It was the worst experience I had in quite a few years, service was poor, room was ok, but didn't have any coffee/tea, room keys didn't work every other day,
It was the worst experience I had in quite a few years, service was poor, room was ok, but didn't have any coffee/tea, room keys didn't work every other day,
10
Douglas
30 Apr 2025
·
Stayed 3 nights
You can tell the quality of staff when they are faced with an unexpected challenge. During the blackout on April 28th, the staff went above and beyond to ensure their guests were safe and cared for. Staff kept guests informed of the situation, placed lighting in stairs and lobby, kept the restaurant open to feed guests, and escorted guests to their rooms when needed. We selected this hotel due to it’s proximity to the Rock and Roll Marathon start and finish lines and were not disappointed. Staff is highly professional and caring. Madrid is very walkable, but if you need the metro, a station is less than a 5 minute walk. Restaurant is excellent. Room was large enough for our one week stay. Cleaned daily by the very attentive maid service. Their actions during the blackout ensured a safe and quality stay.
You can tell the quality of staff when they are faced with an unexpected challenge. During the blackout on April 28th, the staff went above and beyond to ensure their guests were safe and cared for. Staff kept guests informed of the situation, placed lighting in stairs and lobby, kept the restaurant open to feed guests, and escorted guests to their rooms when needed. We selected this hotel due to it’s proximity to the Rock and Roll Marathon start and finish lines and were not disappointed. Staff is highly professional and caring. Madrid is very walkable, but if you need the metro, a station is less than a 5 minute walk. Restaurant is excellent. Room was large enough for our one week stay. Cleaned daily by the very attentive maid service. Their actions during the blackout ensured a safe and quality stay.
10
Solomon
21 Mar 2024
·
Stayed 5 nights
Great stay! Staff was very helpful and spoke English. Room was very clean, room service was top tier, and GREAT location as it’s right next to the metro and surrounding restaurants.
Great stay! Staff was very helpful and spoke English. Room was very clean, room service was top tier, and GREAT location as it’s right next to the metro and surrounding restaurants.
10
anna marie
2 Sept 2025
·
Stayed 1 night
Clean . Front desk was helpful . They had our breakfast ready to go for our early morning flight and had arranged a taxi for us
Clean . Front desk was helpful . They had our breakfast ready to go for our early morning flight and had arranged a taxi for us
10
Cinthya
24 Jan 2025
·
Stayed 5 nights
Los recepcionistas muy atentos, y dispuestos a dar orientaciones a los turistas. Muchas gracias a Catalina y su compañero.
Los recepcionistas muy atentos, y dispuestos a dar orientaciones a los turistas. Muchas gracias a Catalina y su compañero.
6
Federico
12 Mar 2025
·
Stayed 2 nights
Bien ubicado, cómodo, la atención deja que desear por los señores de recepción, parece que te hacen un favor. Las chicas de recepción si son más cordiales. Venía de un mes en Japón y el contraste con la recepción de este señor fue el día y la noche. “Llegaste muy temprano para hacer el check in” me dijo, señor llegó cuando llega el vuelo 😂. Tal vez fue mi percepción, pero con huéspedes españoles me pareció que los trataba mejor. Si quieren ser un hotel 4 estrellas le falta mucho en atención al cliente, deberían trabajar ese aspecto, porque hace que la experiencia no sea la mejor el tener que hablar en recepción como si tuvieras que ir a pedir un favor. No es un hotel barato.
Bien ubicado, cómodo, la atención deja que desear por los señores de recepción, parece que te hacen un favor. Las chicas de recepción si son más cordiales. Venía de un mes en Japón y el contraste con la recepción de este señor fue el día y la noche. “Llegaste muy temprano para hacer el check in” me dijo, señor llegó cuando llega el vuelo 😂. Tal vez fue mi percepción, pero con huéspedes españoles me pareció que los trataba mejor. Si quieren ser un hotel 4 estrellas le falta mucho en atención al cliente, deberían trabajar ese aspecto, porque hace que la experiencia no sea la mejor el tener que hablar en recepción como si tuvieras que ir a pedir un favor. No es un hotel barato.
8
Gustavo
1 Dec 2025
·
Stayed 3 nights
No pudieron conseguirme taxi en dos ocasiones que lo pedí, y acabé saliendo a buscarlo a la calle. Me gustó el servicio de dejar las maletas, aún después del check out.
No pudieron conseguirme taxi en dos ocasiones que lo pedí, y acabé saliendo a buscarlo a la calle. Me gustó el servicio de dejar las maletas, aún después del check out.
2
Geraldine
26 Aug 2025
·
Stayed 1 night
I would not recommend staying here. The staff member who checked me in was dismissive and unhelpful. When I asked about parking, he repeatedly spoke over me and gave unclear answers instead of simply addressing my question. I also asked if the key card needed to stay in the slot for the power/AC to work. He insisted it did not, but when I got to the room, it clearly did. When I requested an extra key, he told me I could get it later instead of providing it right away, which felt unnecessarily difficult. The bathroom was not properly cleaned, which was disappointing. Most concerning, I left a watch in the room and called immediately after checking out. I was told it could not be found, but I am certain I left it there. This left me with a very negative impression. Overall, my experience was frustrating and I would suggest choosing another hotel.
I would not recommend staying here. The staff member who checked me in was dismissive and unhelpful. When I asked about parking, he repeatedly spoke over me and gave unclear answers instead of simply addressing my question. I also asked if the key card needed to stay in the slot for the power/AC to work. He insisted it did not, but when I got to the room, it clearly did. When I requested an extra key, he told me I could get it later instead of providing it right away, which felt unnecessarily difficult. The bathroom was not properly cleaned, which was disappointing. Most concerning, I left a watch in the room and called immediately after checking out. I was told it could not be found, but I am certain I left it there. This left me with a very negative impression. Overall, my experience was frustrating and I would suggest choosing another hotel.
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AI-generated summary based on recent guest reviews
Location
Central and well connected next to Alonso Martínez Metro, walkable to Gran Vía and nearby neighborhoods, with many dining options. The area feels safe and relatively quiet for a city center.
Related guest reviews
10
DAIANE
5 Aug 2025
·
Stayed 5 nights
Localização excelente, 2 min a pé do metrô da Praça Santa Bárbara, 15min a pé da Gran Via e próximos das principais atrações da cidade. Além disso, café da manhã completo e variado, quarto espaçoso e confortável e oferecem um kit higiene gratuito.
Localização excelente, 2 min a pé do metrô da Praça Santa Bárbara, 15min a pé da Gran Via e próximos das principais atrações da cidade. Além disso, café da manhã completo e variado, quarto espaçoso e confortável e oferecem um kit higiene gratuito.
10
Nelman
17 Apr 2025
·
Stayed 6 nights
Good breakfast buffet. Great location with plenty of options to dine and shop nearby. Close to the subway station and within walking distance of the main Madrid attractions, but not in the middle of the super touristy and super busy areas of the city.
Good breakfast buffet. Great location with plenty of options to dine and shop nearby. Close to the subway station and within walking distance of the main Madrid attractions, but not in the middle of the super touristy and super busy areas of the city.
10
Dave
8 Sept 2025
·
Stayed 6 nights
Nice room, comfortable and well maintained. Friendly, helpful and efficient staff. Close to metro. Area is safe with sufficient places to eat within walking distance.
Nice room, comfortable and well maintained. Friendly, helpful and efficient staff. Close to metro. Area is safe with sufficient places to eat within walking distance.
10
Margarita
26 Jun 2025
·
Stayed 3 nights
Good location near metro stops. Clean rooms.
Good location near metro stops. Clean rooms.
8
Pablo
1 Sept 2025
·
Stayed 2 nights
Muy bien ubicado, y con precio razonable Se puede llegar caminando o en transporte público de manera sencilla Y cerca hay muchas opciones para comer
Muy bien ubicado, y con precio razonable Se puede llegar caminando o en transporte público de manera sencilla Y cerca hay muchas opciones para comer
10
Juan Carlos
30 Jun 2023
·
Stayed 3 nights
Great property so close to the subway (Alonso Martinez stop) and walking distance to Plaza Colón, Chueca, Malasaña...
Great property so close to the subway (Alonso Martinez stop) and walking distance to Plaza Colón, Chueca, Malasaña...
8
Claudia
23 Sept 2025
·
Stayed 3 nights
The best location, on a quiet street but really close to everywhere super centrally located between trendy Chueca and Posh Salamancaby foot!
The best location, on a quiet street but really close to everywhere super centrally located between trendy Chueca and Posh Salamancaby foot!
10
Fernando
24 Nov 2025
·
Stayed 2 nights
Nice hotel, super well located for connections to downtown Madrid. Good breakfast and great welcoming team. Will come back.
Nice hotel, super well located for connections to downtown Madrid. Good breakfast and great welcoming team. Will come back.
10
Stephen
3 Oct 2023
·
Stayed 5 nights
Great location.
Great location.
10
Mahmoud
8 Sept 2025
·
Stayed 4 nights
Very nice hotel and close to metro and close to city centre
Very nice hotel and close to metro and close to city centre
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AI-generated summary based on recent guest reviews
Dining
Breakfast is frequently highlighted as varied and tasty, with some dietary options noted. Some guests mention a small or crowded dining room, average machine coffee, or limited selection of certain items.
Related guest reviews
10
Marcelo
23 Sept 2024
·
Stayed 4 nights
Quarto muito bom e ótimo café da manhã
Quarto muito bom e ótimo café da manhã
10
Bayron
17 Jun 2025
·
Stayed 6 nights
Una excelente opción, lujo y comodidad a un precio muy accesible. Los desayunos valen mucho la pena adquirirlos ya que te llenan y puedes caminar toda la mañana sin problema! De los mejores.
Una excelente opción, lujo y comodidad a un precio muy accesible. Los desayunos valen mucho la pena adquirirlos ya que te llenan y puedes caminar toda la mañana sin problema! De los mejores.
10
Fernando
24 Nov 2025
·
Stayed 2 nights
Nice hotel, super well located for connections to downtown Madrid. Good breakfast and great welcoming team. Will come back.
Nice hotel, super well located for connections to downtown Madrid. Good breakfast and great welcoming team. Will come back.
10
Paulo Failan
18 Jan 2026
·
Stayed 7 nights
Hotel no centro dar para ir andando ou se preferir o metro fica a uma curta distância. Bom café da manhã. Equipe excelente. Boa cama.
Hotel no centro dar para ir andando ou se preferir o metro fica a uma curta distância. Bom café da manhã. Equipe excelente. Boa cama.
8
Elena
29 Jun 2024
·
Stayed 6 nights
Breakfast needs improvement
Breakfast needs improvement
10
Eliane
22 Jan 2026
·
Stayed 6 nights
O café da manhã bastante variado, quarto amplo, banheiro ótimo, hotel limpo, boas instalações, localização excelente
O café da manhã bastante variado, quarto amplo, banheiro ótimo, hotel limpo, boas instalações, localização excelente
6
Fredrik
9 Mar 2025
·
Stayed 3 nights
Fint rom, men veldig dårlig frokost!
Fint rom, men veldig dårlig frokost!
10
enrique
19 Oct 2025
·
Stayed 9 nights
Excelente ubicación y el desayuno muy muy variado
Excelente ubicación y el desayuno muy muy variado
8
Tejpreet
2 Jan 2023
·
Rooms are spacious Location is next to metro station. Cons - Receptionist at check inn was rude and uninterested in our questions. Breakfast sitting area is small Continent breakfast can be improved with more items
Rooms are spacious Location is next to metro station. Cons - Receptionist at check inn was rude and uninterested in our questions. Breakfast sitting area is small Continent breakfast can be improved with more items
8
María Teresa
1 Feb 2025
·
Stayed 3 nights
Situación perfecta, con boca de metro al lado. Todo muy limpio y cómodo. Por poner una pega el desayuno poca variedad de pan y de fruta.
Situación perfecta, con boca de metro al lado. Todo muy limpio y cómodo. Por poner una pega el desayuno poca variedad de pan y de fruta.
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AI-generated summary based on recent guest reviews
8
Kyle
4 weeks ago
·
Stayed 2 nights
Great hotel and stay except for a few things: we had a low, street facing room which made it very noisy at night, construction noises during the day, and the shower spills over into the bathroom as other reviews noted. Other than those things, perfect stay.
Great hotel and stay except for a few things: we had a low, street facing room which made it very noisy at night, construction noises during the day, and the shower spills over into the bathroom as other reviews noted. Other than those things, perfect stay.
6
Ernesto
29 Sept 2026
·
Stayed 2 nights
This is a good hotel, but I've stayed at better properties for what I paid. The room option we chose, deluxe room, turned out to be very small. It reminded me of the rooms you get in NYC. Maybe Madrid is getting to that level. Most of the rooms on our floor were being remodeled, which was not the best experience. Breakfast buffet was the only option up until 10AM, You couldn't just get coffee. The lobby and common areas are nice and well suited for brief meetings or light office work.
This is a good hotel, but I've stayed at better properties for what I paid. The room option we chose, deluxe room, turned out to be very small. It reminded me of the rooms you get in NYC. Maybe Madrid is getting to that level. Most of the rooms on our floor were being remodeled, which was not the best experience. Breakfast buffet was the only option up until 10AM, You couldn't just get coffee. The lobby and common areas are nice and well suited for brief meetings or light office work.
2
Aminah
22 Sept 2026
·
Stayed 3 nights
EThis hotel was not worth the stay or price at all. It’s classified as a 4 star but it has the amenities and service of a 2 star hotel. As someone who has visited many countries, Europe including, I have to say this experience is on bottom of my list of hotels I’ve experienced. What I paid for and what I received are completely at odds. Part of my package/itinerary included late checkout as well as a 25€ gift card which I received none and the staff was not accommodating at all even after hotels.com reached out to them on my behalf. So sad that this could all have
EThis hotel was not worth the stay or price at all. It’s classified as a 4 star but it has the amenities and service of a 2 star hotel. As someone who has visited many countries, Europe including, I have to say this experience is on bottom of my list of hotels I’ve experienced. What I paid for and what I received are completely at odds. Part of my package/itinerary included late checkout as well as a 25€ gift card which I received none and the staff was not accommodating at all even after hotels.com reached out to them on my behalf. So sad that this could all have
8
Julie
19 Sept 2026
·
Stayed 2 nights
Some nice aspects of the hotel and good value for money. Breakfast quite basic but overall stay for good.
Some nice aspects of the hotel and good value for money. Breakfast quite basic but overall stay for good.
8
Samuele
31 Jul 2026
·
Stayed 2 nights
.
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FAQs about Gran Versalles
Is parking available at the property?
Self parking is available on-site for a fee of EUR 30 per day. Parking is limited, and a reservation is not required.
What type of breakfast is offered and what are the serving hours?
A buffet breakfast is available daily from 7 AM to 10 AM for a fee of approximately EUR 14.95 per person.
What are the standard check-in and check-out times?
Check-in is from 1:00 PM to 11:59 PM, and check-out is by 12:00 PM. Late check-out is available for a fee of EUR 22, subject to availability.
What accessibility features are available for guests with disabilities?
The property features step-free entrances and wheelchair-accessible facilities in public areas. Specific details about room accessibility are not provided.
What is the location of the property in relation to key landmarks?
The hotel is centrally located in Madrid, within a 5-minute drive of Gran Via and Prado Museum. It is approximately 1.9 miles from the Royal Palace of Madrid and 2.3 miles from Bernabéu Stadium.
What are the policies for guests staying with children?
One child aged 3 years or younger can stay for free when occupying the parent or guardian's room using existing bedding.
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Instant AI responses are based on hotel information
Prices for upcoming dates
November 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
December 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-11-10: 128.44373000000002USD
- 2026-11-11: 135.14514200000002USD
- 2026-11-12: 195.01818572698977USD
- 2026-11-13: 157.78074530749512USD
- 2026-11-14: 211.36375063793946USD
- 2026-11-15: 142.8463650089264USD
- 2026-11-16: 204.53985367282107USD
- 2026-11-17: 198.73038172213745USD
- 2026-11-18: 235.65515911532594USD
- 2026-11-19: 237.77426660562136USD
- 2026-11-20: 260.8251121804199USD
- 2026-11-21: 260.8251121804199USD
- 2026-11-22: 166.0627024793396USD
- 2026-11-23: 393.48087977038574USD
- 2026-11-24: 447.7014818052979USD
- 2026-11-25: 238.89609390893557USD
- 2026-11-26: 204.88341488220215USD
- 2026-11-27: 259.135545675354USD
- 2026-11-28: 298.2607236273804USD
- 2026-11-29: 193.55264383114624USD
- 2026-11-30: 197.94853668807986USD
- 2026-12-01: 179.14543289163208USD
- 2026-12-02: 165.82867388034057USD
- 2026-12-03: 165.43884208792116USD
- 2026-12-04: 211.094478USD
- 2026-12-05: 221.8548000803528USD
- 2026-12-06: 246.24948654418947USD
- 2026-12-07: 190.58815659829713USD
- 2026-12-08: 113.92400400000001USD
- 2026-12-09: 150.66252312356568USD
- 2026-12-10: 174.88409114080812USD
- 2026-12-11: 211.094478USD
- 2026-12-12: 205.51886422259523USD
- 2026-12-13: 103.88606541992188USD
- 2026-12-14: 150.10425959185793USD
- 2026-12-15: 177.66279729605102USD
- 2026-12-16: 179.09524251702882USD
- 2026-12-17: 205.51886422259523USD
- 2026-12-18: 181.3948819727478USD
- 2026-12-19: 205.51886422259523USD
- 2026-12-20: 124.02337253092958USD
- 2026-12-21: 126.53606970077516USD
- 2026-12-22: 179.15541983883668USD
- 2026-12-23: 156.57912468197634USD
- 2026-12-24: 182.055026USD
- 2026-12-25: 203.29942711080935USD
- 2026-12-26: 203.2894231210327USD
- 2026-12-27: 114.3529058887787USD
- 2026-12-28: NO DATA
- 2026-12-29: 184.05420491098025USD
- 2026-12-30: 181.0749417681885USD
- 2026-12-31: 507.4737698464966USD
- 2027-01-01: 173.83675691979983USD
- 2027-01-02: 273.9644580169678USD
- 2027-01-03: 422.6284839324341USD
- 2027-01-04: 105.70934794506836USD
- 2027-01-05: 171.45551762924194USD
- 2027-01-06: 137.2241824034729USD
- 2027-01-07: 145.76373805142214USD
- 2027-01-08: 182.47461412316895USD
- 2027-01-09: 182.47461412316895USD
- 2027-01-10: 100.41502181887817USD
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
- Safety features at this property include a fire extinguisher and a smoke detector
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Additional fees may apply to children for items such as extra bedding and meals.
- Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Cashless payment methods are available for all transactions.
- Fee for buffet breakfast: approximately EUR 14.95 per person
- Self parking fee: EUR 30 per day
- Late check-out fee: EUR 22 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Non-smoking rooms
Business centre
Room service
Tour desk
Dry cleaning
Services
Business centre
Tour desk
Dry cleaning
Housekeeping
Banquet facilities
Currency exchange
Safe-deposit box
Luggage storage
Self laundry
24-Hour Front Desk
Concierge Services
General
Room service
Non-smoking rooms
Breakfast in the room
Snack Bar/Deli
Parking
Parking
Parking (Limited)
Parking Onsite
Internet
Free wi-fi