Hotel Villa Real, a member of Preferred Hotels & Resorts
US$298
/ night
Avg. for September
Prices for Hotel Villa Real, a member of Preferred Hotels & Resorts
Select dates to see prices and availability
US$298
/ night
Avg. for September
Monthly average prices
Nightly prices at Hotel Villa Real, a member of Preferred Hotels & Resorts average US$169 in the cheapest month (August) and US$331 in the most expensive month (October), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$207 |
| February | US$193 |
| March | US$239 |
| April | US$300 |
| May | US$321 |
| June | US$286 |
| July | US$198 |
| August | US$169 |
| September | US$298 |
| October | US$331 |
| November | US$267 |
| December | US$230 |
J
F
M
A
M
J
J
A
Sept · US$298
S
O
N
D
Most expensive: October (~US$331)
Cheapest: August (~US$169)
About this property
Enjoy recreational amenities such as a fitness center and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Amenities
Enjoy recreational amenities such as a fitness center and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Business amenities
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Madrid? This hotel has 2454 square feet (228 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.
Dining
Satisfy your appetite for lunch or dinner at the hotel's bar/lounge, East 47, or stay in and take advantage of the 24-hour room service. Buffet breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.
Rooms
Make yourself at home in one of the 115 guestrooms featuring minibars and espresso makers. LCD televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have jetted bathtubs and complimentary toiletries. Conveniences include safes and complimentary newspapers, and housekeeping is provided daily.
Location
Located in Madrid (Madrid Centro), Hotel Villa Real, a member of Preferred Hotels & Resorts is within a 10-minute walk of National Prado Museum and Puerta del Sol. This luxury hotel is 0.5 mi (0.7 km) from Gran Via and 0.6 mi (1 km) from Plaza Mayor.
What's nearby
Thyssen-Bornemisza National Museum(0.1 Miles)
Paseo del Prado(0.1 Miles)
Plaza de Canalejas(0.2 Miles)
Plaza de Santa Ana(0.2 Miles)
Calle de Alcalá(0.3 Miles)
National Prado Museum(0.3 Miles)
Puerta del Sol(0.3 Miles)
Preciados Street(0.4 Miles)
El Oso y el Madrono(0.4 Miles)
Royal Botanical Garden(0.4 Miles)
Gran Via(0.5 Miles)
Casino Gran Via(0.5 Miles)
Plaza de Cibeles(0.5 Miles)
Museo Nacional Centro de Arte Reina Sofía(0.6 Miles)
Plaza Mayor(0.6 Miles)
The preferred airport for Hotel Villa Real, a member of Preferred Hotels & Resorts is Adolfo Suarez Madrid-Barajas Airport (MAD)(9.8 Miles)
Parking
Restaurant
Swimming pool
Business centre
Room service
Tour desk
Location
Plaza de las Cortes, 10, Huertas, Madrid, Community of Madrid, Spain
Thyssen-Bornemisza National Museum (0.1 Miles)
Paseo del Prado (0.1 Miles)
Plaza de Canalejas (0.2 Miles)
Plaza de Santa Ana (0.2 Miles)
Calle de Alcalá (0.3 Miles)
National Prado Museum (0.3 Miles)
Room options
7
Family Room, Terrace
Room details
1 Extra-Large Double Bed
4× Single Beds
Sleeps 4
377 ft²
Deck or PatioAir ConditioningHeatingWi-Fi (Free)Indoor Private Spa TubPrivate Spa Tub
9
Grand Suite
Room details
1 Extra-Large Double Bed
Sleeps 2
603 ft²
Air ConditioningHeatingWi-Fi (Free)Indoor Private Spa TubPrivate Spa Tub
7
Suite, Terrace, City View
Room details
2 Single Beds
Sleeps 2
Deck or PatioAir ConditioningHeatingWi-Fi (Free)Indoor Private Spa TubPrivate Spa Tub
6
Superior Double Room Single Use, City View
Room details
1 Double Bed
269 ft²
BalconyAir ConditioningHeatingWi-Fi (Free)
5
Superior Room, 1 Double Or 2 Twin Beds
Room details
1 Double Bed
2 Single Beds
Sleeps 2
269 ft²
BalconyAir ConditioningHeatingWi-Fi (Free)
5
Superior Double Room Single Use
Room details
1 Double Bed
2 Single Beds
269 ft²
BalconyAir ConditioningHeatingWi-Fi (Free)
6
Superior Double Or Twin Room, City View
Room details
1 Double Bed
Sleeps 2
269 ft²
BalconyAir ConditioningHeatingWi-Fi (Free)
5
Junior Suite, Balcony
Room details
1 Large Double Bed
Sleeps 2
409 ft²
BalconyAir ConditioningHeatingWi-Fi (Free)
6
Duplex, Terrace
Room details
1 Extra-Large Double Bed
Sleeps 2
377 ft²
Deck or PatioAir ConditioningHeatingWi-Fi (Free)
6
Comfort Duplex, Terrace
Room details
1 Extra-Large Double Bed
377 ft²
Deck or PatioAir ConditioningHeatingWi-Fi (Free)
Guest reviews of Hotel Villa Real, a member of Preferred Hotels & Resorts
9
Superb
Based on 1,227 verified reviews
Who stays here?
Business
10%
Couple
53%
Family
21%
Group
12%
Solo
2%
What guests think
AI-generated summary based on recent guest reviews
Hotel Villa Real, a member of Preferred Hotels & Resorts, earns praise for its central, walkable location, comfortable rooms, and very friendly service, though recurring comments note dated bathrooms and occasional access issues from nearby construction.
Read moreWas this helpful?
What guests think
Hotel Villa Real, a member of Preferred Hotels & Resorts, earns praise for its central, walkable location, comfortable rooms, and very friendly service, though recurring comments note dated bathrooms and occasional access issues from nearby construction.
Many guests highlight spotless housekeeping, thoughtful touches like turndown chocolates, and a complimentary in-room minibar. Several guests report noise from hallways and neighboring rooms, and some find split-level layouts or bathtub–shower combinations awkward or unsafe. Breakfast and on-site dining receive frequent compliments, though a few noted inconsistent bar service or high prices. Overall, expect a charming, characterful base with thoughtful perks and a few quirks.
Was this helpful?
AI-generated summary based on recent guest reviews
Facilities
A small rooftop pool is frequently mentioned; several reviews note it is located at a nearby sister property and may be closed at times. The gym is compact with older equipment.
Related guest reviews
8
Dimitrios
15 May 2024
·
Stayed 4 nights
Location is ideal, 10 mins from everything and I do mean Location is ideal, 10-15 mins walking from everything Cleanliness yes! Breakfast above average. Service very good Room size is decent Junior Suite balcony if you get what you requested. We had some issues with our room reservation which I found to be totally unacceptable for this class of hotel. This was extremely disappointing. Annoying in what they tried but they fixed it after I spoke up. AC worked fine Now the part that needs updating again for our room (101) was the bathroom shower. Not acceptable especially the combo bathtub/shower setup. Dangerous to get out with the bathtub being so small and steep. Expected a lot better. PS put a bar or something to hold on to. It’s obvious everyone needs help they must keep grabbing the towel rack for support which has dislodged from the wall. 2nd hotel noise, not from outside the street but within the rooms. Paper thin walls and pipes clanking, doors open close. Some better soundproofing is a must. Lastly, if your a 5star, in May the pool should be opened and the gym a bit more posh but its a city hotel and I was there for 4 nights so definitely not a deal breaker but worth mentioning for folks that must have these two features. All in all I would definitely consider the Villa Real and stay here again but not expecting it to be anywhere near a 5-star hotel 4 yes but not 5. The location would be the #1 underlying reason
Location is ideal, 10 mins from everything and I do mean Location is ideal, 10-15 mins walking from everything Cleanliness yes! Breakfast above average. Service very good Room size is decent Junior Suite balcony if you get what you requested. We had some issues with our room reservation which I found to be totally unacceptable for this class of hotel. This was extremely disappointing. Annoying in what they tried but they fixed it after I spoke up. AC worked fine Now the part that needs updating again for our room (101) was the bathroom shower. Not acceptable especially the combo bathtub/shower setup. Dangerous to get out with the bathtub being so small and steep. Expected a lot better. PS put a bar or something to hold on to. It’s obvious everyone needs help they must keep grabbing the towel rack for support which has dislodged from the wall. 2nd hotel noise, not from outside the street but within the rooms. Paper thin walls and pipes clanking, doors open close. Some better soundproofing is a must. Lastly, if your a 5star, in May the pool should be opened and the gym a bit more posh but its a city hotel and I was there for 4 nights so definitely not a deal breaker but worth mentioning for folks that must have these two features. All in all I would definitely consider the Villa Real and stay here again but not expecting it to be anywhere near a 5-star hotel 4 yes but not 5. The location would be the #1 underlying reason
6
John
24 Jul 2024
·
Stayed 2 nights
Staff were very friendly. However, expected more from a 5 star rated hotel and the price. Room was small and fitness room was extremely small and equipment very old.
Staff were very friendly. However, expected more from a 5 star rated hotel and the price. Room was small and fitness room was extremely small and equipment very old.
8
Marie
20 May 2024
·
Stayed 4 nights
I must say this hotel is definitely not a 5 star hotel. Missing out all nice things that 5 star hotels are having. No “making up bed” in the evening, no nice toilet articles, no extra touch in bathroom. Positive was our etage room with a large therrase. The pool was closed and thats a big minus. We booked this hotel because the pool was open at this time of the year, confirmed by phone. The entry does not make you feel its 5 star.
I must say this hotel is definitely not a 5 star hotel. Missing out all nice things that 5 star hotels are having. No “making up bed” in the evening, no nice toilet articles, no extra touch in bathroom. Positive was our etage room with a large therrase. The pool was closed and thats a big minus. We booked this hotel because the pool was open at this time of the year, confirmed by phone. The entry does not make you feel its 5 star.
10
Tania N S
9 Aug 2022
·
Stayed 2 nights
Excelente experiência em termos de localização e atendimento. Comida muito boa também. E quartos super silenciosos. A única inconveniência foi saber somente ao chegar, que a piscina não fica no hotel. A piscina fica a uns 5' a pé, em outro hotel do mesmo grupo. Como nós escolhemos o Gran Via pela localização e pela piscina, isso teve um impacto negativo.
Excelente experiência em termos de localização e atendimento. Comida muito boa também. E quartos super silenciosos. A única inconveniência foi saber somente ao chegar, que a piscina não fica no hotel. A piscina fica a uns 5' a pé, em outro hotel do mesmo grupo. Como nós escolhemos o Gran Via pela localização e pela piscina, isso teve um impacto negativo.
10
Delwyn
30 Aug 2025
·
Stayed 1 night
Booked three nights and extended it to 7 because it was so comfortable was a great location. Easy to walk lots of places. The rooftop pool was a real bonus – in August!
Booked three nights and extended it to 7 because it was so comfortable was a great location. Easy to walk lots of places. The rooftop pool was a real bonus – in August!
8
colette
20 Aug 2022
·
Stayed 5 nights
J'ai passé 5 nuits dans cette hôtel propreté bien chambre assez spacieuse et assez calme pratique coffre et frigo dans la chambre,vue sur la place et le congrès .Personnel à l'accueil aimable et serviable .Très bon petit déjeuner varié au buffet ou à la carte, serveur aimable la décoration de l’hôtel avec une collection de mosaïques antiques exceptionnelles.personnel très actif car le premier jour petit problème avec la douche résolue dans l'heure. Emplacement exceptionnel proche de tout pour bien visiter à pied.Très proche des monuments Point négatif : Dommage que la piscine ne soit pas dans l'hôtel : à 3-4 minutes à pied de l'hôtel du coup pas évident dit y aller. Les lits jumeaux dans la chambre supérieure sont un peu petits pour un hôtel 5 étoiles dans les autres hôtels que j'ai fait de ce niveau les lits étaient plus grands. Petite déception pour la salle de fitness 2 vélos et un marcheur et aucun n'avaient un conteur qui fonctionnait une déception pour un hôtel de ce standing je pense que beaucoup de clients n'y vont pas car tous les jours quand je faisais mon sport je voyais personne.
J'ai passé 5 nuits dans cette hôtel propreté bien chambre assez spacieuse et assez calme pratique coffre et frigo dans la chambre,vue sur la place et le congrès .Personnel à l'accueil aimable et serviable .Très bon petit déjeuner varié au buffet ou à la carte, serveur aimable la décoration de l’hôtel avec une collection de mosaïques antiques exceptionnelles.personnel très actif car le premier jour petit problème avec la douche résolue dans l'heure. Emplacement exceptionnel proche de tout pour bien visiter à pied.Très proche des monuments Point négatif : Dommage que la piscine ne soit pas dans l'hôtel : à 3-4 minutes à pied de l'hôtel du coup pas évident dit y aller. Les lits jumeaux dans la chambre supérieure sont un peu petits pour un hôtel 5 étoiles dans les autres hôtels que j'ai fait de ce niveau les lits étaient plus grands. Petite déception pour la salle de fitness 2 vélos et un marcheur et aucun n'avaient un conteur qui fonctionnait une déception pour un hôtel de ce standing je pense que beaucoup de clients n'y vont pas car tous les jours quand je faisais mon sport je voyais personne.
4
Chaouki
29 Jun 2022
·
Stayed 2 nights
La chambre n’était pas prête à 15:00. Il n’y avait pas de 3ème 🛌 lit. Par contre il y’a un canapé convertible sans aucun confort. Une fois ouvert, le canapé faisait du bruit et nous a empêché de dormir ! Hôtel mal entretenu : les plaintes se décollent ! Attention il est écrit Piscine extérieur : cela veut dire dans un autre hôtel à 200 m. Pour se changer l’autre hôtel propose les toilettes !
La chambre n’était pas prête à 15:00. Il n’y avait pas de 3ème 🛌 lit. Par contre il y’a un canapé convertible sans aucun confort. Une fois ouvert, le canapé faisait du bruit et nous a empêché de dormir ! Hôtel mal entretenu : les plaintes se décollent ! Attention il est écrit Piscine extérieur : cela veut dire dans un autre hôtel à 200 m. Pour se changer l’autre hôtel propose les toilettes !
10
Pedro
2 Feb 2023
·
Stayed 5 nights
Great hotel, well located, but lousy Gym
Great hotel, well located, but lousy Gym
8
Jessica
29 Aug 2024
·
Stayed 1 night
The room was lovely and clean. Staff friendly and very helpful. The room was noisy at night and the pool was small and difficult to use.
The room was lovely and clean. Staff friendly and very helpful. The room was noisy at night and the pool was small and difficult to use.
10
David
3 Sept 2025
·
Stayed 4 nights
Great service from staff.turn down service with a chocolate. Mini bar is free daily. Large rooms with views. Pool is small but good relief from heat. Easy walk to CBD. Great restaurants nearby. Will definitely stay again when in Madrid.
Great service from staff.turn down service with a chocolate. Mini bar is free daily. Large rooms with views. Pool is small but good relief from heat. Easy walk to CBD. Great restaurants nearby. Will definitely stay again when in Madrid.
Was this helpful?
AI-generated summary based on recent guest reviews
Cleanliness
Housekeeping is widely praised as spotless and attentive, with turndown chocolates noted. A few guests cited bathroom cleanliness or maintenance issues.
Related guest reviews
10
Maricela
13 Oct 2025
·
Stayed 2 nights
Clean room, staff was very friendly, close to the park, overall very clean hotel.
Clean room, staff was very friendly, close to the park, overall very clean hotel.
10
gil
2 Aug 2024
·
Stayed 4 nights
A pampering hotel, in an excellent location. High level service. Free mini bar in the room. Remember it was my birthday and sent a bottle of champagne and a cake to the room which was impressive. The only thing the cleanliness of the bathroom was horrible.
A pampering hotel, in an excellent location. High level service. Free mini bar in the room. Remember it was my birthday and sent a bottle of champagne and a cake to the room which was impressive. The only thing the cleanliness of the bathroom was horrible.
10
Jack L.
28 Feb 2026
·
Stayed 6 nights
Excellent on all of the above, spotlessly clean, comfortable bed, very friendly and courteous staff, excellent location. I’ll stay here again on my next visit to Madrid.
Excellent on all of the above, spotlessly clean, comfortable bed, very friendly and courteous staff, excellent location. I’ll stay here again on my next visit to Madrid.
10
Heidi
29 Oct 2025
·
Stayed 1 night
The front desk staff were very helpful, the room was clean, spacious and very nice. The location was perfect for exploring Madrid and very walkable to many top destinations.
The front desk staff were very helpful, the room was clean, spacious and very nice. The location was perfect for exploring Madrid and very walkable to many top destinations.
10
KONSTANTINOS
11 Apr 2023
·
Stayed 7 nights
Unique service and daily room cleaning and make up was stellar, with daily change of white linen and towels, night call, refreshments in mini bar.
Unique service and daily room cleaning and make up was stellar, with daily change of white linen and towels, night call, refreshments in mini bar.
8
Guy
20 Jun 2023
·
The property is in an ideal location and the staff was second to none! The room was a bit dated and the bathroom could use some real derp maintenance! Bed was comfortable and noise level tolerable! I think some deep cleaning in the room would help a bit too! But overall, I would use it again for sure!
The property is in an ideal location and the staff was second to none! The room was a bit dated and the bathroom could use some real derp maintenance! Bed was comfortable and noise level tolerable! I think some deep cleaning in the room would help a bit too! But overall, I would use it again for sure!
10
Richard
29 Feb 2024
·
Stayed 3 nights
Great location close to museums and Retiro Park which is huge and amazing - why go out for food when the chef at the hotel is astounding- try Risotto/ lamb ravioli/ Spanish omelet- salads are all very especially the tomato/ avocado with black olive dressing!Junior suite is spacious with an unfortunate sofa bed- very plain- bedroom is a good size with wonderful pillows and bedding- bathroom could have been cleaner- hairdryer seemed to have a short in it and kept stopping Staff is unfailing helpful- remembers your name! Travelling solo I felt extremely safe - if feeling energetic walk up to Chueca- wonderful small boutique shopping and a great wine st
Great location close to museums and Retiro Park which is huge and amazing - why go out for food when the chef at the hotel is astounding- try Risotto/ lamb ravioli/ Spanish omelet- salads are all very especially the tomato/ avocado with black olive dressing!Junior suite is spacious with an unfortunate sofa bed- very plain- bedroom is a good size with wonderful pillows and bedding- bathroom could have been cleaner- hairdryer seemed to have a short in it and kept stopping Staff is unfailing helpful- remembers your name! Travelling solo I felt extremely safe - if feeling energetic walk up to Chueca- wonderful small boutique shopping and a great wine st
10
SONOKO
29 Dec 2025
·
Stayed 3 nights
毎日きちんと清掃されていました。一度戻ってから、夜出かけて帰ってきたらベッドにチョコレートが置いてあったり、ちょっとした計らいがあり、とても感じがよかったです。
毎日きちんと清掃されていました。一度戻ってから、夜出かけて帰ってきたらベッドにチョコレートが置いてあったり、ちょっとした計らいがあり、とても感じがよかったです。
10
Catherine
16 Nov 2024
·
Stayed 4 nights
Very nice hotel. Well located and clean. Quiet.
Very nice hotel. Well located and clean. Quiet.
10
Melissa Elizabeth
1 Nov 2025
·
Stayed 1 night
Efficient and charming front desk, staff. Immaculately, clean room and fantastic location.
Efficient and charming front desk, staff. Immaculately, clean room and fantastic location.
Was this helpful?
AI-generated summary based on recent guest reviews
Rooms
Rooms are often spacious and comfortable, with some offering views and split-level layouts. However, multiple reviews cite poor soundproofing and dated or awkward designs (such as internal steps and bathtub–shower setups) that can feel inconvenient or unsafe.
Related guest reviews
8
Dimitrios
15 May 2024
·
Stayed 4 nights
Location is ideal, 10 mins from everything and I do mean Location is ideal, 10-15 mins walking from everything Cleanliness yes! Breakfast above average. Service very good Room size is decent Junior Suite balcony if you get what you requested. We had some issues with our room reservation which I found to be totally unacceptable for this class of hotel. This was extremely disappointing. Annoying in what they tried but they fixed it after I spoke up. AC worked fine Now the part that needs updating again for our room (101) was the bathroom shower. Not acceptable especially the combo bathtub/shower setup. Dangerous to get out with the bathtub being so small and steep. Expected a lot better. PS put a bar or something to hold on to. It’s obvious everyone needs help they must keep grabbing the towel rack for support which has dislodged from the wall. 2nd hotel noise, not from outside the street but within the rooms. Paper thin walls and pipes clanking, doors open close. Some better soundproofing is a must. Lastly, if your a 5star, in May the pool should be opened and the gym a bit more posh but its a city hotel and I was there for 4 nights so definitely not a deal breaker but worth mentioning for folks that must have these two features. All in all I would definitely consider the Villa Real and stay here again but not expecting it to be anywhere near a 5-star hotel 4 yes but not 5. The location would be the #1 underlying reason
Location is ideal, 10 mins from everything and I do mean Location is ideal, 10-15 mins walking from everything Cleanliness yes! Breakfast above average. Service very good Room size is decent Junior Suite balcony if you get what you requested. We had some issues with our room reservation which I found to be totally unacceptable for this class of hotel. This was extremely disappointing. Annoying in what they tried but they fixed it after I spoke up. AC worked fine Now the part that needs updating again for our room (101) was the bathroom shower. Not acceptable especially the combo bathtub/shower setup. Dangerous to get out with the bathtub being so small and steep. Expected a lot better. PS put a bar or something to hold on to. It’s obvious everyone needs help they must keep grabbing the towel rack for support which has dislodged from the wall. 2nd hotel noise, not from outside the street but within the rooms. Paper thin walls and pipes clanking, doors open close. Some better soundproofing is a must. Lastly, if your a 5star, in May the pool should be opened and the gym a bit more posh but its a city hotel and I was there for 4 nights so definitely not a deal breaker but worth mentioning for folks that must have these two features. All in all I would definitely consider the Villa Real and stay here again but not expecting it to be anywhere near a 5-star hotel 4 yes but not 5. The location would be the #1 underlying reason
10
Maya
5 May 2025
·
Stayed 3 nights
Everything about short 3-night stay here was perfect, from the staff, to the facility, to the location. The only thing we didn’t like was that our room had a step down to the sitting area and that step was close enough to the foot of the bed that it could be dangerous if you needed to get up in the middle of the night. That said, we would definitely stay here again.
Everything about short 3-night stay here was perfect, from the staff, to the facility, to the location. The only thing we didn’t like was that our room had a step down to the sitting area and that step was close enough to the foot of the bed that it could be dangerous if you needed to get up in the middle of the night. That said, we would definitely stay here again.
10
Lori
10 Mar 2025
·
Stayed 5 nights
Wonderful stay--convenient to all the art museums. Pleasant property with good-sized rooms and comfortable beds.
Wonderful stay--convenient to all the art museums. Pleasant property with good-sized rooms and comfortable beds.
10
Denise
23 Jul 2025
·
Stayed 1 night
Hotel with great location. You can find good restaurants & museums around.pillows were the very best. Room might need a bit updating but it was probably the room I chose. Staff was attentive. Sweets in the lobby were a great hit with my daughter.
Hotel with great location. You can find good restaurants & museums around.pillows were the very best. Room might need a bit updating but it was probably the room I chose. Staff was attentive. Sweets in the lobby were a great hit with my daughter.
4
Tom
7 Oct 2025
·
Stayed 1 night
The rooms are poorly designed. The bed is up 2 steps and getting up during the night can easily lead to stumbling down steps as they are immediately adjacent to the foot of the bed. Room was also noisy, you could hear people in other areas of hotel
The rooms are poorly designed. The bed is up 2 steps and getting up during the night can easily lead to stumbling down steps as they are immediately adjacent to the foot of the bed. Room was also noisy, you could hear people in other areas of hotel
8
Nathan
13 Nov 2025
·
Stayed 1 night
Nice large room with sunken seating area. Bathroom and dressing area had door to separate from rest of space which provided nice privacy
Nice large room with sunken seating area. Bathroom and dressing area had door to separate from rest of space which provided nice privacy
2
Sal
29 Sept 2025
·
Stayed 3 nights
The Staff were very good however the rooms are not insulated good and you can hear everything from other room and hallways I had to change my room first night because it’s was too noisy from the outside and also the next room They changed my room to the highest level but I still had issue with the e elevator bell and cleaning stuff when they start early morning I paid a lot per night and I was expecting to sleep well at least but unfortunately it was terrible
The Staff were very good however the rooms are not insulated good and you can hear everything from other room and hallways I had to change my room first night because it’s was too noisy from the outside and also the next room They changed my room to the highest level but I still had issue with the e elevator bell and cleaning stuff when they start early morning I paid a lot per night and I was expecting to sleep well at least but unfortunately it was terrible
6
Andrew
8 Apr 2025
·
Stayed 1 night
Everything was very good except for the sound proofing of the room which was absolutely terrible. It sounded like the people in the next room were in the same room with me. You could here absolutely everything!
Everything was very good except for the sound proofing of the room which was absolutely terrible. It sounded like the people in the next room were in the same room with me. You could here absolutely everything!
4
Brendan
21 Sept 2023
·
Stayed 2 nights
This was my third occasion staying at the Hotel Villa Real. I've always liked the location close to Atocha station and the museums and galleries. For these reasons I have recommended it to friends. On my most recent visit I was severely disappointed. I had booked and paid for a superior room with a city view. I was initially pleased to be given a room on the first floor as soon as I arrived at about 1pm. However for the first time I experienced the noise problems mentioned in many reviews of this hotel. I could hear a guest sneezing in the next room and could clearly hear their telephone conversations. The walls are thin. the floors are timber and the corridors floored in marble so there is continuous noise from all sides. My attempts to sleep on the first night were frustrated by what sounded like the electrical motor of a lift with loud banging at the end of each episode. I thought that there must be a service lift nearby but no sign of one the following morning. My attempt to have a nap the following afternoon failed because of the same noise. It turned out that my room was directly over the entrance to the parking garage and the noise was from the mechanical opening/closing system. I was given another room to sleep in for my second and final night. I cannot understand how a room in this location could be described as "superior". The hotel is tired and old fashioned and needs a complete refurbishment.
This was my third occasion staying at the Hotel Villa Real. I've always liked the location close to Atocha station and the museums and galleries. For these reasons I have recommended it to friends. On my most recent visit I was severely disappointed. I had booked and paid for a superior room with a city view. I was initially pleased to be given a room on the first floor as soon as I arrived at about 1pm. However for the first time I experienced the noise problems mentioned in many reviews of this hotel. I could hear a guest sneezing in the next room and could clearly hear their telephone conversations. The walls are thin. the floors are timber and the corridors floored in marble so there is continuous noise from all sides. My attempts to sleep on the first night were frustrated by what sounded like the electrical motor of a lift with loud banging at the end of each episode. I thought that there must be a service lift nearby but no sign of one the following morning. My attempt to have a nap the following afternoon failed because of the same noise. It turned out that my room was directly over the entrance to the parking garage and the noise was from the mechanical opening/closing system. I was given another room to sleep in for my second and final night. I cannot understand how a room in this location could be described as "superior". The hotel is tired and old fashioned and needs a complete refurbishment.
10
David
3 Sept 2025
·
Stayed 4 nights
Great service from staff.turn down service with a chocolate. Mini bar is free daily. Large rooms with views. Pool is small but good relief from heat. Easy walk to CBD. Great restaurants nearby. Will definitely stay again when in Madrid.
Great service from staff.turn down service with a chocolate. Mini bar is free daily. Large rooms with views. Pool is small but good relief from heat. Easy walk to CBD. Great restaurants nearby. Will definitely stay again when in Madrid.
Was this helpful?
AI-generated summary based on recent guest reviews
Service
Staff are consistently described as warm, professional, and proactive, with quick problem resolution. A few guests reported lapses, such as a rude bartender or less attentive responses.
Related guest reviews
10
Luis
7 Sept 2025
·
Stayed 7 nights
This was my third stay at Hotel Villa Real. The property has a perfect central location, spacious and spotless rooms, excellent service, and a delightful staff. I have never been disappointed in any of my visits. Many thanks to everyone who made my stay so pleasant. I look forward to returning!
This was my third stay at Hotel Villa Real. The property has a perfect central location, spacious and spotless rooms, excellent service, and a delightful staff. I have never been disappointed in any of my visits. Many thanks to everyone who made my stay so pleasant. I look forward to returning!
10
Aaron
4 Jul 2025
·
Stayed 3 nights
Wonderful stay as always. Everyone on the staff is amazing, friendly and always willing to help. Location is perfect and easy to access by car. Walkable to all the major sites. Rooms are spacious and comfortable. Looking forward to my next visit!
Wonderful stay as always. Everyone on the staff is amazing, friendly and always willing to help. Location is perfect and easy to access by car. Walkable to all the major sites. Rooms are spacious and comfortable. Looking forward to my next visit!
10
Heidi
29 Oct 2025
·
Stayed 1 night
The front desk staff were very helpful, the room was clean, spacious and very nice. The location was perfect for exploring Madrid and very walkable to many top destinations.
The front desk staff were very helpful, the room was clean, spacious and very nice. The location was perfect for exploring Madrid and very walkable to many top destinations.
8
Douglas
30 May 2025
·
Stayed 1 night
Great experience in the hotel. Front desk staff were top notch and very helpful. The reason for the reduced rating is our experience in the hotel bar. Very rude bartender. He was obviously busy but didn’t need to slam a menu down in front of us and all but tell us he was too busy for us. This is, remember, a 5* hotel we are in. We left and didn’t return to any dining options at the property. I told the front desk staff but never heard anything back. Great location, near the Palace Hotel. Very walkable and safe. Room was lovely.
Great experience in the hotel. Front desk staff were top notch and very helpful. The reason for the reduced rating is our experience in the hotel bar. Very rude bartender. He was obviously busy but didn’t need to slam a menu down in front of us and all but tell us he was too busy for us. This is, remember, a 5* hotel we are in. We left and didn’t return to any dining options at the property. I told the front desk staff but never heard anything back. Great location, near the Palace Hotel. Very walkable and safe. Room was lovely.
10
Teresa
14 Aug 2025
·
Stayed 1 night
Beautiful hotel with exceptional service. Staff was so welcoming and helpful!
Beautiful hotel with exceptional service. Staff was so welcoming and helpful!
10
Jason
31 Jul 2024
·
Stayed 5 nights
I travel all over the world and I am Expedia VIP level. Never have I seen a staff so excellent. From the front desk, to the restaurant, to the cleaning staff, all are above and beyond. TRUE 5 STARS service.
I travel all over the world and I am Expedia VIP level. Never have I seen a staff so excellent. From the front desk, to the restaurant, to the cleaning staff, all are above and beyond. TRUE 5 STARS service.
10
isaac
31 Aug 2025
·
Stayed 5 nights
Amazing Customer Service
Amazing Customer Service
10
Kathryn
11 Jul 2024
·
Stayed 4 nights
THE STAFF WAS EXCELLENT!!!!!
THE STAFF WAS EXCELLENT!!!!!
10
Melissa Elizabeth
1 Nov 2025
·
Stayed 1 night
Efficient and charming front desk, staff. Immaculately, clean room and fantastic location.
Efficient and charming front desk, staff. Immaculately, clean room and fantastic location.
4
Cristina
11 Jun 2025
·
Stayed 5 nights
Sehr sauber. Einrichtung old school aber sehr gepflegt. Pool ist eher eine große Badewanne. Hellhörig….Service entspricht definitiv keinen 5 Sterne Standard. Nicht besonders zuvorkommend. Habe mich ein paar mal geärgert. Höflich um was gebeten. Man lies mich lange warten in der Hoffnung ich gebe auf. Als ich nochmal gefragt habe, kam eine konfuse Antwort die ein Nein bedeutet sollte. Ich bin Spanierin an der Sprache lag es nicht. Diese Unterkunft werde ich nicht mehr buchen.
Sehr sauber. Einrichtung old school aber sehr gepflegt. Pool ist eher eine große Badewanne. Hellhörig….Service entspricht definitiv keinen 5 Sterne Standard. Nicht besonders zuvorkommend. Habe mich ein paar mal geärgert. Höflich um was gebeten. Man lies mich lange warten in der Hoffnung ich gebe auf. Als ich nochmal gefragt habe, kam eine konfuse Antwort die ein Nein bedeutet sollte. Ich bin Spanierin an der Sprache lag es nicht. Diese Unterkunft werde ich nicht mehr buchen.
Was this helpful?
AI-generated summary based on recent guest reviews
Location
Exceptionally central and walkable near major museums and sights, with many dining options nearby. Some reported temporary roadworks made car or taxi access harder.
Related guest reviews
10
Hey Eun
10 Dec 2023
·
Great location within walking distance to many tourist attractions.
Great location within walking distance to many tourist attractions.
10
Lori
10 Mar 2025
·
Stayed 5 nights
Wonderful stay--convenient to all the art museums. Pleasant property with good-sized rooms and comfortable beds.
Wonderful stay--convenient to all the art museums. Pleasant property with good-sized rooms and comfortable beds.
10
Cristina
20 Apr 2024
·
Stayed 5 nights
Beautiful hotel with amazing artwork tucked into a very quiet, part of Madrid with amazing restaurants. Highly recommend this hotel if you are looking for a great location in Madrid.
Beautiful hotel with amazing artwork tucked into a very quiet, part of Madrid with amazing restaurants. Highly recommend this hotel if you are looking for a great location in Madrid.
10
Emily
24 Aug 2025
·
Stayed 2 nights
Great location - conveniently walkable to all the touristy areas but a little removed from the chaos of Gran Via/Puerta de Sol. Staff were very attentive and helpful. Great AC which was important during a heatwave. Rooms were not totally soundproof which was the only downside when neighbors came in very late. Nice view from the room as well.
Great location - conveniently walkable to all the touristy areas but a little removed from the chaos of Gran Via/Puerta de Sol. Staff were very attentive and helpful. Great AC which was important during a heatwave. Rooms were not totally soundproof which was the only downside when neighbors came in very late. Nice view from the room as well.
10
Heidi
29 Oct 2025
·
Stayed 1 night
The front desk staff were very helpful, the room was clean, spacious and very nice. The location was perfect for exploring Madrid and very walkable to many top destinations.
The front desk staff were very helpful, the room was clean, spacious and very nice. The location was perfect for exploring Madrid and very walkable to many top destinations.
8
Diego
1 Aug 2025
·
Stayed 2 nights
Restricted access by car. Impossible to drive to the hotel front door as the streets are blocked due to some construction.
Restricted access by car. Impossible to drive to the hotel front door as the streets are blocked due to some construction.
10
Mohammed
6 Sept 2025
·
Stayed 4 nights
Excellent hotel with great staff. Location of the hotel is perfect to walk into the centre and also the park located in central Madrid.
Excellent hotel with great staff. Location of the hotel is perfect to walk into the centre and also the park located in central Madrid.
10
Oscar
26 Jul 2024
·
Stayed 3 nights
This hotel is amazing, both the facilities and personnel are top class. We stayed at the family suite (4 people) and had a great time; suites are clean and spacious and hotel employees will make you feel special. The only issue we had was driving to the hotel as the whole area around it is going through lots of construction and many adjacent streets are closed, we called reception and they provided some guidance to us. Keep up the good work folks and I hope to come back to this classy hotel in the heart of Madrid.
This hotel is amazing, both the facilities and personnel are top class. We stayed at the family suite (4 people) and had a great time; suites are clean and spacious and hotel employees will make you feel special. The only issue we had was driving to the hotel as the whole area around it is going through lots of construction and many adjacent streets are closed, we called reception and they provided some guidance to us. Keep up the good work folks and I hope to come back to this classy hotel in the heart of Madrid.
8
Andrea
20 Nov 2025
·
Stayed 1 night
Great central location and nice hotel
Great central location and nice hotel
10
Jennifer
12 Aug 2024
·
Stayed 2 nights
Construction going on around the hotel so kost taxis drop us off couple of blocks away
Construction going on around the hotel so kost taxis drop us off couple of blocks away
Was this helpful?
AI-generated summary based on recent guest reviews
Dining
Breakfast and the on-site restaurant receive frequent praise for quality and variety. Some noted modest breakfast selection at times, a pricey bar, or an isolated service lapse.
Related guest reviews
10
Vanessa
29 Sept 2024
·
Stayed 2 nights
Me encanta este hotel. Los cuartos son muy grandes, camas cómodas. Tienen agua, café y lo que necesites y además desde la recepción a los que te atienden en la puerta son muy amables. El desayuno es muy bueno con muchas opciones que es raro en Europa
Me encanta este hotel. Los cuartos son muy grandes, camas cómodas. Tienen agua, café y lo que necesites y además desde la recepción a los que te atienden en la puerta son muy amables. El desayuno es muy bueno con muchas opciones que es raro en Europa
10
Vanessa
26 Sept 2024
·
Stayed 2 nights
Me encanta este hotel. Los cuartos son espaciosos, la cama cómoda. Nos tocó un cuarto con terraza muy lindo. El desayuno es muy bueno con muchas opciones. Siempre que vengo a Madrid me hospedo en este hotel
Me encanta este hotel. Los cuartos son espaciosos, la cama cómoda. Nos tocó un cuarto con terraza muy lindo. El desayuno es muy bueno con muchas opciones. Siempre que vengo a Madrid me hospedo en este hotel
10
scott
15 Aug 2025
·
Stayed 3 nights
Location and breakfasts fantastic
Location and breakfasts fantastic
8
Douglas
30 May 2025
·
Stayed 1 night
Great experience in the hotel. Front desk staff were top notch and very helpful. The reason for the reduced rating is our experience in the hotel bar. Very rude bartender. He was obviously busy but didn’t need to slam a menu down in front of us and all but tell us he was too busy for us. This is, remember, a 5* hotel we are in. We left and didn’t return to any dining options at the property. I told the front desk staff but never heard anything back. Great location, near the Palace Hotel. Very walkable and safe. Room was lovely.
Great experience in the hotel. Front desk staff were top notch and very helpful. The reason for the reduced rating is our experience in the hotel bar. Very rude bartender. He was obviously busy but didn’t need to slam a menu down in front of us and all but tell us he was too busy for us. This is, remember, a 5* hotel we are in. We left and didn’t return to any dining options at the property. I told the front desk staff but never heard anything back. Great location, near the Palace Hotel. Very walkable and safe. Room was lovely.
10
Andrea
23 Jan 2023
·
Stayed 1 night
Beautiful hotel and very professional staff. Best hotel breakfast I've ever had. Got a room with a city view which was well worth the money.
Beautiful hotel and very professional staff. Best hotel breakfast I've ever had. Got a room with a city view which was well worth the money.
10
chris
14 Mar 2023
·
Stayed 1 night
Its a very nice hotel but the bar was very expensive, 5 euro for a very small beer
Its a very nice hotel but the bar was very expensive, 5 euro for a very small beer
10
Gwen
13 Jun 2024
·
Stayed 4 nights
Hotel Villa Real is definitely very beautiful. One of my favorite rooms! The hotel property itself is on an interesting area; there was a commotion like a protest or something going on every morning lol. But I loved that it was a close walk to the Prado Museum and public transport. Breakfast was… okay. Not many choices but it was modest. I had a balcony and I appreciated the views of the front snd especially the sunsets. Checking in and checking out was very easy.
Hotel Villa Real is definitely very beautiful. One of my favorite rooms! The hotel property itself is on an interesting area; there was a commotion like a protest or something going on every morning lol. But I loved that it was a close walk to the Prado Museum and public transport. Breakfast was… okay. Not many choices but it was modest. I had a balcony and I appreciated the views of the front snd especially the sunsets. Checking in and checking out was very easy.
8
Chi Hoon
25 Feb 2025
·
Stayed 2 nights
Great location, kind staff, and excellent breakfast.
Great location, kind staff, and excellent breakfast.
10
Ruth
18 Aug 2025
·
Stayed 3 nights
great location great service perfect breakfast will return definitli
great location great service perfect breakfast will return definitli
10
Rosendo
9 May 2024
·
Stayed 7 nights
The level of service at the hotel was really wonderful. The staff made us feel welcome as well as very comfortable. The East 47 restaurant associated with the hotel is a major asset; we found ourselves taking many of our meals there.
The level of service at the hotel was really wonderful. The staff made us feel welcome as well as very comfortable. The East 47 restaurant associated with the hotel is a major asset; we found ourselves taking many of our meals there.
Was this helpful?
AI-generated summary based on recent guest reviews
8
Ian
20 Aug 2026
·
Stayed 2 nights
Good location. Could do with a bit of an update.
Good location. Could do with a bit of an update.
10
Fahad
11 Aug 2026
·
Stayed 5 nights
Staff were very helpful, assisted with all our needs.
Staff were very helpful, assisted with all our needs.
10
Maria
13 Jul 2026
·
Stayed 1 night
Great place.Staff extremely helpful.very good location
Great place.Staff extremely helpful.very good location
10
Jeramy
28 Jun 2026
·
Stayed 1 night
Staff was fantastic. Nice room in a nice location. Pool was very relaxing to spend a little time in.
Staff was fantastic. Nice room in a nice location. Pool was very relaxing to spend a little time in.
10
Charlotte
21 Jun 2026
·
Stayed 4 nights
Wonderful hotel that we stay in often. Rooms are clean and reviewed sometimes twice a day. The staff are helpful and friendly. The reception offers free sweet treats and flavoured water.
Wonderful hotel that we stay in often. Rooms are clean and reviewed sometimes twice a day. The staff are helpful and friendly. The reception offers free sweet treats and flavoured water.
FAQs about Hotel Villa Real, a member of Preferred Hotels & Resorts
Is parking available at the hotel?
Self parking is available on-site for a fee of EUR 33 per day.
What type of breakfast is offered and what are the serving hours?
A buffet breakfast is available daily from 7:30 AM to 10:30 AM for a fee of approximately EUR 34.10 per person.
What are the standard check-in and check-out times?
Check-in is from 3:00 PM, and check-out is until 12:00 PM. Early or late check-in/check-out may be available upon request and may incur additional charges.
What accessibility features does the hotel offer for guests with disabilities?
The hotel features step-free entrances and wheelchair-accessible facilities in public areas. Additionally, elevators are available for easy access to different floors.
Where is the hotel located in relation to key landmarks?
The hotel is situated in Madrid Centro, within a 10-minute walk of the National Prado Museum and Puerta del Sol. It is approximately 0.5 miles from Gran Via and 0.6 miles from Plaza Mayor.
Does the hotel have a swimming pool?
Yes, the hotel features a seasonal outdoor pool, which is open from June to September.
What are the hotel's policies regarding children?
Children are welcome at the hotel. One child aged 1 year or younger can stay for free when occupying the parent or guardian's room, using existing bedding.
Does the hotel offer extra beds or cribs?
The hotel does not provide specific information about extra beds or cribs. It is advisable to contact the property directly for any requests regarding additional sleeping arrangements.
Have a question?
Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-22: 528.179763697937USD
- 2026-09-23: 385.191898USD
- 2026-09-24: 439.0368339846802USD
- 2026-09-25: NO DATA
- 2026-09-26: NO DATA
- 2026-09-27: 328.8870806270752USD
- 2026-09-28: 410.26356USD
- 2026-09-29: 380.06732479660036USD
- 2026-09-30: 695.16881USD
- 2026-10-01: 430.776738USD
- 2026-10-02: 446.4652027899475USD
- 2026-10-03: 431.18514160726926USD
- 2026-10-04: 564.0930233905945USD
- 2026-10-05: 573.992924372528USD
- 2026-10-06: 706.56502USD
- 2026-10-07: 1143.7615163126832USD
- 2026-10-08: 351.03380349920656USD
- 2026-10-09: 454.7007103942871USD
- 2026-10-10: 454.2715440386963USD
- 2026-10-11: 455.3376781254578USD
- 2026-10-12: 356.1874862844238USD
- 2026-10-13: 375.95574417337036USD
- 2026-10-14: 356.1874862844238USD
- 2026-10-15: 422.94521713687135USD
- 2026-10-16: 446.731432USD
- 2026-10-17: 414.3433878774719USD
- 2026-10-18: 295.161839USD
- 2026-10-19: 388.610761USD
- 2026-10-20: 379.5507601386108USD
- 2026-10-21: 391.9853857824707USD
- 2026-10-22: 733.477715241455USD
- 2026-10-23: 1152.0383755213013USD
- 2026-10-24: 715.681988USD
- 2026-10-25: 1853.0358489085693USD
- 2026-10-26: 610.836856USD
- 2026-10-27: 309.27769080233764USD
- 2026-10-28: 322.8285315339355USD
- 2026-10-29: 350.82401975067137USD
- 2026-10-30: 341.8863USD
- 2026-10-31: 341.49236423745725USD
- 2026-11-01: 211.58221292578125USD
- 2026-11-02: 282.626008USD
- 2026-11-03: 282.626008USD
- 2026-11-04: 298.580702USD
- 2026-11-05: 300.859944USD
- 2026-11-06: 427.357875USD
- 2026-11-07: 896.3871771153564USD
- 2026-11-08: 387.47114USD
- 2026-11-09: 298.32504544570924USD
- 2026-11-10: 284.90525USD
- 2026-11-11: 282.626008USD
- 2026-11-12: 274.1352090153351USD
- 2026-11-13: 258.693967USD
- 2026-11-14: 266.2936719520111USD
- 2026-11-15: 220.5748304959259USD
- 2026-11-16: 244.49257754356384USD
- 2026-11-17: 242.739273USD
- 2026-11-18: 242.739273USD
- 2026-11-19: 242.739273USD
- 2026-11-20: 268.4103245912018USD
- 2026-11-21: 255.03454130294799USD
- 2026-11-22: 217.91730304618835USD
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
- The seasonal pool will be open from June to September.
- One child 1 year old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- A car is not required for transportation to and from this property.
- Cashless payment methods are available for all transactions.
- Fee for buffet breakfast: approximately EUR 34.10 per person
- Covered self parking fee: EUR 33 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Restaurant
Swimming pool
Business centre
Room service
Tour desk
Services
Business centre
Tour desk
Dry cleaning
Housekeeping
Banquet facilities
Currency exchange
Safe-deposit box
Bicycle rental
Luggage storage
Self laundry
24-Hour Front Desk
Concierge Services
Parking
Parking
Electric car charging station
Parking Onsite
General
Room service
Restaurant
Non-smoking rooms
Poolside bar
Breakfast in the room
Family room
Beach Sun Loungers
Activities
Swimming pool
Pool outdoor
Pool (Rooftop)
Pool (Seasonal Outdoor)
Terrace
Fitness Center (nearby)
Internet
Free wi-fi