Is parking available at the hotel?

Yes, the hotel offers free self-parking on-site. However, parking is limited.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available daily from 6:00 AM to 10:00 AM for a fee. Children aged 5 and younger can enjoy breakfast for free.

Are pets allowed at the hotel?

Pets are not allowed at the property, but service animals are exempt from this policy.

What are the check-in and check-out times?

Check-in is from 2:00 PM until 11:59 PM, and check-out is at 12:00 PM. Early check-in or late check-out may be available upon request, but additional charges may apply.

Is there an airport shuttle service available?

Yes, the hotel provides a roundtrip airport shuttle service for a surcharge of PHP 2500 per vehicle (one-way, maximum occupancy 3). Guests must contact the hotel 24 hours prior to arrival to arrange the transfer.

What accessibility features does the hotel offer?

The hotel offers limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details about accessible rooms and facilities should be confirmed with the property directly.

Where is the hotel located in relation to key attractions?

The hotel is centrally located in Pasig, just steps from the University of Asia and the Pacific and within a 10-minute walk of Shangri-La Mall. It is approximately 0.4 miles from SM Megamall and 0.6 miles from The Podium.

Does the hotel have a swimming pool?

Yes, the hotel features a swimming pool. However, please note that the pool will be undergoing renovations from May 16, 2025, to January 31, 2026.

What are the hotel's policies for children?

Children aged 5 years and younger can stay for free when occupying the parent or guardian's room, using existing bedding.

Does the hotel offer extra beds or cribs?

The hotel offers rollaway beds for a fee of PHP 1100 per night, and advance request or confirmation is required. Cribs are also available upon request.

Richmonde Hotel Ortigas, Manila

Average nightly price at Richmonde Hotel Ortigas, Manila by month, last 12 months (USD)
Month	Average price
January	US$49
February	US$50
March	US$54
April	US$49
May	US$52
June	US$49
July	US$55
August	US$54
September	US$60
October	US$55
November	US$59
December	US$63

What guests think

Across recent reviews of Richmonde Hotel Ortigas, Manila, travelers often highlight a convenient Ortigas location near malls and friendly, accommodating staff, while also noting that the property and rooms feel dated with maintenance issues in bathrooms, fixtures, and furnishings.

Cleanliness feedback is mixed: many mention clean rooms, but recurring reports cite odors, pests, and worn bathrooms. Rooms can be spacious with views, but several reviews mention dark lighting, old TVs, limited outlets, and inconsistent AC. Breakfast is frequently praised, though dining and room service can be slow or uneven; some guests enjoyed the bar, and amenities like a gym and sauna are appreciated while parking can be limited. Expect a well-located stay with warm service in an older, value-focused hotel.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests appreciate the gym and sauna, and a few note an enjoyable bar. Parking can be limited, and several comments say facilities feel old.

Related guest reviews

4

Ma Sofia

4 Jul 2025

·

Stayed 2 nights

Parking was not readily available as advertised - once the slots are full, you won't have a parking slot unfortunately. Rooms are dated but spacious. Mattress was very hard. It was just ok for the price..

8

dongick

8 Oct 2025

·

Stayed 5 nights

시설은 좀 노후됐지만 직원들도 친절하고 조식도 먹을만함

Translate

8

Keiji

30 Jan 2025

·

Stayed 4 nights

ルームキーの磁気がすぐ使えなくなるなど設備での老朽化を感じる点は色々ありますが、問題なく快適に過ごせます

Translate

10

Arwin

14 Jul 2025

·

Stayed 3 nights

Affordable, nice gym And sauna, breakfast was good and staff are very helpful.

8

Daisy

27 Oct 2025

·

Stayed 3 nights

Helpful and very friendly staff. I asked for a change of my room because i could hear the traffic and noise of the swimming class. They helped me in a beat.

8

RODERICK

5 May 2024

·

Stayed 1 night

the room was spacious and nice with good view. lighting can be improved. the lamp switches are confusing. the coffee cups were unwashed. i like the access to sauna.

6

Rolando

12 Mar 2024

·

Stayed 2 nights

The property needs a major upgrade and refurbishment.

10

Miguel

15 Sept 2024

·

Stayed 2 nights

Very nice place to stay. Awesome staff. Great food in the restaurant. Awesome time in the bar 7 days a week.

8

OKJU

19 Jan 2023

·

Stayed 1 night

비교적 깨끗합니다. 시설이 오래되었습니다.

Translate

10

Joanna Rose

25 Dec 2023

·

Stayed 1 night

We had difficulty in the parking space but after waiting for a while, we were able to get assistance from the security guard for a space. The hotel is quite old but still clean and pleasant to stay.

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AI-generated summary based on recent guest reviews

Cleanliness

Feedback is mixed: many guests found rooms clean, but recurring comments mention odors, cockroaches, and worn or grimy bathrooms, with inconsistent housekeeping.

Related guest reviews

10

Jessica

5 Nov 2025

·

Stayed 1 night

Clean rooms!

10

Melody

24 Mar 2025

·

everything was great! Service of overall staff was excellent. I stayed for about 2 weeks and i got the same service. Hotel is old but it was well kept so some structures can be a bit outdated but cleanliness is really all that matters to me and their cleanliness is five star. THank you for making my stay wonderful =)

4

Alejandro

15 Mar 2025

·

Stayed 8 nights

Think this a good hotel if it was well kept! All of the rooms have an Oder and has some damage also they have cockroaches and which made mad the amount of money that I paid this place should be immaculate

10

Ariel

23 Feb 2024

·

Stayed 1 night

Although Richmonde hotel has been operating for a while now, the place is well maintained and clean. The price of the accomodations is really value for money, considering also the great location (walking distance to the nearby malls). We had a great stay here with my family and will definitely book again.

10

MICHAEL

16 Mar 2025

·

Stayed 5 nights

When I was checking into my room, I could tell the room was clean and had a nice spell that told me it was clean. That's what I liked about it.

10

MICHAEL

8 Feb 2026

·

Stayed 2 nights

Clean room

4

maryann

23 Mar 2025

·

Stayed 5 nights

Building fixtures were very old esp. the bathroom. Shower curtains was nasty old and dirty (change them), shower handle bar had grimes and nasty, the shower head was so old with limes and unsanitary. The only good thing was the service staff and the breakfast.

4

Sheng Feng

22 Oct 2023

·

Stayed 4 nights

Hotel is old and not well maintained. The room has smell and it has cockroche. Very disappointed staying here.

4

Arcangelo

24 Oct 2023

·

Stayed 1 night

The bathroom mixer of the shower can not be fixed to a temperature either boiling or cold , all bathroom is in terrible conditions , air conditioned noise and difficult to adjust , dusty carpet …

6

Antonio

5 Mar 2024

·

Stayed 6 nights

The property was the same during our stay 19 years ago .The building getting older, most of the fixtures, were not working that well, like the shower faucets.The tub were so deep,it’s hard to get in the shower. The towel rack were so high, I need a stick to get the towels to use. Cleaning the room is not everyday, that why it consumed a lot of dirt. No vacuuming everyday. Housekeeping was very poor, probably short of staff.

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AI-generated summary based on recent guest reviews

Rooms

Rooms can be spacious with views, but many feel aged, with dark lighting, old TVs, limited outlets, inconsistent AC, and occasional noise; one review noted fast Wi‑Fi.

Related guest reviews

6

Colin

23 Jan 2025

·

Stayed 4 nights

Location was good, room was very dated. Ac broken, tv broken, not a smart tv so no netflix available. Staff were very friendly.

6

EUTIQUIO

1 May 2024

·

Stayed 1 night

This hotel looks and feels old. When I got inside my room. There was this either old room smell or maybe it used to be a smoking room. Caulking around the tub were coming off. You can tell it was not installed by a professional. The tub was showing it’s age and begging to be replaced. Some electrical outlets are broken and some don’t even have power. The carpet was really old. Staff during checkin and checkout were very professional and friendly. Breakfast buffet was not the Best but there were a lot of choices and they were delicious. The location of the hotel was not the best due it being a busy street. Be ready to leave an hour earlier than planned. It took me an hour by car to travel 3 miles. If possible use a motorcycle taxi. It’ll get you to your destination sooner. I’m not going back to this hotel. There are better hotels in the area. At least I tried it. Thanks Richmonde Hotel.

10

Nelson

29 Jan 2026

·

Stayed 1 night

No hassle checking in. Courteous and helpful staff. amazing lobby. I think the room is same as was 15 years ago :). Clean and spacious. Hot water is HOT. Walking distance to catholic church and major malls.

8

Michael

29 Sept 2024

·

Stayed 2 nights

The AC in the room wasn't cold and the electrical outlets need to be better fitted for US plugs.

8

Daisy

27 Oct 2025

·

Stayed 3 nights

Helpful and very friendly staff. I asked for a change of my room because i could hear the traffic and noise of the swimming class. They helped me in a beat.

8

RODERICK

5 May 2024

·

Stayed 1 night

the room was spacious and nice with good view. lighting can be improved. the lamp switches are confusing. the coffee cups were unwashed. i like the access to sauna.

8

TAKUYA

11 Aug 2025

·

Stayed 1 night

可もなく不可もなし。値段相応で悪くはないですが、特段良いこともなかった。敢えて言うならWi-Fi速度はフィリピンの割には良かったです。

Translate

10

Jeanette

29 Dec 2024

·

Stayed 1 night

We absolutely loved our stay at this hotel. Only thing, we regret, is that we only stayed for one night, as we were going to the airport the next afternoon. We stayed at several hotels in Manila and elsewhere during our stay in the Philippines, but this is our favorite. In general, we were only met by nice staffs at the hotels - but here they were above and beyond. We had a Junior Suite with a nice view, and it was excellent. There is a fridge and a kettle. The area felt nice and safe, and there are shopping and eating options just nearby. We can also recommend this hotel.

6

Rolando

12 Mar 2024

·

Stayed 2 nights

The property needs a major upgrade and refurbishment.

6

Jocelyn

11 Nov 2025

·

Stayed 3 nights

The room that my wife stayed in was kinda dark for her liking.

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AI-generated summary based on recent guest reviews

Service

Service is widely praised as friendly, respectful, and helpful, with quick responses online and on-site. Some guests reported slower check-in, late transport, dining delays, or uneven handling of room issues.

Related guest reviews

10

Melody

24 Mar 2025

·

everything was great! Service of overall staff was excellent. I stayed for about 2 weeks and i got the same service. Hotel is old but it was well kept so some structures can be a bit outdated but cleanliness is really all that matters to me and their cleanliness is five star. THank you for making my stay wonderful =)

10

Miguel

8 Sept 2024

·

Stayed 5 nights

Mu stay here excellent. The staff were all awesome. I shall be back to stay and recommend this property to my friends.

8

Vincent

11 Jun 2024

·

Stayed 7 nights

The room I requested wasn’t ready when I checked in but was all sorted in the end. Always nice to stay at Richmonde Ortigas considering value for money at a prime location. Staff are all very helpful. Always ready to assist. It would be nice though if the rooms were a bit updated and bathrooms thoroughly cleaned.

10

Andi Paul

20 May 2024

·

Stayed 2 nights

I liked the overall hospitable environment. Most things were walking distance and you can always order delivery as food options. The front desk and concierge were accommodating.

10

Diana

7 Oct 2025

·

Stayed 8 nights

We had such a wonderful stay! The staff were all so respectful, kind, and accommodating. They were quick to respond to our requests and even replied to my email the night before our flight when I needed to schedule an airport shuttle last minute, I really appreciated how fast and helpful they were! The breakfast buffet was amazing, so delicious and with different selections every day, which made mornings something to look forward to. Big thanks to Miss Jannet, Mr. Jeff, and the Richmonde Café team for making our stay extra special. Everyone was so warm and welcoming, and it truly made a difference. Can’t wait to come back! 💛

8

ARTHUR

1 Oct 2024

·

Stayed 2 nights

Contracted transport service was approximately 45 minutes late for airport pick up.

10

Juanito Rei

14 May 2024

·

Stayed 1 night

Friendly service

6

Tien

22 Nov 2025

·

Stayed 5 nights

They only allow 1 face, hand and body towel. Requested more but was told just one per room. I like to have a towel to wipe down the counter after washing my face. Hotel smelled like sewer the entire time. Door to room would t close properly. Had to keep pushing to close. Ate at the restaurant, took 2 hours of I get food. Has to ask for my tea 3 times! Finally after almost 2 hours, they bought a cup. Was told after that because of the typhoon warning, many staff didn’t show up for work. Completely understandable but that something you should tell people when they sit down. We keep asking when our food is coming, was told 15 more minutes numerous times. Finally when we got angry, they said they are short staff. Still, 2 hours to bring tea is a bit ridiculous.

8

ARTHUR

29 Dec 2022

·

Stayed 4 nights

With a booking it was odd that it took longer for me to register than another guest whose registration process started after mine was already initiated.

4

Lawrence

1 Jul 2024

·

Stayed 2 nights

We moved rooms 3x. First, the air-conditioning was broken. Second, the room was quite dark and not at par with first room considering the hassle we experienced (the crew did not seem bothered by our inconvenience), Third, even if we were upgraded to the next room category, the toilet bowl was clogged. They offered a room change again but we opted not to due to the hassle of packing and unpacking again. We were stressed ( and not relaxed) in using the toilet. The hotel is not really a 4 star hotel as it claimed to be. Also, the room description and photo details are not the same as the actual room (misleading). Other 3 star hotels offer better amenities and service.

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AI-generated summary based on recent guest reviews

Location

Consistently described as convenient within Ortigas, walkable to major malls, restaurants, and everyday stores. A few note heavy traffic on surrounding streets.

Related guest reviews

8

Janett

27 Mar 2024

·

Stayed 6 nights

Very nice hotel in a good area walking distance to SM Mall. Rooms were nice, great view on the 16th floor. Downside was the bed options for a family of 4 were not very convenient. 2 twins or 1 queen made it for a difficult Time sleeping.

10

Reggie

19 Jun 2024

·

Stayed 2 nights

Very near shopping malls

10

Michael

10 Dec 2024

·

Stayed 2 nights

Spent a couple of nights there in a junior suite. In the 21st floor well out of the way of city traffic noise. Place was clean, tidy and comfortable. The bathroom could do with a refresh though and the TV a bit basic. Would stay again as it was reasonably priced, very close to major shopping and restaurants and the staff very nice and helpful.

6

EUTIQUIO

1 May 2024

·

Stayed 1 night

This hotel looks and feels old. When I got inside my room. There was this either old room smell or maybe it used to be a smoking room. Caulking around the tub were coming off. You can tell it was not installed by a professional. The tub was showing it’s age and begging to be replaced. Some electrical outlets are broken and some don’t even have power. The carpet was really old. Staff during checkin and checkout were very professional and friendly. Breakfast buffet was not the Best but there were a lot of choices and they were delicious. The location of the hotel was not the best due it being a busy street. Be ready to leave an hour earlier than planned. It took me an hour by car to travel 3 miles. If possible use a motorcycle taxi. It’ll get you to your destination sooner. I’m not going back to this hotel. There are better hotels in the area. At least I tried it. Thanks Richmonde Hotel.

10

Fernando

3 Apr 2024

·

Stayed 7 nights

Staff was friendly and helpful. The hotel in a great location and close to everything

10

Emalin

11 Jan 2023

·

Stayed 19,365 nights

I like the location it was very nice and convenient for everyone because it surrounded by different stores like 7/11,Starbucks,Jollibee and 10 minutes walking you can go to SM Megamall,etc. The breakfast was also delicious and they served various of foods for the taste of their customers.I really like also the kind and service of the security staff and crew of the Hotel their are so generous.

10

Nelson

29 Jan 2026

·

Stayed 1 night

No hassle checking in. Courteous and helpful staff. amazing lobby. I think the room is same as was 15 years ago :). Clean and spacious. Hot water is HOT. Walking distance to catholic church and major malls.

8

Thomas

4 Mar 2025

·

Stayed 6 nights

Perfect location in ortigas center, wonderful.staff and service

10

Michael

5 Feb 2024

·

Stayed 4 nights

My stay was as usual, a good one, slept well, ate well and was able to walk to nearby shops and restaurants.

8

Jose Gilberto Domingo

5 Feb 2025

·

Stayed 5 nights

Location & proximity to shopping malls.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is often praised for taste and variety, though a few found it average. Restaurant and room service can be slow or inconsistent, while some enjoyed the bar and coffee shop items.

Related guest reviews

8

dongick

8 Oct 2025

·

Stayed 5 nights

시설은 좀 노후됐지만 직원들도 친절하고 조식도 먹을만함

Translate

10

DANILO

21 Apr 2023

·

Stayed 6 nights

Rooms are a little dated, need more power outlets or usb ports. Staff are very courteous and breakfasts is excellent. I would also suggest trying the ensaymada at the lobby coffee shop. Great location, close to everything we needed.

4

maryann

23 Mar 2025

·

Stayed 5 nights

Building fixtures were very old esp. the bathroom. Shower curtains was nasty old and dirty (change them), shower handle bar had grimes and nasty, the shower head was so old with limes and unsanitary. The only good thing was the service staff and the breakfast.

10

Diana

7 Oct 2025

·

Stayed 8 nights

We had such a wonderful stay! The staff were all so respectful, kind, and accommodating. They were quick to respond to our requests and even replied to my email the night before our flight when I needed to schedule an airport shuttle last minute, I really appreciated how fast and helpful they were! The breakfast buffet was amazing, so delicious and with different selections every day, which made mornings something to look forward to. Big thanks to Miss Jannet, Mr. Jeff, and the Richmonde Café team for making our stay extra special. Everyone was so warm and welcoming, and it truly made a difference. Can’t wait to come back! 💛

10

Ma Cherrie

29 Jun 2024

·

Stayed 2 nights

Clean, spacious, friendly staff, location is perfect, safe, quiet, bfast buffet is delicious.

8

Elizabeth

25 Sept 2025

·

Stayed 3 nights

Accessibility, breakfast

6

Shirley

16 Jun 2024

·

Stayed 2 nights

Room service disappointed. Menu items not available, or arrive cold or different TV service was a failure. Couldn’t fix it. No Netflix or cable channels Nickel and dime attitude, zero trust for any charges: can’t charge room service to the room. The buffet was mediocre not worth it. The people were pleasant but interactions felt fake.

6

Tien

22 Nov 2025

·

Stayed 5 nights

They only allow 1 face, hand and body towel. Requested more but was told just one per room. I like to have a towel to wipe down the counter after washing my face. Hotel smelled like sewer the entire time. Door to room would t close properly. Had to keep pushing to close. Ate at the restaurant, took 2 hours of I get food. Has to ask for my tea 3 times! Finally after almost 2 hours, they bought a cup. Was told after that because of the typhoon warning, many staff didn’t show up for work. Completely understandable but that something you should tell people when they sit down. We keep asking when our food is coming, was told 15 more minutes numerous times. Finally when we got angry, they said they are short staff. Still, 2 hours to bring tea is a bit ridiculous.

4

Henry

13 Nov 2025

·

Stayed 2 nights

breakfast is okay

10

Miguel

15 Sept 2024

·

Stayed 2 nights

Very nice place to stay. Awesome staff. Great food in the restaurant. Awesome time in the bar 7 days a week.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16 $49	17 $58
18 $52	19 $55	20 $55	21 $58	22 $58	23 $53	24 $53
25 $53	26 $52	27 $51	28 $51	29 $52	30 $49	31 $52

Su	Mo	Tu	We	Th	Fr	Sa
1 $49	2 $50	3 $50	4 $50	5 $50	6 $50	7 $49
8 $49	9 $76	10 $76	11 $86	12 $79	13 $76	14 $76
15 $49	16 $49	17 $49	18 $49	19 $49	20 $49	21 $49
22 $49	23 $49	24 $49	25 $76	26 $76	27 $76	28 $76
29 $76	30 $61

Richmonde Hotel Ortigas, Manila

Prices for Richmonde Hotel Ortigas, Manila

Monthly average prices

About this property

Location

Room options

Junior Suite

Executive Deluxe Room

Executive Superior Room

Two Bedroom Premier

One Bedroom Suite

Two Bedroom Suite

Standard Room

Guest reviews of Richmonde Hotel Ortigas, Manila

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Richmonde Hotel Ortigas, Manila

Prices for upcoming dates