Name: Crowne Plaza Manila Galleria by IHG
Address: Ortigas Avenue corner ADB Avenue, Ugong Norte, Quezon City, Manila (and vicinity), Philippines, Quezon City, National Capital Region, Philippines
Rating: 8.28

Guest reviews

8.3

Very good

Based on 3,116 verified reviews

Who stays here?

Business

65%

Couple

10%

Family

14%

Group

4%

Solo

4%

What guests think

AI-generated summary based on recent guest reviews

At Crowne Plaza Manila Galleria by IHG, travellers consistently praise the central location connected to Robinsons Galleria mall, welcoming staff, and generally spacious rooms, making it a convenient base for shopping, business, and moving around Ortigas and wider Metro Manila.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

10

Fe Henrietta

Feb 6, 2026

·

Stayed 4 nights

Every was good!!! Room, food, location and service.

10

Krzysztof

Jan 31, 2026

·

Stayed 1 night

I recently stayed at Crowne Plaza Manila Galleria and had a very positive experience. The hotel itself is very nice and well maintained. The main reason I chose it was the convenient location, and it did not disappoint. Having a shopping mall directly attached to the hotel is a huge advantage. The mall is large enough to be lively and well-stocked, but not so large that it feels overcrowded or chaotic. What truly stood out, however, was the breakfast buffet staff. Their professionalism, friendliness, and genuinely positive attitude completely changed how I experienced the hotel. Every single staff member I interacted with was smiling, helpful, and clearly took pride in their work. It wasn’t just one person — it was all of them. Because of them, this stay felt noticeably different from other hotels I’ve stayed at. When I think of this hotel now, I immediately think of that team and their energy. Many thanks to the breakfast staff for making the stay memorable.❤️

10

Jorge

Jan 31, 2026

·

Stayed 1 night

Great place

10

Steve

Jan 18, 2026

·

Stayed 4 nights

Abit old otherwise fantastic!

10

Helen

Jan 6, 2026

·

Stayed 5 nights

Convenient location to shops and mall. Clean but the sewer still reeks from the lobby. This is worst the last time we checked in there 2 years ago.

Ortigas Avenue corner ADB Avenue, Ugong Norte, Quezon City, Manila (and vicinity), Philippines

Location

With a stay at Crowne Plaza Manila Galleria by IHG, you'll be centrally located in Pasig, steps from Robinsons Galleria Mall and within a 5-minute walk of EDSA Shrine. This luxury hotel is 0.6 mi (0.9 km) from SM Megamall and 1.6 mi (2.6 km) from Greenhills Shopping Center.

Robinsons Galleria Mall(0.1 miles)

EDSA Shrine(0.2 miles)

Asian Development Bank Headquarters(0.3 miles)

SM Megamall(0.4 miles)

Ayala Malls The 30th(0.8 miles)

Shangri-La Mall(0.9 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 23:59

Before 12:00

Security deposit

You'll be required to pay the fully refundable deposit for this property.

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Free self-parking is available on-site. Valet parking is also offered for a fee of PHP 100 per night.

A buffet breakfast is available daily from 6:00 AM to 10:00 AM for a fee of approximately PHP 1700 for adults and PHP 850 for children.

No pets and no service animals are allowed at this property.

Check-in is at 3:00 PM and check-out is at 12:00 PM. Early check-in and late check-out are available for a fee, subject to availability.

A roundtrip airport shuttle is provided for a surcharge of PHP 2700 per vehicle (one-way, maximum occupancy 2) and is available 24 hours. Guests must contact the property with arrival details before travel to arrange the transfer.

The property offers limited wheelchair accessibility, including step-free entrances and wheelchair-accessible facilities in public areas. However, specific details about room accessibility may vary.

The hotel is centrally located in Pasig, steps from Robinsons Galleria Mall and within a 5-minute walk of EDSA Shrine. It is 0.6 mi (0.9 km) from SM Megamall and 1.6 mi (2.6 km) from Greenhills Shopping Center.

Yes, the hotel features a seasonal outdoor swimming pool. Specific operational hours are not provided.

Up to 2 children aged 5 years old and younger can stay free when occupying the parent or guardian's room, using existing bedding.

The property offers rollaway beds for a fee of PHP 1875 per night. Advance request or confirmation is required for rollaway beds.

Crowne Plaza Manila Galleria by IHG

Amenities

Property description

Book on Vio