Is parking available at the property?

Self-parking is available on-site for AUD 35 per day, and valet parking is also offered for AUD 65 per day with in/out privileges. Guests must contact the property in advance to reserve parking.

What type of breakfast is offered and what are the serving hours?

Cooked-to-order breakfasts are available for a fee of approximately AUD 27 per person. Breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:30 AM. Children aged 12 and younger eat free breakfast.

Does the property allow pets?

Pets are not allowed at this property, but service animals are exempt from this policy.

What are the standard check-in and check-out times?

Check-in is at 2:00 PM and check-out is at 11:00 AM. Early check-in and late check-out are available for a fee, subject to availability.

Are airport shuttle services available?

Airport shuttle services are available for a fee of AUD 27 per person (one-way) and AUD 12 for children aged 4 to 14 years. Guests must contact the property with arrival details before travel to arrange the transfer.

What accessibility features does the property offer?

The property features step-free entrances, elevators, and wheelchair-accessible facilities in public areas and rooms. Accessible bathrooms are also available.

Where is the property located in relation to key landmarks?

The property is located near Albert Park Lake, just 0.2 km away, and is a 2-minute drive from Chapel Street. It is also 1.6 km from Luna Park and 2 km from the Royal Botanic Gardens. Public transport options are available nearby.

Does the property have a swimming pool?

Yes, the property features an indoor pool and an outdoor heated pool. Pool access is available from 6:00 AM to 10:00 PM.

What are the policies for guests staying with children?

Children aged 11 years and younger can stay for free when occupying the parent or guardian's room using existing bedding.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of AUD 70 per night, subject to availability. Guests are encouraged to request extra beds in advance for confirmation.

Pullman Melbourne Albert Park - Luxury Hotel Experience

Average nightly price at Pullman Melbourne Albert Park by month, last 12 months (USD)
Month	Average price
January	US$174
February	US$158
March	US$227
April	US$124
May	US$136
June	US$111
July	US$139
August	US$126
September	US$126
October	US$152
November	US$148
December	US$173

What guests think

At Pullman Melbourne Albert Park, travellers highlight a lakeside location near trams, comfortable beds and useful facilities like a pool and gym, while also noting dated rooms in places, mixed service experiences, and parking that can be costly or confusing.

Cleanliness ranges from spotless rooms to missed housekeeping and occasional maintenance or hygiene issues. Breakfast earns both praise and criticism, and some guests report early closing hours or slow waits for food. Expect a comfortable stay by the park, with trade-offs if you prioritize a CBD location or fully modern rooms.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

The pool and gym are praised by many guests, and several found on-site parking convenient. Others reported that parking is costly or confusing (e.g., per-exit fees), and one review flagged poor pool cleanliness.

Related guest reviews

10

Charlotte

9 Jun 2025

·

Stayed 3 nights

I was a good hotel. Considering the price and with breakfast already, with all their amenities indoor pool and gym, parking lot is really big which is good. Location is at the city where most tourist spots are near. All staff in reception and restaurant are very accommodating. Rooms are ok big enough for 2 adults and 2 kids. Will definitely book here again.

6

Justine

23 Mar 2025

·

Stayed 2 nights

Kids loved the pool area, there was a gym and free fruit.

8

Dennis

23 Jan 2026

·

Stayed 3 nights

Sauberes Zimmer, nettes Personal, gutes Frühstück, Pool und Gym. Etwas mühselig das zugehörige Parkhaus auf Anhieb zu finden, da um das Hotel der Verkehr schrecklich ist. Insgesamt sehr ordentlich, aber keine 5 Sterne,

Translate

10

Venkatesan

27 Jul 2024

·

Stayed 5 nights

Pool was good, walkable to park and tram

10

Thomas

28 Apr 2025

·

Stayed 4 nights

Indoor heated pool was a hit with kids

4

Claire

23 Jan 2024

·

Stayed 3 nights

Not as luxurious as the price is. Parking was ridiculously expensive at $25 per night for our 3 night stay but you can only leave once a day or valet parking at $40 and you could leave anytime. Swimming pool is disgusting and not nice to swim in, it has gunk on top. Rooms are too hot and despite many of requests as the air con was stuck on 23 degrees no one could fix it as we were told that the air con system is too old and the lowest they’ve ever seen a room is 19 degrees. But when you have a family of four in a family room no one gets any sleep as it’s too hot. Beds were also old and uncomfortable. The first night we opted to eat in the restaurant downstairs and the staff kept muddling up orders or not communicating when they knocked off shift and we had to put our order in again after 30 minutes of waiting and they said the person who we ordered with hadn’t put it through. It’s a real shame as with a few basic tweaks it could be a really nice stay but we were left feeling short changed for the money we had just spent.

10

Ron

7 Aug 2024

·

Stayed 4 nights

I recently stayed at the Pullman Melbourne Albert Park, and overall, my experience was positive. The rooms were clean and comfortable, and the staff was friendly and accommodating. However, I found the parking situation to be a bit challenging. The hotel offers valet parking for $50, and self-parking costs $25, but this fee applies each time you enter and exit the lot since it's not owned by the hotel. This could be inconvenient for those traveling by car. Despite this, the hotel's central location and excellent service made my stay enjoyable. If you don't need parking, this hotel is a great choice.

10

Shivone

18 Oct 2025

·

Stayed 1 night

Parking was fab and so convenient.

10

HANAN

5 Jan 2023

·

Stayed 19,357 nights

Calm and relaxing atmosphere, friendly staff, clean gym.

8

Marcia

27 Jan 2025

·

Stayed 1 night

Clean and spaciousness rooms. Pool and gym nice exttras. Nice breakfast selection. Lovely foyer area. Not sure why a guest has to pay for parking.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness feedback is mixed: many rooms were described as clean, but multiple guests reported dirty rooms or inconsistent housekeeping and restocking. A few also mentioned maintenance or hygiene issues such as dusty fixtures or leaks.

Related guest reviews

6

Dinkar

4 Jan 2024

·

Stayed 1 night

Plumbing in bathroom was terrible. Wrong sink tap. Leaky bath tap. Soap were not refilled. Same breakfast menue for 7 straight days.

2

Sallyanne

7 Jul 2025

·

Stayed 4 nights

Room was filthy and cleaners didnt clean the room for 4 days. I had to go to concierge to get more toilet paper and bin liners...

2

Nicole

24 Aug 2023

·

Stayed 2 nights

Dirty socks of previous person staying in room under chair/couch, crumbs/dirt on floor, dust all over the cups/cutlery in room. Dust in centre display outside of room, check in process was not smooth asked where to park told drive out there turn left and you’ll see it ok. Charged more then the Wotif price, made a complaint to staff was offered buffet breakfast for 1 day, won’t be using Wotif again as it’s the second accomodation with poor cleaning and poor customer service

10

Polly

7 Nov 2024

·

Stayed 1 night

The staff are so welcoming and helpful. Our room was quiet and comfortable and spotlessly clean. Loved the breakfast buffet option too! will definitely be back again soon.

8

Dennis

23 Jan 2026

·

Stayed 3 nights

Sauberes Zimmer, nettes Personal, gutes Frühstück, Pool und Gym. Etwas mühselig das zugehörige Parkhaus auf Anhieb zu finden, da um das Hotel der Verkehr schrecklich ist. Insgesamt sehr ordentlich, aber keine 5 Sterne,

Translate

6

Louise

22 May 2023

·

Stayed 8 nights

The location and gym and pool were terrific. The staff was accommodating. The room was spacious. The bathroom was old fashioned: badly designed bath and shelving. The cleanliness was good, but the staff didn't replenish coffee and tea and didn't take care of replacing toilet paper and tissues. I had to ask

6

Gaurav

2 Jan 2024

·

Stayed 4 nights

Dirty carpets small rooms Sudden hot water in shower V small basin

6

Dianne

28 Sept 2025

·

Stayed 2 nights

Upon our first impressions walking into the room we were greeted by chewing gum stuck to side of bed empty biscuit packet under the bed, and a moldy/rusty kettle on inside of kettle which we could not use , for the cost to stay it was very expensive for what we got .

10

Matthew

28 Dec 2023

·

Stayed 2 nights

It was nice and clean.

10

Praveen

11 Jun 2024

·

Stayed 4 nights

Property was clean and staff were helpful. Room was in good condition and cleaned daily by service.

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms often feature comfortable beds, some generous space, and occasional lake views. However, many note dated decor and bathrooms, limited amenities (no smart TV/USB in places) and intermittent issues with HVAC, noise, or small/poor-view rooms.

Related guest reviews

10

SAY CHAN

11 Apr 2024

·

Stayed 4 nights

Clean and comfortable rooms but the facilities are a bit old such as no USB or USB-C ports in the sockets in the room. Wifi facilities were great.

6

Edith

13 Mar 2024

·

Stayed 1 night

It was very noisy the night we stayed, above room kept us up.

10

Rondelle

24 May 2025

·

Stayed 3 nights

Good location - opposite Albert Park, 3 minute walk to St Kilda Rd and a tram to the city. Comfortable and nice size rooms, friendly and helpful team on the front desk.

6

Gurinder

1 Jan 2025

·

Stayed 2 nights

my experience was far from satisfactory. Upon arrival, my check-in was delayed by two hours because the room was still being cleaned. Despite the inconvenience, there were no complimentary drinks or food offered while we waited. However when requested check out time was extended by 90 minutes. The next day's cleaning service was disappointing, as the old towels were simply rolled back and not replaced with fresh ones. I asked for replacement towels by calling housekeeping but no one turned up so end up picking up the towels from pool area by myself. Additionally, the room had an old TV with no smart features, no free movies, and no access to streaming services like Netflix or Prime. To top it all off, $16 charge to watch a single movie. Moreover there is no view from the rooms at the back so ended up keeping the block outs curtains closed. So it was an average experience.

6

Johan

29 Nov 2025

·

Stayed 2 nights

At 5:00 pm we still had to wait another hour for the room. The room was then fairly average and dated looking out on a wall. On a positive note, beds were really comfortable, gym good for a hotel and staff courteous.

6

Corinna

30 Apr 2024

·

Stayed 3 nights

Convenient location but room small and bathroom faces the beds, so if someone gets up in the night the light is right in your face. Also wall between rooms are thin, you can here everything next door.

4

Jose Das

1 Jul 2025

·

Stayed 1 night

The toilet looked very old fashioned. No proper exhaust system, which made the use of the toilet very unpleasant. Room temperature control took about 2 hours to kick in.

10

Sue

1 Jan 2025

·

Stayed 1 night

Had a lovely room overlooking lake. Staff were excellent in accommodating our vehicle which had extra height. Would definitely stay again. Thank you.

10

Charles

24 Nov 2025

·

Stayed 4 nights

Great stay. Room was clean and modern, Shower had good water pressure. There was a wall panel next to desk with inputs to connect to the TV. Great for streaming off laptop/device. Staff were excellant and very helpful. Food in Restuarant was fantastic as were the restuarant staff. There was a tram stop behind the hotel in the street behind it which was convenient.

6

Sanil

2 Aug 2025

·

Stayed 5 nights

It needs a renovation as the rooms were old

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Staff are frequently described as friendly, helpful and professional. Recurring issues include long or delayed check-ins, difficulty reaching housekeeping, occasional rudeness or errors, and understaffing during busy conference periods.

Related guest reviews

10

Polly

7 Nov 2024

·

Stayed 1 night

The staff are so welcoming and helpful. Our room was quiet and comfortable and spotlessly clean. Loved the breakfast buffet option too! will definitely be back again soon.

10

Ryan N Renee

30 Jan 2023

·

Stayed 2 nights

Concierges were knowledgeable and helpful

4

Pervaiz

18 Nov 2024

·

Stayed 2 nights

Even we arrived at 4 pm. The hotel didn’t have the rooms ready. Had to wait long…. Reception wont pick up the phone even after 100 rings. Staff is either untrained or doesn’t want to support. Overall bad experience with the services. Property is otherwise fine if you don’t have to interact with the staff

2

Nicole

4 Dec 2022

·

Stayed 19,330 nights

This hotel does not deserve its 5-star status. We waited 45 minutes to check in, and nothing improved from there... Room service was unable to tell us if food would take 20 minutes or more than an hour to arrive. Hotel concierge couldn't direct us to other suitable options within walking distance. Iron in room didn't work properly and leaked on and stained our clothing. There was some kind of dirty linen piled up outside or room when we checked in. Just beyond disappointing all round. We had a very short stay in town and needed those things you expect to go well in a 5-star hotel, to go well.

4

B

5 May 2025

·

Stayed 1 night

My wife had eye surgery and we chose to stay at the pullman as it was in good location and were assured when we booked (via telephone) that the room would be ready by 2pm as stated (on the booking I said we would arrive at 2:30pm). Upon arrival our room wasn't ready and we had to wait in the foyer (my wife in considerable pain after just having eye surgery) until 5pm. We were told that we would receive a call when the room was ready, we didn't receive this so I had to ask again if our room was ready which it was. We were offered a discounted breakfast (only paying $25 for a buffet breakfast which wouldn't be worth $25 per person let along the full rate). Disappointing considering we needed a room and that we had spoken previously about needing to be in a room as soon as we arrived and this didn't occur. Understand people and hotels get busy, but put us in a free upgraded room instead of making people wait and turn a negative experience into a positive experience.

8

Joanne

1 Mar 2023

·

Stayed 1 night

There was a large conference on at the same time. There was not enough staff to deal with check in for “non conference “ guests. An extra dedicated line was needed…….

10

Kristian

8 Nov 2025

·

Stayed 4 nights

We had a lovely stay here! Room of good size, very comfortable beds and clean room. Staff was accommodating og friendly. Very good breakfast!

6

David

17 Feb 2024

·

Stayed 2 nights

Very slow checkin - room not ready

10

Rodney

12 Jun 2024

·

Stayed 4 nights

The staff of the Pullman were excellent . Nothing was too much trouble

2

Anthony

31 Mar 2025

·

Stayed 1 night

The lady at the front desk was rude and very disrespectful, Alina I think was her name , Will never stay there again

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Across from Albert Park with tram lines nearby, making it easy to reach the CBD. Some guests felt it was farther from central Melbourne and noted occasional road noise.

Related guest reviews

10

Tone Nøtvik

24 Jan 2023

·

Stayed 4 nights

Very lovely hotel, a little outside the bustling city But near to Albert Park Lake. Green, quiet and nice outside the Window. Easy to get everywhere in the city with the tram nearby. Very spatious hotel room, and clean and perfectly furnished. Our best hotel room so far in our 30 days holiday. Will recommend highly.

10

Jenni

18 Jul 2025

·

Stayed 2 nights

Excellent location for exercising and to eat lots of yummy food up the road in st kilda

6

Patrick

13 Aug 2025

·

Stayed 2 nights

Isolated from the city.

10

Rondelle

24 May 2025

·

Stayed 3 nights

Good location - opposite Albert Park, 3 minute walk to St Kilda Rd and a tram to the city. Comfortable and nice size rooms, friendly and helpful team on the front desk.

8

Vicki

6 Oct 2025

·

Stayed 2 nights

Further out of Melbourne CBD than I expected, but transport into the CBD was affordable and convenient. Nice hotel.

10

bernard

12 Jan 2023

·

Stayed 19,363 nights

Great stop in Melbourne and it was located on the tram line. Made getting around so easy.

10

ASAKO

17 Apr 2024

·

Stayed 2 nights

アルバートパークの目の前、トラムの駅からも２分。シティからもトラムで10分。今回は一人でのんびりしたくて利用しました。アルバートパークの近くには素敵なカフェもありますし、公園からのメルボルンの眺めは本当に感動します。ちょっとゆっくりとしたい時に、とてもおすすめのホテルです。

Translate

8

Katie

8 Jul 2023

·

Stayed 2 nights

Great location with trams close

8

Peter

24 Jan 2023

·

Stayed 6 nights

Great area but a lot of road noise

10

Charles

24 Nov 2025

·

Stayed 4 nights

Great stay. Room was clean and modern, Shower had good water pressure. There was a wall panel next to desk with inputs to connect to the TV. Great for streaming off laptop/device. Staff were excellant and very helpful. Food in Restuarant was fantastic as were the restuarant staff. There was a tram stop behind the hotel in the street behind it which was convenient.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast receives both praise and criticism, with some finding the buffet average or repetitive. Restaurant and room service can finish early, and waits for food were sometimes slow.

Related guest reviews

6

Dinkar

4 Jan 2024

·

Stayed 1 night

Plumbing in bathroom was terrible. Wrong sink tap. Leaky bath tap. Soap were not refilled. Same breakfast menue for 7 straight days.

8

Deborah

5 May 2023

·

Stayed 2 nights

The room service meals were excellent. Most staff were very friendly and helpful.

8

Dennis

23 Jan 2026

·

Stayed 3 nights

Sauberes Zimmer, nettes Personal, gutes Frühstück, Pool und Gym. Etwas mühselig das zugehörige Parkhaus auf Anhieb zu finden, da um das Hotel der Verkehr schrecklich ist. Insgesamt sehr ordentlich, aber keine 5 Sterne,

Translate

4

B

5 May 2025

·

Stayed 1 night

My wife had eye surgery and we chose to stay at the pullman as it was in good location and were assured when we booked (via telephone) that the room would be ready by 2pm as stated (on the booking I said we would arrive at 2:30pm). Upon arrival our room wasn't ready and we had to wait in the foyer (my wife in considerable pain after just having eye surgery) until 5pm. We were told that we would receive a call when the room was ready, we didn't receive this so I had to ask again if our room was ready which it was. We were offered a discounted breakfast (only paying $25 for a buffet breakfast which wouldn't be worth $25 per person let along the full rate). Disappointing considering we needed a room and that we had spoken previously about needing to be in a room as soon as we arrived and this didn't occur. Understand people and hotels get busy, but put us in a free upgraded room instead of making people wait and turn a negative experience into a positive experience.

8

Ji hyun

3 Jul 2023

·

Stayed 5 nights

When we checked in (just after midnight) the room have no water. I called reception the lady asked come downtown to reception to get water so we go down to her and she said next time ill charge for the water. Except her the staffs was helpful. The location is great, to get the trams really convenient. The buffet breakfast is really poor. We stayed 5 night, everyday was same and really low level

10

Kristian

8 Nov 2025

·

Stayed 4 nights

We had a lovely stay here! Room of good size, very comfortable beds and clean room. Staff was accommodating og friendly. Very good breakfast!

4

Annalise Maria

1 Jul 2023

·

Stayed 4 nights

Customer service was not good and room service wasn’t available after 9 so the girls got very hungry and had to Uber food Also what they did order was horrible They wouldn’t recommend the Pullman it to anyone I was disappointed for them because the Pullman is meant to be good value

10

krysta

26 Feb 2023

·

Stayed 2 nights

Great location. The hotel team were professional and happy to help. The room was clea ln and comfortable. Room service only went till 9.30pm but we were able to uber eats.

10

Charles

24 Nov 2025

·

Stayed 4 nights

Great stay. Room was clean and modern, Shower had good water pressure. There was a wall panel next to desk with inputs to connect to the TV. Great for streaming off laptop/device. Staff were excellant and very helpful. Food in Restuarant was fantastic as were the restuarant staff. There was a tram stop behind the hotel in the street behind it which was convenient.

8

Gary

3 May 2025

·

Stayed 4 nights

Nice stay near Albert Park. Restaurant menu was disappointing for a 5 stat restaurant.

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1 $126	2	3 $176
4 $119	5 $122	6 $102	7	8 $163	9 $149	10
11 $106	12 $121	13 $121	14 $121	15 $125	16 $185	17
18	19 $123	20 $130	21 $134	22 $144	23	24 $549
25 $101	26 $114	27 $204	28 $175	29 $142	30 $137	31 $160

Pullman Melbourne Albert Park

Prices for Pullman Melbourne Albert Park

Monthly average prices

About this property

Location

Room options

Superior Room, 2 Twin Beds, Lake View

Deluxe Room, 1 King Bed, Lake View

Deluxe Room, 1 King Bed

Classic Room, 2 Twin Beds

Deluxe Suite (1 Queen Bed 2 Single Or 2 King)

Classic Room, 2 Queen Beds

Guest reviews of Pullman Melbourne Albert Park

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Pullman Melbourne Albert Park

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21	22	23	24	25 $419	26 $337
27 $109	28 $110	29 $105	30 $120