Name: Quay West Suites Melbourne
Address: Southgate Avenue, Melbourne, Victoria, Australia, Melbourne, Victoria, Australia
Rating: 9.1

Guest reviews

9.1

Superb

Based on 1,659 verified reviews

Who stays here?

Business

12%

Couple

53%

Family

25%

Group

5%

Solo

2%

What guests think

AI-generated summary based on recent guest reviews

At Quay West Suites Melbourne, travellers highlight a central Southbank location, spacious apartment-style rooms with balconies and city or river views, and a standout indoor pool and spa, alongside consistently friendly, helpful staff enhancing overall stays.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

10

Simon

11 Apr 2026

·

Stayed 3 nights

Fantastic as always

10

Mark

31 Jan 2026

·

Stayed 3 nights

First stay here , this was a great visit, location perfect on Southbank, reception staff impeccable, noting a birthday stay and gifted bubbly and chocolates . Upgraded suite, unit very clean, adequate fridge stock etc, strongly recommended, avoid Aust Open period if possible as extremely expensive across the city

10

Tamara Jane

30 Jan 2026

·

Stayed 3 nights

Service was amazing

10

Helena

21 Jan 2026

·

Stayed 2 nights

Excellent customer service, staff were lovely and easy to deal with.

10

Ken

20 Jan 2026

·

Stayed 4 nights

Fantastic location, welcoming staff,spacious and clean apartment...great pool...

Southgate Avenue, Melbourne, Victoria, Australia

Location

With a stay at Quay West Suites Melbourne in Melbourne (Southbank), you'll be steps from Melbourne Arts Centre and 5 minutes by foot from National Gallery of Victoria. This luxury aparthotel is 0.9 mi (1.5 km) from Melbourne Convention and Exhibition Centre and 1 mi (1.6 km) from Crown Casino.

Southbank Promenade(0.1 Miles)

Hamer Hall(0.1 Miles)

Melbourne Arts Centre(0.2 Miles)

Melbourne Skydeck(0.2 Miles)

Eureka Tower(0.2 Miles)

Fed Square(0.2 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 14:00 to 00:00

Before 11:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Self parking is available on-site for AUD 35 per day, which includes in/out privileges. Parking height restrictions apply.

Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee of approximately AUD 40 per person.

No pets are allowed, but service animals are permitted.

Check-in is from 2:00 PM and check-out is until 11:00 AM. Early check-in and late check-out are available for a fee, subject to availability.

The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Elevators are available for easy access.

The property is situated in Southbank, just steps from the Melbourne Arts Centre and 5 minutes on foot from the National Gallery of Victoria. It is approximately 0.9 miles from the Melbourne Convention and Exhibition Centre and 1 mile from Crown Casino.

Yes, the property features an indoor pool and an outdoor heated pool. The pools are available for guests to enjoy during their stay.

Children are welcome at the property. There are no charges for children under a certain age, and free cribs are available upon request.

Rollaway beds are available for AUD 80 per night. Free cribs are available upon request, but advance confirmation may be required.

Quay West Suites Melbourne

Amenities

Property description

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