What are the check-in and check-out times?

Check-in is from 14:00 and check-out is until 10:00. Early check-in and late check-out are available for a fee, subject to availability. Guests should contact the property in advance to arrange these.

Where is the hotel located in relation to key landmarks?

The hotel is centrally located in Melbourne, a 5-minute walk from Bourke Street Mall and 7 minutes by foot from Melbourne Central. It is 1 mile from Queen Victoria Market and SEA LIFE Melbourne.

What are the hotel's policies for guests staying with children?

One child 7 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

What are the policies regarding extra beds and cribs?

Cribs (infant beds) and rollaway beds are available for a fee of AUD 30.00 per night. Guests must contact the property in advance to reserve these.

Melbourne CBD Central Apartment Hotel - 4 Star Stay

Average nightly price at Melbourne CBD Central Apartment Hotel Official by month, last 12 months (USD)
Month	Average price
January	US$143
February	US$108
March	US$119
April	US$93
May	US$94
June	US$81
July	US$83
August	US$88
September	US$140
October	US$96
November	US$106
December	US$111

What guests think

Across the reviews for Melbourne CBD Central Apartment Hotel Official, guests praise the ultra-central location and roomy apartments, but report dated interiors, inconsistent cleanliness, frequent maintenance issues, and limited reception hours that complicate after-hours check-in and support.

Multiple reviews mention lift outages, temperamental or non-working air conditioning and spa baths, patchy Wi-Fi, and no on-site parking despite some listings. Room size and kitchens are appreciated, yet several apartments feel dark or windowless and noise can carry from hallways or floors above. Best for travellers prioritising location and space over modern finishes.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are dated with recurring issues: lift outages, non-working or hard-to-use spa baths, patchy Wi-Fi, and air-conditioning failures; on-site parking is not available despite some listings. In-room kitchens and laundry are useful but equipment can be temperamental.

Related guest reviews

10

Susan

21 Sept 2024

·

Stayed 1 night

A great stay in a quiet room with comfortable beds and lots of space. Excellent kitchen and excellent customer service. Spa doesn't have an on switch so really is just a bath - our friends in other room couldn't find an on switch either.

8

Peter

21 Dec 2023

·

Stayed 3 nights

Very spacious. Unfortunately the A/C was not working so we were relocated / upgraded. Thank you

6

Phil

15 Dec 2023

·

Stayed 2 nights

Lift broken for the entirety of the stay. Not really acceptable to ask people to climb 6 flights of stairs in the middle of December. Detected no urgency about fixing it. Otherwise a good central spot good price for what you get.

4

Silke

25 Oct 2024

·

Stayed 3 nights

We got upgraded to an Executive Apartment, which made us wonder, what the Classic Apartment would have looked like .Needs TLC and a good clean. Wifi was not working well. They advertised for parking, but when we tried to book our car in, we were told that there is no parking.

2

Andrew

7 Oct 2024

·

Stayed 1 night

I was looking for somewhere to stay near Melb cbd that had parking. The ad for the accommodation said that parking was available. When I got there I was told that not only do they not have any parking available, they have never had any in the first place. FALSE ADVERTISING DON’T SUPPORT BUSINESSES THAT LIE.

4

Troy

6 Dec 2023

·

Stayed 1 night

Disappointing that you get there after work and then your told the lift isn't working and you need to walk five floors and wont be fixed till the next day. To make matters worse i was going to a knee surgeon the next day. There was no discussion asking if that was OK theres your key enjoy.

10

Alida

1 Jun 2025

·

Stayed 1 night

Pros: Large apartment, fully equipped kitchen and laundry. Perfectly clean. Large spa bath. Located right next to Bourke St Mall, trams at doorstep. Cons: Free wifi dropped out frequently. Reception only open until 1pm on Sundays.

4

Michael

27 Oct 2025

·

Stayed 7 nights

I arrived to my room with a frozen over freezer which took 2 hours for me to defrost so i could use it for the week the room was run down the bathroom was old spa bath not operational the rooms not noise insulate as i heard everything from the apartment above me from high heels on the wooden floor all night to their bedroom activities front desk wasnt 24 hours so i had to help people who did speak English well with room problems or contacting help what i saw advertised in the picture of the room didnt even come close to the pictures .i had a very temperamental microwave and washing machine

10

Denise

30 Oct 2023

·

Stayed 4 nights

Fantastic location. The apartment had every thing we needed. The air con did not work

4

Aaron and Catherine

17 Dec 2023

·

Stayed 2 nights

Lift was out and had been for 1 week prior to arrival. Allocated on 5th floor so was very inconvenient. Staff were not helpful. Should have been advised about the lift.

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Cleanliness

Cleanliness feedback is mixed, with many reports of dusty rooms, stained carpets, dirty bathrooms and leftover rubbish; several guests also noted unpleasant odours or dirty common areas. A minority found their apartments clean.

Related guest reviews

4

Wayne

1 Oct 2024

·

Stayed 4 nights

Very old run down facility. Needed a proper clean ie, benches, cultery and crockery. Service from staff very lacking. Good location,bed was very comfortable. Would not stay here again.

6

cheryl

24 Mar 2025

·

Stayed 2 nights

Tim on reception was fantastic. As we entered our 2 bedroom apartment we found that not much cleaning had been done except the beds were clean and redone. Kitchen floor was dirty and food particles still on the floor. The floor had not been mopped. No one had vacumed either as there were pieces of food on floor and even a dead beetle in one bedroom. Showers weren't clean and there was so much dust. Tim came to our rescue. We left so he could do what the cleaners should have done. Thank you Tim.. The cleaners need a good talking to.

4

Wayne

26 Jan 2025

·

Stayed 6 nights

Room was very dirty and bathroom/toilet had a smell and was in poor repair.

6

Ben

5 Oct 2025

·

Stayed 3 nights

Great location with easy walking to shopping, food & entertainment. Apartment great layout. Only saw someone at reception once. Apartment could have been cleaned a lot better, rubbish in between couch cushions. TV could do with an upgrade. Bathroom needing an upgrade with toilet constantly running, leaking around shower head, ?soap holder knocked off wall so there was a hole. Could do with a repaint to freshen up. Overall with a bit of TLC would stay again.

2

Leah

3 Mar 2023

·

Stayed 2 nights

This is an email I sent the property - My friends and I stayed in room 203 Wednesday and Thursday evening. We paid $449 for two nights. The state of the rooms was atrocious. I can understand run down rooms but I do expect a clean room. This room was revolting. It smelt and had small flies in it. The dishwasher stank and was revolting and there were marks all down the fridge that were clearly food stains. The floors and couch were covered in stains. The mirrors we're dirty and unclean. The skirting boards were almost black in places. The bathroom (toilet and shower) were dirty. We had to wash cutlery and glassware as they were sticky and cloudy. We called around other places to see if we could move as we felt dirty just being in the room however due to a concert everywhere was booked. These rooms are not worth the money you charge. This is more like a backpackers accommodation.

6

Matthew

28 Jan 2024

·

Stayed 2 nights

Overall the place was low standard it wasn’t very clean the couch was filthy the bath was dirty as well including the toilet. Location was good tho close to everything, maintenance of the property was very poor its very diy or cheap fixes have been done to maintain the property.

4

Niki

7 Sept 2025

·

Stayed 2 nights

There was vomit in the elevator. So gad to use stairs to the 4th floor a couple of times. Eventually a resident came and cleaned it since no staff to clean it up. Rooms were not cleaned. Dust everywhere. Bed was comfy and location was excellent. But the cleanliness was its downfall. Never again!

2

Paul

13 Nov 2025

·

Stayed 1 night

The room was unclean, and the passageway/elevator had rubbish on the floor. The room had no natural sunlight, and the curtains were hanging off. The lamp did not work.

4

Jemalyn

16 Feb 2025

·

Stayed 1 night

Floor is so dusty and the toilet is dirty.

6

Steffen

10 Oct 2024

·

Stayed 4 nights

Bedroom had no windows, and no aircon, was hot. The room was very dusty and overall unclean. Bedsheets were flat sheets wrapped around a blanket, which had god knows what stains on it... the sheets would move over night and your faced with this filth in morning. We ended up only using the hotel as a bag drop and hit up the great ocean road. Will not stay there again. -- Would have taken it up with front desk but they were literally never there.

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Rooms

Rooms are generally spacious and practical, but decor is dated; some lack windows or have awkward shower-over-spa setups, and noise can carry from hallways or upstairs. Beds and pillows vary in comfort.

Related guest reviews

8

Alexandra

1 Jan 2025

·

Stayed 3 nights

Amazing location in the heart of Melbourne. Room was very dated though and the carpet felt greasy. It was perfect though for our trip as we didn’t spend a lot of time actually in the room. The kitchen was really good.

10

Nigel

6 Mar 2024

·

Stayed 1 night

Great location. Large rooms. Couldn't open windows not ideal.

8

Liz

29 Nov 2024

·

Stayed 2 nights

Great locations and lots of room for a group of 6. The bathrooms are a bit dated

8

Stephanie

11 Sept 2023

·

Stayed 2 nights

bedside lamp cord didn't reach the plug on the other side of the king bed and instead of connecting an extension cord, left if unplugged behind the bed. When raised with reception they seemed surprised but provided an extension cord. King bed made up of two singles and were not physically connected - just made up with a flat sheet and tucked in. The two beds separated with just one person sleeping in it. Not a comfortable/professional solution.

4

Mélanie

22 Dec 2024

·

Stayed 2 nights

J'ai réservé une chambre pour 3 personnes mais tous les équipements (lit, couverts, linge) n'étaient que pour 2. Il n'y avait qu'une fenêtre mal placé (dans un coin du salon) qui n'apportait aucune lumière. Aucune fenêtre dans la chambre ni dans la salle de bain et un couloir prenait 1/3 de la taille de l'appartement). Le lit était inconfortable, nous avons passé 2 nuits pas reposantes du tout.

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8

Shirley

16 Jul 2025

·

Stayed 1 night

Lovely two bedroom apartment, very clean and spacious. Central to everything in the city with a tram stop right outside. The only fault? Not sure why an apartment, with sleeping for four adults, would only have one small 2 seater couch, perhaps the other one was being replaced? There was certainly room for another.

8

Scott

7 Nov 2024

·

Stayed 1 night

The property is very central. It was a little noisy at night but that might just be because we live somewhere quiet. The property appears to be quite old.

6

Nathan

6 Oct 2025

·

Stayed 1 night

The location was great, the room seems out dated.

8

Chantelle

20 Jun 2025

·

Stayed 2 nights

Our room was extremely spacious for the 6 of us. It was very clean and had a fabulous view of the city. It was close to everything that we needed and the trams were right out front. It was a little odd walking across the road and entering our room through a shopping centre and using a couple of lifts but the room was worth it. The only thing that we had an issue with was that the heating was only blowing out cold air. After ringing the man on the front desk (who was great), he confirmed that it was not working properly so he then gave us extra heaters and extra blankets which we used for the 2 nights we stayed.

6

Steffen

10 Oct 2024

·

Stayed 4 nights

Bedroom had no windows, and no aircon, was hot. The room was very dusty and overall unclean. Bedsheets were flat sheets wrapped around a blanket, which had god knows what stains on it... the sheets would move over night and your faced with this filth in morning. We ended up only using the hotel as a bag drop and hit up the great ocean road. Will not stay there again. -- Would have taken it up with front desk but they were literally never there.

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Service

Staff are frequently described as friendly and helpful, but reception hours are limited and after-hours check-in or support can be slow or confusing, with communication lapses. Luggage storage is not always available.

Related guest reviews

10

Katrina

17 Feb 2026

·

Stayed 2 nights

Friendly staff, budget wise for city areas, great location. I checked in after reception hour, then I called their office and the operator assisted me with friendly and clear instruction to get the key.

6

Melissa

25 Nov 2025

·

Stayed 1 night

The apartment itself was fine. Had to call four times and waited on the phone out the front for over 10 minutes before a real person answered the phone to check me in. There were some trash/wrappers left in the bedroom from a previous guest?

8

gordon

11 Apr 2025

·

Stayed 1 night

They make it easy for an early check in , speedy and helpful staff

6

Lei

15 Mar 2023

·

Stayed 2 nights

No service. No communication.

4

Julie

19 Oct 2025

·

Stayed 2 nights

Room just basic cleaned .. dust all over dining table … 3 people 2 towels had booked for 3 Check in late 9pm was a disaster we had no email or call to give us instructions to date prior and it took 40mins over the phone with an agency who had zero care factor Good location is the only positive

10

Jason

10 Apr 2025

·

Stayed 1 night

Great hotel and location. Staff are always friendly and helpful. Perfect for our needs.

6

Andrew

13 Nov 2025

·

Stayed 1 night

It served its purpose as a quick over night stay but I wouldn’t be rushing back. The front desk closed at 1pm even though when I booked it said different. Didn’t have storage room for our luggage once we checked out which made difficult. For the rest of our day as our flight wasn’t until 5pm. The gentlemen on the front desk was fanatic, helping us out where to find storage lockers at southerner cross station.

10

David

5 May 2025

·

Stayed 1 night

Only had one night but no issues at all. Enjoyed our stay very much. Staff were very friendly and facility excellent.

6

Tara

23 Feb 2024

·

Stayed 4 nights

1. Terrible check in experience, travelling from NZ we were checking in after hours. I tried calling multiple times to ask the process for late night checkin as there was a lock box. The contact number did not work from NZ. Ended up calling Expedia to help again multiple times, they reassured me we would receive a SMS with details. We arrived at property it was all locked up with no SMS. Our NZ mobiles still did not work. We managed to tailgate into the reception and found a desk phone to call the 24 hour number. Was so stressful after travelling so far with the family. 2. Property is dated and definitely needs an upgrade , lots of construction going on. 3. On-site Staff were excellent, friendly and helpful. 4. Location was good, trams right outside. Walking distance to lots of places to shop and eat.

4

Wayne

15 Jul 2025

·

Stayed 1 night

Paid for a 2 bedroom apartment with king and queen size beds. There was no king bed and I was informed that was due to the advertising on the booking website. I initially needed both beds but one of my companions did not accompany us so it was just myself and my partner (no cancellation available). I was offered a one bedroom with a king, but my partner had already laid out preparations for the evening so it was declined. I didn’t have my measuring tape but beds felt like doubles only. This resulted in my partner and I sleeping in separate beds as I’m 6ft 3 and need a bigger bed. Staff are entitled to breaks, but having reception on a meal break at 2pm (check in time) seems a little wrong. And in the morning, there were at least 6 people wanting to enter the building with reception not staffed and the door locked. All in all, decent space but will look elsewhere.

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Location

Exceptionally central with a tram stop at the door and easy access to shopping, theatres and restaurants; ideal for city stays.

Related guest reviews

10

Kerry

13 Dec 2023

·

Stayed 1 night

Great location. Close to shopping, eateries and transport

10

Laurice

3 Mar 2024

·

Stayed 5 nights

Sean was excellent and very helpful on the front counter! The unit was a great size, just needs a bit of a Reno but totally liveable! The location was great.

10

Debbie

20 Oct 2025

·

Stayed 2 nights

This is a fantastic place to stay, central to public transport and China town, highly recommend

8

Catherine

17 May 2023

·

Stayed 4 nights

Great location. Some of the rooms are well-worn but they are clean, quiet and in a great location. Tram stop is straight out the front and it is easy to go to/from the airport via Skybus and tram straight to the door. The staff were all super friendly and helpful

10

Alida

1 Jun 2025

·

Stayed 1 night

Pros: Large apartment, fully equipped kitchen and laundry. Perfectly clean. Large spa bath. Located right next to Bourke St Mall, trams at doorstep. Cons: Free wifi dropped out frequently. Reception only open until 1pm on Sundays.

8

Jason

13 Nov 2025

·

Stayed 2 nights

Central location well priced room

8

Christine

20 May 2025

·

Stayed 1 night

Perfect location, tram stop right out front

8

Toni

21 Jul 2024

·

Stayed 1 night

Great location, quiet in the room.

8

Ross

21 Oct 2025

·

Stayed 2 nights

Great location friendly staff

8

Kaye

26 Feb 2023

·

Stayed 3 nights

A great property, very convenient to transport & to events/retail in the CBD

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Dining

Not enough information in reviews.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $77	2 $88	3 $72	4 $71	5 $85	6 $127	7 $174
8 $73	9 $77	10 $78	11	12 $76	13	14 $235
15 $79	16 $78	17 $78	18 $81	19 $84	20 $125	21 $168
22 $75	23 $77	24 $88	25 $85	26 $155	27	28
29 $96	30 $99

Melbourne CBD Central Apartment Hotel Official

Prices for Melbourne CBD Central Apartment Hotel Official

Monthly average prices

About this property

Location

Room options

City Penthouse

Two-Bedroom Standard Apartment

One Bedroom Standard Apartment

Guest reviews of Melbourne CBD Central Apartment Hotel Official

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Melbourne CBD Central Apartment Hotel Official

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23	24
25	26	27	28	29	30 $131	31