Holiday Inn Munich City Centre by IHG

Flott lobbyområde. Mye rot i resepsjonen der de ikke fant reservasjonen. Vi kom litt sent og hadde booket rom for fire, 2 voksne i dobbeltseng og to ungdommer på sovesofa. Sovesofa manglet sengetøy slik at dette måtte vi da vente på og vi måtte si i fra litt skarpt for å få de til å faktisk gjøre dette for oss. Sovesofaen var også litt møkkete og det var mye støv og smuss under når vi slo den ut. Fredelig og rolig og sove der. Flott bad. God og variert frokost. Ble belastet både av Hotels.com og hotellet for overnattingen som igjen betyr at jeg nå må drive med admin for å få igjen pengene som er betalt for mye. Det tar en uke å få de tilbake, når det endelig er noen å få snakke med, er beskjeden. Blir fort litt skeptisk til å booke igjen når kommunikasjon mellom Hotels.com og hotellet ikke fungerer skikkelig.

I would definitely recommend this Hotel. Coming from the US, Holiday Inn is viewed as a mid-grade Hotel chain that used to be a leader but no longer is. That is not the case in European countries. Breakfast was nothing short of awesome, way beyond and US located chain hotel. Standard Service's, checking in and out was fine but ask for a concierge and you are on your own. As for help understanding transportation via train, bus etc and you quickly realize the attitude is "not my job, go away".

This Holiday Inn was conveniently located and had many upgrades to make it a modern hotel. The room was spacious, clean and comfortable. The staff was bilingual and efficient. The desk was always busy and fast-paced, so we did not ask for extra help or information as to not impose. The breakfast was ample with many choices and plenty of seating. Parking is beneath the hotel. Spaces are tight, but there is reasonable parking available. The hotel is very walkable (15-20 minutes) to Marienplatz and the associated area. Once you are parked, there is little reason to move your vehicle with the walkability and public transportation considered. Busy hotel, but understandable as to why. We would return here!

Hotel was fantastic, clean spacious, staff were friendly and helpful, lovely bar seating area

It's located just across Deutsches Museum, amd 10 minutes walk to old downtown (Marienplarz)