Is parking available at the property?

Yes, free self-parking is available on-site.

What type of breakfast is offered and what are the serving hours?

Buffet breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 11:00 AM for a fee of approximately NZD 25.00 for adults and NZD 16.00 for children.

What are the standard check-in and check-out times?

Check-in is from 2:00 PM to 9:00 PM, and check-out is by 10:00 AM. Early check-in and late check-out are available for a fee, subject to availability.

What accessibility features are available for guests with disabilities?

The property offers step-free entrances and wheelchair-accessible facilities, including public areas and rooms.

Where is the property located in relation to key landmarks?

The hotel is located in the heart of Napier, just steps from Marine Parade and a 3-minute walk from Napier Beach. It is 0.2 mi from Opossum World and 0.4 mi from Napier Soundshell.

Does the property have a swimming pool?

Yes, there is an outdoor swimming pool available, which is seasonal.

What are the policies for guests staying with children?

Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

What are the policies regarding extra beds and cribs?

Cribs (infant beds) are available for a fee of NZD 15 per night. Advance request or confirmation may be required.

Quality Inn Napier - Comfortable Hotel in New Zealand

Average nightly price at Quality Inn Napier by month, last 12 months (USD)
Month	Average price
January	$91
February	$122
March	$110
April	$87
May	$80
June	$72
July	$66
August	$64
September	$68
October	$91
November	$100
December	$87

What guests think

Across recent reviews, Quality Inn Napier is praised for its waterfront, walkable location and generally friendly staff, while recurring downsides include variable bed comfort, noise from the road or skate park, occasional maintenance issues, and tight parking.

Many guests find rooms clean and spacious, some with kitchenettes or sea views, though decor feels dated to several reviewers. The covered indoor pool and onsite restaurant draw praise, but the pool is often cold or temporarily closed and breakfast availability or value is inconsistent. Access can be tricky due to stairs and no lifts, and Wi-Fi reliability varies. Overall, expect a convenient base by the beach rather than a polished, quiet retreat.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities center on a covered indoor pool and onsite restaurant; guests like them but report the pool is often cold or occasionally closed. Onsite parking exists but spaces are limited or tight, and there is no elevator for upper floors.

Related guest reviews

6

Jane

Aug 21, 2025

·

Stayed 2 nights

We booked for the indoor pool but when we got there it was shut as it was leaking. We were also woken at 6.30am by someone knocking on doors and yelling on the walkway looking for someone. One of thr beds had a huge sunken area so you could only sleep on one side of the bed. The room was really clean though and well maintained apart from the bed.

8

Mark

Mar 16, 2025

·

Stayed 2 nights

Parking on site tight. Pool no longer heated, but a good size. View from balcony good. Shower over bath a bit difficult to get into for elderly people.

10

Bernie

Jan 2, 2025

·

Stayed 3 nights

Clean tidy room, comfortable bed, excellent water pressure in shower, all I need. Only comment is parking was fairly tight for a large vehicle (ute).

8

Joy

Jan 20, 2025

·

Stayed 2 nights

We enjoy staying at the Quality Inn Napier. Fantastic central location. Large rooms. Unfortunately parking is limited. Myself and other customers had to park on the main road as there is not enough parking on site. I witnessed one vehicle reverse into another vehicle because the parking was so tight. But overall, the accommodation is fab.

4

Jessica

Sep 22, 2025

·

Stayed 2 nights

The pool is closed for maintenance, when booking this was not stated anywhere. The reason I booked the quietly inn was because of the pool. There were cigarette filters in between the sheets in the bed. Overall we were disappointed.

8

Georgia

Jan 11, 2025

·

Stayed 1 night

Good studio for the night, has all amenities you need. Literally the comfiest bed, good location and cool that it has a pool and vending machine.

8

Lynette

Mar 11, 2025

·

Stayed 6 nights

No lifts so you need to take luggage up stairs if you're on the 2nd floor. Our room Studio King Ocean View had everything we needed. Parking a bigger vehicle could be an issue as the area is quite tight.

10

Deborah

Mar 9, 2025

·

Stayed 4 nights

Older but in good order. Loved our room facing sea. Restaurant food excellent and very reasonably priced. Only gripe is parking limited and very tight.

8

Colin

Mar 6, 2024

·

Stayed 1 night

Well appointed room. No elevator to upper floor. No a la carte breakfast option — just the buffet. Parking was full, but found a nearby spot on the street. Nice covered pool & deck area. Walking distance to downtown. Across the street from beach & coastal path, but this area is not swimmable.

8

Laura

Jan 9, 2025

·

Stayed 2 nights

Kids loved the covered pool. Its not heated, and the weather was cold but because the wind wasnt a factor they still had the best time swimming.

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is generally praised, with many rooms described as clean or spotless. However, several reviewers reported lapses such as unclean bedding or stains.

Related guest reviews

10

Mohit

Feb 25, 2025

·

Stayed 1 night

brilliant location, clean and tidy rooms, couldn't ask for much more

2

Regan

Feb 4, 2026

·

Stayed 2 nights

Room was a mess. Carpet and bedding not clean. Previous guests hair everywhere and bedding clearly not washed. This was absolutely disgusting. Very noisy place to stay with the loud speakers playing drum and bass music all day and afternoon across the road at the skate park.

4

Jessica

Sep 22, 2025

·

Stayed 2 nights

The pool is closed for maintenance, when booking this was not stated anywhere. The reason I booked the quietly inn was because of the pool. There were cigarette filters in between the sheets in the bed. Overall we were disappointed.

8

Tracey

Dec 30, 2024

·

Stayed 2 nights

Great place to stay nice and clean rooms and quiet .. lovely staff, just a bit if a pain with not enough parking onsite had to park on road...

10

Henare

Jan 12, 2025

·

Stayed 3 nights

Clean and tidy rooms. Great friendly staff

6

Larry

Jan 25, 2024

·

Stayed 1 night

Staff was friendly. Parking adequate. Restaurant breakfast was OK. Found blood/stains on bed comforter. On arrival outside near the room there was a bad smell. Maybe from restaurant garbage. Location is good.

10

Angela

Feb 18, 2024

·

Stayed 3 nights

Clean, spacious room . Very comfortable beds. Rooms serviced promptly. Easy parking.

10

Jane

Jun 3, 2024

·

Stayed 2 nights

Spotlessly clean unit right opposite Bayskate. Excellent value

4

Baylee

Feb 3, 2025

·

Stayed 4 nights

Room very unclean not many utilities

8

Jeremy

Oct 2, 2025

·

Stayed 2 nights

Clean

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AI-generated summary based on recent guest reviews

Rooms

Rooms are often spacious with kitchenettes or sea views, but decor is dated and Wi-Fi reliability can drop. Bed comfort and noise insulation are inconsistent, with reports of hard or sagging mattresses and traffic or skate park noise.

Related guest reviews

2

Regan

Feb 4, 2026

·

Stayed 2 nights

Room was a mess. Carpet and bedding not clean. Previous guests hair everywhere and bedding clearly not washed. This was absolutely disgusting. Very noisy place to stay with the loud speakers playing drum and bass music all day and afternoon across the road at the skate park.

8

Daena

Feb 20, 2025

·

Stayed 1 night

Clean yet very tiny room, some updates, very close to CBD

6

Jennifer

Nov 29, 2025

·

Stayed 1 night

Over priced. Uncomfortable beds Room could use a paint

8

Robert

Nov 15, 2025

·

Stayed 2 nights

Rooms were clean and spacious, the sea view room had a good size balcony overlooking the beach area. Kitchen was clean and well equipped. Plenty of parking, conveniently located. There was no breakfast on offer when we were there but there are plenty of good cafes nearby. Poppy's is highly recommended....

8

Kath

Apr 23, 2025

·

Stayed 4 nights

Loved the location on the Marine Parade. Central, walking distance to supermarket, shops,cafes and restaurants. The sea view, from the balcony was lovely. The hotel services were very helpful and friendly. The room was average, good sunblock curtains. King size bed but very uncomfortable, could feel the inner springs in the mattress. Had a spa bath, with overhead shower. The taps and temperature tricky at 1st. But climbing in and out of the bath required holding the rail careful foot placement.

4

Lee

Mar 30, 2025

·

Stayed 3 nights

The rooms have zero sound proofing, everything feels paper thin and you can hear everything from the hallway, even when people are whispering. 11pm on my last night and some random is playing the harmonica outside the door,

8

Beverly

May 18, 2025

·

Stayed 1 night

Went to Napier for the Hawkes Bay Marathon. This Hotel was in a great location to start the Half Marathon and to get the Buses to other start points and for Race Pack Pick up. The beds were not that comfortable. There was a lot of road noise, which made for a unsettled nights sleep. Short walk to City Centre to get dinner.

10

Cheryl

Oct 27, 2024

·

Stayed 4 nights

Location was good and room was reasonably spacious, with all amenities provided. Check-in staff were very pleasant and accommodating. One side of the queen bed had no bedside table, which was inconvenient. Wifi frequently dropped out.

10

Zoe

Apr 7, 2025

·

Stayed 2 nights

A fabulous spacious room for two, close to town, amazing seaview! Cant wait to visit again!

8

Peter

Oct 2, 2024

·

Stayed 2 nights

We had a good stay for family with kid overall. The location is very central, walkable distance to Art Deco area. The room facilities are clean, basic but worked well for us. There is bathtub in bathroom. Pantry area does not have cooktop, but fully equipped with microwave, toaster, other dinnerwares. The indoor pool is not heated, which is disappointing for the kid. My room's internet is very weak unfortunately, had go outside room to have a stable connection. However, the plus point is TV is with Sky channels.

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AI-generated summary based on recent guest reviews

Service

Service is frequently described as friendly and helpful, with smooth check-in and staff going the extra mile. A few guests, however, encountered unhelpful or curt interactions.

Related guest reviews

10

Divya

Mar 9, 2025

·

Stayed 1 night

Staff were friendly and helpful, room was clean and in a very convenient location.

10

Mark

Mar 4, 2025

·

The desk staff went above& beyond, calling the local shuttle service to pick us and many others up and take us to the harbor because our plane that was diverted to Honolulu and made it to late to catch our cruise ship the day before in Auckland.

4

Lance

Jul 9, 2023

·

I wasn't happy with the service i got from a manager i think

10

Sean

Feb 12, 2025

·

Stayed 1 night

Front desk staff extremely helpful and welcoming

10

Rozaleigh

Sep 7, 2025

·

Stayed 1 night

Check in was smooth and easy (side note: if you aren't credit card holders like us make sure you bring a CASH security deposit, our mistake for missing that but an ATM was just across the road at The Warehouse) Staff were friendly and helpful. Room was good and tv channels had something for everyone. Safe parking lot. Short walk into town, easy and convenient! Checkout was smooth and easy. Thanks for having us!

8

prabhjot

Jan 6, 2025

·

Stayed 2 nights

Staff cooperative and moved us to another roon

10

Jordan

Dec 18, 2023

·

Stayed 2 nights

Check in was a breeze, the staff were so friendly throughout our stay & our room had everything we needed. One of the best stays I’ve had in a while, location was perfect too! Plus the pool! Would easily go back!

6

Romel

Apr 18, 2024

·

Stayed 1 night

When i lay down the bed and go under the balnket i felt ichy and there is insects bite me and when i woke up i see the insects died and when i was check in the person assisting me he is arrogant

10

Wendy

Sep 20, 2025

·

Stayed 2 nights

Friendly helpful staff

6

Kelvin

Sep 26, 2023

·

Stayed 1 night

Front desk staff unhelpful, caused a lot of inconvenience by not being understanding.

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AI-generated summary based on recent guest reviews

Location

Excellent waterfront position on Marine Parade with easy walking access to shops, cafes and attractions. Many guests choose it for its central, beachside convenience.

Related guest reviews

8

Louise

Oct 1, 2023

·

Stayed 1 night

Fantastic location right on marine parade

8

Wayne

Mar 19, 2025

·

Stayed 1 night

Very convenient placed motel for beach access and shopping all within easy walking distance Nice and tidy rooms

10

Saimoni

Oct 27, 2025

·

Stayed 3 nights

Great stay, across the road from the beach and park and very close to the main city. The hotel was clean and decent. Lots of parking on site.

8

Myrna

Mar 4, 2025

·

Stayed 2 nights

Great location to downtown Napier for walking.

10

Guy

Jan 1, 2024

·

Stayed 1 night

On the beach location, just walking distance from the CBD and restaurant district

8

Louise

Mar 10, 2025

·

Stayed 3 nights

Easy check in, great location

8

Colin

Mar 6, 2024

·

Stayed 1 night

Well appointed room. No elevator to upper floor. No a la carte breakfast option — just the buffet. Parking was full, but found a nearby spot on the street. Nice covered pool & deck area. Walking distance to downtown. Across the street from beach & coastal path, but this area is not swimmable.

8

Michael

Nov 10, 2025

·

Stayed 2 nights

Great Location on sea front, hotel old but everything you needed. Comfy Bed always a plus.

10

Raewyn

Feb 24, 2025

·

Stayed 2 nights

Great location - walking distance to what you wish to see, eat & do

10

Suzzanne

Jan 24, 2023

·

Stayed 1 night

Location was excellent

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AI-generated summary based on recent guest reviews

Dining

The onsite restaurant receives positive feedback for dinner quality. Breakfast draws mixed comments, with limited availability on some days and value or quality concerns.

Related guest reviews

8

Lisa

May 19, 2024

·

Stayed 1 night

Good location - friendly staff - onsite restaurant quiet but food good. Rooms a little dated and tired but comfortable.

10

Andrea

Jan 31, 2025

·

Stayed 1 night

The resurant Drift was very good. Staff lovely. Nica and close to cbd.

6

Anne

Mar 10, 2024

·

Stayed 1 night

The Quality Inn was v dated. For old arthric people having to crawl up stairs was awkward. Getting into a shower in a bath is a recipe for disaster. It didn,t live up to what I expected in the room I thought I'd booked. The breakfast buffet was awful.

8

Matt

Aug 5, 2024

·

Stayed 4 nights

Great stay here, friendly staff and good food with onsite restaurant, quiet also which makes for a good sleep.

8

Alan

Jan 27, 2023

·

Stayed 1 night

Its a pleasant enough place to stay, only complaint was they only do breakfast Saturday and Sunday. Very nice reception staff. Would stay here again.

8

Brenda

Jun 24, 2025

·

Stayed 2 nights

I’ts position on the waterfront. The attached restaurant excellent food.,

8

gilles

Mar 21, 2024

·

Stayed 1 night

The breakfast is expensive compared to what is offered

8

John

Sep 12, 2024

·

Stayed 3 nights

All good, but football staying was noisy morning & night. No breakfast on Monday morning.

10

Mellissa

May 3, 2025

·

Stayed 1 night

Clean, basic, a bit dated but we were just staying one night, I like the kitchenette which was handy for a fast breakfast! Great location to the beach and a kids playground. We ate at K’s kitchen and it was great too. I’d pass on the breakfast buffet, average at best at $25!

10

greg

Sep 28, 2023

·

Stayed 2 nights

Lovely view of the waterfront from the balcony and close to the city centre. On site restaurant was convenient with a great selection of food.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $75	2 $75	3 $75	4 $79	5 $75	6 $78	7 $78
8 $75	9 $75	10 $78	11 $71	12 $71	13 $78	14 $77
15 $71	16 $71	17 $71	18 $71	19 $71	20 $71	21 $71
22 $77	23 $78	24 $78	25 $82	26 $78	27 $82	28 $77
29 $76	30 $78

Quality Inn Napier

Prices for Quality Inn Napier

Monthly average prices

About this property

Location

Room options

Studio, Sea View

Twin Room, Sea View

Deluxe Twin Room

Room, 2 Queen Beds

Standard Studio

Deluxe Studio

Standard Twin Room

Room, 1 King Bed

Apartment, 2 Bedrooms

Guest reviews of Quality Inn Napier

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Quality Inn Napier

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22 $79	23	24
25 $108	26 $87	27 $75	28 $79	29 $75	30 $75	31 $88