Name: Malmaison Newcastle
Address: Quayside, Newcastle, Tyne and Wear, GB
Price range: 109 US$–354 US$ per night
Rating: 8.77

Vad gäster tycker

Baserat på recensionerna utmärker sig Malmaison Newcastle för sitt natursköna läge vid Quayside med utsikt över broarna, generellt vänlig personal och bekväma, ofta rymliga rum, vilket skapar en smidig bas för besök i staden, konserter, promenader längs floden och marknadsbesök.

Nackdelar som noterats under flera vistelser inkluderar pågående renoveringar med ställningar och morgonbuller, vissa daterade eller väldigt mörka interiörer, samt enstaka brister i städningen. Rummen varierar från rymliga till enheter med små eller udda badrum, morgonbuller från soptunnor eller gatan, och problem med temperaturregleringen. Frukosten får ofta beröm men kan vara långsam, det kontinentala utbudet begränsat, och middagsmenyn är varierande, även om cocktails och baratmosfären får komplimanger. Räkna med en naturskön och bekväm bas med vänlig service, samt några egenheter relaterade till renoveringarna.

Faciliteter

Renlighet

Rum

Service

Läge

Måltider

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Faciliteter

Parkeringen finns i parkeringshuset mittemot mot en avgift och är generellt sett enkel. Gymmet och spaanläggningen är begränsade, med rapporter om stängningar eller grundläggande faciliteter, medan baren/loungen är populär.

Relaterade gästrecensioner

8

Michael

16 feb. 2025

·

Stannade 1 natt

Newcastle was great, the hotel was well situated parking was easy, only thing was there was no real Spa only a dry sauna & the gym was disappointing

10

Jamie

12 okt. 2024

·

Stannade 1 natt

Very convenient parking across the street, room very well equipped for children, providing a cot a changing mat and a nappy bin! Breakfast included in booking which was also a good offering. Great stay and wouldn’t hesitate to stay again

10

Stephen

16 nov. 2023

·

Stannade 1 natt

Just a one night stay at this hotel on this occasion. Pleased that the usual high standards are being maintained. Great location for the night life of Quayside and only a 1 mile walk to the shopping district. The adjacent car park is also excellent value.

10

Joel

15 juli 2024

·

Stannade 1 natt

Lovely hotel right on the Quayside. Ideal location with parking just behind. The rooms and were excellent, as you'd expect from a hotel of this kind. A lovely warm welcome on reception and a nice complimentary mojito. The bar was well decorated and drinks prices a little higher than the surrounding area, but to be expected in a hotel. Note they serve schooners (3/4 pint) not pints but had good draught beers and cocktails. Seats are oversized but comfy enough. Only minor bad point in the room was that the cold tap ran hot for about 1 minute before going cold, which was a pain for teeth brushing. But the beds were very comfy, TV large, USB chargers in the plugs and blackout curtains. The wifi was great and worked perfectly. All good! The service at breakfast was a little slow in spite of plenty of friendly staff, but you could get nice warm pastries while you waited. Very disappointed with the fried egg which wasn't runny and was overcooked. Almost sent it back! Otherwise o.k. food. Overall we had a superb stay and would definitely come back.

10

Marc

30 nov. 2024

·

Stannade 1 natt

Great hotel on the river. The suites are awesome. Nice restaurant and bar.

6

John

22 jan. 2025

·

Stannade 1 natt

Booked as it said it had a gym which turned out to be a room on the 4th floor with a couple of machines. Parking was £10 a night on the top floor of the multi storey car park across the road. Staff were good and food was nice but over prìced for what it offers do not think i would go back

10

David

24 maj 2024

·

Stannade 1 natt

Lovely staff who went over and above.Room was very big ( twin 438) and facilities were really new. Bathroom and shower were great,beds comfortable and superb breakfast. Great location by millennium bridge. Parking was excellent -£10 including check-in day and check-out day.

8

Jordan

27 juni 2025

·

Stannade 2 nätter

Lovely location and breathtaking views Would have given it 5 stars but we arrived to be told the gym was shut for refurbishment and it was one of the main features we had booked the hotel over others for

10

Leah

16 juli 2024

·

Stannade 1 natt

A wonderful stay overall! I stayed in room 502 and had a river view, which was great! The service was excellent, the staff on the front desk were attentive and the staff in the bar and restaurant were fabulous both for evening meal and breakfast. The evening meal menu was quite lacking in my opinion. There is a room service option for both your evening meal, snacks and breakfast. There is car parking, in the multistorey car park directly across from the hotel. It’s £10 a night and served its purpose well. I did not use the spa on this occasion so can’t comment on the quality there. My only complaint, and this is a real nitpick, the toilet in the bathroom of my room, I didn’t have a great deal of space between the wall and the sink. I’m not a particularly large person but I struggled to fit in comfortably. Perhaps this was a design oversight, but it was a bit of a tight squeeze. Other than that, it’s excellent. Can’t wait to stay again!

10

John

13 juli 2024

·

Stannade 1 natt

Staff really friendly and helpful. Busy area at night, and the parking could be better, but the stay was excellent overall.

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Renlighet

Många gäster tyckte att hotellet var rent, men återkommande rapporter nämner missad damm eller hår samt smutsiga eller fläckiga föremål, med vissa områden som ser slitna ut. Standarderna verkar varierande mellan rum och vistelser.

Relaterade gästrecensioner

10

Julie

18 juli 2023

·

Stannade 2 nätter

Room was ok, a bit dark for my liking, all the mirrors were awkward and not great lighting, we found other peoples belongings under the bed, location was perfect, reception & bar staff were pleasant and friendly.

10

Peter

8 nov. 2025

·

Stannade 1 natt

Big clean spacious room with a super comfortable bed and an excellent view. Staff nice a friendly

10

Janice

11 okt. 2025

·

Stannade 1 natt

Very nice and clean and comfortable hotel

8

David

2 maj 2025

·

Stannade 1 natt

Bathroom wasn’t up to standard. Hair down both plug holes. Dirty windows too.

6

Jonathan

18 nov. 2024

·

Dated and dark interior. Back rooms are cold and noisy due to poor glazing. Top of rain shower head had about 20 years of accumulated grime. Never cleaned. Location good for quayside but it's not a luxury option.

6

Dorothy

24 jan. 2024

·

Stannade 1 natt

Interior was too dark wasn’t very clean and they didn’t provide water. Plus you have to pay for parking

6

Linda

8 juni 2025

·

Stannade 1 natt

Have stayed here before and always loved it but thought it was a bit tired looking and the restaurant where we had breakfast looked like it had not seen a duster in a week 🙁

8

Denise

19 juli 2025

·

Stannade 1 natt

Very spacious room. We booked a twin room that had two very comfortable double beds and plenty of space to move around comfortably. It was very clean.

10

Gemma

29 aug. 2024

·

Stannade 1 natt

Lovely overnight stay. Staff on reception were exceptionally helpful and went the extra mile to make our stay special. Breakfast was delicious and freshly cooked. The double room was nice with a view, bed on the smaller side and it was hot overnight. Air conditioning didn’t appear to be working. Bathroom very clean with toiletries and a big bath. Hotel is lovely and plush, great atmosphere and very clean. Great stay will return.

4

Amit

15 aug. 2023

·

Stannade 1 natt

Unfortunately the stay wasn’t great. The room wasn’t clean. There was a layer of dust on pretty much everything. It seems room hasn’t been cleaned for a long time. It was reported to the hotel front desk staff too, who did apologise for the unclean and dusty room. I am Not sure if I want to stay there again.

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Rum

Rummen är ofta rymliga och bekväma, även om belysningen kan kännas väldigt mörk och inredningen daterad på vissa ställen. Vissa badrum är små eller udda, och vissa rum lider av buller eller problem med temperaturregleringen.

Relaterade gästrecensioner

8

Rachel

28 apr. 2025

·

Stannade 1 natt

We stayed in a club deluxe bridge view room. View was stunning. Room was nice except the bathroom. It was so small you couldn’t even open the door all the way. Expected more from it considering this isn’t one of their standard rooms. The room service number they show on the TV actually puts you through to another room. When we managed to get the actual room service number to ring no one picked up and we had to go through reception.

6

Karl

14 aug. 2025

·

Stannade 1 natt

Had a suite. Recently refurbished. It was OK. Three things though: The paint on the woodwork and doors wasn’t keyed right, so it scratched off very easily. It will look bad in no time. TV had Chromecast, which is dated and just doesn’t work. A complete waste of time. You can’t stream to the TV nor was Netflix / Prime available. Zero plug sockets in the living area. Impossible to plug an iPad or laptop in to watch streaming TV.

10

Peter

8 nov. 2025

·

Stannade 1 natt

Big clean spacious room with a super comfortable bed and an excellent view. Staff nice a friendly

6

DP

29 dec. 2024

·

Stannade 1 natt

Views were spectacular, but the room was very dark and tired

8

Steven

10 maj 2025

·

Stannade 1 natt

Good hotel, room was large and well appointed, however the curtains didn’t fit properly allowing early morning sun to get through, so no lay in. Also very early 3-4 bins getting emptied (bottles) meant a disturbed sleep.

10

Jeffrey

7 sep. 2025

·

Stannade 3 nätter

Upgraded to a newly renovated jr suite. It was beautiful, spacious, and very comfortable with amazing views of the Tyne Bridge and castle. Staff were wonderful. They went out of their way to make us feel welcome and comfortable. Good location with lots of nice restaurants and things to see nearby.

8

Clive

6 mars 2025

·

Stannade 2 nätter

Great location and recently refurbished but needs some refinement if the refurbishment undertaken. With those done this would be a great stay.

8

Paul

3 apr. 2024

·

Stannade 2 nätter

Nice stay in Newcastle Malmaison. Great building in a good location over looking Millennium Bridge. Standard Double room was good except for one complaint. I have stayed in many hotels but have never seen a toilet crammed into a space between a sink and bath like this. Unless a person is built like Rodney Trotter, certain daily toilet functions will be a struggle due to the lack of room !! Having spoken to reception, it seems the hotel is aware of this and certain other rooms also have the same issue.

8

Danny

14 okt. 2025

·

Stannade 1 natt

Location not ideal hotel a bit dated

4

Michael

31 mars 2024

·

Stannade 1 natt

Got put into a standard room with no view no phone chargers next to the bed no remote for tv also bed was quite hard

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Service

Servicen får ofta beröm för att vara vänlig och hjälpsam, med enstaka uppgraderingar och omtänksamma gester, även om in- och utcheckningen samt service i bar/restaurang kan vara långsam eller varierande ibland.

Relaterade gästrecensioner

6

Dawn

26 juni 2024

·

Stannade 1 natt

The bar service and breakfast service were excellent however the receptionist on check-in was appalling. There was no indication that the usual car park for the hotel was unavailable and I spent a considerable amount of time trying to find the Malmaison floor (marked as level 4 on entry to the car park but this was cordoned off) so I parked in a general spot & went to check in only to be told by the receptionist that I was in the wrong car park & needed to move my car to a car park further up the road. When I pointed out that there was no signage to indicate this he said ‘it’s on the website’ I subsequently looked & couldn’t see it but am at a loss to know why I would look at the website expecting changes to the car park. I also overheard him telling another guest (very bluntly) that he was too late for his dinner booking and that the restaurant had closed. Room and bathroom were tired, water excessively hot in the shower (temperature could not be lowered)

10

Laura

17 nov. 2025

·

Stannade 1 natt

Great service

10

Jeffrey

7 sep. 2025

·

Stannade 3 nätter

Upgraded to a newly renovated jr suite. It was beautiful, spacious, and very comfortable with amazing views of the Tyne Bridge and castle. Staff were wonderful. They went out of their way to make us feel welcome and comfortable. Good location with lots of nice restaurants and things to see nearby.

10

Derek

28 aug. 2023

·

Stannade 1 natt

Had an amazing stay at the Malmaison Newcastle as soon as we arrived we were greeted by Penny on reception who was very friendly. We were asked the purpose of our stay, as soon as we informed Penny it was for our 25th Wedding Anniversary she immediately upgraded our room and added breakfast to the room also. This made our stay more amazing and this was all thanks to the reception staff Penny At breakfast the staff were very attentative and Tiros also made us very welcome. Due to the staff and how they dealt with us during our stay I wouldnt hesitate to return

10

Paul

14 okt. 2025

·

Stannade 1 natt

Room great and service first class

8

Ruby

23 mars 2025

·

Stannade 1 natt

Staff were so friendly and accommodating here in both reception and the restaurant. The room was generously sized and comfortable. We had dinner at the hotel before our theatre trip which was excellent. Great views of the Millennium Bridge. Only negative comments - there was no conditioner in the bathroom. For somewhere which is offering free menstrual kits (bravo - this touch is amazing!) it would have been nice to have hair conditioner too. Also the check in process did seem to take quite a while and there was a big queue when we arrived around 4pm which took a while to get through. However it’s hard to balance quality service with speed hence why overall this still deserved 5 stars.

4

Andrew

16 feb. 2025

·

Stannade 2 nätter

Staff are very hit and miss, bar staff and restaurant couldn’t be more helpful however, bar manager was the most miserable stuck person I’ve came across in hospitality and reception staff are also hit and miss.

10

Catherine

15 okt. 2025

·

Stannade 1 natt

Lovely breakfast cooked to order. Room fabulous. Lovely friendly and professional service

10

Sarah

28 juni 2025

·

Stannade 1 natt

Great breakfast and very helpful staff.

8

Melanie

10 nov. 2025

·

Stannade 2 nätter

It was a great stay - only one thing that marred it was one very grumpy member of their bar staff. Everybody else were wonderful and would have given 5 stars if not for Barman.

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Läge

Naturskönt läge vid Quayside nära broar, restauranger och eventlokaler, med enkel promenad till stadskärnan. Ett fåtal gäster nämnde sena nattliga ljud eller att området kändes lite osäkert ibland.

Relaterade gästrecensioner

8

David

2 apr. 2025

·

Stannade 1 natt

Area nearby at night was sketchy

8

Robert

20 juli 2025

·

Stannade 3 nätter

Good location overlooking the river.

10

Diana

20 juli 2025

·

Stannade 1 natt

We love staying here it close to nightlife and lovely restaurants walkable to everything

10

Kristoffer

5 juni 2023

·

Stannade 1 natt

Good location on the Quayside. Friendly staff. Car park opposite the hotel great value for city centre parking.

10

Simon

27 juli 2025

·

Stannade 1 natt

In a great location, within walking distance of bars and restaurants

10

Ken

26 maj 2023

·

Stannade 1 natt

Great location, well appointed throughout

10

Alison

31 maj 2025

·

Stannade 1 natt

Great location for a gig at The Glasshouse. Our room was overlooking the water and was large, clean and comfortable. Temperature was easy to manage, unlike a lot of hotels in my experience!

10

Ken

14 juni 2025

·

Stannade 1 natt

On Newcadtle historic quayside next to millennium bridge. Faboukouscsetting. Easy reach of neecadtle city carparkimg to rear of hotel. Good size rooms quit super comfortable. Modern themed bathroom with ovebath rain head shower. Nice and powerful. Tv ,ironing board, mini fridge,hairdryer modern themed bedroom subdued lighting everything is class. Breakfast room floor 1 overlooking River tyne and the bridges. Outstanding service from Tessie felt as though we had known her for years so attentive with personal touch. Faboulus cooked breakfast with continental buffet fresh teas and coffees Visit and you won't regret it

8

Stephen

17 sep. 2023

·

Stannade 2 nätter

Great for weekend break... Walking distance to City pubs/restaurants, opposite iconic Baltic Mills and Sage centre and Millennium Bridge over Tyne.

10

Judie

1 sep. 2025

·

Stannade 3 nätter

Great location.

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Måltider

Frukosten får brett beröm för kvaliteten, även om servicen kan vara långsam och det kontinentala utbudet begränsat; middagen får blandade omdömen. Cocktails och vissa rätter är högt rankade, men värde och konsistens varierar.

Relaterade gästrecensioner

10

adam

18 dec. 2023

·

Stannade 2 nätter

Incredible- all of the food was out of this world

10

Gavin

13 feb. 2023

·

Stannade 1 natt

On the whole this one might stay was very good. We had a great view from the room over the Millenium Bridge. Check in was seemless. Room service for afternoon food was fast and great food. We had a night cap in the bar which didn’t break the bank. We had full English breakfast, which to be honest was a little cold and lacked the customary good quality seen in the room service food. The pastries and coffee made up for it.

10

GRANT

23 juni 2024

·

Stannade 2 nätter

I love the Malmaison and have been coming here for years. However, the rooms are in need of a some love and attention. The furniture is worn and the bathrooms have seen better days. Still a great hotel in an amazing location just needs some well deserved investment. Also the restaurant menu is a little restrictive which meant we had to eat out both nights. Staff fantastic as ever.

6

dawn

3 mars 2024

·

Stannade 1 natt

Bed was comfortable Had a meal and the burger was very nice. Handy parking available close to the hotel. Service in restaurant was a bit poor, waitress took drink order and suggested olives which we agreed to. After a while went searching as no drinks arrived. No olives came before the meal either. Never thought to check the bill to see if they were charged for. Hotel felt cool and was borderline uncomfortable. My husband left his coat on all throughout the meal. Just felt like staff going through the motions and were busy on something else rather than your service. The only friendly service was from the gentleman who brought our food to the table. Never once asked if everything was okay and had to get up more than once to ask for drink orders.

10

Diane

3 aug. 2025

·

Stannade 1 natt

We often have an overnight stay when we have a something to celebrate. Yesterday was our Nephew's 30th birthday. The Malmaison in Newcastle never disappionts. Fabulous staff. Lovely rooms and a fabulous breakfast.

8

Wayne

11 jan. 2025

·

Stannade 1 natt

One night stay, good sized room. Easy check in, parking in multi storey across the road. Food okay although breakfast was disappointing due to eggs being over cooked. Only there 12 hours so not much else seen.

10

Claire

9 maj 2024

·

Stannade 2 nätter

We stayed for two nights in a junior suite, the hotel was clean and tidy, staff were all friendly and welcoming. The bar and cocktails were lovely. Unfortunately the dinner menu was not great so we ate out both nights and luckily there are many options for food and drink close by. We did have a problem with breakfast on the second day (food was burnt) we returned the plate and then got the wrong replacement food and still burnt, after raising with the restaurant manager it was refunded so no significant impact on the rest of our stay.

10

Catherine

15 okt. 2025

·

Stannade 1 natt

Lovely breakfast cooked to order. Room fabulous. Lovely friendly and professional service

10

Amanda

8 maj 2024

·

Stannade 1 natt

Staff are super friendly, especially Rachel who had perfect customer service FOH. Evening meal was amongst the best I have tasted. The prawn and chicken starters and the blue cheese and caramelised burger was AMAZING! Would definately stay at this hotel again.

10

Sarah

28 juni 2025

·

Stannade 1 natt

Great breakfast and very helpful staff.

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Månad	Genomsnittligt pris
januari	126 US$
februari	144 US$
mars	132 US$
april	131 US$
maj	142 US$
juni	142 US$
juli	147 US$
augusti	116 US$
september	164 US$
oktober	150 US$
november	152 US$
december	146 US$

sö	må	ti	on	to	fr	lö
1 $109	2 $146	3 $163	4 $169	5 $148	6 $166	7 $287
8 $125	9 $138	10 $221	11 $234	12 $189	13 $156	14 $280
15 $116	16 $163	17 $186	18 $196	19 $160	20 $185	21 $320
22 $110	23 $139	24 $166	25 $182	26 $156	27 $213	28 $271
29 $130	30 $145

Malmaison Newcastle

Priser för Malmaison Newcastle

Genomsnittliga priser per månad

Om detta boende

Läge

Rumsalternativ

Standard dubbelrum

Svit Signature

Juniorsvit

Standard tvåbäddsrum

Tvåbäddsrum - utsikt mot floden

Superior dubbelrum - utsikt mot floden

Superior dubbelrum

Superior tvåbäddsrum

Corner Suite

Dubbelrum - utsikt mot floden

Gästrecensioner för Malmaison Newcastle

Vem bor här?

Vad gäster tycker

Boendets policy

Instruktioner för incheckning

Bra att veta

Tillval

Priser för kommande datum

sö	må	ti	on	to	fr	lö
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21 $294	22 $246	23 $203	24 $354
25 $149	26 $114	27 $126	28 $127	29 $142	30 $143	31 $178