Patong Resort Hotel - SHA Extra Plus

Great location, good breakfast, clean rooms

Room was dirty. Bathtub wasn’t cleaned properly, there was black scum on the floor. Chair had dirty spot that made me grossed out and did not season it. When I complained they send cleaning staff to clean bathtub. Hotel is vey dated and very unpleasant odor.

Ok

Great hotel! Ideally located in the center of Patong, close to the beach and all major attractions. The pools are lovely, the rooms are comfortable, and the staff is very friendly. I highly recommend it!

One of the worst hotels i've ever seen in my life,it should be a motel not hotel. First of rooms are very outdated, mattress is firm, the sliding doors are flimsy and everytime a simple wind blows it shakes it( be ready not to sleep at night), the pool isn't heated and the hot tub ( jacuzzi isn't heated neither, it should be called cold tub. There are lots of mosquito inside the room that will annoy your sleep. Air conditioner makes loud noise and it's hard to adjust it( it's either makes the room too cold or too warm). They force you to pay $100 ( or 2000 bhat) in cash as a deposit instead of accepting credit card like any other hotel. To top it off, it took them more than 40 minutes to inspect the room before giving me my deposit money back at check out( any reputable hotel will just keep your credit card and charge you for something wrong and not hold you hostage. They also wanted to charge me 200 bhat for a stained towel( they shown me a picture of a well folded towel that has a stain and i swear i never touched , it was stained before,if i had used it, i wouldn't have left it folded in place( they refund me the 200 after). this is a disastrous motel, shame on whoever grade it as a 4 star hotel.