Iberostar Paraíso Beach
216 US$
/ noche
Promedio para octubre
Precios para Iberostar Paraíso Beach
Selecciona fechas para ver precios y disponibilidad
216 US$
/ noche
Promedio para octubre
Precios medios mensuales
En Iberostar Paraíso Beach, los precios por noche son de 161 US$ de media en el mes más barato (septiembre) y de 450 US$ en el mes más caro (febrero), según los últimos 12 meses.
| Mes | Precio medio |
|---|---|
| enero | 369 US$ |
| febrero | 450 US$ |
| marzo | 359 US$ |
| abril | 341 US$ |
| mayo | 237 US$ |
| julio | 185 US$ |
| agosto | 178 US$ |
| septiembre | 161 US$ |
| octubre | 216 US$ |
| noviembre | 321 US$ |
| diciembre | 329 US$ |
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oct · 216 US$
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Más caro: febrero (aprox. 450 US$)
Más barato: septiembre (aprox. 161 US$)
Acerca de esta propiedad
Para un relax sin igual, nada como una visita al spa, que ofrece masajes, tratamientos corporales y tratamientos faciales. Mientras el golfista de la familia se divierte en el campo de golf, el resto de la familia puede disfrutar de las dem...
Servicios
Para un relax sin igual, nada como una visita al spa, que ofrece masajes, tratamientos corporales y tratamientos faciales. Mientras el golfista de la familia se divierte en el campo de golf, el resto de la familia puede disfrutar de las demás instalaciones, que incluyen una discoteca y un centro de bienestar.
Servicios empresariales
Tendrás un centro de negocios, tintorería y un servicio de recepción las 24 horas a tu disposición. Hay un aparcamiento con asistencia gratuito disponible.
Comida
Iberostar Waves Paraíso Beach - All Inclusive sirve deliciosas comidas en Buffet La Plaza. Relájate con un refresco en el bar en la playa, en el bar junto a la piscina o en uno de los 5 bares con salón. Se ofrece un desayuno bufé gratuito todos los días de 07:00 a 10:00.
Habitaciones
Te sentirás como en tu propia casa en cualquiera de las 424 habitaciones con aire acondicionado, minibar y televisión de pantalla plana. Las habitaciones disponen de balcón. Para los momentos de ocio, tendrás un televisor con canales por satélite y consola de videojuegos. Además, podrás mantenerte al día gracias a la conexión wifi gratis. El baño privado con bañera o ducha está provisto de artículos de higiene personal gratuitos y secadores de pelo.
Ubicación
Iberostar Waves Paraíso Beach - All Inclusive de Playa del Carmen está cerca del mar, a solo 1 min en coche de Campo de golf Playa Paraíso y a 9 min de Playa Maroma.
Qué hay cerca
Campo de golf Playa Paraíso(0.3 millas)
Playa del Paraíso(0.8 millas)
Teatro Cirque du Soleil Boutique en Vidanta Riviera Maya(1.1 millas)
Campo de golf Nicklaus Design(1.2 millas)
Sanctuary Pool(1.7 millas)
Playa Maroma(2.8 millas)
Parque ecológico Tres Ríos(6.3 millas)
Jardín botánico Dr. Alfredo Barrera Marín(6.8 millas)
Santuario de la Esperanza y Cápsula del Tiempo(6.8 millas)
Campo de golf El Camaleón Mayakoba(7.8 millas)
Monumento Ruta de los Cenotes(8 millas)
Jungle Spa(9.1 millas)
Iglesia católica San José(9.4 millas)
Plaza Central de Puerto Morelos(9.4 millas)
Playa Ojo de Agua(9.4 millas)
Cozumel, Quintana Roo (CZM-A. Internacional de Cozumel)(33.9 millas)
Cancún, Quintana Roo (CUN-Cancún Intl.)(23.8 millas)
Aeropuerto Internacional de Tulum (TQO)(77.9 millas)
Ubicación
Carretera Chetumal - Puerto Juarez km 309, Playa del Carmen, Estado de Quintana Roo, México
Campo de golf Playa Paraíso (0.3 millas)
Playa del Paraíso (0.8 millas)
Teatro Cirque du Soleil Boutique en Vidanta Riviera Maya (1.1 millas)
Campo de golf Nicklaus Design (1.2 millas)
Sanctuary Pool (1.7 millas)
Playa Maroma (2.8 millas)
Opciones de habitación
5
Habitación Premium (Tropical View)
Detalles de la oferta
1 Cama Doble Extragrande
2 Camas Dobles
Capacidad: 3
366 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Baño privado
5
Habitación Premium
Detalles de la oferta
2 Camas Dobles
1 Cama Doble Extragrande
Capacidad: 3
366 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Baño privado
6
Habitación Premium, junto a la piscina
Detalles de la oferta
1 Cama Doble Extragrande
2 Camas Dobles
Capacidad: 3
366 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Baño privado
5
Suite junior (Beach Access)
Detalles de la oferta
2 Camas Dobles
1 Cama Doble Extragrande
Capacidad: 3
388 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Baño privado
5
Habitación Premium (Pure Wellness)
Detalles de la oferta
1 Cama Doble Extragrande
2 Camas Dobles
Capacidad: 3
366 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Baño privado
5
Habitación Premium (Promo)
Detalles de la oferta
1 Cama Doble Extragrande
2 Camas Dobles
Capacidad: 3
366 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Baño privado
6
Suite junior, junto a la playa
Detalles de la oferta
2 Camas Dobles
Capacidad: 3
474 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Baño privado
Reseñas de los huéspedes sobre Iberostar Paraíso Beach
8.5
Muy bueno
Basado en 1000 comentarios verificados
¿Quién se queda aquí?
Trabajo
1%
Pareja
35%
Familia
48%
Grupo
13%
Solo/a
1%
Opiniones de los huéspedes
Resumen generado por IA en función de reseñas recientes de los huéspedes.
En Iberostar Waves Paraíso Beach - Todo Incluido, los viajeros elogian los exuberantes jardines llenos de fauna, las amplias piscinas, el acceso a la playa y, en general, el personal amable. Sin embargo, señalan que el complejo es muy grande y requiere caminar o esperar a los traslados.
Más información¿Te ha sido útil?
Opiniones de los huéspedes
En Iberostar Waves Paraíso Beach - Todo Incluido, los viajeros elogian los exuberantes jardines llenos de fauna, las amplias piscinas, el acceso a la playa y, en general, el personal amable. Sin embargo, señalan que el complejo es muy grande y requiere caminar o esperar a los traslados.
Las opiniones sobre la restauración son variadas, con buffets repetitivos, reservas limitadas en los restaurantes a la carta y un servicio de bar lento o deficiente, aunque algunos huéspedes disfrutaron de la variedad y los restaurantes especializados. Las habitaciones son generalmente espaciosas pero anticuadas, con problemas recurrentes de aire acondicionado, enchufes limitados y problemas de mantenimiento ocasionales. Muchos mencionan presentaciones insistentes de membresías, cierres tempranos de la piscina y escasez de tumbonas, así como la presencia estacional de sargazos que dificultan la natación en el mar. Espere un resort grande, rico en naturaleza, ideal para familias, con piscinas y actividades animadas, más que una estancia boutique o centrada en la vida nocturna.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Instalaciones
Enorme complejo con una extensa red de piscinas y varios bares tipo swim-up, un buen gimnasio y un campo de golf bien valorado. Los informes recurrentes señalan la escasez de tumbonas, los cierres tempranos de la piscina/el bar, los traslados inconsistentes, la falta de servicio a la habitación y algunas instalaciones que requieren reserva o un costo adicional.
Reseñas de huéspedes relacionadas
6
Rehina Afanasyeva
7 mar 2024
·
Se alojó 7 noches
A la carte dining was pretty good but make sure that your time in advance. Also, you cannot book all nights you want, it's limited based on the amount of time you spend at the hotel. We spent 7 nights and were able to book only 3 times at a la carte restaurants. Pools were cold, to the degree that even kids didn't want to be in the water. It was not enough chaise longs both at the beach and poolside. They have a ton of Balinese beds you can book for money ($20-30 a day depends on location) but they stay empty and take up the room where chaise longs could be. Long lines at the pool and beach bars. Cocktails were not good. The territory in large, very green and beautiful with a ton of wildlife - agouti, coati, peacocks, spider monkeys in one area. that was probably the best. The beach is good, no big waves no big rocks (but still some some be careful). There were some seaweed but not much and hotel personnel took pretty good care of it.
A la carte dining was pretty good but make sure that your time in advance. Also, you cannot book all nights you want, it's limited based on the amount of time you spend at the hotel. We spent 7 nights and were able to book only 3 times at a la carte restaurants. Pools were cold, to the degree that even kids didn't want to be in the water. It was not enough chaise longs both at the beach and poolside. They have a ton of Balinese beds you can book for money ($20-30 a day depends on location) but they stay empty and take up the room where chaise longs could be. Long lines at the pool and beach bars. Cocktails were not good. The territory in large, very green and beautiful with a ton of wildlife - agouti, coati, peacocks, spider monkeys in one area. that was probably the best. The beach is good, no big waves no big rocks (but still some some be careful). There were some seaweed but not much and hotel personnel took pretty good care of it.
8
Paul
1 dic 2023
·
Se alojó 7 noches
The check in process was so slow. I wish they had a 24 hour room service or snack bar.
The check in process was so slow. I wish they had a 24 hour room service or snack bar.
8
Beata Dorota
13 mar 2025
·
Se alojó 9 noches
This hotel is beautiful, has nice beach but only 5 palm trees on it. Every morning before 7 :00 am we had to reserve sunbed because there weren't many of them . Same at the pool. Food was ok in the buffet. Dinners at the restaurant were very good.
This hotel is beautiful, has nice beach but only 5 palm trees on it. Every morning before 7 :00 am we had to reserve sunbed because there weren't many of them . Same at the pool. Food was ok in the buffet. Dinners at the restaurant were very good.
10
Marco Mario
2 jun 2024
·
Se alojó 4 noches
Excellent hotel excellent staff and facilities. It only needs more bars and snack options around the pool area
Excellent hotel excellent staff and facilities. It only needs more bars and snack options around the pool area
6
Kevin
5 oct 2025
·
Se alojó 6 noches
Buckle in for a honest review from someone who visits a lot of resorts (with the wife and one 16 year old. The property is massive. I had a 10 minute walk to the beach from my room. They have golf cart shuttles running around. A lot are nice and pick you up, a couple will run you over when you try to hitch a ride. The property grounds are a beautiful jungle setting and well maintained. I stayed at beach / del mar side (poor people side). Check in was normal, then to the "concierge" to "learn" about the property. All they want is to get you into a time share meeting. They will waste all you time until you get up a leave. The rooms are showing their age (showers are worn, leaking, tub was cracked, inches of caulk covering everything) All the restaurants are outside, Jungle mosquitos. Dinner buffet is for the mosquitos to eat you, not so you can eat the buffet. We liked the food. we mainly stayed with the buffet. Lots of bacon, eggs, guacamole, and well marinated meats. (and rabbit food) Hit or miss is the theme of this resort. Sometimes the waiters were awesome. Several times I had to get up and get my own water from the waiter stand(after waiting 10 minutes and eating half my food) Lots of entertainment and they include everyone (most of the time) They did ignore our request to join once and went out and gathered Spanish speaking families instead. nice gym. The tiers of the hotel is just petty. They won't even give you mosquito repellent unless you upgrade.
Buckle in for a honest review from someone who visits a lot of resorts (with the wife and one 16 year old. The property is massive. I had a 10 minute walk to the beach from my room. They have golf cart shuttles running around. A lot are nice and pick you up, a couple will run you over when you try to hitch a ride. The property grounds are a beautiful jungle setting and well maintained. I stayed at beach / del mar side (poor people side). Check in was normal, then to the "concierge" to "learn" about the property. All they want is to get you into a time share meeting. They will waste all you time until you get up a leave. The rooms are showing their age (showers are worn, leaking, tub was cracked, inches of caulk covering everything) All the restaurants are outside, Jungle mosquitos. Dinner buffet is for the mosquitos to eat you, not so you can eat the buffet. We liked the food. we mainly stayed with the buffet. Lots of bacon, eggs, guacamole, and well marinated meats. (and rabbit food) Hit or miss is the theme of this resort. Sometimes the waiters were awesome. Several times I had to get up and get my own water from the waiter stand(after waiting 10 minutes and eating half my food) Lots of entertainment and they include everyone (most of the time) They did ignore our request to join once and went out and gathered Spanish speaking families instead. nice gym. The tiers of the hotel is just petty. They won't even give you mosquito repellent unless you upgrade.
8
Natasha
10 oct 2025
·
Se alojó 7 noches
Rate it 4.5, the cons are small complaints. Loved the resort, we had an amazing time. Would go back again to Lindo/Maya. Pro: -Buffet food is yummy with lots of variety and guac. -Lots of night entertainment options. -Room clean and good a/c. -Lots of walking, only wait 5-10 mins for golf cart. -Beach is beautiful and clean. -1hr included Kayak/SUP, cost $20US insurance for the week -Aquafit, beach games, gym were great -Service amazing. Con: -Buffet is outside, hot and lots of mosquitos. Bring bug spray! -Book a la carte reservations on app at 7am day of or walk in restaurants could have a waitlist. -Coatis out of control, don’t feed them or eat at the beach. -There was often a mix up with buffet nights compared to app. -We did the VIP breakfast and received 50$US towards excursion, be prepared they are very pushy. A la cartes: -Smoke house: wouldn’t recommend. chicken thighs ok, desserts were good -Mediterranean: apps and dessert good -Hacienda: Really good, similar food as Mexican buffet night. -French: Must go!
Rate it 4.5, the cons are small complaints. Loved the resort, we had an amazing time. Would go back again to Lindo/Maya. Pro: -Buffet food is yummy with lots of variety and guac. -Lots of night entertainment options. -Room clean and good a/c. -Lots of walking, only wait 5-10 mins for golf cart. -Beach is beautiful and clean. -1hr included Kayak/SUP, cost $20US insurance for the week -Aquafit, beach games, gym were great -Service amazing. Con: -Buffet is outside, hot and lots of mosquitos. Bring bug spray! -Book a la carte reservations on app at 7am day of or walk in restaurants could have a waitlist. -Coatis out of control, don’t feed them or eat at the beach. -There was often a mix up with buffet nights compared to app. -We did the VIP breakfast and received 50$US towards excursion, be prepared they are very pushy. A la cartes: -Smoke house: wouldn’t recommend. chicken thighs ok, desserts were good -Mediterranean: apps and dessert good -Hacienda: Really good, similar food as Mexican buffet night. -French: Must go!
6
maricela
6 sept 2023
·
Se alojó 4 noches
It’s a nice place but they don’t have times or hours on any of the places to get food at so you don’t know what time you can eat unless you find someone to help you , they also tell you about their “90 min presentation” but they are trying to get you to be a member which is fine but it’s way over 90 mins and they say they’re not going to pressure you but once you say no they keep “trying to make it work” over all nice place just keep in mind that they will try to make you do their 90 minute presentation that’s way over 90 minutes with a free breakfast which was okay but you’re there for vacation not to be held down for 4 hours plus… also the pools close at 7 which is annoying
It’s a nice place but they don’t have times or hours on any of the places to get food at so you don’t know what time you can eat unless you find someone to help you , they also tell you about their “90 min presentation” but they are trying to get you to be a member which is fine but it’s way over 90 mins and they say they’re not going to pressure you but once you say no they keep “trying to make it work” over all nice place just keep in mind that they will try to make you do their 90 minute presentation that’s way over 90 minutes with a free breakfast which was okay but you’re there for vacation not to be held down for 4 hours plus… also the pools close at 7 which is annoying
10
Charles M
18 oct 2025
·
Se alojó 7 noches
Pool was clean. Hotel is too large . Spread out.
Pool was clean. Hotel is too large . Spread out.
10
Salman
6 oct 2025
·
Se alojó 7 noches
Amazing resort. They should open access to bars across all resorts. Also they need to have a 24/7 bar and food service. Closing everything at 1am is diabolical. Besides everything closing at 1am my experience at this resort was exquisite.
Amazing resort. They should open access to bars across all resorts. Also they need to have a 24/7 bar and food service. Closing everything at 1am is diabolical. Besides everything closing at 1am my experience at this resort was exquisite.
8
Jeffery
28 feb 2023
·
Se alojó 9 noches
Very nice property. Staff was excellent in every section. Very hard to find pool chairs. Most were blocked off before 8:00 a.m.
Very nice property. Staff was excellent in every section. Very hard to find pool chairs. Most were blocked off before 8:00 a.m.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Limpieza
La propiedad y las habitaciones se describen con frecuencia como limpias y bien mantenidas, y el servicio de limpieza suele ser muy elogiado. Sin embargo, hay quejas periódicas sobre baños de piscina sucios u olorosos, plagas ocasionales y problemas de mantenimiento, como agua marrón en los grifos.
Reseñas de huéspedes relacionadas
4
Niki
24 may 2024
·
Se alojó 4 noches
Brown water would come out of my shower head before it became “clear” and the rooms weren’t really clean
Brown water would come out of my shower head before it became “clear” and the rooms weren’t really clean
8
Doris
23 oct 2025
·
Se alojó 11 noches
Große Zimmer/Bad, gute Reinigung. Weitläufige Anlage mit verschiedensten Tieren. Verschiedene Restaurants die vorher reserviert werden müssen. Tische und Geschirr könnten besser gereinigt und gepflegt werden, viel Essensauswahl. Gutes Fitnessstudio.
Große Zimmer/Bad, gute Reinigung. Weitläufige Anlage mit verschiedensten Tieren. Verschiedene Restaurants die vorher reserviert werden müssen. Tische und Geschirr könnten besser gereinigt und gepflegt werden, viel Essensauswahl. Gutes Fitnessstudio.
6
Memo
18 sept 2025
·
Se alojó 2 noches
Instalaciones muy grandes con nuchas opciones de alberca, pero, falta mas limpieza, la piscina estaba sucia muy sucia y tambien falta mas atencion al cliente, para que los empleados estan de mal humor todo el tiempo con su cara de enojados, solo 2 empleados de todos tuvieron una excelente atencion.
Instalaciones muy grandes con nuchas opciones de alberca, pero, falta mas limpieza, la piscina estaba sucia muy sucia y tambien falta mas atencion al cliente, para que los empleados estan de mal humor todo el tiempo con su cara de enojados, solo 2 empleados de todos tuvieron una excelente atencion.
6
Cruz
17 ago 2025
·
Se alojó 6 noches
limpio,
limpio,
10
IRINEU M BARROS NT
13 nov 2025
·
Se alojó 4 noches
Td limpinho
Td limpinho
10
Dennis
2 dic 2025
·
Se alojó 7 noches
Room was very clean and service provided daily
Room was very clean and service provided daily
10
Sandra
1 jun 2025
·
Se alojó 7 noches
Beautiful property and right on the beach. Beautiful pool but we did not spend much time there since always at the beach. Rooms very comfortable and cleaned daily for us. Staff are all very friendly and super helpful. Food was amazing - loved the buffet!! Staff would come out to talk to us in the restaurant and to make sure we were happy. We answered yes it’s amazing!! It’s a large resort but there is transportation within the resort to take around. Highly recommend!!
Beautiful property and right on the beach. Beautiful pool but we did not spend much time there since always at the beach. Rooms very comfortable and cleaned daily for us. Staff are all very friendly and super helpful. Food was amazing - loved the buffet!! Staff would come out to talk to us in the restaurant and to make sure we were happy. We answered yes it’s amazing!! It’s a large resort but there is transportation within the resort to take around. Highly recommend!!
8
Latoya
21 jul 2025
·
Se alojó 4 noches
The overall property was beautiful and staff is friendly and helpful but it isn’t walkable. We also saw a roach in our room at the end of our stay.
The overall property was beautiful and staff is friendly and helpful but it isn’t walkable. We also saw a roach in our room at the end of our stay.
2
Daniela
22 sept 2024
·
Se alojó 3 noches
Upgraded for $300 when checking in at 11 AM and told room would be ready in an hour.. did not get room until 6 PM. Receptionist and concierge would just point fingers at each other and kept us going back and forth. We’ve been to iberostars in many countries and this location 3x, but this was the most disappointing trip. Moreover, the bathrooms by the pools need to be cleaned more often. They smell terrible and most of them are usually overflowing.
Upgraded for $300 when checking in at 11 AM and told room would be ready in an hour.. did not get room until 6 PM. Receptionist and concierge would just point fingers at each other and kept us going back and forth. We’ve been to iberostars in many countries and this location 3x, but this was the most disappointing trip. Moreover, the bathrooms by the pools need to be cleaned more often. They smell terrible and most of them are usually overflowing.
8
Joe
8 jul 2025
·
Se alojó 4 noches
This was our third time at this resort, but we will probably go somewhere else next time. The Good: Both the pool and the beach areas are huge, and they have plenty of lounge chairs and shady huts. The bartenders are very friendly, and they make delicious drinks quickly and efficiently. The entertainment team is always great and we have a lot of fun with their games and shows. The property is beautiful, and the rooms are 11/10 clean each day when you return to them. The Bad: The food has never been great at any of the all-inclusives we have stayed at in the Cancun area. But my wife and I both got food poisoning from the Brazilian restaurant this time, which soured our short trip. Also, we love that there is beautiful wildlife on the resort, like peacocks, flamingos, parrots, and agoutis. But the coatis have visibly multiplied and it is a bit gross seeing them jumping on people's pool towels and digging in the trash cans. We love Cancun and we will be back! But perhaps we will spend a bit more next time in an attempt to get higher quality food.
This was our third time at this resort, but we will probably go somewhere else next time. The Good: Both the pool and the beach areas are huge, and they have plenty of lounge chairs and shady huts. The bartenders are very friendly, and they make delicious drinks quickly and efficiently. The entertainment team is always great and we have a lot of fun with their games and shows. The property is beautiful, and the rooms are 11/10 clean each day when you return to them. The Bad: The food has never been great at any of the all-inclusives we have stayed at in the Cancun area. But my wife and I both got food poisoning from the Brazilian restaurant this time, which soured our short trip. Also, we love that there is beautiful wildlife on the resort, like peacocks, flamingos, parrots, and agoutis. But the coatis have visibly multiplied and it is a bit gross seeing them jumping on people's pool towels and digging in the trash cans. We love Cancun and we will be back! But perhaps we will spend a bit more next time in an attempt to get higher quality food.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Habitaciones
Las habitaciones son generalmente espaciosas y cómodas, pero anticuadas, con problemas recurrentes de aire acondicionado, enchufes limitados y problemas de mantenimiento ocasionales; algunos huéspedes también notaron ruido de la fauna y un minibar en la habitación muy limitado.
Reseñas de huéspedes relacionadas
6
sally
10 jun 2024
·
Se alojó 4 noches
That you can’t control the ac temp, the motion sensoring that turned the ac off while I’m trying to sleep. WiFi was good, food was good. The pool temperature is unacceptable, there needs to be more shady areas to cool off
That you can’t control the ac temp, the motion sensoring that turned the ac off while I’m trying to sleep. WiFi was good, food was good. The pool temperature is unacceptable, there needs to be more shady areas to cool off
8
Renee Antoinette Fernandez
10 ene 2024
·
Se alojó 5 noches
We love this complex and the beach hotel but the rooms really need an update. The Dining, entertainment, beach and pools are outstanding but the rooms are in need of an update and seem rundown. There was a gross stain on the futon in the room. The AC was set to about 72 and no colder so it was hot and humid and must in the room. It’s tight for a family of four. We’ve been a couple times though and outside of the rooms it’s a great place and a good time. If we go again I may see if there’s a suite we can opt for.
We love this complex and the beach hotel but the rooms really need an update. The Dining, entertainment, beach and pools are outstanding but the rooms are in need of an update and seem rundown. There was a gross stain on the futon in the room. The AC was set to about 72 and no colder so it was hot and humid and must in the room. It’s tight for a family of four. We’ve been a couple times though and outside of the rooms it’s a great place and a good time. If we go again I may see if there’s a suite we can opt for.
4
Joshua
20 jul 2023
·
Se alojó 5 noches
After putting in several calls and tickets about the ai conditioning, we finally came to the realization that it wasn’t going to get better. They put an override on the unit, allowing us to turn it to 16 Celsius (should be 60 Fahrenheit) but my best guess was that it never got below 80 in our room at all times. Our 5 and 7 year old sweat through their pajamas, for Pete’s sake. Listen, I know it’s hot, I’m not ridiculous, but could someone not have just said, hey, this is the best we can do? The pool was nice, the beach was clean, but I’m not sure it was worth the $500 upgrade to be able to have beach access. Our kids did enjoy Star Camp and won’t stop talking about it so there is a plus. The bartenders know what they are doing and do it well. I don’t think we’ll be returning anytime soon and if we do, it’ll be to a resort with the a/c pumping.
After putting in several calls and tickets about the ai conditioning, we finally came to the realization that it wasn’t going to get better. They put an override on the unit, allowing us to turn it to 16 Celsius (should be 60 Fahrenheit) but my best guess was that it never got below 80 in our room at all times. Our 5 and 7 year old sweat through their pajamas, for Pete’s sake. Listen, I know it’s hot, I’m not ridiculous, but could someone not have just said, hey, this is the best we can do? The pool was nice, the beach was clean, but I’m not sure it was worth the $500 upgrade to be able to have beach access. Our kids did enjoy Star Camp and won’t stop talking about it so there is a plus. The bartenders know what they are doing and do it well. I don’t think we’ll be returning anytime soon and if we do, it’ll be to a resort with the a/c pumping.
6
Kevin
5 oct 2025
·
Se alojó 6 noches
Buckle in for a honest review from someone who visits a lot of resorts (with the wife and one 16 year old. The property is massive. I had a 10 minute walk to the beach from my room. They have golf cart shuttles running around. A lot are nice and pick you up, a couple will run you over when you try to hitch a ride. The property grounds are a beautiful jungle setting and well maintained. I stayed at beach / del mar side (poor people side). Check in was normal, then to the "concierge" to "learn" about the property. All they want is to get you into a time share meeting. They will waste all you time until you get up a leave. The rooms are showing their age (showers are worn, leaking, tub was cracked, inches of caulk covering everything) All the restaurants are outside, Jungle mosquitos. Dinner buffet is for the mosquitos to eat you, not so you can eat the buffet. We liked the food. we mainly stayed with the buffet. Lots of bacon, eggs, guacamole, and well marinated meats. (and rabbit food) Hit or miss is the theme of this resort. Sometimes the waiters were awesome. Several times I had to get up and get my own water from the waiter stand(after waiting 10 minutes and eating half my food) Lots of entertainment and they include everyone (most of the time) They did ignore our request to join once and went out and gathered Spanish speaking families instead. nice gym. The tiers of the hotel is just petty. They won't even give you mosquito repellent unless you upgrade.
Buckle in for a honest review from someone who visits a lot of resorts (with the wife and one 16 year old. The property is massive. I had a 10 minute walk to the beach from my room. They have golf cart shuttles running around. A lot are nice and pick you up, a couple will run you over when you try to hitch a ride. The property grounds are a beautiful jungle setting and well maintained. I stayed at beach / del mar side (poor people side). Check in was normal, then to the "concierge" to "learn" about the property. All they want is to get you into a time share meeting. They will waste all you time until you get up a leave. The rooms are showing their age (showers are worn, leaking, tub was cracked, inches of caulk covering everything) All the restaurants are outside, Jungle mosquitos. Dinner buffet is for the mosquitos to eat you, not so you can eat the buffet. We liked the food. we mainly stayed with the buffet. Lots of bacon, eggs, guacamole, and well marinated meats. (and rabbit food) Hit or miss is the theme of this resort. Sometimes the waiters were awesome. Several times I had to get up and get my own water from the waiter stand(after waiting 10 minutes and eating half my food) Lots of entertainment and they include everyone (most of the time) They did ignore our request to join once and went out and gathered Spanish speaking families instead. nice gym. The tiers of the hotel is just petty. They won't even give you mosquito repellent unless you upgrade.
8
Raychelle
29 may 2023
·
Se alojó 5 noches
I enjoyed it a lot but the air conditioning could be cooler
I enjoyed it a lot but the air conditioning could be cooler
6
Crystal j
1 dic 2025
·
Se alojó 4 noches
The food was good, rooms were ok we paid for an upgrade but come to find out the rooms are the same so that was a waste of money unless you are upgrading to the Beach. The drinks were terrible compared to other resorts we have stayed at in that area. The beach was extremely crowded and there was only one bar and the line would take you 15 min to get even a juice. There was also a line everyday if you were a little later for breakfast or dinner at the buffet. We were there by 8:30 and solid line for the main one. Good thing there was a second one we found and didn’t have to wait long cause our toddler gets impatient. Overall it was not terrible but we won’t be going back to that particular Iberostar we have stayed at many others in the area that have better drinks, no lines for food and a lot less crowded. It was a pretty resort though, I think the resort next door was probably better we went to a show over there and really enjoyed it.
The food was good, rooms were ok we paid for an upgrade but come to find out the rooms are the same so that was a waste of money unless you are upgrading to the Beach. The drinks were terrible compared to other resorts we have stayed at in that area. The beach was extremely crowded and there was only one bar and the line would take you 15 min to get even a juice. There was also a line everyday if you were a little later for breakfast or dinner at the buffet. We were there by 8:30 and solid line for the main one. Good thing there was a second one we found and didn’t have to wait long cause our toddler gets impatient. Overall it was not terrible but we won’t be going back to that particular Iberostar we have stayed at many others in the area that have better drinks, no lines for food and a lot less crowded. It was a pretty resort though, I think the resort next door was probably better we went to a show over there and really enjoyed it.
6
Magarita
10 jun 2025
·
Se alojó 5 noches
Love the Staff! Hospitality was a 10/10! Beautiful Area and Landscaping. The room furniture was very outdated and when they mentioned a mini bar in the description it was a small refrigerator with 6 sodas and 2 beers max. This resort was very family oriented and more for couples I wouldn’t recommend it for singles or friend groups. But other than that it was very relaxing and super lowkey not a party resort whatsoever.
Love the Staff! Hospitality was a 10/10! Beautiful Area and Landscaping. The room furniture was very outdated and when they mentioned a mini bar in the description it was a small refrigerator with 6 sodas and 2 beers max. This resort was very family oriented and more for couples I wouldn’t recommend it for singles or friend groups. But other than that it was very relaxing and super lowkey not a party resort whatsoever.
6
Abdulkadir
19 dic 2023
·
Se alojó 5 noches
Rooms are out-dated, not well equipped and pretty noisy.
Rooms are out-dated, not well equipped and pretty noisy.
8
Luis Fernando
25 nov 2024
·
Se alojó 5 noches
Las habitaciones son un poco viejas!! El aire acondicionado no apagaba.
Las habitaciones son un poco viejas!! El aire acondicionado no apagaba.
10
Salvedin
1 may 2023
·
Se alojó 7 noches
We stayed in one of the beach access rooms, which was awesome it took us about a minute to get to the beach from our room, which was very close to the pool as well. However, getting to the lobby area and buffet for breakfast is a pretty long walk unless you catch a ride which is not too long of a wait at their checkpoints. I would definitely recommend staying here, there are lots of options for food and activities. The only thing I will add is the entertainment at night was a bit late for us, lots of the "main" shows started at 9:45pm when we were there and we were exhausted from being on the beach/pool all day so we usually skipped that and went to bed. Also, the wildlife there is beautiful I loved seeing all the animals daily. :)
We stayed in one of the beach access rooms, which was awesome it took us about a minute to get to the beach from our room, which was very close to the pool as well. However, getting to the lobby area and buffet for breakfast is a pretty long walk unless you catch a ride which is not too long of a wait at their checkpoints. I would definitely recommend staying here, there are lots of options for food and activities. The only thing I will add is the entertainment at night was a bit late for us, lots of the "main" shows started at 9:45pm when we were there and we were exhausted from being on the beach/pool all day so we usually skipped that and went to bed. Also, the wildlife there is beautiful I loved seeing all the animals daily. :)
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Servicio
El personal se describe ampliamente como amable y servicial. Las quejas recurrentes incluyen presentaciones insistentes de membresías/multipropiedad, un check-in y reservas lentos o confusos, y una capacidad de respuesta irregular.
Reseñas de huéspedes relacionadas
10
Rod
13 nov 2025
·
Se alojó 7 noches
All staff exceptional service
All staff exceptional service
6
Mike
3 ene 2023
·
Se alojó 19.359 noches
A 3 star experience. Hotel grounds offered a lot, plenty of activies and action every day, food is pretty good for the price. The service lacked in several instances, and the hard sell on becoming a member (90min presentation took 3hrs) was approached entirely the wrong way. Skip that offer. Overall we had a good time, but will not be coming back.
A 3 star experience. Hotel grounds offered a lot, plenty of activies and action every day, food is pretty good for the price. The service lacked in several instances, and the hard sell on becoming a member (90min presentation took 3hrs) was approached entirely the wrong way. Skip that offer. Overall we had a good time, but will not be coming back.
10
Alexa
21 oct 2025
·
Se alojó 7 noches
Super happy and helpful staff- only true issue is the “i need to get you into a presentation” hassle. But they’re fully aware it’s an annoyance and if you give slight pushback, they’re more than willing to offer ibeurostar cash you can then use towards amenities and off site activities. other than that- everything and everyone was truly amazing. every day they’re doing something to upkeep the property. adorable animals all over. . !! helpful tip !! we found out too late lol-GOOGLE maps has the resort and can make it easier to find restaurants or areas of the place before you get the lay of the land. Enjoy vacation :)
Super happy and helpful staff- only true issue is the “i need to get you into a presentation” hassle. But they’re fully aware it’s an annoyance and if you give slight pushback, they’re more than willing to offer ibeurostar cash you can then use towards amenities and off site activities. other than that- everything and everyone was truly amazing. every day they’re doing something to upkeep the property. adorable animals all over. . !! helpful tip !! we found out too late lol-GOOGLE maps has the resort and can make it easier to find restaurants or areas of the place before you get the lay of the land. Enjoy vacation :)
6
Kevin
5 oct 2025
·
Se alojó 6 noches
Buckle in for a honest review from someone who visits a lot of resorts (with the wife and one 16 year old. The property is massive. I had a 10 minute walk to the beach from my room. They have golf cart shuttles running around. A lot are nice and pick you up, a couple will run you over when you try to hitch a ride. The property grounds are a beautiful jungle setting and well maintained. I stayed at beach / del mar side (poor people side). Check in was normal, then to the "concierge" to "learn" about the property. All they want is to get you into a time share meeting. They will waste all you time until you get up a leave. The rooms are showing their age (showers are worn, leaking, tub was cracked, inches of caulk covering everything) All the restaurants are outside, Jungle mosquitos. Dinner buffet is for the mosquitos to eat you, not so you can eat the buffet. We liked the food. we mainly stayed with the buffet. Lots of bacon, eggs, guacamole, and well marinated meats. (and rabbit food) Hit or miss is the theme of this resort. Sometimes the waiters were awesome. Several times I had to get up and get my own water from the waiter stand(after waiting 10 minutes and eating half my food) Lots of entertainment and they include everyone (most of the time) They did ignore our request to join once and went out and gathered Spanish speaking families instead. nice gym. The tiers of the hotel is just petty. They won't even give you mosquito repellent unless you upgrade.
Buckle in for a honest review from someone who visits a lot of resorts (with the wife and one 16 year old. The property is massive. I had a 10 minute walk to the beach from my room. They have golf cart shuttles running around. A lot are nice and pick you up, a couple will run you over when you try to hitch a ride. The property grounds are a beautiful jungle setting and well maintained. I stayed at beach / del mar side (poor people side). Check in was normal, then to the "concierge" to "learn" about the property. All they want is to get you into a time share meeting. They will waste all you time until you get up a leave. The rooms are showing their age (showers are worn, leaking, tub was cracked, inches of caulk covering everything) All the restaurants are outside, Jungle mosquitos. Dinner buffet is for the mosquitos to eat you, not so you can eat the buffet. We liked the food. we mainly stayed with the buffet. Lots of bacon, eggs, guacamole, and well marinated meats. (and rabbit food) Hit or miss is the theme of this resort. Sometimes the waiters were awesome. Several times I had to get up and get my own water from the waiter stand(after waiting 10 minutes and eating half my food) Lots of entertainment and they include everyone (most of the time) They did ignore our request to join once and went out and gathered Spanish speaking families instead. nice gym. The tiers of the hotel is just petty. They won't even give you mosquito repellent unless you upgrade.
10
Jaslyn
24 ago 2025
·
Se alojó 5 noches
The staff were all kind, respectful and very attentive to me and my family. I felt right at home and felt safe at this resort! Definitely will be returning with a larger group next time
The staff were all kind, respectful and very attentive to me and my family. I felt right at home and felt safe at this resort! Definitely will be returning with a larger group next time
10
Saifuldeen
8 nov 2025
·
Se alojó 4 noches
I’m really impressed if huge resort stuff are coordinate front desk especially Alejandro all of them just fine clean food qualities. Good events every night go ahead and try it.
I’m really impressed if huge resort stuff are coordinate front desk especially Alejandro all of them just fine clean food qualities. Good events every night go ahead and try it.
4
Jad
2 may 2024
·
Se alojó 4 noches
Very rude staff - we were told we would be attending a "presentation"about the benefits of signing a long term arrangement with the resort. We were also told it\'d be very brief/informal. Then we are joined by a sales person for breakfast who did not even let us finish our food despite us having 3 infants with us. Then we went to a room where the most aggressive sales pitch took place followed by subtle shaming after we told them we would need more time to think about their offer. Resort is awkwardly laid out and catered to heavily to their premium members. Would stay clear and go elsewhere. Only managed to get one a la carte dinner in in the 4 days I was there (again, spots reserved for premium members).
Very rude staff - we were told we would be attending a "presentation"about the benefits of signing a long term arrangement with the resort. We were also told it\'d be very brief/informal. Then we are joined by a sales person for breakfast who did not even let us finish our food despite us having 3 infants with us. Then we went to a room where the most aggressive sales pitch took place followed by subtle shaming after we told them we would need more time to think about their offer. Resort is awkwardly laid out and catered to heavily to their premium members. Would stay clear and go elsewhere. Only managed to get one a la carte dinner in in the 4 days I was there (again, spots reserved for premium members).
10
Abner
5 jul 2025
·
Se alojó 5 noches
Everything was great since we checked in for a week. The only issue if at all was a bit of a dismissive attitude of the front desk lady, wasn’t as friendly very serious, short dry answers.
Everything was great since we checked in for a week. The only issue if at all was a bit of a dismissive attitude of the front desk lady, wasn’t as friendly very serious, short dry answers.
6
Meital
26 dic 2022
·
Se alojó 19.351 noches
To start with the good- food was great! Not greatly presented in the different buffets but tasty, tender and fresh. Also- the Star Camp was amazing! Unfortunately, the rest of the services are not so great. Reception are the worst, don’t expect them to help you with anything, as all the staff we reached out to could not help, and always responded with a bad attitude.
To start with the good- food was great! Not greatly presented in the different buffets but tasty, tender and fresh. Also- the Star Camp was amazing! Unfortunately, the rest of the services are not so great. Reception are the worst, don’t expect them to help you with anything, as all the staff we reached out to could not help, and always responded with a bad attitude.
4
Megan
15 jul 2024
·
Se alojó 7 noches
Communication was lacking upon check in and throughout the stay. Their website and expedia's said you could access all iberostar locations in the area but that is not true. You don't even have access to the entire resort we stayed at advertised as all-inclusive however that was not true you had to pay extra for some shows and certain areas of the resort and bars were only accessible if you paid extra for a membership but that was not communicated prior to booking. And the air conditioning in our room kept breaking. We would not stay at this resort again.
Communication was lacking upon check in and throughout the stay. Their website and expedia's said you could access all iberostar locations in the area but that is not true. You don't even have access to the entire resort we stayed at advertised as all-inclusive however that was not true you had to pay extra for some shows and certain areas of the resort and bars were only accessible if you paid extra for a membership but that was not communicated prior to booking. And the air conditioning in our room kept breaking. We would not stay at this resort again.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Ubicación
La ubicación frente a la playa, dentro de un extenso y exuberante complejo, se siente pintoresca y como un resort, más que en el centro de la ciudad; llegar al pueblo requiere conducir. Las distancias dentro de la propiedad son largas, pero hay traslados en carritos de golf disponibles.
Reseñas de huéspedes relacionadas
10
Marco
12 ago 2024
·
Se alojó 15 noches
Il resort è molto bello e molto curato. Personale molto attento, disponibile e professionale. Pulizia delle camere impeccabile. Cibo, ampia scelta a buon livello.Uniche note non propriamente eccellenti riguardano la dimensione della struttura ( è immenso, anche se il servizio di trasporto per gli spostamenti interni effettuato con golf car è preciso ed ineccepibile) ed il mare che non è proprio di quello che ti aspetti ai caraibi, ci sono molti sassi ed una costante presenza di alghe anche se ad onor del vero la spiaggia viene costantemente pulita con un apposito macchinario anche più volte al giorno.
Il resort è molto bello e molto curato. Personale molto attento, disponibile e professionale. Pulizia delle camere impeccabile. Cibo, ampia scelta a buon livello.Uniche note non propriamente eccellenti riguardano la dimensione della struttura ( è immenso, anche se il servizio di trasporto per gli spostamenti interni effettuato con golf car è preciso ed ineccepibile) ed il mare che non è proprio di quello che ti aspetti ai caraibi, ci sono molti sassi ed una costante presenza di alghe anche se ad onor del vero la spiaggia viene costantemente pulita con un apposito macchinario anche più volte al giorno.
10
Darron
13 mar 2024
·
Se alojó 5 noches
Great location, service and well kept property with good amenities and beach access.
Great location, service and well kept property with good amenities and beach access.
10
Amresh
10 dic 2023
·
Se alojó 5 noches
Its big and beaches dont have sea weed.
Its big and beaches dont have sea weed.
6
Heather
31 may 2025
·
Se alojó 7 noches
The air conditioning was not the greatest. It’s a large property so there is a lot of walking. Food was good for the most part.
The air conditioning was not the greatest. It’s a large property so there is a lot of walking. Food was good for the most part.
6
Peter
8 may 2023
·
Se alojó 5 noches
This property was beautiful, however, it was a massive complex. Unless you are willing to pay a bunch more money to be close to the pool or the beach, this place is not for you. From our room, it was a 10 minute walk to the pool, 15 minutes to the beach. Was my 1st experience with a giant complex like this. I have stayed at many other all inclusive places and I just like the feel of the smaller ones. Food was good. Recommend the taco place in the mall. VERY good. Go find it. Last thing, there are wild peacocks on the property. They are very loud at night. Had one roost on my 3rd floor balcony one night. Zero sleep. Had to go scare it away at 3:00am finally.
This property was beautiful, however, it was a massive complex. Unless you are willing to pay a bunch more money to be close to the pool or the beach, this place is not for you. From our room, it was a 10 minute walk to the pool, 15 minutes to the beach. Was my 1st experience with a giant complex like this. I have stayed at many other all inclusive places and I just like the feel of the smaller ones. Food was good. Recommend the taco place in the mall. VERY good. Go find it. Last thing, there are wild peacocks on the property. They are very loud at night. Had one roost on my 3rd floor balcony one night. Zero sleep. Had to go scare it away at 3:00am finally.
10
Michael
17 mar 2023
·
Se alojó 6 noches
Staff and grounds were amazing. Loved all the wildlife and amenities. Great beach, pool, food, and drinks.
Staff and grounds were amazing. Loved all the wildlife and amenities. Great beach, pool, food, and drinks.
10
Stephanie
15 may 2023
·
Se alojó 4 noches
I liked how there were animals walking around the resort and a lot of trees eco friendly resort. There’s good carts that you can take around the hotel if your too tired to walk.
I liked how there were animals walking around the resort and a lot of trees eco friendly resort. There’s good carts that you can take around the hotel if your too tired to walk.
10
Sandra
1 jun 2025
·
Se alojó 7 noches
Beautiful property and right on the beach. Beautiful pool but we did not spend much time there since always at the beach. Rooms very comfortable and cleaned daily for us. Staff are all very friendly and super helpful. Food was amazing - loved the buffet!! Staff would come out to talk to us in the restaurant and to make sure we were happy. We answered yes it’s amazing!! It’s a large resort but there is transportation within the resort to take around. Highly recommend!!
Beautiful property and right on the beach. Beautiful pool but we did not spend much time there since always at the beach. Rooms very comfortable and cleaned daily for us. Staff are all very friendly and super helpful. Food was amazing - loved the buffet!! Staff would come out to talk to us in the restaurant and to make sure we were happy. We answered yes it’s amazing!! It’s a large resort but there is transportation within the resort to take around. Highly recommend!!
8
Mary Christine
13 oct 2025
·
Se alojó 5 noches
Beautiful landscaped property. Beach area kept clean. Wide, flat sandy beach. Staff friendly.
Beautiful landscaped property. Beach area kept clean. Wide, flat sandy beach. Staff friendly.
10
Salvedin
1 may 2023
·
Se alojó 7 noches
We stayed in one of the beach access rooms, which was awesome it took us about a minute to get to the beach from our room, which was very close to the pool as well. However, getting to the lobby area and buffet for breakfast is a pretty long walk unless you catch a ride which is not too long of a wait at their checkpoints. I would definitely recommend staying here, there are lots of options for food and activities. The only thing I will add is the entertainment at night was a bit late for us, lots of the "main" shows started at 9:45pm when we were there and we were exhausted from being on the beach/pool all day so we usually skipped that and went to bed. Also, the wildlife there is beautiful I loved seeing all the animals daily. :)
We stayed in one of the beach access rooms, which was awesome it took us about a minute to get to the beach from our room, which was very close to the pool as well. However, getting to the lobby area and buffet for breakfast is a pretty long walk unless you catch a ride which is not too long of a wait at their checkpoints. I would definitely recommend staying here, there are lots of options for food and activities. The only thing I will add is the entertainment at night was a bit late for us, lots of the "main" shows started at 9:45pm when we were there and we were exhausted from being on the beach/pool all day so we usually skipped that and went to bed. Also, the wildlife there is beautiful I loved seeing all the animals daily. :)
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Comida
Las opiniones son inconsistentes: los buffets pueden resultar repetitivos y calurosos en los lugares al aire libre, las reservas en los restaurantes a la carta son limitadas, las bebidas a veces son débiles y algunos huéspedes informaron de enfermedades. Otros elogiaron la variedad general y les gustaron ciertos restaurantes especializados.
Reseñas de huéspedes relacionadas
8
Damon
31 oct 2024
·
Se alojó 6 noches
Prices inside the resort were very high. $10 USD for a bag of chips, $35 for sunscreen, $100 for sunglasses that you can find on Amazon for $25, etc... But overall, loved it. Buffet was a B. Restaurants were A's. Alcohol was very very week in all the bar drinks, but when ordered in a restaurants, the booze was noticeable. I would go back no question.
Prices inside the resort were very high. $10 USD for a bag of chips, $35 for sunscreen, $100 for sunglasses that you can find on Amazon for $25, etc... But overall, loved it. Buffet was a B. Restaurants were A's. Alcohol was very very week in all the bar drinks, but when ordered in a restaurants, the booze was noticeable. I would go back no question.
2
Janette
9 feb 2025
·
Se alojó 5 noches
Food poisoning on our first night from the buffet. Spent 1 day at Cancun hospital. Couldn't get in to any restaurants, all booked up (only 1 or 2 were open a night). Worst all inclusive EVER!!
Food poisoning on our first night from the buffet. Spent 1 day at Cancun hospital. Couldn't get in to any restaurants, all booked up (only 1 or 2 were open a night). Worst all inclusive EVER!!
8
Jessica
25 jul 2025
·
Se alojó 5 noches
This was a beautiful resort. We got to see so much wildlife. One thing that should have been better is the AC—our room was never the correct temperature despite multiple service requests. The main buffet leaves a bit to be desired but the restaurant options for dinner were all impressive. The French restaurant was my favorite!
This was a beautiful resort. We got to see so much wildlife. One thing that should have been better is the AC—our room was never the correct temperature despite multiple service requests. The main buffet leaves a bit to be desired but the restaurant options for dinner were all impressive. The French restaurant was my favorite!
8
Edward
14 oct 2023
·
Se alojó 7 noches
Not all dining venues where open daily, so the dining options were very limited.
Not all dining venues where open daily, so the dining options were very limited.
8
jared
4 jun 2024
·
Se alojó 6 noches
Everything is good except the food is terrible
Everything is good except the food is terrible
8
Natasha
10 oct 2025
·
Se alojó 7 noches
Rate it 4.5, the cons are small complaints. Loved the resort, we had an amazing time. Would go back again to Lindo/Maya. Pro: -Buffet food is yummy with lots of variety and guac. -Lots of night entertainment options. -Room clean and good a/c. -Lots of walking, only wait 5-10 mins for golf cart. -Beach is beautiful and clean. -1hr included Kayak/SUP, cost $20US insurance for the week -Aquafit, beach games, gym were great -Service amazing. Con: -Buffet is outside, hot and lots of mosquitos. Bring bug spray! -Book a la carte reservations on app at 7am day of or walk in restaurants could have a waitlist. -Coatis out of control, don’t feed them or eat at the beach. -There was often a mix up with buffet nights compared to app. -We did the VIP breakfast and received 50$US towards excursion, be prepared they are very pushy. A la cartes: -Smoke house: wouldn’t recommend. chicken thighs ok, desserts were good -Mediterranean: apps and dessert good -Hacienda: Really good, similar food as Mexican buffet night. -French: Must go!
Rate it 4.5, the cons are small complaints. Loved the resort, we had an amazing time. Would go back again to Lindo/Maya. Pro: -Buffet food is yummy with lots of variety and guac. -Lots of night entertainment options. -Room clean and good a/c. -Lots of walking, only wait 5-10 mins for golf cart. -Beach is beautiful and clean. -1hr included Kayak/SUP, cost $20US insurance for the week -Aquafit, beach games, gym were great -Service amazing. Con: -Buffet is outside, hot and lots of mosquitos. Bring bug spray! -Book a la carte reservations on app at 7am day of or walk in restaurants could have a waitlist. -Coatis out of control, don’t feed them or eat at the beach. -There was often a mix up with buffet nights compared to app. -We did the VIP breakfast and received 50$US towards excursion, be prepared they are very pushy. A la cartes: -Smoke house: wouldn’t recommend. chicken thighs ok, desserts were good -Mediterranean: apps and dessert good -Hacienda: Really good, similar food as Mexican buffet night. -French: Must go!
6
Crystal j
1 dic 2025
·
Se alojó 4 noches
The food was good, rooms were ok we paid for an upgrade but come to find out the rooms are the same so that was a waste of money unless you are upgrading to the Beach. The drinks were terrible compared to other resorts we have stayed at in that area. The beach was extremely crowded and there was only one bar and the line would take you 15 min to get even a juice. There was also a line everyday if you were a little later for breakfast or dinner at the buffet. We were there by 8:30 and solid line for the main one. Good thing there was a second one we found and didn’t have to wait long cause our toddler gets impatient. Overall it was not terrible but we won’t be going back to that particular Iberostar we have stayed at many others in the area that have better drinks, no lines for food and a lot less crowded. It was a pretty resort though, I think the resort next door was probably better we went to a show over there and really enjoyed it.
The food was good, rooms were ok we paid for an upgrade but come to find out the rooms are the same so that was a waste of money unless you are upgrading to the Beach. The drinks were terrible compared to other resorts we have stayed at in that area. The beach was extremely crowded and there was only one bar and the line would take you 15 min to get even a juice. There was also a line everyday if you were a little later for breakfast or dinner at the buffet. We were there by 8:30 and solid line for the main one. Good thing there was a second one we found and didn’t have to wait long cause our toddler gets impatient. Overall it was not terrible but we won’t be going back to that particular Iberostar we have stayed at many others in the area that have better drinks, no lines for food and a lot less crowded. It was a pretty resort though, I think the resort next door was probably better we went to a show over there and really enjoyed it.
6
Michelle
13 abr 2024
·
Se alojó 6 noches
Very limited food options. When we arrived for our 7 day stay we were told all the restaurants were out of reservations for the first three days. They also told us we were limited to three reservations for the whole week. The buffets had the same food every day and got boring. It was extremely hard to get chairs by the pool as most were reserved by 830 am. The lights and outlets turn off after 3 minutes of no movement in the room so you couldn’t lay in bed and watch TV or read with the light on. They restricted how low we could turn the ac. I will not return.
Very limited food options. When we arrived for our 7 day stay we were told all the restaurants were out of reservations for the first three days. They also told us we were limited to three reservations for the whole week. The buffets had the same food every day and got boring. It was extremely hard to get chairs by the pool as most were reserved by 830 am. The lights and outlets turn off after 3 minutes of no movement in the room so you couldn’t lay in bed and watch TV or read with the light on. They restricted how low we could turn the ac. I will not return.
8
Joe
8 jul 2025
·
Se alojó 4 noches
This was our third time at this resort, but we will probably go somewhere else next time. The Good: Both the pool and the beach areas are huge, and they have plenty of lounge chairs and shady huts. The bartenders are very friendly, and they make delicious drinks quickly and efficiently. The entertainment team is always great and we have a lot of fun with their games and shows. The property is beautiful, and the rooms are 11/10 clean each day when you return to them. The Bad: The food has never been great at any of the all-inclusives we have stayed at in the Cancun area. But my wife and I both got food poisoning from the Brazilian restaurant this time, which soured our short trip. Also, we love that there is beautiful wildlife on the resort, like peacocks, flamingos, parrots, and agoutis. But the coatis have visibly multiplied and it is a bit gross seeing them jumping on people's pool towels and digging in the trash cans. We love Cancun and we will be back! But perhaps we will spend a bit more next time in an attempt to get higher quality food.
This was our third time at this resort, but we will probably go somewhere else next time. The Good: Both the pool and the beach areas are huge, and they have plenty of lounge chairs and shady huts. The bartenders are very friendly, and they make delicious drinks quickly and efficiently. The entertainment team is always great and we have a lot of fun with their games and shows. The property is beautiful, and the rooms are 11/10 clean each day when you return to them. The Bad: The food has never been great at any of the all-inclusives we have stayed at in the Cancun area. But my wife and I both got food poisoning from the Brazilian restaurant this time, which soured our short trip. Also, we love that there is beautiful wildlife on the resort, like peacocks, flamingos, parrots, and agoutis. But the coatis have visibly multiplied and it is a bit gross seeing them jumping on people's pool towels and digging in the trash cans. We love Cancun and we will be back! But perhaps we will spend a bit more next time in an attempt to get higher quality food.
4
Razvan
23 jul 2023
·
Very disappointing, on Expedia it is advertised as All Inclusive with seven à la carte restaurants, however, when you get there, the concierge will tell you that you can only make one à la cart restaurant reservation for every three nights to stay so if you stay seven nights, it’s expect to be able to eat at two à la carte restaurants, basically, you have to stay there for at least 21 nights to be able to eat at all seven restaurants. Not to mention that you have AC only in the room and some restaurants ..at the Buffet get ready to sweat..
Very disappointing, on Expedia it is advertised as All Inclusive with seven à la carte restaurants, however, when you get there, the concierge will tell you that you can only make one à la cart restaurant reservation for every three nights to stay so if you stay seven nights, it’s expect to be able to eat at two à la carte restaurants, basically, you have to stay there for at least 21 nights to be able to eat at all seven restaurants. Not to mention that you have AC only in the room and some restaurants ..at the Buffet get ready to sweat..
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
10
OLYMPIA
14 sept 2026
·
Se alojó 1 noche
Fueron muy gentiles al darnos una mejor habitación y además salida tarde al aeropuerto locales y estar festejando a nuestra hija . Mil gracias 😊
Fueron muy gentiles al darnos una mejor habitación y además salida tarde al aeropuerto locales y estar festejando a nuestra hija . Mil gracias 😊
10
Victor Manuel
15 jul 2026
·
Se alojó 3 noches
Excelente propiedad, todo muy increíble
Excelente propiedad, todo muy increíble
10
Karla
4 jul 2026
·
Se alojó 4 noches
Nos encantó nuestra estancia. El hotel es muy bonito, limpio y bien cuidado. El personal siempre fue amable y atento, la comida fue variada y de buena calidad, y las piscinas son excelentes para disfrutar en familia. Nuestra hija se divirtió mucho con las actividades y el ambiente fue muy agradable.
Nos encantó nuestra estancia. El hotel es muy bonito, limpio y bien cuidado. El personal siempre fue amable y atento, la comida fue variada y de buena calidad, y las piscinas son excelentes para disfrutar en familia. Nuestra hija se divirtió mucho con las actividades y el ambiente fue muy agradable.
10
Cinthya Prieto
22 may 2026
·
Se alojó 3 noches
Muy buena opción para disfrutar en familia, solo que la playa si tenía algo de sargazo
Muy buena opción para disfrutar en familia, solo que la playa si tenía algo de sargazo
8
Geidy
17 abr 2026
·
Se alojó 4 noches
Las duchas necesitan una cortina
Las duchas necesitan una cortina
Política del establecimiento
Instrucciones para la entrada
Todo lo que necesitas saber para hacer el check-in sin problemas.
Ver másEntrada
Salida
De 15:00 a 00:00
Antes de la(s) 12:00
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Las respuestas instantáneas de IA se basan en la información del hotel.
Precios para las próximas fechas
octubre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
noviembre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
Más barato
Más caro
Precio medio por noche de las ofertas, con impuestos y tarifas.
Precios en USD para 2 huéspedes, actualizados a diario.
- 2026-10-23: 216.42842103271482USD
- 2026-10-24: 214.89482939567566USD
- 2026-10-25: 180.7068101295471USD
- 2026-10-26: NO DATA
- 2026-10-27: NO DATA
- 2026-10-28: NO DATA
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- 2026-10-30: NO DATA
- 2026-10-31: 181.32403790397643USD
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El personal de recepción estará esperando a los huéspedes a su llegada al alojamiento. La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática.
El check in debe realizarlo alguien que tenga al menos 18 años.
- Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
- A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
- No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
- La edad mínima para realizar el registro de entrada durante las vacaciones de primavera es de 15 años.
- Este alojamiento acepta tarjetas de crédito, tarjetas de débito y efectivo.
- Transacciones sin efectivo disponibles
- Este alojamiento tiene espacios al aire libre, como balcones, patios o terrazas que pueden no ser adecuados para niños; si tienes alguna duda, te recomendamos contactar con el alojamiento antes de tu llegada para confirmar que puedan hospedarte en una habitación adecuada
- El alojamiento dispone de un servicio de limpieza profesional
- La cena de gala Nochebuena tiene un coste adicional que se incluye en el precio total mostrado para estancias del día 24 de diciembre.
- La cena de gala de Nochevieja tiene un coste adicional que se incluye en el precio total mostrado para estancias del día 31 de diciembre.
- Se ofrece alojamiento gratuito a un máximo de 2 menores de hasta 2 años, siempre que ocupen la misma habitación que sus padres o tutores, utilizando las camas existentes.
- Solo se permite el acceso a las habitaciones a los huéspedes registrados en el hotel.
- El alojamiento dispone de un servicio de limpieza profesional.
- Es posible pagar todas las transacciones sin dinero en efectivo.
- Es posible realizar el registro de entrada sin contacto personal y el registro de salida sin contacto personal.
Datos del negocio
Número de registro de la propiedad 008-007-002956/2025
- El registro de salida tardía tiene un coste adicional (sujeto a disponibilidad)
La lista anterior puede estar incompleta. Además, es posible que los impuestos no estén incluidos. Importes sujetos a cambios.
Servicios populares
Servicios
Centro de negocios
Guardería infantil/Niñera
Servicio de limpieza
Salones para banquetes
Cambio de divisas
Caja fuerte
Cajero automático
Zona para fumadores
24-Hour Front Desk
Concierge Services
Lockers Available
Actividades
Piscina
Pistas de tenis
Playa privada
Jardín
Campo de golf (cercano)
Playa (cercana)
Buceo
Billares
Piscina infantil
Piscina al aire libre
Muebles de exterior
Ping pong
Fitness Center (nearby)
General
Restaurante
Habitaciones para no fumadores
Sauna
Bañera de hidromasaje/Jacuzzi
Servicio de masajes
Spa y centro de bienestar
Barbería/Salón de belleza
Tratamientos corporales
Tratamientos faciales
Club infantil
Desayuno en la habitación
Habitación familiar
Beach Sun Loungers
Aparcamiento
Aparcamiento
Aparcamiento gratuito
Parking Onsite
Internet
WiFi gratuito