Occidental Punta Cana - All Inclusive
286 $US
/nuit
Moyenne pour octobre
Prix pour Occidental Punta Cana - All Inclusive
Sélectionnez les dates pour voir les prix et les disponibilités
286 $US
/nuit
Moyenne pour octobre
Prix moyens mensuels
À Occidental Punta Cana - All Inclusive, les prix par nuit s'élèvent en moyenne à 206 $US pendant le mois le moins cher (septembre) et à 870 $US pendant le mois le plus cher (février), sur la base des 12 derniers mois.
| Mois | Prix moyen |
|---|---|
| janvier | 819 $US |
| février | 870 $US |
| mars | 709 $US |
| avril | 715 $US |
| mai | 515 $US |
| juin | 381 $US |
| juillet | 426 $US |
| août | 515 $US |
| septembre | 206 $US |
| octobre | 286 $US |
| novembre | 340 $US |
| décembre | 574 $US |
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oct. · 286 $US
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Le plus cher : février (env. 870 $US)
Le moins cher : septembre (env. 206 $US)
À propos de cet établissement
All-inclusive resort with 3 outdoor swimming pools, 11 restaurants, and a private beach near Cortecito Beach.
Emplacement
Occidental Punta Cana - All Inclusive vous donne rendez-vous à Punta Cana près de la plage, dans le quartier Bavaro. Les célèbres Cocotal Golf and Country Club et Hard Rock Golf Club à Cana Bay valent le détour si un minimum d'action est à l'ordre du jour. L'aventure, très peu pour vous ? Vous préférez vous poser et apprécier la beauté naturelle des lieux ? Partez à la découverte des non moins emblématiques Plage de Cortecito et Plage de Los Corales. Pensez également à ajouter Plage d'Arena Gorda et Plage de Bávaro à votre liste de choses à voir. Amateur de sports nautiques ? Profitez de votre passage dans la région pour tester la planche à voile ou découvrez des activités telles que le golf si vous préférez vous éclater au grand air.
Parking
Navette aéroport
Restaurant
Piscine
Centre d'affaires
Service en chambre
Emplacement
Avenida España, Playa El Cortecito, Bavaro, Punta Cana, République dominicaine
Options de chambre
3
Suite Familiale
Détails de la chambre
1 Lit Simple
Couchages 4
818 ft²
ClimatisationCoffre-fortCanapé-lit
1
Suite Junior Royale Front De Mer
Détails de la chambre
1 Très Grand Lit Double
1 Canapé-Lit
Couchages 2
506 ft²
Vue sur la mer
5
Superior Ocean Front
Détails de la chambre
1 Grand Lit Double
2 Grands Lits Doubles
Couchages 4
506 ft²
Vue sur la merClimatisationCoffre-fortCanapé-lit
5
1 Lit Simple
1 Canapé-Lit
Couchages 2
840 ft²
ClimatisationCoffre-fortCanapé-lit
4
Chambre Supérieure Royal Front De Mer
Détails de la chambre
1 Très Grand Lit Double
1 Canapé-Lit
Couchages 2
506 ft²
Vue sur la mer
3
Chambre Royale Supérieure
Détails de la chambre
1 Lit Double
Couchages 2
452 ft²
BalconClimatisationSalle de bain communeCoffre-fortAccès à la plage privéePiscine avec vue
6
Royal Suite
Détails de la chambre
1 Lit Double
Couchages 2
840 ft²
BalconClimatisationSalle de bain communeCoffre-fortAccès à la plage privéePiscine avec vue
5
Superior
Détails de la chambre
1 Lit Simple
Couchages 4
506 ft²
ClimatisationCoffre-fortCanapé-lit
1
Suite Junior Front De Mer
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
506 ft²
Vue sur la merBalconClimatisationCoffre-fortCanapé-litPiscine avec vueBaignoire à remous
Avis des voyageurs sur Occidental Punta Cana - All Inclusive
7.8
Bien
Basé sur 3 168 avis vérifiés
Qui séjourne ici ?
Affaires
0%
Couples
39%
Familles
35%
Groupes
22%
Solo
1%
Ce qu'en disent des voyageurs
Résumé généré par l'IA basé sur les avis récents des voyageurs
Au Occidental Punta Cana - Tout Inclus, les clients apprécient régulièrement l'immense plage, les nombreuses piscines et le bon rapport qualité-prix. Toutefois, les commentaires sur la nourriture, l'entretien des chambres et le service varient considérablement d'un séjour à l'autre, créant une expérience globale mitigée mais acceptable.
Lire plusCes informations vous ont-elles été utiles ?
Ce qu'en disent des voyageurs
Au Occidental Punta Cana - Tout Inclus, les clients apprécient régulièrement l'immense plage, les nombreuses piscines et le bon rapport qualité-prix. Toutefois, les commentaires sur la nourriture, l'entretien des chambres et le service varient considérablement d'un séjour à l'autre, créant une expérience globale mitigée mais acceptable.
Beaucoup apprécient les animations quotidiennes, l'accès facile à la plage et les chambres spacieuses, et certains mettent en avant les restaurants et les espaces privés du Royal Level comme un surclassement intéressant. Les inconvénients récurrents incluent un buffet moyen ou répétitif, des problèmes d'entretien tels que la climatisation faible ou des fuites, et un décor daté, ainsi que des signalements de bars lents, de longues files d'attente, de pénuries de serviettes ou d'ombre limitée. Le service est perçu comme amical par beaucoup, mais incohérent, avec des barrières linguistiques et des difficultés de réservation signalées ; attendez-vous à un séjour animé en bord de mer avec un bon rapport qualité-prix, mais avec une qualité de restauration et d'entretien variable.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Équipements
Grand complexe hôtelier en bord de mer avec plusieurs piscines, animations nocturnes et un espace Royal Level avec une plage/bar et un restaurant privés. Certains clients notent un manque d'ombre, d'occasionnelles problèmes de propreté de la piscine ou de pénuries de serviettes, de longues files d'attente au bar, et même des pénuries de boissons.
Avis de voyageur à ce sujet
10
El
9 nov. 2025
·
A séjourné 5 nuits
Lo único que de faltó es que no hay un bar y un baño en la playa. Si quieres ir al baño o por bebidas, tienes que caminar hasta el restaurante "La Caracola" lo cual lo hace incómodo. Todo lo demás estuvo excelente.
Lo único que de faltó es que no hay un bar y un baño en la playa. Si quieres ir al baño o por bebidas, tienes que caminar hasta el restaurante "La Caracola" lo cual lo hace incómodo. Todo lo demás estuvo excelente.
10
Aguinaldo
16 déc. 2025
·
A séjourné 6 nuits
Quarto amplo e confortável; equipe sempre atenciosa; all inclusive com comidas de ótima qualidade; estrutura fenomenal com piscinas, teatros, restaurantes, praia; eventos de entretenimento todos os dias
Quarto amplo e confortável; equipe sempre atenciosa; all inclusive com comidas de ótima qualidade; estrutura fenomenal com piscinas, teatros, restaurantes, praia; eventos de entretenimento todos os dias
6
Amanda Yvonne
29 mai 2025
·
A séjourné 8 nuits
We have stayed here before back in 2019. We returned with a group of 15 people because we really enjoyed our first trip. Things have definitely gone downhill, but it is still an enjoyable resort. All trips have hiccups, but we did seem to have quite a few…. AC not working, coffeemaker spewing boiling water, ice machine doesn’t work, cockroaches. The maids were super inconsistent. Sometimes we would have enough towels for every person, as well as a hand towel and mat, other days we got only 3 towels for 4 people and no hand towel or mat. Not a big deal, but worth mentioning in a review. Food is average. Often out of basics drinks (I would estimate 40% of the time they did have any form of diet/zero pop) - they even ran out of rum. Main pool turned super cloudy a few days after we arrived and never cleared. Couldn’t see the bottom it was so murky. There are 5 restaurants that you normally have to make reservations for - but they didn’t tell us anything about them. When we inquired the next day we were told they are all prebooked and we didn’t get any choices on which restaurants or timing because we booked through Expedia and therefore don’t get to choose. This was incredibly frustrating as we travelled as a group for our 20th anniversary and couldn’t even do dinner together. We spoke to a manager after being told there was nothing they could do, and they did make it happen for us thankfully. Was never given any info (map, restaurant hours, etc).
We have stayed here before back in 2019. We returned with a group of 15 people because we really enjoyed our first trip. Things have definitely gone downhill, but it is still an enjoyable resort. All trips have hiccups, but we did seem to have quite a few…. AC not working, coffeemaker spewing boiling water, ice machine doesn’t work, cockroaches. The maids were super inconsistent. Sometimes we would have enough towels for every person, as well as a hand towel and mat, other days we got only 3 towels for 4 people and no hand towel or mat. Not a big deal, but worth mentioning in a review. Food is average. Often out of basics drinks (I would estimate 40% of the time they did have any form of diet/zero pop) - they even ran out of rum. Main pool turned super cloudy a few days after we arrived and never cleared. Couldn’t see the bottom it was so murky. There are 5 restaurants that you normally have to make reservations for - but they didn’t tell us anything about them. When we inquired the next day we were told they are all prebooked and we didn’t get any choices on which restaurants or timing because we booked through Expedia and therefore don’t get to choose. This was incredibly frustrating as we travelled as a group for our 20th anniversary and couldn’t even do dinner together. We spoke to a manager after being told there was nothing they could do, and they did make it happen for us thankfully. Was never given any info (map, restaurant hours, etc).
6
Donald Joeseph
25 juil. 2025
·
A séjourné 7 nuits
Occidental Punta Cana was OK, but far from the best we have experienced and far below what the pictures present. The specialty restaurants were good, but the buffets were disappointing. If you like bacon and sausage for breakfast, this is not the place for you. No bacon, and "sausage" was various forms of hotdogs. The pool was generally dirty (unvacuumed and floating scum in areas). This was partly due to the swim up bar that was usually surrounded by semi-drunk people who were spilling drinks and who knows what else. Towels were a big problem. We only had 4 clean beach towels all week for two adults. It was the 2nd day before we got a towel at all. My biggest disappointment was that many of the listed amenities did not exist or were only available to membership levels that are not available on Expedia. There simply was no gym, even though it is listed. There was no hot tub with public access, even though that is listed. Kayaking, sailing, and windsurfing are listed, but that means going to the neighboring property and paying. My family and I take a Caribbean vacation just about every year (40+ in the last 35 years). Occidental Punta Cana was not horrible, but it was far below other places that we have stayed in Punta Cana. My wife's general opinion was that they were always more concerned about saving a buck rather than ensuring the best experience for their guests. We got a great deal on the price, but that doesn't always result in the best vacation.
Occidental Punta Cana was OK, but far from the best we have experienced and far below what the pictures present. The specialty restaurants were good, but the buffets were disappointing. If you like bacon and sausage for breakfast, this is not the place for you. No bacon, and "sausage" was various forms of hotdogs. The pool was generally dirty (unvacuumed and floating scum in areas). This was partly due to the swim up bar that was usually surrounded by semi-drunk people who were spilling drinks and who knows what else. Towels were a big problem. We only had 4 clean beach towels all week for two adults. It was the 2nd day before we got a towel at all. My biggest disappointment was that many of the listed amenities did not exist or were only available to membership levels that are not available on Expedia. There simply was no gym, even though it is listed. There was no hot tub with public access, even though that is listed. Kayaking, sailing, and windsurfing are listed, but that means going to the neighboring property and paying. My family and I take a Caribbean vacation just about every year (40+ in the last 35 years). Occidental Punta Cana was not horrible, but it was far below other places that we have stayed in Punta Cana. My wife's general opinion was that they were always more concerned about saving a buck rather than ensuring the best experience for their guests. We got a great deal on the price, but that doesn't always result in the best vacation.
4
Giselle De
8 avr. 2025
·
A séjourné 5 nuits
Let me start by saying I’m not a complainer neither do I write reviews. I travel to PC every year with my family because it’s an easy flight and we love the beach and convenience/price of an all inclusive resort. With that said, I will never return to Occidental again. For starters the staff is not nice, they seem unhappy and I speak Spanish and hear them complaining to each other. The resort was not busy and the wait time to just get water or a spoon or a fork was long. The food was not good, and this is coming from someone who isn’t picky. But the worst part was that there was NO shade. I have never been to a resort that doesn’t have beach umbrellas or pool side umbrellas. People would literally be hiding from the sun under trees. Never again.
Let me start by saying I’m not a complainer neither do I write reviews. I travel to PC every year with my family because it’s an easy flight and we love the beach and convenience/price of an all inclusive resort. With that said, I will never return to Occidental again. For starters the staff is not nice, they seem unhappy and I speak Spanish and hear them complaining to each other. The resort was not busy and the wait time to just get water or a spoon or a fork was long. The food was not good, and this is coming from someone who isn’t picky. But the worst part was that there was NO shade. I have never been to a resort that doesn’t have beach umbrellas or pool side umbrellas. People would literally be hiding from the sun under trees. Never again.
10
Tyson
30 mars 2025
·
A séjourné 7 nuits
Great resort! Lack of shade on the beach, but overall great vacation spot!
Great resort! Lack of shade on the beach, but overall great vacation spot!
8
Michael
22 nov. 2025
·
A séjourné 7 nuits
The royal level was the way to go! Great restaurant with good food. The private beach and bar was awesome!
The royal level was the way to go! Great restaurant with good food. The private beach and bar was awesome!
8
Suikam
1 déc. 2025
·
A séjourné 4 nuits
Good hotel with a very nice pool area and direct access to the beach. The buffet food was regular but acceptable. The food at the reserved restaurants was a bit better than the buffet but nothing great. Entertainment was very good with many options.
Good hotel with a very nice pool area and direct access to the beach. The buffet food was regular but acceptable. The food at the reserved restaurants was a bit better than the buffet but nothing great. Entertainment was very good with many options.
8
Brian
1 déc. 2025
·
A séjourné 8 nuits
Very good bang for the buck. 100% recommend going with Royal level for the exclusive restaurant and beach/bar.
Very good bang for the buck. 100% recommend going with Royal level for the exclusive restaurant and beach/bar.
2
Rehuel Elvin Perez
30 sept. 2025
·
A séjourné 4 nuits
Bar en la alberca.. llegue el viernes 26 habitacion 11101..el viernes se acabo el brugal. El sabado llegaro un grupo de personas y bebieron bastante..luego de las 3 de la tarde la bebida se acabo..no habia ni whiskey ni ningun ron amarillo..solo el blanco de la marca local.. Esperansado el Domingo hubiese bebida..pero tampoco llego compra pues supuestamente estaba cerrado el almacen... Llega el lunes y todavia la barra sin compra.. tremenda decepcion..llega martes y todavia la barra de la piscina sin bebida.. Es una falta de respeto que une compre un paquete all inclusive y no tenga bebida..lo triste es que lo repeti.. pues ya habia estado hay y la habia pasado muy bien.... He tenido una muy mala y trste experiencia.. DE VERDAD ESPERO ALGUIEN LEA ESTO REHUEL PEREZ 787 638 1362 ERAMOS UN GRUPO DE 6..DECEPCIONANTE
Bar en la alberca.. llegue el viernes 26 habitacion 11101..el viernes se acabo el brugal. El sabado llegaro un grupo de personas y bebieron bastante..luego de las 3 de la tarde la bebida se acabo..no habia ni whiskey ni ningun ron amarillo..solo el blanco de la marca local.. Esperansado el Domingo hubiese bebida..pero tampoco llego compra pues supuestamente estaba cerrado el almacen... Llega el lunes y todavia la barra sin compra.. tremenda decepcion..llega martes y todavia la barra de la piscina sin bebida.. Es una falta de respeto que une compre un paquete all inclusive y no tenga bebida..lo triste es que lo repeti.. pues ya habia estado hay y la habia pasado muy bien.... He tenido una muy mala y trste experiencia.. DE VERDAD ESPERO ALGUIEN LEA ESTO REHUEL PEREZ 787 638 1362 ERAMOS UN GRUPO DE 6..DECEPCIONANTE
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Propreté
Les commentaires sur la propreté sont mitigés : beaucoup ont trouvé les chambres et les espaces extérieurs propres, mais d'autres ont signalé du linge taché ou une moisissure, ainsi que des problèmes occasionnels d'hygiène au niveau de la piscine ou du buffet.
Avis de voyageur à ce sujet
4
Javier Sánchez
15 juil. 2025
·
A séjourné 5 nuits
La hospedería en general requiere mejoras. Los cuartos presentaron problemas. Deben aumentar las actividades nocturnas. La piscina presentaba suciedad. Del grupo que fuimos 5/9 salimos enfermos.
La hospedería en general requiere mejoras. Los cuartos presentaron problemas. Deben aumentar las actividades nocturnas. La piscina presentaba suciedad. Del grupo que fuimos 5/9 salimos enfermos.
8
Brianna
20 nov. 2025
·
A séjourné 5 nuits
Clean rooms, polite staff, good buffets
Clean rooms, polite staff, good buffets
8
Alessandra
23 nov. 2025
·
A séjourné 3 nuits
The actual property was great- it is on the atlantic side so keep that in mind if you were looking for caribbean waters. lots of restaurants- don't forget caracolas is a buffet breakfast too! less crowded. lots of bars, prompt service. if you are english speaking this is a spansh speaking country so don't expect everyone to speak english, learn a few phrases because not all resort staff know english (which is to be expected, it's another country). the cons: booking hotel transport was a nightmare. called three times- either no answer, transferred to a department that could not help me, or transferred me directly to punta cana and i got charged a lot on my phone bill. instead: message via expedia and they will message bakc with an email address to inquire. they will send you options and pricing, and they will get you form airport. also, the the hotels were not "vacation" quality to me. I did not want to be in that room at all. it smelled like smoke. staff was great and had someone come in to spray the room. but, it didn't help and the staff said it was because people are in smoking rooms and the smell gets in the A/C. not a big deal to me. our bathroom was not ready at all. no towels when we arrived. though the room was clean, the shower is in bad shape. it leaks from the glass barrier, which makes it look like the toilet was leaking but it was the shower glass barrier. mould in the shower. not good. also, the bed was not inviting :( pillows lumpy and uncomfortable.
The actual property was great- it is on the atlantic side so keep that in mind if you were looking for caribbean waters. lots of restaurants- don't forget caracolas is a buffet breakfast too! less crowded. lots of bars, prompt service. if you are english speaking this is a spansh speaking country so don't expect everyone to speak english, learn a few phrases because not all resort staff know english (which is to be expected, it's another country). the cons: booking hotel transport was a nightmare. called three times- either no answer, transferred to a department that could not help me, or transferred me directly to punta cana and i got charged a lot on my phone bill. instead: message via expedia and they will message bakc with an email address to inquire. they will send you options and pricing, and they will get you form airport. also, the the hotels were not "vacation" quality to me. I did not want to be in that room at all. it smelled like smoke. staff was great and had someone come in to spray the room. but, it didn't help and the staff said it was because people are in smoking rooms and the smell gets in the A/C. not a big deal to me. our bathroom was not ready at all. no towels when we arrived. though the room was clean, the shower is in bad shape. it leaks from the glass barrier, which makes it look like the toilet was leaking but it was the shower glass barrier. mould in the shower. not good. also, the bed was not inviting :( pillows lumpy and uncomfortable.
4
Deisy
15 nov. 2025
·
A séjourné 4 nuits
Pool water was dirty furniture very old it make it look look dirty and in bad condition a lot of mosquitoes just to mention a few. Won’t comeback. The only thing was amazing is the beach , water clear and calm sand very soft. Love it
Pool water was dirty furniture very old it make it look look dirty and in bad condition a lot of mosquitoes just to mention a few. Won’t comeback. The only thing was amazing is the beach , water clear and calm sand very soft. Love it
8
Curtis
31 août 2025
·
A séjourné 4 nuits
The size of the property was well laid out and the facilities such as dining, swimming pool and the beach easily accommodated guests. The room could do with some thorough cleaning. The restaurants were well decorated and the food was very good. Most of the staff were very pleasant and bilingual, which was convenient.
The size of the property was well laid out and the facilities such as dining, swimming pool and the beach easily accommodated guests. The room could do with some thorough cleaning. The restaurants were well decorated and the food was very good. Most of the staff were very pleasant and bilingual, which was convenient.
4
Sandra
15 oct. 2025
·
A séjourné 5 nuits
A/C was excellent Property grounds immaculate Food horrible got food poisoning Waiters/waitresses unfriendly, inattentive
A/C was excellent Property grounds immaculate Food horrible got food poisoning Waiters/waitresses unfriendly, inattentive
6
Nataliia
19 nov. 2025
·
A séjourné 7 nuits
Rooms with humidity and a persistent unpleasant smell. Bed linen was not changed, towels were dirty.
Rooms with humidity and a persistent unpleasant smell. Bed linen was not changed, towels were dirty.
6
Donald Joeseph
25 juil. 2025
·
A séjourné 7 nuits
Occidental Punta Cana was OK, but far from the best we have experienced and far below what the pictures present. The specialty restaurants were good, but the buffets were disappointing. If you like bacon and sausage for breakfast, this is not the place for you. No bacon, and "sausage" was various forms of hotdogs. The pool was generally dirty (unvacuumed and floating scum in areas). This was partly due to the swim up bar that was usually surrounded by semi-drunk people who were spilling drinks and who knows what else. Towels were a big problem. We only had 4 clean beach towels all week for two adults. It was the 2nd day before we got a towel at all. My biggest disappointment was that many of the listed amenities did not exist or were only available to membership levels that are not available on Expedia. There simply was no gym, even though it is listed. There was no hot tub with public access, even though that is listed. Kayaking, sailing, and windsurfing are listed, but that means going to the neighboring property and paying. My family and I take a Caribbean vacation just about every year (40+ in the last 35 years). Occidental Punta Cana was not horrible, but it was far below other places that we have stayed in Punta Cana. My wife's general opinion was that they were always more concerned about saving a buck rather than ensuring the best experience for their guests. We got a great deal on the price, but that doesn't always result in the best vacation.
Occidental Punta Cana was OK, but far from the best we have experienced and far below what the pictures present. The specialty restaurants were good, but the buffets were disappointing. If you like bacon and sausage for breakfast, this is not the place for you. No bacon, and "sausage" was various forms of hotdogs. The pool was generally dirty (unvacuumed and floating scum in areas). This was partly due to the swim up bar that was usually surrounded by semi-drunk people who were spilling drinks and who knows what else. Towels were a big problem. We only had 4 clean beach towels all week for two adults. It was the 2nd day before we got a towel at all. My biggest disappointment was that many of the listed amenities did not exist or were only available to membership levels that are not available on Expedia. There simply was no gym, even though it is listed. There was no hot tub with public access, even though that is listed. Kayaking, sailing, and windsurfing are listed, but that means going to the neighboring property and paying. My family and I take a Caribbean vacation just about every year (40+ in the last 35 years). Occidental Punta Cana was not horrible, but it was far below other places that we have stayed in Punta Cana. My wife's general opinion was that they were always more concerned about saving a buck rather than ensuring the best experience for their guests. We got a great deal on the price, but that doesn't always result in the best vacation.
10
Rosana
4 déc. 2025
·
A séjourné 4 nuits
Hotel muito bom limpeza alimentação, voltarei
Hotel muito bom limpeza alimentação, voltarei
2
Linda
9 nov. 2025
·
A séjourné 4 nuits
Do not go here! They are rated high for cleanliness but that is not true. Bed sheets upon arrival were stained and dingy. We kept putting the sign on our bed to change sheets with a money tip and they kept making our beds with the same sheets (we know because there was a brown stain on the corner of sheets and it was there daily). Towels are stained. They don’t wipe down tables in main buffets. They quickly remove dirty dishes and put new ones there. This place is disgustung!!! Pool has a lot of debris and garbage and also empty cups all over the shallow parts. Staff barely speak or understand English. Example: they would get confused when I asked for a tissue or straw. Food options are horrible! Cheapest and lowest quality of food. I noticed most times the food was cold (ex: fries are stale and cold). The staff are not friendly at all. They only want to service you if you provide a tip. Do not stay here!! This is an honest review!!!!
Do not go here! They are rated high for cleanliness but that is not true. Bed sheets upon arrival were stained and dingy. We kept putting the sign on our bed to change sheets with a money tip and they kept making our beds with the same sheets (we know because there was a brown stain on the corner of sheets and it was there daily). Towels are stained. They don’t wipe down tables in main buffets. They quickly remove dirty dishes and put new ones there. This place is disgustung!!! Pool has a lot of debris and garbage and also empty cups all over the shallow parts. Staff barely speak or understand English. Example: they would get confused when I asked for a tissue or straw. Food options are horrible! Cheapest and lowest quality of food. I noticed most times the food was cold (ex: fries are stale and cold). The staff are not friendly at all. They only want to service you if you provide a tip. Do not stay here!! This is an honest review!!!!
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Chambres
Les chambres sont généralement spacieuses et confortables, bien que le décor puisse paraître daté par endroits. Le Wi-Fi fonctionne généralement dans les chambres et le hall d'entrée, mais est inégal dans d'autres zones.
Avis de voyageur à ce sujet
6
Kris
18 nov. 2025
·
A séjourné 5 nuits
Old smelly room had to switch rooms
Old smelly room had to switch rooms
10
Natara Tuane
19 nov. 2025
·
A séjourné 6 nuits
A estrutura e o entretenimento do hotel são simplesmente maravilhosos. Nosso quarto era enorme e impecável. Tivemos um problema com o ar-condicionado e, após algumas tentativas de resolver, acabaram nos trocando para outro quarto exatamente igual. Apesar de os funcionários não serem muito simpáticos, isso não atrapalhou nossa estadia. A comida é excelente, com várias opções de restaurantes que agradam a todos os gostos. Nossa experiência foi maravilhosa e, com certeza, voltaríamos!
A estrutura e o entretenimento do hotel são simplesmente maravilhosos. Nosso quarto era enorme e impecável. Tivemos um problema com o ar-condicionado e, após algumas tentativas de resolver, acabaram nos trocando para outro quarto exatamente igual. Apesar de os funcionários não serem muito simpáticos, isso não atrapalhou nossa estadia. A comida é excelente, com várias opções de restaurantes que agradam a todos os gostos. Nossa experiência foi maravilhosa e, com certeza, voltaríamos!
8
Cleire
18 déc. 2025
·
A séjourné 14 nuits
No geral, a experiência foi mista. Quartos confortáveis e espaçosos, mas os banheiros precisam de manutenção, e a limpeza poderia ser melhor. A higienização diária é muito superficial. Tivemos um problema no quarto inicialmente designado, mas a equipe resolveu rapidamente, demonstrando boa vontade e agilidade.Nos restaurantes fomos bem atendidos, porém a equipe poderia ser mais alegre e empática. Destaque positivo para o restaurante Steak House, onde tivemos uma excelente experiência, com atendimento atencioso do garçom do chef e também da Magdalena. O atendimento no bar do lobby é péssimo, as esperas eram longas e faltava atenção por parte dos atendentes. A praia é excelente, bonita e bem localizada. No entanto, há apenas um restaurante com bar próximo, o que gera filas enormes para pegar bebidas, muitas vezes com apenas uma pessoa atendendo, tornando o serviço lento. A equipe de animação poderia ser um pouco mais carismática. Gostaríamos de destacar duas pessoas que realmente ajudaram na experiência de alegria e férias no hotel, Steavens Gourgue, nosso Ambassador, e Yuelise Martinez. Ambos foram muito alegres e atenciosos, sempre dispostos a ajudar. Sobre a internet, funcionava adequadamente no quarto e no lobby, porém não funcionava bem nas demais dependências do hotel. Em resumo, o hotel tem boa estrutura e excelente localização, mas precisa investir em manutenção, limpeza e e treinamento de equipe, especialmente nos bares e na animação.
No geral, a experiência foi mista. Quartos confortáveis e espaçosos, mas os banheiros precisam de manutenção, e a limpeza poderia ser melhor. A higienização diária é muito superficial. Tivemos um problema no quarto inicialmente designado, mas a equipe resolveu rapidamente, demonstrando boa vontade e agilidade.Nos restaurantes fomos bem atendidos, porém a equipe poderia ser mais alegre e empática. Destaque positivo para o restaurante Steak House, onde tivemos uma excelente experiência, com atendimento atencioso do garçom do chef e também da Magdalena. O atendimento no bar do lobby é péssimo, as esperas eram longas e faltava atenção por parte dos atendentes. A praia é excelente, bonita e bem localizada. No entanto, há apenas um restaurante com bar próximo, o que gera filas enormes para pegar bebidas, muitas vezes com apenas uma pessoa atendendo, tornando o serviço lento. A equipe de animação poderia ser um pouco mais carismática. Gostaríamos de destacar duas pessoas que realmente ajudaram na experiência de alegria e férias no hotel, Steavens Gourgue, nosso Ambassador, e Yuelise Martinez. Ambos foram muito alegres e atenciosos, sempre dispostos a ajudar. Sobre a internet, funcionava adequadamente no quarto e no lobby, porém não funcionava bem nas demais dependências do hotel. Em resumo, o hotel tem boa estrutura e excelente localização, mas precisa investir em manutenção, limpeza e e treinamento de equipe, especialmente nos bares e na animação.
10
Aguinaldo
16 déc. 2025
·
A séjourné 6 nuits
Quarto amplo e confortável; equipe sempre atenciosa; all inclusive com comidas de ótima qualidade; estrutura fenomenal com piscinas, teatros, restaurantes, praia; eventos de entretenimento todos os dias
Quarto amplo e confortável; equipe sempre atenciosa; all inclusive com comidas de ótima qualidade; estrutura fenomenal com piscinas, teatros, restaurantes, praia; eventos de entretenimento todos os dias
2
Kim
7 nov. 2025
·
A séjourné 4 nuits
The staff at this property does not speak a lick of English, it's very hard to understand what they are saying, This property does not cater to English speaking people,most times we were ignored when trying to get services, that is unacceptable,the entertainment was below average. None of the food was hot or good.The property rooms need a full upgrade. I understand most staff members speak Spanish but it should be a requirement to understand English. I wouid not recommend this property.
The staff at this property does not speak a lick of English, it's very hard to understand what they are saying, This property does not cater to English speaking people,most times we were ignored when trying to get services, that is unacceptable,the entertainment was below average. None of the food was hot or good.The property rooms need a full upgrade. I understand most staff members speak Spanish but it should be a requirement to understand English. I wouid not recommend this property.
8
Alessandra
23 nov. 2025
·
A séjourné 3 nuits
The actual property was great- it is on the atlantic side so keep that in mind if you were looking for caribbean waters. lots of restaurants- don't forget caracolas is a buffet breakfast too! less crowded. lots of bars, prompt service. if you are english speaking this is a spansh speaking country so don't expect everyone to speak english, learn a few phrases because not all resort staff know english (which is to be expected, it's another country). the cons: booking hotel transport was a nightmare. called three times- either no answer, transferred to a department that could not help me, or transferred me directly to punta cana and i got charged a lot on my phone bill. instead: message via expedia and they will message bakc with an email address to inquire. they will send you options and pricing, and they will get you form airport. also, the the hotels were not "vacation" quality to me. I did not want to be in that room at all. it smelled like smoke. staff was great and had someone come in to spray the room. but, it didn't help and the staff said it was because people are in smoking rooms and the smell gets in the A/C. not a big deal to me. our bathroom was not ready at all. no towels when we arrived. though the room was clean, the shower is in bad shape. it leaks from the glass barrier, which makes it look like the toilet was leaking but it was the shower glass barrier. mould in the shower. not good. also, the bed was not inviting :( pillows lumpy and uncomfortable.
The actual property was great- it is on the atlantic side so keep that in mind if you were looking for caribbean waters. lots of restaurants- don't forget caracolas is a buffet breakfast too! less crowded. lots of bars, prompt service. if you are english speaking this is a spansh speaking country so don't expect everyone to speak english, learn a few phrases because not all resort staff know english (which is to be expected, it's another country). the cons: booking hotel transport was a nightmare. called three times- either no answer, transferred to a department that could not help me, or transferred me directly to punta cana and i got charged a lot on my phone bill. instead: message via expedia and they will message bakc with an email address to inquire. they will send you options and pricing, and they will get you form airport. also, the the hotels were not "vacation" quality to me. I did not want to be in that room at all. it smelled like smoke. staff was great and had someone come in to spray the room. but, it didn't help and the staff said it was because people are in smoking rooms and the smell gets in the A/C. not a big deal to me. our bathroom was not ready at all. no towels when we arrived. though the room was clean, the shower is in bad shape. it leaks from the glass barrier, which makes it look like the toilet was leaking but it was the shower glass barrier. mould in the shower. not good. also, the bed was not inviting :( pillows lumpy and uncomfortable.
6
Deyvi
30 nov. 2025
·
A séjourné 5 nuits
Habitación tenían peste a humedad y muy viejas
Habitación tenían peste a humedad y muy viejas
10
Andrea
30 nov. 2025
·
A séjourné 6 nuits
Muito bom. Adorei. Quarto super confortável e grande. Hotel maravilhoso.
Muito bom. Adorei. Quarto super confortável e grande. Hotel maravilhoso.
10
Thatyane
8 nov. 2025
·
A séjourné 3 nuits
Espectacular! 🌟 Habitación espaciosa, comida deliciosa y variada, atención impecable y muchas opciones de entretenimiento.Fueron días simplemente increíbles! Puntos a mejorar: El Wi-Fi funciona bien en la habitación y en la recepción, pero es inestable en las áreas comunes (restaurantes, piscina y playa). En la playa del hotel hay muchos vendedores que abordan a los huéspedes, lo que puede hacer que la experiencia sea un poco incómoda. Sería ideal que existiera un área reservada exclusivamente para estas ventas.
Espectacular! 🌟 Habitación espaciosa, comida deliciosa y variada, atención impecable y muchas opciones de entretenimiento.Fueron días simplemente increíbles! Puntos a mejorar: El Wi-Fi funciona bien en la habitación y en la recepción, pero es inestable en las áreas comunes (restaurantes, piscina y playa). En la playa del hotel hay muchos vendedores que abordan a los huéspedes, lo que puede hacer que la experiencia sea un poco incómoda. Sería ideal que existiera un área reservada exclusivamente para estas ventas.
10
Nataliya
1 oct. 2025
·
A séjourné 6 nuits
The rooms need repair.
The rooms need repair.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Service
De nombreux membres du personnel sont amicaux et serviables, mais le service est inégal : bars lents ou inattentifs, barrières linguistiques pour les anglophones, et difficultés d'enregistrement ou de réservation au restaurant sont des problèmes récurrents.
Avis de voyageur à ce sujet
6
RODRIGO
7 déc. 2025
·
A séjourné 2 nuits
Hotel com bom custo benefício e boa infraestrutura. O único problema é o tratamento dos funcionários. Precisam melhorar o nível de educação com os clientes.
Hotel com bom custo benefício e boa infraestrutura. O único problema é o tratamento dos funcionários. Precisam melhorar o nível de educação com os clientes.
8
Cleire
18 déc. 2025
·
A séjourné 14 nuits
No geral, a experiência foi mista. Quartos confortáveis e espaçosos, mas os banheiros precisam de manutenção, e a limpeza poderia ser melhor. A higienização diária é muito superficial. Tivemos um problema no quarto inicialmente designado, mas a equipe resolveu rapidamente, demonstrando boa vontade e agilidade.Nos restaurantes fomos bem atendidos, porém a equipe poderia ser mais alegre e empática. Destaque positivo para o restaurante Steak House, onde tivemos uma excelente experiência, com atendimento atencioso do garçom do chef e também da Magdalena. O atendimento no bar do lobby é péssimo, as esperas eram longas e faltava atenção por parte dos atendentes. A praia é excelente, bonita e bem localizada. No entanto, há apenas um restaurante com bar próximo, o que gera filas enormes para pegar bebidas, muitas vezes com apenas uma pessoa atendendo, tornando o serviço lento. A equipe de animação poderia ser um pouco mais carismática. Gostaríamos de destacar duas pessoas que realmente ajudaram na experiência de alegria e férias no hotel, Steavens Gourgue, nosso Ambassador, e Yuelise Martinez. Ambos foram muito alegres e atenciosos, sempre dispostos a ajudar. Sobre a internet, funcionava adequadamente no quarto e no lobby, porém não funcionava bem nas demais dependências do hotel. Em resumo, o hotel tem boa estrutura e excelente localização, mas precisa investir em manutenção, limpeza e e treinamento de equipe, especialmente nos bares e na animação.
No geral, a experiência foi mista. Quartos confortáveis e espaçosos, mas os banheiros precisam de manutenção, e a limpeza poderia ser melhor. A higienização diária é muito superficial. Tivemos um problema no quarto inicialmente designado, mas a equipe resolveu rapidamente, demonstrando boa vontade e agilidade.Nos restaurantes fomos bem atendidos, porém a equipe poderia ser mais alegre e empática. Destaque positivo para o restaurante Steak House, onde tivemos uma excelente experiência, com atendimento atencioso do garçom do chef e também da Magdalena. O atendimento no bar do lobby é péssimo, as esperas eram longas e faltava atenção por parte dos atendentes. A praia é excelente, bonita e bem localizada. No entanto, há apenas um restaurante com bar próximo, o que gera filas enormes para pegar bebidas, muitas vezes com apenas uma pessoa atendendo, tornando o serviço lento. A equipe de animação poderia ser um pouco mais carismática. Gostaríamos de destacar duas pessoas que realmente ajudaram na experiência de alegria e férias no hotel, Steavens Gourgue, nosso Ambassador, e Yuelise Martinez. Ambos foram muito alegres e atenciosos, sempre dispostos a ajudar. Sobre a internet, funcionava adequadamente no quarto e no lobby, porém não funcionava bem nas demais dependências do hotel. Em resumo, o hotel tem boa estrutura e excelente localização, mas precisa investir em manutenção, limpeza e e treinamento de equipe, especialmente nos bares e na animação.
2
Kim
7 nov. 2025
·
A séjourné 4 nuits
The staff at this property does not speak a lick of English, it's very hard to understand what they are saying, This property does not cater to English speaking people,most times we were ignored when trying to get services, that is unacceptable,the entertainment was below average. None of the food was hot or good.The property rooms need a full upgrade. I understand most staff members speak Spanish but it should be a requirement to understand English. I wouid not recommend this property.
The staff at this property does not speak a lick of English, it's very hard to understand what they are saying, This property does not cater to English speaking people,most times we were ignored when trying to get services, that is unacceptable,the entertainment was below average. None of the food was hot or good.The property rooms need a full upgrade. I understand most staff members speak Spanish but it should be a requirement to understand English. I wouid not recommend this property.
6
Larisa
9 sept. 2025
·
A séjourné 7 nuits
The staff has very limited English’s giving the impression of rudeness and creating misunderstanding. At the check in counter, I was rudely told to go over another check in desk without explanation. The person at that desk didn’t speak any English. Another person came to help him with my check in, but in the middle of this another guest, who spoke Spanish came, and I was ignored for a long period of time while they were chatting and laughing. Finally, after so called private check in, I was escorted to my room by a person who said he will be my “butler”. The room was not the one I reserved. The “butler” left for a long period of time and came back with a different room key. The second room also didn’t correspond to my reservation. I was exhausted and had tears in my eyes but no one noticed. Went back to the lobby. A manager came out and escorted us to the 3rd room. This was also not the room I reserved but he said it’s in the same category, he can’t give me anything else and doesn’t understand why am I crying. The “butler “ didn’t leave his contact information for the future services. My check in took about 2hours. The room was shabby but fairly clean. The safe and the balcony door were broken and I had to wait for the 2 different repair men to come and fix them. The balcony door was not fixed at the end After nearly 3 hours in this resort I just wanted to be left alone. The room had multiple broken tiles, peeling paint, broken iron, leaking shower, non-flushing toilet.
The staff has very limited English’s giving the impression of rudeness and creating misunderstanding. At the check in counter, I was rudely told to go over another check in desk without explanation. The person at that desk didn’t speak any English. Another person came to help him with my check in, but in the middle of this another guest, who spoke Spanish came, and I was ignored for a long period of time while they were chatting and laughing. Finally, after so called private check in, I was escorted to my room by a person who said he will be my “butler”. The room was not the one I reserved. The “butler” left for a long period of time and came back with a different room key. The second room also didn’t correspond to my reservation. I was exhausted and had tears in my eyes but no one noticed. Went back to the lobby. A manager came out and escorted us to the 3rd room. This was also not the room I reserved but he said it’s in the same category, he can’t give me anything else and doesn’t understand why am I crying. The “butler “ didn’t leave his contact information for the future services. My check in took about 2hours. The room was shabby but fairly clean. The safe and the balcony door were broken and I had to wait for the 2 different repair men to come and fix them. The balcony door was not fixed at the end After nearly 3 hours in this resort I just wanted to be left alone. The room had multiple broken tiles, peeling paint, broken iron, leaking shower, non-flushing toilet.
8
James
15 oct. 2025
·
A séjourné 6 nuits
This place is a solid choice if you are visiting Punta Cana. It's not perfect, but you can tell that the staff are doing their absolute best in most cases. The biggest area of improvement would just be in dining. Food is okay but rarely did it amaze me, and this is the one specific area where staff could improve service. You get a lot of value for what you are paying, and the property is gorgeous! Also booking on Expedia comes with some added perks that aren't disclosed for some reason, so if you are going to book this hotel, this website might be the best place to book it.
This place is a solid choice if you are visiting Punta Cana. It's not perfect, but you can tell that the staff are doing their absolute best in most cases. The biggest area of improvement would just be in dining. Food is okay but rarely did it amaze me, and this is the one specific area where staff could improve service. You get a lot of value for what you are paying, and the property is gorgeous! Also booking on Expedia comes with some added perks that aren't disclosed for some reason, so if you are going to book this hotel, this website might be the best place to book it.
6
Amanda Yvonne
29 mai 2025
·
A séjourné 8 nuits
We have stayed here before back in 2019. We returned with a group of 15 people because we really enjoyed our first trip. Things have definitely gone downhill, but it is still an enjoyable resort. All trips have hiccups, but we did seem to have quite a few…. AC not working, coffeemaker spewing boiling water, ice machine doesn’t work, cockroaches. The maids were super inconsistent. Sometimes we would have enough towels for every person, as well as a hand towel and mat, other days we got only 3 towels for 4 people and no hand towel or mat. Not a big deal, but worth mentioning in a review. Food is average. Often out of basics drinks (I would estimate 40% of the time they did have any form of diet/zero pop) - they even ran out of rum. Main pool turned super cloudy a few days after we arrived and never cleared. Couldn’t see the bottom it was so murky. There are 5 restaurants that you normally have to make reservations for - but they didn’t tell us anything about them. When we inquired the next day we were told they are all prebooked and we didn’t get any choices on which restaurants or timing because we booked through Expedia and therefore don’t get to choose. This was incredibly frustrating as we travelled as a group for our 20th anniversary and couldn’t even do dinner together. We spoke to a manager after being told there was nothing they could do, and they did make it happen for us thankfully. Was never given any info (map, restaurant hours, etc).
We have stayed here before back in 2019. We returned with a group of 15 people because we really enjoyed our first trip. Things have definitely gone downhill, but it is still an enjoyable resort. All trips have hiccups, but we did seem to have quite a few…. AC not working, coffeemaker spewing boiling water, ice machine doesn’t work, cockroaches. The maids were super inconsistent. Sometimes we would have enough towels for every person, as well as a hand towel and mat, other days we got only 3 towels for 4 people and no hand towel or mat. Not a big deal, but worth mentioning in a review. Food is average. Often out of basics drinks (I would estimate 40% of the time they did have any form of diet/zero pop) - they even ran out of rum. Main pool turned super cloudy a few days after we arrived and never cleared. Couldn’t see the bottom it was so murky. There are 5 restaurants that you normally have to make reservations for - but they didn’t tell us anything about them. When we inquired the next day we were told they are all prebooked and we didn’t get any choices on which restaurants or timing because we booked through Expedia and therefore don’t get to choose. This was incredibly frustrating as we travelled as a group for our 20th anniversary and couldn’t even do dinner together. We spoke to a manager after being told there was nothing they could do, and they did make it happen for us thankfully. Was never given any info (map, restaurant hours, etc).
2
Kathleen
27 nov. 2025
·
A séjourné 4 nuits
Staff was rude. Our sliding glass door did not lock on the first floor. Check in was a nightmare. We got sick from the food.
Staff was rude. Our sliding glass door did not lock on the first floor. Check in was a nightmare. We got sick from the food.
8
Mazie
5 oct. 2025
·
A séjourné 6 nuits
The overall stay was good! Check in was great. Ricardo was our concierge and he did a fantastic job from day one up to the day we left. Richard checked on us everyday and ensure that we were comfortable and had what we needed to make our stay enjoyable. He was very responsive and attentive and a plus that he could speak English.The food was great. Restaurant needs to have their cutlery wrapped to prevent flies from landing on them prior to being used by guest. We had a few challenges at first; roof leak and AC not working in the room on night two, but we had our rooms changed. Rooms are dusty, moldy. And has roaches,Excellent entertainment at the resort. The staff could use some training in customer service which is lacking. We did not like the daily harassment from spa staff trying to sell you a spa package every day. We just wanted to relax and enjoy the time on vacation. We enjoyed dinner at the Asian restaurant with great service and very much disliked the Steak house restaurant. The food was terrible and I left without even getting my desert. I left dissatisfied and disappointed that night since I was celebrating my birthday, but the entertainment right outside the restaurant that night made up for it. We enjoyed the pizza place and the restaurant next to it. The entertainment at the hotel is unmatched and made up for all the inconveniences. The pool party, beach party, silent disco, Vagas night were some of the activities that we enjoyed.
The overall stay was good! Check in was great. Ricardo was our concierge and he did a fantastic job from day one up to the day we left. Richard checked on us everyday and ensure that we were comfortable and had what we needed to make our stay enjoyable. He was very responsive and attentive and a plus that he could speak English.The food was great. Restaurant needs to have their cutlery wrapped to prevent flies from landing on them prior to being used by guest. We had a few challenges at first; roof leak and AC not working in the room on night two, but we had our rooms changed. Rooms are dusty, moldy. And has roaches,Excellent entertainment at the resort. The staff could use some training in customer service which is lacking. We did not like the daily harassment from spa staff trying to sell you a spa package every day. We just wanted to relax and enjoy the time on vacation. We enjoyed dinner at the Asian restaurant with great service and very much disliked the Steak house restaurant. The food was terrible and I left without even getting my desert. I left dissatisfied and disappointed that night since I was celebrating my birthday, but the entertainment right outside the restaurant that night made up for it. We enjoyed the pizza place and the restaurant next to it. The entertainment at the hotel is unmatched and made up for all the inconveniences. The pool party, beach party, silent disco, Vagas night were some of the activities that we enjoyed.
10
victoria
22 nov. 2025
·
A séjourné 7 nuits
The hotel, food and staff were great! Both me and my mom had a wonderful stay. She enjoyed her birthday trip. Special thanks to Lidia for being so wonderful!
The hotel, food and staff were great! Both me and my mom had a wonderful stay. She enjoyed her birthday trip. Special thanks to Lidia for being so wonderful!
10
Fernanda
6 janv. 2026
·
A séjourné 4 nuits
Tudo ok. Equipe gentil
Tudo ok. Equipe gentil
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Emplacement
Situation en bord de mer avec une large plage attrayante et un accès facile aux alentours de la propriété. La présence fréquente de vendeurs de plage est notée, et des algues peuvent apparaître par moments.
Avis de voyageur à ce sujet
6
ORLIE FABELLO
7 août 2025
·
A séjourné 6 nuits
The beach is full of sea weeds and nobody is cleaning it. The whole place smells sewer everyday. Just don’t know if it is coming from the rotting seaweeds on the shore. The shower in the room is so weak. Most of the staff are not friendly except for one at the reception. No much food available for snacks and can’t even be brought out from the restaurant to be eaten outside like in the pool or room. The Karaoke team ignored our friend’s request to sing because his song was in English. They chose only those who sings in Spanish. They should treat everybody same. Always shortage of beach and pool towel everyday.
The beach is full of sea weeds and nobody is cleaning it. The whole place smells sewer everyday. Just don’t know if it is coming from the rotting seaweeds on the shore. The shower in the room is so weak. Most of the staff are not friendly except for one at the reception. No much food available for snacks and can’t even be brought out from the restaurant to be eaten outside like in the pool or room. The Karaoke team ignored our friend’s request to sing because his song was in English. They chose only those who sings in Spanish. They should treat everybody same. Always shortage of beach and pool towel everyday.
10
leslie
12 avr. 2025
·
A séjourné 7 nuits
Property was well maintained great pool area as well the beach area was clean and great to relax Food we great and lots of places to refill your drink
Property was well maintained great pool area as well the beach area was clean and great to relax Food we great and lots of places to refill your drink
10
Jose m
3 oct. 2025
·
A séjourné 2 nuits
The beach is fantastic: beautiful sand, scenic palms, well-maintained, with a very pleasant oceanfront feel
The beach is fantastic: beautiful sand, scenic palms, well-maintained, with a very pleasant oceanfront feel
10
Tonia
27 avr. 2025
·
A séjourné 5 nuits
Enjoyed being close to the beach
Enjoyed being close to the beach
10
Aguinaldo
16 déc. 2025
·
A séjourné 6 nuits
Quarto amplo e confortável; equipe sempre atenciosa; all inclusive com comidas de ótima qualidade; estrutura fenomenal com piscinas, teatros, restaurantes, praia; eventos de entretenimento todos os dias
Quarto amplo e confortável; equipe sempre atenciosa; all inclusive com comidas de ótima qualidade; estrutura fenomenal com piscinas, teatros, restaurantes, praia; eventos de entretenimento todos os dias
10
Robert
21 juin 2025
·
A séjourné 7 nuits
Occidental Punta Cana was a very nice all inclusive resort. We enjoyed the buffets with a variety of dishes. The restaurants were not great but if you didn’t like the restaurant you could always go to the buffets afterwards. The pools were great one of the pools was more of a party atmosphere and the other was more relaxed with less crowds. The beach was within walking distance with plenty of beach chairs. At the moment there is a large problem with seaweed accumulating on the beach but the resort was doing everything they could to clear as much as possible. The room was well maintained and stocked with towels every day. We always left a nice tip for the maids hard work in both our rooms. All in all we enjoyed our stay very much! If I had one critique it would be that I wish they served more authentic Dominican food dishes at the resort and served more traditional fruit varieties that you’d find in the Dominican as well as more tropical fruit drinks.
Occidental Punta Cana was a very nice all inclusive resort. We enjoyed the buffets with a variety of dishes. The restaurants were not great but if you didn’t like the restaurant you could always go to the buffets afterwards. The pools were great one of the pools was more of a party atmosphere and the other was more relaxed with less crowds. The beach was within walking distance with plenty of beach chairs. At the moment there is a large problem with seaweed accumulating on the beach but the resort was doing everything they could to clear as much as possible. The room was well maintained and stocked with towels every day. We always left a nice tip for the maids hard work in both our rooms. All in all we enjoyed our stay very much! If I had one critique it would be that I wish they served more authentic Dominican food dishes at the resort and served more traditional fruit varieties that you’d find in the Dominican as well as more tropical fruit drinks.
8
Luis
15 oct. 2025
·
A séjourné 6 nuits
First time visiting the Dominican Republic. Maybe because it was off-season not enough activities at the resort. The dinners at the on site restaurants were good but portions are very small but tasty. Helpful front desk staff. The buffet was excellent for breakfast lunch and dinner. Room air-conditioning was perfect. In my opinion way too much soliciting for timeshares and vendors on the beach were nonstop.
First time visiting the Dominican Republic. Maybe because it was off-season not enough activities at the resort. The dinners at the on site restaurants were good but portions are very small but tasty. Helpful front desk staff. The buffet was excellent for breakfast lunch and dinner. Room air-conditioning was perfect. In my opinion way too much soliciting for timeshares and vendors on the beach were nonstop.
10
sheila
13 mai 2025
·
A séjourné 3 nuits
Me gustó mucho. La playa muy linda. Tiene muchas piscinas. Excelente servicio.
Me gustó mucho. La playa muy linda. Tiene muchas piscinas. Excelente servicio.
8
Suikam
1 déc. 2025
·
A séjourné 4 nuits
Good hotel with a very nice pool area and direct access to the beach. The buffet food was regular but acceptable. The food at the reserved restaurants was a bit better than the buffet but nothing great. Entertainment was very good with many options.
Good hotel with a very nice pool area and direct access to the beach. The buffet food was regular but acceptable. The food at the reserved restaurants was a bit better than the buffet but nothing great. Entertainment was very good with many options.
10
Olga
1 oct. 2025
·
A séjourné 7 nuits
A great hotel for a relaxing stay, spacious grounds, clean coastline. Good, tasty food. Nice rooms. Excellent staff. The only downside is that I wish the alcohol quality was better. I don't recommend drinking tequila; it's pure alcohol. If possible, I'd recommend fixing this issue, and everything would be perfect. Overall, I recommend this hotel; we had a great time!
A great hotel for a relaxing stay, spacious grounds, clean coastline. Good, tasty food. Nice rooms. Excellent staff. The only downside is that I wish the alcohol quality was better. I don't recommend drinking tequila; it's pure alcohol. If possible, I'd recommend fixing this issue, and everything would be perfect. Overall, I recommend this hotel; we had a great time!
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Repas
La qualité de la restauration est inégale : les buffets sont souvent moyens, répétitifs ou tièdes, tandis que les restaurants à la carte et du Royal Level – en particulier la steakhouse – ont tendance à être meilleurs. On retrouve dans les avis des files d'attente, des réservations difficiles à obtenir, des pénuries occasionnelles de boissons et quelques signalements de problèmes de santé.
Avis de voyageur à ce sujet
4
Javier Sánchez
15 juil. 2025
·
A séjourné 5 nuits
La hospedería en general requiere mejoras. Los cuartos presentaron problemas. Deben aumentar las actividades nocturnas. La piscina presentaba suciedad. Del grupo que fuimos 5/9 salimos enfermos.
La hospedería en general requiere mejoras. Los cuartos presentaron problemas. Deben aumentar las actividades nocturnas. La piscina presentaba suciedad. Del grupo que fuimos 5/9 salimos enfermos.
8
charlie
14 oct. 2025
·
A séjourné 4 nuits
The Royal Level was great but the main buffet food was not good at all need better selections.
The Royal Level was great but the main buffet food was not good at all need better selections.
10
Natara Tuane
19 nov. 2025
·
A séjourné 6 nuits
A estrutura e o entretenimento do hotel são simplesmente maravilhosos. Nosso quarto era enorme e impecável. Tivemos um problema com o ar-condicionado e, após algumas tentativas de resolver, acabaram nos trocando para outro quarto exatamente igual. Apesar de os funcionários não serem muito simpáticos, isso não atrapalhou nossa estadia. A comida é excelente, com várias opções de restaurantes que agradam a todos os gostos. Nossa experiência foi maravilhosa e, com certeza, voltaríamos!
A estrutura e o entretenimento do hotel são simplesmente maravilhosos. Nosso quarto era enorme e impecável. Tivemos um problema com o ar-condicionado e, após algumas tentativas de resolver, acabaram nos trocando para outro quarto exatamente igual. Apesar de os funcionários não serem muito simpáticos, isso não atrapalhou nossa estadia. A comida é excelente, com várias opções de restaurantes que agradam a todos os gostos. Nossa experiência foi maravilhosa e, com certeza, voltaríamos!
8
Adriana
26 nov. 2025
·
A séjourné 4 nuits
La comida de los restaurantes es muy buena en los que son con reserva, el bufete ´para los desayunos es muy variado.
La comida de los restaurantes es muy buena en los que son con reserva, el bufete ´para los desayunos es muy variado.
6
Dave
31 oct. 2025
·
A séjourné 5 nuits
The staff was fine, and the room fine. The food was very basic, especially the buffets. The Restaurants food was fine
The staff was fine, and the room fine. The food was very basic, especially the buffets. The Restaurants food was fine
4
Sandra
15 oct. 2025
·
A séjourné 5 nuits
A/C was excellent Property grounds immaculate Food horrible got food poisoning Waiters/waitresses unfriendly, inattentive
A/C was excellent Property grounds immaculate Food horrible got food poisoning Waiters/waitresses unfriendly, inattentive
8
James
15 oct. 2025
·
A séjourné 6 nuits
This place is a solid choice if you are visiting Punta Cana. It's not perfect, but you can tell that the staff are doing their absolute best in most cases. The biggest area of improvement would just be in dining. Food is okay but rarely did it amaze me, and this is the one specific area where staff could improve service. You get a lot of value for what you are paying, and the property is gorgeous! Also booking on Expedia comes with some added perks that aren't disclosed for some reason, so if you are going to book this hotel, this website might be the best place to book it.
This place is a solid choice if you are visiting Punta Cana. It's not perfect, but you can tell that the staff are doing their absolute best in most cases. The biggest area of improvement would just be in dining. Food is okay but rarely did it amaze me, and this is the one specific area where staff could improve service. You get a lot of value for what you are paying, and the property is gorgeous! Also booking on Expedia comes with some added perks that aren't disclosed for some reason, so if you are going to book this hotel, this website might be the best place to book it.
6
Paula
1 nov. 2025
·
A séjourné 6 nuits
The resort it self is beautiful, kept very clean the land scaling is immaculate. The buffet food is ehhh edible but cold , hard to find a hot meal on the buffet line unless you’re getting what’s being cooked on the grill itself. Breakfast was ok. Danish , cereal different breads. And an omlet stations so the eggs are always hot ! We are at the ala cart restaurants at least the food was hot ! They have a pizza snack and a taco snack bar that opens at night both were good ! Room is clean not outdated and the bed was comfy. Hard to find English channels but there are some you Judy gotta hunt for thfm . Pools were nice. A little chilly at first but some days more than others. Shout out to Sophis in the main buffet she was AMAzING , loved her. She always welcomed us with a warm hug. Huge smile and knew exactly what we were drinking ;) Another name worn mentioning is Ricardo he was our concierge representative. He speedily check us in - no wait on a line and made reservations for us at the Alacart restaurants.. whet ever we need he stated when he finished checking us in and he did not disappoint !!!! I wanted wash clothes . Bam they were delivered . My sister needed an iron in her room. Wham arrival quickly !!!! We had a little issue with our room on the 6th day - I text him - he was home -he answered me right away - came right to see us when he arrived at the resort and with in a half an hour had maintenance there to check it out ! With in an hour we had a new ro
The resort it self is beautiful, kept very clean the land scaling is immaculate. The buffet food is ehhh edible but cold , hard to find a hot meal on the buffet line unless you’re getting what’s being cooked on the grill itself. Breakfast was ok. Danish , cereal different breads. And an omlet stations so the eggs are always hot ! We are at the ala cart restaurants at least the food was hot ! They have a pizza snack and a taco snack bar that opens at night both were good ! Room is clean not outdated and the bed was comfy. Hard to find English channels but there are some you Judy gotta hunt for thfm . Pools were nice. A little chilly at first but some days more than others. Shout out to Sophis in the main buffet she was AMAzING , loved her. She always welcomed us with a warm hug. Huge smile and knew exactly what we were drinking ;) Another name worn mentioning is Ricardo he was our concierge representative. He speedily check us in - no wait on a line and made reservations for us at the Alacart restaurants.. whet ever we need he stated when he finished checking us in and he did not disappoint !!!! I wanted wash clothes . Bam they were delivered . My sister needed an iron in her room. Wham arrival quickly !!!! We had a little issue with our room on the 6th day - I text him - he was home -he answered me right away - came right to see us when he arrived at the resort and with in a half an hour had maintenance there to check it out ! With in an hour we had a new ro
8
Breanna
22 nov. 2025
·
A séjourné 6 nuits
The resort was good, food was okay, not amazing. We found a lot of the buffet food was better than the a la carte restaurants. Overall we enjoyed it.
The resort was good, food was okay, not amazing. We found a lot of the buffet food was better than the a la carte restaurants. Overall we enjoyed it.
8
Suikam
1 déc. 2025
·
A séjourné 4 nuits
Good hotel with a very nice pool area and direct access to the beach. The buffet food was regular but acceptable. The food at the reserved restaurants was a bit better than the buffet but nothing great. Entertainment was very good with many options.
Good hotel with a very nice pool area and direct access to the beach. The buffet food was regular but acceptable. The food at the reserved restaurants was a bit better than the buffet but nothing great. Entertainment was very good with many options.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
10
Immacula
6 août 2026
·
A séjourné 1 nuit
Accueil ant et fiable respectable de
Accueil ant et fiable respectable de
10
Ali
25 juin 2026
·
A séjourné 7 nuits
Ras
Ras
8
Esteban
8 mai 2026
·
A séjourné 2 nuits
Si
Si
6
Karla Francis
29 avr. 2026
·
A séjourné 2 nuits
L'hôtel était bien, mais la chambre que j'ai eue présentait quelques défauts.
L'hôtel était bien, mais la chambre que j'ai eue présentait quelques défauts.
8
Laurence
25 janv. 2026
·
A séjourné 8 nuits
Les équipements, le personnel
Les équipements, le personnel
Politiques de l’établissement
Arrivée
Départ
De 15:00 à 00:00
Avant 12:00
Vous avez une question ?
Les réponses instantanées de l'IA sont basées sur les informations de l'hôtel
Vous envisagez cet hôtel pour votre voyage à Bavaro ?
Quel est généralement le tarif des chambres à l'Occidental Punta Cana - All Inclusive à Bávaro ?
Au cours des 60 à 90 prochains jours, le tarif des chambres à l'Occidental Punta Cana - All Inclusive à Bávaro est généralement d'environ 266 $US par nuit pour deux personnes, allant de 255 $US à 505 $US selon les dates et le type de chambre.
Quel est le meilleur moment pour visiter l'Occidental Punta Cana - All Inclusive pour éviter l'affluence ?
Mars est le mois le plus fréquenté à l'Occidental Punta Cana - All Inclusive à Bávaro, tandis que septembre est le plus calme ; attendez-vous à beaucoup moins de voyageurs et à une plus grande disponibilité en septembre par rapport à mars, qui est en haute saison.
Quel mois offre les tarifs les plus bas à l'Occidental Punta Cana - All Inclusive ?
Septembre est le mois le moins cher pour séjourner à l'Occidental Punta Cana - All Inclusive à Bávaro, avec un prix moyen de 330 $US par nuit ; février est le mois le plus cher, avec un prix moyen de 1 080 $US.
Comment les prix de l'Occidental Punta Cana - All Inclusive se comparent-ils à ceux des autres hôtels à Bávaro ?
L'Occidental Punta Cana - All Inclusive à Bávaro est moins cher que 3 des 17 hôtels comparables à proximité, avec une médiane typique de 540 $US par nuit contre environ 385 $US pour les hôtels similaires.
Comment le prix par nuit à Occidental Punta Cana - All Inclusive, à Bavaro se situe-t-il par rapport aux dernières semaines ?
Le prix actuel de Occidental Punta Cana - All Inclusive, à Bavaro est de 189 $US par nuit pour 2 voyageurs, ce qui est bas pour cet hôtel : environ 15 % de moins que sa moyenne de 229 $US enregistrée au cours des 60 derniers jours. La plupart des nuits pendant cette période se situaient entre 158 $US et 2 149 $US.
Prix pour les dates à venir
octobre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
novembre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
Moins cher
Plus cher
Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.
Prix en USD pour 2 voyageurs, mis à jour quotidiennement.
- 2026-10-07: 201.5599448754883USD
- 2026-10-08: 201.5599448754883USD
- 2026-10-09: 597.8236800000001USD
- 2026-10-10: 640.36544USD
- 2026-10-11: 201.5599448754883USD
- 2026-10-12: 175.10006166015626USD
- 2026-10-13: 175.10006166015626USD
- 2026-10-14: 175.10006166015626USD
- 2026-10-15: 176.35798423339844USD
- 2026-10-16: 643.6749390039063USD
- 2026-10-17: 809.3682037988282USD
- 2026-10-18: 176.35455064697265USD
- 2026-10-19: 176.35798423339844USD
- 2026-10-20: 176.35455064697265USD
- 2026-10-21: 176.35798423339844USD
- 2026-10-22: 176.35798423339844USD
- 2026-10-23: 945.412227734375USD
- 2026-10-24: 809.3682037988282USD
- 2026-10-25: 176.35798423339844USD
- 2026-10-26: 176.35789882080078USD
- 2026-10-27: 176.35455064697265USD
- 2026-10-28: 176.35798423339844USD
- 2026-10-29: 176.35798423339844USD
- 2026-10-30: 643.6749390039063USD
- 2026-10-31: 809.3682037988282USD
- 2026-11-01: 191.3055304736328USD
- 2026-11-02: 191.3055304736328USD
- 2026-11-03: 191.3055304736328USD
- 2026-11-04: 191.30597461914064USD
- 2026-11-05: 191.3055304736328USD
- 2026-11-06: NO DATA
- 2026-11-07: NO DATA
- 2026-11-08: 388.35703971191407USD
- 2026-11-09: 191.3055304736328USD
- 2026-11-10: 191.3055304736328USD
- 2026-11-11: 191.3055304736328USD
- 2026-11-12: 191.29782625732423USD
- 2026-11-13: NO DATA
- 2026-11-14: 509.38160000000005USD
- 2026-11-15: 426.53712USD
- 2026-11-16: 191.306435847168USD
- 2026-11-17: 191.30486425537111USD
- 2026-11-18: 191.3055304736328USD
- 2026-11-19: 191.29888537353517USD
- 2026-11-20: NO DATA
- 2026-11-21: 610.4773855175781USD
- 2026-11-22: 515.92270171875USD
- 2026-11-23: 515.92270171875USD
- 2026-11-24: 515.92270171875USD
- 2026-11-25: 515.92270171875USD
- 2026-11-26: 515.92270171875USD
- 2026-11-27: 515.2207468261719USD
- 2026-11-28: 341.14071657226566USD
- 2026-11-29: 199.3386194482422USD
- 2026-11-30: 199.3386194482422USD
- 2026-12-01: 199.3386194482422USD
- 2026-12-02: 199.3417284667969USD
- 2026-12-03: 199.3386194482422USD
- 2026-12-04: NO DATA
- 2026-12-05: NO DATA
- 2026-12-06: 199.3386194482422USD
- 2026-12-07: 199.3417284667969USD
Check-in time starts at15:00Check-in time ends at12:00Check-out time ends at12:00
L’enregistrement doit être effectué par une personne âgée d’au moins 18 ans.
Age Requirements
Minimum age to check in is 18 years old
Pets
Service animals not allowed;Pets not allowed;
Front Desk Services
Contactless check-in and contactless check-out are available; Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Identification
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges;
Children And Extra Bed Policy
Extra-person charges may apply and vary depending on property policy; This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room; No cribs (infant beds) available
Dining
Grab a bite to eat at the El Alcázar, a restaurant where you can take in the pool view, or stay in and take advantage of room service. Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 10 bars/lounges. A complimentary buffet breakfast is served daily from 6:30 AM to 10:30 AM.
Équipements populaires
Parking
Navette aéroport
Restaurant
Piscine
Centre d'affaires
Service en chambre
Général
Service en chambre
Restaurant
Chambres non-fumeurs
Sauna
Jacuzzi/Bain à remous
Salon de bronzage
Spa et centre de bien-être
Salon de coiffure/Beauté
Soins corporels
Soins pour le visage
Club pour enfants
Bar de la piscine
Déjeuners à emporter
Chambre familiale
Beach Sun Loungers
Snack Bar/Deli
Services
Centre d'affaires
Organisation d'excursions
Baby-sitting/Services pour enfants
Ménage
Salle de banquet
Service de change
Coffre-fort
Distributeur automatique de billets
Consigne à bagage
Zone fumeurs
Formalités d'arrivée/Départ express
Laverie
24-Hour Front Desk
Concierge Services
Activités
Piscine
Courts de tennis
Plage privée
Casino
Jardin
Parcours de golf (à proximité)
Plage (à proximité)
Plongée
Planche à voile
Billard
Aire de jeux
Piscine extérieure
Musique live
Evening Entertainment
Mobilier d'extérieur
Pool (Seasonal Outdoor)
Tennis de table
Terrasse
Fitness Center (nearby)
Parking
Parking
Navette aéroport
Parking gratuit
Parking Onsite
Connexion Internet
Wi-fi gratuit