Name: Holiday Inn Queenstown Frankton Road by IHG
Address: 594 Frankton Road, Queenstown, Región de Otago, NZ
Price range: 120 US$–306 US$ per night
Rating: 8.25

Opiniones de los huéspedes

En el Holiday Inn Queenstown Frankton Road by IHG, los viajeros elogian las hermosas vistas al lago, el personal amable y los buenos desayunos, al tiempo que señalan habitaciones anticuadas y, a menudo, pequeñas, aparcamiento de pago que a veces es complicado, limpieza irregular y una ubicación a las afueras que muchos alcanzan en autobús.

Las instalaciones incluyen un pequeño gimnasio y spa o jacuzzis, y algunos huéspedes encontraron las zonas de bienestar anticuadas o de difícil acceso. Varias reseñas mencionan ruido procedente de la carretera o de las unidades de calefacción y cortes ocasionales de Wi-Fi. Es ideal para viajeros que priorizan la funcionalidad por encima del lujo.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

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Instalaciones

El aparcamiento de pago es habitual y puede ser limitado o incómodo; el gimnasio es pequeño y algunos equipos no funcionan según los informes. Hay un spa o jacuzzis y una sauna disponibles, aunque algunos huéspedes las encontraron anticuadas o lejos de las habitaciones.

Reseñas de huéspedes relacionadas

6

Kylie

1 oct 2025

·

Se alojó 2 noches

Good stay overall if your going to charge for parking though need parks actually available better gym equipment or make the gym bigger some of the gym equipment wasn’t going and the bathroom vanity was broken the meal and restaurant were lovely though couldn’t fault that

10

Neha

30 jul 2024

·

Se alojó 3 noches

Spa was great and location

8

Susanne

4 abr 2025

·

Se alojó 2 noches

We enjoyed the breakfasts and the gym (although small).

8

George

11 abr 2025

·

Se alojó 1 noche

A very nice property with very effective and efficient staff. Parking is somewhat quirky. Howevrr, overall a very nice property.

4

Jael

11 ene 2025

·

Se alojó 3 noches

No free parking for customers. It's expensive

8

Vijay

12 ene 2025

·

Se alojó 2 noches

Parking was a night mare. It is additional $20/night..all internal roads are narrow and sloped and curvy. Breakfast options were plenty and they changed the some items the next day. Rooms are near but small. My main issue was power outlets was only available on one side of the beds. No way to connect to a power outlet if you are on the other queen bed. It have been better if the outlets are in the middle.

10

Shaghayegh

15 jul 2025

·

Se alojó 2 noches

The place is nice and clean. Staffs are fantastic. Nice 45minutes walk by the lake to Queenstown. You need to pay for hotel parking however we managed free street parking. Only downside was that the spa was very far to our room, it is winter, we opted to not walk to the spa even though we booked the place for the spa.

10

Michael

20 ene 2025

·

Se alojó 1 noche

Hotel is a bit dated, but it had air conditioning and the bed was comfy. It had hot tubs as well that we didn’t use. It’s close to downtown Queenstown, but not really walkable.

10

Laurence

13 nov 2023

·

Se alojó 3 noches

Great view of the mountains and lake. Liked the sauna. Good breakfast. Convenient parking.

6

Wayne

8 may 2024

·

Se alojó 1 noche

It was appalling having to pay extra for the car park. The car park cost is not on hotels .com or Booking .com. Which is where the bookings are done........Disgusting rip off!!!!!!

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Limpieza

Muchos huéspedes encontraron las habitaciones impecables o muy limpias, pero varios informaron de deficiencias como bañeras sucias, moho, polvo y limpieza inconsistente de los baños.

Reseñas de huéspedes relacionadas

6

Precious

12 may 2025

·

Se alojó 2 noches

It was on a busy road and the room wasn’t as clean as we’d like. Wasn’t a fan of this particular area.

8

Ro Sainimere

11 nov 2025

·

Se alojó 2 noches

Room was spotless

8

Donna

18 nov 2025

·

Se alojó 1 noche

The room was spotless and both the reception and restaurant staff were attentive and helpful and very welcoming. The room had a great view with a balcony.

6

Orsolya

8 ene 2023

·

Se alojó 3 noches

The hotel has a great view of the lake. Unfortunately, the view doesn’t make up for the dirty bath tub we had in our room. It wasn’t just stray hair that’s easy to miss, it was stuck on grime that needs to be scrubbed. I scrubbed the bottom of the tub with a towel before standing in it, but it took me a minute without proper tools. I understand that staff shortage is an issue, but this is dirt that has been consistently missed, not from the previous guest.

4

Chiu Shu

17 oct 2025

·

Se alojó 4 noches

Cleaning not ok

6

A P

25 feb 2024

·

Se alojó 2 noches

For the premium price, this was a shocker. Will never be back. And would seek out at least a partial refund. Cleanliness and condition was that of a backpacker hostel, but with a $400/night price tag. Dust and dead bugs on every flat surface. Mold and holes in the corners of the room. Toothpaste spatter on the bathroom mirror. Live bugs and spiders in the bathroom. Paint peeling off the ceiling. The pizza ordered from the “Italian restaurant” on-site was probably the worst pizza I’ve ever had. Only ate it because the hotel is too far to get anywhere else without a car, and I was hungry. A frozen pizza from the supermarket would’ve been better… I will say that the staff at the front desk when I checked in was extremely helpful and friendly.

10

Cemile

3 jun 2024

·

Se alojó 3 noches

The location is wonderful because you wake up to peaceful lake views and mountains right outside your window. The rooms are spotlessly clean. It's super easy to jump into town on the local bus right outside the hotel or go to other destinations. Personally, I liked it better than staying right in the center. It was much more enjoyable and vacation-like. You got the best of both worlds and a hot tub.

10

Debra

28 nov 2025

·

Se alojó 2 noches

Everything was clean.

2

Dawson

6 ene 2025

·

Se alojó 2 noches

Very disappointed in our stay here. Our room had clear signs of damage with damaged wall linings, the bathroom ceiling was covered in mould as the fan did not work and it did not have opening windows. This meant hot warm air from the shower had nowhere else to go except for the room we were staying in. Aside from the mouldy ceiling and health risk. The shower head was also damaged and had leaked - the hotels fix was a bit of tape which did not work. Be careful as they charge a $200 security deposit upon checking in so if you’re worried - take photos!

10

Shaghayegh

15 jul 2025

·

Se alojó 2 noches

The place is nice and clean. Staffs are fantastic. Nice 45minutes walk by the lake to Queenstown. You need to pay for hotel parking however we managed free street parking. Only downside was that the spa was very far to our room, it is winter, we opted to not walk to the spa even though we booked the place for the spa.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Habitaciones

Las habitaciones suelen ser pequeñas y algo anticuadas, con vistas al lago en algunas de ellas. Algunos informan de ruido procedente de la carretera o de las unidades de calefacción y cortes ocasionales de Wi-Fi; la ubicación de los enchufes puede ser inconveniente.

Reseñas de huéspedes relacionadas

6

Precious

12 may 2025

·

Se alojó 2 noches

It was on a busy road and the room wasn’t as clean as we’d like. Wasn’t a fan of this particular area.

4

Janice

26 mar 2024

·

Se alojó 1 noche

We booked a king size room with lake views, and upon check in were told we were being ‘upgraded’ to a premium room with two double beds 🙄 I requested the room I originally booked with a queen bed, and was then told their was ‘maintenance’ happening. The only other option was a room with a double bed and a single bed, so basically we had no choice but the room they gave us. No apology given, or discount, they just continued to act like this was an ‘upgrade’. Conditions were to be expected based on the price point. Older motel in need of renovations. Overall displeased with the experience and would not recommend to others.

10

Dorothy

6 jul 2024

·

Se alojó 1 noche

Rooms a little dated however view was incredible and staff amazing

6

Samantha

2 jun 2024

·

Se alojó 1 noche

View was great, room was clean. Reception were lovely. Unfortunately room next door was quite loud and heat pump was very noisy.

6

Graham

13 dic 2025

·

Se alojó 2 noches

Room is bit tired. Small for 3 persons. Breakfast not great in terms of quality, taste and varieties. Not a 4 stars hotel standard. Staff are friendly. Location not closed to amenities but lake view was good.

6

Anand

5 jul 2024

·

Se alojó 3 noches

The only issues I had was wifi was not upgraded it kept cutting off if you are look for wifi speed more then 20 mbps this is not your place

8

Vijay

12 ene 2025

·

Se alojó 2 noches

Parking was a night mare. It is additional $20/night..all internal roads are narrow and sloped and curvy. Breakfast options were plenty and they changed the some items the next day. Rooms are near but small. My main issue was power outlets was only available on one side of the beds. No way to connect to a power outlet if you are on the other queen bed. It have been better if the outlets are in the middle.

10

Anthony

14 mar 2025

·

Se alojó 3 noches

Staff were exceptionally friendly and helpful, even helped put our luggage in our car. Room is about due for a bit of painting and patching of dings in walls and bath

10

Michael

20 ene 2025

·

Se alojó 1 noche

Hotel is a bit dated, but it had air conditioning and the bed was comfy. It had hot tubs as well that we didn’t use. It’s close to downtown Queenstown, but not really walkable.

8

Anthony

11 abr 2023

·

Se alojó 5 noches

Likes everything except the size of the rooms.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Servicio

El personal es ampliamente descrito como amable, servicial y complaciente. Sin embargo, algunos huéspedes señalaron malentendidos en el restaurante, disputas sobre facturas o aparcamiento y problemas ocasionales con el check-in.

Reseñas de huéspedes relacionadas

8

Donna

18 nov 2025

·

Se alojó 1 noche

The room was spotless and both the reception and restaurant staff were attentive and helpful and very welcoming. The room had a great view with a balcony.

4

Anupam

28 oct 2024

·

This is a decent and quiet property. The overall property conditions and facilities are quite good, although our stay was clouded by some poor service/communication which we faced during our two nights stay at the Holiday Inn - Frankton Road Queenstown. We were advised by the receptionist / duty manager (around 3 pm) that the restaurant would be open for dinner up until 9 pm. Considering our lunch was quite decent, we opted to have our dinner as well as other meals at the hotel (restaurant). However when we arrived for dinner at approx 8 pm and were asked to take a seat, another member of the staff advised us that the last dinner service ended at 8pm and they could not serve us anymore as they were too busy serving a group. While we understand and appreciate a hotel should look after its bigger clienteles. we did not expect such poor communication from a chain hotel. At the very least, one of the staff could have informed us, given we were advised only couple hours earlier that dinner would be served until 9 pm. A clear example of the right not knowing what the left hand is doing! My partner and I left the restaurant with a bad taste, given we were initially allowed to enter and sit at the restaurant. As a newly wedded couple from Australia, I will not be returning or recommending this hotel to anyone.

10

Udara

2 mar 2024

·

Se alojó 3 noches

The check in process is fast and smooth. The staff is really helpful and kind. The property is clean.

10

Geo

12 jul 2025

·

Se alojó 1 noche

Excellent Stay..Friendly Staff

4

Christelle

23 oct 2023

·

Se alojó 3 noches

Upon arrival, we were advised that the card machine does not work for eftpos/debit payment and that we can only make our payment via paywave. This was annoying as it means we were forced to pay the surcharge. Rajesh, who was on the front desk then tried to charge bond separately as well which then meant we would have had another $15 surcharge taken from us. I then respectfully called him out and said " what are you doing, i am not making the payment twice" and he immediately knew that what he was doing was not okay. Rajesh then said we don't have to pay the bond and that is fine. We were happy with that, we also VERY CLEARLY advised that we will not be using the property carpark of $20 per night. Upon checkout we were charged for every night that we stayed saying we used the parking which we definitely did not. This is clearly just the workers trying to rip us off and it was very obvious from the start that this is whats happening. As soon as we said we didn't park there they were like :"oh oh oh and removed it acting stupid. I wonder how many foreigners are being ripped off here ! Its also pathetic that i called twice before check in to advise this was a very special occasion for us and that we would like to be suited in a room with a bit more privacy (the one with the balcony). we were promised that the staff would accommodate our request. Rajesh then told me there were no notes on my file for the room request which is untrue. Disgraceful customer service we won't be back !

10

Karan

13 abr 2023

·

Se alojó 3 noches

The staff is super nice and extremely accommodating. Lakshay in restaurant is a star and so are Angel, Sahil and Sagar at reception. Special thanks to the General Manager (Akhlesh) who looks after the operations closely enough ensuring a great stay for all guests.

10

Matthew

28 feb 2024

·

Se alojó 3 noches

The views from our room are perhaps the most beautiful and majestic in my stays in hotels around the USA and several other international destinations. Service was top notch and the staff was very friendly. Great stay.

10

Anthony

14 mar 2025

·

Se alojó 3 noches

Staff were exceptionally friendly and helpful, even helped put our luggage in our car. Room is about due for a bit of painting and patching of dings in walls and bath

6

Françoise

19 may 2024

·

Se alojó 1 noche

Arrivée vers 20h par vol aerien, une premier chambre nous a été attribuée, mais elle etait déja occupée, puis une seconde qui navait pas etais pas chauffée,il faisait zero degrés dehors et pas beaucoup plus dans la chambre... nous avons dormi dans un frigo...

10

Primrose

4 nov 2025

·

Se alojó 3 noches

Amazing service!

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Ubicación

Entre el aeropuerto y el centro de la ciudad en Frankton Road: no está en el centro, pero está bien comunicado con autobuses frecuentes y se puede llegar caminando al centro en unos 45–50 minutos. A algunos les gustó el entorno junto al lago; a otros no les gustó la concurrida carretera.

Reseñas de huéspedes relacionadas

6

Precious

12 may 2025

·

Se alojó 2 noches

It was on a busy road and the room wasn’t as clean as we’d like. Wasn’t a fan of this particular area.

6

Marilyn

3 nov 2025

·

Se alojó 1 noche

need transport to go anywhere?

10

Samantha

12 mar 2025

·

Se alojó 1 noche

Really convenient for the airport. All car parking spaces were full but we had no problem parking in the public car park across the road. Lots of dinning options around the hotel. Very good breakfast at the hotel

8

Douglas

11 ene 2025

·

This hotel is a bit expensive. You pay for the great views from most rooms and from the hotel restaurant. Good breakfast or dinner if you choose to pay extra. Location is on the road out of town, so you may need to take bus or taxi to visit downtown where all the restaurants are. I walked downtown from the hotel a few times, which is a lovely stroll on a path beside the lake, but takes about 50 minutes or longer. Bus tours will pick you up at the nearby bus stop on their way, but you need to arrange ahead of time.

10

Reda

1 ago 2024

·

Se alojó 3 noches

This was very clean, friendly and tidy accomodation to stay in. Modern bathroom, but no fan or ventilation to let out air/steam. The staff are super friendly and helpful. Only a few mins drive to Queenstown town centre. Not walking friendly. Would definately stay again!

10

kate

21 ago 2023

·

Se alojó 7 noches

Lovely reception & dining area with great view. Good bus connections for town/ski fields.

8

Sabine

21 ene 2025

·

Se alojó 2 noches

Nära flygplatsen och bekvämt med bil. Bussar går frekvent från hotellet också, till både flygplats och centrum. Fint och lungt läge, men dyrt för det man får (vilket är fallet i Queenstown i stort).

10

Shaghayegh

15 jul 2025

·

Se alojó 2 noches

The place is nice and clean. Staffs are fantastic. Nice 45minutes walk by the lake to Queenstown. You need to pay for hotel parking however we managed free street parking. Only downside was that the spa was very far to our room, it is winter, we opted to not walk to the spa even though we booked the place for the spa.

10

Grace

19 ago 2024

·

Se alojó 1 noche

Comfortable for an overnight stay. Location is not convenient if you want to go to town.

10

Michael

20 ene 2025

·

Se alojó 1 noche

Hotel is a bit dated, but it had air conditioning and the bed was comfy. It had hot tubs as well that we didn’t use. It’s close to downtown Queenstown, but not really walkable.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Comida

El desayuno es elogiado con frecuencia por su calidad y variedad, y el restaurante italiano del establecimiento recibió elogios. A algunos huéspedes no les gustaron ciertos platos e informaron de opciones limitadas en el bar y de problemas de comunicación en las horas de la cena.

Reseñas de huéspedes relacionadas

8

Gerald

20 feb 2023

·

Se alojó 2 noches

It was ok but no real character! Staff were friendly and helpful. Good breakfast! Limited bar !

8

Sean

21 ago 2024

·

Se alojó 1 noche

The resturaunt was excellent. Amazing Italian food Best ive had

10

Samantha

12 mar 2025

·

Se alojó 1 noche

Really convenient for the airport. All car parking spaces were full but we had no problem parking in the public car park across the road. Lots of dinning options around the hotel. Very good breakfast at the hotel

4

Anupam

28 oct 2024

·

This is a decent and quiet property. The overall property conditions and facilities are quite good, although our stay was clouded by some poor service/communication which we faced during our two nights stay at the Holiday Inn - Frankton Road Queenstown. We were advised by the receptionist / duty manager (around 3 pm) that the restaurant would be open for dinner up until 9 pm. Considering our lunch was quite decent, we opted to have our dinner as well as other meals at the hotel (restaurant). However when we arrived for dinner at approx 8 pm and were asked to take a seat, another member of the staff advised us that the last dinner service ended at 8pm and they could not serve us anymore as they were too busy serving a group. While we understand and appreciate a hotel should look after its bigger clienteles. we did not expect such poor communication from a chain hotel. At the very least, one of the staff could have informed us, given we were advised only couple hours earlier that dinner would be served until 9 pm. A clear example of the right not knowing what the left hand is doing! My partner and I left the restaurant with a bad taste, given we were initially allowed to enter and sit at the restaurant. As a newly wedded couple from Australia, I will not be returning or recommending this hotel to anyone.

8

Susanne

4 abr 2025

·

Se alojó 2 noches

We enjoyed the breakfasts and the gym (although small).

10

Robyn

20 jun 2024

·

Se alojó 7 noches

I enjoyed my stay here. Great location. Breakfast was varied & plentiful. Room was clean & bed comfy

6

A P

25 feb 2024

·

Se alojó 2 noches

For the premium price, this was a shocker. Will never be back. And would seek out at least a partial refund. Cleanliness and condition was that of a backpacker hostel, but with a $400/night price tag. Dust and dead bugs on every flat surface. Mold and holes in the corners of the room. Toothpaste spatter on the bathroom mirror. Live bugs and spiders in the bathroom. Paint peeling off the ceiling. The pizza ordered from the “Italian restaurant” on-site was probably the worst pizza I’ve ever had. Only ate it because the hotel is too far to get anywhere else without a car, and I was hungry. A frozen pizza from the supermarket would’ve been better… I will say that the staff at the front desk when I checked in was extremely helpful and friendly.

10

Sunita

20 abr 2023

·

Se alojó 2 noches

Nice view of the lake. Very clean and tidy rooms comfortable bed. Only problem was we had to wait for breakfast some dishes were not ready or refilled on time. And yes you have to pay $20 for parking per night which i feel was expensive beside that we had a lovely stay.

10

J

13 feb 2024

·

Se alojó 3 noches

I spent 3 nights in a standard room. There was a comfortable bed, AC and small fridge and microwave. It is across from a bus stop with a bus every 15 mins. The hotel has ample parking. Breakfast was very good both hot and cold with lovely view of lakes and mountains. The rooms are in two storey blocks, some with balcony but not all with lake view.

10

Karenjeet

21 abr 2024

·

Se alojó 5 noches

Stayed for five nights during our honeymoon. Although this hotel is Frankton, we found it to be a great spot in between town and the airport, which a bus stop right outside. Room was spacious and clean, with all amenities. Staff were helpful on check-in and with any questions we had. Surprise delight was the Grazie restaurant in the hotel - some of the best lamb I’ve ever had!

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Resumen generado por IA en función de reseñas recientes de los huéspedes.

Mes	Precio medio
enero	203 US$
febrero	258 US$
marzo	208 US$
abril	175 US$
mayo	120 US$
junio	102 US$
julio	163 US$
agosto	159 US$
septiembre	139 US$
octubre	146 US$
noviembre	192 US$
diciembre	213 US$

DO	LU	MA	MI	JU	VI	SA
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21 $146	22 $142	23 $151	24 $126
25 $120	26 $120	27 $128	28 $128	29	30 $141	31 $136

DO	LU	MA	MI	JU	VI	SA
1 $189	2 $181	3 $184	4 $183	5 $218	6 $188	7 $182
8 $182	9 $188	10 $180	11 $290	12 $193	13 $303	14 $303
15 $201	16 $212	17 $209	18 $226	19 $306	20 $242	21 $304
22 $242	23 $290	24 $191	25 $251	26 $250	27 $226	28 $201
29 $242	30 $203

Holiday Inn Queenstown Frankton Road by IHG

Precios para Holiday Inn Queenstown Frankton Road by IHG

Precios medios mensuales

Acerca de esta propiedad

Ubicación

Opciones de habitación

Habitación estándar, varias camas, vistas al lago

Habitación Premium, 2 camas dobles, vistas al lago

Habitación estándar, 1 cama de matrimonio grande, vistas al lago

Habitación Premium, varias camas, vistas al lago

Habitación estándar

Habitación estándar, 1 cama de matrimonio

Habitación estándar, 2 camas individuales

Reseñas de los huéspedes sobre Holiday Inn Queenstown Frankton Road by IHG

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Opiniones de los huéspedes

Política del establecimiento

Instrucciones para la entrada

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