Is parking available at the property?

Self parking is available on-site for a fee of EUR 24 per night. Reservations are not required.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available daily for a fee, approximately EUR 13 to 32 per person. Serving hours are not specified.

Does the property allow pets?

Pets are allowed at the property with a fee of EUR 35 per pet, per night. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 15:00, and check-out is until 12:00. Early or late check-in/check-out may be available upon request, but additional charges may apply.

Where is the property located in relation to key landmarks?

The hotel is located in the heart of Salamanca, just steps from Las Duenas Convent and San Esteban Convent. It is 0.1 mi from New Cathedral of Salamanca and Cueva de Salamanca.

What are the policies for guests staying with children?

Children are allowed at the property. The minimum age for children to stay for free is not specified.

What are the policies regarding extra beds and cribs?

Rollaway beds are available for a fee of EUR 40 per night. Advance request or confirmation is required for rollaway beds.

NH Collection Salamanca Palacio de Castellanos

Average nightly price at NH Collection Salamanca Palacio de Castellanos by month, last 12 months (USD)
Month	Average price
January	$114
February	$128
March	$135
April	$160
May	$177
June	$161
July	$136
August	$146
September	$173
October	$168
November	$150
December	$138

What guests think

At NH Collection Salamanca Palacio de Castellanos, travellers highlight a beautiful historic building in a superb, walkable location by the cathedrals, paired with friendly, professional staff and generally comfortable rooms, creating an appealing base for exploring Salamanca’s old town.

Many reviews praise varied, good-quality breakfasts and memorable views of the cathedrals from some rooms. Common frustrations include weak or seasonally disabled air conditioning, limited on-site parking that can be hard to access, and multiple stairs that challenge guests with mobility needs. Some guests also report occasional noise or bathroom quirks such as slippery floors or slow drainage. Expect a characterful, central stay with comfort, convenience and a few practical trade-offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Historic property with valet help and on-site or nearby parking, but spaces are limited and access by car can be tricky or costly. Multiple guests note many stairs and few lifts; bar/terrace and dog-friendly amenities are mentioned.

Related guest reviews

10

Julie

Sep 30, 2024

·

Stayed 2 nights

Fabulous hotel ideal for exploring the old city of Salamanca. Great valet parking.

10

Mari Jose

Nov 13, 2024

·

Stayed 1 night

Magnifica. Salvo un pero… totalmente inaccesible. La entrada tiene una empinada escalera que-gracias a la amabilidad de todo el mundo- no tuve que subir con la maleta. Pero si eres una mujer mayor como yo… y al desayuno solo puede accederse -otra vez- por escaleras empinadas. Seguro que la pagina web lo advierte, pero yo la verdad es que no lo leí.

Translate

10

Stephen

Jun 20, 2024

·

Stayed 1 night

Lovely hotel right in the middle of the ancient heart of Salamanca. The building itself is an historic building which has been repurposed tastefully as a hotel. The front of house staff are very friendly and helpful. One very small note of caution. The hotel's car park is very small and they don't take advance bookings. If you arrive significantly after check-in time it's unlikely you'll be able to park on-site. However, there serm to be other parking options relatively close by so really not a big problem.

8

Ana

Dec 16, 2022

·

Stayed 19,341 nights

I liked that it was near the important landmarks and there were good restaurants nearby. The staff was very nice, and they have special amenities for dogs. We took our teacup yorkie. I did not like the small restaurant they had.

10

Anita

Nov 7, 2024

·

Stayed 1 night

What a great hotel, and fabulously beautiful city. The staff were courteous and very accommodating, room was nice, and they took care of our pup!!

10

Adam

Mar 11, 2023

·

Stayed 2 nights

Beautiful building in excellent location. Staff were great. Access might be a bit of a problem, few lifts and lots of stairs.

10

Tony

Dec 3, 2023

·

Stayed 1 night

First class hotel, great staff but parking is a nightmare!

10

LILIA

Sep 9, 2022

·

Stayed 1 night

Hotel muito bom, com uma super localização e instalações lindas! Garagem no hotel, funcionário para seu carro para você! Amamos o hotel! Não poderia ter feito uma melhor escolha!

Translate

10

William

Apr 25, 2025

·

Stayed 3 nights

The hotel is beautiful and the location is excellent. It is relatively easy to access, and the parking is very convenient downstairs from the lobby level. Everything had been thought of. There was cold water available in the lobby. The reception staff noted (from my passport) that my birthday would occur during our stay and remembered to wish me a happy birthday on the day! There were glasses in the bedroom and also the bathroom. There were plenty of electrical outlets, and the wifi was easy. The view from the front room with balcony could not be beat, looking directly on the convent church. In short we were delighted with our 3-day stay in every way.

10

Howard

Jan 31, 2024

·

Stayed 4 nights

This is a lovely hotel. The front entrance however is not handicap accessible so be advised (there may be an entrance in the rear which is handicap accessible so I would check). The parking is in the rear of the hotel and a staff member parks your car--very, very nice.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Reviews consistently describe rooms and common areas as clean and well kept. A few mention dated elements, but overall hygiene feels solid.

Related guest reviews

10

Pascale

Nov 1, 2024

·

Stayed 1 night

Das Hotel ist zentral und damit sehr gut gelegen. Das Zimmer war sauber und komfortabel. Gewohnt sehr guter, verlässlicher NH-Standard.

Translate

10

Isabel

Jan 7, 2024

·

Stayed 1 night

NH is impecably clean, comfortable and great location, it could be a 5 star hotel.

10

Thomas

Sep 15, 2025

·

Stayed 2 nights

Great location, quiet, well maintained property with a very good staff. Room was clean, comfortable and spacious.

10

Richard

Feb 25, 2025

·

Stayed 2 nights

Fantastic hotel and location! Everything is within walking distance. Rooms were clean and the bed very comfortable!

10

Marlene

Feb 17, 2025

·

Stayed 2 nights

Limpio, super buena ubicación

Translate

8

Berenice

Nov 30, 2024

·

Stayed 1 night

Stayed one night, it was great. Beds comfy, clean and spacious room. Washroom could use a better ventilation system. Staff at front desk was super friendly and helpful

10

Bethami

Apr 21, 2025

·

Stayed 3 nights

Very attractive, comfortable, well-located and friendly hotel, great for exploring Salamanca. Our room had a lovely view, and it was easy to walk all over, then return to relax in a clean, modern room. Nothing was lacking, down to bottles of water for the road when we left.

10

Albert

Jan 13, 2025

·

Stayed 1 night

Clean. Polite.

10

Patricia

Sep 22, 2025

·

Stayed 2 nights

The location was great, the staff were very kind and efficient, everything was sparkling clean, and it was a pleasure staying at the Salamanca Palacio de Castelllanos.

10

Maria H P

Jun 1, 2025

·

Stayed 4 nights

Hotel limpo, confortável e bem localizado. Equipe excelente e café da manhã ótimo.

Translate

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are often spacious and comfortable, with some offering standout cathedral views. Recurrent drawbacks include weak or seasonally disabled air conditioning and occasional noise; a few guests noted slippery shower floors or slow drainage.

Related guest reviews

10

JOSE

Jul 18, 2024

·

Stayed 2 nights

EXCELENTE PROPIEDAD MUY BIEN UBICADA, ELEGANTE. LO UNICO ES QUE NO SERVIA EL AIRE ACONDICIONADO EN LAS HABITACIONES

Translate

10

Manuel

May 25, 2024

·

Stayed 1 night

Very nice hotel! I had the best view you can imagine from my room window -- none other than the Cathedral of Salamanca in all its splendor. This hotel is located at the heart of the historic downtown. Most places of interest and restaurants are within walking distance. I could not think of a better place to stay.

8

Valerie

Feb 26, 2024

·

Stayed 1 night

A beautiful building in a stunning location. Our room faced the convent and the view was wonderful. The room was large, well appointed and the bed comfortable. The breakfast buffet was good but sadly the tea and coffee arrangements weren’t that easy with him t water in a jug to make tea. Parking was expensive.

10

Mark

May 12, 2024

·

Stayed 2 nights

Renovated historic building. Nice size room and large, modern bathroom. Excellent breakfast. Friendly, efficient staff. Was a bit warm in room and could not adjust thermostat below 18 C; however, opening window to let in cool air solved issue (somewhat noisy at times). With window closed, no street noise).

8

Yuk Hung Vickie

May 17, 2025

·

Stayed 2 nights

The hotel was located inside a castle, generally clean and tidy. The room was good enough for two people, though not very spacious. One thing which sounded odd to me was that there was no air conditioning in the room. The staff said the weather was not too hot, so the air conditioning system was shut down. We had to open the window for ventilation and occasionally it was a bit noisy. Overall, an above average hotel with good service.

8

Craig

Aug 10, 2025

·

Stayed 2 nights

Hotel was nice with a great location but they hit my nerve with a HUGE pet peeve of mine. When we showered the first day there the tub filled with water and would not drain to keep up with the shower water. This is disgusting but furthermore made the shower into and ice skating rink, we were sliding all over the shower and were lucky not to fall. I would let this pass if they fixed after being told of the problem after night one, but they did nothing and we had the same problem for the rest of our stay.

10

Daniel

Jun 29, 2023

·

Stayed 3 nights

Ficamos em um quarto com vista para o Convento de San Esteban que foi excelente. Hospedagem excelente no geral, localização perfeita também. Faria apenas um comentário negativo: as portas de todos os quartos são de madeira e não têm um fechamento suave se você está saindo do quarto. Então, durante toda a manhã ouve-se barulhos bem altos de portas batendo, o que é bem desconfortável. Seria muito melhor se o hotel arrumasse todos as postas para que tenham um melhor fechamento por fora.

Translate

8

Raul

May 7, 2025

·

Stayed 2 nights

The property is nice. Roma are confortable with good amenities. The reception staff was nice during our registration/check in. The first night there were having lots of noices after 10:00 PM

10

JoAnn

Feb 17, 2023

·

Stayed 2 nights

Amazing location within walking distance of the old city of Salamanca. Incredible view of the Old Cathedral from our window.

8

R

Nov 7, 2024

·

Stayed 1 night

very nice hotel,, friendly staff ,, nice spacious room , clean and comfortable bed,, only downfall the shower floor was extremely slippery !! be careful , my wife slipped and hurt her back really bad !!!,,, ,, use caution , hotel staff offered an apology ,,

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Service is widely praised as friendly, attentive and helpful, with staff assisting with parking and offering proactive support. A few isolated complaints cite unhelpful responses or difficulty fulfilling specific requests.

Related guest reviews

10

Frank

Jul 18, 2025

·

Stayed 2 nights

Elda was amazing! Great rooms, excellent service and location in Salamanca!

10

Laurie

Oct 25, 2025

·

Stayed 2 nights

We enjoyed our stay in this elegant hotel right near the Cathedral and a few minutes walk to the Plaza Mayor. The staff was especially helpful. Highly recommend!

10

THERESA

Jun 30, 2023

·

Stayed 5 nights

The property was modern, well kept up, clean, and within walking distance to the main downtown area. Although the property was great, the staff was SUPERIOR!! They were always so pleasant, approachable, knowledgeable, and always willing to help with any request. It was an incredible value for the money. I will definitely stay at NH when I return to Salamanca, and I will highly recommend it to my friends and colleagues.

10

Rossana

Mar 31, 2025

·

Stayed 1 night

Excelente las instalaciones y ubicación del hotel pero vale destacar al personal que nos atendió de primera Miguel Ángel de la recepción y Nico que nos explicó todo . Súper recomendable todo !!!!

Translate

10

Nathan

Sep 18, 2025

·

Stayed 1 night

A fantastic experience of this amazing hotel. Staff were very friendly, helpful and went the extra mile to make our stay amazing.

10

John

Jul 23, 2025

·

Stayed 2 nights

Excellent hotel on all fronts. Location is amazing, right smack bang in the middle of the old town. Staff were super helpful and very proactive in helping us with luggage, onward travel arrangements and amenities. Breakfast buffet is good, with lots of Spanish options fresh seasonal fruit and also more traditional breakfast fare. I do note that there was a small issue in our room that caused some inconvenience, but it was rectified quickly and professionally.

10

Deborah

Sep 23, 2025

·

Stayed 1 night

Beautiful hotel in perfect location, really friendly welcome and check in

10

Eugene

Jun 15, 2025

·

Stayed 1 night

From the moment the doorman took our luggage and parked our car, we knew we were in for a treat. The front desk could not have been more helpful.

10

Laura

Aug 18, 2025

·

Stayed 1 night

Loved this hotel - I’m on a Spanish road trip and this was the best. Great location for exploring the city. Lovely building. The staff were fantastic - I arrived early and they had my room ready, talked me through the map and answered questions. Spoke perfect English but were also patient with my Spanish. Room as advertised: I paid for the basic and it was well equipped, clean, safe, good bathroom. 10-15 minutes easy walk from the bus station. The bar was super for late evening drinks.

10

DAVID

Apr 14, 2023

·

Stayed 2 nights

Very comfortable hotel within short walking distance of the city centre. A delightful experience. As with all NH Collection hotels we’ve stayed at, the staff are very helpful. Eva on the Reception Desk was a standout. So very thoughtful. She made our stay perfect.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Exceptionally central for walking to the cathedrals, Plaza Mayor and old-town sights. Several guests also found it quiet despite the proximity to attractions.

Related guest reviews

10

Jose Luis

Oct 13, 2025

·

Stayed 2 nights

NH Collection Salamanca is located few meters from Cathedral and Salamanca University in a very lively neighborhoods close to excellent restaurants. You can walk to most of the interest places at Salamanca. The Hotel is in the Palacio de Castellanos, room was comfortable and larger. The staff is very kind and willing to help.

10

Diana

Jun 10, 2025

·

Stayed 1 night

This hotel is very beautiful and it’s location is amazing.

10

André

Jun 1, 2023

·

Stayed 2 nights

Die Lage des Hotels ist optimal. Wir konnten zu Fuss sämtliche Sehenswürdigkeiten erreichen. Unser Zimmer war sehr ruhig. Das Hotel hat eine besondere Ausstrahlung, da es früher ein Herrschaftshaus war. Das Hotel verfügt über eine beschränkte Anzahl hoteleigener Parkplätze. Wir waren dankbar, dass das Parkieren uns abgenommen wurde.

Translate

10

Laurie

Oct 25, 2025

·

Stayed 2 nights

We enjoyed our stay in this elegant hotel right near the Cathedral and a few minutes walk to the Plaza Mayor. The staff was especially helpful. Highly recommend!

10

Louise Charlotte

Jun 10, 2024

·

Stayed 1 night

Excellent location just a few steps from the cathedral, which we could even see from the window of our room. The hotel itself is in a beautiful old building, while the rooms are modern and comfortable. Parking was easy, as we just stopped right in front of the hotel and the staff parked for us while we checked in.

8

Domingo

Apr 21, 2024

·

Stayed 1 night

Excelente ubicación

Translate

10

JoAnn

Feb 17, 2023

·

Stayed 2 nights

Amazing location within walking distance of the old city of Salamanca. Incredible view of the Old Cathedral from our window.

10

Lili

Dec 23, 2022

·

Stayed 19,348 nights

Excellent location. Beautiful hotel. Nice staff.

8

Connie

Oct 15, 2025

·

Stayed 1 night

The hotel is in an ideal location next to the old city and its many attractions. The building itself is a historical site.

10

Nicole

Jan 8, 2025

·

Stayed 2 nights

Perfect location, lovely hotel very walkable city.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast is frequently highlighted for quality and variety. A minority found it average or poor value, and a couple noted awkward tea and coffee setup or a small dining space.

Related guest reviews

8

Valerie

Feb 26, 2024

·

Stayed 1 night

A beautiful building in a stunning location. Our room faced the convent and the view was wonderful. The room was large, well appointed and the bed comfortable. The breakfast buffet was good but sadly the tea and coffee arrangements weren’t that easy with him t water in a jug to make tea. Parking was expensive.

10

Mark

Nov 18, 2025

·

Stayed 1 night

Lovely rooms and shared spaces. Excellent breakfast

10

Maria

Nov 6, 2023

·

El hotel es precioso y muy cómodo. El servicio de desayuno estuvo fenomenal y los empleados encantadores.

Translate

8

Jose

May 31, 2025

·

Stayed 2 nights

Muy bien situado. El aire acondicionado no enfrío. Desayuno regular.

Translate

8

NATHALIE

Aug 14, 2025

·

Stayed 2 nights

Excellent emplacement. Le buffet pour le petit-déjeuner exceptionnel. Très bonne literie.

Translate

10

Patricia

Oct 22, 2024

·

Stayed 2 nights

Beautiful property in a great location. Easy walking to main sites in old part of city. Hotel staff was friendly and eager to help. Gourmet buffet breakfast. We would definitely go back.

10

John

Jul 23, 2025

·

Stayed 2 nights

Excellent hotel on all fronts. Location is amazing, right smack bang in the middle of the old town. Staff were super helpful and very proactive in helping us with luggage, onward travel arrangements and amenities. Breakfast buffet is good, with lots of Spanish options fresh seasonal fruit and also more traditional breakfast fare. I do note that there was a small issue in our room that caused some inconvenience, but it was rectified quickly and professionally.

10

Kelly

Nov 12, 2025

·

Stayed 2 nights

Great spacious clean room, central to all local attractions. Breakfast was good with a great variety.

10

Ignacio

Aug 25, 2024

·

Stayed 2 nights

Espectacular estancia, muy cerca del centro pero muy tranquilo, sin el bullicio de los turistas. El personal de 10, desde la llegada hasta la salida. El desayuno muy rico y variado, de calidad. Si vuelvo a Salamanca seguro repetiremos.

Translate

6

John

Oct 18, 2023

·

Stayed 3 nights

Good location.Surprised that guests think the breakfast is good as I found it poor-value compared to similar Spanish hotels.Interestingly front desk was more interested in selling breakfast than providing information.No replacement of room refreshments during the stay.Over priced compared to better hotels.

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8	9	10 $163	11 $126	12 $117	13 $176	14 $176
15 $110	16 $108	17 $114	18 $109	19 $117	20 $162	21 $145
22 $101	23 $151	24 $124	25 $124	26	27	28 $136
29 $99	30 $110

Su	Mo	Tu	We	Th	Fr	Sa
		1 $110	2 $100	3 $111	4 $157	5
6 $210	7 $176	8 $105	9 $120	10 $110	11 $106	12 $121
13 $96	14 $112	15 $105	16 $95	17 $112	18 $106	19 $112
20 $101	21 $137	22 $114	23 $113	24 $127	25 $146	26
27 $151	28 $174	29 $166	30 $258	31

NH Collection Salamanca Palacio de Castellanos

Prices for NH Collection Salamanca Palacio de Castellanos

Monthly average prices

About this property

Location

Room options

Junior Suite (Duplex Extra Bed 2 Adults + 1 Child)

Junior Suite (Duplex Extra Bed 3 Adults)

Superior Room (View)

Superior Single

Junior Suite (Duplex)

Premium Room

Superior Room

Small Superior Room

Guest reviews of NH Collection Salamanca Palacio de Castellanos

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about NH Collection Salamanca Palacio de Castellanos

Prices for upcoming dates

Business details