Name: Robertson Quay Hotel
Address: 15 Merbau Road, Singapore River, Singapore, Singapore, Singapore
Rating: 7.37

Guest reviews

7.4

Good

Based on 17,137 verified reviews

Who stays here?

Business

23%

Couple

32%

Family

16%

Group

15%

Solo

11%

What guests think

AI-generated summary based on recent guest reviews

At Robertson Quay Hotel, travellers praise the riverside, walkable location near Clarke Quay and public transport, but repeatedly note very small rooms, very firm beds, dated interiors, inconsistent Wi‑Fi and hot‑water issues, and service policies that can feel inflexible.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

4

MinHeng

25 Mar 2026

·

Stayed 5 nights

Don't be fooled by the photos. Room size way smaller than photos, lack of services available.

8

Aik Meng

20 Mar 2026

·

Stayed 3 nights

Check in staff was friendly. Room was clean, bed is hard and blanket is thin. Disturbed by maid chamber kept knocking at door around 8.30am which was too early.

4

Anthony

23 Feb 2026

·

Stayed 4 nights

Small room with small beds. Bathroom is too small . Bed sheets are too old and smell

8

Ann

27 Jan 2026

·

Stayed 4 nights

Although the room we booked, standard double, showed views from a window the room we were give had plastic covering over them so no views whatsoever. We had to pay 40 dollars more for an upgrade. The upgrade was exactly the same but with a view. The room was cleaned daily, the staff courteous.

2

Darrell

16 Jan 2026

·

Stayed 2 nights

The whole experience staying at Robertson Quay Hotel was terrible. Will never stay or recommend this place. From reception on arrival being so rude to the room so small and the complete hotel dirty and appearance….

15 Merbau Road, Singapore River, Singapore

Location

With a stay at Robertson Quay Hotel, you'll be centrally located in Singapore, within a 5-minute drive of Orchard Road and Marina Bay Sands Skypark. This hotel is 2.2 mi (3.6 km) from Marina Bay Sands Casino and 4.5 mi (7.3 km) from Universal Studios Singapore.

Robertson Quay(0.1 Miles)

Fort Canning Park(0.3 Miles)

Clarke Quay Central(0.5 Miles)

Clarke Quay Mall(0.5 Miles)

Central Fire Station(0.7 Miles)

Chinatown Point(0.7 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

Check-in from 15:00

Before 12:00

Good to know

Additional policies and info about this property.

FAQs

Yes, free self-parking is available on-site, but it is limited.

No pets and no service animals are allowed at this property.

Check-in is at 15:00 and check-out is at 12:00. Early or late check-in/check-out may be available upon request.

The property is not wheelchair accessible, and it features an elevator/lift. However, specific accessible facilities are not detailed.

The hotel is centrally located in Singapore, within a 5-minute drive of Bugis Street Shopping District and Orchard Road. It is 0.1 km from Robertson Quay and 2.2 mi from Marina Bay Sands.

Yes, there is an outdoor pool available, with access from 9:00 AM to 6:00 PM.

One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Robertson Quay Hotel

Amenities

Property description

Book on Vio

Guest reviews