JEN Singapore Orchardgateway by Shangri-La
Property description
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Guest reviews
Fabulous
Based on 3,669 verified reviews
Who stays here?
What guests think
AI-generated summary based on recent guest reviews
JEN Singapore Orchardgateway by Shangri-La draws strong praise for its unbeatable Orchard Road location with direct MRT access and a standout rooftop pool with skyline views, alongside generally clean, comfortable rooms and friendly service that often exceeds expectations.
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Phillip
3 weeks ago
·
Stayed 6 nights
Neil
3 weeks ago
·
Stayed 8 nights
Francesco
4 weeks ago
·
Stayed 5 nights
Lee
11 May 2026
·
Stayed 1 night
Qiujing
9 May 2026
·
Stayed 6 nights
Location
A stay at JEN Singapore Orchardgateway by Shangri-La places you in the heart of Singapore, steps from Orchard Central and a 3-minute drive from National Museum of Singapore. This hotel is 1.9 mi (3.1 km) from Peranakan Museum.
Orchard Central(0.1 Miles)
Orchard Road(0.2 Miles)
Takashimaya Shopping Centre(0.3 Miles)
The Paragon(0.3 Miles)
Plaza Singapura(0.4 Miles)
Fort Canning Park(0.6 Miles)
FAQs
Yes, free self-parking is available on-site.
Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee of approximately SGD 45.14 for adults and SGD 22.57 for children.
No pets and no service animals are allowed at this property.
Check-in is at 3:00 PM and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.
The hotel features step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Additional details on specific accessibility features can be confirmed directly with the property.
The hotel is located in the heart of Singapore, just steps from Orchard Central and a 3-minute drive from the National Museum of Singapore. It is approximately 1.9 miles from the Peranakan Museum.
Yes, the hotel features an outdoor swimming pool, which is accessible from 6:00 AM to 10:30 PM.
One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
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