Hotel Untertor by Maier - Self-Check-in

Such a lovely, unique hotel in a beautiful village. Would love to stay again!

The bed was super comfortable. All in all good. I would appreciate the stay more if the hotel had a proper reception staffed with people. I also had an issue checking in as the card activation didn’t work, so I had to call. I might be sensitive when it comes to customer service, however I believe a staffed reception is part of a hotel experience.

This is a really unique and quirky property! We really enjoyed our room. We booked the top attic room with 5 twin beds and our kids/teens loved it! Really unique space with interesting history. I won't recommend it to people with mobility issues, as the stairs are steep and the ceiling has low beams. But for us it was a really fun experience. Other rooms may not be this way. Self check-in was easy! You just push open the old wooden door to enter the hotel. Once in the entryway, there is a ATM looking machine on the wall where you type in your name and contact information and it prints you your hotel room keycard. That card gets you further in the hotel and I to your room. We would definitely stay again!

I was not able to check in. Self service. I was sent the check in ID 3 days after the check in day. I had to leave. And have been fighting to get my money back. With no luck.

zimmer ok für eine Nacht das Nötigste war vorhanden zentral gelegen