Name: Waldhotel by Bürgenstock
Address: Bürgenstock, Obbürgen, Switzerland, Obbürgen, Canton of Nidwalden, Switzerland
Rating: 9.13

Guest reviews

9.1

Superb

Based on 304 verified reviews

Facilities

9.6

Cleanliness

9.8

Service

9.6

10

Latrinia

Dec 29, 2025

·

Stayed 3 nights

Everything was amazing! The food was delicious I never had a meal that wasn’t short of excellent. The hotel was clean, beautiful and relaxing with all the fire places. The staff couldn’t have been nicer. Every one was friendly but the Chef who makes the best omelette was so spot. The head manager Natelie was super friendly and accommodated my every need. Selma salhi Was one of the best servers I ever had. This place is truly a 10 out 10. I’ll be back next Winter with my family!

10

Mike

Oct 1, 2025

·

Stayed 2 nights

The mountain view was magnificent

2

maryam

Aug 23, 2025

·

Stayed 9 nights

got pink eye , rooms old , halls need renovations, service so bad , staff have attitude problems esp gabrielle from the cafe in Burgenstock hotel she was so bad

10

Rohil

Apr 8, 2025

·

Stayed 2 nights

Luxury beyond all else.

4

Tom

Jan 3, 2025

·

Stayed 3 nights

Hotel is rated as 5 star hotel and price reflects that. When you arrive to a 5 star hotel you would expect floor heating in bathrooms, but this is not the case in this hotel opened around 2008. Hence the floor is cold and heating in room else was too warm. We did not manage to adjust heat and had to open terrassedoor during night. We had booked including halfboard. On arrival we found out, that we could choose to eat at 6.30 pm or 9.00 pm. When you book a room with halfboard in a 5 star hotel I would expect to book tabel at a more convenient time and not have to adjust to "two seatings". As half the guests are booked at the same time we had to wait in line for app. 15 minutes before getting a tabel. Again not what I would expect for a 5 star hotel with a nightly rate of over 700 Euro. We will not come again even though area surrounding Bürgenstock is beautifull.

Bürgenstock, Obbürgen, Switzerland

Location

With a stay at Waldhotel by Bürgenstock Lake Lucerne in Ennetbuergen, you'll be 0.8 mi (1.3 km) from Hammetschwand Lift and 11.9 mi (19.1 km) from Chapel Bridge. This luxury hotel is 12 mi (19.3 km) from KKL Lucerne and 12.4 mi (19.9 km) from Lucerne Town Hall.

Hammetschwand Lift(1 miles)

Burgenstock(1.1 miles)

Stanserhorn Cable Car(6.6 miles)

Luftseilbahn Stanserhorn(8 miles)

Brunni Cable Car(8.5 miles)

Kanuwelt Buochs GmbH(9.4 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 00:00

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Yes, parking is available on-site. Self parking is subject to charges of CHF 40 per night, and valet parking is also available for the same fee. Reservations are not required.

Yes, a full breakfast is available daily from 7:00 AM to 10:00 AM for a fee of approximately CHF 45 for adults and CHF 45 for children.

Yes, pets are allowed at the property with a maximum of two pets. There is a fee of CHF 60 per pet, per night. Service animals are exempt from this fee.

Check-in time is at 3:00 PM, and check-out time is at 12:00 PM. Early check-in is available for a fee, subject to availability. Late check-out is also available for a fee of 100 percent of the room rate, subject to availability.

Yes, airport shuttle services are available for a surcharge of CHF 425 per vehicle (one-way). Guests must contact the property with arrival details before travel to arrange the transfer.

The property offers limited wheelchair accessibility, including step-free entrances and wheelchair-accessible facilities in public areas. However, guests are encouraged to contact the property in advance to confirm specific accommodations.

The hotel is located in Ennetbuergen, approximately 0.8 miles (1.3 km) from Hammetschwand Lift and 11.9 miles (19.1 km) from Chapel Bridge. Other nearby attractions include KKL Lucerne (12 miles/19.3 km) and Lucerne Town Hall (12.4 miles/19.9 km).

Yes, the property features an outdoor heated pool. Pool access is available from 8:00 AM to 7:00 PM. Guests must contact the property in advance to reserve access to the pool.

Children are allowed at the property. However, children under 16 years old are permitted in the SPA area only when accompanied by an adult.

The property offers cribs for infants at a fee of CHF 50 per night and rollaway beds at a fee of CHF 225 per night. Availability is limited, and advance request or confirmation is required.

Waldhotel by Bürgenstock

Amenities

Property description