Is parking available at the property?

Free self-parking is available on-site. Limited parking is also provided.

What type of breakfast is offered and what are the serving hours?

A complimentary on-the-go breakfast is served daily from 6:30 AM to 10:30 AM.

What are the standard check-in and check-out times?

Check-in is from 4:00 PM, and check-out is until 11:00 AM. Early check-in and late check-out are available for a fee, subject to availability.

What accessibility features are available for guests with disabilities?

The property features step-free entrances, wheelchair-accessible facilities, and elevators to assist guests with disabilities.

Where is the property located in relation to key landmarks?

The hotel is located in Sidney (Booktown), within a 10-minute drive of Swartz Bay Ferry Terminal and Mary Winspear Centre. It is 8.6 miles from Butchart Gardens and 0.2 miles from Sidney Museum and Archives.

What are the policies for guests staying with children?

Children 15 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of CAD 25.00 per night, and connecting/adjoining rooms are available upon request, subject to availability.

Best Western Plus Emerald Isle Hotel in Sidney

Average nightly price at Best Western Plus Emerald Isle Hotel by month, last 12 months (USD)
Month	Average price
January	US$152
February	US$157
March	US$163
April	US$173
May	US$192
June	US$213
July	US$227
August	US$223
September	US$209
October	US$174
November	US$162
December	US$151

What guests think

Across many reviews, Best Western Plus Emerald Isle Hotel stands out for exceptionally friendly, accommodating staff, very clean rooms, and a convenient walkable location near Sidney’s shops, waterfront, ferry and Victoria airport, with easy parking and appreciated lobby refreshments.

Breakfast is widely praised for quality and variety, though the dining room can feel small or be in a separate building, and items may run short near closing. Many mention spacious rooms, while others report dated TVs and intermittent or noisy A/C alongside occasional odours or noise from corridors and nearby streets. Expect a clean, service-forward, convenient base for airport or ferry stopovers in Sidney.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Free, easy parking is praised, and the small gym is described as clean and useful. Guests also appreciate lobby coffee/juice/cookies, and a few mention complimentary bikes.

Related guest reviews

8

mike

26 Jun 2025

·

Stayed 3 nights

Good complimentary breakfast. Bike usage. 👍

10

Colin

25 Nov 2025

·

Stayed 2 nights

Stayed here for two nights to meet friends who stopped by Victoria on a cruise. This hotel is less than 10min away from Swartz Bay ferry terminal which is convenient. Room is clean, spacious, equipped with microwave and fridge. Staff are very helpful and friendly. We arrived quite late and the front door was locked after certain hour, the staff came out to open the door for us. Breakfast is included and it is mostly self-service. During our stay, we could order waffle from the staff to be made in the kitchen. Though the breakfast area is not large, the attended staff keeps it very clean. She is also very efficient so that tables could be turn around quickly. They have good selection of baked items, eggs, sausages, yogurt, etc. The area is generally quiet and seems to be safe. Parking is free and brightly lit. Overall this is a very enjoyable stay and we will definitely stay again.

10

Christine

25 Aug 2025

·

Stayed 2 nights

A great spot with safe ground level parking, friendly staff and a lovely breakfast buffet included. A fraction of the price of a downtown Victoria equivalent and convenient to airport and ferry.

10

Sandra

20 Sept 2025

·

Stayed 1 night

Easy parking, great staff

10

Michelle

25 Aug 2024

·

Stayed 1 night

The hotel staff are friendly and customer service centred. We borrowed an umbrella because it was raining. The gym has a Peleton.

10

Joanne

26 Jan 2025

·

Stayed 1 night

Quick late night check in after a long flight. Nice newer hotel with easy parking outside.

10

Patricia

11 Sept 2025

·

Stayed 2 nights

This hotel was wonderful they include breakfast and parking. They also have in the main entrance fruit, cookies. Juice and coffee. The staff are so nice can’t do enough for you. I would highly recommend this hotel.

8

Dale

8 Oct 2023

·

Stayed 1 night

We really enjoyed our one night stay at Best Western Plus Emerald Isle. It was close to the Butchart Gardens & other places we were visiting and our room was better than expected. Beds were comfortable, and the continental breakfast was perfect. Although we didn't make use of them, we discivered the hotel has complementary bikes & helmets for adults to use. Will definitely stay here again on our next visit to lovely Sidney.

10

Danielle

27 Apr 2025

·

Stayed 2 nights

All of the staff were kind and helpful. Breakfast was delicious, gym was decent and the room was super clean. I would absolutely stay here again anytime.

10

Masahiro

21 Jan 2026

·

Stayed 4 nights

スタッフの対応良かったですトレーニングジムは小さめですが清潔で良かったです。宿泊者結構利用してました。歩いてすぐスーパーマーケット、ピザ屋、マックあります。

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Cleanliness

Reviews frequently highlight very clean rooms and public areas. A smaller number note occasional odours or a dated feel in parts of the property.

Related guest reviews

10

Colin

25 Nov 2025

·

Stayed 2 nights

Stayed here for two nights to meet friends who stopped by Victoria on a cruise. This hotel is less than 10min away from Swartz Bay ferry terminal which is convenient. Room is clean, spacious, equipped with microwave and fridge. Staff are very helpful and friendly. We arrived quite late and the front door was locked after certain hour, the staff came out to open the door for us. Breakfast is included and it is mostly self-service. During our stay, we could order waffle from the staff to be made in the kitchen. Though the breakfast area is not large, the attended staff keeps it very clean. She is also very efficient so that tables could be turn around quickly. They have good selection of baked items, eggs, sausages, yogurt, etc. The area is generally quiet and seems to be safe. Parking is free and brightly lit. Overall this is a very enjoyable stay and we will definitely stay again.

8

Diana

5 May 2025

·

Stayed 1 night

Starting to get that locker room smell in the rooms.

8

Pavel

23 May 2025

·

Stayed 2 nights

Nice and clean, however, it is an old building with the old smell.

10

David

24 Nov 2025

·

Stayed 6 nights

I would highly recommend a stay at this B/W Plus hotel. The room was very clean and a good size; all members of the staff were courteous and helpful. Essentially, nothing to complain about.

10

John

27 Dec 2025

·

Stayed 1 night

Clean and quiet rooms really convenient to the airport.

10

Joy

25 Feb 2026

·

Stayed 1 night

Very clean, well located, friendly staff. Good price. Offered water at check-in. Would recommend for a quick overnight stay.

10

CHRIS

21 Aug 2023

·

Stayed 1 night

Extremely clean and no smell. They did an excellent job!

10

Joanne

8 Jul 2025

·

Stayed 2 nights

Very clean hotel, Amazing and friendly staff.

8

Stephen

22 Sept 2025

·

Stayed 1 night

First room smelled of smoke They gave us a new room immediately with a note of apology

8

Glenda

9 Sept 2025

·

Stayed 2 nights

Staff were friendly and helpful. The room was clean and everything went well.

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AI-generated summary based on recent guest reviews

Rooms

Many find rooms spacious with comfortable beds. Some report dated TVs and intermittent or noisy A/C, plus occasional noise from hallways or outside.

Related guest reviews

4

Lauren

13 May 2025

·

Stayed 1 night

I had a standard King bed room at full price ($330) and was put in a room right by the elevator. At 6:30am staff started emptying trash cans by the elevator making a horrible racket. It wouldn’t have been so bad had the person in the room above me hadn’t been pacing the floor starting at 4:30am. I heard both footsteps and floor creaking for a good hour. Checkin was fine and the receptionist was courteous and helpful. I did the pre check but it still took 10-15 minutes to check in. My room was dark because shrubbery outside blocked daylight. The woman who managed breakfast service was delightful. Breakfast was fine. There are much nicer places to stay in Sidney at that price range.

2

Allon

4 Apr 2024

·

Stayed 1 night

The Wifi was horrible. Nothing was done to fix it either. Its like no one cared...

6

David

27 Jul 2025

·

Stayed 2 nights

Too much noise from outside intersection

10

Colin

25 Nov 2025

·

Stayed 2 nights

Stayed here for two nights to meet friends who stopped by Victoria on a cruise. This hotel is less than 10min away from Swartz Bay ferry terminal which is convenient. Room is clean, spacious, equipped with microwave and fridge. Staff are very helpful and friendly. We arrived quite late and the front door was locked after certain hour, the staff came out to open the door for us. Breakfast is included and it is mostly self-service. During our stay, we could order waffle from the staff to be made in the kitchen. Though the breakfast area is not large, the attended staff keeps it very clean. She is also very efficient so that tables could be turn around quickly. They have good selection of baked items, eggs, sausages, yogurt, etc. The area is generally quiet and seems to be safe. Parking is free and brightly lit. Overall this is a very enjoyable stay and we will definitely stay again.

8

Donavon

17 Nov 2025

·

Stayed 2 nights

Really clean room. T.V. was kinda dated (2010 model so no airplay or screen cast... bring your own laptop to watch netflix) Staff super friendly and nice.

6

Sham

4 Jul 2025

·

Stayed 2 nights

Air conditioner didnt work for the most part.

6

Dolores

13 Jul 2025

·

Stayed 1 night

The air conditioner my daughters had a rough night to sleep because of it

8

Claire

29 Dec 2025

·

Stayed 1 night

Nearby parking, comfy bed

8

Richard

23 Nov 2025

·

Stayed 2 nights

Room was good, needs a newer tv, needs usb outlets to charge phones

8

George

6 Aug 2025

·

Stayed 3 nights

The hotel was clean and comfortable. It is well located with a short walk to attractions and restaurants. The only negative was that the hotel has freestanding air conditioning units that were somewhat noisy and finicky to adjust.

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Service

Staff are consistently described as friendly, accommodating, and proactive, with smooth check-ins, early/late arrivals handled well, and help arranging taxis or special requests. A few note limited evening staffing or locked entry doors after hours.

Related guest reviews

10

Ming

13 Aug 2025

·

Stayed 2 nights

They should have more than one receptionist available in the evening. One is definitely not enough.

10

James

11 Sept 2025

·

Stayed 4 nights

The staff was very helpful and even had a taxi waiting for me every morning!

10

Navjot

19 May 2025

·

Stayed 1 night

Above and beyond customer service. Thank you staff from check in - breakfast staff - housekeeping. Highly recommend: very polite, kind and welcoming with so much love. 🙏💕

10

Tajinder

10 Aug 2025

·

Stayed 1 night

One of the best stays we had!! Nikolay (hope I spelled it correctly 😊) helped us check in and check out. His professional and courteous behaviour made our stay experience even better. Highly recommended property if you are staying with family.

6

Belinda

2 Apr 2024

·

Stayed 1 night

They lock the entry doors at 5:00. I was left outside in a dark parking area trying to get someone to unlock the doors so I could check in. I have never been to a hotel that locks their entry doors that early so there must be a security issue in their area. I felt very unsafe.

10

Spencer

25 Nov 2025

·

Stayed 1 night

Very friendly and helpful with our late check-in, appreciative with the directions and info, is a good stay over for our family funeral nearby, will be back

10

Robin

1 Dec 2023

·

Stayed 1 night

Greeted with a smile and courtesy. The staff was very attentive to our needs for our early departure to the airport.

10

Patricia

11 Sept 2025

·

Stayed 2 nights

This hotel was wonderful they include breakfast and parking. They also have in the main entrance fruit, cookies. Juice and coffee. The staff are so nice can’t do enough for you. I would highly recommend this hotel.

10

Sarah

28 Jun 2023

·

Stayed 1 night

All of the hotel staff were great, they let me check in super early (8 am as opposed to 4 pm) at no extra charge and everyone was friendly and helpful. The room was nice and very clean. I'll definitely stay here again.

10

Debbie

22 Jun 2025

·

Stayed 1 night

Check-in was smooth and stress free. The front desk clerk was incredibly accommodating and went out of his way to arrange an early check-in, which was really appreciated given the circumstances of our visit. Thank you for the excellent service.

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Location

Location is convenient for Victoria airport and Swartz Bay ferry, and walkable to Sidney’s shops, restaurants, waterfront and grocery stores.

Related guest reviews

10

Melanee

12 Dec 2024

·

Stayed 1 night

Easy to find! Great location especially to catch flights!

10

Darlene

21 Aug 2025

·

Stayed 2 nights

The Location is perfect so you can walk to lots of nice Restaurants. I like the Ladies shopping with all the Boutiques. Like the lobby of the Hotel where you can have free coffee, lattes, etc, cookies and juice etc. out all day. The breakfast was also very good. I especially liked the little Ukrainian gal who was looking after the breakfast area. She was so friendly. We have come once a year in August for 3 years now and there is nothing I don't like. Tks. Darlene F.

10

Colin

25 Nov 2025

·

Stayed 2 nights

Stayed here for two nights to meet friends who stopped by Victoria on a cruise. This hotel is less than 10min away from Swartz Bay ferry terminal which is convenient. Room is clean, spacious, equipped with microwave and fridge. Staff are very helpful and friendly. We arrived quite late and the front door was locked after certain hour, the staff came out to open the door for us. Breakfast is included and it is mostly self-service. During our stay, we could order waffle from the staff to be made in the kitchen. Though the breakfast area is not large, the attended staff keeps it very clean. She is also very efficient so that tables could be turn around quickly. They have good selection of baked items, eggs, sausages, yogurt, etc. The area is generally quiet and seems to be safe. Parking is free and brightly lit. Overall this is a very enjoyable stay and we will definitely stay again.

10

Christine

25 Aug 2025

·

Stayed 2 nights

A great spot with safe ground level parking, friendly staff and a lovely breakfast buffet included. A fraction of the price of a downtown Victoria equivalent and convenient to airport and ferry.

10

Mary

6 Aug 2023

·

Stayed 1 night

This is the perfect spot for everything Sidney!

10

Judy

22 Jul 2025

·

Stayed 2 nights

Location close to airport, and very walkable to marina area.

8

Cindy

8 Nov 2024

·

Stayed 1 night

Spacious clean rooms, comfy bed & pillows. Close to many restaurants & supermarkets. Also close to the airport which is why we chose it.

10

John

27 Dec 2025

·

Stayed 1 night

Clean and quiet rooms really convenient to the airport.

10

Alma

27 Aug 2025

·

Stayed 2 nights

Close to stores and restaurants. As well as to the Ferry.

10

Hye Sung

6 Jan 2026

·

Stayed 1 night

Good locale near the airport, a grocery just across the street, nice people, decent breakfast.

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AI-generated summary based on recent guest reviews

Dining

Breakfast earns strong praise for quality, variety and attentive hosting. Recurring critiques include a small or crowded breakfast room (sometimes in a separate building), occasional item shortages late in service, limited vegetarian options, and timing that may not suit very early flights.

Related guest reviews

8

Abe

5 Jul 2024

·

Stayed 2 nights

Is een wat ouder hotel wat ge-upgrade is. Het is echter niet te vergelijken met moderne BW plus hotels. Personeel is vriendelijk. Ontbijtruimte veel te klein (12 plekken)

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10

Colin

25 Nov 2025

·

Stayed 2 nights

Stayed here for two nights to meet friends who stopped by Victoria on a cruise. This hotel is less than 10min away from Swartz Bay ferry terminal which is convenient. Room is clean, spacious, equipped with microwave and fridge. Staff are very helpful and friendly. We arrived quite late and the front door was locked after certain hour, the staff came out to open the door for us. Breakfast is included and it is mostly self-service. During our stay, we could order waffle from the staff to be made in the kitchen. Though the breakfast area is not large, the attended staff keeps it very clean. She is also very efficient so that tables could be turn around quickly. They have good selection of baked items, eggs, sausages, yogurt, etc. The area is generally quiet and seems to be safe. Parking is free and brightly lit. Overall this is a very enjoyable stay and we will definitely stay again.

8

Stephen

25 Aug 2025

·

Stayed 1 night

Great friendly staff , good breakfast buffet

10

Christine

25 Aug 2025

·

Stayed 2 nights

A great spot with safe ground level parking, friendly staff and a lovely breakfast buffet included. A fraction of the price of a downtown Victoria equivalent and convenient to airport and ferry.

4

Brooklyn

26 Jun 2025

·

Stayed 1 night

We rented a room for a one-night stay before our early morning flight. Unfortunately, the breakfast didn't start until 630, and we needed to leave the hotel before this. Not a big deal, as we were told this when we checked-in, but it would have been nice to have it be available a bit earlier. Additionally, our room was on the floor level, the door to the room did not seal properly and light came through the door frame. The ice machine was also directly outside our room, which normally wouldn't be a problem, but since the door didn't shut properly, we could hear everything right outside our room, including the ice being made all night. We got maybe 2 hours of sleep before our flight. The A/C unit in the room was also quite noisy and continually turned on / off throughout the night. There were a few other small issues that the staff were very helpful with, but I don't think we will be back.

8

Sadiq

9 Aug 2024

·

Stayed 2 nights

The breakast was served in a seperate building. So be prepared to get wet when it rains. Very inconvenient. For the price point you would think the general manager would have the brains to not force paying guests to walk out of the building just to have breakfast. Horrible set up.

8

Alan

25 Jun 2024

·

Stayed 2 nights

on going down to breakfast only tobe told we been busy this morning which is why there was no cold fruit juice or some hot breakfast items missing, I walked into breakfast room at 8:50 am , breakfast was untill 9.30am, other guests came to room after me to betold same somewhat dissapointing

8

Rizwan

22 May 2025

·

Stayed 1 night

Great service overall. The person at check-in was very friendly. The breakfast room was way too small and cramped. This should be expanded so people can eat conmfortably.

8

Kandarp

29 Jul 2024

·

Stayed 1 night

Property is good but very few Vegetarian Option in Breakfast

10

Bela

27 May 2025

·

Stayed 1 night

Always clean comfortable rooms with high quality bathroom fixtures and lighting. Exceptional breakfast with hot and cold choices, fresh fruit, and nondairy options. Karen is just super! Cookies, drinks, and fruit in the lobby too! We always enjoy our stays at BW Emerald Isle. Nicolay is always welcoming and helpful, so glad to see him at the front desk. He deserves a raise!! Thanks again, BW Emerald Isle.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2 $161	3 $161	4 $160	5 $161	6 $167	7 $142
8 $142	9 $161	10 $167	11 $167	12 $166	13 $142	14 $151
15 $142	16	17	18	19 $156	20 $155	21 $148
22 $150	23 $150	24 $142	25 $142	26 $142	27 $142	28 $145
29 $142	30 $142

Su	Mo	Tu	We	Th	Fr	Sa
		1 $142	2 $145	3 $142	4 $142	5 $142
6 $157	7 $142	8 $142	9 $157	10 $142	11 $157	12 $150
13 $150	14 $157	15 $150	16 $142	17 $150	18 $150	19 $146
20 $150	21 $142	22 $157	23 $150	24 $142	25 $162	26 $142
27 $157	28 $142	29 $145	30 $142	31 $142

Best Western Plus Emerald Isle Hotel

Prices for Best Western Plus Emerald Isle Hotel

Monthly average prices

About this property

Location

Room options

Standard Room, 2 Queen Beds, Refrigerator & Microwave

Suite, Multiple Beds, Refrigerator & Microwave (With Sofabed)

Standard Room, 1 King Bed, Refrigerator & Microwave

Suite, 1 Queen Bed with Sofa Bed, Kitchen (With Sofabed)

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave (Walk-In Shower)

Standard Room, 1 King Bed, Refrigerator & Microwave (Walk-In Shower)

Suite, 1 King Bed with Sofa Bed, Refrigerator & Microwave (With Sofabed)

Guest reviews of Best Western Plus Emerald Isle Hotel

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Best Western Plus Emerald Isle Hotel

Prices for upcoming dates