Is parking available at the hotel?

Self parking is available on-site for a fee of JPY 5,500 per day. Valet parking is also offered at a fee of JPY 7,700 per day. Reservations are not required.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available daily from 7:00 AM to 10:00 AM for a fee of approximately JPY 8,000 for adults and JPY 4,000 to 8,000 for children. Children aged 4 and younger eat free breakfast.

What are the check-in and check-out times?

Check-in time is 3:00 PM, and check-out time is 12:00 PM. Early check-in and late check-out may be available upon request and may incur additional charges.

Are airport shuttle services available?

Airport shuttle services are available for a surcharge, and guests must contact the property 48 hours prior to arrival to arrange the transfer.

What accessibility features does the hotel offer?

The hotel has limited wheelchair accessibility, including step-free entrances and accessible facilities in public areas. However, specific details regarding room accessibility may need to be confirmed directly with the property.

Where is the hotel located in relation to key landmarks?

The hotel is centrally located in Tokyo, within a 5-minute drive of Tokyo Imperial Palace and Tokyo Tower. It is 0.3 mi (0.4 km) from Tokyo International Forum and 2.5 mi (4 km) from Tokyo Bay. Public transport options are available nearby.

What are the hotel's policies regarding children?

Children aged 17 years and younger can stay free when occupying the parent or guardian's room using existing bedding. The hotel is family-friendly and offers amenities suitable for children.

Four Seasons Hotel Tokyo at Marunouchi

Average nightly price at Four Seasons Hotel Tokyo at Marunouchi by month, last 12 months (USD)
Month	Average price
April	US$846
May	US$1,190
June	US$986
July	US$850
August	US$757
September	US$795

What guests think

At Four Seasons Hotel Tokyo at Marunouchi, travellers praise exceptional service and the convenient location by Tokyo Station and Ginza, with clean, well equipped rooms that feel spacious for Tokyo, though some note dated touches and occasional train noise.

Breakfast and on-site dining draw praise, including Sezanne and touches like champagne, caviar, and fresh madeleines. Overall, expect a smooth, upscale city stay.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Not enough information in reviews.

Related guest reviews

10

Stephanie Van

11 Dec 2024

·

Stayed 3 nights

I had an excellent vacation stay here - so much so that I canceled a different hotel I had booked in Tokyo to come back. Every staff member was wonderful and they went above and beyond in every way - I wish I wrote down more names, but would like to thank Quentin, Matsao, and Keiju among others. If you stay, I recommend the breakfast, which has a lovely champagne and breakfast bar - it was a lovely highlight before and the walking! Everything was very clean in rooms, just a couple areas in the spa room needed a little love in the high moisture areas. View looked out to a construction site, but I didn’t hear any noise. Thank you for a wonderful experience!

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AI-generated summary based on recent guest reviews

Cleanliness

Rooms are often described as very clean and well serviced, with strong housekeeping. A few comments note dated areas or minor wear, but overall hygiene feels high.

Related guest reviews

10

Kerry

13 Apr 2025

·

Stayed 6 nights

We had the most fabulous stay at this property. Our room was sizeable, immaculately clean and well serviced. Everything was seamless at this hotel and made for a very comfortable base after many very busy days in Tokyo. Super conveniently located for travel and always felt safe. Staff were so friendly and always keen to offer assistance, even to the train station at the end of our stay. Cannot rate highly enough. Thank you

10

Bee-Lee

2 May 2025

·

Stayed 3 nights

The hotel is conveniently located outside Tokyo station which lots of dining options shoppings surrounding it. Besides, the service was excellent and the room was good size and clean. We really enjoyed the freshly baked madeleines. They were so good and delicious. However, we were disappointed with the toilet bowl. We had stayed in a few hotels prior to checking in Four Seasons on this trip. All the hotels we had stayed, from 3-stars to 5-stars, had the most updated toilet bowls with remote control flushing. This hotel is still using the conventional flushing.

10

David

28 Dec 2023

·

Stayed 4 nights

Amazing stay with my family. Roomy and clean and the service was top notch. Would stay again.

2

Daniel

23 Apr 2024

·

Stayed 6 nights

POR FAVOR!!! No mal gasten su dinero reservando en ese hotel. Es Viejo, huele mal, las habitaciones súper chicas, no tienen vistas buenas a Tokio porque de hecho el hotel solo tiene 7 pisos del edificio en donde esta. Inodoros viejos y las regaderas de plástico. En verdad a los que estamos acostumbrados a quedarnos en Hoteles Four Seasons, créanme el de Tokyo no tiene nada de lujo ni buenas amenidades. Por último y lo más importante, es que no es nada nadaaaaa barato por lo que me animé a tomarme el tiempo en hacer esta reseña y evitar que alguien más mal gaste su dinero.

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10

Vincent

27 Mar 2025

·

Stayed 2 nights

Staff are friendly and helpful. Property is clean and room is very well equipped with many amenities.

10

Stephanie Van

11 Dec 2024

·

Stayed 3 nights

I had an excellent vacation stay here - so much so that I canceled a different hotel I had booked in Tokyo to come back. Every staff member was wonderful and they went above and beyond in every way - I wish I wrote down more names, but would like to thank Quentin, Matsao, and Keiju among others. If you stay, I recommend the breakfast, which has a lovely champagne and breakfast bar - it was a lovely highlight before and the walking! Everything was very clean in rooms, just a couple areas in the spa room needed a little love in the high moisture areas. View looked out to a construction site, but I didn’t hear any noise. Thank you for a wonderful experience!

10

Sonia

31 Jul 2023

·

Stayed 8 nights

We stayed here for 8 nights as a family of 2 adults and 2 kids under the age of 6. The location is great as it gives easy access to many restaurants, shops and transportation within a 3 year-old’s walking distance. The staff were all very courteous and helpful. They helped us ship a suit case to our next destination and even allowed us to store a suit case at the hotel for 5 days after checkout. The rooms were absolutely fantastic. They are spacious with plenty of storage space and are immaculate. The beds are comfortable. The bathroom is large as well and the kids really enjoyed taking baths. The hotel pays a lot of attention to details, especially to accommodate the kids. They offered bath toys, personalized welcome snacks, kids’ bathrobes, origami paper and other children’s activities. Our kids were sad to leave this hotel. Overall, I would definitely give this hotel 5 stars and I hope to return in the near future.

10

Thyago

29 Apr 2025

·

Stayed 3 nights

Equipe incrível. Nos sentimos em casa, mas numa das localizações mais centrais de Tóquio. Café da manhça maravilhoso, com caviar e champagne, inclusive, e o quarto, roupas de cama e tudo em excelentes condições.

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10

Diana

6 Aug 2024

·

Stayed 3 nights

Beautiful, clean and great service. Only thing I would add is a plugin near the mirror outside of the bathroom. There was one in the bathroom, but I hate to hog the bathroom while doing my hair…. But everything else was amazing.

10

Vincent

21 Mar 2025

·

Stayed 2 nights

Very friendly and helpful staff. Room is well equipped and clean.

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Rooms

Many guests find rooms spacious for Tokyo, comfortable, and well equipped, with good beds. Some note dated features, older toilets, variable views, and occasional train noise.

Related guest reviews

10

Kerry

13 Apr 2025

·

Stayed 6 nights

We had the most fabulous stay at this property. Our room was sizeable, immaculately clean and well serviced. Everything was seamless at this hotel and made for a very comfortable base after many very busy days in Tokyo. Super conveniently located for travel and always felt safe. Staff were so friendly and always keen to offer assistance, even to the train station at the end of our stay. Cannot rate highly enough. Thank you

10

Bee-Lee

2 May 2025

·

Stayed 3 nights

The hotel is conveniently located outside Tokyo station which lots of dining options shoppings surrounding it. Besides, the service was excellent and the room was good size and clean. We really enjoyed the freshly baked madeleines. They were so good and delicious. However, we were disappointed with the toilet bowl. We had stayed in a few hotels prior to checking in Four Seasons on this trip. All the hotels we had stayed, from 3-stars to 5-stars, had the most updated toilet bowls with remote control flushing. This hotel is still using the conventional flushing.

2

Daniel

23 Apr 2024

·

Stayed 6 nights

POR FAVOR!!! No mal gasten su dinero reservando en ese hotel. Es Viejo, huele mal, las habitaciones súper chicas, no tienen vistas buenas a Tokio porque de hecho el hotel solo tiene 7 pisos del edificio en donde esta. Inodoros viejos y las regaderas de plástico. En verdad a los que estamos acostumbrados a quedarnos en Hoteles Four Seasons, créanme el de Tokyo no tiene nada de lujo ni buenas amenidades. Por último y lo más importante, es que no es nada nadaaaaa barato por lo que me animé a tomarme el tiempo en hacer esta reseña y evitar que alguien más mal gaste su dinero.

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10

Vincent

27 Mar 2025

·

Stayed 2 nights

Staff are friendly and helpful. Property is clean and room is very well equipped with many amenities.

10

Sonia

31 Jul 2023

·

Stayed 8 nights

We stayed here for 8 nights as a family of 2 adults and 2 kids under the age of 6. The location is great as it gives easy access to many restaurants, shops and transportation within a 3 year-old’s walking distance. The staff were all very courteous and helpful. They helped us ship a suit case to our next destination and even allowed us to store a suit case at the hotel for 5 days after checkout. The rooms were absolutely fantastic. They are spacious with plenty of storage space and are immaculate. The beds are comfortable. The bathroom is large as well and the kids really enjoyed taking baths. The hotel pays a lot of attention to details, especially to accommodate the kids. They offered bath toys, personalized welcome snacks, kids’ bathrobes, origami paper and other children’s activities. Our kids were sad to leave this hotel. Overall, I would definitely give this hotel 5 stars and I hope to return in the near future.

10

Galit

10 Feb 2024

·

Stayed 3 nights

Very comfortable bed and good room accommodation

10

Ayush

31 Mar 2025

·

Stayed 3 nights

Amazing staff, Convenient location, spacious (Tokyo standards), a little noise from shinkasen every now and then but renovation (was told) would take care of it. Overall, Great stay!!

4

James

9 Apr 2025

·

Stayed 6 nights

An aging Four Seasons and it shows. Understaffed and clearly in the route to a renovation in July. The hotel is also next to the train station - convenient is you’re travelling but you get train track noise in the rooms.

10

Vincent

21 Mar 2025

·

Stayed 2 nights

Very friendly and helpful staff. Room is well equipped and clean.

10

Sandeep

19 Jan 2025

·

Stayed 2 nights

Great place to stay if looking for a place near Ginza. Very nice rooms (probably more on the modern side and not the cozy/warm side). People complain about train noise but it’s charming and a part of central Tokyo IMO. A noise maker app using the in room Bose speaker drowns it out at night. About a 10min walk to Ginza and <5min walk to trains. Staff are SUPER nice and friendly. Concierge made us an unforgettable sushi omakase experience. Highly recommend.

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AI-generated summary based on recent guest reviews

Service

Service is widely praised as exceptional, warm, and proactive, with concierge and staff going above and beyond for directions, reservations, station assistance, special diets, and logistics. One review mentions understaffing.

Related guest reviews

10

Heather

14 Apr 2025

·

Stayed 3 nights

The service was excellent. Thank you to the front desk staff and concierge staff for all the help with taxis, directions, and calling restaurants for us. Special thanks to Yuna for helping us find the right train at Tokyo Station at the end of our stay. Also thank you so much for the breakfast staff who helped us get everything we needed each morning, especially for our child who is gluten free. Our deluxe premium room was large and so sunny This hotel is convenient to the subway and Ginza and is a serene respite from busy days in Tokyo.

10

Kerry

13 Apr 2025

·

Stayed 6 nights

We had the most fabulous stay at this property. Our room was sizeable, immaculately clean and well serviced. Everything was seamless at this hotel and made for a very comfortable base after many very busy days in Tokyo. Super conveniently located for travel and always felt safe. Staff were so friendly and always keen to offer assistance, even to the train station at the end of our stay. Cannot rate highly enough. Thank you

10

A.

22 Jun 2025

·

Stayed 3 nights

Exceptional service, well kept rooms and courteous staff who go above and beyond to give you the best possible stay.

10

Jianou

25 Jun 2024

·

Stayed 1 night

We’re very happy with our stay here. Exceptional service!!! All the staff we encountered were super friendly and helpful, and I say this with comparison to other four seasons hotels in Japan. The staff truly went above and beyond to ensure we had a pleasant experience. They were very patient and helpful in offering us trip tips and guiding us to the stations, actually platforms we needed to go. Room was also clean and quiet, everything worked great. Definitely will stay here again next time we’re in Tokyo. Thanks!

10

Anne

6 May 2023

·

Stayed 3 nights

The staff was friendly, helpful, and easy to communicate with.

10

Thyago

29 Apr 2025

·

Stayed 3 nights

Equipe incrível. Nos sentimos em casa, mas numa das localizações mais centrais de Tóquio. Café da manhça maravilhoso, com caviar e champagne, inclusive, e o quarto, roupas de cama e tudo em excelentes condições.

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10

Tanathep

25 Dec 2024

·

Stayed 6 nights

Great stay and excellent convenience within 20min walk radius to plethora of shops and restaurants. Reservations for restaurants also done professionally via the concierge team (Olivia). Thank you for a wonderful stay.

10

Chao

15 Jun 2022

·

Stayed 3 nights

exceptionally good service, i have stayed in 5 hotels in the past 2 weeks, this is by far the best service. very helpful to go extra miles in assiting us in dealing with all kinds of situation under COVID, be it testing be it transportation arrangement

10

MIGUEL A QUINTANA

31 Mar 2025

·

Stayed 2 nights

Outstanding service !

10

Sandeep

19 Jan 2025

·

Stayed 2 nights

Great place to stay if looking for a place near Ginza. Very nice rooms (probably more on the modern side and not the cozy/warm side). People complain about train noise but it’s charming and a part of central Tokyo IMO. A noise maker app using the in room Bose speaker drowns it out at night. About a 10min walk to Ginza and <5min walk to trains. Staff are SUPER nice and friendly. Concierge made us an unforgettable sushi omakase experience. Highly recommend.

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AI-generated summary based on recent guest reviews

Location

Central and highly convenient next to Tokyo Station and within walking distance of Ginza, restaurants, and shops. Great for train and subway access.

Related guest reviews

10

Heather

14 Apr 2025

·

Stayed 3 nights

The service was excellent. Thank you to the front desk staff and concierge staff for all the help with taxis, directions, and calling restaurants for us. Special thanks to Yuna for helping us find the right train at Tokyo Station at the end of our stay. Also thank you so much for the breakfast staff who helped us get everything we needed each morning, especially for our child who is gluten free. Our deluxe premium room was large and so sunny This hotel is convenient to the subway and Ginza and is a serene respite from busy days in Tokyo.

10

Kerry

13 Apr 2025

·

Stayed 6 nights

We had the most fabulous stay at this property. Our room was sizeable, immaculately clean and well serviced. Everything was seamless at this hotel and made for a very comfortable base after many very busy days in Tokyo. Super conveniently located for travel and always felt safe. Staff were so friendly and always keen to offer assistance, even to the train station at the end of our stay. Cannot rate highly enough. Thank you

10

Bee-Lee

2 May 2025

·

Stayed 3 nights

The hotel is conveniently located outside Tokyo station which lots of dining options shoppings surrounding it. Besides, the service was excellent and the room was good size and clean. We really enjoyed the freshly baked madeleines. They were so good and delicious. However, we were disappointed with the toilet bowl. We had stayed in a few hotels prior to checking in Four Seasons on this trip. All the hotels we had stayed, from 3-stars to 5-stars, had the most updated toilet bowls with remote control flushing. This hotel is still using the conventional flushing.

10

Ya Ting

31 Jan 2025

·

Stayed 3 nights

Highly recommended ! It's very convenient, not too far from many stations. Eating and shopping are easy to do. The staffs are so nice and polite, Worth of every penny.

10

Ayush

31 Mar 2025

·

Stayed 3 nights

Amazing staff, Convenient location, spacious (Tokyo standards), a little noise from shinkasen every now and then but renovation (was told) would take care of it. Overall, Great stay!!

10

Victor

1 Oct 2024

·

Stayed 2 nights

Buenísima ubicación en la estación de Tokio y cerca de tiendas / restaurantes

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10

Tanathep

25 Dec 2024

·

Stayed 6 nights

Great stay and excellent convenience within 20min walk radius to plethora of shops and restaurants. Reservations for restaurants also done professionally via the concierge team (Olivia). Thank you for a wonderful stay.

10

Min

26 Feb 2024

·

Stayed 3 nights

Business district but close to ginza

10

Marwan

6 Nov 2023

·

Stayed 3 nights

Great location, friendly staff and terrific service

10

Sandeep

19 Jan 2025

·

Stayed 2 nights

Great place to stay if looking for a place near Ginza. Very nice rooms (probably more on the modern side and not the cozy/warm side). People complain about train noise but it’s charming and a part of central Tokyo IMO. A noise maker app using the in room Bose speaker drowns it out at night. About a 10min walk to Ginza and <5min walk to trains. Staff are SUPER nice and friendly. Concierge made us an unforgettable sushi omakase experience. Highly recommend.

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AI-generated summary based on recent guest reviews

Dining

Breakfast receives strong praise, with mentions of champagne, caviar, and attentive staff supporting dietary needs. The on-site restaurant Sezanne and treats like fresh madeleines are highlighted.

Related guest reviews

10

Heather

14 Apr 2025

·

Stayed 3 nights

The service was excellent. Thank you to the front desk staff and concierge staff for all the help with taxis, directions, and calling restaurants for us. Special thanks to Yuna for helping us find the right train at Tokyo Station at the end of our stay. Also thank you so much for the breakfast staff who helped us get everything we needed each morning, especially for our child who is gluten free. Our deluxe premium room was large and so sunny This hotel is convenient to the subway and Ginza and is a serene respite from busy days in Tokyo.

10

Bee-Lee

2 May 2025

·

Stayed 3 nights

The hotel is conveniently located outside Tokyo station which lots of dining options shoppings surrounding it. Besides, the service was excellent and the room was good size and clean. We really enjoyed the freshly baked madeleines. They were so good and delicious. However, we were disappointed with the toilet bowl. We had stayed in a few hotels prior to checking in Four Seasons on this trip. All the hotels we had stayed, from 3-stars to 5-stars, had the most updated toilet bowls with remote control flushing. This hotel is still using the conventional flushing.

10

Stephanie Van

11 Dec 2024

·

Stayed 3 nights

I had an excellent vacation stay here - so much so that I canceled a different hotel I had booked in Tokyo to come back. Every staff member was wonderful and they went above and beyond in every way - I wish I wrote down more names, but would like to thank Quentin, Matsao, and Keiju among others. If you stay, I recommend the breakfast, which has a lovely champagne and breakfast bar - it was a lovely highlight before and the walking! Everything was very clean in rooms, just a couple areas in the spa room needed a little love in the high moisture areas. View looked out to a construction site, but I didn’t hear any noise. Thank you for a wonderful experience!

10

Thyago

29 Apr 2025

·

Stayed 3 nights

Equipe incrível. Nos sentimos em casa, mas numa das localizações mais centrais de Tóquio. Café da manhça maravilhoso, com caviar e champagne, inclusive, e o quarto, roupas de cama e tudo em excelentes condições.

Translate

10

Ai

9 Jun 2022

·

Stayed 1 night

スタッフの方が気さくでとても快適に過ごすことが出来た。朝食は美味しかったがクオリティー的にはそこそこのビジネスホテルと変わらない気がする。

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10

Sharlene

5 Jun 2024

·

Stayed 1 night

The property location is excellent right next to Ginza shopping area . Lots of restaurants around . Service at the hotel was as good as it gets , staff taking care of all your needs . Their restaurant Sezanne was just an amazing.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14 $1,309	15	16	17 $1,800
18 $1,688	19 $2,056	20 $1,710	21 $1,469	22 $1,373	23 $1,327	24 $1,724
25 $2,166	26 $1,978	27 $1,327	28 $1,733	29 $1,374	30	31 $1,603

Su	Mo	Tu	We	Th	Fr	Sa
1 $1,346	2 $1,572	3 $1,861	4 $2,059	5 $1,791	6 $1,346	7 $1,222
8 $1,267	9 $1,548	10 $1,588	11 $1,941	12 $1,754	13 $1,297	14 $1,259
15 $1,506	16 $1,657	17	18	19	20 $1,859	21 $2,170
22 $1,780	23 $1,658	24 $1,528	25 $1,313	26 $1,617	27 $1,317	28 $1,259
29 $1,219	30 $1,077

Four Seasons Hotel Tokyo at Marunouchi

Prices for Four Seasons Hotel Tokyo at Marunouchi

Monthly average prices

About this property

Location

Room options

Room (Four Seasons)

Suite (Marunouchi)

Room (Eki)

Suite (Sezanne)

Room (Marunouchi)

Suite, 1 Bedroom

Room, 1 King Bed (Ginza)

Room, 2 Queen Beds (Ginza)

Room, 2 Queen Beds, Corner (Ginza)

Guest reviews of Four Seasons Hotel Tokyo at Marunouchi

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Four Seasons Hotel Tokyo at Marunouchi

Prices for upcoming dates