Hilton Tokyo
US$436
/ night
Avg. for November
Prices for Hilton Tokyo
Select dates to see prices and availability
US$436
/ night
Avg. for November
Monthly average prices
Nightly prices at Hilton Tokyo average US$265 in the cheapest month (January) and US$581 in the most expensive month (June), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$265 |
| February | US$353 |
| March | US$474 |
| April | US$461 |
| May | US$452 |
| June | US$581 |
| July | US$516 |
| August | US$408 |
| September | US$354 |
| October | US$452 |
| November | US$436 |
| December | US$383 |
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Nov · US$436
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Most expensive: June (~US$581)
Cheapest: January (~US$265)
About this property
Take advantage of recreational opportunities offered, including an indoor pool, a pickleball court, and a sauna. Additional amenities at this hotel include concierge services, shopping on site, and wedding services.
Amenities
Take advantage of recreational opportunities offered, including an indoor pool, a pickleball court, and a sauna. Additional amenities at this hotel include concierge services, shopping on site, and wedding services.
Business amenities
Featured amenities include limo/town car service, express check-out, and dry cleaning/laundry services. Planning an event in Tokyo? This hotel has 10215 square feet (949 square meters) of space consisting of conference space and 25 meeting rooms. A roundtrip airport shuttle is provided for a surcharge at scheduled times, and self parking (subject to charges) is available onsite.
Dining
Enjoy international cuisine at MARBLE LOUNGE, one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:00 AM to 10:30 AM for a fee.
Rooms
Make yourself at home in one of the 830 guestrooms featuring refrigerators and LCD televisions. Digital programming provides entertainment, and wired and wireless internet access is available for a surcharge. Private bathrooms have complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.
Location
With a stay at Hilton Tokyo, you'll be centrally located in Tokyo, within a 5-minute drive of Shinjuku Gyoen National Garden and Yoyogi Park. This luxury hotel is 3.4 mi (5.4 km) from Shibuya Crossing and 4 mi (6.4 km) from Tokyo Imperial Palace.
What's nearby
Shinjuku Central Park(0.1 Miles)
Tokyo Metropolitan Government Building(0.2 Miles)
Omoide Yokocho(0.6 Miles)
Shinjuku Isetan(0.8 Miles)
Tokyo Tourist Information Center(0.9 Miles)
Tokyo Opera City Concert Hall(0.9 Miles)
Shinjuku Gyoen National Garden(1.2 Miles)
Yoyogi Park(1.4 Miles)
Meiji Jingu Shrine(1.5 Miles)
Tokyo Metropolitan Gymnasium(1.8 Miles)
Omotesando(2 Miles)
MUFG Stadium(2 Miles)
Takeshita Street(2 Miles)
NHK Hall(2.2 Miles)
Meiji Jingu Stadium(2.3 Miles)
Haneda Airport (HND)(18.4 Miles)
Narita Intl. Airport (NRT)(52.1 Miles)
Sauna
Laundry service
Elevator/Lift
Multilingual staff
Safe-deposit box
Meeting rooms
Location
6-6-2, Nishi-Shinjuku, Shinjuku-ku, Nishi-Shinjuku, Tokyo, Japan
Shinjuku Central Park (0.1 Miles)
Tokyo Metropolitan Government Building (0.2 Miles)
Omoide Yokocho (0.6 Miles)
Shinjuku Isetan (0.8 Miles)
Tokyo Tourist Information Center (0.9 Miles)
Tokyo Opera City Concert Hall (0.9 Miles)
Guest reviews of Hilton Tokyo
8.6
Fabulous
Based on 2,448 verified reviews
Who stays here?
Business
24%
Couple
29%
Family
28%
Group
9%
Solo
7%
What guests think
AI-generated summary based on recent guest reviews
At Hilton Tokyo, reviewers consistently praise friendly, attentive staff and comfortable, often spacious rooms with views, while many also highlight strong breakfasts and lounges, though some feel parts of the property are dated and the hotel can be very busy.
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What guests think
At Hilton Tokyo, reviewers consistently praise friendly, attentive staff and comfortable, often spacious rooms with views, while many also highlight strong breakfasts and lounges, though some feel parts of the property are dated and the hotel can be very busy.
Cleanliness is generally praised, with occasional lapses such as bathroom issues or lingering odors. Dining stands out for variety and quality—especially breakfast and the Grill—though prices and queues appear at peak times, and bar experiences can differ. The location offers underground metro access, an airport limousine stop and a quieter park-side setting, but it’s a walk from central Shinjuku and some report sirens at night. Overall, expect attentive service and convenience with some signs of age.
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AI-generated summary based on recent guest reviews
Facilities
Guests value the Executive Lounge, gym and bar options. Several note aging or under-repair areas, a small onsen/pool, and Wi‑Fi charges for non‑members.
Related guest reviews
10
Manuel
11 Jan 2026
·
Stayed 1 night
Rooms nice and big breakfast hotel staff amazing great gym
Rooms nice and big breakfast hotel staff amazing great gym
8
MINJUNG
25 Feb 2025
·
Stayed 2 nights
이그제큐티브 스위트에서 숙박했고 내부시설이나 라운지 서비스, 그리고 신주쿠역까지 운행하는 셔틀서비스는미리 알아보고 간 그대로 기대만큼 쾌적하고 편리해서 좋았습니다. 다만 <상태> 점수를 낮게 매긴 이유는 수영장 컨디션이 상당히 나빠서입니다. 수영장 탱크 내벽 페인트가 덧칠에 덧칠이 되어 있는 거 같은데 턴을 하며 벽을 살짝 짚자 물에 불은 페인트가 가볍게 뜯어져서 깜짝 놀랬습니다. 요즘도 이런 페인트를 수영장에 쓰나 싶었습니다. 그러고선 바닥을 보니 뜯겨진 페인트 조각들이 바닥에 가라앉아있고 수영을 하면 페인트조각이 둥둥 떠다녔습니다. 오랜된 호텔이라는 것을 감안하더라도 최근 호텔수영장 어디에서도 본 적없는 페인트 벗겨짐은 충격이었네요. 보수가 시급해 보입니다. 그럼에도 여느 분들이 헬스장 이용을 매일하듯 수영으로 운동량을 채우는 편이라 머무는동안 매일 이용했습니다 다음에도 힐튼 도쿄 이용할 계획입니다. 다음 숙박땐 수영장 개선이 되어 있기를 바래봅니다.
이그제큐티브 스위트에서 숙박했고 내부시설이나 라운지 서비스, 그리고 신주쿠역까지 운행하는 셔틀서비스는미리 알아보고 간 그대로 기대만큼 쾌적하고 편리해서 좋았습니다. 다만 <상태> 점수를 낮게 매긴 이유는 수영장 컨디션이 상당히 나빠서입니다. 수영장 탱크 내벽 페인트가 덧칠에 덧칠이 되어 있는 거 같은데 턴을 하며 벽을 살짝 짚자 물에 불은 페인트가 가볍게 뜯어져서 깜짝 놀랬습니다. 요즘도 이런 페인트를 수영장에 쓰나 싶었습니다. 그러고선 바닥을 보니 뜯겨진 페인트 조각들이 바닥에 가라앉아있고 수영을 하면 페인트조각이 둥둥 떠다녔습니다. 오랜된 호텔이라는 것을 감안하더라도 최근 호텔수영장 어디에서도 본 적없는 페인트 벗겨짐은 충격이었네요. 보수가 시급해 보입니다. 그럼에도 여느 분들이 헬스장 이용을 매일하듯 수영으로 운동량을 채우는 편이라 머무는동안 매일 이용했습니다 다음에도 힐튼 도쿄 이용할 계획입니다. 다음 숙박땐 수영장 개선이 되어 있기를 바래봅니다.
10
Kenneth
6 Jan 2026
·
Stayed 6 nights
Fantastic hotel with the most attentive staff. Not cheap but for a Tokyo hotel to have so much space in your room isn’t easy to find as they specialise in small rooms. Food was great and the bars were superb with a great cocktail choice and some good drama.
Fantastic hotel with the most attentive staff. Not cheap but for a Tokyo hotel to have so much space in your room isn’t easy to find as they specialise in small rooms. Food was great and the bars were superb with a great cocktail choice and some good drama.
10
Danielle
19 Jun 2025
·
Stayed 5 nights
The staff were very kind and helpful. We enjoyed having our breakfast in the executive lounge area. The pool and gym were very clean.
The staff were very kind and helpful. We enjoyed having our breakfast in the executive lounge area. The pool and gym were very clean.
8
Anna
30 May 2025
·
Stayed 4 nights
We opted for a junior suite with executive lounge access The room was an excellent size, very clean and the beds were very comfortable. All staff were friendly and the breakfast was very good. The hotel is in a quiet part of Shinjuku but with easy access to the Shinjuku train station either on foot or using the free hotel shuttle bus. The executive lounge was good, but not as good as other lounges we were in on our trip and it was very busy. I was very disappointed with the ladies Onsen, as the hot pool was basically only the size of a two person spa bath and the cold pool could only fit one person, both were inside only with no outdoor Onsen. The facilities attached to the Onsen were also very old and not of the quality of other hotel Onsen that I visited on our trip around Japan. I was expecting better from the Hilton. The swimming pool was under repair during our stay and this was not made clear to us when we made the booking on Expedia which was disappointing.
We opted for a junior suite with executive lounge access The room was an excellent size, very clean and the beds were very comfortable. All staff were friendly and the breakfast was very good. The hotel is in a quiet part of Shinjuku but with easy access to the Shinjuku train station either on foot or using the free hotel shuttle bus. The executive lounge was good, but not as good as other lounges we were in on our trip and it was very busy. I was very disappointed with the ladies Onsen, as the hot pool was basically only the size of a two person spa bath and the cold pool could only fit one person, both were inside only with no outdoor Onsen. The facilities attached to the Onsen were also very old and not of the quality of other hotel Onsen that I visited on our trip around Japan. I was expecting better from the Hilton. The swimming pool was under repair during our stay and this was not made clear to us when we made the booking on Expedia which was disappointing.
6
MING-HSIEN
24 Dec 2025
·
Stayed 5 nights
高速網路只免費提供給會員，很少有飯店網路要加錢了
高速網路只免費提供給會員，很少有飯店網路要加錢了
10
James
16 Mar 2024
·
Stayed 6 nights
Great hotel, clean and friendly staff. The executive lounge is one of the best I’ve been in.
Great hotel, clean and friendly staff. The executive lounge is one of the best I’ve been in.
10
Peter
19 Apr 2025
·
Stayed 4 nights
The spa facility was outdated.
The spa facility was outdated.
10
Paul
29 Mar 2025
·
Stayed 11 nights
A very busy hotel but an excellent stay nonetheless. My advice for anybody booking this hotel is that the executive lounge access is well worth it. The breakfast in the morning is very good and needed as there are few restaurants that open that early in Tokyo. The shuttle to Shinjuku station is also an excellent service and extremely punctual. I had packages from Amazon delivered to concierge without issue and you are notified once your package arrives. Highly recommend!
A very busy hotel but an excellent stay nonetheless. My advice for anybody booking this hotel is that the executive lounge access is well worth it. The breakfast in the morning is very good and needed as there are few restaurants that open that early in Tokyo. The shuttle to Shinjuku station is also an excellent service and extremely punctual. I had packages from Amazon delivered to concierge without issue and you are notified once your package arrives. Highly recommend!
10
Sandeep
6 Oct 2025
·
Stayed 4 nights
Stayed in an executive room. V roomy by Tokyo standards. Exec lounge was fantastic...nice views, good food and staff. St George's bar staff were v helpful, concierge extremely helpful. If ever back in Tokyo would stay again. High floor good views.
Stayed in an executive room. V roomy by Tokyo standards. Exec lounge was fantastic...nice views, good food and staff. St George's bar staff were v helpful, concierge extremely helpful. If ever back in Tokyo would stay again. High floor good views.
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AI-generated summary based on recent guest reviews
Cleanliness
Overall feedback cites clean, well-maintained spaces. A minority reported issues such as bathroom hair, odors/air quality, dust or allergens, and inconsistent housekeeping.
Related guest reviews
10
Edward
13 Sept 2025
·
Stayed 8 nights
I just returned for an 8-night visit in Tokyo. Fortunately, I booked Hilton. As an American that’s never been to Japan, I found the time change, exchange rates, trains/subways, limited English, and the heat (90F–95F) hard. My advantage: I stayed at Hilton Tokyo. I always came back to a clean, well air-conditioned room. It helped me enjoy my stay; without a recharge I wouldn’t have enjoyed my trip as much. Additionally, I stayed on the 30 floor (741 sq. ft. room). I splurged and loved every minute. Seeing Mt. Fuji at sunset out my window was the bomb! The Executive Lounge came with my room. Tremendous value: endless adult beverages on the house, breakfasts, and light dinners. The above is the cake and the icing. Here’s the cherry on top; the staff. Mr. Regivaldo Waki – Journey Ambassador (Japanese/English/Portuguese), Yurina Okada - Concierge (English) and Tomoko Aoki – Bell Captain (English). Without these three, my trip might have been a disaster. They bent over backwards looking for restaurants and niche stores. They also spent an in ordinant amount of time helping me with trains/metro and mapping it almost daily. Purchasing tickets was another gift. This was all with a genuine smile. I hated to leave the hotel—and I spend 150-300 days a year living in them. Finally, Japan is an amazing place—safe, clean, helpful and honest. Please visit Japan and the Hilton Tokyo. Once you do, ask for Mr. Waki and sit back. Yurina and Tomoko will help you with the rest. God bless, Edward
I just returned for an 8-night visit in Tokyo. Fortunately, I booked Hilton. As an American that’s never been to Japan, I found the time change, exchange rates, trains/subways, limited English, and the heat (90F–95F) hard. My advantage: I stayed at Hilton Tokyo. I always came back to a clean, well air-conditioned room. It helped me enjoy my stay; without a recharge I wouldn’t have enjoyed my trip as much. Additionally, I stayed on the 30 floor (741 sq. ft. room). I splurged and loved every minute. Seeing Mt. Fuji at sunset out my window was the bomb! The Executive Lounge came with my room. Tremendous value: endless adult beverages on the house, breakfasts, and light dinners. The above is the cake and the icing. Here’s the cherry on top; the staff. Mr. Regivaldo Waki – Journey Ambassador (Japanese/English/Portuguese), Yurina Okada - Concierge (English) and Tomoko Aoki – Bell Captain (English). Without these three, my trip might have been a disaster. They bent over backwards looking for restaurants and niche stores. They also spent an in ordinant amount of time helping me with trains/metro and mapping it almost daily. Purchasing tickets was another gift. This was all with a genuine smile. I hated to leave the hotel—and I spend 150-300 days a year living in them. Finally, Japan is an amazing place—safe, clean, helpful and honest. Please visit Japan and the Hilton Tokyo. Once you do, ask for Mr. Waki and sit back. Yurina and Tomoko will help you with the rest. God bless, Edward
4
Jinu
22 Jan 2024
·
Stayed 3 nights
This hotel had terrible air quality in the room. I was sick the entire time there. Housekeeping hardly change the sheets or even dusted the room. I asked for a humidifier which made my sickness even worse. They claimed it’s because the hotel is very old and no ventilation. There were several others i spoke to that had similar complaints. If they know the problem then why haven’t they looked into a solution? I did not enjoy my stay or my vacation. I will not be going back to this hotel.
This hotel had terrible air quality in the room. I was sick the entire time there. Housekeeping hardly change the sheets or even dusted the room. I asked for a humidifier which made my sickness even worse. They claimed it’s because the hotel is very old and no ventilation. There were several others i spoke to that had similar complaints. If they know the problem then why haven’t they looked into a solution? I did not enjoy my stay or my vacation. I will not be going back to this hotel.
10
Robert
23 Mar 2025
·
Stayed 1 night
Absolutely sensational hotel in Tokyo. Amazingly helpful and responsive staff who went out of their way to make our staff memorable. Hotel is immaculate both in and out, and the room was kept to the highest order by the housekeeping tea.. We had an executive room with access to the relevant lounge. Lounge was split into two was quiet and coffee, drinks and snacks plentiful all day. Evening snacks and drinks were superb and included branded alcohol drinks. The lounge was very busy on the weekend but the staff managed numbers incredibly well. The lounge concierge service was outstanding, they were extremely knowledgeable and helpful. Due to the Heathrow closure the staff did all they could do to accommodate us having a later checkout and lounge access which was beyond what could have been expected. They were even able to advise on airport transfers including the executive bus transfer service which is hourly and very cost effective ie 1400 tempo to transfer to the airport Hotel has a shuttle to a shopping area which is provided free of charge
Absolutely sensational hotel in Tokyo. Amazingly helpful and responsive staff who went out of their way to make our staff memorable. Hotel is immaculate both in and out, and the room was kept to the highest order by the housekeeping tea.. We had an executive room with access to the relevant lounge. Lounge was split into two was quiet and coffee, drinks and snacks plentiful all day. Evening snacks and drinks were superb and included branded alcohol drinks. The lounge was very busy on the weekend but the staff managed numbers incredibly well. The lounge concierge service was outstanding, they were extremely knowledgeable and helpful. Due to the Heathrow closure the staff did all they could do to accommodate us having a later checkout and lounge access which was beyond what could have been expected. They were even able to advise on airport transfers including the executive bus transfer service which is hourly and very cost effective ie 1400 tempo to transfer to the airport Hotel has a shuttle to a shopping area which is provided free of charge
10
Clinton
10 Jan 2026
·
Stayed 6 nights
Excellent staff, very well maintained property, very clean
Excellent staff, very well maintained property, very clean
10
Hafeez
18 Aug 2025
·
Stayed 4 nights
Good cleanliness
Good cleanliness
10
Robert
2 Nov 2025
·
Stayed 8 nights
Wonderful staff clean
Wonderful staff clean
4
Zachary
24 Jun 2024
·
Stayed 3 nights
I was here a decade ago on business and I left impressed. Fast forward to 2024 I'm visiting with my family, and I find the value proposition here severely lacking. Perhaps hospitality management in the rest of the world has caught up, and many far surpassed this particular establishment. Overall I felt the room is old, tired, and quite confined. Design is dated. Sound proofing is weak. Not as clean as I remembered. All would've been acceptable had the price matched its current state. Not likely to stay here again given numerous options available elsewhere.
I was here a decade ago on business and I left impressed. Fast forward to 2024 I'm visiting with my family, and I find the value proposition here severely lacking. Perhaps hospitality management in the rest of the world has caught up, and many far surpassed this particular establishment. Overall I felt the room is old, tired, and quite confined. Design is dated. Sound proofing is weak. Not as clean as I remembered. All would've been acceptable had the price matched its current state. Not likely to stay here again given numerous options available elsewhere.
10
Suzanne
23 Nov 2025
·
Stayed 5 nights
Lovely stay at the Hilton! The hotel has a lovely buzz about it, the staff are awesome, and our room, a King Jr Suite Executive, was roomy, sunny and gave us access to the excutive lounge. Staff in the lounge are awesome, and in the face of some pretty demanding guests at times, always remain professional, polite and service focused. The main breakfast buffet has an awesome variety of food, but can get quite busy - so go early! The rooms were serviced beautifully, especially given the amount of shopping debris we left daily - so a big thank you to the room service team. Hotel is in an ok location - has a cool park opposite and its about 10 - 15 mins walk to Shinjuki station. The hotel has a regular shuttle into the CBD which is awesome. This is our 4th stay at the Hilton, we initially chose to stay at a "western style" hotel for our first trip to be able to control the type of food we had access to (my partner has seafood allergies) but even now as we have learned to navigate the food (benito in everything lol) we still choose to come back to the Hilton - its a consistently lovely experience!
Lovely stay at the Hilton! The hotel has a lovely buzz about it, the staff are awesome, and our room, a King Jr Suite Executive, was roomy, sunny and gave us access to the excutive lounge. Staff in the lounge are awesome, and in the face of some pretty demanding guests at times, always remain professional, polite and service focused. The main breakfast buffet has an awesome variety of food, but can get quite busy - so go early! The rooms were serviced beautifully, especially given the amount of shopping debris we left daily - so a big thank you to the room service team. Hotel is in an ok location - has a cool park opposite and its about 10 - 15 mins walk to Shinjuki station. The hotel has a regular shuttle into the CBD which is awesome. This is our 4th stay at the Hilton, we initially chose to stay at a "western style" hotel for our first trip to be able to control the type of food we had access to (my partner has seafood allergies) but even now as we have learned to navigate the food (benito in everything lol) we still choose to come back to the Hilton - its a consistently lovely experience!
10
AIKO
1 Feb 2025
·
Stayed 1 night
バスタブは髪の毛があったりで いまいちでした 部屋チェンジしてもらえたけど、 なんだかモヤモヤしました
バスタブは髪の毛があったりで いまいちでした 部屋チェンジしてもらえたけど、 なんだかモヤモヤしました
10
Nicholas
25 Apr 2023
·
Stayed 2 nights
Fantastic hotel located in Shinjuku just a couple of minutes away from the pulse in a quiet area. Everything was amazing except for the cleaning in the room. Not happy to find a guest’s underwear and socks under the bed when booking a room like this
Fantastic hotel located in Shinjuku just a couple of minutes away from the pulse in a quiet area. Everything was amazing except for the cleaning in the room. Not happy to find a guest’s underwear and socks under the bed when booking a room like this
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AI-generated summary based on recent guest reviews
Rooms
Many describe rooms as spacious and comfortable for Tokyo, often with city or Mt. Fuji views. Some find decor dated, bathrooms compact with awkward shower screens, thin walls or external sirens, and limited in-room tech/TV options.
Related guest reviews
6
Angel
27 Jan 2025
·
Stayed 2 nights
First time staying at this hotel . It’s next to a police station and I was constantly woken up by sirens in the middle of the night . Not what I was expecting for the price I paid per night for this hotel . Other than that nice hotel but small rooms for the price .
First time staying at this hotel . It’s next to a police station and I was constantly woken up by sirens in the middle of the night . Not what I was expecting for the price I paid per night for this hotel . Other than that nice hotel but small rooms for the price .
6
Roger
23 Feb 2025
·
Stayed 6 nights
Room size is good bud the bathroom is very small and not well appointed (lacking towel rails etc). The shower screen is small and hence inadequate in preventing water splashing out onto the bathroom floor.
Room size is good bud the bathroom is very small and not well appointed (lacking towel rails etc). The shower screen is small and hence inadequate in preventing water splashing out onto the bathroom floor.
10
Manpreet
12 Nov 2025
·
Stayed 4 nights
We stayed at the Hilton Tokyo in a King Premium Room with Sofa Bed (nicknamed the “lucky room”), and it was an excellent experience overall. The room design was impressive, with plenty of smart storage space — especially under the cabinets, which made it easy to store and organize large luggage. The espresso machine and tea selection were a lovely touch, and the hotel even surprised us with birthday treats, which made the stay extra special. The staff were outstanding — friendly, professional, and very attentive. They were also understanding about our check-in and check-out times, which we really appreciated. The breakfast was delicious, offering a wide variety including Indian dishes, traditional Japanese options, and Western choices. There was also plenty of complimentary water in the room, and the staff even offered a small treat upon departure, which was a wonderful gesture. It’s also a pickup spot for the Airport Limousine Bus, making it very convenient at the end of a trip. Our room felt roomy and comfortable, even for three friends with lots of luggage at the end of our Japan trip. The only minor downside was that the shower floor was a bit slippery, and the shower head didn’t stay in position well — it would be perfect with a rain shower. While the hotel is a short walk from the train station (not quite as central as being right by Shinjuku Station), the location was still very convenient for getting around Tokyo. Overall, Hilton Tokyo is a fantastic hotel.
We stayed at the Hilton Tokyo in a King Premium Room with Sofa Bed (nicknamed the “lucky room”), and it was an excellent experience overall. The room design was impressive, with plenty of smart storage space — especially under the cabinets, which made it easy to store and organize large luggage. The espresso machine and tea selection were a lovely touch, and the hotel even surprised us with birthday treats, which made the stay extra special. The staff were outstanding — friendly, professional, and very attentive. They were also understanding about our check-in and check-out times, which we really appreciated. The breakfast was delicious, offering a wide variety including Indian dishes, traditional Japanese options, and Western choices. There was also plenty of complimentary water in the room, and the staff even offered a small treat upon departure, which was a wonderful gesture. It’s also a pickup spot for the Airport Limousine Bus, making it very convenient at the end of a trip. Our room felt roomy and comfortable, even for three friends with lots of luggage at the end of our Japan trip. The only minor downside was that the shower floor was a bit slippery, and the shower head didn’t stay in position well — it would be perfect with a rain shower. While the hotel is a short walk from the train station (not quite as central as being right by Shinjuku Station), the location was still very convenient for getting around Tokyo. Overall, Hilton Tokyo is a fantastic hotel.
10
Caroline
1 Jun 2024
·
Stayed 2 nights
Walls are quite thin so can hear people in hallways and in their rooms. On the 31st floor can hear rhythmic sounds through vent throughout day and night - - sounds like either a washing machine or dishwasher. Quite annoying. Other than that, breakfast was good and beds were very comfortable. The welcome gift was a nice touch. Great view from 31st floor.
Walls are quite thin so can hear people in hallways and in their rooms. On the 31st floor can hear rhythmic sounds through vent throughout day and night - - sounds like either a washing machine or dishwasher. Quite annoying. Other than that, breakfast was good and beds were very comfortable. The welcome gift was a nice touch. Great view from 31st floor.
10
Ralph
26 May 2023
·
Stayed 1 night
Room was excellent except for the lounge chair was worn/dated and not comfortable.
Room was excellent except for the lounge chair was worn/dated and not comfortable.
10
Christiaan
18 Mar 2023
·
Stayed 1 night
Staff at check-in were very good. The property needs updating, rooms are very small and dated in comparison to other int'l brand hotels in the area at the same price point.
Staff at check-in were very good. The property needs updating, rooms are very small and dated in comparison to other int'l brand hotels in the area at the same price point.
10
jeffrey
3 Feb 2026
·
Stayed 2 nights
Well, I don’t stay at a lot of Hilton’s or five star hotels but it was pretty nice. Breakfast on the first floor was really good. Some five star hotels have outlandishly fancy meals and I don’t think it came quite up to those standards but to be honest, in my experience, they do not taste any better. The line on the first floor was getting long when I left but I did not notice anyone waiting a long time but you might want to eat earlier rather than later if you want to sit right down. Executive Suite was very comfortable and I hope I return.
Well, I don’t stay at a lot of Hilton’s or five star hotels but it was pretty nice. Breakfast on the first floor was really good. Some five star hotels have outlandishly fancy meals and I don’t think it came quite up to those standards but to be honest, in my experience, they do not taste any better. The line on the first floor was getting long when I left but I did not notice anyone waiting a long time but you might want to eat earlier rather than later if you want to sit right down. Executive Suite was very comfortable and I hope I return.
10
Suzanne
23 Nov 2025
·
Stayed 5 nights
Lovely stay at the Hilton! The hotel has a lovely buzz about it, the staff are awesome, and our room, a King Jr Suite Executive, was roomy, sunny and gave us access to the excutive lounge. Staff in the lounge are awesome, and in the face of some pretty demanding guests at times, always remain professional, polite and service focused. The main breakfast buffet has an awesome variety of food, but can get quite busy - so go early! The rooms were serviced beautifully, especially given the amount of shopping debris we left daily - so a big thank you to the room service team. Hotel is in an ok location - has a cool park opposite and its about 10 - 15 mins walk to Shinjuki station. The hotel has a regular shuttle into the CBD which is awesome. This is our 4th stay at the Hilton, we initially chose to stay at a "western style" hotel for our first trip to be able to control the type of food we had access to (my partner has seafood allergies) but even now as we have learned to navigate the food (benito in everything lol) we still choose to come back to the Hilton - its a consistently lovely experience!
Lovely stay at the Hilton! The hotel has a lovely buzz about it, the staff are awesome, and our room, a King Jr Suite Executive, was roomy, sunny and gave us access to the excutive lounge. Staff in the lounge are awesome, and in the face of some pretty demanding guests at times, always remain professional, polite and service focused. The main breakfast buffet has an awesome variety of food, but can get quite busy - so go early! The rooms were serviced beautifully, especially given the amount of shopping debris we left daily - so a big thank you to the room service team. Hotel is in an ok location - has a cool park opposite and its about 10 - 15 mins walk to Shinjuki station. The hotel has a regular shuttle into the CBD which is awesome. This is our 4th stay at the Hilton, we initially chose to stay at a "western style" hotel for our first trip to be able to control the type of food we had access to (my partner has seafood allergies) but even now as we have learned to navigate the food (benito in everything lol) we still choose to come back to the Hilton - its a consistently lovely experience!
10
Ralph
1 Jan 2026
·
Stayed 1 night
The staff were excellent and helpful. The room was spacious and provided a great view of the city.
The staff were excellent and helpful. The room was spacious and provided a great view of the city.
8
Nancy
23 Apr 2023
·
Stayed 6 nights
The service is very good but the room lacks technology upgrades such as charging station and smart TV. The TV is very small and channels provided only have very 2 English channels. So basically no entertainment while we are there. Compare to other hotels that we stayed recently, this one is really basic. However, the concierge service is really excellent and overall experience is good
The service is very good but the room lacks technology upgrades such as charging station and smart TV. The TV is very small and channels provided only have very 2 English channels. So basically no entertainment while we are there. Compare to other hotels that we stayed recently, this one is really basic. However, the concierge service is really excellent and overall experience is good
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AI-generated summary based on recent guest reviews
Service
Service is a standout with consistently friendly, professional staff and excellent concierge support. Occasional complaints mention busy venues, restaurant/reservation access issues, OTA-related check-in frustrations, and lapses like QR-only room service or rushed buffet closing.
Related guest reviews
10
Edward
13 Sept 2025
·
Stayed 8 nights
I just returned for an 8-night visit in Tokyo. Fortunately, I booked Hilton. As an American that’s never been to Japan, I found the time change, exchange rates, trains/subways, limited English, and the heat (90F–95F) hard. My advantage: I stayed at Hilton Tokyo. I always came back to a clean, well air-conditioned room. It helped me enjoy my stay; without a recharge I wouldn’t have enjoyed my trip as much. Additionally, I stayed on the 30 floor (741 sq. ft. room). I splurged and loved every minute. Seeing Mt. Fuji at sunset out my window was the bomb! The Executive Lounge came with my room. Tremendous value: endless adult beverages on the house, breakfasts, and light dinners. The above is the cake and the icing. Here’s the cherry on top; the staff. Mr. Regivaldo Waki – Journey Ambassador (Japanese/English/Portuguese), Yurina Okada - Concierge (English) and Tomoko Aoki – Bell Captain (English). Without these three, my trip might have been a disaster. They bent over backwards looking for restaurants and niche stores. They also spent an in ordinant amount of time helping me with trains/metro and mapping it almost daily. Purchasing tickets was another gift. This was all with a genuine smile. I hated to leave the hotel—and I spend 150-300 days a year living in them. Finally, Japan is an amazing place—safe, clean, helpful and honest. Please visit Japan and the Hilton Tokyo. Once you do, ask for Mr. Waki and sit back. Yurina and Tomoko will help you with the rest. God bless, Edward
I just returned for an 8-night visit in Tokyo. Fortunately, I booked Hilton. As an American that’s never been to Japan, I found the time change, exchange rates, trains/subways, limited English, and the heat (90F–95F) hard. My advantage: I stayed at Hilton Tokyo. I always came back to a clean, well air-conditioned room. It helped me enjoy my stay; without a recharge I wouldn’t have enjoyed my trip as much. Additionally, I stayed on the 30 floor (741 sq. ft. room). I splurged and loved every minute. Seeing Mt. Fuji at sunset out my window was the bomb! The Executive Lounge came with my room. Tremendous value: endless adult beverages on the house, breakfasts, and light dinners. The above is the cake and the icing. Here’s the cherry on top; the staff. Mr. Regivaldo Waki – Journey Ambassador (Japanese/English/Portuguese), Yurina Okada - Concierge (English) and Tomoko Aoki – Bell Captain (English). Without these three, my trip might have been a disaster. They bent over backwards looking for restaurants and niche stores. They also spent an in ordinant amount of time helping me with trains/metro and mapping it almost daily. Purchasing tickets was another gift. This was all with a genuine smile. I hated to leave the hotel—and I spend 150-300 days a year living in them. Finally, Japan is an amazing place—safe, clean, helpful and honest. Please visit Japan and the Hilton Tokyo. Once you do, ask for Mr. Waki and sit back. Yurina and Tomoko will help you with the rest. God bless, Edward
4
Daniel
15 Jun 2023
·
Stayed 6 nights
Lots of confusion with the front desk and duty manager about my booking as it was done via Orbitz which according to them meant that I would be ineligible to receive points towards maintaining my current Diamond status. I offered to rebook directly with them in an effort to manage this. It still has not been resolved. Very disappointing and the service at the Osaka Hilton where I had stayed prior to arriving in Tokyo was by far superior.
Lots of confusion with the front desk and duty manager about my booking as it was done via Orbitz which according to them meant that I would be ineligible to receive points towards maintaining my current Diamond status. I offered to rebook directly with them in an effort to manage this. It still has not been resolved. Very disappointing and the service at the Osaka Hilton where I had stayed prior to arriving in Tokyo was by far superior.
10
howard
17 Feb 2026
·
Stayed 3 nights
Room is spacious, clean and comfortable. Staff was attentive, knowledgeable and wonderful.
Room is spacious, clean and comfortable. Staff was attentive, knowledgeable and wonderful.
10
Shehnaz
20 Sept 2025
·
Stayed 5 nights
Staff were courteous and helpful, Concierge employees were excellent, Yurina Yuka and Takoko all were very helpful. Overall experience was good. Thanks.
Staff were courteous and helpful, Concierge employees were excellent, Yurina Yuka and Takoko all were very helpful. Overall experience was good. Thanks.
10
Suzanne
23 Nov 2025
·
Stayed 5 nights
Lovely stay at the Hilton! The hotel has a lovely buzz about it, the staff are awesome, and our room, a King Jr Suite Executive, was roomy, sunny and gave us access to the excutive lounge. Staff in the lounge are awesome, and in the face of some pretty demanding guests at times, always remain professional, polite and service focused. The main breakfast buffet has an awesome variety of food, but can get quite busy - so go early! The rooms were serviced beautifully, especially given the amount of shopping debris we left daily - so a big thank you to the room service team. Hotel is in an ok location - has a cool park opposite and its about 10 - 15 mins walk to Shinjuki station. The hotel has a regular shuttle into the CBD which is awesome. This is our 4th stay at the Hilton, we initially chose to stay at a "western style" hotel for our first trip to be able to control the type of food we had access to (my partner has seafood allergies) but even now as we have learned to navigate the food (benito in everything lol) we still choose to come back to the Hilton - its a consistently lovely experience!
Lovely stay at the Hilton! The hotel has a lovely buzz about it, the staff are awesome, and our room, a King Jr Suite Executive, was roomy, sunny and gave us access to the excutive lounge. Staff in the lounge are awesome, and in the face of some pretty demanding guests at times, always remain professional, polite and service focused. The main breakfast buffet has an awesome variety of food, but can get quite busy - so go early! The rooms were serviced beautifully, especially given the amount of shopping debris we left daily - so a big thank you to the room service team. Hotel is in an ok location - has a cool park opposite and its about 10 - 15 mins walk to Shinjuki station. The hotel has a regular shuttle into the CBD which is awesome. This is our 4th stay at the Hilton, we initially chose to stay at a "western style" hotel for our first trip to be able to control the type of food we had access to (my partner has seafood allergies) but even now as we have learned to navigate the food (benito in everything lol) we still choose to come back to the Hilton - its a consistently lovely experience!
4
Runjit
13 Jul 2023
·
Stayed 8 nights
Service in buffet lounge dinner was disappointing - asked 3 times to finish and leave at 9pm, having only sat down 830pm with food and glass of wine. I understand the restaurant closes at 9pm but one table would not hold up anyone for another 15 mins or so. The impression I got was the staff just wanted to clear up and go home. No consideration for customer (paying a good rate) and goes against Hilton's mission statement of "fill the earth with hospitality"). Worst experience at a Hilton hotel from the many I've stayed at around the world. First time in Tokyo and not a pleasant impression of the hotel or City. A shame really.
Service in buffet lounge dinner was disappointing - asked 3 times to finish and leave at 9pm, having only sat down 830pm with food and glass of wine. I understand the restaurant closes at 9pm but one table would not hold up anyone for another 15 mins or so. The impression I got was the staff just wanted to clear up and go home. No consideration for customer (paying a good rate) and goes against Hilton's mission statement of "fill the earth with hospitality"). Worst experience at a Hilton hotel from the many I've stayed at around the world. First time in Tokyo and not a pleasant impression of the hotel or City. A shame really.
10
Edward
18 Feb 2026
·
Stayed 4 nights
The staff at the Hilton Tokyo were all so polite and helpful. The level of service they provided really contributed to making our stay there a wonderful experience. Our room was not large, but it was very clean. We loved the shower and bathtub combo. It was a lovely deep tub- wonderful for soaking after a full day of exploring. The staff at the St. George’s Bar and the staff at the Metropolitan Grill restaurant were especially welcoming and accommodating. We enjoyed a special Valentine’s meal at the Metropolitan Grill that was one of the best we have had anywhere. The menu was thoughtfully planned and beautifully prepared and presented. Our experience at Zata bar was disappointing in comparison to the St. George’s Bar. We found the level of service and the preparation of the cocktails far superior at St. George’s. One special feature that we discovered is that the hotel is linked to underground walkways that connect to some of the subway lines that we used frequently. This was a very nice feature that helped to facilitate our daily travels.
The staff at the Hilton Tokyo were all so polite and helpful. The level of service they provided really contributed to making our stay there a wonderful experience. Our room was not large, but it was very clean. We loved the shower and bathtub combo. It was a lovely deep tub- wonderful for soaking after a full day of exploring. The staff at the St. George’s Bar and the staff at the Metropolitan Grill restaurant were especially welcoming and accommodating. We enjoyed a special Valentine’s meal at the Metropolitan Grill that was one of the best we have had anywhere. The menu was thoughtfully planned and beautifully prepared and presented. Our experience at Zata bar was disappointing in comparison to the St. George’s Bar. We found the level of service and the preparation of the cocktails far superior at St. George’s. One special feature that we discovered is that the hotel is linked to underground walkways that connect to some of the subway lines that we used frequently. This was a very nice feature that helped to facilitate our daily travels.
4
cindy
22 Feb 2025
·
Stayed 5 nights
Room service requires us to order via QR code and the guest service REFUSED to take my order Later the manager came and apologised but never offer corrective action. I would rate Hilton as 2.0 stars for this. Cleaning staff wear same glove step 1 to clear Rubbish & clean toilet and step 2 handle your clean towels to hang on the railing. So unhygienic however the cleaner is very pleasant Overall the standard of service and cleanliness have dropped tremendously. Location at night always heard ambulance siren. Not recommended
Room service requires us to order via QR code and the guest service REFUSED to take my order Later the manager came and apologised but never offer corrective action. I would rate Hilton as 2.0 stars for this. Cleaning staff wear same glove step 1 to clear Rubbish & clean toilet and step 2 handle your clean towels to hang on the railing. So unhygienic however the cleaner is very pleasant Overall the standard of service and cleanliness have dropped tremendously. Location at night always heard ambulance siren. Not recommended
10
Catherin
23 Sept 2025
·
Stayed 4 nights
Concierge was very helpful booking tours and giving information on where to go around japan
Concierge was very helpful booking tours and giving information on where to go around japan
8
Anthony
13 May 2024
·
Stayed 4 nights
I am a Diamond Member at Hilton and Gold member with Expedia ! Sometime we forgot which site to book for our trips and I am sure it happened to a lot of you ! Regardless which site you use ! I believe the company staff ( some are so stuck up to the policy )that they don't realize or respect how important a return customer! Thankfully, they have other staff ( especially at front desk and her name is Ada ) who safe the day by getting what I was requesting! ( which was 1 hour of extension of my late check out ) ! To Hilton : if it wasn't Ada ! I will not stay at your hotel again although I am a diamond member at your hotel chain !
I am a Diamond Member at Hilton and Gold member with Expedia ! Sometime we forgot which site to book for our trips and I am sure it happened to a lot of you ! Regardless which site you use ! I believe the company staff ( some are so stuck up to the policy )that they don't realize or respect how important a return customer! Thankfully, they have other staff ( especially at front desk and her name is Ada ) who safe the day by getting what I was requesting! ( which was 1 hour of extension of my late check out ) ! To Hilton : if it wasn't Ada ! I will not stay at your hotel again although I am a diamond member at your hotel chain !
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AI-generated summary based on recent guest reviews
Location
Convenient for transport with underground access to Nishi-Shinjuku, an airport limousine stop, and a frequent shuttle to Shinjuku Station; quieter business area near a park. Some note it’s a walk from central nightlife and occasional sirens.
Related guest reviews
10
ROBIN
1 Jun 2024
·
Stayed 3 nights
Great location (near train station and a nice park).
Great location (near train station and a nice park).
10
Martyn Douglas
1 Sept 2025
·
Stayed 7 nights
Being close to the shops and the bars of Shinjuku, but far enough away to have a quiet setting is fantastic. The hotel is very well maintained, the staff are really helpful and the dining options are very good with lots of options.
Being close to the shops and the bars of Shinjuku, but far enough away to have a quiet setting is fantastic. The hotel is very well maintained, the staff are really helpful and the dining options are very good with lots of options.
10
Liang Heng Daniel
12 Dec 2024
·
Stayed 5 nights
The train station located beneath the hotel is incredibly convenient for traveling. Additionally, the hotel offers a complimentary shuttle bus every 20 minutes to Shinjuku Station. The front desk manager, Waly, greets us daily and is extremely helpful with our inquiries about navigating Tokyo. We will definitely return to this hotel on our next visit to Tokyo.
The train station located beneath the hotel is incredibly convenient for traveling. Additionally, the hotel offers a complimentary shuttle bus every 20 minutes to Shinjuku Station. The front desk manager, Waly, greets us daily and is extremely helpful with our inquiries about navigating Tokyo. We will definitely return to this hotel on our next visit to Tokyo.
4
CHRISTINA
24 Dec 2022
·
Stayed 19,348 nights
On the outskirts of Shinjuku. Located right next to a large hospital. Sirens all hours of the day. Poor soundproofing inside.
On the outskirts of Shinjuku. Located right next to a large hospital. Sirens all hours of the day. Poor soundproofing inside.
10
Duane
30 Aug 2025
·
Stayed 6 nights
Amazing breakfast and central to two subway routes
Amazing breakfast and central to two subway routes
10
Anupama
11 Mar 2023
·
Stayed 5 nights
Conveniently located - train station underground access. Restaurants nearby. We were there for the Tokyo marathon and it was a super convenient location.
Conveniently located - train station underground access. Restaurants nearby. We were there for the Tokyo marathon and it was a super convenient location.
10
Renee
11 Aug 2025
·
Stayed 9 nights
Great location and friendly and helpful staff. Free Shuttle bus made getting to Shinjuku station so easy. Would definitely stay here again
Great location and friendly and helpful staff. Free Shuttle bus made getting to Shinjuku station so easy. Would definitely stay here again
10
Suzanne
23 Nov 2025
·
Stayed 5 nights
Lovely stay at the Hilton! The hotel has a lovely buzz about it, the staff are awesome, and our room, a King Jr Suite Executive, was roomy, sunny and gave us access to the excutive lounge. Staff in the lounge are awesome, and in the face of some pretty demanding guests at times, always remain professional, polite and service focused. The main breakfast buffet has an awesome variety of food, but can get quite busy - so go early! The rooms were serviced beautifully, especially given the amount of shopping debris we left daily - so a big thank you to the room service team. Hotel is in an ok location - has a cool park opposite and its about 10 - 15 mins walk to Shinjuki station. The hotel has a regular shuttle into the CBD which is awesome. This is our 4th stay at the Hilton, we initially chose to stay at a "western style" hotel for our first trip to be able to control the type of food we had access to (my partner has seafood allergies) but even now as we have learned to navigate the food (benito in everything lol) we still choose to come back to the Hilton - its a consistently lovely experience!
Lovely stay at the Hilton! The hotel has a lovely buzz about it, the staff are awesome, and our room, a King Jr Suite Executive, was roomy, sunny and gave us access to the excutive lounge. Staff in the lounge are awesome, and in the face of some pretty demanding guests at times, always remain professional, polite and service focused. The main breakfast buffet has an awesome variety of food, but can get quite busy - so go early! The rooms were serviced beautifully, especially given the amount of shopping debris we left daily - so a big thank you to the room service team. Hotel is in an ok location - has a cool park opposite and its about 10 - 15 mins walk to Shinjuki station. The hotel has a regular shuttle into the CBD which is awesome. This is our 4th stay at the Hilton, we initially chose to stay at a "western style" hotel for our first trip to be able to control the type of food we had access to (my partner has seafood allergies) but even now as we have learned to navigate the food (benito in everything lol) we still choose to come back to the Hilton - its a consistently lovely experience!
10
Edward
18 Feb 2026
·
Stayed 4 nights
The staff at the Hilton Tokyo were all so polite and helpful. The level of service they provided really contributed to making our stay there a wonderful experience. Our room was not large, but it was very clean. We loved the shower and bathtub combo. It was a lovely deep tub- wonderful for soaking after a full day of exploring. The staff at the St. George’s Bar and the staff at the Metropolitan Grill restaurant were especially welcoming and accommodating. We enjoyed a special Valentine’s meal at the Metropolitan Grill that was one of the best we have had anywhere. The menu was thoughtfully planned and beautifully prepared and presented. Our experience at Zata bar was disappointing in comparison to the St. George’s Bar. We found the level of service and the preparation of the cocktails far superior at St. George’s. One special feature that we discovered is that the hotel is linked to underground walkways that connect to some of the subway lines that we used frequently. This was a very nice feature that helped to facilitate our daily travels.
The staff at the Hilton Tokyo were all so polite and helpful. The level of service they provided really contributed to making our stay there a wonderful experience. Our room was not large, but it was very clean. We loved the shower and bathtub combo. It was a lovely deep tub- wonderful for soaking after a full day of exploring. The staff at the St. George’s Bar and the staff at the Metropolitan Grill restaurant were especially welcoming and accommodating. We enjoyed a special Valentine’s meal at the Metropolitan Grill that was one of the best we have had anywhere. The menu was thoughtfully planned and beautifully prepared and presented. Our experience at Zata bar was disappointing in comparison to the St. George’s Bar. We found the level of service and the preparation of the cocktails far superior at St. George’s. One special feature that we discovered is that the hotel is linked to underground walkways that connect to some of the subway lines that we used frequently. This was a very nice feature that helped to facilitate our daily travels.
10
David
30 Aug 2025
·
Stayed 6 nights
Everything about this property was excellent including location and access to public transit
Everything about this property was excellent including location and access to public transit
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AI-generated summary based on recent guest reviews
Dining
Breakfast and lounge offerings are widely praised for variety and quality, and the Grill and St. George’s Bar receive strong reviews. Downsides include queues, high prices, variable experiences at some venues, and the need for reservations at peak times.
Related guest reviews
10
Deborah
16 Jul 2025
·
Stayed 2 nights
Comfortable stay, friendly, helpful staff with a great location.We were in an executive suite, slept 3. King bed was comfy with nice bedding. Staff added a roll away bed next to a long sofa. Spacious. Restaurants overpriced as expected. Plenty to walk to near-by.
Comfortable stay, friendly, helpful staff with a great location.We were in an executive suite, slept 3. King bed was comfy with nice bedding. Staff added a roll away bed next to a long sofa. Spacious. Restaurants overpriced as expected. Plenty to walk to near-by.
10
Carlos a
27 Jan 2026
·
Stayed 2 nights
Excelente quarto, equipe ótima e a localização também. Café da manhã delicioso!
Excelente quarto, equipe ótima e a localização também. Café da manhã delicioso!
10
Kenneth
6 Jan 2026
·
Stayed 6 nights
Fantastic hotel with the most attentive staff. Not cheap but for a Tokyo hotel to have so much space in your room isn’t easy to find as they specialise in small rooms. Food was great and the bars were superb with a great cocktail choice and some good drama.
Fantastic hotel with the most attentive staff. Not cheap but for a Tokyo hotel to have so much space in your room isn’t easy to find as they specialise in small rooms. Food was great and the bars were superb with a great cocktail choice and some good drama.
10
Craig
4 Oct 2024
·
Stayed 1 night
I ate at the grill on 2nd floor. Both food & service were excellent! Also the breakfast had so many options!
I ate at the grill on 2nd floor. Both food & service were excellent! Also the breakfast had so many options!
10
jeffrey
3 Feb 2026
·
Stayed 2 nights
Well, I don’t stay at a lot of Hilton’s or five star hotels but it was pretty nice. Breakfast on the first floor was really good. Some five star hotels have outlandishly fancy meals and I don’t think it came quite up to those standards but to be honest, in my experience, they do not taste any better. The line on the first floor was getting long when I left but I did not notice anyone waiting a long time but you might want to eat earlier rather than later if you want to sit right down. Executive Suite was very comfortable and I hope I return.
Well, I don’t stay at a lot of Hilton’s or five star hotels but it was pretty nice. Breakfast on the first floor was really good. Some five star hotels have outlandishly fancy meals and I don’t think it came quite up to those standards but to be honest, in my experience, they do not taste any better. The line on the first floor was getting long when I left but I did not notice anyone waiting a long time but you might want to eat earlier rather than later if you want to sit right down. Executive Suite was very comfortable and I hope I return.
10
klaus
3 Feb 2023
·
Stayed 5 nights
Stunning Service. Issue is that I paid additional fee to have breakfast in the executive lounge - but the breakfast in main restaurant is FAR superior with three times the choices.
Stunning Service. Issue is that I paid additional fee to have breakfast in the executive lounge - but the breakfast in main restaurant is FAR superior with three times the choices.
10
Edward
18 Feb 2026
·
Stayed 4 nights
The staff at the Hilton Tokyo were all so polite and helpful. The level of service they provided really contributed to making our stay there a wonderful experience. Our room was not large, but it was very clean. We loved the shower and bathtub combo. It was a lovely deep tub- wonderful for soaking after a full day of exploring. The staff at the St. George’s Bar and the staff at the Metropolitan Grill restaurant were especially welcoming and accommodating. We enjoyed a special Valentine’s meal at the Metropolitan Grill that was one of the best we have had anywhere. The menu was thoughtfully planned and beautifully prepared and presented. Our experience at Zata bar was disappointing in comparison to the St. George’s Bar. We found the level of service and the preparation of the cocktails far superior at St. George’s. One special feature that we discovered is that the hotel is linked to underground walkways that connect to some of the subway lines that we used frequently. This was a very nice feature that helped to facilitate our daily travels.
The staff at the Hilton Tokyo were all so polite and helpful. The level of service they provided really contributed to making our stay there a wonderful experience. Our room was not large, but it was very clean. We loved the shower and bathtub combo. It was a lovely deep tub- wonderful for soaking after a full day of exploring. The staff at the St. George’s Bar and the staff at the Metropolitan Grill restaurant were especially welcoming and accommodating. We enjoyed a special Valentine’s meal at the Metropolitan Grill that was one of the best we have had anywhere. The menu was thoughtfully planned and beautifully prepared and presented. Our experience at Zata bar was disappointing in comparison to the St. George’s Bar. We found the level of service and the preparation of the cocktails far superior at St. George’s. One special feature that we discovered is that the hotel is linked to underground walkways that connect to some of the subway lines that we used frequently. This was a very nice feature that helped to facilitate our daily travels.
10
tracy
7 Nov 2025
·
Stayed 1 night
Excellent breakfast buffet. Staff deserve extra kudos for professional demeanor and attentiveness
Excellent breakfast buffet. Staff deserve extra kudos for professional demeanor and attentiveness
10
Paul
29 Mar 2025
·
Stayed 11 nights
A very busy hotel but an excellent stay nonetheless. My advice for anybody booking this hotel is that the executive lounge access is well worth it. The breakfast in the morning is very good and needed as there are few restaurants that open that early in Tokyo. The shuttle to Shinjuku station is also an excellent service and extremely punctual. I had packages from Amazon delivered to concierge without issue and you are notified once your package arrives. Highly recommend!
A very busy hotel but an excellent stay nonetheless. My advice for anybody booking this hotel is that the executive lounge access is well worth it. The breakfast in the morning is very good and needed as there are few restaurants that open that early in Tokyo. The shuttle to Shinjuku station is also an excellent service and extremely punctual. I had packages from Amazon delivered to concierge without issue and you are notified once your package arrives. Highly recommend!
8
Fernando
9 Jan 2025
·
Stayed 4 nights
The hotel should give priority to the guests in the restaurants. We just arrived and couldn’t eat an any of the restaurants just because you need a reservation
The hotel should give priority to the guests in the restaurants. We just arrived and couldn’t eat an any of the restaurants just because you need a reservation
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AI-generated summary based on recent guest reviews
10
Terje
4 weeks ago
·
Stayed 8 nights
Bang for the buck, really great!
Bang for the buck, really great!
10
HO BEEN
29 Sept 2026
·
Stayed 3 nights
So convenient hotel recommendations!
So convenient hotel recommendations!
10
Bradley
28 Sept 2026
·
Stayed 7 nights
Everything was excellent. Staff very helpful and friendly. Food was spectacular. Will stay again if I return to Japan.
Everything was excellent. Staff very helpful and friendly. Food was spectacular. Will stay again if I return to Japan.
10
THAN
31 Jul 2026
·
Stayed 1 night
I am a global traveller and I would like to put an extra ordinary customer service provided by Hilton and Mr Yoshi San from Reception for their support with the solution for the wrong booking date and extend that the team has done for their customer. Truly appreciated.
I am a global traveller and I would like to put an extra ordinary customer service provided by Hilton and Mr Yoshi San from Reception for their support with the solution for the wrong booking date and extend that the team has done for their customer. Truly appreciated.
10
Ashwin
24 Jul 2026
·
Stayed 5 nights
Nice room, Helpful staff, good location
Nice room, Helpful staff, good location
FAQs about Hilton Tokyo
Is parking available at the hotel?
Self parking is available on-site for a surcharge of JPY 1500 per night. Parking height restrictions apply.
What type of breakfast is offered and what are the serving hours?
A buffet breakfast is available daily from 6:00 AM to 10:30 AM for a fee of approximately JPY 4200 for adults and JPY 2100 for children.
What are the check-in and check-out times?
Check-in is from 3:00 PM until 12:00 AM, and check-out is by 11:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.
Are airport shuttle services available?
Airport shuttle services are available for a surcharge of JPY 3600 per person (one-way) and JPY 1800 for children aged 6 to 12 years. Shuttle services operate at scheduled times.
What accessibility features are available for guests with disabilities?
The property features elevators, step-free entrances, wheelchair-accessible facilities including a restaurant, and a well-lit path to the entrance. Limited wheelchair accessibility is available.
Where is the hotel located in relation to key attractions?
The hotel is centrally located in Tokyo, within a 5-minute drive of Shinjuku Gyoen National Garden and National Stadium. It is approximately 3.4 miles from Shibuya Crossing and 4 miles from Tokyo Imperial Palace.
Does the hotel have a swimming pool?
Yes, the hotel features an indoor swimming pool. The operational hours are not specified, and the pool will be undergoing renovations on July 6, 2026.
What are the policies for guests staying with children?
Children 5 years old or younger can stay for free when occupying the parent or guardian's room using existing bedding.
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Instant AI responses are based on hotel information
Considering this hotel for your Tokyo trip?
What do room rates at the Hilton Tokyo in Tokyo generally look like over the next few months?
Over the next 60–90 days, room rates at the Hilton Tokyo in Tokyo typically average around US$478 a night for two guests, ranging from US$366 to US$867 on peak dates.
When is the best time to visit the Hilton Tokyo for fewer crowds?
The Hilton Tokyo in Tokyo is busiest in September and quietest in July, with demand dropping sharply after July into early autumn. If you prefer fewer crowds and easier access to local attractions, plan for July.
Which month offers the lowest rates at the Hilton Tokyo?
January is the cheapest month to stay at the Hilton Tokyo in Tokyo, averaging US$326 a night; June is the most expensive at US$722. January’s lower rates coincide with July being the quietest month for crowds.
What attractions and traveller types is the Hilton Tokyo best suited for?
The Hilton Tokyo in Tokyo is well placed for shopping and city sights — it’s a short walk from Shinjuku Central Park, the Tokyo Metropolitan Government Building and Shinjuku Gyoen National Garden. The hotel commonly attracts couples and families and suits both business and leisure stays.
How do the Hilton Tokyo’s rates compare with other hotels nearby?
Hilton Tokyo is cheaper than 3 of 15 comparable hotels nearby, with a typical median of US$491 a night versus about US$279 for peers in the Tokyo area.
How does the nightly price at Hilton Tokyo in Tokyo compare to recent weeks?
The current price at Hilton Tokyo in Tokyo is US$427 per night for 2 guests, which is low for this hotel: about 20% below its US$539 average over the last 60 days. Most nights over that period fell between US$355 and US$920.
Prices for upcoming dates
November 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
December 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-11-08: 485.3712979299316USD
- 2026-11-09: 377.03662125256346USD
- 2026-11-10: 625.7291383811034USD
- 2026-11-11: 904.7328012749023USD
- 2026-11-12: 437.23960416979975USD
- 2026-11-13: 540.3061037666015USD
- 2026-11-14: 442.24237795764157USD
- 2026-11-15: 412.9576874251709USD
- 2026-11-16: 489.3722236381835USD
- 2026-11-17: 811.2477417351074USD
- 2026-11-18: 938.4752324675292USD
- 2026-11-19: 503.11536975158685USD
- 2026-11-20: 729.1571895524902USD
- 2026-11-21: 864.9954140952148USD
- 2026-11-22: 598.9211595197753USD
- 2026-11-23: 300.7575435039062USD
- 2026-11-24: 378.38705365173337USD
- 2026-11-25: 404.0926796984863USD
- 2026-11-26: 364.09349691381834USD
- 2026-11-27: 494.1233101536865USD
- 2026-11-28: 688.1577923581542USD
- 2026-11-29: 368.0844163937988USD
- 2026-11-30: 464.3664890137939USD
- 2026-12-01: 422.09677731604USD
- 2026-12-02: 414.09495993432614USD
- 2026-12-03: 286.04991951037596USD
- 2026-12-04: 378.09670285791015USD
- 2026-12-05: 579.3928818999022USD
- 2026-12-06: 277.0635437224121USD
- 2026-12-07: 288.7240329637451USD
- 2026-12-08: 339.0777560611572USD
- 2026-12-09: 703.1712189401854USD
- 2026-12-10: 294.42652799999996USD
- 2026-12-11: 509.1167583139648USD
- 2026-12-12: 590.3040271689453USD
- 2026-12-13: 293.0672125206299USD
- 2026-12-14: 293.0672125206299USD
- 2026-12-15: 333.83656856909175USD
- 2026-12-16: 376.07622754724116USD
- 2026-12-17: 311.0713441729736USD
- 2026-12-18: 456.8771334656982USD
- 2026-12-19: 643.7676451713867USD
- 2026-12-20: 513.3777098181152USD
- 2026-12-21: 450.1832390303955USD
- 2026-12-22: 449.9668118005371USD
- 2026-12-23: 450.1832390303955USD
- 2026-12-24: 450.1832390303955USD
- 2026-12-25: 510.1111187397461USD
- 2026-12-26: 596.9846480361327USD
- 2026-12-27: 446.5769467126465USD
- 2026-12-28: 494.37336375610346USD
- 2026-12-29: 557.1053698167724USD
- 2026-12-30: 873.8325473288573USD
- 2026-12-31: 917.4703895166015USD
- 2027-01-01: 771.8002628969726USD
- 2027-01-02: 508.1165098695068USD
- 2027-01-03: 369.7680153526611USD
- 2027-01-04: 297.0581320006103USD
- 2027-01-05: 297.0581320006103USD
- 2027-01-06: 283.0549090391235USD
- 2027-01-07: 313.5308002055664USD
- 2027-01-08: 390.2570270257568USD
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a smoke detector and a security system
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
- Parking height restrictions apply.
- Contactless check-out is available.
- Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
- Fee for buffet breakfast: approximately JPY 5500 for adults and JPY 2750 for children
- Fee for in-room wireless internet: JPY 1100 per night (rates may vary)
- Fee for in-room wired internet: JPY 1100 per night (rates may vary)
- Airport shuttle fee: JPY 3600 per person (one-way)
- Airport shuttle fee per child: JPY 1800 (one-way), (from 6 to 12 years old)
- Self parking fee: JPY 1500 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Sauna
Laundry service
Elevator/Lift
Multilingual staff
Safe-deposit box
Meeting rooms
Services
Elevator/Lift
Multilingual staff
Safe-deposit box
Meeting rooms
Laundry service
Ballroom
Luggage storage
Designated smoking area
Express check-in/check-out
24-Hour Front Desk
Banquet Hall
Concierge Services
Conference Space
Porter/Bellhop
Reception Hall
Shopping (on site)
Tours/Ticket Assistance
Wedding Services
Well-Lit Path to Entrance
General
Sauna
Breakfast Available (surcharge)
Designated Smoking Areas (fines apply)
Wheelchair Accessible (Limited)
Wheelchair Accessible Path of Travel
Wheelchair-Accessible on-Site Restaurant
Parking
Electric car charging station
Airport Transportation
Airport Transportation (surcharge)
Parking (Limited)
Limo or Town Car Service Available
Parking (Self) (surcharge)
Activities
Fitness facilities
Fitness Center (24-hour)
Bicycles (on site) (free)