Is parking available at the property?

Yes, parking is available on-site, but it is limited. Guests must contact the property in advance to reserve a parking space. The self-parking fee is JPY 1500 per night.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available daily from 5:00 AM to 10:00 AM for a fee of approximately JPY 2310 for adults and JPY 1650 for children.

What are the standard check-in and check-out times?

Check-in time is from 3:00 PM, and check-out time is by 11:00 AM. Early or late check-in/check-out may be available upon request, but guests should contact the property at least 24 hours before arrival for arrangements.

Are airport shuttle services available?

Yes, complimentary airport shuttle services are available at scheduled times. Guests can arrange the transfer by contacting the property in advance.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities in public areas. Specific details about room accessibility and pool access features are not provided.

How is the property located in relation to key landmarks?

The property is located in Ota, Tokyo, within a 15-minute drive of Tokyo Bay and Tokyo Big Sight. It is approximately 5.6 km from Haneda Airport and 8.2 km from Tokyo Tower. Public transport options are available nearby.

What are the policies for guests staying with children?

Children are allowed at the property, and the minimum age for children to stay for free is not specified.

Hotel JAL City Haneda Tokyo - Relaxing Stay in Japan

Average nightly price at Hotel JAL City Haneda Tokyo by month, last 12 months (USD)
Month	Average price
January	US$85
February	US$96
March	US$101
April	US$112
May	US$97
June	US$81
July	US$82
August	US$78
September	US$88
October	US$113
November	US$120
December	US$103

What guests think

Across many reviews, travellers describe Hotel JAL City Haneda Tokyo as a convenient base near Haneda Airport, with clean, compact rooms, friendly staff, and a free shuttle that is handy for early flights but operates on a limited schedule.

Most guests highlight easy access to Anamori-Inari Station, nearby convenience stores and eateries, and efficient check-in with luggage storage. Common drawbacks include small room sizes and pillows, strict early check-in charges, occasional language barriers or miscommunication, and a few housekeeping lapses or bathroom maintenance issues. Overall, expect a well-run airport hotel ideal for short stopovers.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The free airport shuttle is widely praised for convenience and punctuality, though it mainly runs mornings from the hotel and evenings from the airport, leaving a midday gap. On-site restaurant, coin laundry, luggage storage, and self check-in kiosks are noted.

Related guest reviews

8

Masao

11 Nov 2025

·

Stayed 2 nights

Shuttle bus terminal was not easy to find. Laundry was good.

10

Mao

25 Oct 2025

·

Stayed 1 night

空港までの送迎バスがとても助かります

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10

Dylan

12 Jan 2026

·

Stayed 1 night

JAL City worked great for a quick stay when we had an overnight layover at Haneda. Free shuttles, nice staff, and clean modern.

8

Mae

15 Nov 2025

·

Stayed 1 night

I had a night flight so I disappointed because the hotel didn’t offer airport shuttle after 11:00 am. The shuttle was my main reason I booked at JAL Haneda.

10

Ayaka

28 Sept 2025

·

Stayed 3 nights

ホテルの設備が清潔なのと、スタッフの方々が親切かつ穏やかな雰囲気でとても過ごしやすかったです。チェックイン前の荷物預かりもしていただけて観光も楽しめました。レストランがあるのと、ChargeSPOTがあるので何かと便利です。駅徒歩5分以内なのもとても利点でした。また東京観光にきた時は泊まりたいです。

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10

James

21 Sept 2025

·

Stayed 1 night

The only odd thing is that the shuttle to the airport is limited to the morning.

10

Hideo

11 Nov 2025

·

Stayed 1 night

羽田までのシャトルバスの案内が、適切であったので、ストレスなくターミナルに向かうことができた。

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8

Noriko

25 Oct 2025

·

Stayed 1 night

シャトル便とても助かりました。時間も正確、スタッフの方もとても親切。

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10

Mikiko

21 Nov 2025

·

Stayed 2 nights

Laundry room was there. It's good for long term travelers.

8

Yutaka

2 Sept 2025

·

Stayed 1 night

ホテルから空港への無料送迎バスが30分おきにあり便利です。乗客も多いので早めに並ばないと乗れないことがあります。

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Cleanliness

Reviews consistently describe very clean rooms and public areas, with fresh linens and tidy bathrooms. A minority report issues such as mildew around tubs, dust on switches or fixtures, shower curtains not containing water, and occasional missed spots.

Related guest reviews

8

Vanessa

31 May 2025

·

Stayed 1 night

Great staff, clean, pleasant room, free shuttle to the airport. There is a very good hole in the wall Indian restaurant about five minutes walk away, and a lovely Shinto shrine even closer. Breakfast was good if you prefer a Japanese brwakfast, and adequate if you prefer a western one. My only criticism is that the bathroom reeked of mildew. Everything in the bathroom was obviously very clean, but I saw that the bathroom grub did not have tight join with the wall, and in that space I could see mildew growing that the cleaning staff obviously can’t reach. So, not a fault of the staff, and only something that can be addressed by removing the whole tub. Otherwise a good hotel for your overnight before leaving Japan!

8

CHISATO

10 Oct 2025

·

Stayed 1 night

初めて利用しました。スタッフの方の接客は良かったです。しかし、客室は掃除の行き届いていない所が見受けられたのが残念でした。冷蔵庫の上に埃がかかっていたり冷蔵庫の中の冷凍庫にあたる所が凍っていたのか水浸しなっていたこと、床に前の方が止まった時のゴミが落ちていたことが残念でした。しかし、チェックアウトが11時までなのでゆっくりくつろぐことはできました。

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10

Cassandra

10 Nov 2025

·

Stayed 8 nights

The room was very clean. Good clean towels were delivered daily.

10

Graham

17 Nov 2025

·

Stayed 1 night

The staff were very friendly and courteous. Room was super clean and functional.

6

Noboru

25 Dec 2025

·

Stayed 1 night

スタッフの対応などはとても素晴らしいかったです。お部屋の清掃の方が行き届いておらず壁の照明スイッチのホコリ、テレビ本体の上など。シャワーカーテンの横幅も足りておらず水が飛び散るといった事になりました。

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10

margaret

2 Feb 2026

·

Stayed 1 night

Very clean room, nice amenities and airport shuttle was very convenient. Staff were very pleasant.

10

LENNITA

7 Nov 2025

·

Stayed 1 night

Clean rooms, excellent service, nice breakfast.Enjoyed the view and area.

10

Nicholas

4 Jan 2026

·

Stayed 1 night

Excellent for the price; Nice clean bathroom, clean room, comfotable bed and blankets. Located next to the airport and just across the street is a convience store alongside some ramen restaurants. Also, the staff that we interacted with were very kind and courteous.

10

Misato

11 Jun 2025

·

Stayed 1 night

早朝フライトの前入りで泊まりました。周辺にはコンビニも幾つかあり、日中であればパン屋さんもすぐ目の前にあります。ひとつ残念だったのは浴室の清掃が行き届いていないこと。部分的に赤カビや、壁に髪の毛が付着していたのがとても気になってしまった。

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10

Yosuke

7 Nov 2025

·

Stayed 1 night

The facilities are clean and well-maintained. The room is quiet even at night. Access from the station is convenient, and there are several convenience stores nearby.

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Rooms

Rooms are compact but functional and generally quiet, with comfortable beds and useful amenities; some offer good views. Several guests mention limited space for luggage, small or flat pillows, occasional outside or corridor noise, and spotty Wi-Fi in a few rooms.

Related guest reviews

8

Lilias

17 Nov 2025

·

Stayed 2 nights

The location was great (right around the corner from the train station), the room was clean, and the staff were friendly and helpful! The only thing is that the wifi was a bit spotty and I couldn't get a good signal in my room, but other than that my stay was great!

8

Alex E

6 Jan 2026

·

Stayed 1 night

Good hotel very close to Haneda Airport with complimentary shuttle bus service to airport. Room is a bit small but comfortable

4

MINORU

4 Jun 2025

·

Stayed 1 night

いかにも部屋が狭く，特に宿泊した部屋は形が悪く，スーツケースを広げるスペースがない．

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8

irene

26 Nov 2025

·

Stayed 1 night

Only an overnight but I was ready for comfortable night sleep because I had been on the go for 10 days. although I was not used to such a small room, it was sufficient. the bed could have been more comfortable and bigger pillows but overall it was nice.

6

ASUKA

19 Nov 2025

·

Stayed 1 night

部屋が清潔でホテル自体も静かでしたが窓の防音が全くダメでした。夜中に消防車のサイレンと暴走族の騒音が8階の部屋まで聞こえて朝4時に起きなきゃいけないのになかなか眠れませんでした。ただ枕がテンピュール野貸し出しがありまた空港まで近いのは助かりました。大きな道路野近くにあるのだから窓の防音をしっかりしてください

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8

HIROSHI

2 Feb 2026

·

Stayed 1 night

清潔。使いやすい。ちょっと狭いかも。

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10

AYUMU

19 Oct 2025

·

Stayed 1 night

Quiet Room

10

Kozue

15 Sept 2025

·

Stayed 1 night

Quiet as always. Good view

8

boyd

10 Dec 2025

·

Stayed 1 night

While the overall stay was great, there were a couple things that were less than excellent for me. The bed pillow was pretty awful. Only 2 pillow…very small (like a toddler size) and flat…no fill. Also too small…the shower curtain. Not even wide enuff to cover the opening. Water ended up all over the floor and adjoining sink counter. Otherwise, great location, friendly attentive staff. So why skimp on these 2 things!

10

RINA

13 Jul 2025

·

Stayed 1 night

ホテルに入るとすぐにスタッフの方が気づいて自動チェックインの案内や、空港バスの案内をしていただけました部屋はコンパクトですが綺麗空港バスも便利で、第一ターミナルは北ゲート、南ゲート両方に止まっていただけました廊下を通る人の声が扉を閉めても聞こえることだけ少し気になりました

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Service

Service is frequently praised as friendly, professional, and helpful, with smooth check-in and useful shuttle guidance. However, guests cite rigid early check-in fees and occasional language barriers or curt interactions, plus a few shuttle miscommunications.

Related guest reviews

10

Susan

8 Nov 2025

·

Stayed 4 nights

The staff was very helpful in situating us upon arrival from overseas—patient, with good listening skills, and very accommodating. Even as we prepared to leave, they helped to coordinate and fill out the forms for the transfer of luggage pieces thru a delivery service to our next destination in Japan. A big help!

10

Go

4 Nov 2025

·

Stayed 1 night

受付対応そつなくスムーズでした。

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8

Alexandru

5 Nov 2025

·

Stayed 2 nights

Great place . Close to the airport , and they offer a shuttle to the airport . Also , each window faces something . Which is great having natural light coming through , is a plus in Tokyo ...Some hotels in Tokyo , being really close to other tall buildings ..., you can end up facing a wall . THOUGH : don't get there before 3:00 pm ! You need to check in a little earlier , it won't happen ! Unless you are willing to pay for 1 or 2 hours of early check in . I think it won't hurt them if ( having the rooms available already ...) would be a little flexible with the check in time :( ... But this aspect it happens at any hotel you would go , in Japan ...

10

Thomas

12 Nov 2025

·

Stayed 1 night

Shuttle was on time in both directions. Staff was very helpful.

2

Kimie

6 Jul 2025

·

Stayed 1 night

7/5チェックアウト後の羽田空港への無料シャトルバスの10時に乗車しようと10分前程からレセプション前のソファで待っていて下さい、こちらからバスの案内しますからとスタッフに言われて座って待っていたところ時間になっても誰もバス乗り場に指示は無く、心配になって外に出たら一台のエンジンのかかったバスがあり、周り見渡してもドライバーがいなかった為、レセプションに行き問い合わせたら10時のバスは出た後と言われ、(無線で問い合わせたら)レセプションのスタッフに出た後なので、駅は近いですよと言われたけど明らかにレセプションスタッフの対応が悪くて　バスに乗れなかったのに駅から暑いのに歩いて行けばの意見それはまずいでしょうそちら側の不手際なのに😡 仕方ないからタクシーを呼んでもらい空港まで乗って行ってターミナル1まで行ったところタクシー代金2900円になり仕方ないから支払いましたけどこんなミス許されて良いのですか❓ もう2度とそちらのホテルには宿泊しません無理送迎のバスの予定がホテル側のミスでタクシー代金払うなんておかしいと思います。

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6

Robert

26 Nov 2025

·

Stayed 4 nights

The staff was very nice but lacked knowledge of the area and how to help a tourist get around. If I knew Japanese, they may have been more helpful. Other than the young lady who checked us in, the staff did not have a good understanding of english

10

hubert

19 Nov 2025

·

Stayed 1 night

I always stay there due to the proximity to the airport and a train station across the street that takes me fast to Tokyo or Yokohama. Great 5 am breakfast and exceptional service everywhere.

6

Chi Hau Jams

1 Jan 2026

·

Stayed 1 night

Overall is good but surcharge for early made us down. As an airport hotel, guests flying from all around the world with different arrival times, airport hotel should be more considerate to those who arrived early or leaving late. You have to wait exactly until 3pm or you will be charged otherwise, even rooms are available.

4

Catherine

4 Nov 2025

·

Stayed 1 night

It was ok, the hallways smelled terrible but the room didn’t have that bad smell. The people were nice. I hate to leave a bad review but I’m trying to communicate with the hotel about an upcoming stay, and I get that there’s a language barrier, but the manager is very rude about not understanding me and hung up on me 😢. I thought the hotel was bearable for the price and proximity to the airport but because of this communication I wouldn’t stay there again.

10

Keiko

22 Nov 2025

·

Stayed 5 nights

The stuff are very friendly and professional.

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Location

Very close to Haneda Airport and a short walk to Anamori-Inari Station, with convenience stores and eateries nearby; ideal for early or late flights. Handy for accessing the city by train.

Related guest reviews

8

Keiko

15 Nov 2025

·

Stayed 1 night

駅から商店街の中を歩いて数分にあり、すぐ近くに穴守稲荷神社があります。羽田空港を利用するときは本当に便利なホテルです。シャトルやタクシーを利用しない時でも、空港から京急線で2駅くらいで便利です。お部屋も清潔、朝食も良かったです。

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10

Akiko

22 Nov 2025

·

Stayed 1 night

羽田空港に行きやすく、穴守稲荷駅からも近く、ホテルも綺麗で、スタッフの方もとても親切にチェックインの対応していただき心地よく宿泊できました。

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10

KAM KEUNG

7 Aug 2025

·

Stayed 1 night

地點太好了，從羽田機場搭兩個站就到穴守稻荷車站，出站行三至五分鐘就到酒店，自助辦理入住手續很方便，房間空間寬敞，而且有定時免費巴士送到羽田機場。

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10

Duc

25 Nov 2025

·

Stayed 1 night

Great hotel conveniently located close to Haneda airport.

10

kanako

3 Sept 2025

·

Stayed 1 night

Perfect access from Haneda Airport and easy to access to the city

10

hubert

19 Nov 2025

·

Stayed 1 night

I always stay there due to the proximity to the airport and a train station across the street that takes me fast to Tokyo or Yokohama. Great 5 am breakfast and exceptional service everywhere.

10

Yosuke

7 Nov 2025

·

Stayed 1 night

The facilities are clean and well-maintained. The room is quiet even at night. Access from the station is convenient, and there are several convenience stores nearby.

8

Jorge

5 Nov 2025

·

Stayed 1 night

Close to the airport. The hotel is also accesible from the train station a d has different restaurants nearby

10

Delbert

19 Nov 2025

·

Stayed 1 night

Punctual shuttle to airport, easy access from airport. Clean and quiet room, friendly staff. Close to train station and many options for food and groceries.

10

Jojo

13 Jul 2025

·

Stayed 2 nights

close to train station

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Dining

Breakfast is often praised for quality, variety, and very early start times, though a few guests found items lukewarm or more Japanese-leaning than Western. The on-site restaurant receives positive feedback for dinner, and some vegetarian options were available.

Related guest reviews

8

Ellen

5 Nov 2025

·

Stayed 1 night

Room was clean. Breakfast wasn’t the best but it was sufficient. Shuttles were great. Staff was wonderful.

10

GARY

22 Feb 2026

·

Stayed 2 nights

Very nice, convenient location. Clean, courteous staff. Great breakfast.

10

Manuel

11 Jan 2026

·

Stayed 3 nights

Very diversified menu breakfast with very quick response from staff. Room was perfect as I was single and enough on my stay. hotel staffs very quick reactive and shuttle bus as always sharp “on time”, in one word very pleasant as always and back again for sure, domo Ariosto!

10

Michael

3 Sept 2025

·

Stayed 1 night

Had an amazing stay. Room was nice, bed was comfortable, bathroom was very accommodating, and breakfast was amazing!

10

GOLDIELEAH

23 Jun 2025

·

Stayed 1 night

I stayed for one night before an early flight the next day. The room was very clean and quiet. The lobby staff were friendly. The breakfast had some variety and I was able to feel full even as a vegetarian. The airport shuttle was easy to use. In the neighborhood of the hotel, there is a pretty interesting shrine. I had a nice walk around the neighborhood before going to dinner at the hotel restaurant which again, had some things suitable for a vegetarian. Overall, it was a great stay and I would stay again if I had an early flight.

10

Ambar

25 Nov 2025

·

Stayed 1 night

Breakfast good, but cold.

8

tsuyoshi

24 Nov 2025

·

Stayed 1 night

朝食良い

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10

Kim

18 Nov 2025

·

Stayed 1 night

Excellent location for early flight the following morning. Free shuttle bus was an added bonus. Evening meal in the restaurant was very good. Friendly staff.

10

AKI

29 Aug 2025

·

Stayed 1 night

朝ごはんが美味しかった。

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10

Mayumi

12 Nov 2025

·

Stayed 1 night

The breakfast was good and well-stocked.

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Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8	9	10 $181	11 $196	12	13 $142	14 $187
15 $140	16 $102	17 $153	18	19 $243	20 $153	21 $501
22 $148	23 $126	24 $101	25 $170	26 $114	27 $181	28 $206
29 $124	30 $140

Su	Mo	Tu	We	Th	Fr	Sa
		1 $122	2 $127	3 $120	4 $130	5 $157
6 $89	7 $86	8 $122	9 $107	10 $103	11 $145	12 $149
13 $81	14 $80	15 $84	16 $91	17 $92	18 $124	19 $149
20 $80	21 $80	22 $84	23 $91	24 $91	25 $101	26 $127
27 $110	28 $94	29 $128	30 $128	31 $169

Hotel JAL City Haneda Tokyo

Prices for Hotel JAL City Haneda Tokyo

Monthly average prices

About this property

Location

Room options

[Advanced Floor]Moderate Double

[Prime Floor]Comfort Double

[Regular Floor]Deluxe Twin

[Regular Floor]Single

[Regular Floor]Double

[Prime Floor]Comfort Single

[Prime Floor]Single

[Regular Floor]Superior Twin

[Advanced Floor]Deluxe Hollywood Twin

[Advanced Floor]Superior Double

[Prime Floor]Deluxe Hollywood Twin

[Prime Floor]Double

[Prime Floor]Superior Hollywood Twin

[Advanced Floor]Comfort Single

[Advanced Floor]Double

[Prime Floor] Moderate Double

Guest reviews of Hotel JAL City Haneda Tokyo

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Hotel JAL City Haneda Tokyo

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