Is parking available at the property?

Free self-parking is available on-site. However, parking is limited, and height restrictions apply.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available daily from 6:30 AM to 10:00 AM for a fee of approximately JPY 6500 for adults and children.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM, and check-out is until 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

Are airport shuttle services available?

An airport shuttle service is available for a surcharge of JPY 61000 per vehicle (maximum occupancy 2) and can be arranged 24 hours.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas. It is advisable to contact the property for specific arrangements.

Where is the property located in relation to key landmarks?

The hotel is located in the heart of Tokyo, within a 5-minute drive of Tokyo Tower and Tokyo Imperial Palace. It is approximately 3.1 mi (5.1 km) from Shinjuku Gyoen National Garden and 3.8 mi (6.1 km) from Tokyo Dome.

Does the property have a swimming pool?

Yes, there is an indoor swimming pool available. The operational hours are not specified, and it is advisable to check for seasonal availability.

What are the policies for guests staying with children?

Children under 12 can stay for free when occupying the parent or guardian's room using existing bedding. However, children under 12 are not allowed in the Club Lounge after 5 PM.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of JPY 18975 per night. Advance request or confirmation is required for availability.

The Okura Tokyo - Luxury Hotel in Japan

Average nightly price at The Okura Tokyo by month, last 12 months (USD)
Month	Average price
January	US$591
February	US$610
March	US$673
April	US$696
May	US$650
June	US$570
July	US$523
August	US$506
September	US$557
October	US$842
November	US$818
December	US$699

What guests think

Across hundreds of reviews, The Okura Tokyo is praised for gracious, highly attentive service, elegant Japanese design, spacious rooms with superb views, and excellent wellness facilities (pool, spa, gym), alongside consistently high cleanliness and thoughtful turndown touches.

Breakfast is frequently highlighted as a standout, though a few guests mention busy seating, uneven coffee, or specific dishes missing the mark. Dining and bar options are quality but formal and often pricey, and rooftop lounge food receives occasional criticism. The location is quiet and safe near embassies with metro access, yet set on a hill and a bit far from major shopping, so taxis are common. Family policies restrict children in the pool and lounges, and a few reported check-in or communication issues or limited value; overall, expect a refined, tranquil luxury stay.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Spa, pool, sauna and gym are repeatedly praised as superb, modern and scenic; many guests use them daily. Facilities feel formal, the rooftop bar has great views but mixed food feedback, and children face restrictions in the pool and lounges.

Related guest reviews

10

Mauricio

20 Apr 2025

·

Stayed 4 nights

Amazing hotel. From the moment you walk in you get a top notch level of service. Rooms in the Prestige tower are awesome and very well appointed. The breakfast was a highlight. The spa is simply unbelievable to go swimming and working out and even better for enjoying hot tub, steam room, sauna and cold plunge. The bar on the 41st floor has an amazing view with a large offering of Japanese whisky. It was hard leaving the hotel each morning!

10

Michael

23 Apr 2023

·

Stayed 4 nights

Beautiful property with lovely rooms. Location is quiet, so it is a little distance to main tourist sites. As the pool is part of the building (commercial) gym, no kids allowed, which was a shame.

10

Alexander

6 Oct 2025

·

Stayed 4 nights

Der Wellnessbereich mit Schwimmbad und Sauna war einzigartig. Das Zimmer war super sauber. Das Personal ist überaus freundlich und zuvorkommend. Der Service ist einmalig. Das Frühstück ist sensationell. Ich habe das beste Obst meines Lebens gegessen.

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10

Toshinori

22 Jun 2025

·

Stayed 3 nights

This is my “default” hotel in Tokyo. A good location. A good gym. A good spa. Good restaurants. The staff is very nice.

10

Toshinori

26 Jul 2023

·

Stayed 5 nights

Thoughtfully designed for comfort. Exercise, pool facility was superb. We will stay there again on any future trip to Japan.

10

Laila

1 Nov 2025

·

Stayed 1 night

Hotel i topklasse. Lidt kedelig lounge. Godt fitnesscenter og lækker pool/spa.

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10

JOHN

24 May 2023

·

Stayed 3 nights

Excellent 5-star service, attentive staff, immaculate property- we had a wonderful stay in a corner room of the Prestige Tower. The gym, sauna/bath and pool were also great, with stunning views of Tokyo.

10

Tanya

22 Jul 2025

·

Stayed 3 nights

We love this hotel so much. The spa with pool is fabulous. The rooms are immaculately clean and large with very comfortable beds . The staff are super attentive and helpful. Food is delicious. 5 stars all the way. We have stayed there 4 separate visits now and we will do so again when in Tokyo. Wonderful

10

Mira Lee

20 Jan 2026

·

Stayed 2 nights

Top class. I stayed in a room with fantastic view. Also enjoyed gym and sauna. Japanese breakfast is always a great start of the day. Highly recommended!

10

david

23 May 2025

·

Stayed 3 nights

A truly wonderful hotel. The spa and swimming pool are the best

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Cleanliness

Reviews consistently describe the property as exceptionally clean with meticulous housekeeping and turndown; however, a few note isolated issues like a spotty carpet, hair in the bathroom or bed, or a poorly cleaned room.

Related guest reviews

10

Andre

14 Jul 2024

·

Stayed 3 nights

Loved the hotel, room spotless beautiful

10

Cheng

21 Jul 2025

·

Stayed 1 night

Everything amazing but the carpet of the unit was a bit spotty. Difficult to get to with public transportation.

10

gabi

25 Sept 2025

·

Stayed 3 nights

Super clean room

4

Kyoung won

24 Nov 2023

·

Stayed 2 nights

Bad tub bed in hair….

10

Tomomi

7 Dec 2025

·

Stayed 1 night

40階のコーナーツインをご用意していただきました。お部屋の広さ/清潔さ

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10

Bernard

21 Jan 2025

·

Stayed 5 nights

Superb in services, cleanliness

10

NEIL

16 Oct 2025

·

Stayed 4 nights

This is truly a five star hotel, where cleanliness is taken to another level

10

Jessica

25 Apr 2023

·

Stayed 4 nights

Excellent service from all employees. Extremely well detailed in amenities and cleanliness. Great view from room. Wonderful bathroom products

10

Jae

24 Jul 2025

·

Stayed 3 nights

Everything here was top notch. My favorite part of my trip was coming back to our clean, quiet, beautiful hotel.

4

Hoi Lun

21 Feb 2025

·

Stayed 2 nights

出差或旅遊，只要是去東京我是一定會住這家的，位置好、安靜、附近有我喜歡的餐廳，上幾次入住不知到是沒發現，這次入住房間情況很糟糕..地板滿是油油的鞋印，門把電燈開關全都髒髒的，一家5星酒店竟然會有這種程度的清潔….太不可思議了

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Rooms

Spacious, comfortable rooms with elegant Japanese design and impressive skyline or Tokyo Tower views; many feature bathtubs or even steam rooms with views. A few mention minor noise quirks in certain corner rooms.

Related guest reviews

10

Sangammohan

5 Apr 2025

·

Stayed 2 nights

Great property with amazing views from the rooms. We were able to see Mt. Fuji during the mornings. Big and clean rooms with best amenities. This property is around consulates and government offices so it is very safe but very formal and you have to take a cab for 10 mins for tourist attractions. There were many tourists with young kids too. Tokyo station is 10 mins by cab so when you are going to Kyoto via Shinkansen this hotel is very convenient. It is very easy to get a cab and the staff at the hotel is amazingly helpful and humble. Food options are also great at the hotel. I would highly recommend this hotel for your Tokyo vacation.

10

Camille

24 Sept 2023

·

Stayed 5 nights

Amazing room with breathtaking views of the city. Get yourself a Prestige Corner Room: you won’t regret it!!

10

delores

2 Jun 2025

·

Stayed 2 nights

Okura Tokyo exceeded our expectations, it is so technologically advanced, comfortable and very well designed. The room was the largest of all the rooms we stayed in Japan, (Tokyo, Osaka and Kyoto). The staff is top notch, the buffet breakfast is delicious and did I mention the room had it’s own private steam room!!!!! I strongly recommend Okura Tokyo and Okura Kyoto!

10

Julio

10 Oct 2025

·

Stayed 4 nights

Fue una estancia 10/10 todo es increíble en este hotel, cada detalle está bien pensado. Las habitaciones son muy amplias, las vistas a la ciudad son únicas. Vale cada peso que pagas. La alberca del hotel para ejercitarte está de lujo.

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10

Hiroko

27 Sept 2023

·

Stayed 2 nights

Better than expected, big room,smart and unique floorplans（panel door), Nice view! Bathtub with view, We can see TOKYO towder.

10

Kara

7 Nov 2025

·

Stayed 2 nights

Beautiful hotel, room was amazing!

10

Soups

24 Feb 2025

·

Stayed 8 nights

Amazing room amenities for a forgetful traveler. I have never seen such a variety of toiletries. Our room had a view of Mount Fuji -it was a wonderful surprise!

10

MIGUEL

10 Apr 2024

·

Stayed 4 nights

PERFECT but i couldnt sleep in the corner bedrooms because the windows would make a weird popping sound. So i recommend staying in the regular rooms at prestige or suites at the heritage. Just avoid the corner rooms

10

Makiko

28 Oct 2023

·

Stayed 1 night

The rooms are very spacious and comfortable. Located in the business area so it's quiet at night. Safe to walk around. 5 min walk to a train station.

10

Anna

18 Jun 2025

·

Stayed 2 nights

Gorgeous hotel, great location, spectacular views! It was our second time staying there and the views are just wow!!!

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Service

Service is widely described as impeccable, attentive and professional, with thoughtful touches and excellent concierge support. A minority reported inconsistent experiences, including check-in or communication problems.

Related guest reviews

10

Cabri

6 Nov 2025

·

Stayed 4 nights

Had an amazing time from checking in to checking out. Immediately after checking in I was led to my room where my luggage was brought up and soon was met with a tea service. Staff was attentive and courteous, came back to a clean room every night, turn down service including water by the nightstand, tasty chocolate, and origami. Checkout was personable the staff called me a cab to get to the airport and loaded my luggage. Would highly recommend staying here.

6

Azita

29 Aug 2025

·

Stayed 8 nights

After a 24-hour journey, which included a 16-hour flight and transfers without sleep, we finally arrived at The Okura Hotel in Japan. Receptionist asked me to provide my credit card for the deposit. I explained that I would pay for the room in cash and use the credit card only for additional expenses. However, ignoring what I said, she tried to charge the full cost of the hotel to my credit card. I repeated that I wanted to pay in cash, and then she asked me to show them the cash. I did as they asked, but she said the payment had to be in yen. So I started exchanging my money for yen using the machine at the hotel. I had already exchanged about two-thirds of the room cost when the machine malfunctioned and failed to return my money. I informed them that the machine was not working and that only a small part of the payment was left. However, ignoring how exhausted we were, he said that the room would only be provided after full payment. He then gave us the address of an exchange office to convert the rest of the money. Exchanging the money took about several hour, and finally, after much stress and exhaustion, they gave us the room we had booked for eight nights. Whether what they did was right or wrong is for you to judge, but for us, it left nothing but a bad memory.

10

Jeffrey

5 Sept 2025

·

Stayed 1 night

Beautiful hotel with truly 5 star service. We felt deeply welcomed from the moment we arrived to the time we returned to pick up our luggage for the plane ride home. The lobby and rooms are gorgeous in appearance.

4

Daniel

5 Apr 2024

·

If you like the word no, then this place is for you. Every request seems to go unfulfilled here and the overall sentiment has been disappointment. Rooms are nice and spacious and the hotel and grounds are nice enough. Beyond that get ready to fully fend for yourself compared to other 5 star hotels

10

Peter

12 Oct 2025

·

Stayed 4 nights

Courteous and helpful staff

10

William

6 Nov 2025

·

Stayed 2 nights

The Okura epitomizes graciousness and dignity. Starting with the unobtrusive attentiveness of personnel and extending to peaceful design esthetic, furnishings, room comfort, and every other aspect of my visit (Heritage Wing). This will be my choice in Tokyo from now on.

10

Tanya

30 Jun 2024

·

Stayed 4 nights

The Okura is wonderful. The staff are very responsive. The facilities, especially the spa and pool area, are second to none, the food is really high quality with lots of variety and the beds are incredibly comfortable. It's a favorite hotel for my husband and I. Our second time staying (with 8 days total at the Okura) and we will be back.

6

Brooke

14 May 2024

·

Stayed 3 nights

We weren’t in business suits because we were on vacation and it’s as if we were invisible to the staff. We asked where the business center was located and two separate employees said they did not have a business center (they do, it’s on the sixth floor). The hospitality was average at best. The best part about the stay was the breakfast that was free, and the food in the club lounge, which was also free as part of the room we stayed in. We were in the Heritage side, and maybe that’s considered the “lower class” side for them, not sure, but they definitely didn’t provide 5 star service to us. As a side note, we had just left a 5 star hotel in Kyoto (Hotel MITSUI) and before that, another 5 start hotel in Tokyo (Park Hyatt Tokyo), so we understand what 5 star service looks like in Japan, and this certainly was not it.

10

MIK I

25 Dec 2025

·

Stayed 1 night

全てのスタッフの方の対応が素晴らしかったです

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6

Joel

23 Oct 2023

·

Stayed 3 nights

The Okura is a beautiful hotel. The staff are polite, pleasant, eager to please. However…..there are two towers (Prestige and Heritage) of which we knew nothing as this was not indicated anywhere by Expedia or on the hotel’s own site. The entrance to the Prestige Tower is dramatic and the lobby is enormous; but the entrance to the Heritage Tower is blasé, boring, rather small, and not representative of a luxury hotel. The staff in the lobby of the Prestige Tower are competent, knowledgeable and their English language skill is fine. Not so in the Heritage Tower where the English language skills of the lobby staff is poor, and they don’t know where places are in Tokyo, how best to get there, and say they’ll arrange for a taxi and don’t. The welcoming lady in the Heritage Tower explained that our “breakfast included” privilege could be taken in several locations, including Room Service. But, when we received the bill for our stay, we were charged the equivalent of $65 for breakfast in our room on one morning. Apparently, as was explained on checkout, the Room Service breakfast was to only be the basic Continental Breakfast. Anything beyond that (such as cereal or potatoes) were charged. This was absolutely not told to us on check-in. And even the taxis don’t know that there’s a 2nd tower (Heritage) either coming in or going out. The Okura needs to better train their Heritage staff, and to change things to make that tower, more inviting. Prestige Tower is good.

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Location

Quiet, safe embassy area with several metro lines nearby and easy taxis, making it a peaceful base. Some find it a bit far from shopping and tourist spots, and the hill can make walking less convenient.

Related guest reviews

10

Sangammohan

5 Apr 2025

·

Stayed 2 nights

Great property with amazing views from the rooms. We were able to see Mt. Fuji during the mornings. Big and clean rooms with best amenities. This property is around consulates and government offices so it is very safe but very formal and you have to take a cab for 10 mins for tourist attractions. There were many tourists with young kids too. Tokyo station is 10 mins by cab so when you are going to Kyoto via Shinkansen this hotel is very convenient. It is very easy to get a cab and the staff at the hotel is amazingly helpful and humble. Food options are also great at the hotel. I would highly recommend this hotel for your Tokyo vacation.

10

Cheng

21 Jul 2025

·

Stayed 1 night

Everything amazing but the carpet of the unit was a bit spotty. Difficult to get to with public transportation.

10

Jean-Seok

24 Dec 2024

·

Stayed 3 nights

The hotel is probably one of the best hotels in Tokyo. It is located at a very safe neighborhood given that there is the US embassy residence in front of the hotel. However, it was not that pedestrian-friendly because it is located on the top of the hill.

8

Upacala

18 Jun 2023

·

Stayed 3 nights

Very nice hotel but a bit away from the life in the city.

10

JOEL

8 Nov 2023

·

Stayed 3 nights

Very nice environment but little far from public transportation

10

Randall

28 Sept 2025

·

Stayed 7 nights

Perfect location, quiet area, close to two subway stations.

8

Edward

28 Jun 2024

·

Stayed 4 nights

It was very clean and easy to get to metro station. It was little hard to find the entrance at first specially walking from metro station

8

jean

10 Nov 2024

·

Stayed 2 nights

Far from shopping

10

Robert

30 Sept 2024

·

Stayed 4 nights

One of the best hotels we’ve ever stayed at. Large and quiet rooms with attentive staff. Most sights and restaurants require short cab rides, but some are within walking distance. Hotel is across the street from US Embassy.

10

Karla

6 Jul 2023

·

Stayed 3 nights

Hotel is astounding, about a 10-15 min walk from subway stations. Quiet area. Hotel is above and beyond.

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Dining

Breakfast is often a highlight for variety and quality across Japanese and Western options. Restaurants and bar offerings are tasty but formal and pricey; occasional complaints include waits at breakfast, weak coffee, or disappointing rooftop lounge food.

Related guest reviews

10

Mauricio

20 Apr 2025

·

Stayed 4 nights

Amazing hotel. From the moment you walk in you get a top notch level of service. Rooms in the Prestige tower are awesome and very well appointed. The breakfast was a highlight. The spa is simply unbelievable to go swimming and working out and even better for enjoying hot tub, steam room, sauna and cold plunge. The bar on the 41st floor has an amazing view with a large offering of Japanese whisky. It was hard leaving the hotel each morning!

10

gordon

26 Jun 2024

·

Stayed 5 nights

The Okura was first rate. Super polite and accomodating staff. The property itself is immaculate and spotless. Their breakfast buffet was delicious, whether you choose the traditional Japanese breakfast or western breakfast. We were able to walk to Tokyo Tower and Team Labs Borderless. The hotel is very close to all the subway lines so easy to get to anywhere. The gym and pool were beautiful and we used them everyday.

10

M IGNATIUS

8 Apr 2025

·

Stayed 2 nights

朝食のブフェは今までのどのホテルよりも良かったです。種類や質にも手抜きがなくて最高でした。

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10

Caroline

15 Apr 2024

·

Stayed 2 nights

THe Okura is exquisite, a real 5 star experience. EVERYTHING is top notch! The only negative is that the restaurants are pricey - but you definiteiy get what you pay for. Sushi and other fish are the freshest & best cuts I've ever had. The Wagyu beef is second to none. if you want to treat yourself & dont care about price stay at the Okura!

10

Joseph

10 Oct 2025

·

Stayed 4 nights

The room and staff are beyond 10 stars. The only thing we didn’t like was the food at the hotel bar on the rooftop . Breakfast was excellent, we ate one night at the starlight lounge on the top floor, and the food was horrible. Go to the starlight lounge only for drinks.

10

Geisha J

12 Oct 2025

·

Stayed 3 nights

The Okura was outstanding. The rooms are beautiful, staff is friendly, breakfast devine. Loved everything about this exceptional hotel.

10

Tori

11 Apr 2025

·

Stayed 5 nights

Beautiful hotel with large rooms. Breakfast buffet is amazing

10

Alexander

6 Oct 2025

·

Stayed 4 nights

Der Wellnessbereich mit Schwimmbad und Sauna war einzigartig. Das Zimmer war super sauber. Das Personal ist überaus freundlich und zuvorkommend. Der Service ist einmalig. Das Frühstück ist sensationell. Ich habe das beste Obst meines Lebens gegessen.

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10

Yu Wei

29 Dec 2025

·

Stayed 1 night

並沒有覺得早餐有什麼特別之處，咖啡跟歐洲旅行時入住的酒店的比較實在不行，第一天我告知廚師要一個半熟但是有點焦的荷包蛋，他給我一個全白，但是全熟的荷包蛋，第二天我乾脆給廚師看照片，他給我一個蛋黃又是全熟，蛋白更白的荷包蛋。我們常住5星級酒店，大倉的早餐一般般，沒什麼驚豔之處。其他部分滿足5星級酒店的要求。

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10

Yuri

3 Oct 2024

·

Stayed 3 nights

Okura hotel is a classy hotel! I love staying here. I feel like I came back my home in Tokyo. Don’t forget to try French toast the Okura original started from this hotel.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8	9	10	11	12	13 $1,017	14 $1,008
15 $879	16 $813	17 $932	18 $931	19 $932	20 $811	21 $954
22 $935	23 $756	24 $755	25 $756	26 $756	27 $817	28 $905
29 $679	30 $736

Su	Mo	Tu	We	Th	Fr	Sa
		1 $828	2 $905	3 $851	4 $756	5 $736
6 $628	7 $571	8 $659	9 $686	10 $684	11 $642	12 $856
13 $600	14 $588	15 $584	16 $584	17 $584	18 $642	19 $904
20 $765	21 $828	22 $817	23 $902	24 $900	25 $900	26 $946
27 $899	28 $765	29 $762	30	31

Prices for The Okura Tokyo

Monthly average prices

About this property

Location

Room options

Heritage King Junior Suite 60Sqm

Heritage Suite Twin Balcony Smoking ( & Club ) 120Sqm

Prestige Corner King 56Sqm

Heritage King Junior Suite 53Sqm

Heritage Twin Junior Suite 60Sqm

Prestige Twin 48Sqm

Heritage King Balcony Smoking Junior Suite 60Sqm

Club Suite Twin ( & Club ) 97Sqm

Heritage Twin Smoking Junior Suite 60Sqm

Prestige King Upper Floor 48Sqm

Club Corner Twin ( & Club ) 56Sqm

Heritage King Smoking Junior Suite 60Sqm

Club Twin ( & Club ) 48Sqm

Prestige Corner Twin 56Sqm

Prestige Twin Accessible 48Sqm

Royal Suite ( & Club ) 201Sqm

Club King ( & Club ) 48Sqm

Prestige King 48Sqm

Heritage Twin Balcony Junior Suite 60Sqm

Tower View Corner Suite Twin ( & Club ) 106Sqm

Heritage King Balcony Junior Suite 60Sqm

Prestige Twin Upper Floor 48Sqm

Panoramic Corner Suite King ( & Club ) 106Sqm

Heritage Twin Balcony Smoking Junior Suite 60Sqm

Heritage Suite Twin ( & Club ) 120Sqm

Ambassador Suite ( & Club ) 137Sqm

Heritage Suite Twin Balcony ( & Club ) 120Sqm

Heritage Suite King ( & Club ) 120Sqm

Guest reviews of The Okura Tokyo

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about The Okura Tokyo

Prices for upcoming dates