Is parking available at the property?

Self parking is available onsite for a fee of JPY 4800 per night, which includes in/out privileges. Valet parking is also offered at a fee of JPY 6800 per night, with in/out privileges. Parking is limited and height restrictions apply.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available daily from 6:30 AM to 10:30 AM for a fee of approximately JPY 7590 for adults and JPY 3795 for children.

What are the standard check-in and check-out times?

Check-in time is at 3:00 PM and check-out time is at 12:00 PM. Early check-in and late check-out are available for a fee, subject to availability.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details about accessible rooms and facilities should be confirmed with the hotel directly.

What is the location of the property in relation to key landmarks?

The hotel is centrally located in Tokyo, within a 5-minute drive of Shibuya Crossing and Tokyo Imperial Palace. It is approximately 0.2 km from Shinjuku Central Park and 0.5 km from the Tokyo Metropolitan Government Building. Public transport options are available nearby.

Does the property have a swimming pool?

Yes, there is an indoor swimming pool available for guests. The operational hours and seasonal availability may vary, so it is advisable to check with the hotel for specific details.

What are the hotel's policies for guests staying with children?

Children 12 years old and younger can stay for free when occupying the parent or guardian's room using existing bedding. The property is family-friendly and offers amenities suitable for children.

Park Hyatt Tokyo - Luxury Experience in Japan

Average nightly price at Park Hyatt Tokyo by month, last 12 months (USD)
Month	Average price
February	US$961
March	US$1,429
April	US$1,608
May	US$1,444
June	US$1,047
July	US$862
August	US$793
September	US$833

What guests think

Across recent reviews of Park Hyatt Tokyo, travelers praise sweeping skyline views, spacious rooms, and outstanding staff, while noting that parts of the property feel dated as renovations progress and select venues may be temporarily closed.

Breakfast is widely praised for quality and choice, and many enjoy the bars and restaurants, though reservations are sometimes needed and noise or service inconsistency came up in a few experiences. Several guests like the pool and gym, while a lack of indoor smoking areas and occasional room maintenance issues were mentioned. The location is near Shinjuku yet can feel a bit removed from main spots and stations. Best suited to travelers seeking calm luxury high above the city.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests highlight the pool and gym and enjoy the high-floor bars, though some outlets were temporarily closed during refurbishment and there’s no indoor smoking area.

Related guest reviews

10

Dan

19 Mar 2023

·

Stayed 4 nights

I mean, what do you say about such an amazing hotel! From the moment of check-in (which was done in our room) we were very well looked after. The most amazing thing about this hotel is the tranquility in the midst of such a busy urban centre. And the bar(s) are perfect for a nightcap. Basically checked every box for a perfect introduction to Tokyo!

10

David

26 Aug 2023

·

Stayed 3 nights

Amazing 3 night experience for us - family with two girls at end of Japan trip. Great staff service, excellent breakfast and views like few other hotels in the location. Room for 4 was great in space and amenities albeit sleeping arrangements a bit snug so two adults in a small double and our daughters in a small double and single - I.e. two small doubles and a single to share. New York grill was superb but for a little under £600 the New York strip steak was way under quality expectations, we had three and they were all poor so nothing rogue. Kobe steak was amazing, as was the restaurant and the band. All in all amazing, will go back when refurbished (staff say they are hoping for a start next year - 2024). I guess you want close to perfection at such an iconic hotel.

10

Michael

9 Dec 2023

·

Stayed 1 night

The view on the 49th floor was unbelievable an the restaurants were very delicious.

10

Janna

12 Mar 2023

·

Stayed 1 night

We loved our room, the pool/gym, and the staff! The views were breathtaking from our room…could see Mt. Fugi.

10

Paul

13 Apr 2024

·

Stayed 6 nights

Luxury stay close to Shinjuku. Amazing view. Fantastic service. Only downside is that the on-site restaurants need to be booked in advance, depending on the season.

10

Suzan

16 Mar 2023

·

Amazing view and night skyline of the city, delicious room service, deep soaking tub and the most comfortable bed! Staff were very courteous and friendly. The Jazz bar was also a nice place to stop into.

10

Thomas

15 Oct 2023

·

Stayed 1 night

One of my favorite hotels in my favorite city. It's a luxury hotel with unbeatable views of Tokyo, quiet and comfortable rooms, and the best rooftop bar in the world.

8

Simon

14 Oct 2023

·

Stayed 7 nights

Sad to find no indoor area for smokers, unless booking a smoking room which wouldn’t have made my partner happy, however she adores the baths. Staff super friendly. Not received an email confirmation of charges prior to being charged at checkout. Pool area fabulous.

10

Hong W.

16 Jul 2023

·

Stayed 3 nights

The property and service is exceptional! The view is outrageous! We saw Mt Fuji from our room, and the night view of the city skyline is worth a million $. Well worth it! Best way to wrap up our trip!

10

Lucy

8 Mar 2024

·

Stayed 2 nights

This hotel is showing its age, but will soon shut down for a refurbishment. Despite parts already closed, such as the famous New York bar, the hotel won us over with the staff's excellent attention to detail and helpfulness. Nothing beats the views, food, and class of this place, even as the furniture is definitely starting to look 20 years old.

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Cleanliness

Generally clean, with multiple notes about aging furnishings and occasional maintenance issues (e.g., an AC failure or toilet controls not working).

Related guest reviews

10

Toshiro

27 Mar 2024

·

Stayed 6 nights

とても行き届いたサービスで、6泊滞在を堪能しました。リニューアルオープンが、今から楽しみです。スタッフの皆様、どうもありがとうございました。

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10

Rikuto

21 Dec 2021

·

Stayed 1 night

かなり洗礼された空間で、良い経験ができました。全て満足で申し分ありませんでした。ひとつだけ、4509室のトイレの電源が入ってなかったのか、スイッチ類が動かず、便座も冷たかったです。次回の人も同じことを感じないよう改善していただけたらなと思いました。

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6

Travis

8 Jun 2023

·

Stayed 4 nights

It's a good hotel, the rooms are quite old and in dire need of renovation. The air conditioning in my room did not work, housekeeping was able to provide me with a room fan to help cool the room but at this price point that should not be a solution. The staff at the hotel did their best to make my stay a good one, but the hard product is an issue.

10

John

5 May 2024

·

Stayed 3 nights

Has stood the test of time! World class staff. Hopefully the renovation doesn’t lose the spirit!!!

10

Henrik

12 Dec 2025

·

Stayed 1 night

Et af det bedste 5 stjernede hoteller vi har boet på nogensinde. Indretning, arkitektur, personale og service var i top og 100% gennemført. De nyrenoverede værelser gennemført smukke og elegante. Ikke sidste gang vi besøger Hyatt Park Tokyo.

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10

Lucy

8 Mar 2024

·

Stayed 2 nights

This hotel is showing its age, but will soon shut down for a refurbishment. Despite parts already closed, such as the famous New York bar, the hotel won us over with the staff's excellent attention to detail and helpfulness. Nothing beats the views, food, and class of this place, even as the furniture is definitely starting to look 20 years old.

4

Marc

30 Mar 2023

·

Was war das Park Hyatt in Tokyo vor zehn Jahren ein tolles Hotel. Nun sind wir mit der Erwartung, uns willkommen zu fühlen, erneut zurückgekehrt. Hätten wir das lieber sein lassen. Check-in, der 25 Minuten gedauert hat (nur der Prozess).Weder ein „Herzlich Willkommen“ für den fünften Besuch noch irgendwelche Herzlichkeit. Die Englisch Kenntnisse der Angestellten lassen nun zu wünschen übrig. Auf die Koffer mussten wir weitere 30 Minuten warten, obwohl wir die einzigen waren, die gerade eincheckten. Der Concierge Service (Reservierung eines Bus Transfers) besteht aus Aushändigung von Flyern, statt dem Gast einfach eine Fahrt wie bisher zu reservieren. Absolut schlecht war unsere Erfahrung im „New York Grill“. Allergien sollen bei Reservierung eingetragen werden-am Tisch wird das gleiche nochmal gefragt. Wirkt unorganisiert. Die Teller bleiben lange auf dem Tisch stehen bis sie abgeräumt werden, und es kam kein Sommelier auf unsere Anfrage. Es kennt sich niemand aus oder scheint Interesse zu haben, eine Flasche Wein zu verkaufen. Steaks allenfalls Standard zu astronomischen Preisen. Reservierung in der tollen Bar (last Order um 23p.m. trotz voll mit Gästen) für Hausgäste nicht möglich. Zimmer sind groß, hellhörig, nicht renoviert aber sauber. Service insgesamt 4 Sterne Standard ohne Herzblut. Nach unserer Erfahrung hat niemand beim checkout gefragt. Wir sind sehr enttäuscht und werden nach dem fünften Besuch (von der Rezeption nicht bemerkt) nicht wiederkommen.

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Rooms

Spacious, comfortable rooms with deep soaking tubs and standout city or Mt. Fuji views; several guests received suite upgrades. Decor can feel dated in places, some rooms are noisier or less preferred by orientation, and family setups may feel snug.

Related guest reviews

10

David

26 Aug 2023

·

Stayed 3 nights

Amazing 3 night experience for us - family with two girls at end of Japan trip. Great staff service, excellent breakfast and views like few other hotels in the location. Room for 4 was great in space and amenities albeit sleeping arrangements a bit snug so two adults in a small double and our daughters in a small double and single - I.e. two small doubles and a single to share. New York grill was superb but for a little under £600 the New York strip steak was way under quality expectations, we had three and they were all poor so nothing rogue. Kobe steak was amazing, as was the restaurant and the band. All in all amazing, will go back when refurbished (staff say they are hoping for a start next year - 2024). I guess you want close to perfection at such an iconic hotel.

6

Travis

8 Jun 2023

·

Stayed 4 nights

It's a good hotel, the rooms are quite old and in dire need of renovation. The air conditioning in my room did not work, housekeeping was able to provide me with a room fan to help cool the room but at this price point that should not be a solution. The staff at the hotel did their best to make my stay a good one, but the hard product is an issue.

10

Navtej

21 Oct 2023

·

Stayed 1 night

We loved our stay here! The staff were fantastic and very attentive. The check in experience was great and Yuko Usami was particularly helpful and welcoming. The views from our room was wonderful and we would definitely stay here again!

10

Jayme

26 Mar 2023

·

Stayed 1 night

Lived up to my expectations. Cannot beat that view !!

10

David

29 Mar 2024

·

Stayed 4 nights

This hotel has amazingly views. Rooms are big. I loved Park Hyatt Tokyo.

10

Suzan

16 Mar 2023

·

Amazing view and night skyline of the city, delicious room service, deep soaking tub and the most comfortable bed! Staff were very courteous and friendly. The Jazz bar was also a nice place to stop into.

10

hitomi

7 Dec 2021

·

Stayed 1 night

今回のお部屋は八王子側であまり良くなかった

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10

Thomas

15 Oct 2023

·

Stayed 1 night

One of my favorite hotels in my favorite city. It's a luxury hotel with unbeatable views of Tokyo, quiet and comfortable rooms, and the best rooftop bar in the world.

10

Eric

2 Apr 2023

·

Stayed 1 night

The staff were so wonderful!!! They upgraded my room to a premium suite and I ended up in the same suite they used to film “Lost in Translation” which is one of my favorite movies!! I was so happy!!!

10

RIKA

10 May 2024

·

Stayed 1 night

・適度な広さ、落ち着きがある。・ベッド脇に飲み物等置けるトレーの高さがちょうど良い。・浴室の広さもちょうどよく使いやすい。・クローゼットもスーツケースを広げて置けて、置く台の高さもちょうどよい。 …など、私の身長(157cm)にとってなのか、何かといろいろ「ちょうどよい」があり、快適なホテルでした。

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Service

Service is widely described as outstanding, attentive, and welcoming from check-in onward. A few guests reported impersonal or disorganized moments, particularly around concierge help and restaurant service.

Related guest reviews

10

Dan

19 Mar 2023

·

Stayed 4 nights

I mean, what do you say about such an amazing hotel! From the moment of check-in (which was done in our room) we were very well looked after. The most amazing thing about this hotel is the tranquility in the midst of such a busy urban centre. And the bar(s) are perfect for a nightcap. Basically checked every box for a perfect introduction to Tokyo!

8

deborah

21 Sept 2023

·

Stayed 5 nights

Not a good property for turists. Lack of concierge team or staff with local knowledge. I couldbt ger help arranging anything.

10

Will

4 Mar 2024

·

Stayed 2 nights

Lovely hotel. The staff were very friendly and helpful.

10

Eric

1 Sept 2023

·

Stayed 6 nights

The hotel was best and the staff was incredible

10

Carl

14 Aug 2023

·

Stayed 2 nights

Very rare I leave a rating but the excellence of this hotel compelled me to do so. From the moment you walk up to the entrance to the moment you leave, they make you feel special and it’s constant. One of the best hotels I have ever stayed in

10

kazuhisa

2 Sept 2023

·

Stayed 1 night

日本最高峰のスタッフおもてなしに感動しました。

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10

Fabian

8 Apr 2024

·

Stayed 3 nights

We stayed there for 3 nights and got an upgrade to a suite. Thank you so much! The service was fantastic. The choice at the breakfast buffet was huge and there is certainly something for everyone. Opposite the hotel is a huge park with a very large playground. Our children loved it and still talk about the big playground every day. We can highly recommend this hotel, in particular it is very child-friendly and all wishes are fulfilled. Will stay here again for sure!

10

Eduardo

9 Mar 2024

·

Stayed 1 night

Amazing service.

4

Marc

30 Mar 2023

·

Was war das Park Hyatt in Tokyo vor zehn Jahren ein tolles Hotel. Nun sind wir mit der Erwartung, uns willkommen zu fühlen, erneut zurückgekehrt. Hätten wir das lieber sein lassen. Check-in, der 25 Minuten gedauert hat (nur der Prozess).Weder ein „Herzlich Willkommen“ für den fünften Besuch noch irgendwelche Herzlichkeit. Die Englisch Kenntnisse der Angestellten lassen nun zu wünschen übrig. Auf die Koffer mussten wir weitere 30 Minuten warten, obwohl wir die einzigen waren, die gerade eincheckten. Der Concierge Service (Reservierung eines Bus Transfers) besteht aus Aushändigung von Flyern, statt dem Gast einfach eine Fahrt wie bisher zu reservieren. Absolut schlecht war unsere Erfahrung im „New York Grill“. Allergien sollen bei Reservierung eingetragen werden-am Tisch wird das gleiche nochmal gefragt. Wirkt unorganisiert. Die Teller bleiben lange auf dem Tisch stehen bis sie abgeräumt werden, und es kam kein Sommelier auf unsere Anfrage. Es kennt sich niemand aus oder scheint Interesse zu haben, eine Flasche Wein zu verkaufen. Steaks allenfalls Standard zu astronomischen Preisen. Reservierung in der tollen Bar (last Order um 23p.m. trotz voll mit Gästen) für Hausgäste nicht möglich. Zimmer sind groß, hellhörig, nicht renoviert aber sauber. Service insgesamt 4 Sterne Standard ohne Herzblut. Nach unserer Erfahrung hat niemand beim checkout gefragt. Wir sind sehr enttäuscht und werden nach dem fünften Besuch (von der Rezeption nicht bemerkt) nicht wiederkommen.

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10

Ardeshir

26 Feb 2024

·

Stayed 6 nights

Attention to details in defining excellence is an understatement of monumental proportions to express what a superb experience staying at park Hyatt Tokyo hotel is.

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Location

Near Shinjuku with panoramic city outlooks and a safe feel. Some travelers found it a bit removed from main shopping, nightlife, and train stations.

Related guest reviews

10

LEE

31 May 2023

·

Stayed 3 nights

The hotel was fantastic. The room was big and the service was perfect. The hotel staff made sure that we were well taken care of. Only downside of this hotel was the location. As a tourist, it was little off the main shopping and tourist spots. The train/subway station was not as close as we would like but the hotel runs shuttles every 30 minutes to Shinjuku station.

10

Barry

27 Jun 2023

·

Stayed 4 nights

Lovely place to stay. Great to be high up - the views are amazing! The area is very safe but most of the bars etc. are a bit of a walk away. Not a problem in itself but worth noting for planning. Only downside we found was the service was a little impersonal. We had a meal in the main bar/restaurant up top and it just felt a bit clinical. It was busy and lively but it felt transactional and impersonal. Lovely food so perhaps being a little unfair. Would recommend the whole hotel.

10

Vanessa Marie

24 Aug 2023

·

Stayed 8 nights

Excellent customer service, great location, wonderful views, excellent food, hands down it was an amazing experience from the beginning of our stay until check out, would definitely stay again, exceeded all expectations. Have stayed at high end hotels when traveling and this one did not disappoint in ANYWAY. Traveled with my 2 teenage daughters and toddler.

10

Paul

13 Apr 2024

·

Stayed 6 nights

Luxury stay close to Shinjuku. Amazing view. Fantastic service. Only downside is that the on-site restaurants need to be booked in advance, depending on the season.

10

Fabian

8 Apr 2024

·

Stayed 3 nights

We stayed there for 3 nights and got an upgrade to a suite. Thank you so much! The service was fantastic. The choice at the breakfast buffet was huge and there is certainly something for everyone. Opposite the hotel is a huge park with a very large playground. Our children loved it and still talk about the big playground every day. We can highly recommend this hotel, in particular it is very child-friendly and all wishes are fulfilled. Will stay here again for sure!

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Dining

Breakfast consistently earns high marks for quality and variety, and room service and restaurants are popular. Reservations may be needed at peak times, and a few guests noted steak quality, service or noise issues, plus occasional venue closures during renovation.

Related guest reviews

8

MIHWA

23 Dec 2021

·

Stayed 1 night

레스토랑의 음악이 너무 형편 없었음. 너무 시끄러워서 음식을 편안하게 먹을수 없었음. 게다가 노래부른 사람 너무 음치엿음. 타올,가운이 너무 두껍고 무거워서 사용하기 불편햇음. 헤어빗이 긴머리 여성에게는 사용하기 불편함. 도끼빗이 필요함. 나머진 아주 훌륭. 특히나 조식은 너무 훌륭해서 그것만 먹으러 다시 가고싶음.

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10

David

26 Aug 2023

·

Stayed 3 nights

Amazing 3 night experience for us - family with two girls at end of Japan trip. Great staff service, excellent breakfast and views like few other hotels in the location. Room for 4 was great in space and amenities albeit sleeping arrangements a bit snug so two adults in a small double and our daughters in a small double and single - I.e. two small doubles and a single to share. New York grill was superb but for a little under £600 the New York strip steak was way under quality expectations, we had three and they were all poor so nothing rogue. Kobe steak was amazing, as was the restaurant and the band. All in all amazing, will go back when refurbished (staff say they are hoping for a start next year - 2024). I guess you want close to perfection at such an iconic hotel.

8

Eiji

24 Jul 2022

·

Stayed 1 night

夜10時にチェックインし、食事をルームサービスにしたがジランドールの食事がとっても美味しかった！

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10

Barry

27 Jun 2023

·

Stayed 4 nights

Lovely place to stay. Great to be high up - the views are amazing! The area is very safe but most of the bars etc. are a bit of a walk away. Not a problem in itself but worth noting for planning. Only downside we found was the service was a little impersonal. We had a meal in the main bar/restaurant up top and it just felt a bit clinical. It was busy and lively but it felt transactional and impersonal. Lovely food so perhaps being a little unfair. Would recommend the whole hotel.

10

Carolina

27 Mar 2024

·

Stayed 9 nights

Hospedagem perfeita, hotel lindo e funcionários exemplares!! Todos muito atenciosos e gentis. Café da manhã maravilhoso, sentiremos falta da Madaleine que comíamos quentinha toda manhã servida na mesa pelo Chef. Voltaria mil vezes

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10

Michael

9 Dec 2023

·

Stayed 1 night

The view on the 49th floor was unbelievable an the restaurants were very delicious.

10

Paul

13 Apr 2024

·

Stayed 6 nights

Luxury stay close to Shinjuku. Amazing view. Fantastic service. Only downside is that the on-site restaurants need to be booked in advance, depending on the season.

10

Suzan

16 Mar 2023

·

Amazing view and night skyline of the city, delicious room service, deep soaking tub and the most comfortable bed! Staff were very courteous and friendly. The Jazz bar was also a nice place to stop into.

10

Fabian

8 Apr 2024

·

Stayed 3 nights

We stayed there for 3 nights and got an upgrade to a suite. Thank you so much! The service was fantastic. The choice at the breakfast buffet was huge and there is certainly something for everyone. Opposite the hotel is a huge park with a very large playground. Our children loved it and still talk about the big playground every day. We can highly recommend this hotel, in particular it is very child-friendly and all wishes are fulfilled. Will stay here again for sure!

10

Lucy

8 Mar 2024

·

Stayed 2 nights

This hotel is showing its age, but will soon shut down for a refurbishment. Despite parts already closed, such as the famous New York bar, the hotel won us over with the staff's excellent attention to detail and helpfulness. Nothing beats the views, food, and class of this place, even as the furniture is definitely starting to look 20 years old.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8 $1,532	9 $2,052	10 $1,989	11 $1,591	12 $1,610	13 $1,607	14 $1,538
15 $1,186	16 $1,492	17 $1,719	18 $1,187	19 $2,118	20 $1,176	21 $1,901
22	23 $1,529	24 $1,542	25 $1,062	26 $2,087	27 $1,360	28 $1,527
29 $1,132	30 $935

Su	Mo	Tu	We	Th	Fr	Sa
		1 $1,054	2 $1,065	3 $1,251	4 $1,266	5 $1,218
6 $933	7 $931	8 $924	9 $931	10 $930	11 $954	12 $2,140
13 $946	14 $938	15 $931	16 $970	17 $1,161	18 $1,833	19 $2,174
20 $1,891	21 $1,836	22 $1,707	23 $1,557	24 $1,870	25 $2,056	26 $2,103
27 $1,857	28 $1,856	29 $1,866	30 $1,869	31 $2,834

Park Hyatt Tokyo

Prices for Park Hyatt Tokyo

Monthly average prices

About this property

Location

Room options

Deluxe Suite, 1 King Bed

Premier Room, 1 King Bed

Room, 1 King Bed, City View

Room, 2 Twin Beds, City View

Suite, 1 King Bed (Ambassador)

Deluxe Room, 2 Double Beds

Deluxe Room, 1 King Bed

Suite, 1 King Bed (Park)

Suite, 2 Double Beds (Park)

Room, 1 King Bed

Premium Room, 1 King Bed, Corner

Premier Suite, 2 Double Beds

Deluxe Suite, 2 Double Beds

Guest reviews of Park Hyatt Tokyo

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Park Hyatt Tokyo

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