Name: TownePlace Suites by Marriott Windsor
Address: 250 Dougall Avenue, Downtown Windsor, Windsor, Canada, Windsor, Ontario, CA
Price range: US$114–US$186 per night
Rating: 8.95

What guests think

At TownePlace Suites by Marriott Windsor, travellers highlight clean, spacious suites with handy kitchens, friendly staff, and a convenient downtown location near the border and riverfront, while noting recurring parking limitations and some concerns about the surrounding area’s safety.

Breakfast is frequently praised, though a few guests found the selection or refills lacking and weekday hours early. Rooms are comfortable and well-equipped, but occasional maintenance, HVAC, or noise issues are reported. Best suited to travellers who prefer apartment-style lodging.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Parking is a recurring pain point: the on-site lot is small, fills quickly, and guests often use paid public parking across the street, sometimes via a confusing intercom. Few other facilities are consistently mentioned.

Related guest reviews

10

Nael Yacoub Mansour

28 Apr 2024

·

Stayed 1 night

Amazing except for car park issue since we were not sure the speaker was functioning or not .

10

Sunny

15 Jul 2024

·

Stayed 2 nights

Needs more and bigger parking lot

6

Jonathan

14 Aug 2023

·

Stayed 1 night

Did not give me a parking spot on site. Had to pay for parking around the area. Told me it was full, and when I checked it out, only 5 cars were there out of the 30 spots. Next day, they were giving spots out like candy. Rooms were nice as I had purchased 3 for a night, but still not cool.

10

David

21 Apr 2025

·

Stayed 2 nights

Parking lot was full, so we had to go across the street and use the municipal one.

10

Elizabeth

23 May 2023

·

Stayed 1 night

Property is safe and convenient and very satisfying in almost every area the only thing is the parking it’s small can only have a few cars for parking.

10

Gregory

15 Dec 2024

·

Stayed 1 night

Parking is an issue.

10

Norman

15 Jun 2024

·

Stayed 1 night

We tried to park in the Hotel parking lot and there was an intercom there that was not working properly so we could not understand what the staff was trying to tell us via intercom. When we arrived at the hotel desk, we found out that there was no available parking from the hotel, but we were able to park in a convenient public lot

10

kimberly

5 Jun 2023

·

Stayed 3 nights

The parking is non-existant because the hotel lot is so small. There are questionable lots surrounding the property who want you to pay $5 every12 hours and remind you that if you don’t pay, they will tow your car! The hotel should provide parking in these lots for free, given the price they charge for the rooms!

10

Derek

9 Oct 2024

·

Stayed 1 night

Really nice hotel! The location is really convenient to the U.S. border. We came in from the states around midnight so we were tired and this location is just around the corner. The parking garage is across the street if they run out of parking but it’s a small side street. Felt safe to me at midnight. The area was well lit. The rooms are clean, spacious and provided everything we needed. There was a kitchen, but we did not use it. Well priced for how large the rooms are. The breakfast in the morning was pretty good too. Plenty of hot and cold items to choose from.

8

VALERIA

20 Oct 2024

·

Stayed 1 night

The stay was good. Not happy with the breakfast, only eggs and sausage, rice offered for hot food. Would be great if there was anything else, other eggs, bacon, any additional selection. Parking is not ideal. Hotel parking was already booked up. Had to park across the street at a paid lot.

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Cleanliness

Many guests praise overall cleanliness and tidy suites. A smaller number cite wear or maintenance issues like loose fixtures, worn furniture, or lingering cooking smells.

Related guest reviews

10

Kwame'

2 Oct 2024

·

Stayed 1 night

Short stay. Hotel was clean and updated. Breakfast was decent. Front desk staff were friendly and recommended stuff to do in the area.

4

Jeff

20 Apr 2023

·

Stayed 2 nights

HVAC was inoperable - room was at 79 deg F the whole stay - extremely uncomfortable. Shower head was just hanging. No offer of a discount, nor one granted when asked.

10

Heba

24 Aug 2025

·

Stayed 1 night

Very clean property

10

Kristina

24 Nov 2024

·

Stayed 2 nights

Clean, spacious, quiet. Service was super friendly, breakfast was early, but great!

6

Tracy

28 Jul 2023

·

Stayed 1 night

Furniture was dirty and well worn. No parking available at the hotel and the front desk did not give us a parking pass for the paid parking across the street when checking in.

10

Lisa

22 Jan 2023

·

Stayed 1 night

Clean hotel and friendly staff

8

Stephen

3 Dec 2023

·

Stayed 2 nights

My second stay here. I love the proximity to the downtown, and in particular to the "natatorium" a wonderful aquatic complex literally two minutes walk away. The front desk and housekeeping staff are very friendly. My one concern, and it only applied to my second stay, was that the bathroom facilities needed light maintenance. The shower head was dangling loosely. The toilet seat had a slippage issue. Beyond these issues I found the overall stay very good.

10

Donald

20 Dec 2022

·

Stayed 19,345 nights

The rooms were very clean and large with a fridge and 2 burner top plus pots and pans. The front staff was very helpful and friendly, i was very happy with my stay

4

joann

18 May 2023

·

Stayed 2 nights

The hotel person that checked us in didn’t tell use any info about Wi-Fi, breakfast or even parking. I literally had to ask everything. Now on to the room. I wished it was cleaner and maybe having fixtures that weren’t hanging the wrong way. Lamp leaning to one side and the toilet paper holder barely hanging on to the paper. The water pressure was non existent and when you turn on the hot water to a certain point it made the craziest noise. The bed and pillows were very uncomfortable. Bed too soft and pillows too flat. The one thing I did like about the room was the kitchen. Stove, full sized dredge and anything you would need to cook and eat. Breakfast was bad!!!!! Coffee sucked!!!!! At least checking out the lady was very pleasant.

10

Ewa

27 May 2024

·

Stayed 1 night

Great hotel, super clean, excellent staff, nice patio outside, convenient location, will stay there again.

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AI-generated summary based on recent guest reviews

Rooms

Suites are spacious and well-equipped with kitchens, and many find the beds very comfortable. Some report drawbacks including problematic HVAC or window units, a poor sofa bed, limited storage, or occasional noise.

Related guest reviews

8

Tom

5 Mar 2024

·

Stayed 1 night

Great rooms! Clean and well maintained. My first choice in downtown Windsor, unless you have your heart set on a riverfront room somewhere else. Even then, the rooms here are nicer.

10

Susan

29 Jul 2023

·

Stayed 2 nights

I liked having the kitchenette. The room was spacious and well laid out with sofa, ottoman and a large bathroom. Beds and pillows were excellent, towels were plentiful. A very cozy stay for us. It was so nice to stay in a hotel with higher standards than the norm.

10

Dave

7 Sept 2023

·

Stayed 1 night

Great hotel nice kitchen in room and very friendly staff

10

Debra

25 Feb 2023

·

Stayed 1 night

Very spacious room, clean and comfortable. Breakfast was typical, nothing special but fresh and yummy.

6

Brady

5 Aug 2024

·

Stayed 1 night

Would think for 300 dollars a night it would have more than a window AC was pretty warm but besides that nice place

10

Brent

9 Jul 2023

·

Stayed 1 night

This hotel met our needs perfectly. The bed was very comfortable, the room was in excellent condition and the kitchenette was very handy. It was a short walk to everything we needed in down town. I would recommend for sure.

4

Jitka

13 Aug 2023

·

Stayed 1 night

The pullout sofa mattress was really bad. It was a wire frame covered with a cloth. A horrible night of not much sleep.

8

Christina

4 Oct 2024

·

Stayed 5 nights

It's pretty weird to stay at a hotel and there's no dresser to unpack my clothes. Literally no where to put socks and underwear. The hotel is fine but this is a significant oversight.

10

nicole

10 Aug 2025

·

Stayed 1 night

The bed was so comfortable. Best sleep!

10

Debra

8 Aug 2023

·

Stayed 2 nights

Very nice hotel, spacious rooms with many amenities. Location near the Detroit Windsor Tunnel is very convenient if traveling back and forth to US.

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Service

Service is frequently described as friendly, helpful, and efficient, with smooth check-ins. A few reports note unhelpful front-desk interactions or housekeeping lapses.

Related guest reviews

10

Tracy

8 May 2023

·

Stayed 3 nights

Helpful staff.

10

Diane

9 May 2024

·

Stayed 1 night

The employees were great. Because of problems with the plane we didn’t arrive into 2 am. Very nice reception from everyone

4

Maria

2 May 2023

·

Stayed 4 nights

After first night coming back to hotel after a very long day housekeeping had attended room but beds were not made to an acceptable standard. On our third night there we came back to the room at approximately 7pm. We found the deadbolt on the door holding it open. It appeared that housekeeping left our room door open THE ENTIRE DAY! Anyone could have gone in and stolen anything. WE COULD HAVE COME INTO CONTACT WITH A WOULD BE ROBBER…I immediately went down to front desk where there was only 1 staff. She asked me to wait a few minutes while she checked in another guest that walked in while I was informing her of our situation. She told me she would inform the manager and housekeeping manager. She apologized but stated she couldn’t do much more. The lock was stuck so she had to come up and reset it, Next morning ( check out day) we asked to speak to the manager. She asked to see the pic of the beds not made but did not seem to be interested in the lock pics. I explained how unsafe we felt after this happened and she stated she could review the tapes to see that no one entered our room. Little late as we were checking out. We were reimbursed for the parking of $60 and an apology that this happened. Manager stated she’d let the district manager know what had happened but wasn’t in a position nor was she agreeable to any other reimbursement. The hotel was clean, beds were comfortable and breakfast was sufficient. I just feel that we should be reimbursed for incide

10

Herminia

10 Apr 2023

·

Stayed 2 nights

Overall, I am very satisfied with my stay. Staff was very nice and helpful. Requested services were readily attended.

10

Yaneth

11 Jul 2025

·

Stayed 1 night

Staff was friendly and allowed us to check in early. Room was tidy and spacious.

10

Randy

11 Aug 2023

·

Stayed 1 night

Check-in was quick and easy. The staff were SUPER curteous.

2

Russell

10 Apr 2023

·

Stayed 1 night

When we arrived there were two women at the check in. Very disappointed in there attitude no welcome what so ever. When asked where to park they both had a no care attitude the p/ lot is beside the hotel it's a free for all plus if it is full you can park across the street and it will cost $5.00. The first impression turned me right off. On the plus side the breakfast was good and the room was all right. I had requesteted a bath tub plus shower the women told me they didn't have any rooms available with a tub. Another disappointment. I would never go back or recomend that hotel to anyone. It appeared that the hotel eas also located in the poor side of the city lots of bums and homeless people on the street. Again very disappointed weekend.

10

laura

25 Mar 2024

·

Stayed 2 nights

Young lady at reception when I checked in was great.

4

joann

18 May 2023

·

Stayed 2 nights

The hotel person that checked us in didn’t tell use any info about Wi-Fi, breakfast or even parking. I literally had to ask everything. Now on to the room. I wished it was cleaner and maybe having fixtures that weren’t hanging the wrong way. Lamp leaning to one side and the toilet paper holder barely hanging on to the paper. The water pressure was non existent and when you turn on the hot water to a certain point it made the craziest noise. The bed and pillows were very uncomfortable. Bed too soft and pillows too flat. The one thing I did like about the room was the kitchen. Stove, full sized dredge and anything you would need to cook and eat. Breakfast was bad!!!!! Coffee sucked!!!!! At least checking out the lady was very pleasant.

10

Ewa

27 May 2024

·

Stayed 1 night

Great hotel, super clean, excellent staff, nice patio outside, convenient location, will stay there again.

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AI-generated summary based on recent guest reviews

Location

Convenient downtown base near the U.S. border, riverfront, and restaurants, with transit and attractions within walking distance. Several guests felt uneasy about the immediate area, and a few mentioned security or street noise concerns.

Related guest reviews

10

Lloyd

1 Apr 2024

·

Stayed 1 night

Great location. Close to restaurants. Clean large rooms plus decent breakfast.

6

shaun

26 Oct 2025

·

Stayed 1 night

There were many homeless people hanging around outside of the hotel. It just made us feel uncomfortable every time we left the hotel. We will never stay there again.

8

Laura

14 Mar 2025

·

Stayed 1 night

We stayed at this hotel after a Red Wings game. It is nice and close to the border. Then we walked to the Adventure Bay waterpark the next day, which is so close you can see it. It was nice to have the option of two queens with a pullout so my two kids had their own beds. The breakfast was great and had many, many options. The only downside is that traffic in the area caused some noise while sleeping.

10

Jacqueline

15 Nov 2024

·

Stayed 1 night

Check in was easy and pre-check in communication was really good. Location is great to be walkable to many amenities in the downtown area and the river.

6

Thomas

15 Sept 2024

·

Stayed 2 nights

Our bikes were stolen off a locked bike rack on our car in the hotel parking lot. They used a bolt cutter. We were not warned that crime was prevalent in the area. Police were called but the crime could only be reported on the internet. There was an unusual portable standing a/c unit in the room which drew air from outside and drained condensing water into a bucket which needed to be emptied regularly. Breakfast was pretty good. Beds were comfortable. Good shower.

10

Nancy

17 Sept 2024

·

Stayed 1 night

beautiful location to get to the Riverfront walk. Receptionist was patient to our questions about where to eat

10

Shawn

31 Dec 2022

·

Stayed 1 night

Excellent room with great and friendly staff. Free breakfast was very good. Great location downtown

10

Derek

9 Oct 2024

·

Stayed 1 night

Really nice hotel! The location is really convenient to the U.S. border. We came in from the states around midnight so we were tired and this location is just around the corner. The parking garage is across the street if they run out of parking but it’s a small side street. Felt safe to me at midnight. The area was well lit. The rooms are clean, spacious and provided everything we needed. There was a kitchen, but we did not use it. Well priced for how large the rooms are. The breakfast in the morning was pretty good too. Plenty of hot and cold items to choose from.

10

Debra

8 Aug 2023

·

Stayed 2 nights

Very nice hotel, spacious rooms with many amenities. Location near the Detroit Windsor Tunnel is very convenient if traveling back and forth to US.

8

Florence

2 Aug 2023

·

Stayed 1 night

Nice hotel, clean and well equipped. Comfortable bed and pillows, nice shower. Our room faced the parking and was very quiet overnight. However, the breakfast hours don’t work. Breakfast is served until 9:00 am on weekdays, this is way too early for people on vacation (most hotels serve breakfast until 10:00 am). Also, the hotel parking gets full quickly so you have to park in the street or in the parking lot across the hotel. Although it costs only $5 for 12 hours, it’s open and anyone could break into your car - The area around the hotel did not feel safe to me, lots of empty lots, deserted streets, strange people walking by (there was a crazy woman nude from waist down walking around the hotel looking high this morning, and some people looking homeless near by, fire trucks going by last night). As a single woman, I’m not sure I would stay there again because of that.

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Dining

Breakfast is widely liked and often generous, though some guests found limited hot options or slow refills. There is no on-site restaurant or room service.

Related guest reviews

10

Haroon

5 Sept 2023

·

Stayed 1 night

breakfast was expected to have more variety but it was very less and refilling was very bad guests were waiting for the pancakes and maple syrup and they were out of it for that day

6

Richard

1 Jul 2023

·

Stayed 1 night

The tv remote needed new batteries. Staff did fix quickly. Keurig machine didn't work - parts missing. Breakfast was typical but the eggs and sausage and pastries were old and stale.

10

Kelli

16 Dec 2024

·

Stayed 1 night

Stayed one night, we went to the Redwings Game in Detroit. This Hotel was close to the border, very clean and the staff was great. Breakfast in the morning was also great. Would stay here again.

10

Michael

6 Oct 2024

·

Stayed 1 night

Clean, price was good for value. Breakfast bar was really good!

10

Cory

14 Sept 2023

·

Stayed 1 night

The breakfast is amazing! Great selections!

6

Travis

20 Sept 2023

·

Thin walls, no hot water, noisey outside. Homeless roaming like zombies all around the outside. No restaurant or room service.

10

David

19 Jan 2025

·

Stayed 2 nights

No restaurant.

10

Kristen

7 Nov 2023

·

Stayed 1 night

If I didn't have luggage, I'd walk to the train station, but it's just a 3-5 min Uber or taxi ride. The bus terminal is across the street. There are tons of restaurants within a few blocks, so I don't have to order in (or if I feel like cooking, I can pick up ingredients at a store!). The bed and pillows are so soft and clean. The bathroom is well-lit and very shiny, with good water pressure. That free breakfast from 6-9am is WORTH IT.

10

Madhu

29 Jun 2025

·

Stayed 1 night

It was an excellent and comfortable stay. Very nicely organized and clean hotel. Breakfast was great and the staff were very nice.

8

VALERIA

20 Oct 2024

·

Stayed 1 night

The stay was good. Not happy with the breakfast, only eggs and sausage, rice offered for hot food. Would be great if there was anything else, other eggs, bacon, any additional selection. Parking is not ideal. Hotel parking was already booked up. Had to park across the street at a paid lot.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$145
February	US$132
March	US$131
April	US$125
May	US$124
June	US$129
July	US$129
August	US$128
September	US$157
October	US$146
November	US$145
December	US$142

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $122	18 $146	19 $186
20 $114	21 $118	22 $148	23 $114	24 $135	25 $154	26 $172
27 $124	28 $124	29 $124	30 $144

Su	Mo	Tu	We	Th	Fr	Sa
				1 $142	2 $176	3 $186
4 $134	5 $135	6 $133	7 $143	8 $137	9 $137	10 $149
11 $133	12 $133	13 $144	14 $147	15 $182	16 $181	17 $166
18 $122	19 $122	20 $126	21 $122	22 $122	23 $122	24 $126
25 $122	26 $122	27 $122	28 $151	29 $122	30 $145	31 $159

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Monthly average prices

About this property

Location

Room options

Studio, 1 King Bed with Sofa Bed

Suite, 1 Bedroom

Studio, Multiple Beds

Guest reviews

Fabulous

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about TownePlace Suites by Marriott Windsor

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Prices for upcoming dates