Name: Four Points by Sheraton Windsor Downtown
Address: 430 Ouellette Avenue, Downtown Windsor, Windsor, Canada, Windsor, Ontario, CA
Price range: US$91–US$148 per night
Rating: 8.38

What guests think

At Four Points by Sheraton Windsor Downtown, guests consistently praise very clean, modern rooms, comfortable beds, and friendly staff, plus a central location near the US tunnel, Caesars, the riverfront, and many walkable restaurants and bars.

Frequent drawbacks are tight, limited or off‑site parking with extra fees, and significant downtown noise on weekends; the hotel supplies earplugs and elevator or hallway proximity can add to disturbances. Rooms range from small to spacious and feel modern and comfortable, but a few guests reported minor maintenance issues, unsecured or spotty Wi‑Fi, and limited in‑room amenities such as fridges in some categories. The on‑site restaurant and bar draw regular praise for convenience and food quality, though occasional understaffing, pricing, and breakfast card limits are noted. Expect a modern, convenient downtown stay with good dining and notable noise and parking trade‑offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Restaurant and bar on site are convenient and well liked; the pool is noted as clean, though patio door access has been an issue. Parking is a recurring pain point: tight, limited, sometimes off‑site or underground, and usually paid.

Related guest reviews

10

Jamie

18 Jan 2025

·

Stayed 1 night

Amazing experience, the room was clean and comfortable, the service was kind and fast, the prices were reasonable and the restaurant on-site was heads and shoulders above most hotel restaurants. Delicious dinner, great beer selection, and the breakfast was delicious. Good proximity to the casino, as well ($8 CAD).

10

Andrew

18 May 2023

·

Stayed 1 night

the parking is horribly tight

8

Jody

24 Nov 2025

·

Stayed 1 night

Four Points Downtown Windsor is an "OK" hotel. Windsor is a gritty city, so keep that in mind. The rooms are very nice, clean and updated. It's a noisy hotel, both street noise and also all the 19 year olds that come from the states to party and drink on the weekends. If possible, ask for a room that overlooks the border crossing rather than the street. It will be much quieter. The gym is pretty good, lots of free weights which I love...only one bike though. Parking is tight and limited, but we always found a spot. The restaurant/bar was understaffed which is too bad. Our group, plus others, just waiting around to be served. The servers did their best, the manager seemed to be very unorganized and flustered. The biggest positive I would say (if this is important) is proximity to the tunnel. It literally takes two minutes to get from the hotel to the crossing. That was perfect for us.

6

Dawn

18 Jul 2025

·

Stayed 1 night

The rooms are very small, but decent and clean. The parking garage is a bit of a nightmare. They really need to fix the patio doors going from the indoor pool to their little patio. Staff were pleasant. Fine for an overnight stay.

8

Robert

16 Jan 2025

·

Stayed 1 night

Property has some good restaurants that are walkable if weather is good. I Ubered because it is a long walk when its very cold out. Clean, restaurant and bar in hotel are good for pub food.

8

Bart

14 Sept 2025

·

Stayed 1 night

Room was clean and shower was good. Having to park offsite was very inconvenient

10

tomasz

11 Jan 2025

·

Stayed 1 night

Multiple bars and restaurants within walking distance. Good food in hotel restaurant. Specious rooms. Some noise from the outside, but that’s what you get when hotel is located in the city. Easy parking for small cars but more difficult for large SUV’s and trucks. Overall I like it and would stay again.

8

jeff

16 Jul 2023

·

Stayed 1 night

We had a smooth check in . Restaurant on site was convenient and Great service and food was just what we wanted. Underground parking was a little sketchy late at nite Overall I would return and recommend this hotel !

10

Christina

28 Mar 2025

·

Stayed 1 night

Weekend stay, room was spotless, bed comfy, pool sparkling clean & front desk staff “Anne” exceptional- friendly, knowledgeable & helpful. Thank you for a pleasant stay

10

Gloria

2 Jul 2025

·

Stayed 2 nights

The Staff were very helpful and friendly, rooms cleaned well. The parking lot is overdue for repairs, couldn't open the pool patio doors. Outdoor car noise as located in downtown loud.

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is a strong point across rooms and common areas, with many noting modern, well‑kept spaces. A few isolated comments mention hallway or elevator cleanliness and an occasional stray hair.

Related guest reviews

10

Gayane

1 Dec 2025

·

Stayed 1 night

Clean room Courteous staff

10

Tanya

9 Aug 2024

·

Stayed 2 nights

My mother and I had a girls weekend. We had a wonderful time. The staff; from the front desk to housekeeping were friendly, professional and helpful. I am in LOVE with the bedding. The room was clean and comfortable. I saw other complaints about parking. We had no issues parking. I am grateful to have a small car which made navigating the parking area easier. For the baseball team that was there...shame on you for leaving a mess of beer cans and cigarette butts in the pool patio area. Do better.

10

Etieno

12 Mar 2024

·

Stayed 3 nights

Very clean and nice hotel. Would recommend

8

Stacie

28 Feb 2024

·

Stayed 3 nights

Generally, the cleanliness was good, there were some spots on the laminate floor when I checked in, and there was a long hair that appeared in the tub when I took a shower (I have very short hair myself). I spilled some water on the floor and when I wiped it up with a white facecloth, the facecloth stayed looking white and clean, so overall the floor was very clean.

10

Christine

16 Nov 2025

·

Stayed 3 nights

Very comfortable and clean.

6

Patricia

6 Jul 2025

·

Stayed 1 night

Reservation was for a high floor, city view. We’re on the 3rd floor, looking at Canadian customs at the border? One chair in the room? Hallway is not clean nor air conditioned. Very small bathroom. Not as expected.

10

Volker

6 Mar 2023

·

Stayed 1 night

Exceptionally clean room and bathroom. Not many times that I was satisfied with the cleanliness of Canadian hotel rooms. The room was pretty small; definitely smaller than average for a double Queen's. Breakfast should be included in the price, but wasn't. The area is pretty loud, but we knew that before booking and the hotel supplies earplugs for free (in case you need them). Positive feedback is given mostly for the clean appearance and well-maintained condition of the entire property.

8

SeungWon

4 Feb 2026

·

Stayed 1 night

Clean room

10

Rebecca

20 Jan 2026

·

Stayed 1 night

Clean, spacious room. Quick check in and quiet hotel.

10

Juliet

11 May 2025

·

Stayed 1 night

I recently stayed at this hotel and I can confidently say it was a 5-star experience all the way — especially for the cost. The rooms were clean, spacious, and comfortably appointed with all the standard amenities you’d expect from a top-tier property. What truly set the stay apart, though, was the staff. From check-in to check-out, every interaction was warm, professional, and attentive. They went out of their way to ensure every need was met promptly and with a smile. If you’re looking for a well-maintained, comfortable hotel with excellent service, this is a fantastic choice. I’ll definitely be returning.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are modern and comfortable with very comfy beds, but sizes vary and some bathrooms are compact. Street and weekend noise is common (earplugs provided), and a few guests reported Wi‑Fi problems, rattling AC, or missing/weak fridges.

Related guest reviews

6

Margaret

12 Nov 2024

·

Stayed 1 night

The beds were way too soft. I had no where to sit other than the office chair. With my diability I found it very hard to sit on the bed. The fridge we found out the next morning did NOT keep our water and pop cold. Found the towels a little too ruff but thete was plenty. I LOVED the shower. Thank you for having a walk in shower. So nice not to climb over a bathtub ledge. Thank you.

6

Dawn

18 Jul 2025

·

Stayed 1 night

The rooms are very small, but decent and clean. The parking garage is a bit of a nightmare. They really need to fix the patio doors going from the indoor pool to their little patio. Staff were pleasant. Fine for an overnight stay.

6

Patricia

6 Jul 2025

·

Stayed 1 night

Reservation was for a high floor, city view. We’re on the 3rd floor, looking at Canadian customs at the border? One chair in the room? Hallway is not clean nor air conditioned. Very small bathroom. Not as expected.

2

Ashraf

17 Nov 2023

·

Stayed 4 nights

I normally dont write reviews. But i thought it is important for future guest to know that the rooms are extremely small, internet is terrible and there is no fridge in the room

10

Jeffery

1 Feb 2026

·

Stayed 2 nights

Clean comfortable room. Bed was great! Wife loved the extra thick pillows. Cable channels were limited. No free wifi? I guess we had to be a registered member of their club or something.....no bother, we used our cell data plans. Odd though. Shrugged it off as weird quirk. Not a big deal.

10

Lianne

6 Oct 2025

·

Stayed 1 night

modern,clean,comfy..just extremely noisy friday night stay..but it's in the heart of downtown party central..guess you can't expect anything more unless you can get better soundproofing other than earplugs lol

10

Joan

15 Mar 2025

·

Stayed 1 night

Room was very nice, tv options with Netflix etc . Is cool. The earplugs to drown out street noise was good too. Beds were super comfy, almost didn’t wake up for check out!

8

Chris

24 Aug 2024

·

Stayed 3 nights

The rooms were absolutely amazing, the air conditioner rattled and lots of outside noise. Over the hotel was very nice.

8

Tracy

1 Sept 2025

·

Stayed 3 nights

The parking situation was not ideal. We were told that even though we were a guest at the hotel, we were not guaranteed parking and even if we paid for it and try to go find parking, there’s no guarantee there would be a spot for us. It was super annoying after a long drive. Room was beautiful and clean. Bathroom was too small.

6

Andrew

5 Oct 2025

·

Stayed 1 night

Room looked good, beds are comfortable. Ear plugs are given by the hotel because of downtown noise. The noise by cars

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Service

Staff are widely described as friendly, welcoming, and accommodating; check‑in is often quick. There are occasional reports of rudeness or slow, understaffed restaurant service.

Related guest reviews

10

Chris

23 Jul 2025

·

Stayed 3 nights

Great staff.

8

Jody

24 Nov 2025

·

Stayed 1 night

Four Points Downtown Windsor is an "OK" hotel. Windsor is a gritty city, so keep that in mind. The rooms are very nice, clean and updated. It's a noisy hotel, both street noise and also all the 19 year olds that come from the states to party and drink on the weekends. If possible, ask for a room that overlooks the border crossing rather than the street. It will be much quieter. The gym is pretty good, lots of free weights which I love...only one bike though. Parking is tight and limited, but we always found a spot. The restaurant/bar was understaffed which is too bad. Our group, plus others, just waiting around to be served. The servers did their best, the manager seemed to be very unorganized and flustered. The biggest positive I would say (if this is important) is proximity to the tunnel. It literally takes two minutes to get from the hotel to the crossing. That was perfect for us.

10

Caroline

10 Apr 2025

·

Stayed 2 nights

Greeted by Ann at the reception desk- she easily went through the check in process in a friendly and positive manner. She is exceptional. She noted that I had requested a robe and that it was not in my room- arranged for immediate delivery. She pointed out the bar and gril which I visited twice during my stay. It was a bit pricey but the friendly bar staff went above and beyond the call of duty to make my experiences more than worth the money. The only thing I would suggest in the room is a floor lamp behind the very comfortable armchair- it was too dark to sit and read. I would definitely stay here again.

10

Jerry

9 Nov 2025

·

Stayed 1 night

Nice room, good amenities and polite, courteous staff.

8

Sigfrido

10 Sept 2025

·

Stayed 1 night

Staff helpful

10

Fran

18 Mar 2024

·

Stayed 1 night

In and out for a quick overnight stay. Check in was fast and friendly.

10

Nicolas

23 Aug 2023

·

Stayed 2 nights

The staff was extremely professional and friendly. Very clean rooms, linens, and common areas. Reception was very hospitable, with Celeste going above and beyond to be of assistance. We will definitely come back.

2

Amanda

6 Jun 2024

·

Stayed 4 nights

Staff was not helpful at all

8

Sandra

24 Sept 2025

·

Stayed 1 night

The staff was friendly and helpful.

10

Aaron

29 Apr 2024

·

Stayed 2 nights

Stayed here for the NFL draft. Staff was very friendly, knowledgeable and helpful.

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AI-generated summary based on recent guest reviews

Location

Downtown location is close to the US tunnel, Caesars, the riverfront, and many walkable restaurants and bars. Several guests felt the surrounding area is gritty and can be noisy late on weekends.

Related guest reviews

8

Jody

24 Nov 2025

·

Stayed 1 night

Four Points Downtown Windsor is an "OK" hotel. Windsor is a gritty city, so keep that in mind. The rooms are very nice, clean and updated. It's a noisy hotel, both street noise and also all the 19 year olds that come from the states to party and drink on the weekends. If possible, ask for a room that overlooks the border crossing rather than the street. It will be much quieter. The gym is pretty good, lots of free weights which I love...only one bike though. Parking is tight and limited, but we always found a spot. The restaurant/bar was understaffed which is too bad. Our group, plus others, just waiting around to be served. The servers did their best, the manager seemed to be very unorganized and flustered. The biggest positive I would say (if this is important) is proximity to the tunnel. It literally takes two minutes to get from the hotel to the crossing. That was perfect for us.

8

Daniel

5 Aug 2025

·

Stayed 1 night

Good location

8

Stephen

16 Jul 2023

·

Stayed 2 nights

Close to the Windsor / Detroit tunnel.

6

Kimberley

6 Jul 2025

·

Stayed 2 nights

Not the nicest area

10

Jolene M

2 Apr 2023

·

Stayed 1 night

Right in the heart of things. Could walk to the river and see the beautiful view.

8

John

20 Oct 2023

·

Stayed 2 nights

It's the best hotel I've stayed at in Windsor. Very nicely renovated ... safe, clean and very comfortable. An ideal location for the downtown area. Parking is a little tight, but manageable. There are only three small 5 min parking spaces available when you're checking in, so that can sometimes be a little awkward. The Fionns bar & dining is also very good. Overall, a great hotel !

4

john

4 Feb 2024

·

Stayed 1 night

It’s was very loud at night and the general area around the property was dirty and unsafe to walk on the streets

10

Haley

5 Jun 2023

·

Stayed 1 night

I liked how it was in a popular downtown area, close to bars, restaurants, and not too far from the casino.

10

michael

29 Apr 2025

·

Stayed 3 nights

Location is great minute away from riverside where o could go for morning runs lots of places to eat in the area

8

Barry

6 Jun 2025

·

Stayed 1 night

Great location and hotel

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AI-generated summary based on recent guest reviews

Dining

The on‑site restaurant and bar earn frequent praise for tasty food and convenience, including breakfast. Some guests note higher prices or breakfast card restrictions, and breakfast isn’t always included.

Related guest reviews

10

Jamie

18 Jan 2025

·

Stayed 1 night

Amazing experience, the room was clean and comfortable, the service was kind and fast, the prices were reasonable and the restaurant on-site was heads and shoulders above most hotel restaurants. Delicious dinner, great beer selection, and the breakfast was delicious. Good proximity to the casino, as well ($8 CAD).

10

Caroline

10 Apr 2025

·

Stayed 2 nights

Greeted by Ann at the reception desk- she easily went through the check in process in a friendly and positive manner. She is exceptional. She noted that I had requested a robe and that it was not in my room- arranged for immediate delivery. She pointed out the bar and gril which I visited twice during my stay. It was a bit pricey but the friendly bar staff went above and beyond the call of duty to make my experiences more than worth the money. The only thing I would suggest in the room is a floor lamp behind the very comfortable armchair- it was too dark to sit and read. I would definitely stay here again.

10

Dominic

3 Jun 2025

·

Stayed 1 night

My second time here. Close to home. Restaurant is excellent. Hotel is s potless. Room was upgraded, and lots of goodies. I always enjoy, and reconmend this Hotel, under the outstanding Marriot Umbrella. I WILL be back!

10

Maia

11 Feb 2024

·

Stayed 2 nights

The hotel restaurant was great and convenient. Rooms clean and modern. Overall pleasant stay.

8

Robert

16 Jan 2025

·

Stayed 1 night

Property has some good restaurants that are walkable if weather is good. I Ubered because it is a long walk when its very cold out. Clean, restaurant and bar in hotel are good for pub food.

6

Shannon

13 Dec 2022

·

Stayed 1 night

Great stay, the price is a little high considering you Have to pay for parking separately if you have a vehicle, no complimentary coffee in lobby…restaurant attached is too pricey …

10

James

24 Feb 2025

·

Stayed 2 nights

That’s really really comfortable. Breakfast bar was awesome. Great people.

8

jeff

16 Jul 2023

·

Stayed 1 night

We had a smooth check in . Restaurant on site was convenient and Great service and food was just what we wanted. Underground parking was a little sketchy late at nite Overall I would return and recommend this hotel !

10

Alejandro

8 Jul 2025

·

Stayed 1 night

Clean and wonderful staff. Parking was reasonable, my only feedback is with the Breakfast Card. It's silly to limit the choices when the card covers items as high as a $16.95 breakfast (Western Omlet). If it covers items up to $16.95, shouldn't it logically be good for lower cost items as well? Why restrict? I get there is an item that costs $18.95, but why not just charge an extra $2 for that? In other words, let the Breakfast card cover everything on the menu, except the "Hungry Man Breakfast" that requires an extra $2 premium. It clearly bothered me that there were silly restrictions on the Breakfast choices. Other than that... very nice stay.

10

Cory

28 Jun 2025

·

Stayed 2 nights

Everything was really good, including hotel breakfast.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$116
February	US$112
March	US$96
April	US$98
May	US$109
June	US$118
July	US$114
August	US$112
September	US$126
October	US$124
November	US$123
December	US$120

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $93	18 $128	19 $135
20 $91	21 $91	22 $103	23 $100	24 $114	25 $126	26 $131
27 $100	28 $100	29 $100	30 $109

Su	Mo	Tu	We	Th	Fr	Sa
				1 $109	2 $112	3 $112
4 $109	5 $109	6 $109	7 $109	8 $109	9 $109	10 $112
11 $109	12 $109	13 $109	14 $120	15 $136	16 $139	17 $148
18 $112	19 $114	20 $111	21 $114	22 $111	23 $111	24 $118
25 $114	26 $111	27 $114	28 $116	29 $116	30 $114	31 $121

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Monthly average prices

About this property

Location

Room options

Room, 1 Queen Bed, Hearing Accessible (Mobility Accessible with Bathtub)

Room, 1 King Bed with Sofa Bed, City View

Room, 1 King Bed

Room, 1 Queen Bed, Roll-In Shower

Room, 1 Twin Bed (Group Run of House)

Room, 2 Queen Beds

Room, 1 Queen Bed, City View

Room, 2 Queen Beds, City View

Room, 1 King Bed, City View

Room, 1 King Bed with Sofa Bed

Room, 1 Queen Bed

Guest reviews

Very good

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Four Points by Sheraton Windsor Downtown

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Prices for upcoming dates