Is parking available at the hotel?

Yes, self-parking is available at the hotel for a fee of JPY 1600 per night. Parking height restrictions apply.

What type of breakfast is offered and what are the serving hours?

A complimentary breakfast buffet featuring a variety of Japanese and Western dishes is offered. The specific serving hours are not detailed.

What are the standard check-in and check-out times?

Check-in is at 15:00 and check-out is at 10:00. Early check-in and late check-out may be available for a fee, subject to availability.

What accessibility features are available for guests with disabilities?

The hotel features step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Specific accessibility features for bathrooms and pool access are not mentioned.

Where is the hotel located in relation to key attractions?

The hotel is centrally located in Yokohama, just a short walk from Kannai Station. Nearby attractions include Yokohama Stadium (0.8 km), Yokohama Chinatown (1.1 km), and Landmark Tower (1.2 km).

Comfort Hotel Yokohama Kannai: Central Location

Average nightly price at Comfort Hotel Yokohama Kannai by month, last 12 months (USD)
Month	Average price
January	US$56
February	US$62
March	US$81
April	US$103
May	US$77
June	US$65
July	US$68
August	US$65
September	US$71
October	US$96
November	US$100
December	US$83

What guests think

At Comfort Hotel Yokohama Kannai, travelers frequently praise the convenient, walkable location, friendly staff, and generally good free breakfast, while noting compact rooms, occasional temperature control frustrations, inconsistent cleanliness, and morning elevator crowding that can slow departures.

Several reviews note firm beds and limited pillows, dated decor in places, and occasional noise between rooms. Parking experiences range from convenient affiliated lots to unmet requests, and a small library lounge and welcome drinks add convenience for some. Overall, expect a functional city stay with good value and some compromises to plan around.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Elevators are small and crowded at peak times. Parking ranges from on-site or partner lots to unmet requests, and some mention a small library lounge and welcome drinks.

Related guest reviews

8

Masaki

9 Mar 2023

·

Stayed 1 night

全体的には良かったです。客室数と比較してエレベーターの数が圧倒的に少なく、エレベーター待ちで10分以上かかりました。特に朝の時間は余裕を持って出発したほうがいいです。

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8

yukio

8 Feb 2023

·

Stayed 1 night

ホテル内に駐車場があり、便利でした。

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4

Kazuhisa

9 Oct 2025

·

Stayed 7 nights

エレベーターが混雑して不便

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8

Katsumi

30 Jul 2025

·

Stayed 1 night

近くに提携している駐車場が有り、車で行くにも便利でした。厚い布団しかなく、掛けると暑くて良く寝れませんでした。

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10

Tsutomu

22 Apr 2023

·

Stayed 2 nights

提携駐車が遠い

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4

Lindsay

31 Mar 2024

·

Stayed 1 night

This hotel is very dated and very small. You can barely get into the bathroom and it’s a step up. Only given 1 pillow per bed when they knew there were 3 people. Heat was on for a day that was 25 degrees so it was pretty warm. Only 2 very small elevators and they get very busy. Breakfast was okay though it was very busy.

8

TETSUYA

11 Nov 2025

·

Stayed 2 nights

午前８時半頃、朝食とチェックアウトが重なるのか、エレベーターが満車で来ず、非常階段を使って１階まで行き、又階段で2階のフロントでチェックアウト。いろんなサービスは良かったのに、最後は残念でした。

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6

Kouichi

4 Sept 2025

·

Stayed 1 night

駐車場を確保して貰えると事前に聞いたのに行ったら今日は駐車場難民になりますとか言われて対応してくれなかったです

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8

makoto

10 May 2023

·

Stayed 1 night

立地場所がいいが駐車場のフォローがほしい

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8

Yutaka

21 Feb 2025

·

Stayed 3 nights

エレベーターは2台ありますが小さいので待ち時間が長く時間に余裕を持った方が良いと思います。朝などは3回くらい待たないと乗れません

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is inconsistent, with recurring reports of mold, leftover hair, and stained or sticky surfaces, alongside reviews noting generally clean rooms.

Related guest reviews

4

Rohan

1 Nov 2023

·

Stayed 1 night

The bathroom was covered in mould. My daughters wanted to have a bath but the mould was so bad, we couldnt let them be in there for any longer than they absolutely had to be. The free breakfast was good, but does not make up for the severe lack of cleanliness this bathroom desperately needed.

10

??

1 Aug 2025

·

Stayed 1 night

駅からも近くてチェックイン、アウトもとてもスムーズでした。部屋は普通に綺麗でしたが、机の裏がペタペタしていて汚かったかな、そこだけです。また機会があったら利用したいと思います。

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4

YOSHINORI

9 Dec 2025

·

Stayed 1 night

枕の裏面がカビだらけ、朝起きて気づいたとても残念

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8

??

14 Feb 2023

·

Stayed 1 night

浴槽に髪の毛数本が落ちていて不快だった。ホテル周辺はお店も多く便利でした。

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6

Haruo

10 Nov 2024

·

Stayed 1 night

ユニットの壁に髪の毛が付いていて不愉快な思いをしました。

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4

stephanie

27 Nov 2025

·

Stayed 1 night

The cleanlieness was not the best we booked a double room got a single bed, too tired to care as we were only staying 1 night, the room had dirty towels with makeup on 2 of them, urine stains and some small mold spot on the shower and floor and the gross part was seeing a left over used foot gel pad on the window shelf. The bed wasnt the best if looking for comfort the pillows were thin and rock hard and its only 1 per a person. The other issues with the room, was the heater it was on max for the building and we could not lower it to be cooler. As it made it uncomfortable as we like the room cooler than hot, even with the window open it made it difficult to cool the room as the blinds position made it so either we expose the whole room to the next building over or sleep with the window open and limited fresh air because the blinds wouldnt open up allowing the airflow properly. I ended up getting sick from the food at breakfast, overall this place would be a no go next time.

4

akiko

12 Apr 2022

·

Stayed 1 night

エアコンを入れたらカビ臭く、使用できませんでした。その代わりに、空気清浄機があったので使用しました。チェックアウト時間を完全に間違えてしまいましたが、そもそも受付では説明されませんでした。

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4

Kenji

21 Aug 2023

·

Stayed 1 night

チェックアウトタイムに不満。浴槽の清掃がされておらず、黒い粉が付着していたり、前の利用者の髪の毛が何本か落ちていることが複数回ある。さすがにホテル側に指摘したが、改善されていない。

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8

Cecilia

26 Apr 2023

·

Stayed 10 nights

The room was clean; the bed was very comfortable. Room was a bit dated and the carpet was stained but clean. The staff were friendly and helpful. The hotel is close to all sorts of transportation, shopping and restaurants.

8

Susumu

7 Nov 2025

·

Stayed 1 night

部屋は綺麗に清掃されており快適に過ごせました。朝食無料、価格高騰から食材確保大変だと思います。コロナ前から比べると種類や品目が残念なのは致し方ないですかね。

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally compact, with some dated features, firm beds or thin pillows, and in-room climate controls that can be hard to cool. A few note noise between rooms.

Related guest reviews

8

David

27 May 2023

·

Stayed 6 nights

Extremely small room even for Japan! Very early check out requirements

8

Eriko

10 May 2024

·

Stayed 4 nights

The breakfast service is excellent and the Library Cafe is nice as well. I could hear the noises from neighbouring guests, maybe thin walls?

10

Vomo

29 Apr 2025

·

Stayed 1 night

Great customer service. Beds are hard though.

8

Mary

13 Mar 2023

·

Stayed 2 nights

The location is good. The A/C was hard to control.

8

ray

12 Sept 2024

·

Stayed 1 night

Room was small and uncomfortable.

6

Vivian

20 Aug 2025

·

Stayed 1 night

Close to train station, lots of dinning around. AC was too warm and wouldn’t cool down the room. Breakfast was great, with sausages, eggs, bread and buns.

4

stephanie

27 Nov 2025

·

Stayed 1 night

The cleanlieness was not the best we booked a double room got a single bed, too tired to care as we were only staying 1 night, the room had dirty towels with makeup on 2 of them, urine stains and some small mold spot on the shower and floor and the gross part was seeing a left over used foot gel pad on the window shelf. The bed wasnt the best if looking for comfort the pillows were thin and rock hard and its only 1 per a person. The other issues with the room, was the heater it was on max for the building and we could not lower it to be cooler. As it made it uncomfortable as we like the room cooler than hot, even with the window open it made it difficult to cool the room as the blinds position made it so either we expose the whole room to the next building over or sleep with the window open and limited fresh air because the blinds wouldnt open up allowing the airflow properly. I ended up getting sick from the food at breakfast, overall this place would be a no go next time.

6

John

30 Apr 2023

·

Stayed 1 night

Hotel was clean but room was very small.

8

Cecilia

26 Apr 2023

·

Stayed 10 nights

The room was clean; the bed was very comfortable. Room was a bit dated and the carpet was stained but clean. The staff were friendly and helpful. The hotel is close to all sorts of transportation, shopping and restaurants.

8

Chun man

16 Oct 2024

·

Stayed 1 night

Something ok but too small

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Service

Service is widely described as friendly, helpful, and accommodating, with baggage storage and small courtesies. English proficiency varies and a few guests saw slow or disorganized check-in or unclear explanations.

Related guest reviews

10

Mari

4 Oct 2024

·

Stayed 1 night

Helpful and kind staff. It rained during our stay and the hotel lent us all umbrellas. They also stored our bags before check-in and after check out. The staff were very friendly and accommodating. The breakfast was delicious and beds very comfortable.

10

Shera Louise

6 Jul 2025

·

Stayed 3 nights

100/5 The delicious, fresh, hot breakfast buffet …was the ABSOLUTE BEST. Fresh rice, two types of soups, fresh pastries, perfect Japanese runny scrambled eggs, sausages, themed protein-veggie dish, cereal/yogurt, fruit, salad, fresh juices, and the freshest espresso-machine coffee. Everything comes out in small batches but is constantly being replenished so nothing ever sits out for too long. You could go heavy, light, or even grab n go with provided boxes! Totally worth it. 10/5 Service - everyone was very helpful, patient, and friendly. Some spoke English and most understood it enough go communicate. Signs with images are every helpful for communicating needs and services. 5/5 walkable/convenient there are plenty of places to sit n eat or grab n go within a couple of blocks 5 min walk to local rail station 10 min walk to JR station 10 min walk to street with many restaurants and shops 4/5 pillows/bed I’m a side sleeper so the matress was on the firmer side for me and I needed 2-3 of their pillows to feel somewhat supported. You can easily ask at the front desk…try the leg pillow too! suggestion: if possible, create more ventilation in the bathrooms…my thin clothing took a long time to air dry due to the dampness. I eventually had to hang them outside the dresser closet doors.

10

caleb

21 Sept 2025

·

Stayed 3 nights

Everything was great. The only negative was because of my confusion with the international date line, we arrived a day late. Because the language difference, I was unable to discuss whether I could receive a partial refund for the for the day we missed.

8

CHANTAL

15 May 2024

·

Stayed 2 nights

Very pleasant staff. They tried their best to understand even though their English is very limited.

8

Ken

11 Jan 2023

·

Stayed 1 night

受付の女性は仏頂面で良い印象ではなかった。それ以外は特に問題なし。

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10

Morimasa

24 Sept 2024

·

Stayed 2 nights

横浜には初めて来ましたが食事等で店まで紹介して頂きさらに地図での場所まで説明していただきました。おかげさまで楽しい思い出が出来ました。

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10

Jacquelyn

27 Oct 2025

·

Stayed 2 nights

The staff were very friendly!

4

Shun Ping

20 Nov 2022

·

Stayed 1 night

晚上6:30已經嚟到酒店，排隊期間，剛巧碰到幾個日本團，幾團長者團友打尖，並沒有排隊，期間沒有職員安排，我排第一的，結果等了一個鐘，幾個日本長者團安排好晒，先至輪到我們，非常失望！

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10

Froilan

27 Nov 2025

·

Stayed 1 night

Good stay. Good helpful staff. Need more English speaking members to facilitate conversation. Good for business stay.

8

Ya-Yuan

26 Apr 2024

·

Stayed 1 night

Good front desk staff. Very professional and patient.

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Location

Location is convenient for sightseeing and transport, with JR and subway stations and many restaurants within walking distance. A few guests found the nearest station farther than expected or the area less family-friendly at night.

Related guest reviews

10

Seiichi

23 Mar 2023

·

Stayed 5 nights

Very nice hotel Awesome breakfast 5 to 10 min walk to train station

6

Masahiro

6 Dec 2024

·

Stayed 1 night

最寄り駅から少々遠いのが難点です。総合的には良いホテルだと思います。

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8

Becky

7 Nov 2023

·

Stayed 1 night

The twin bed room is a bit small but still relatively clean. The breakfast included is pretty good. Location is fairly close to subway and walking distance to attractions and shopping.

8

英樹

19 Nov 2025

·

Stayed 1 night

関内駅からも近く、観光地や飲食店が多いのは魅力の一つ

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10

dolores

12 Nov 2024

·

Great place to stay and relax. Walkable to places. Next time, we will stay at Yokohama instead of Tokyo which is only 30 -45 min train ride and cheaper hotels.

10

Ronnie

22 Nov 2025

·

Stayed 4 nights

Great location, price is fair, I would stay again, breakfast was good, room was good

6

Vinh Dat

27 Apr 2025

·

Stayed 2 nights

Die Umgebung draußen ist weniger familienfreundlich zu Abendzeiten. Ansonsten gute Verkehrsanbindung. Alles fußläufig erreichbar, wenn man genug Zeit einplant.

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10

Catherine

7 Aug 2024

·

Stayed 2 nights

Excellent location in Yokohama.

10

Jun

9 Aug 2025

·

Stayed 1 night

JRもブルーラインも使えて利便性がよい朝食も美味しかった

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6

Shogo

6 Nov 2025

·

Stayed 1 night

駅が近くで観光に便利

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Dining

Breakfast is frequently praised as free, tasty, and satisfying, with both Western items and Japanese options like smoothies or chazuke; several guests call it a highlight. Selection and crowding vary, and a few found it average.

Related guest reviews

10

Mari

4 Oct 2024

·

Stayed 1 night

Helpful and kind staff. It rained during our stay and the hotel lent us all umbrellas. They also stored our bags before check-in and after check out. The staff were very friendly and accommodating. The breakfast was delicious and beds very comfortable.

10

Shera Louise

6 Jul 2025

·

Stayed 3 nights

100/5 The delicious, fresh, hot breakfast buffet …was the ABSOLUTE BEST. Fresh rice, two types of soups, fresh pastries, perfect Japanese runny scrambled eggs, sausages, themed protein-veggie dish, cereal/yogurt, fruit, salad, fresh juices, and the freshest espresso-machine coffee. Everything comes out in small batches but is constantly being replenished so nothing ever sits out for too long. You could go heavy, light, or even grab n go with provided boxes! Totally worth it. 10/5 Service - everyone was very helpful, patient, and friendly. Some spoke English and most understood it enough go communicate. Signs with images are every helpful for communicating needs and services. 5/5 walkable/convenient there are plenty of places to sit n eat or grab n go within a couple of blocks 5 min walk to local rail station 10 min walk to JR station 10 min walk to street with many restaurants and shops 4/5 pillows/bed I’m a side sleeper so the matress was on the firmer side for me and I needed 2-3 of their pillows to feel somewhat supported. You can easily ask at the front desk…try the leg pillow too! suggestion: if possible, create more ventilation in the bathrooms…my thin clothing took a long time to air dry due to the dampness. I eventually had to hang them outside the dresser closet doors.

8

???

28 Oct 2025

·

Stayed 2 nights

朝食は種類は多くないがありがちな生野菜やソーセージ、干からびた鮭やサバでなく、煮た野菜やチキン、スムージーが嬉しかった。サバのお茶漬けもおいしかった。

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8

atsushi

6 May 2023

·

Stayed 1 night

GWなので仕方ないと思いますが、朝食は並びました（笑）しかしスムージーは大変美味しく、他の料理も大変美味しかったです。

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6

Vivian

20 Aug 2025

·

Stayed 1 night

Close to train station, lots of dinning around. AC was too warm and wouldn’t cool down the room. Breakfast was great, with sausages, eggs, bread and buns.

10

Ronnie

22 Nov 2025

·

Stayed 4 nights

Great location, price is fair, I would stay again, breakfast was good, room was good

6

Robert

5 May 2023

·

Stayed 1 night

What is interesting is that the hotel is somewhat cramped but well positioned which is I expect its appeal. However, it is quite old and I had the benefit to also visit the Kyoto Hotel (in Horikawagojo) which was newer and more roomy all round. I found the breakfast time qui9te a strain to be honest and the food was limited. Also the tv was positioned such that it would have been hard to watch.

6

MASAKAZU

5 Aug 2025

·

Stayed 2 nights

朝食がいまいち

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10

Jiyeon

11 Oct 2025

·

Stayed 1 night

Wonderful staff, great breakfast, easy to walk to places (including waterfront) and our room had a nice view of the city.

10

Jun

9 Aug 2025

·

Stayed 1 night

JRもブルーラインも使えて利便性がよい朝食も美味しかった

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2 $124	3 $145
4 $74	5 $59	6 $62	7 $87	8 $82	9 $82	10 $154
11 $150	12 $59	13 $54	14 $61	15 $82	16 $75	17 $170
18 $53	19 $53	20 $53	21 $64	22 $64	23 $121	24 $191
25 $62	26 $53	27 $67	28 $68	29 $127	30 $80	31 $158

Su	Mo	Tu	We	Th	Fr	Sa
1 $56	2 $58	3 $57	4 $58	5 $66	6 $102	7 $130
8 $60	9 $55	10 $63	11 $77	12 $103	13 $88	14 $136
15 $55	16 $58	17 $58	18 $60	19 $84	20 $84	21
22 $176	23 $51	24 $77	25 $146	26 $71	27 $104	28 $179
29 $58	30 $55

Comfort Hotel Yokohama Kannai

Prices for Comfort Hotel Yokohama Kannai

Monthly average prices

About this property

Location

Room options

Room, 1 Double Bed

Standard Twin Room, 2 Twin Beds

Triple Room

Guest reviews of Comfort Hotel Yokohama Kannai

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Comfort Hotel Yokohama Kannai

Prices for upcoming dates