Name: Yokohama Bay Sheraton Hotel and Towers
Address: Nishi-Ku Kitasaiwai, 1-3-23, Yokohama City Centre, Yokohama, Japan, Yokohama, Kanagawa Prefecture, Japan
Rating: 8.65

Guest reviews

8.7

Fabulous

Based on 931 verified reviews

Who stays here?

Business

39%

Couple

17%

Family

24%

Group

7%

Solo

11%

What guests think

AI-generated summary based on recent guest reviews

At Yokohama Bay Sheraton Hotel and Towers, travellers repeatedly praise the ultra-convenient connection to Yokohama Station, friendly service, comfortable rooms (often spacious for Japan), and standout breakfasts and club lounge offerings, making it a reliable base for shopping and transit.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

10

malcolm

last week

·

Stayed 2 nights

Great hotel reasonable price for higher end hotels. Lovely staff easy check in. Hotel bar was expensive for a beer about $20. Across the road from the train station coming from the airport so an easy walk to reception. Big night life area not far away bars and lot's of food. Excellent little Chinese restaurant next street or two over also great food. Staff at concierge will show you where to go. We found the hotel was right there after we jumped in a taxi and showed him hotel name, he had a good laugh and pointed to it. He still drove there he didn't want to take money but I insisted he smiled and thanked us. We joined the Diamond princess cruise after this it's about $35 taxi ride to the Port from the hotel. Taxi's and users are easy and quick.

10

James

25 Jan 2026

·

Stayed 3 nights

Location was perfect for my meetings, the room was very comfortable, service was excellent, and I also used the pool which was very helpful. Great job!

10

Cheryl

14 Dec 2025

·

Stayed 8 nights

Excellent hotel!!

10

Steph

6 Dec 2025

·

Stayed 11 nights

Ms Kubo from Housekeeping does an excellent job. We left her some chocolates to thank her for taking care of our room. She in return, left us a box of beautiful bath roses from the Sheraton. This gift of thoughtfulness made our stay at the Sheraton most memorable as her kindness was a happy surprise. We will always think fondly of the Sheraton Yokohama Bay. The front desk staff and concierge were also very helpful and efficient when we departed from the hotel.

8

Mai-Lee

12 Nov 2025

·

Stayed 2 nights

it was very clean

Nishi-Ku Kitasaiwai, 1-3-23, Yokohama City Centre, Yokohama, Japan

Location

A stay at Yokohama Bay Sheraton Hotel & Towers places you in the heart of Yokohama, within a 5-minute drive of Yokohama Museum of Art and Landmark Tower. This luxury hotel is 2.4 mi (3.8 km) from Pacifico Yokohama and 2.6 mi (4.1 km) from Yokohama Cosmo World.

Nissan Global Headquarters Gallery(0.6 Miles)

Anpanman Museum(0.8 Miles)

K-Arena Yokohama(1 Miles)

Mitsuzawa Park(1.1 Miles)

PIA ARENA MM(1.2 Miles)

Yokohama Museum of Art(1.2 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 00:00

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Self parking is available on-site for a fee of JPY 1900 per night, which includes in/out privileges.

A buffet breakfast is available daily from 7:00 AM to 10:00 AM for a fee of approximately JPY 4900 for adults and JPY 2450 for children.

Check-in time is at 3:00 PM and check-out time is at 12:00 PM. Early check-in and late check-out may be available upon request and could incur additional charges.

The hotel offers limited wheelchair accessibility, step-free entrances, and accessible facilities in public areas. However, specific details about room accessibility are not provided.

The hotel is situated in the heart of Yokohama, within a 5-minute drive of the Yokohama Museum of Art and Landmark Tower. It is approximately 2.4 miles (3.8 km) from Pacifico Yokohama and 2.6 miles (4.1 km) from Yokohama Cosmo World.

Yes, the hotel features both an indoor pool and an outdoor heated pool, with operational hours not specified. Seasonal availability may apply.

Children are welcome at the hotel, and there is no specified minimum age for children to stay for free.

The hotel offers rollaway beds for a fee of JPY 10280 per night. Advance request or confirmation may be required for availability.

Yokohama Bay Sheraton Hotel and Towers

Amenities

Property description

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