Hotel Rio Amazonas

The hotel is quite dated. Staff did not appear to be very friendly. All business. Food options limited and not restocked well for breakfast. Lack of air flow through the hotel meant that there was a stench, some kind of unpleasant odor when we got off the elevator, on to our floor. The only window that opens in the room was stuck behind a heavy immovable curtain, which did not allow for good air flow. No fridge and not many options for ice if you want cold drinks or food in your room. Canceled all 9 rooms and moved our group to a different hotel after the first night. This hotel is also not in a great location. It is heavily fortified, locked up at night.

Breakfast buffet had different options which was good. When I asked for jam for the bread I was told it was finished, by the solo female waitress. I asked butter instead, but she said they don't have any. 2 minutes later she produced a small amount of both. Hotel was well decorated for Christmas season. 3 male staff I encountered were polite. 3 female staff all appeared to have lost the will to work. Bed was very comfortable. Shower flooded all over the bathroom floor. You could hear nearby nighttime disco music until the early hours of the morning. I was only there one night

The staff was wonderful - personal and attentive, but the room was tired and had no AC or fan. The light-blocking blinds were broken. I didn't feel 100% safe in the neighborhood. I chose this place for the affordable price but would spend more for a better place next time.

We arrived late at night, actually it was more like early morning. Rio Amazonas is one of the few hotels that will let you check in that late. Check in was swift and we got a broom with a magnificent view over the city and Cotopaxi. The room was clean, the beds comfortable and the bathroom brand new and beautiful. Breakfast is fabulous and the staff is very friendly. Not sure about the neighborhood yet, but it looks fine.

Wonderful