Shangri-La Guangzhou

Name: Shangri-La Guangzhou
Address: 1 Hui Zhan Dong Road, Hai Zhu District, Guangzhou 510308 China, Guangzhou, Guangzhou (and vicinity), China, Guangzhou, Guangdong, China
Rating: 8.6

"Great check-in/check-out process"

"Well located"

"Loved the pool"

"Excellent in-house restaurant"

"Clean rooms"

"Accommodating staff"

Amenities

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Property description

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an indoor pool, and an outdoor tennis court. This hotel also features complim...

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Guest reviews

8.6

Fabulous

Based on 637 verified reviews

Who stays here?

Business

72%

Couple

Family

13%

Group

Solo

What guests think

AI-generated summary based on recent guest reviews

Across recent reviews of Shangri-La Guangzhou, guests highlight friendly, attentive staff, spacious rooms with river views, and strong facilities like pools, gym and spa, while several note dated design, inconsistent service during busy periods, and limited English at times.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

CHUN YAT

15 Mar 2026

Stayed 1 night

Spacious & relaxing

Enda

12 Jan 2026

Stayed 1 night

Very average

Sui Hung

30 Dec 2025

Stayed 1 night

Staff are nice and helpful. Nice facilities but checkin queueing process needs improvement. No proper line up during checkin

LUTFU

13 Dec 2025

Stayed 4 nights

Exceptional variety of food, very friendly and attentive staff. Not to mention being spotlessly clean. Overall, very pleasing experience. Thank you.

Mehrad

3 Dec 2025

Stayed 5 nights

Clean

1 Hui Zhan Dong Road, Hai Zhu District, Guangzhou 510308 China, Guangzhou, Guangzhou (and vicinity), China

Location

With a stay at Shangri-La Guangzhou in Guangzhou (Haizhu), you'll be a 2-minute drive from Canton Fair Complex and 5 minutes from Canton Tower. This luxury hotel is 7.5 mi (12.2 km) from Beijing Road Pedestrian Street and 8.9 mi (14.3 km) from Baiyun Mountain.

Pazhou Ferry Terminal(0.3 Miles)

Canton Fair Complex(1 Miles)

Pazhou Pagoda(1.2 Miles)

Redtory Art and Design Factory(1.5 Miles)

Tianhe Park(2 Miles)

Guangdong Museum(2.9 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 14:00 to 00:00

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Limited onsite parking is available, but reservations are required. Parking height restrictions apply.

Buffet breakfast is served on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 10:30 AM for a fee of approximately CNY 265 per person.

Check-in time is at 2:00 PM and check-out time is at 12:00 PM. Late check-out is available for a fee, subject to availability.

The hotel features limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific accommodations should be confirmed in advance.

The hotel is located in Haizhu, just a 2-minute drive from the Canton Fair Complex and 5 minutes from Canton Tower. It is approximately 7.5 miles from Beijing Road Pedestrian Street and 8.9 miles from Baiyun Mountain.

Yes, the hotel features both indoor and outdoor pools. The seasonal outdoor pool is open from April to November.

Children 12 years old or younger can stay for free when occupying the parent or guardian's room, using existing bedding.

Guests must contact the property in advance to reserve cribs or rollaway beds. Extra-person charges may apply and vary depending on property policy.

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