Hotel Bristol Palace
US$236
/ night
Avg. for November
Prices for Hotel Bristol Palace
Select dates to see prices and availability
US$236
/ night
Avg. for November
Monthly average prices
Nightly prices at Hotel Bristol Palace average US$188 in the cheapest month (January) and US$303 in the most expensive month (May), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$188 |
| February | US$206 |
| March | US$207 |
| April | US$297 |
| May | US$303 |
| June | US$274 |
| July | US$250 |
| August | US$216 |
| September | US$284 |
| October | US$299 |
| November | US$236 |
| December | US$228 |
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Nov · US$236
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D
Most expensive: May (~US$303)
Cheapest: January (~US$188)
About this property
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services.
Amenities
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services.
Business amenities
Featured amenities include complimentary wired internet access, express check-in, and express check-out. This hotel has 9 meeting rooms available for events. Limited parking is available onsite.
Dining
Satisfy your appetite for lunch or dinner at Giotto, a restaurant which specializes in Italian cuisine, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Rooms
Make yourself at home in one of the 133 air-conditioned rooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Bathrooms have bidets and hair dryers. Conveniences include phones, as well as safes and complimentary bottled water.
Location
With a stay at Bristol Palace Hotel, you'll be centrally located in Genoa, within a 5-minute drive of Old Port and Port of Genoa Cruise Ship Terminal. This luxury hotel is 0.2 mi (0.3 km) from La casa di Cristoforo Colombo and 0.2 mi (0.3 km) from Porta Soprana.
What's nearby
Piazza de Ferrari(0.1 Miles)
La casa di Cristoforo Colombo(0.2 Miles)
Teatro Carlo Felice(0.2 Miles)
Porta Soprana(0.2 Miles)
Doge's Palace(0.2 Miles)
Chiesa del Gesu e dei Santi Ambrogio e Andrea(0.2 Miles)
Piazza Matteotti(0.2 Miles)
Palazzo Ducale(0.3 Miles)
Vico della Casana(0.3 Miles)
Piazza San Matteo(0.3 Miles)
Cattedrale di San Lorenzo(0.4 Miles)
Via Garibaldi(0.4 Miles)
Piazza Colombo(0.4 Miles)
Mercato Orientale Genova(0.4 Miles)
Torre degli Embriaci(0.4 Miles)
The preferred airport for Bristol Palace Hotel is Cristoforo Colombo Airport (GOA)(6.6 Miles)
Parking
Restaurant
Room service
Valet parking
Tour desk
Dry cleaning
Location
Via XX Settembre 35, San Vincenzo, Genoa, Italy
Piazza de Ferrari (0.1 Miles)
La casa di Cristoforo Colombo (0.2 Miles)
Teatro Carlo Felice (0.2 Miles)
Porta Soprana (0.2 Miles)
Doge's Palace (0.2 Miles)
Chiesa del Gesu e dei Santi Ambrogio e Andrea (0.2 Miles)
Room options
3
Deluxe Double Or Twin Room
Room details
2 Single Beds
1 Double Bed
Sleeps 2
323 ft²
Air ConditioningHeatingWi-Fi (Free)
3
Superior Double Or Twin Room
Room details
1 Double Bed
2 Single Beds
Sleeps 2
258 ft²
Air ConditioningHeatingWi-Fi (Free)
4
Classic Triple Room
Room details
3× Single Beds
1 Double Bed
and 1 Single Bed
Sleeps 3
258 ft²
Air ConditioningHeatingWi-Fi (Free)
4
Classic Double Or Twin Room
Room details
1 Double Bed
2 Single Beds
Sleeps 2
161 ft²
Air ConditioningHeatingWi-Fi (Free)
22
Presidential Suite
Room details
1 Extra-Large Double Bed
, 2 Single Beds
and 1 Sofa Bed
Sleeps 4
Air ConditioningHeatingWi-Fi (Free)
12
Terrace Junior Suite
Room details
1 Double Bed
Sleeps 2
Air ConditioningHeatingWi-Fi (Free)
4
Suite
Room details
1 Double Bed
Sleeps 4
495 ft²
Air ConditioningHeatingWi-Fi (Free)
9
Junior Suite
Room details
1 Double Bed
2 Single Beds
Sleeps 4
409 ft²
BalconyAir ConditioningHeatingWi-Fi (Free)
2
Camera Grand Deluxe
Room details
1 Double Bed
and 1 Sofa Bed
2 Single Beds
and 1 Sofa Bed
Sleeps 4
323 ft²
Air ConditioningHeatingWi-Fi (Free)
2
Classic Double Room Single Use
Room details
1 Single Bed
161 ft²
Air ConditioningHeatingWi-Fi (Free)
3
Grand Junior Suite
Room details
1 Double Bed
and 1 Sofa Bed
2 Double Beds
Sleeps 4
Air ConditioningHeatingWi-Fi (Free)
1
Classic Single Room
Room details
1 Double Bed
161 ft²
Air ConditioningHeatingWi-Fi (Free)
Guest reviews of Hotel Bristol Palace
9
Superb
Based on 4,319 verified reviews
Who stays here?
Business
16%
Couple
43%
Family
26%
Group
9%
Solo
4%
What guests think
AI-generated summary based on recent guest reviews
Across recent reviews, Hotel Bristol Palace stands out for its elegant historic character, very central location, and warm, professional staff, while guests also note occasional noise and temperature control issues, plus some parking and breakfast service hiccups.
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What guests think
Across recent reviews, Hotel Bristol Palace stands out for its elegant historic character, very central location, and warm, professional staff, while guests also note occasional noise and temperature control issues, plus some parking and breakfast service hiccups.
Many rooms are spacious and comfortable with classic decor and modern bathrooms, and cleanliness is frequently praised. The on-site bar and restaurant garner kudos, especially the bartender, while a few guests reported slow service. Overall, expect a grand, centrally located stay with attentive service and occasional quirks of a historic building.
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AI-generated summary based on recent guest reviews
Facilities
Historic property with a well-liked bar and valet parking; some guests found access or parking confusing or limited. There is no gym.
Related guest reviews
10
Anthony
19 Oct 2025
·
Stayed 3 nights
This is an inconspicuous hotel but it is definitely 5 star. From the moment you walk in you feel very relaxed and welcome. The interior is very eye catching and makes you want to explore everywhere inside. My wife and I were celebrating our honeymoon and our first night we went to the bar for drinks. The bartender Ivan welcomed us with open arms and even made us a little fruit and chocolate flambé to celebrate! The wine options are very good as well. Breakfast was fantastic as there are a ton of options. The fresh fruit juice and pastries were really great. Best bacon we’ve ever had! The service was very attentive as well. Even the dining room itself is appealing. Everything is within walking distance to the hotel. Lots of shopping and food options. The fountain is right down the street and great for photos. The entire city is walkable, with numerous places hidden down alleys. The train station is a little far though and will require a taxi. Would recommend this hotel to anyone looking to stay in Genoa.
This is an inconspicuous hotel but it is definitely 5 star. From the moment you walk in you feel very relaxed and welcome. The interior is very eye catching and makes you want to explore everywhere inside. My wife and I were celebrating our honeymoon and our first night we went to the bar for drinks. The bartender Ivan welcomed us with open arms and even made us a little fruit and chocolate flambé to celebrate! The wine options are very good as well. Breakfast was fantastic as there are a ton of options. The fresh fruit juice and pastries were really great. Best bacon we’ve ever had! The service was very attentive as well. Even the dining room itself is appealing. Everything is within walking distance to the hotel. Lots of shopping and food options. The fountain is right down the street and great for photos. The entire city is walkable, with numerous places hidden down alleys. The train station is a little far though and will require a taxi. Would recommend this hotel to anyone looking to stay in Genoa.
8
Larry
31 Oct 2025
·
Stayed 1 night
Staff were excellent. Difficult to find the entrance for the valet parking, it wasn’t clearly identified. No AC in the room. Hotel is beautiful.
Staff were excellent. Difficult to find the entrance for the valet parking, it wasn’t clearly identified. No AC in the room. Hotel is beautiful.
10
Tobias
10 Apr 2025
·
Stayed 4 nights
Ein tolles Hotel im Stadtzentrum von Genua. Parkservice verfügbar (Reservierung erforderlich). Das Hotel selber ist in die Jahre gekommen, hat aber besonderen Charme. Freundliches und kompetentes Personal. Beim Parkservice braucht es manchmal etwas Geduld. Zimmer sind sehr sauber und gemütlich. Preis - Leistung top.
Ein tolles Hotel im Stadtzentrum von Genua. Parkservice verfügbar (Reservierung erforderlich). Das Hotel selber ist in die Jahre gekommen, hat aber besonderen Charme. Freundliches und kompetentes Personal. Beim Parkservice braucht es manchmal etwas Geduld. Zimmer sind sehr sauber und gemütlich. Preis - Leistung top.
10
Daniel
26 Jul 2023
·
Stayed 2 nights
A wonderful hotel. Difficult to access as road it borders is a restricted bus lane. Restaurant was fair bad food but a few misses. Great rooms magnificent lobby and stairs
A wonderful hotel. Difficult to access as road it borders is a restricted bus lane. Restaurant was fair bad food but a few misses. Great rooms magnificent lobby and stairs
10
Laurie
27 Apr 2025
·
Stayed 3 nights
We had a great time staying at Bristol Palace! Ivan in the bar is exceptional!! Fantastic personality & so much fun!! We will be back!
We had a great time staying at Bristol Palace! Ivan in the bar is exceptional!! Fantastic personality & so much fun!! We will be back!
10
Peter Bang
28 Jan 2024
·
Stayed 2 nights
Dejligt ophold, venligt personale, god beliggenhed. Fin morgenmad Ingen fitness
Dejligt ophold, venligt personale, god beliggenhed. Fin morgenmad Ingen fitness
10
Brian
27 May 2025
·
Stayed 3 nights
Parking is a real problem if the valet parking isfull. Coffee service is slow at breakfast but good coffee
Parking is a real problem if the valet parking isfull. Coffee service is slow at breakfast but good coffee
10
Eduardo
8 Oct 2025
·
Stayed 1 night
Located in the historic center of Genoa. Very walkable to all palaces, museums, and churches. Great staff and service. Dinner was very good. Wine selection above average. Valet parking 29 euros a day but plenty of cheaper municipal parking.
Located in the historic center of Genoa. Very walkable to all palaces, museums, and churches. Great staff and service. Dinner was very good. Wine selection above average. Valet parking 29 euros a day but plenty of cheaper municipal parking.
8
Nicolas
26 May 2023
·
Stayed 1 night
Ein schönes Art Deco Hotel mitten in der Stadt was sehr praktisch ist. Es gibt kein Gym aber man kann die 6 Etagen anstatt mit dem Lift mehrmals per Treppe raufgehen. Ich kann gutes über die 6. Etage berichten.
Ein schönes Art Deco Hotel mitten in der Stadt was sehr praktisch ist. Es gibt kein Gym aber man kann die 6 Etagen anstatt mit dem Lift mehrmals per Treppe raufgehen. Ich kann gutes über die 6. Etage berichten.
10
Lars
19 Jan 2025
·
Stayed 1 night
Klassisk byggnad, pietetsfullt renoverad. Underbar känsla, när man väl hittat ingången. Varför så undanskymd? I övrigt suveränt hotell i alla tänkbara avseenden, inklusive kunnig, service-minded personal.
Klassisk byggnad, pietetsfullt renoverad. Underbar känsla, när man väl hittat ingången. Varför så undanskymd? I övrigt suveränt hotell i alla tänkbara avseenden, inklusive kunnig, service-minded personal.
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AI-generated summary based on recent guest reviews
Cleanliness
Cleanliness is consistently praised across rooms and public areas, with housekeeping often highlighted. A few guests noted dust, odors, or maintenance lapses.
Related guest reviews
10
Elina
18 Jul 2025
·
Stayed 2 nights
Beautiful hotel, great location, amazing stuff ready to help with anything. Really nice room, clean, safe. Hotel has really good breakfast with multiple choices. I would highly recommend this hotel. It was a pleasure to stay there.
Beautiful hotel, great location, amazing stuff ready to help with anything. Really nice room, clean, safe. Hotel has really good breakfast with multiple choices. I would highly recommend this hotel. It was a pleasure to stay there.
6
Isabell
29 Aug 2023
·
Stayed 2 nights
Renovierungsbedüftig,Zimmer zu lautem Innenhof,Abflussgeruch im Bad
Renovierungsbedüftig,Zimmer zu lautem Innenhof,Abflussgeruch im Bad
8
enrico
19 Feb 2024
·
Stayed 1 night
Albergo molto comodo per visitare Genova. Pulizia migliorabile; lavori di manutenzione anche nei piani ove alloggiano i clienti non sono proprio l'ideale, ma nel complesso una buona esperienza
Albergo molto comodo per visitare Genova. Pulizia migliorabile; lavori di manutenzione anche nei piani ove alloggiano i clienti non sono proprio l'ideale, ma nel complesso una buona esperienza
4
CHENG-CHUN
15 Jun 2025
·
Stayed 1 night
Poor maintenance of the room
Poor maintenance of the room
10
Brian
18 Sept 2023
·
Stayed 2 nights
We stayed a couple of nights and loved it. Front desk staff were pleasant, efficient and helpful. The hotel is very centrally located, and just a short stroll from the Old Town. That said the hotel itself was oozing character from a bygone era, albeit now tastefully equipped with all modern conveniences. We'd take one of the elevators to our room, but used to walk down the stairs to admire the architecture and ceiling. The room itself was huge, spotlessly clean and tastefully furnished, with lots of storage. Also had TV, kettle, etc, safe, sofa and a large bathroom attached. Enormous terrace outside with table and two chairs and a view of the street, several stories below. Despite being on the street, the room was exceptionally quiet. One time we exited our room and from the corridor could hear a baby crying in the room next to ours. While in our room we didn't hear anything. We didn't use the restaurant in the hotel, as we went to Old Town for all our meals. If we were returning to Genoa, would stay here again in a heartbeat.
We stayed a couple of nights and loved it. Front desk staff were pleasant, efficient and helpful. The hotel is very centrally located, and just a short stroll from the Old Town. That said the hotel itself was oozing character from a bygone era, albeit now tastefully equipped with all modern conveniences. We'd take one of the elevators to our room, but used to walk down the stairs to admire the architecture and ceiling. The room itself was huge, spotlessly clean and tastefully furnished, with lots of storage. Also had TV, kettle, etc, safe, sofa and a large bathroom attached. Enormous terrace outside with table and two chairs and a view of the street, several stories below. Despite being on the street, the room was exceptionally quiet. One time we exited our room and from the corridor could hear a baby crying in the room next to ours. While in our room we didn't hear anything. We didn't use the restaurant in the hotel, as we went to Old Town for all our meals. If we were returning to Genoa, would stay here again in a heartbeat.
10
chona
16 Mar 2024
·
Stayed 1 night
The Bristol Palace is an elegant hotel located in an area where we walked to most of the attractions in Genoa. Shops were right outside the door. The hotel was beautiful with multiple public areas to unwind.Our room was impressive and spotless.So was the whole hotel .The menu at the Giotto restaurant offered a good selection of local dishes to choose from. Our choices of Ligurian pasta and branzino were delicious .The buffet breakfast was excellent.Above all, the service was extremely remarkable .Each of the staff went above and beyond our expectations to make our stay in Genoa memorable. They deserve every single star of the five-star rating of this hotel. Thank you for your excellent service .
The Bristol Palace is an elegant hotel located in an area where we walked to most of the attractions in Genoa. Shops were right outside the door. The hotel was beautiful with multiple public areas to unwind.Our room was impressive and spotless.So was the whole hotel .The menu at the Giotto restaurant offered a good selection of local dishes to choose from. Our choices of Ligurian pasta and branzino were delicious .The buffet breakfast was excellent.Above all, the service was extremely remarkable .Each of the staff went above and beyond our expectations to make our stay in Genoa memorable. They deserve every single star of the five-star rating of this hotel. Thank you for your excellent service .
6
Mustafa
16 Oct 2025
·
Stayed 4 nights
I really liked the hotel. It’s beautifully maintained inside, and the staff are very friendly and take their time to assist you. The service was excellent, and everything was exceptionally clean. The only downside is that the walls are not soundproof, but aside from that, it’s a great place to stay.
I really liked the hotel. It’s beautifully maintained inside, and the staff are very friendly and take their time to assist you. The service was excellent, and everything was exceptionally clean. The only downside is that the walls are not soundproof, but aside from that, it’s a great place to stay.
10
FANNY
6 Jan 2026
·
Stayed 2 nights
My stay at Bristol Palace was nearly perfect! The personnel is extremely courteous, helpful, eager to make sure your stay goes as well as possible. I extended my stay for a 3rd night and was upgraded to a double room, which was more spacious. Rooms are very clean, quiet, water pressure is wonderful. I did not get to try the restaurant Il Giotto, but it seemed like a good bet.
My stay at Bristol Palace was nearly perfect! The personnel is extremely courteous, helpful, eager to make sure your stay goes as well as possible. I extended my stay for a 3rd night and was upgraded to a double room, which was more spacious. Rooms are very clean, quiet, water pressure is wonderful. I did not get to try the restaurant Il Giotto, but it seemed like a good bet.
8
Tommy
21 Jun 2022
·
Stayed 2 nights
Fina rum bra bekvämligheter men vårt golv var smutsigt och dammigt. Damen i receptionen ogästvänlig och sur, alla män trevliga. Mkt bra parkeringsservice och läget perfekt.
Fina rum bra bekvämligheter men vårt golv var smutsigt och dammigt. Damen i receptionen ogästvänlig och sur, alla män trevliga. Mkt bra parkeringsservice och läget perfekt.
10
Alfredo
18 Oct 2025
·
Stayed 4 nights
Stunning renovation of a heritage property. Staff take pride in making sure everything is clean and in good condition. Staff are all courteous and always ready to help. Breakfast was as expected in a good hotel, but if you have other preferences you must order from the menu. A great hotel all around!
Stunning renovation of a heritage property. Staff take pride in making sure everything is clean and in good condition. Staff are all courteous and always ready to help. Breakfast was as expected in a good hotel, but if you have other preferences you must order from the menu. A great hotel all around!
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AI-generated summary based on recent guest reviews
Rooms
Rooms often feel spacious, comfortable, and classically styled, with some modern bathrooms. Recurring drawbacks include thin walls or street noise and seasonal AC/temperature issues; a few rooms are small or lack storage.
Related guest reviews
6
Jose
15 Dec 2025
·
Stayed 3 nights
We had to sleep with the window open because it was ver warm inside the room and we had mosquitos every night
We had to sleep with the window open because it was ver warm inside the room and we had mosquitos every night
10
Nerissa
5 Jun 2025
·
Stayed 1 night
Beautiful hotel. Rooms large. Centrally located and able to walk everywhere.
Beautiful hotel. Rooms large. Centrally located and able to walk everywhere.
10
Lawrence
13 Jun 2025
·
Stayed 1 night
The location was great with it right next to the Piazza De Ferrari. We were upgraded to an amazing, huge room with two sinks, separate tub and very large shower in the bathroom (for Europe)
The location was great with it right next to the Piazza De Ferrari. We were upgraded to an amazing, huge room with two sinks, separate tub and very large shower in the bathroom (for Europe)
6
Wayne
12 Jul 2024
·
Stayed 1 night
Wonderful location and beautiful interior but the noise from other guests was ridiculous.
Wonderful location and beautiful interior but the noise from other guests was ridiculous.
10
Wendy
25 Oct 2023
·
Stayed 3 nights
Only downside was the room was very warm & air conditioning didn’t seem to cool enough.
Only downside was the room was very warm & air conditioning didn’t seem to cool enough.
8
Sandra
7 Jul 2025
·
Stayed 2 nights
The hotel is lovely, old world style. Wonderful location and excellent buffet breakfast. Walkable to all sites, shopping, restaurants. Wood floors in the rooms are old and a bit creaky which I heard at night from the room above as well as our own. Helpful and friendly front desk staff. I would recommend the hotel and stay again.
The hotel is lovely, old world style. Wonderful location and excellent buffet breakfast. Walkable to all sites, shopping, restaurants. Wood floors in the rooms are old and a bit creaky which I heard at night from the room above as well as our own. Helpful and friendly front desk staff. I would recommend the hotel and stay again.
6
Robert
3 Nov 2025
·
Stayed 3 nights
The room is clean and small. It lacks any reasonable place to store your clothes. It’s fine for a one night stay but beyond that you need a chest or dresser to put you clothes in or you live out of you suitcase.
The room is clean and small. It lacks any reasonable place to store your clothes. It’s fine for a one night stay but beyond that you need a chest or dresser to put you clothes in or you live out of you suitcase.
10
Elizabeth
20 Sept 2025
·
Stayed 6 nights
A lovely hotel. We had a classic and could have used some drawers for unpacking and a small desk for working. But otherwise, lovely.
A lovely hotel. We had a classic and could have used some drawers for unpacking and a small desk for working. But otherwise, lovely.
6
Vitaly
1 Dec 2024
·
Stayed 1 night
The only window in the room was broken and didn’t close shut, it was cold as hell and we could hear all noises from outside all night long.
The only window in the room was broken and didn’t close shut, it was cold as hell and we could hear all noises from outside all night long.
6
John
13 Jul 2024
·
Stayed 2 nights
Our room was very undistinguished, surprising given the price and stars. The bad news was that the air conditioning unit was extremely loud. The good news was that the loudness of the unit obscured the sound of snoring from the neighboring room—pretty abysmal sound-proofing. Positives are that the hotel is very convenient to the old town and its many attractions, to some excellent restaurants and the Brignole train station.
Our room was very undistinguished, surprising given the price and stars. The bad news was that the air conditioning unit was extremely loud. The good news was that the loudness of the unit obscured the sound of snoring from the neighboring room—pretty abysmal sound-proofing. Positives are that the hotel is very convenient to the old town and its many attractions, to some excellent restaurants and the Brignole train station.
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AI-generated summary based on recent guest reviews
Service
Service is widely described as warm, professional, and helpful across departments. Occasional complaints cite slow or curt interactions at breakfast or the bar, and a rare front-desk misstep.
Related guest reviews
10
Anthony
19 Oct 2025
·
Stayed 3 nights
This is an inconspicuous hotel but it is definitely 5 star. From the moment you walk in you feel very relaxed and welcome. The interior is very eye catching and makes you want to explore everywhere inside. My wife and I were celebrating our honeymoon and our first night we went to the bar for drinks. The bartender Ivan welcomed us with open arms and even made us a little fruit and chocolate flambé to celebrate! The wine options are very good as well. Breakfast was fantastic as there are a ton of options. The fresh fruit juice and pastries were really great. Best bacon we’ve ever had! The service was very attentive as well. Even the dining room itself is appealing. Everything is within walking distance to the hotel. Lots of shopping and food options. The fountain is right down the street and great for photos. The entire city is walkable, with numerous places hidden down alleys. The train station is a little far though and will require a taxi. Would recommend this hotel to anyone looking to stay in Genoa.
This is an inconspicuous hotel but it is definitely 5 star. From the moment you walk in you feel very relaxed and welcome. The interior is very eye catching and makes you want to explore everywhere inside. My wife and I were celebrating our honeymoon and our first night we went to the bar for drinks. The bartender Ivan welcomed us with open arms and even made us a little fruit and chocolate flambé to celebrate! The wine options are very good as well. Breakfast was fantastic as there are a ton of options. The fresh fruit juice and pastries were really great. Best bacon we’ve ever had! The service was very attentive as well. Even the dining room itself is appealing. Everything is within walking distance to the hotel. Lots of shopping and food options. The fountain is right down the street and great for photos. The entire city is walkable, with numerous places hidden down alleys. The train station is a little far though and will require a taxi. Would recommend this hotel to anyone looking to stay in Genoa.
10
Emily
4 Apr 2025
·
Stayed 2 nights
The Bristol Palace Hotel was a great place to stay in Genoa. It is well-located to shopping, restaurants and cultural/historical places. We walked to the train station about 10 minutes away. The hotel is a hidden gem with an elegant feel. The room and bathroom were comfortable and the breakfast was fabulous. The staff, especially Matteo, were friendly and extremely helpful. I highly recommend the Bristol Palace Hotel.
The Bristol Palace Hotel was a great place to stay in Genoa. It is well-located to shopping, restaurants and cultural/historical places. We walked to the train station about 10 minutes away. The hotel is a hidden gem with an elegant feel. The room and bathroom were comfortable and the breakfast was fabulous. The staff, especially Matteo, were friendly and extremely helpful. I highly recommend the Bristol Palace Hotel.
10
Rhonda Lee Frances
8 Nov 2023
·
Stayed 2 nights
We enjoyed our stay at Bristol Palace Hotel immensely. The staff was superbly efficient and friendly, especially the front desk. They were also very accommodating. We didnt fly out until 5pm, so they let us check out at noon and held our luggage for us. The hotel is pristinely clean in all areas! We'd highly recommend Bristol Palace Hotel!
We enjoyed our stay at Bristol Palace Hotel immensely. The staff was superbly efficient and friendly, especially the front desk. They were also very accommodating. We didnt fly out until 5pm, so they let us check out at noon and held our luggage for us. The hotel is pristinely clean in all areas! We'd highly recommend Bristol Palace Hotel!
10
frances
26 Mar 2025
·
Stayed 2 nights
Wonderful property. Easy walking distance to town. Center. Many restaurants and stores. Staff was excellent. Room was high with many amenities. Highly recommend it. Our doorman Davide was so helpful gave great information also.
Wonderful property. Easy walking distance to town. Center. Many restaurants and stores. Staff was excellent. Room was high with many amenities. Highly recommend it. Our doorman Davide was so helpful gave great information also.
8
Elizabeth
9 Sept 2024
·
Stayed 1 night
Property is located in a walkable area to easily access restaurants and stores. Front desk staff is great! very helpful and knowledgeable …gave us great restaurant recommendations and places of interest. The bar staff and service is my only disappointment at this property as the service if any is slow, bar tender barely acknowledged us when entering and we sat for 20 min before he brought over the menu to disappear never to be seen. Unfortunately, we were not able to enjoy a drink before dinner.
Property is located in a walkable area to easily access restaurants and stores. Front desk staff is great! very helpful and knowledgeable …gave us great restaurant recommendations and places of interest. The bar staff and service is my only disappointment at this property as the service if any is slow, bar tender barely acknowledged us when entering and we sat for 20 min before he brought over the menu to disappear never to be seen. Unfortunately, we were not able to enjoy a drink before dinner.
10
Anthony
30 Aug 2025
·
Stayed 3 nights
Great staff and service. Breakfast was awesome. Loved the setting. We will be going back.
Great staff and service. Breakfast was awesome. Loved the setting. We will be going back.
8
Abdulmajeed
10 Jul 2024
·
Stayed 1 night
Very nice but staff of breakfast not perfect and rude and not helping
Very nice but staff of breakfast not perfect and rude and not helping
10
FANNY
6 Jan 2026
·
Stayed 2 nights
My stay at Bristol Palace was nearly perfect! The personnel is extremely courteous, helpful, eager to make sure your stay goes as well as possible. I extended my stay for a 3rd night and was upgraded to a double room, which was more spacious. Rooms are very clean, quiet, water pressure is wonderful. I did not get to try the restaurant Il Giotto, but it seemed like a good bet.
My stay at Bristol Palace was nearly perfect! The personnel is extremely courteous, helpful, eager to make sure your stay goes as well as possible. I extended my stay for a 3rd night and was upgraded to a double room, which was more spacious. Rooms are very clean, quiet, water pressure is wonderful. I did not get to try the restaurant Il Giotto, but it seemed like a good bet.
2
Ying
12 Nov 2024
·
Stayed 2 nights
The front counter manager is very mean, she gave me wrong place of luggage keeping in wrong railway station, and the place is closed, so I have to run taxi searching luggage keeping and missed the train. Even hotel location and facilities is fantastic, but is front counter is careless, make you feel bad about Genova trip.
The front counter manager is very mean, she gave me wrong place of luggage keeping in wrong railway station, and the place is closed, so I have to run taxi searching luggage keeping and missed the train. Even hotel location and facilities is fantastic, but is front counter is careless, make you feel bad about Genova trip.
10
Noel
14 Apr 2024
·
Stayed 5 nights
An excellent hotel: helpful staff, attractive rooms and centrally located.
An excellent hotel: helpful staff, attractive rooms and centrally located.
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AI-generated summary based on recent guest reviews
Location
Exceptionally central and walkable to the old town, shopping, and sights; convenient for public transport. Some street noise comes with the location.
Related guest reviews
10
Anthony
19 Oct 2025
·
Stayed 3 nights
This is an inconspicuous hotel but it is definitely 5 star. From the moment you walk in you feel very relaxed and welcome. The interior is very eye catching and makes you want to explore everywhere inside. My wife and I were celebrating our honeymoon and our first night we went to the bar for drinks. The bartender Ivan welcomed us with open arms and even made us a little fruit and chocolate flambé to celebrate! The wine options are very good as well. Breakfast was fantastic as there are a ton of options. The fresh fruit juice and pastries were really great. Best bacon we’ve ever had! The service was very attentive as well. Even the dining room itself is appealing. Everything is within walking distance to the hotel. Lots of shopping and food options. The fountain is right down the street and great for photos. The entire city is walkable, with numerous places hidden down alleys. The train station is a little far though and will require a taxi. Would recommend this hotel to anyone looking to stay in Genoa.
This is an inconspicuous hotel but it is definitely 5 star. From the moment you walk in you feel very relaxed and welcome. The interior is very eye catching and makes you want to explore everywhere inside. My wife and I were celebrating our honeymoon and our first night we went to the bar for drinks. The bartender Ivan welcomed us with open arms and even made us a little fruit and chocolate flambé to celebrate! The wine options are very good as well. Breakfast was fantastic as there are a ton of options. The fresh fruit juice and pastries were really great. Best bacon we’ve ever had! The service was very attentive as well. Even the dining room itself is appealing. Everything is within walking distance to the hotel. Lots of shopping and food options. The fountain is right down the street and great for photos. The entire city is walkable, with numerous places hidden down alleys. The train station is a little far though and will require a taxi. Would recommend this hotel to anyone looking to stay in Genoa.
10
Amanda
30 Aug 2025
·
Stayed 2 nights
The perfect location to be able to walk to everything but still very quiet. The staff were great, the hotel itself is beautiful & we loved being in the thick of it all with a nice place to retreat.
The perfect location to be able to walk to everything but still very quiet. The staff were great, the hotel itself is beautiful & we loved being in the thick of it all with a nice place to retreat.
10
Debra
6 May 2025
·
Stayed 2 nights
Perfect location right in the main shopping area of Genoa. Beautiful hotel with lovely staff too.
Perfect location right in the main shopping area of Genoa. Beautiful hotel with lovely staff too.
10
Lena
24 Aug 2025
·
Stayed 7 nights
Vackert hotell med mycket bra läge. Nära Gamla stan och gamla hamnen, promenadavstånd till järnvägsstation. Frukost precis som man önskar. Fantastisk service.
Vackert hotell med mycket bra läge. Nära Gamla stan och gamla hamnen, promenadavstånd till järnvägsstation. Frukost precis som man önskar. Fantastisk service.
10
Bernard
3 Jan 2026
·
Stayed 3 nights
Excellent location. Hotel has lots of character :)
Excellent location. Hotel has lots of character :)
10
Nausser
15 Apr 2025
·
Stayed 3 nights
Perfect location
Perfect location
10
jonathan
4 Dec 2024
·
Stayed 2 nights
Love this hotel, i’ve stayed here for 10 nights over the last couple of years. The hotel takes you back to the heydays of classic 5* hotels with modern subtle touches. The bedrooms are light and airy although there can be a bit of noise from the street into the night, not enough to disrupt sleep (Genoa is a busy city throughout the year) The staff have always been extremely helpful and efficient. Breakfast is served via buffet but with an air of elegance in the 2nd floor dining room.
Love this hotel, i’ve stayed here for 10 nights over the last couple of years. The hotel takes you back to the heydays of classic 5* hotels with modern subtle touches. The bedrooms are light and airy although there can be a bit of noise from the street into the night, not enough to disrupt sleep (Genoa is a busy city throughout the year) The staff have always been extremely helpful and efficient. Breakfast is served via buffet but with an air of elegance in the 2nd floor dining room.
10
Cecilia
20 Oct 2025
·
Stayed 2 nights
Great breakfast! Very friendly staff, very well located.
Great breakfast! Very friendly staff, very well located.
10
Andrew
11 Jul 2025
·
Stayed 1 night
Excellent hotel with brilliant location in the centre of Genoa. Almost every major site is walkable from the hotel. Because of the prime location however, the hotel only provides valet parking (at a fee). Room was great, as was breakfast. We didn’t try the bar or restaurants so cannot comment. There are plenty of food options available around the hotel, and it felt very safe to walk around during the daytime and evenings.
Excellent hotel with brilliant location in the centre of Genoa. Almost every major site is walkable from the hotel. Because of the prime location however, the hotel only provides valet parking (at a fee). Room was great, as was breakfast. We didn’t try the bar or restaurants so cannot comment. There are plenty of food options available around the hotel, and it felt very safe to walk around during the daytime and evenings.
10
Ken
3 Oct 2025
·
Stayed 1 night
Nice hotel in historic old building. Excellent location. Breakfast with many options.
Nice hotel in historic old building. Excellent location. Breakfast with many options.
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AI-generated summary based on recent guest reviews
Dining
Breakfast is frequently praised for quality and variety, and many enjoyed the on-site restaurant and bar (notably the bartender). However, some experienced slow or inconsistent breakfast/bar service or found dining average.
Related guest reviews
10
Bridget
6 Oct 2024
·
Stayed 1 night
Very historical property, beautifully decorated and staff that goes above and beyond expectations. Restaurant has delicious food and great ambience.
Very historical property, beautifully decorated and staff that goes above and beyond expectations. Restaurant has delicious food and great ambience.
10
Anthony
19 Oct 2025
·
Stayed 3 nights
This is an inconspicuous hotel but it is definitely 5 star. From the moment you walk in you feel very relaxed and welcome. The interior is very eye catching and makes you want to explore everywhere inside. My wife and I were celebrating our honeymoon and our first night we went to the bar for drinks. The bartender Ivan welcomed us with open arms and even made us a little fruit and chocolate flambé to celebrate! The wine options are very good as well. Breakfast was fantastic as there are a ton of options. The fresh fruit juice and pastries were really great. Best bacon we’ve ever had! The service was very attentive as well. Even the dining room itself is appealing. Everything is within walking distance to the hotel. Lots of shopping and food options. The fountain is right down the street and great for photos. The entire city is walkable, with numerous places hidden down alleys. The train station is a little far though and will require a taxi. Would recommend this hotel to anyone looking to stay in Genoa.
This is an inconspicuous hotel but it is definitely 5 star. From the moment you walk in you feel very relaxed and welcome. The interior is very eye catching and makes you want to explore everywhere inside. My wife and I were celebrating our honeymoon and our first night we went to the bar for drinks. The bartender Ivan welcomed us with open arms and even made us a little fruit and chocolate flambé to celebrate! The wine options are very good as well. Breakfast was fantastic as there are a ton of options. The fresh fruit juice and pastries were really great. Best bacon we’ve ever had! The service was very attentive as well. Even the dining room itself is appealing. Everything is within walking distance to the hotel. Lots of shopping and food options. The fountain is right down the street and great for photos. The entire city is walkable, with numerous places hidden down alleys. The train station is a little far though and will require a taxi. Would recommend this hotel to anyone looking to stay in Genoa.
10
Laurie
27 Apr 2025
·
Stayed 3 nights
We had a great time staying at Bristol Palace! Ivan in the bar is exceptional!! Fantastic personality & so much fun!! We will be back!
We had a great time staying at Bristol Palace! Ivan in the bar is exceptional!! Fantastic personality & so much fun!! We will be back!
8
A
10 Sept 2023
·
Stayed 3 nights
Lovely building, very calm ambience, spacious single room and ultra-convenient location BUT breakfast NOT available if hotel is full, unless you book it in advance. So be warned!!
Lovely building, very calm ambience, spacious single room and ultra-convenient location BUT breakfast NOT available if hotel is full, unless you book it in advance. So be warned!!
10
Larry
22 May 2023
·
Stayed 1 night
Fantastic hotel with great staff. Ate at the hotel restaurant and it was absolutely delicious. I would recommend eating here. Breakfast selections was good not great. Eggs and bacon needed to be warmer.
Fantastic hotel with great staff. Ate at the hotel restaurant and it was absolutely delicious. I would recommend eating here. Breakfast selections was good not great. Eggs and bacon needed to be warmer.
10
Brian
27 May 2025
·
Stayed 3 nights
Parking is a real problem if the valet parking isfull. Coffee service is slow at breakfast but good coffee
Parking is a real problem if the valet parking isfull. Coffee service is slow at breakfast but good coffee
10
Anthony
30 Aug 2025
·
Stayed 3 nights
Great staff and service. Breakfast was awesome. Loved the setting. We will be going back.
Great staff and service. Breakfast was awesome. Loved the setting. We will be going back.
10
Richard
19 Jan 2025
·
Stayed 2 nights
The staff were super helpful and attentive. The restaurant was excellent, as was the breakfast buffet. We actually returned for another night because of a train strike.
The staff were super helpful and attentive. The restaurant was excellent, as was the breakfast buffet. We actually returned for another night because of a train strike.
10
Valerie
31 Oct 2025
·
Stayed 2 nights
Everything was fantastic except for the breakfast
Everything was fantastic except for the breakfast
10
Cecilia
20 Oct 2025
·
Stayed 2 nights
Great breakfast! Very friendly staff, very well located.
Great breakfast! Very friendly staff, very well located.
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AI-generated summary based on recent guest reviews
10
Robert
3 weeks ago
·
Stayed 2 nights
Very nice room, excellent breakfast, staff very helpful, outstanding location
Very nice room, excellent breakfast, staff very helpful, outstanding location
10
Richard
9 Oct 2026
·
Stayed 1 night
Great hotel - not cheap but get what you pay for - service in restaurant was slow but bar and barman were great
Great hotel - not cheap but get what you pay for - service in restaurant was slow but bar and barman were great
10
Leslie
14 Sept 2026
·
Stayed 2 nights
This is a beautiful hotel. Amazing, professional staff. Gorgeous rooms if you like historical hotels. Great central location and very walkable to local attractions and points of interest. Favorite spot in Genoa.
This is a beautiful hotel. Amazing, professional staff. Gorgeous rooms if you like historical hotels. Great central location and very walkable to local attractions and points of interest. Favorite spot in Genoa.
6
Fiona
13 Sept 2026
·
Stayed 2 nights
Do not stay in room 228 as very noisy as near elevator and restaurant. Got no sleep and very disappointed with stay. No understanding by staff or compensation, would not recommend. Unacceptable level of noise late at night and early morning, not a 5 star experience in any sense unfortunately.
Do not stay in room 228 as very noisy as near elevator and restaurant. Got no sleep and very disappointed with stay. No understanding by staff or compensation, would not recommend. Unacceptable level of noise late at night and early morning, not a 5 star experience in any sense unfortunately.
10
Simen
17 Aug 2026
·
Stayed 1 night
All was good!
All was good!
FAQs about Hotel Bristol Palace
Is parking available at the hotel?
Limited parking is available on-site, with nearby parking options costing approximately EUR 29 per day. Reservations are not mentioned as required.
What type of breakfast is offered and what are the serving hours?
A buffet breakfast is available daily from 7:00 AM to 10:30 AM for a fee of approximately EUR 28 for adults and children.
Does the hotel allow pets?
Pets are allowed with a fee of EUR 20.00 per pet, per day. Service animals are exempt from fees.
What are the check-in and check-out times?
Check-in is from 14:00 until 00:00, and check-out is by 12:00. Early or late check-in/check-out may be available upon request, but additional charges may apply.
What accessibility features are available for guests with disabilities?
The property offers limited wheelchair accessibility, including some facilities. It is recommended to contact the hotel directly for specific needs.
What is the location of the hotel in relation to key landmarks?
The hotel is centrally located in Genoa, within a 5-minute drive of the Old Port and Genoa Port Center, and approximately 1.9 miles from the Port of Genoa Cruise Ship Terminal. Key attractions like Piazza de Ferrari and the Genoa Museum are within 0.2 km.
What are the hotel's policies regarding children?
Children 3 years old and younger stay free when occupying the parent or guardian's room using existing bedding.
What are the policies regarding extra beds and cribs?
Cribs (infant beds) are available for a fee of EUR 30.00 per night, and guests must contact the property in advance to reserve them.
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Instant AI responses are based on hotel information
Prices for upcoming dates
November 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
December 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-11-08: 216.65684380615232USD
- 2026-11-09: 204.014494309082USD
- 2026-11-10: 245.43562257080077USD
- 2026-11-11: 197.98072531982422USD
- 2026-11-12: 215.0180339526367USD
- 2026-11-13: 213.87841237060545USD
- 2026-11-14: 210.46919188476562USD
- 2026-11-15: 215.13111162841795USD
- 2026-11-16: 234.16488418945312USD
- 2026-11-17: 220.52208301757813USD
- 2026-11-18: 234.16488418945312USD
- 2026-11-19: 234.16488418945312USD
- 2026-11-20: 214.83537132324219USD
- 2026-11-21: 217.0309628613281USD
- 2026-11-22: 216.80426321289062USD
- 2026-11-23: 216.80426321289062USD
- 2026-11-24: 216.80426321289062USD
- 2026-11-25: 216.80426321289062USD
- 2026-11-26: 216.80426321289062USD
- 2026-11-27: 216.9622964086914USD
- 2026-11-28: 234.1515148974609USD
- 2026-11-29: 219.75561096191404USD
- 2026-11-30: 246.387410703125USD
- 2026-12-01: 246.387410703125USD
- 2026-12-02: 251.41785344970702USD
- 2026-12-03: 251.41785344970702USD
- 2026-12-04: 259.9084594677734USD
- 2026-12-05: 259.9184609228515USD
- 2026-12-06: 214.24562565917967USD
- 2026-12-07: 254.69605147216797USD
- 2026-12-08: 213.56516951904297USD
- 2026-12-09: 252.60969351318357USD
- 2026-12-10: 260.0418972485351USD
- 2026-12-11: 239.6170209399414USD
- 2026-12-12: 250.98654920410155USD
- 2026-12-13: 260.0418972485351USD
- 2026-12-14: 269.33598750976563USD
- 2026-12-15: 260.0418972485351USD
- 2026-12-16: 269.66103479980467USD
- 2026-12-17: 260.0418972485351USD
- 2026-12-18: 268.18042823486326USD
- 2026-12-19: 260.0418972485351USD
- 2026-12-20: 220.04563614990232USD
- 2026-12-21: 233.96623283935546USD
- 2026-12-22: 239.96088049072264USD
- 2026-12-23: 239.96088049072264USD
- 2026-12-24: 213.56516951904297USD
- 2026-12-25: 237.26684908935545USD
- 2026-12-26: 219.19171939941404USD
- 2026-12-27: 249.83253777343748USD
- 2026-12-28: 271.9363998486328USD
- 2026-12-29: 251.42785490478514USD
- 2026-12-30: 260.0418972485351USD
- 2026-12-31: 257.45352747802735USD
- 2027-01-01: 254.2418867578125USD
- 2027-01-02: 205.36579634765624USD
- 2027-01-03: 210.68207999999998USD
- 2027-01-04: 205.36579634765624USD
- 2027-01-05: 206.8249542138672USD
- 2027-01-06: 210.68207999999998USD
- 2027-01-07: 187.48331373291015USD
- 2027-01-08: 187.48331373291015USD
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, mobile payments, and cash
- Mobile payment options include: Alipay and WeChat Pay
- Safety features at this property include a fire extinguisher
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
- Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- Children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- Contactless check-out is available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Business details
Property registration number IT010025A145L88KIP
- Fee for buffet breakfast: approximately EUR 28 for adults and EUR 28 for children
- Nearby parking fee: EUR 29 per day (328 ft away)
- Pet fee: EUR 20.00 per pet, per day
- Service animals are exempt from fees
- Crib (infant bed) fee: EUR 30.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Restaurant
Room service
Valet parking
Tour desk
Dry cleaning
Services
Tour desk
Dry cleaning
Housekeeping
Banquet facilities
Currency exchange
Safe-deposit box
Luggage storage
Express check-in/check-out
Self laundry
24-Hour Front Desk
Concierge Services
Activities
Terrace
General
Room service
Restaurant
Non-smoking rooms
Breakfast in the room
Allergy-free room available
Family room
Snack Bar/Deli
Wheelchair Accessible (Limited)
Parking
Parking
Valet parking
Internet
Free wi-fi