Is parking available at the property?

Valet parking is available at the property for a fee of EUR 60.00 per night. Parking height restrictions apply.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available daily from 7 AM to 11:00 AM for a fee of approximately EUR 36 for adults and EUR 20 for children.

Are pets allowed at the property?

Pets are allowed at the property with a fee of EUR 50 per pet, per night. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM to 11:59 PM, and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request and could incur additional charges.

Is there an airport shuttle service available?

A roundtrip airport shuttle service is available for a fee of EUR 140 per vehicle, accommodating up to 6 passengers. This service is available 24 hours.

What accessibility features are available for guests with disabilities?

The property features limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details regarding room accessibility should be confirmed with the property prior to arrival.

Where is the property located in relation to key landmarks?

The property is centrally located in Milan, just steps from Galleria Vittorio Emanuele II and the Cathedral of Milan. It is approximately 0.2 km from Teatro alla Scala and 0.4 km from Piazza del Duomo.

What are the policies for guests staying with children?

Children 2 years old or younger can stay for free when occupying the parent or guardian's room using existing bedding.

Sina The Gray, Luxury Hotel in Milan

Average nightly price at Sina The Gray by month, last 12 months (USD)
Month	Average price
January	US$531
February	US$1,286
March	US$559
April	US$772
May	US$598
June	US$596
July	US$490
August	US$368
September	US$782
October	US$667
November	US$474
December	US$427

What guests think

Sina The Gray earns praise for its exceptionally central location by the Duomo and Galleria and for welcoming, helpful staff who arrange transport and offer upgrades, though a few guests experienced unhelpful responses and difficulty reaching management.

Rooms vary widely: several are very small or dated with maintenance or climate-control issues, while upgraded rooms and suites can be spacious and comfortable; some layouts, such as duplex suites, proved impractical for certain guests. Some amenities are available at a nearby sister hotel, which can reduce convenience for facilities like the pool or gym. Breakfast reviews range from excellent to fair or disappointing, with one complaint about high prices. Best for travelers comfortable with a boutique vibe and some variability in rooms and amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

Some amenities are off-site at a sister hotel (e.g., pool and gym), which can reduce convenience or access.

Related guest reviews

6

Miguel

15 Jan 2024

·

Stayed 4 nights

El staff es muy amable pero no es un hotel de 5 estrellas como dicen, parece motel. La regadera no tiene nada de presión, la decoración no es bonita. La ubicación es buena. El gimnasio no está ahí sino en el otro hotel y abre a las 10am, muy tarde si quieres aprovechar el día. Tuve que pagar 50euros por entrar a un gimnasio independiente.

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10

Nahal

17 Jun 2023

·

Stayed 3 nights

Great hotel , with great staff and excellent location and wonderful service and good amenities.Micheal and Arter helped us book our train tickets for our daily trip . Anastasia the manager was wonderful. Peter and Cecilia where very helpful , the service made us extend our trip for another 3 nights . For sure we’ll go back and stay there

8

Rayson

23 Jun 2022

·

Stayed 4 nights

The roof top bar is booked for private function most of the time. As hotel guest, I never get the chance to use the facility. Other than that, the hotel is clean, spacious, good service crew, and good location.

10

Martin

16 Jul 2025

·

Stayed 1 night

I loved the location. The staff was extremely nice. The room very spacious. I loved being able to enjoy the roof pool next d’Orr at their sister hotel!

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Cleanliness

Cleanliness is generally good, but upkeep varies: some noted very clean rooms, while others reported maintenance problems such as faulty doors, low water pressure, and areas needing touch-ups.

Related guest reviews

6

Miguel

15 Jan 2024

·

Stayed 4 nights

El staff es muy amable pero no es un hotel de 5 estrellas como dicen, parece motel. La regadera no tiene nada de presión, la decoración no es bonita. La ubicación es buena. El gimnasio no está ahí sino en el otro hotel y abre a las 10am, muy tarde si quieres aprovechar el día. Tuve que pagar 50euros por entrar a un gimnasio independiente.

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6

Maryam

17 Dec 2023

·

The property location was great. The property needs touch up. Small rooms.

4

Geeta

1 Nov 2025

·

Stayed 1 night

Location was great but the room was like a closet sized and airconditioning wasn’t working so it was hot. After multiple calls they brought in a fan. Didn't offer any compensation.

6

Adam

2 Apr 2025

·

Stayed 2 nights

As far as the location goes it is hard to find The place is hidden almost in a shopping center The lobby is nice but the rooms lace update, the room that we received needed lots of repair, when we made a complaint they did offer us a upgrade

4

Peter

3 Jul 2022

·

Stayed 1 night

Very disappointing and outright strange, it started with a sliding bathroom door that did not lock, clip or even close. It went on when we went to leave the room for dinner the room door did not close OR lock!!! The strike play was broken (see picture) and had to be manipulated to get the door to lock. The doorman had to instruct us in how to get the door to close and lock, a bit tricky! The room was a VERY expensive “family” room for 3 that was the size of a postage stamp, again see photo. On the plus side, the location is incredible, the breakfast buffet was perfectly acceptable. The staff was pleasant and responsive given the intrinsic problems with the room. A 3-4 star hotel that likes to think it is a 5 star, it is NOT.

10

Umay

14 May 2024

·

Stayed 4 nights

Odaya ilk girisimizde bizi tatlıyla karsıladılar. Oda cok temizdi ve her temizlemeden sonra bize çikolata ikram ettiler. Tüm çalışanlar cok nazikti ve güleryüzlüydüler. Odamız soğuk olunca çok bekletmeden ısıtıcıları getirdiler. Ailece cok memnun kaldık. Otelin konumu cok iyiydi. Duomo ve Galeri’nin hemen arkasındaydı. Coğu yere yürüme mesafesiydi.

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8

Rayson

23 Jun 2022

·

Stayed 4 nights

The roof top bar is booked for private function most of the time. As hotel guest, I never get the chance to use the facility. Other than that, the hotel is clean, spacious, good service crew, and good location.

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AI-generated summary based on recent guest reviews

Rooms

Room size and quality are mixed: several guests reported very small or dated rooms and occasional temperature issues, while upgrades and some suites are spacious and comfortable; certain duplex layouts felt impractical.

Related guest reviews

6

Maryam

17 Dec 2023

·

The property location was great. The property needs touch up. Small rooms.

4

Geeta

1 Nov 2025

·

Stayed 1 night

Location was great but the room was like a closet sized and airconditioning wasn’t working so it was hot. After multiple calls they brought in a fan. Didn't offer any compensation.

10

Fraser

31 May 2023

·

Stayed 3 nights

Outstanding location and rooms are superb

6

Adam

2 Apr 2025

·

Stayed 2 nights

As far as the location goes it is hard to find The place is hidden almost in a shopping center The lobby is nice but the rooms lace update, the room that we received needed lots of repair, when we made a complaint they did offer us a upgrade

6

David

25 Sept 2024

·

Stayed 1 night

Great location but tiny room

10

ENRIQUE

16 Jun 2024

·

Stayed 1 night

They were great. They gave me a free upgrade to a Jr. Suite. Besides that, beautiful hotel with a great location!

10

Shoeleh

24 Oct 2024

·

Stayed 4 nights

The first room was too small I asked to move into a larger room which was promised and then we were moved to a junior suit which was at two level story bed room and bath was upstairs and the sofa which would get into a bed was downstairs BUT there was no bathroom or even a mirror downstairs all closets for clothes were downstairs as well Not a good plan for three older ladies BUT location was great , staff were real friendly They knew from beginnings that we were three people and we paid a huge payment for the room I booked

4

Peter

3 Jul 2022

·

Stayed 1 night

Very disappointing and outright strange, it started with a sliding bathroom door that did not lock, clip or even close. It went on when we went to leave the room for dinner the room door did not close OR lock!!! The strike play was broken (see picture) and had to be manipulated to get the door to lock. The doorman had to instruct us in how to get the door to close and lock, a bit tricky! The room was a VERY expensive “family” room for 3 that was the size of a postage stamp, again see photo. On the plus side, the location is incredible, the breakfast buffet was perfectly acceptable. The staff was pleasant and responsive given the intrinsic problems with the room. A 3-4 star hotel that likes to think it is a 5 star, it is NOT.

6

Gaetan

10 May 2025

·

Stayed 2 nights

Right next to Galleria Vitturo Emmanuel II. Nice location for a 2 day trip, not more... Rooms are very small, breakfast is fair, nothing extravagant,

10

Martin

16 Jul 2025

·

Stayed 1 night

I loved the location. The staff was extremely nice. The room very spacious. I loved being able to enjoy the roof pool next d’Orr at their sister hotel!

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Service

Service is widely described as friendly, welcoming, and helpful with upgrades and arrangements; however, a few guests encountered rigid policies, difficulty reaching management, or unpleasant interactions.

Related guest reviews

2

Sanath

9 Jul 2025

·

Stayed 3 nights

I had a deeply disappointing experience with Sina The Gray in Milan. I had accidentally made two bookings for the same dates—one at Sina The Gray and another at Sina De La Ville, which is located right next door—due to the hotels being part of the same group and having very similar names. This was my first visit to Milan, and I mistakenly thought I was booking the same hotel twice. Once I realized the error (after checking into Sina De La Ville), I immediately informed the staff and contacted Hotels.com to try to resolve the issue. Despite the bookings being with the same hotel group and the mistake being obvious, Sina The Gray refused to offer even a partial refund. I was charged for the full three-night stay despite not using the room at all. I made multiple efforts to speak with the manager at Sina The Gray in person, but she was unavailable each time. I was first told that managers do not work on weekends and to return on Monday after the weekend, and then again asked to come later on Monday afternoon—at which point I had to leave Milan. At no point was a manager available to speak with me directly during my stay, and no other staff member was willing to help or escalate the issue. While I understand that the mistake was mine, I expected a basic level of empathy and customer service—especially from a hotel of this category. Instead, I was met with rigid policies and indifference. Due to this experience, I will not be staying at any Sina Hotels in the future.

10

Bruno

6 Jul 2025

·

Stayed 1 night

Great location, awesome staff

10

Dianne

9 Oct 2024

·

Stayed 1 night

The hotel staff were extremely helpful in arranging transportation from/to the airport as well as to other cities on our trip. The room was upgraded free and was so very nice and comfortable. The location is central to the city center to walking was so easy! Would definitely go back!

10

Nahal

17 Jun 2023

·

Stayed 3 nights

Great hotel , with great staff and excellent location and wonderful service and good amenities.Micheal and Arter helped us book our train tickets for our daily trip . Anastasia the manager was wonderful. Peter and Cecilia where very helpful , the service made us extend our trip for another 3 nights . For sure we’ll go back and stay there

10

ENRIQUE

16 Jun 2024

·

Stayed 1 night

They were great. They gave me a free upgrade to a Jr. Suite. Besides that, beautiful hotel with a great location!

10

Umay

14 May 2024

·

Stayed 4 nights

Odaya ilk girisimizde bizi tatlıyla karsıladılar. Oda cok temizdi ve her temizlemeden sonra bize çikolata ikram ettiler. Tüm çalışanlar cok nazikti ve güleryüzlüydüler. Odamız soğuk olunca çok bekletmeden ısıtıcıları getirdiler. Ailece cok memnun kaldık. Otelin konumu cok iyiydi. Duomo ve Galeri’nin hemen arkasındaydı. Coğu yere yürüme mesafesiydi.

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6

Yulia

2 Jul 2024

·

Stayed 3 nights

Not a 5 star hotel. Very unpleasant staff

10

Martin

16 Jul 2025

·

Stayed 1 night

I loved the location. The staff was extremely nice. The room very spacious. I loved being able to enjoy the roof pool next d’Orr at their sister hotel!

10

Berthy

8 Jan 2024

·

Stayed 4 nights

The Staff was Excellent! Michael and Ricardo were very helpful with activities in the area, dinner reservations, directions to little local spots to have great pastries and coffee. Thank you tie making my experience in Milan so wonderful!

10

SERAP

25 Oct 2024

·

Stayed 5 nights

love it staff and hotel

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Location

Exceptionally central near the Duomo and Galleria, making sightseeing, shopping, and dining easy on foot. A few guests found it hard to locate and noted the area can feel busy rather than quiet.

Related guest reviews

10

Dianne

9 Oct 2024

·

Stayed 1 night

The hotel staff were extremely helpful in arranging transportation from/to the airport as well as to other cities on our trip. The room was upgraded free and was so very nice and comfortable. The location is central to the city center to walking was so easy! Would definitely go back!

10

SERAP

19 Oct 2024

·

Stayed 1 night

I love this hotel. Its in the center of Milano. Breakfast is excellent. Staff i reall loved them and thanks all of them gor their wonderful hospitality. Not only reception everyone workong in the hotel is helpful cherrful and love it. I will come and stay again. Location and people is the best in this hotel. Hughky recommend everyone

10

Beatrice

19 May 2024

·

Stayed 1 night

Conveniently located in the heart of the old city next to all monuments & museums . Kind welcome

10

Susan

8 Nov 2023

·

Stayed 1 night

Lovely Boutique hotel with super nice staff. The location is excellent. Just the perfect location to enter the Galleria, or walk to Duomo.

6

Gaetan

10 May 2025

·

Stayed 2 nights

Right next to Galleria Vitturo Emmanuel II. Nice location for a 2 day trip, not more... Rooms are very small, breakfast is fair, nothing extravagant,

10

Martin

16 Jul 2025

·

Stayed 1 night

I loved the location. The staff was extremely nice. The room very spacious. I loved being able to enjoy the roof pool next d’Orr at their sister hotel!

8

Roy

18 Aug 2022

·

Stayed 2 nights

Un lugar con todos los accesos , taxi , Uber , Restaurantes, tiendas y de la catedral

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10

Pik Wu Connie

24 Mar 2024

·

Stayed 5 nights

This hotel is right next to duomo, very convenient shopping and access and night life. But, if you like quiet and less people traffic, this may not be for you. Otherwise, this hotel is amazing, beautiful and close by many sightseeing spots.

10

John

5 Jun 2023

·

Stayed 2 nights

Great location

10

yahya

8 Mar 2025

·

Stayed 6 nights

Good location

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Dining

Breakfast feedback is mixed, from excellent to fair or not liked; one guest also mentioned high pricing.

Related guest reviews

10

SERAP

19 Oct 2024

·

Stayed 1 night

I love this hotel. Its in the center of Milano. Breakfast is excellent. Staff i reall loved them and thanks all of them gor their wonderful hospitality. Not only reception everyone workong in the hotel is helpful cherrful and love it. I will come and stay again. Location and people is the best in this hotel. Hughky recommend everyone

4

Peter

3 Jul 2022

·

Stayed 1 night

Very disappointing and outright strange, it started with a sliding bathroom door that did not lock, clip or even close. It went on when we went to leave the room for dinner the room door did not close OR lock!!! The strike play was broken (see picture) and had to be manipulated to get the door to lock. The doorman had to instruct us in how to get the door to close and lock, a bit tricky! The room was a VERY expensive “family” room for 3 that was the size of a postage stamp, again see photo. On the plus side, the location is incredible, the breakfast buffet was perfectly acceptable. The staff was pleasant and responsive given the intrinsic problems with the room. A 3-4 star hotel that likes to think it is a 5 star, it is NOT.

10

Kira

7 Aug 2024

·

Stayed 3 nights

Nice room but I didn’t like the breakfast

6

Gaetan

10 May 2025

·

Stayed 2 nights

Right next to Galleria Vitturo Emmanuel II. Nice location for a 2 day trip, not more... Rooms are very small, breakfast is fair, nothing extravagant,

6

cristina

3 Mar 2024

·

Stayed 2 nights

Just nice hotel well located, not 5 stars given the rooms and quality of food. Breakfast : 2 croissant’s and a cappuccino cost 45 euros

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15 $710	16 $658	17 $506
18 $430	19 $535	20 $676	21 $458	22 $439	23 $525	24 $471
25 $406	26 $473	27 $457	28 $457	29 $402	30 $418	31 $414

Su	Mo	Tu	We	Th	Fr	Sa
1 $398	2 $433	3 $448	4 $439	5 $463	6 $510	7 $498
8 $563	9 $335	10 $342	11 $333	12 $335	13 $357	14 $372
15 $335	16 $349	17 $486	18 $410	19 $410	20 $510	21 $510
22 $348	23 $342	24 $342	25 $342	26 $340	27 $320	28 $327
29 $300	30 $306

Sina The Gray

Prices for Sina The Gray

Monthly average prices

About this property

Location

Room options

Junior Suite

Gallery View Deluxe

Two Floor Junior Suite

Deluxe Room

Superior Room

Guest reviews of Sina The Gray

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Sina The Gray

Prices for upcoming dates

Business details