La Posada Lodge & Casitas, an Ascend Collection Hotel

Received very nice and very helpful both check in clerk and night clerk who reissued me a key card.

Love the traditional southwest vibe. Beautiful gardens.

Good breakfast buffet.

I recently stayed at La Posada Lodge, checking in on Thursday, May 14th. The hotel is a bit older but incredibly quaint, clean, and quiet. The property is lush and beautifully landscaped, making for a very relaxing atmosphere. ​The Good: ​Fantastic Staff: Everyone was polite and welcoming. The front desk was lightning-fast whenever we needed services, like extra towels. ​Daniella the chef is a Star: She is hands-down your hardest working employee. Management, please get her some help—she needs and deserves an assistant! ​Food & Amenities: The complimentary breakfast was delicious, and the mimosas were an absolute chef’s kiss. The beds were super comfy, the pool was amazing, and the free cookie at check-in was a nice touch. ​The One Issue: I made my reservation on April 9th through a third-party site. I called the lodge two days before my stay to confirm and was explicitly told I was good to go with a patio room. However, at check-in, I was given a third-floor handicap room with just a window. When I called the front desk, I was told I had been bumped because third-party bookings sometimes get shifted when the hotel overbooks. I wouldn't have been upset if I hadn't called two days prior to confirm the patio room. ​Verdict: Despite the room mix-up, the beautiful grounds and wonderful staff made for a very nice stay. I look forward to staying here again—I'll just be booking directly next time!

Not many breakfast items and no bananas. Mold in the shower. Lumpy pillows. Small room.