Embassy Suites by Hilton San Francisco Airport Waterfront

Lækkert sted og område, for når man skal bo tæt på lufthavnen

Rengøringen Manglende sæbe på badeværelse

Old and rundown, smelly beds, torn towels. Poor quality of breakfast and disorganized food delivery. Loud till late, they don’t understand that people are resting. Absolute waste of money

Worst hotel experience. The hot tub was broken, pool area was disgustingly dirty with garbage, chunks of fake hair on the ground, random unclaimed wet clothes lying around. The water was so cloudy you couldn't see the bottom of the pool, when we asked someone to check the levels they said they would send someone and nobody every showed up. The pool area was way overcrowded with a large group swimming unsafely by jumping on top of eachother, punching eachother, yelling and making it entirely unsafe for familes with young children to swim. Again when we voiced our concerns to the front desk they said they would send someone but never did. When we brought up our concerns to the manager at check out we were met with disdain and all around rudeness. THEN when our friends who parked in the handicapped section went to leave they saw someone activly pouring out red wine from a balacony above directly on their car. Avoid this hotel at all costs! I've stayed at Motel 6's that were better managed.

Beautiful, clean, helpful staff, the bkfst was amazing