Name: Holiday Inn Express Rocklin - Galleria Area by IHG
Address: 6830 Five Star Boulevard, Rocklin, California, United States of America, Rocklin, California, US
Price range: $98–$271 per night
Rating: 8.3

What guests think

Across recent reviews, Holiday Inn Express Rocklin - Galleria Area by IHG earns frequent praise for friendly service, clean rooms, and a convenient location near shopping and the freeway, alongside consistently solid complimentary breakfasts with standout cinnamon rolls.

Several reviews note dated decor and maintenance issues such as burnt-out bulbs, leaky fixtures, loud or finicky HVAC, and occasional plumbing or TV problems. While most found rooms comfortable and quiet, some reported noise from traffic, other guests, or mechanical systems, and the elevator can be slow or uncomfortably warm. However, the morning dining area can feel cramped at peak times, and limited items or early closing have frustrated a few guests. Expect a clean, convenient stay with welcoming staff, but in an older property.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests mention an outdoor pool and hot tub, and a basic fitness room. Parking is generally easy, but handicap spaces are limited; the elevator can be slow or hot, and some access points or ice availability are limited.

Related guest reviews

6

Jeff

Jun 23, 2024

·

Stayed 1 night

Just passing through so just an over night. Stay was fine. Breakfast ended at 9 am for some reason (seems everywhere else I stay is 10 am. Because of this we didn't get to test it out. Waste of money I guess. After hours rear door card reader didn't work. There were three different guest parties that gave it a try. Located between a shopping mall and the freeway but the sound was deadened pretty well. Worth $200 plus a little NIMHO

8

Erik

Jun 29, 2024

·

Stayed 1 night

Handicap parking is limited

10

Michele

Jun 14, 2025

·

Stayed 1 night

Check in was easy. Good breakfast selection. Easy parking.

10

Laurie E

May 23, 2025

·

Stayed 2 nights

Great hot tub! Clean room and comfortable bed. Keurig coffee maker. 😁 Safe neighborhood. Nice designated smoking section.

8

Melody

Mar 23, 2025

·

Stayed 1 night

Clean, need additional elevators

8

Candace

Sep 10, 2023

·

Stayed 1 night

The hotel common areas were uncomfortably hot for some reason, including the elevator. Tho over all the cleanliness of the room was great. The room Ari conditioner wasn’t great either. Very old. First time I’ve been at a hotel they had a great shower with water pressure. They had a nice breakfast set up. Would definitely book again despite the hot hallways and elevator.

8

Darby

Oct 3, 2024

·

Stayed 2 nights

Mattress was lumpy. No A/C in elevator. Was there more than one?

10

Jason

Jul 21, 2025

·

Stayed 1 night

Clean, nice pool and easy on and off freeway

8

Robert

Oct 12, 2025

·

Stayed 3 nights

Room 221 was clean, quiet but small with single King size bed that was very comfortable. Does need maintenance- one of two bathroom bulbs was burnt out. Shower single handle was loose ( I replaced burnt out bathroom light fixture bulb, two different colors, supply by front desk staff and would have tightened handle on shower if they could have provided the necessary Alan wrench. I also noticed missing burnt out bulbs in overhead light fixtures in lobby and huge crack in ceiling. In three breakfast we had there was no potatoes or bacon but always pork & turkey sausage or a couple different omelettes instead of scrambled eggs. My wife said she missed not having biscuits and gravy. Warm cinnamon rolls and variety of muffins was a plus along with the pancake making machine. There is only one ice machine on the bottom floor. The outside pool and the exercise room were inviting, but we did not use them. This hotel is dated - We will not stay here again. There are many hotel options in area and I don’t want to be making room repairs because maintenance personnel are not available. I would recommend Resident Inn in this Rocklin Ca. Area

6

Carol

Nov 25, 2023

·

Stayed 1 night

The heater was really loud all night. Did did not have any handy cap spaces available. Only two in front.

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Cleanliness

Cleanliness is frequently praised across rooms and common areas. A few guests reported lapses such as odors, stained linens, bathroom residue, or pests.

Related guest reviews

2

Robin

Jul 25, 2023

·

Stayed 3 nights

We woke up to ants all over the bathroom. They sent someone up to spray the ants, but didn't clean up all the dead ants and left a film of pesticide on the floor and bathroom surfaces. When I asked about it, they said that they would send someone up to clean the dead ants-but more came back. Would not recommend this hotel

10

Alisa

Nov 11, 2024

·

Stayed 1 night

Room was nice and clean. The property is well kept and inviting. The staff was helpful and friendly.

4

Marco

Oct 13, 2025

·

Stayed 1 night

Rooms were ok but there was stains on the sheets vents to ac look like they had mold ac would turn on when it wanted to even when set to coldest setting and shower still had soap on walls looked like it was never cleaned up

10

Israel

Jun 29, 2025

·

Stayed 1 night

Staff is really nice hallways smell great. Room was super nice except for the bathroom looks like it wasn’t cleaned thoroughly there was hair on the walls if the shower and on the tub. Other than that all was very nice very quiet and in a super duper nice neighborhood with everything you need close by.Would recommend a 100%

10

Kathleen

Oct 25, 2024

·

Stayed 1 night

The room was very clean. Staff was very friendly and welcoming

4

Linda

Jun 29, 2025

·

Stayed 1 night

My 2nd stay, the first was okay, felt safe & clean enough for a budget hotel. However, this time they placed me in a very dark, first floor room (120) on the back parking lot adjacent to a busy road with window view of the large pool equipment cage. Worse, it smelled horribly like cat spray and the carpet seemed sticky by the bed. Also, no hand soap in the bath, cleaning lacked detail. Too tired after long drive to change rooms, so stuck it out using room spray I carry but disappointed, can't believe they'd put anyone in that room the way it smelled. Common areas were fine, breakfast was decent, parking and area seemed okay, just check your room before settling in.

10

Elizabeth

Apr 14, 2025

·

Stayed 2 nights

I really liked how clean everything was

10

Laurie

Nov 29, 2025

·

Stayed 1 night

I was pleased with the size and cleanliness of our room. While not real fancy, it was comfortable. I especially appreciated that Dove soap products were available. Nice stay - quiet.

10

Tommy

May 28, 2025

·

Stayed 2 nights

The whole property was very clean! Clean rooms, clean lobby, clean pool area, clean breakfast area, everywhere! Staff was friendly and helpful.

10

Julia

Jun 7, 2025

·

Stayed 1 night

Cleanliness is my judge of a property. I knew from the minute I walked into the lobby that this property was the exception, not the rule. The lobby was spotless. Even the elevators gleamed. The room was clean and well equipped. The linens were not stained or dirty. The towels in the bathroom were perfect. The amenities were full, which is not always the case. The beds were very comfortable and immaculate. Major plus was the shower. There was water pressure!! This is our definite place to stay when we have a layover in Rocklin, CA. Last, but definitely not least, the staff was very nice. I can't comment on the breakfast because we ate out. However, judging by the rest of the property, it was excellent as well.

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Rooms

Rooms are comfortable but dated, with recurring maintenance and noise issues (loud toilets or HVAC, aging fixtures, occasional TV or plumbing problems); some find rooms smaller or near elevators/roads noisy.

Related guest reviews

8

Nicole

Mar 13, 2023

·

Stayed 2 nights

My stay was brief but comfortable. The room was clean. My only complaint was that the toilet was very loud when it flushed and sometimes I had to flush twice.

8

Guanfeng

Jun 24, 2025

·

Stayed 1 night

Mostly okay. Just looks a little old.

6

Rebecca

Dec 8, 2025

·

Stayed 1 night

Pretty generic, the rooms are showing age, doors and walls are all dinged up, as was bathroom vanity area. Slow elevator took forever. The faucet in the shower wouldn’t turn off, good thing we were leaving right after showering as we wouldn’t have been able to sleep with the water still running. Missing light bulb in bathroom light fixture. We asked for a quiet room at check in and were told that they gave us one- right next to the elevator. Breakfast offerings were surprisingly good, but the dining area is tiny, no where to sit… and the coffee machines were too high tech for us groggy early morning vision challenged operators, we had to ask for them to be reset - they weren’t working- whatever happened to non-tech coffee machines?!? All in all- just okay for a basic one night stay.

4

James

Jan 17, 2025

·

Stayed 1 night

Hotel in poor condition. Bed uncomfortable. HVAC did not work properly.

6

Tony

Apr 29, 2025

·

Stayed 1 night

Bath room had water leaking from the ceiling and Sheetrock and texture was all over the bathroom floor when we arrived

6

Belinda

Aug 13, 2025

·

Stayed 6 nights

The hotel definitely needs to be updated. Furniture and bathroom sink area had chunks out of the wood. Some of the towels were frayed. No usb ports. My biggest complaint was the toilet. It’s made for someone under 5 foot, and was not good for a person with knee issues!

8

Robert

Jul 19, 2024

·

Stayed 2 nights

The room was clean and the bed was comfortable. Breakfast was good. The only negative was a really loud flushing toilet.

10

Elenor

Jul 16, 2025

·

Stayed 1 night

AC unit was kinda loud

8

Jeanne

Aug 11, 2024

·

Stayed 1 night

The room was lovely and very comfortable. Unfortunately there was a problem with the TV and/or remote, so no sound on TV. Desk clerk came up to trouble shoot and with a new remote. Sound came back on. Next morning, no sound. ☹️. Overall, felt safe snd confortable. Loved the soft pillows!

8

Robert

Oct 12, 2025

·

Stayed 3 nights

Room 221 was clean, quiet but small with single King size bed that was very comfortable. Does need maintenance- one of two bathroom bulbs was burnt out. Shower single handle was loose ( I replaced burnt out bathroom light fixture bulb, two different colors, supply by front desk staff and would have tightened handle on shower if they could have provided the necessary Alan wrench. I also noticed missing burnt out bulbs in overhead light fixtures in lobby and huge crack in ceiling. In three breakfast we had there was no potatoes or bacon but always pork & turkey sausage or a couple different omelettes instead of scrambled eggs. My wife said she missed not having biscuits and gravy. Warm cinnamon rolls and variety of muffins was a plus along with the pancake making machine. There is only one ice machine on the bottom floor. The outside pool and the exercise room were inviting, but we did not use them. This hotel is dated - We will not stay here again. There are many hotel options in area and I don’t want to be making room repairs because maintenance personnel are not available. I would recommend Resident Inn in this Rocklin Ca. Area

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Service

Staff are widely described as friendly, accommodating, and helpful, including smooth check-ins and support for early arrivals. Isolated issues include billing or reservation mishaps, slow room readiness, and inconsistent handling of noise or pet policies.

Related guest reviews

8

Judy

Apr 20, 2024

·

Stayed 1 night

The stay was great. Comfortable bed. Max at the front desk was amazing! Very personable, great recommendations for places to eat. The room just seemed a little tired and needs some attention to details.

4

Brenda

Mar 17, 2025

·

Stayed 3 nights

Horrible check in I paid in full through hotels.com and they tried to charge me again. Room had water damage.

10

Natalie

Jul 15, 2025

·

Stayed 3 nights

The Manager checked us in. She was so polite and kind. The ladies who worked the breakfast were also very helpful and kind. Our room was very clean and comfortable. The morning we checked out, we left earlier than breakfast started. The lady working the front desk grab us bananas and apples to make sure we had something before we left. The property was in a great location surrounded by many shopping and eating options.

6

Jennie

Jun 11, 2025

·

Stayed 1 night

The property is very tidy and clean but when we checking in I was told that because they cannot contact me and my card was declined they canceled my room but I’m so lucky that they have 1 room left . They said they tried contacting me but they cannot reach me. I booked the book now pay later policy it’s says pay in the property but why cancel why not wait until certain hours. It’s so frustrating that they did that to me. I even put a special request that we will be checking in late but yeah they still cancel it and gave me a one bed room!!!

6

Lorraine

May 31, 2025

·

Stayed 1 night

One of our 3 rooms wasn't ready at check-in time. This was a problem, because the reason for our stay is we were attending a wedding, and needed the rooms to get ready. I pushed the issue and suddenly the room was ready, but the staff person was rude about it. Other than that our stay would have been just fine, but I was kept awake from 4am to 6am by noise directly above me. It sounded like a stampede of elephants. Maybe it was housekeeping, or maybe it was guests just doing their thing. Even earplugs didn't help as it was vibrating the whole ceiling and walls above me. Other than that, the hotel is nice, clean, and does the job for a one night stay.

2

arthur

Jan 4, 2026

·

Stayed 1 night

Constant banging noise coming from another room all night. Offered ear plugs but didn’t even have enough for everyone in our room. Said we could move rooms at 10 pm after we had a child already sleeping. Didn’t even try to figure out what the noise was.

4

Larry

Aug 17, 2024

·

Stayed 1 night

The hotel has a no dog policy! We checked in with our little dog. Nothing was said as we brought our little dog in, The staff clerk said nothing. She never looked up! At 9:00pm the staff clerk said we would have to leave, because they don’t allow dogs. We should gave been told, We signed the policy without reading like most of us do. We had to drive 140 miles lback home late at night. We are good customer of Expedia. I think Expedia should offer is a credit for one of our stays! -Larry

10

Anthony

Jun 15, 2025

·

Stayed 1 night

We’ve stayed here several times. Great customer service and easy to get too. We always feel welcome!

10

Francisca

May 29, 2023

·

Stayed 1 night

Asher was especially helpful in accommodating my early check-in so I could attend a wedding. My room was quiet and clean and appointed with everything I needed. Staff very friendly.

10

Rodney

Mar 2, 2025

·

Stayed 1 night

Check-in was terrific. The young man (Michael?) who checked us in (on a Friday about noon) was helpful and knowledgeable. We were there early, so he called us when a room was available, quite quickly.

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Location

Very convenient for shopping, dining, and freeway access; some stays tied to nearby venues like Thunder Valley. A few guests noted traffic noise or concerns about the immediate surroundings.

Related guest reviews

10

DARIUS

Jul 17, 2024

·

Stayed 3 nights

Very easy to get to from Freeway and close to Mall/Costco for all sorts of options

10

Caroline

May 14, 2024

·

Stayed 3 nights

Great location, clean room, friendly staff.

10

Paula

Jun 13, 2025

·

Stayed 2 nights

The location was great. Accesible and walkable with restaurants and shops nearby. The breakfast staff was very friendly and efficient.

10

Linda

Jul 8, 2024

·

Stayed 1 night

Easy access from the freeway. Enjoined our stay!

8

Roitan

Aug 16, 2025

·

Stayed 1 night

Close to restaurants, gas station, shopping etc

10

Victor

May 3, 2025

·

Stayed 1 night

Very clean and quiet great location

10

Alohalani

Mar 3, 2025

·

Stayed 1 night

Close to the event center.

6

Ed

May 22, 2023

·

Stayed 1 night

Next to busy street, they put me on and my wife next to it. Could sleep very noisy lots of traffic.

6

Tim

Oct 21, 2024

·

Stayed 2 nights

Good hotel at an awful location. A lot of homeless and noisy light rail right across the street. Also hotel turns all parking lot lights off at night, making far easier for people to brag in to cars, to skimp on electric bill. Bad idea. Nice hotel..with poor execution.

8

Harriett

Feb 16, 2024

·

Stayed 1 night

The property was clean and well maintained. The front desk staff were very welcoming. We loved the proximity to Thundervalley Resort.

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AI-generated summary based on recent guest reviews

Dining

The complimentary morning spread is often praised for hot, fresh items and cinnamon rolls, with attentive breakfast staff. Downsides include a small dining area, limited vegetarian choices or specific items, and an early end time for service.

Related guest reviews

10

Jason

Jan 22, 2025

·

Stayed 1 night

They are great all around. Their continental breakfast is the best.

6

Rebecca

Dec 8, 2025

·

Stayed 1 night

Pretty generic, the rooms are showing age, doors and walls are all dinged up, as was bathroom vanity area. Slow elevator took forever. The faucet in the shower wouldn’t turn off, good thing we were leaving right after showering as we wouldn’t have been able to sleep with the water still running. Missing light bulb in bathroom light fixture. We asked for a quiet room at check in and were told that they gave us one- right next to the elevator. Breakfast offerings were surprisingly good, but the dining area is tiny, no where to sit… and the coffee machines were too high tech for us groggy early morning vision challenged operators, we had to ask for them to be reset - they weren’t working- whatever happened to non-tech coffee machines?!? All in all- just okay for a basic one night stay.

8

Richard

Jul 22, 2025

·

Stayed 1 night

All was good… the breakfast could have been better, example the eggs were with cheese.. how about just scrambled eggs without cheese for those that don’t eat cheese.

8

Robert

Aug 27, 2024

·

Stayed 2 nights

Property was kept up, the rooms were decent size clean and passed the black light test. 😁 Bed was very firm, don’t really like a super firm mattress but it did the job. A few problems with my room keys so that was irritating. 😖 Breakfast… eh, it was ok… they were a little cheap on that, what? no potatoes or bacon? Common 🙄

6

Jeff

Jun 23, 2024

·

Stayed 1 night

Just passing through so just an over night. Stay was fine. Breakfast ended at 9 am for some reason (seems everywhere else I stay is 10 am. Because of this we didn't get to test it out. Waste of money I guess. After hours rear door card reader didn't work. There were three different guest parties that gave it a try. Located between a shopping mall and the freeway but the sound was deadened pretty well. Worth $200 plus a little NIMHO

10

Sandra

Mar 29, 2023

·

Stayed 1 night

Staff were friendly, Clean room. Breakfast was surprisingly good, scrambled eggs fluffy (rather than the rubber I was expecting), and good pancakes and cinnamon rolls.

10

John

Nov 20, 2025

·

Stayed 6 nights

great breakfast!! Loved the cinnamon rolls and hard boiled eggs especially.

10

EVELYN

Mar 4, 2023

·

Stayed 1 night

Friendly staff, clean room, mostly comfortable bed - Breakfast room person was very nice, friendly and helpful -- gotta love the cinnamon rolls and the white egg omelette was pretty good. The stay just what we expected.

10

Tim and Doris

Sep 26, 2025

·

Stayed 1 night

It was a peaceful stay. GREAT BREAKFAST!

10

Yvette

Oct 13, 2025

·

Stayed 1 night

Breakfast was hot and fresh.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$133
February	$140
March	$140
April	$140
May	$151
June	$149
July	$139
August	$127
September	$147
October	$154
November	$129
December	$128

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $167	17 $151	18 $178	19 $181
20 $117	21 $124	22 $133	23 $140	24 $143	25 $162	26 $170
27 $124	28 $129	29 $144	30 $167

Su	Mo	Tu	We	Th	Fr	Sa
				1 $191	2 $256	3 $271
4 $161	5 $151	6 $159	7 $164	8 $157	9 $205	10 $206
11 $125	12 $138	13 $143	14 $148	15 $118	16 $190	17 $251
18 $104	19 $101	20 $107	21 $107	22 $117	23 $205	24 $238
25 $101	26 $98	27 $103	28 $101	29 $115	30 $156	31 $191

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Monthly average prices

About this property

Location

Room options

Standard Room, 1 King Bed, Accessible (Mobility Roll-In Shower)

Standard Room, 2 Queen Beds, Accessible (Mobility Tub)

Standard Room, 1 King Bed, Accessible (Mobility Tub)

Standard Room

Standard Room, 1 King Bed with Sofa Bed

Standard Room, 1 King Bed

Standard Room, 2 Queen Beds

Guest reviews

Very good

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

FAQs about Holiday Inn Express Rocklin - Galleria Area by IHG

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Prices for upcoming dates